# Page 2 | Playground Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 2 - Is Playground the right Daycare solution for you? Explore 194 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/220200/Playground/reviews/?page=2 --- Playground 4.8 (194) [View alternatives](https://www.capterra.com/p/220200/Playground/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated July 21st, 2026 # Page 2 - Reviews of Playground ## Showing most helpful reviews Showing 26-50 of 194 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use AI Abdu I. Office Manager Child Day Care Services Used the software for: 1-2 years ### "A Must for Day Care Owners" October 9, 2025 5.0 Playground is a business necessity. I can't imagine this Day Care running without it. I love that its constantly getting better by adding helpful features. Pros Child management, parent communication is what I like most about Playground & integrated payments. Parents being able to speak to their child's teacher directly frees up our administrators & phone lines. Cons Billing needs improvement. I'm looking forward to being able to set a recurring billing plan that continues, without having to set an end date. Switched from [brightwheel](https://www.capterra.com/p/144060/brightwheel/) Playground had features that were unavailable on Brightwheel at the time. Also, Playgrounds customer service is much better do to speed & having an assigned account manager that we can speak to live. Review Source Response from Playground October 10, 2025 Thank you for the incredible review! We’re so glad to hear that Playground has become a business necessity for your program. It’s great to know that features like integrated payments, direct parent-teacher messaging, and child management are making such a meaningful difference—especially by freeing up your admins and phone lines. Your experience is exactly the type of impact we strive to deliver. We’re honored to be part of your day-to-day operations and look forward to continuing to grow alongside your program! CW Christen W. Owner Child Day Care Services Used the software for: Less than 6 months ### "I"M GLAD I MADE THE SWITCH!" September 24, 2025 5.0 Best childcare Platform HANDS DOWN! I've tried multiple platforms to see which was best for my program, and nothing has worked for me. Every platform is and has been different with their own special quirks, however, Playground has been my absolute favorite and I'm very pleased to have them for my program. I would love to partner with Playground one day soon, and become a spokesperson for them, train other centers how to use the platform and more! Precious Pumpkins Daycare is very pleased with Playground! Pros I loved that the transition was so smooth along with it being user friendly for everyone, families, my team and myself! If you can use Facebook you can use Playground! Cons I wouldn't necessarily say I don't like it, however I would allow centers the opportunity to be able to pay monthly rather than quarterly for their subscriptions. Besides that, I haven't experienced anything else that I didn't really like. So far so good! Switched from [brightwheel](https://www.capterra.com/p/144060/brightwheel/) I wasn't pleased with how brightwheel did business, nor with how their platform was. Review Source Response from Playground September 30, 2025 Thank you for the incredible review! We’re thrilled to hear that your transition to Playground was smooth and that the platform has been easy to use for you, your team, and your families. “If you can use Facebook, you can use Playground” is the perfect way to put it! It means so much that after trying multiple platforms, Playground has become your favorite and that you feel it’s the best childcare platform, hands down. Please don’t hesitate to reach out if you need any additional support. And a huge thank you from all of us at Playground for the shoutout from Precious Pumpkins! WT William T. President Child Day Care Services Used the software for: Less than 6 months ### "Glad we changed to Playground!" October 13, 2025 5.0 The conversion was relatively easy; to save time, I did a lot of it myself. What made this possible was the excellent help/support. They really have a great team! Pros We switched from BrightWheel, because of the Predictive Enrollment Feature. This allows us to accurately and quickly see what slots we can fill. What a game changer! Cons While Playground's Reports are much better than BrightWheel's, some key reports are missing. For example, there is a report to show expired staff documents (which is a great feature), but not a report to show what will be expiring soon. Alternatives considered [CareDay](https://www.capterra.com/p/10009294/CareDay/) Reason for choosing Playground They do not have a demo site that you can go to before you purchase, so when you finally get into it. There are a lot of things missing. Switched from [brightwheel](https://www.capterra.com/p/144060/brightwheel/) The Predictive Enrollment feature is a game-changer. Review Source Response from Playground October 14, 2025 Thank you for your detailed review! We’re so glad to hear that Playground’s Predictive Enrollment feature has been a game changer for your team—helping you quickly and accurately see available slots is exactly the kind of insight we aim to deliver. We appreciate your feedback on reports as well, we’ll be sure to pass that along to our product team. It’s also great to hear that your conversion process was smooth and that our support team made it possible for you to take the lead where needed. We’re proud to be supporting your program and are here anytime you need us! TM Taneaha M. Owner and Director Child Day Care Services Used the software for: Less than 6 months ### "This is why I love playground" December 24, 2025 5.0 My overall experience with Playground has been positive and helpful for managing daily childcare operations. It makes communication with families easier, keeps student and staff information organized, and supports smoother scheduling, billing, and documentation. While there are occasional learning curves with certain features, the platform has helped streamline processes and improve efficiency within our center. Pros On demand support. Whenever I have a question, they are readily available and always have the resources to help. Cons I love everything. I switched from another system and I brag about the change. It was easy and I have so much more to help me stay organized. Switched from [Procare Solutions](https://www.capterra.com/p/23486/Procare-Child-Care-Management/) I switched from Procare to Playground due to unexpected charges and limited functionality that didn’t fully meet my center’s needs. Procare’s attendance tracking felt very basic, and it did not offer an integrated food program system, which is important for accurate reporting and compliance. Playground has provided more transparency, better tools for attendance tracking, and features that align more closely with how we operate our childcare center. Review Source Response from Playground December 26, 2025 Thank you for the thoughtful review! We’re so glad your switch to Playground has been a smooth, positive experience. It’s great to hear our on-demand support, tools for tracking, and all-in-one functionality are helping streamline your daily operations. We love knowing that you’re more organized and that communication, billing, scheduling, and documentation are easier. The integrated food program and improved transparency are exactly the kind of experience we aim to offer. We’re always here to help and we really appreciate you sharing your experience with others. Thanks for choosing Playground! GR Galen R. Owner and Director Recreational Facilities and Services Used the software for: Less than 6 months ### "Indispensable Business Value and Owner Experience" September 27, 2025 5.0 I needed to set up a new business and center quickly, and if Playground hadn't been available I'd still be arguing about high prices and struggling with onboarding with the competition. Playground was fast, covered almost all my business needs, and was affordable. I probably wouldn't be up and running already if it weren't for Playground. Pros Playground puts so many functions into once system: enrollment, paperwork, daily check-in and check-out, scheduling of staff, billing, and payroll. To get 90% of all operation functions covered by a single platform which is so much more reasonablly priced than the competitors makes Playground an easy choice. Cons Unfortunately having to use tryplayground for URLs is inconvenient and makes it a little harder than necessary to point families to it. Also a little frustrating that the mobile app doesn't mirror all the same functionality of the website even as an administrator. That said, the apps do most of what peoples' day-to-day needs are, and the website allows full access and ability to handle anything the mobile app either didn't allow or which didn't get handled right the first time. Alternatives considered [Procare Solutions](https://www.capterra.com/p/23486/Procare-Child-Care-Management/)[brightwheel](https://www.capterra.com/p/144060/brightwheel/) Reason for choosing Playground Much more complete featureset, integrated platform, included payroll, invoicing/billing, all for much lower price for a small after-school Review Source Response from Playground September 29, 2025 Thank you for your incredible feedback! We’re so glad Playground helped you move quickly and confidently in launching your new program. It’s great to hear that having enrollment, paperwork, check-in/out, staff scheduling, billing, and payroll all in one platform and at a good price made such a difference. Your story perfectly captures what we strive for: giving providers the tools they need without delays, complexity, or inflated costs. We’re proud to have played a role in getting you up and running, and we’re here to keep supporting your success every step of the way! DM Debbie M. Owner-Provider Child Day Care Services Used the software for: Less than 6 months ### "Playground-Friendly not so Friendly Child Care Application" January 16, 2026 5.0 Overall, I am enjoying the application and I am confident it will all start falling in to place once I have mastered all the functions. Pros I like that I am able to easily check in/out students and the communication with the parents is a plus. Find it challenging with having many different sections to post daily activities such as eating/napping, etc. Cons The most difficult is the financial billing option. It is very difficult to understand, and to be honest the in person on boarding is too short and as a provider who has the time to sit and watch a video to figure it all out. So until I master it, the parents are all going crazy with the encounters. Alternatives considered [brightwheel](https://www.capterra.com/p/144060/brightwheel/) Reason for choosing Playground The office of Children and Family Services-NYS Empire Program Requirement Switched from [Lillio](https://www.capterra.com/p/134048/HiMama-Preschool-Child-Care-App/) The application was not working well/shut down Review Source Response from Playground January 21, 2026 Thank you for the thoughtful and honest feedback! We’re glad to hear you’re finding check-in/out and parent communication smooth and helpful—those are core to a great daily flow. We also appreciate your transparency about how we can continue supporting you. Our team can walk you through simplified billing steps live or provide specific examples based on your setup, just let us know. And for posting daily activities, we’d be happy to show you a workflow that reduces the back-and-forth between sections. You’re doing great, and it will click! We’re here to help make that happen faster so let us know what you need! RM Rebecca M. Director Child Day Care Services Used the software for: Less than 6 months ### "First Time User" February 4, 2026 4.0 Coming from ProCare it's definitely easier and more parent friendly. Tadpoles was our original choice but Playground has been similar. Pros On-boarding support was great. Time built out weekly to go over any challenges and issues. Support ongoing is minimal but available. Cons Not as many features as our program needs. Little difficult to update each child's day without having to do multiple steps. Alternatives considered [Tadpoles](https://www.capterra.com/p/118895/Childcare/) Reason for choosing Playground Unable to invest in Apple products for Tadpole use. Switched from [Procare Solutions](https://www.capterra.com/p/23486/Procare-Child-Care-Management/) Started own program and didn't like my previous experience. Review Source Response from Playground February 9, 2026 Glad onboarding felt supportive and paced, that's exactly what we strive for! As for feature gaps, we’d love to understand more about what’s missing for your program - your feedback directly shapes how we prioritize what’s next. Please reach out to our support team as we'd love to understand how we can continue to improve things for you. KJ Kassidy J. Director Child Day Care Services Used the software for: Less than 6 months ### "Great Platform!" September 11, 2025 5.0 I have found the entire process of integrating Playground with my school very easy. \[sensitive content hidden\], my Onboarding Specialist, has been very clear with her explanations on how to use the platform. She gives simple explanations and confirms my understanding before moving to the next topic. She has been responsive and available if I need to schedule a meeting with her to ask questions. I am excited to use the other features as I start enrolling students and know I can reach out to her as questions arise. Pros Playground has been very easy to learn and use! I signed up for Playground because of the enrollment features. It helps keep my applications and waitlist organized. I love the autofill feature to make sure paperwork is complete and saves families time. The cost of Playground is a lot cheaper than I was expecting which was a pleasant surprise. As a new school having an expensive program to help with attendance and family communication isn’t always an option. Playground allows me to provide this feature to families. Cons There hasn’t been a con about Playground yet. I have received good feedback from families who have applied to my school about the user friendliness. The platform itself has a lot of great features I am looking forward to exploring. Alternatives considered [Kaymbu](https://www.capterra.com/p/150273/Kaymbu/)[brightwheel](https://www.capterra.com/p/144060/brightwheel/) Reason for choosing Playground Modern design, features all in one place Review Source Response from Playground September 15, 2025 Thank you for such a thoughtful and encouraging review! We’re thrilled to hear that Playground has been easy to learn and that the enrollment features are already making a difference for your new school. It’s wonderful to know that tools like the waitlist manager and autofill functionality are saving you and your families time. We’re especially glad the platform fit comfortably within your budget as a growing program. We’re also so glad to hear about your positive experience with your Onboarding Specialist. Her clear explanations and hands-on support are exactly what we aim to provide during your setup and beyond. Knowing you feel confident to reach out as you continue exploring the platform means a lot to us. We’re excited to support you as your program grows and look forward to seeing all the ways Playground can continue to help you thrive! EE Emily E. Administrative Coordinator Education Management Used the software for: Less than 6 months ### "Playground is the BEST Registration Program I have used." September 15, 2025 5.0 My overall experience has been great. I wish onboarding had been as thorough and helpful as the initial sales calls, but what onboarding lacked was made up for with the support feature being so accessible and immediate. Pros Constant access to extremely helpful, immediate customer support for both administrators and families. Simplicity in program set up and enrollment. Pricing is very reasonable and payment fees are low for families, especially the 1$ ACH. Cons Some of the automations are limiting. For example, a child's schedule can not reflect every other week enrollment, which is great for most families, but with so many students coming from multiple homes, with different schedules from week to week, it would be nice to have this flexibility. Alternatives considered [Mailinator](https://www.capterra.com/p/229657/Mailinator/) Switched from [UltraCamp](https://www.capterra.com/p/79171/UltraCamp/) Ultracamp was expensive and the reporting sucked. Way too robust Review Source Response from Playground September 16, 2025 Thank you for your feedback! We’re so glad to hear that you’ve had a great experience with our customer support - immediate access and helpful responses for both administrators and families is something we take pride in. It’s also great to know that you’ve found program setup and enrollment to be simple and straightforward. If you ever have questions or suggestions as you continue using Playground, we’re always just a message away! AW Aliyah W. Director Child Day Care Services Used the software for: 6-12 months ### "Program Director" September 8, 2025 5.0 Playground has been a game-changer for my business, and the transition has been seamless. Our account manager has been there every step of the way, teaching our team how to use the system to maximize systems through Playground. Pros Playground has been one of the most significant assets that our company has invested in. It has saved our company a considerable amount of time and money. Parent communication is a breeze, and families love being able to know in real time what their children are doing. We also recently added the CRM, and within the first week, we were easily able to reach and enroll new families. The CRM is excellent as managing new families is automatically created once families show interest. Cons There are certain features that I would like to see to even simplify the role as an administrator. I love that Playground accepts the suggestions from customers and tey to implement them in new releases. Switched from [Procare Solutions](https://www.capterra.com/p/23486/Procare-Child-Care-Management/) There were lots of hidden fees and so many things that we still need to manually enter. Review Source Response from Playground September 8, 2025 Thank you for your thoughtful and detailed review! We’re thrilled to hear that Playground has become such a valuable asset for your business by saving time, reducing costs, and making parent communication effortless. It’s especially exciting to hear that the CRM is already helping you connect with and enroll new families so quickly. That kind of immediate impact is exactly what we aim for. It’s wonderful to know your transition was seamless and that your account manager has been hands-on in helping your team maximize the platform. We’re honored to be part of your growth and look forward to continuing to support you! TH Tony H. Owner Child Day Care Services Used the software for: Less than 6 months ### "Happy To Be On The Playground " September 11, 2025 5.0 100% satisfied and would highly recommend to fellow childcare providers seeking something a little more user-friendly with all the new updates. Pros I can tell you off the top that it's the billing and customer service for me. The last two childcare software apps we had were not as good. It's so disappointing to have all your deposits cleared only to find out that they did not, and you're having money pulled from your account three days later. Well, Playground will decline for insufficient funds on the spot and notify the client immediately, so you can collect in-house if needed. Now the customer service chat is a REAL PERSON, no more A.i. bot that cannot solve your issue, leaving you to wait days for a tech to call you back. Our parents only had it for a week and are already saying how easy it is to navigate, much better than the other apps, so that's a plus. Our assigned onboarding operator \[sensitive content hidden\] has been a lifesaver, eliminating all the nervousness of switching to a new app; she made it so easy to learn with her 30-minute weekly trainings. Oh, let me not forget that apps allow you to make all your documents fillable, so we're about 90% paperless now. Cons The only thing was the video camera, but we figured out that our iPad doesn't video well, so we switched to Android, and everything is crisp and clear. Switched from [brightwheel](https://www.capterra.com/p/144060/brightwheel/) Billing, Communication, and Reports were not up to standard for me. Review Source Response from Playground September 14, 2025 Thank you for such a detailed and powerful review! We’re so glad to hear that billing and customer service have been standout features for you—especially after your experience with other platforms. It’s great to know that real-time NSF handling and immediate client notifications are helping you stay in control of your finances. We’re especially proud that our customer service chat and your onboarding specialist made the transition feel smooth and confident with her trainings. It’s also fantastic to hear that your parents are already noticing how much easier Playground is to use, and that you’re now 90% paperless thanks to the fillable documents feature. Your 100% satisfaction means everything to us, and we truly appreciate you recommending Playground to other providers looking for something more modern, responsive, and easy to use. We’re here to support you every step of the way! CH Cordelia H. Owner Child Day Care Services Used the software for: Less than 6 months ### "Amazing organizational program for both home daycares and large scale daycares!" December 29, 2025 5.0 I absolutely LOVE this program! I love every aspect, how everything is organized, the numerous ways you are able to adjust everything, name things, change prices, and create programs. Pros This program is incredibly diverse and helps organize literally everything and anything you could need in both home daycare and large scale daycares. It also helps organize and calculate time and spaces for tax preparations. Cons There is such a wild learning curve. I am months into use of this program, and i absolutely love every aspect, but I have still found things I need to try and figure out via their help aids. It such an in depth program. Alternatives considered [brightwheel](https://www.capterra.com/p/144060/brightwheel/) Reason for choosing Playground It was offered through our childcare council. I absolutely loved the admin that helped me with onboarding, she was absolutely amazing . Review Source Response from Playground January 5, 2026 Thank you for the fantastic and thoughtful review! We’re thrilled to hear how much you love Playground and that it’s helping you organize everything from day-to-day operations to tax prep. We also hear you on the learning curve. With a platform as deep and customizable as Playground, there can definitely be a lot to discover. We’re glad the help resources have been useful so far, and if there’s ever anything you’re stuck on, our team is always here to walk you through it. We’re especially happy to hear that your onboarding experience stood out, we’ll pass the praise along! Thank you again for trusting Playground. We’re honored to be part of your program’s success. BD Brittany D. Executive Director Education Management Used the software for: Less than 6 months ### "Hands Down Best User Experience and Value for the Money" September 24, 2025 5.0 The team is incredibly responsive, and helps when I have issues/requests. The customer service is tremendous, and there's always someone to help me. Honestly, of all the child care management software, this one is by far the best. Pros Incredibly easy to use for both childcare management, parent communication, clock in/out, billing, payroll, and just overall value for money. The UX is incredibly user friendly, and gives sooo many options. I love that we can record and monitor things like who can be in pictures, and all different program enrollments. It's easy to use on both my phone and the desktop. Also, the planning portion so we can put the overall what we did for the week is great. Cons Would love for better billing visibility in the app as the admin. For smaller facilities like ours, it's helpful to be able to provide real-time information when parents have questions. It certainly isn't going to replace QuickBooks, but it's solid. Alternatives considered [brightwheel](https://www.capterra.com/p/144060/brightwheel/) Reason for choosing Playground Better UX. Provided more features, and was a better experience for the parents. Didn't give me the option for Transparent Classroom as a competitor, but they were one. Review Source Response from Playground September 29, 2025 Thank you for such a glowing and detailed review! We’re thrilled to hear that Playground has been the best child care management software you’ve used and that it’s delivering real value across every part of your operations: from parent communication and billing to clock-in/out, payroll, and weekly planning. It’s great to know the UX is working well for both mobile and desktop, and that features like photo permissions and program-specific enrollments are making things easier for you. We’re especially proud that our team’s responsiveness and commitment to customer support has stood out to you. Your trust and feedback mean the world to us—and we’re here to keep helping however we can! BB Brooke B. Director Child Day Care Services Used the software for: Less than 6 months ### "The software your center needs!" February 15, 2026 5.0 Pros Playground has everything my center needs in one place! It keeps my teachers and parents all connected. I can keep track of all my state compliance, employees, hours, payroll, and student needs in one easy to use platform! Cons The billing took us a little while to get used to but the support team was amazing in teaching us the best ways to utilize mass billing and as well as other needs we had. Alternatives considered [Procare Solutions](https://www.capterra.com/p/23486/Procare-Child-Care-Management/)[brightwheel](https://www.capterra.com/p/144060/brightwheel/) Reason for choosing Playground The price was better and it was very user friendly. The support staff is amazing. Switched from [Jackrabbit Dance](https://www.capterra.com/p/93349/Jackrabbit-Dance/) Jackrabbit decided to close Jackrabbit Care and focus on their other platforms. Review Source Response from Playground February 24, 2026 So glad to hear Playground is covering everything your center needs in one place. Totally understand that billing can take a little time to get comfortable with and we're glad our team was able to walk you through it. If anything else ever feels complex, we’re always here to simplify it with you. Thanks for your review! TD Tammy D. owner Child Day Care Services Used the software for: Less than 6 months ### "playground review" January 9, 2026 4.0 Good experience. The person that on boarded e was super helpful and i find the auto spot to ask questions is quite thorough! Pros I LOVE the auto pay!! I also like the sign in and out, helps me keep track of the children's hours as well as my own !It is a bit of a learning curve to make all the components work. Cons hard to maneuver around and remember all the steps. Took awhile to figure out how to change billing items Alternatives considered [brightwheel](https://www.capterra.com/p/144060/brightwheel/) Reason for choosing Playground cost, ease of use, looked interesting to me Switched from [Procare Solutions](https://www.capterra.com/p/23486/Procare-Child-Care-Management/) less money for playground and i was only using pro care for billing Review Source Response from Playground January 16, 2026 Thank you for the thoughtful review! We’re so glad to hear you’re loving features like autopay and the sign-in/out tracking. We appreciate your honesty about the learning curve. Playground is a powerful tool, and some features like billing edits can definitely take a few extra steps to get comfortable with at first. That said, it’s great to hear your onboarding experience was strong and that you’ve found the built-in support tools thorough and helpful. If there’s anything you’re still finding tricky, don’t hesitate to reach out—our team is always here to walk you through it! KB Kim B. Director Child Day Care Services Used the software for: Less than 6 months ### "Great so far " February 24, 2026 5.0 So far the experience has been positive, and I am excited to learn more that the application has to offer. Pros I love the enrollment process and support from the team. The options seem endless and once we keep exploring, we have more information. Cons There is a lot of options so it can be a bit confusing on the teachers end. I wish there could be an easier way for to choose to update information as it seems a bit more time-consuming.. Alternatives considered [Procare Solutions](https://www.capterra.com/p/23486/Procare-Child-Care-Management/) Reason for choosing Playground The enrollment paperwork work the reason I went with playground. Switched from [brightwheel](https://www.capterra.com/p/144060/brightwheel/) I liked the enrollment process on Playground versus brake wheel Review Source Response from Playground February 27, 2026 So glad to hear the enrollment process and team support have stood out. That’s exactly where we want to make a real difference. It’s great that as you explore more, you’re continuing to discover new capabilities—that depth is intentional. We appreciate you choosing Playground, especially because of the enrollment paperwork tools. That part of the platform is built to remove friction and save time, so it’s great to know it’s delivering. Excited for you to keep unlocking more as you dive in! Our friendly support team is here to help if anything comes up! AD Angela D. Owner Child Day Care Services Used the software for: 2+ years ### "This app has been a great help to my childcare!" July 24, 2025 5.0 Overall, I love working with this program! I would recommend this to any childcare provider! My families also love the ease of communication and the ability to see snippets of their kos activities throughout the day! Pros I started using Playground when my state had an offer to use the software. I researched the 2 options they had and found Playground had the most to offer! I absolutely love the software! I can send paperwork to my families digitally and then file directly in the app! Less paper files for me to organize. I also will use the app to keep my families informed of our daily activities, meals, photos and more! I also can post important announcements and have them pinned to the top of the families feed to keep them informed of important dates such as closings and holidays. Anytime I have had a question on how to do something in the app the staff has been so helpful! Everyone has been very patient takes their time explaining things when I have questions. I have never felt rushed off the phone. My families use a tablet to check in and out every day which is helpful for record keeping purposes. I also use Playground to keep track of all of my tuition and expenses! I recommend this software to any childcare providers that I talk to. Cons I do wish there was an option to keep track of income outside of tuition such as food program reimbursements and grants. It would also be helpful when I use the time space calculator that it would save the information I put in from year to year such as the square footage of my home. It would also be helpful to have the ability to keep track of the time I work outside of childcare hours but still doing things related to my business. It would also be helpful to be able to look at and process payments from my phone or tablet as well as the computer. Sometimes parents have questions, and I don't always have my computer handy. Alternatives considered [brightwheel](https://www.capterra.com/p/144060/brightwheel/) Reason for choosing Playground The ability to be able to process expenses as well as my income. Switched from [KidKare Accounting](https://www.capterra.com/p/10006285/KidKare-Accounting/) Playground offered the ability to communicate with parents directly in the app. Review Source Response from Playground July 25, 2025 Thank you so much for your thoughtful and detailed review! We’re thrilled to hear that Playground has been such a valuable tool for your center—from streamlining paperwork and record-keeping to improving communication with families. It’s great to know that features like digital forms, daily updates, announcements, check-in/out, and tuition tracking have made such a positive impact on your operations. We’re especially happy to hear that our support team has been helpful and patient whenever you’ve had questions. Your recommendation to other childcare providers means a lot to us, and we’re honored to be a part of your day-to-day work. We’re here to support you and your families every step of the way! CJ Cynthia J. Director Human Resources Used the software for: 6-12 months ### "Five Stars!" January 19, 2026 5.0 LOVE their customer service!! They are always there to listen and guide to ensure we're doing everything the best we can. Pros How closely it aligns with HHS and CACFP! We have been able to efficiently complete required paperwork that used to take hours! Cons I am eager to see the progression of the reports and accounting end. Playground reps are so open minded and willing to listen to what improvements we recommend. Switched from [Procare Solutions](https://www.capterra.com/p/23486/Procare-Child-Care-Management/) Cost effective and the collab with HHS and CACFP. Review Source Response from Playground January 21, 2026 Thank you for the fantastic review! We’re thrilled that Playground has helped streamline your CACFP and HHS paperwork - that's exactly what we aim for. Saving hours on compliance tasks is a huge win, and we’re so glad it’s making a real impact. Our team is always listening, and it’s great to hear that you’ve felt that openness directly. And thank you for the shoutout to our customer service team, they’ll be happy to hear it! We’re here anytime you need us. BF Britney F. Owner and Operator Child Day Care Services Used the software for: 6-12 months ### "Peace of mind in one place" February 21, 2026 5.0 Pros I love that the platform can manage my business tracking and childcare needs in one place. Their customer service is quick and helpful. I couldn't recommend Playground more! Cons So far no issues after a year of being with them. They have solved and worked me through any issues or limitations I've had Alternatives considered [brightwheel](https://www.capterra.com/p/144060/brightwheel/) Reason for choosing Playground Brightwheel required a certain number of children enrolled. Playground didn't have a minimum. Review Source Response from Playground February 24, 2026 Thank you so much for the kind words! We’re thrilled to hear that Playground has helped you manage your business needs all in one place. It means a lot that after a full year, you’re still having a smooth experience and that our team has been able to support you through any questions along the way. We truly appreciate your recommendation and are grateful to be part of your journey! DJ Diamond J. IT Support and Marketing E-Learning Used the software for: Less than 6 months ### "Streamlined Communication and Management for Our Learning Center" October 31, 2025 5.0 Overall, Playground has been an excellent addition to our center’s workflow. It improves communication, enhances parent engagement, and simplifies management tasks. The support team is responsive and open to feedback, which makes the experience even better. Despite a few small limitations, it’s a platform we rely on daily and highly recommend to other centers. Pros Playground makes communication between parents and staff simple and organized. I love how easy it is to manage attendance, send messages, and share updates with families. The parent app is intuitive, and the platform saves our staff time with sign-ins and daily reports. Cons SMS messages to parents must be under 250 characters, which can be limiting when sending important updates. Also, phone calls through the platform only work for leads, not for all parents, which would be a great feature to have across the board. Review Source Response from Playground November 3, 2025 Thank you for the thoughtful review! We’re so glad Playground has become an essential part of your center’s workflow—making communication, attendance, and daily updates simpler and more organized. It’s especially great to hear that the family app feels intuitive and that the platform is saving your staff time each day. Your recognition of the support team and their responsiveness means a lot, and we appreciate you calling out the value of being open to feedback—that’s something we pride ourselves on. We’re constantly working to improve, and insights like yours help guide that progress. Thank you again for the recommendation—we’re proud to support your center and excited to keep growing with you! KM Kelly M. Director Child Day Care Services Used the software for: 2+ years ### "Great Experience with Playground" August 29, 2025 5.0 I have had a great experience working with Playground these past few years. I appreciate the quick responses and their continued work on making improvements as their platform expands. Pros Had a great conversation with \[sensitive content hidden\] about Payroll. She was very knowledgeable and helpful and look forward to continued work together in the future! Cons I don't have any negative feedback to share at this time. I have had a great experience overall and appreciate working with the Playground team. Switched from [Procare Solutions](https://www.capterra.com/p/23486/Procare-Child-Care-Management/) More cost effective and liked the Playground platform more. Review Source Response from Playground September 2, 2025 Thank you for your thoughtful review! We’re so glad to hear you’ve had a great experience with our team. It’s also wonderful to hear that you’ve appreciated our quick responses, ongoing improvements, and overall support throughout the years. We’re excited to keep working with you and look forward to supporting your continued success with Playground! KC Kayla C. Daycare Provider Education Management Used the software for: Less than 6 months ### "Make the switch! It’s worth every penny!" February 9, 2026 5.0 So far I think it will be a great addition to my business - keeping things organized and at my fingertips at all times. Pros I’m new but I love the options it provides from communication to enrollment. Also the link to attendance will make life much easier. Cons Nothing I have found yet per-se. Jusdt making a transition from another program and working out the kinks. Switched from [brightwheel](https://www.capterra.com/p/144060/brightwheel/) To try the additional services that make them different. Review Source Response from Playground February 16, 2026 So glad to hear the transition is off to a strong start. It’s great that communication, enrollment, and attendance are already making things easier. Excited for you to keep discovering more as you get fully settled in. If you need any help, our friendly team is always happy to assist! MC Miranda C. Owner and Director Child Day Care Services Used the software for: Less than 6 months ### "Yes! yes! Yes!" October 20, 2025 5.0 I absolutely love it! It has been such a great experience, and I’ve shared it with many other centers throughout the Sioux Falls area. I truly believe it could benefit so many programs the same way it has ours. Pros I love the Playground app because it seamlessly incorporates a CRM. Once my website is up and running, it’ll help me build strong, consistent revenue streams. Cons What I like least is the payroll timing. It says funds pull the next day, but it often takes several days to process, which causes issues. Switched from [Procare Solutions](https://www.capterra.com/p/23486/Procare-Child-Care-Management/)[HighLevel](https://www.capterra.com/p/177156/HighLevel/)[QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)[GoDaddy Website Builder](https://www.capterra.com/p/182500/GoDaddy-Website-Builder/) Everything is in one place, ease, and conscience Review Source Response from Playground October 24, 2025 Thank you so much for your kind words and for spreading the word about Playground in the Sioux Falls area—it means a lot! We’re thrilled to hear that the built-in CRM has already made such an impact and that you’re looking forward to using it even more once your website is live. Building strong, consistent revenue streams is exactly the kind of growth we love to support. We’re also glad the all-in-one convenience and ease of use made switching from your previous system a clear choice. If there’s anything else we can do to help as you continue rolling out Playground—or ideas you’d like to share—we’re always here for you! VR Verified Reviewer Owner Child Day Care Services Used the software for: 1-2 years ### "Fantastic support and responsive team" July 9, 2025 5.0 Playground has been a joy to work with, saving my team hours every week both for administrators and teachers. So worth it, we are loving the product! Pros Fantastic support as humans answer within seconds, and they are very quick to implement feedback. We have been using their main app for a while, but lately their CRM feature has been a gamechanger for us, saving hours every week. Cons Nothing. Whenever I have a request, if it is small, they add it very quickly. We are a small center so it is refreshing to feel so connected to the team! Switched from [Procare Solutions](https://www.capterra.com/p/23486/Procare-Child-Care-Management/) I made the switch because we were referred from another center. Review Source Response from Playground July 18, 2025 Thank you for such a thoughtful review! We’re so glad to hear that Playground has been a time-saver for both your admin team and teachers. It’s great to know our support team has made a strong impression and that the CRM feature has been a game changer for your center. We love hearing how connected you feel to our team—it’s exactly the kind of relationship we aim to build. We’re grateful to have you with us and excited to keep supporting your success! ME Michele E. owner director Child Day Care Services Used the software for: Less than 6 months ### "i give it a 4.5" February 2, 2026 4.0 I myself as the owner/ director like the fact that once staff are clocked out, they are not able to get into the app at all. Pros We just recently started using Playground about a month ago and really enjoy the app with everything there is to offer for parent/ staff communication and staff communication and all the benefits using it. Cons I wish that the app could add in the amount of PTO that the staff earn as the hours accrue. also, the fact that the staff don't get that info put into their check stubs Switched from [Wonderschool](https://www.capterra.com/p/207558/Wonderschool/) i liked all the things playground has to offer Review Source Response from Playground February 5, 2026 So glad you’re enjoying Playground so far! We appreciate the feedback on PTO tracking, we'll have some updates here coming soon. If there's anything else we can do to help, please don't hesitate to reach out! Similar Products Featured