# Page 4 | Playground Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 4 - Is Playground the right Daycare solution for you? Explore 193 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/220200/Playground/reviews --- Playground 4.8 (193) [View alternatives](https://www.capterra.com/p/220200/Playground/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 4 - Reviews of Playground ## Showing most helpful reviews Showing 76-100 of 193 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use TS Tiffany S. Owner and operator of a family childcare program Education Management Used the software for: 6-12 months ### "Playground works with the educator in mind." August 8, 2024 5.0 I came from 10 years of using a different app and heard this was the app I should be using from colleagues so I switched. When I was confused I was able to connect with playground staff within 24 hours (usually within 15 minutes on the chat function of the app. They want to make it the best app, and they work hard to make both the app and their customer service top notch. I’m so glad I joined the playground family! Pros The customer service! They are constantly working to make it better and more helpful. I especially think it’s great that you can schedule times where they can help you learn a part of the program. \[sensitive content hidden\] is fabulous! Cons I wish it connected to food program, but I know that it is something that they are working on. I wish that using the playground pay service was available with the turnaround that was quicker such as PayPal or bank transfer. I don’t use it because I can’t afford to wait for payment. Switched from [brightwheel](https://www.capterra.com/p/144060/brightwheel/) Many colleague suggested that playground would be more beneficial for my program. They were right! Review Source Response from Playground August 14, 2024 Thank you for your feedback! We're thrilled to hear that you've had a positive experience with our customer service team and that you find the continuous improvements helpful. It's great to know that you appreciate the option to schedule dedicated times for learning different parts of the program. We're glad to hear that our team has been fabulous in assisting you. If you have any more thoughts or need further support, we're always here to help! KB Kimla B. Executive Director Child Day Care Services Used the software for: 1-2 years ### "Great management system!" August 7, 2024 5.0 I love it. We just built a new building and equipped it with the KISI locks. These have been amazing. We use it for billing, parent communication, newsletters, menus, etc. I am so glad to have found this system. Pros PG has really helped me to organize my center. I love the communication with parents, the ability to do newsletters, and mostly the lock integration. Cons I do wish it was easier to see student/staff scheduling in the app. As is, I do not use PG for staff scheduling for this reason. I need my staff to be able to see everyone's schedule, so it just doesn't make sense for me yet. The lock system is great, the only thing I would change is the fact that if staff uses their pin to enter/exit the building, it clocks them in/out each time. This did not work for us, so I created a "fake" staff member so we could all use the same pin. The only downside is that I have to change that every time a staff member leaves. It would be much easier just to have each staff use their own PIN and disable that when they no longer work here. Switched from [Procare Solutions](https://www.capterra.com/p/23486/Procare-Child-Care-Management/) We were not utilizing any of the Procare functions as they were not user friendly. When the grant from the state came out, switching was a no brainer. Review Source Response from Playground August 13, 2024 Thank you for your feedback! We're thrilled to hear that Playground has helped you organize your center effectively. It's great to know that you love the communication features with parents, the ability to create newsletters, and especially the lock integration. If you have any other thoughts or need further assistance, we're always here to support you! CH Courtney H. Program Director Child Day Care Services Used the software for: 6-12 months ### "GET PLAYGROUND NOW!" August 2, 2024 5.0 Pros How "one stop shop" the app is for child care management and communication with parents. The ability to add multiple photos in one area for families to view and be able to caption are awesome. Also love how responsive the team is to questions, fixes, and updates. Cons Honestly, no major complaints. I looked at Brightwheel, have used ProCare and Playground beats them both. The functionality of the app and desktop site are terrific. I have a few personal quirks to work through but when I ask about it to the team, they either help with a solution or have suggestions page (that they USE!) to add future updates on! Alternatives considered [brightwheel](https://www.capterra.com/p/144060/brightwheel/) Reason for choosing Playground More integration of the features I wanted and needed with Playground over Brightwheel Switched from [Procare Solutions](https://www.capterra.com/p/23486/Procare-Child-Care-Management/) parents could not see their bill, photos and parent communication was cumbersome Review Source Response from Playground August 8, 2024 Thank you for your feedback! We're delighted to hear about your experience with Playground. We're also glad to hear that our team has been responsive to your questions, fixes, and updates. We're always here to help with any thing might encounter, and we value your suggestions for future updates. If you have any other thoughts or need further assistance, we're always ready to support you! DC Diana C. Executive Director Non-Profit Organization Management Used the software for: 1-2 years ### "Great investment" October 29, 2024 5.0 Everything that we use it for has been a great add on. Pros Very easy to manage, add, and day to day transactions Cons I am unable to use admin features on mobile. Review Source Response from Playground November 6, 2024 Thank you for sharing your feedback! We’re glad to hear that you consider Playground a great investment and find it easy to manage day-to-day transactions and additions. If you have any other thoughts or suggestions, we’re always here to support you! CE Chaya E. Director Child Day Care Services Used the software for: 2+ years ### "Very Happy Provider " August 16, 2024 5.0 Pros I love the layout and design and the easy to use features for everything grom creating a beautiful listing of my program and making it super easy for parents to enroll and pay. I also love how i can talk to a real person for customer support in a matter of minutes Cons I have a small program so the price is a bit much for me Alternatives considered [brightwheel](https://www.capterra.com/p/144060/brightwheel/) Reason for choosing Playground I tried brightwheel at the same time of using playground and it didnt have the listings for enrollment the way playground did and it was too confusing. And names were getting lost in the shuffle. Review Source Response from Playground August 22, 2024 Thank you for your fantastic feedback! We're thrilled to hear that you love the layout, design, and easy-to-use features of Playground. It's great to know that creating a beautiful listing for your program, along with easy enrollment and payment options for parents, has been a positive experience. We're also glad that you appreciate the ability to quickly connect with a real person for customer support. If you have any more thoughts or need further assistance, we're always here to help! LC Lisset C. Owner Operator Child Day Care Services Used the software for: 6-12 months ### "I always talk to my colleagues about Playground!!" August 5, 2024 4.0 I am excited about playground because I find myslef actually using it. I am hoping to give the document aspect a try again and possible finding a middle ground for adding the bookkeeping part of our childcare. I would love to be able to add my own bank and it be a tab where I can organize my expenses. Playground is so close to being a one stop shop. Pros All in one software. It is extremely customizable. Customer service is prompt. When you book with \[sensitive content hidden\] she knows the software really well and she know exactly what you are talking about even if you do not know what you are asking. Cons I do think there is a learning curve. It is vastly different than anything i have ever used. I am positive one time a document was deleted that a parent filled out so I am concerned about using the document part as I do not want to bug parents to refill out the long forms. I wish there was an option to only send documents to only one student instead of it having to send to everyone. I have also been told wrong information from the chat box. I had to book a session with \[sensitive content hidden\] and she was able to show me exactly what do to. I am grateful for her. Switched from [Wonderschool](https://www.capterra.com/p/207558/Wonderschool/) not enough options to onboard families and not easy to navigate Review Source Response from Playground August 12, 2024 Thank you for your enthusiastic feedback! We're thrilled to hear that you frequently share your positive experience with Playground with your colleagues. It's great to know that you find the software to be an all-in-one solution that's extremely customizable. We're also glad that our customer service has been prompt, helpful, and knowledgeable. If you have any further thoughts or suggestions, we're always here to listen and support you! JR Jermaine R. Owner Child Day Care Services Used the software for: 6-12 months ### "Best Solution Yet!" July 28, 2024 5.0 Playground has significantly streamlined the operations at Little Minds Universe. Its comprehensive features, particularly in data security and efficient management, have allowed us to provide better care and focus more on the children rather than administrative tasks. The peace of mind that comes with knowing our sensitive information is secure is invaluable. I highly recommend Playground to any daycare or childcare center looking for a reliable, secure, and user-friendly management solution. Pros The software's efficiency in data management allows us to focus on providing quality care and education without worrying about data security issues. Playground makes it easy to communicate with parents through its integrated messaging system. Sending updates, notifications, and daily reports is straightforward and efficient. Tracking attendance and managing billing is simplified with Playground. The automated system reduces errors and saves time, ensuring accurate records and timely payments. Cons Not many cons, however, the software is still being developed so it does lack some preferential features, but the team is working on it and in constant communication with your school to include features you need. Switched from [Procare Solutions](https://www.capterra.com/p/23486/Procare-Child-Care-Management/) The support provided by Playground has been outstanding. The transition process was smooth, thanks to their responsive and helpful customer service team. They guided us through the setup and addressed any issues promptly, ensuring minimal disruption to our operations. Although both solutions offer a range of features, Playground provided better value for the specific needs of our center. The pricing structure and the comprehensive feature set made it a more cost-effective choice for us in the long run. Review Source Response from Playground August 5, 2024 Thank you for sharing your experience with Playground! We're delighted to hear that the software has helped streamline your operations, allowing you to focus more on providing quality care and education. It's great to know that our integrated messaging system and automated features for attendance and billing have made communication and record-keeping easier and more efficient. Your feedback is invaluable to us, and we're committed to enhancing the platform based on your suggestions. Thank you for recommending Playground to other daycare and childcare centers. We're here to support you every step of the way! RB Rachel B. Director Child Day Care Services Used the software for: Less than 6 months ### "Nicely streamlined features" September 18, 2024 5.0 The experience with customer support is very responsive. Pros I like being able to collect enrollment documents online Cons Some parents have a hard time navigating. I don't get notifications automatically when a family applies. They should add a feature that notifies staff when we post their weekly schedule. Alternatives considered [Procare Solutions](https://www.capterra.com/p/23486/Procare-Child-Care-Management/) Reason for choosing Playground A colleague recommendation over procare Switched from [Wonderschool](https://www.capterra.com/p/207558/Wonderschool/) Price was better than the percentage of revenue we used to pay wonderschool. Review Source Response from Playground September 24, 2024 Thank you for your feedback! We’re glad to hear that you appreciate the streamlined features of Playground, especially the ability to collect enrollment documents online. It’s also great to know that you’ve had a positive experience with our responsive customer support. If you have any more thoughts or need further assistance, we’re here to help! MP Maegan P. Director of Preschool Ministries Child Day Care Services Used the software for: 6-12 months ### "Playground Usage Review " July 29, 2024 4.0 Overall, it has been a great program. You cannot make the perfect program for everyone school. Each school runs differently but overall it has been great. Pros It functions well and has taken a lot off my plate when it comes to billing. We have been able to create it to function for us and our program. It took a little bit but we are making it work. I also appreciate the communication available to use through chat and video calls, \[sensitive content hidden\] has always been super helpful and quick to respond. Cons I think because it is a newer program they are still working on some development items but they are also continually working on pushing new things out and listening to their customers on what is an isn't important to us in a program. Alternatives considered [brightwheel](https://www.capterra.com/p/144060/brightwheel/) Reason for choosing Playground Overall, the functionality for what we do and the programs and summer camps we ran we felt the reports and classroom/program set up would be best used while utilizing playground. Switched from [Sandbox Platform](https://www.capterra.com/p/213396/Sandbox-Platform/) They were bought out by procare and then procare dissolved the software. Review Source Response from Playground August 5, 2024 Thank you for sharing your experience with Playground! We're glad to hear that the program has helped lighten your load, especially with billing, and that you've been able to customize it to suit your needs. It's great to know that the communication options, including chat and video calls, have been helpful, and that Adrian (one of many friendly support staff) has provided quick and helpful support. We're committed to continuously improving and pushing out new features based on customer feedback. It's encouraging to hear that Playground has been a great fit overall. We're here to support you and ensure the platform continues to meet your needs. If you have any further suggestions or needs, we're always listening! SC Sara C. Director and Teacher Child Day Care Services Used the software for: 1-2 years ### "A Wonderful Child Care Solution" July 26, 2024 5.0 Overall, I have been quite pleased with my experience. It is nice to be able to have all student and staff information in one place. I am excited to try more features too! Pros I find that I can lessen my work load by using the features offered in Playground. I like how it is a time saver. Cons I wish I could set up multiple wages for employees for the payroll option. Some of our teachers act as lead teacher on some days and teacher assistant on other days. Currently, I manually have to write out which hours will be paid from which account and that adds an extra step. Alternatives considered [brightwheel](https://www.capterra.com/p/144060/brightwheel/) Reason for choosing Playground The customer service. \[sensitive content hidden\] contacted me and walked me through every step, which was super helpful. Review Source Response from Playground August 2, 2024 Thank you for your wonderful feedback! We're glad to hear that Playground has helped reduce your workload and saved you time. It's great that having all student and staff information in one place has been convenient for you. We're excited for you to explore more features and continue enjoying your experience. If you have any questions or need assistance, we're here to help! SH Sarah H. Owner and Operator Child Day Care Services Used the software for: 1-2 years ### "Join Playground Today! You won't go back to anything else!" July 26, 2024 5.0 It has been an amazing program for my business. It eliminates a lot of paperwork back and forth, the ease of fillable PDFs and uploading paperwork such as signed contracts. Pros Ease of communication with families and it has become an essential part of my business! Cons Having to wait for all of the amazing new integrations they're working on implementing! Reason for choosing Playground I love that the \[sensitive content hidden\] and employees are humble and really do care about us child care providers. They have worked overtime to help us maintain compliance within our state. Review Source Response from Playground August 2, 2024 Thank you for your enthusiastic review! We're thrilled to hear that Playground has become an essential part of your business and made communication with families easier. We're constantly working on new integrations to enhance your experience, and we appreciate your patience as we roll them out. It's wonderful to know that the platform has helped streamline your paperwork and compliance processes. We're especially grateful for your kind words about our team. We're dedicated to supporting child care providers like you, and your satisfaction means everything to us. Thank you for choosing Playground, and we're excited to continue serving you! KL Kelly L. Assistant Director Child Day Care Services Used the software for: 1-2 years ### "Love This Program" July 29, 2024 5.0 The customer support is hands down, the absolute best! Our questions are answered with in 30 - 60 minutes and they are willing to have a video conference when needed. I love how this program is still developing and taking suggestions from us as customers. Pros The mobile app and being able to communicate with parents directly from the app. Everything is online. I love how easy it is to invoice and take payments. Cons There is a learning curve to using this program. But once we have it down, it's been great. Reason for choosing Playground Had more of the options we were looking for and was more user friendly for us as administers. Switched from [Sandbox Platform](https://www.capterra.com/p/213396/Sandbox-Platform/) Sandbox was discontinued and we needed to find another program. Review Source Response from Playground August 5, 2024 Thank you for your enthusiastic review! We're delighted to hear that you love Playground, especially the mobile app and the ease of communication with parents. It's great to know that the online invoicing and payment features have been helpful for you. We're thrilled to hear that our customer support has been responsive and willing to go the extra mile with video conferences when needed. We're continuously developing the program and appreciate your suggestions as valuable input. It's wonderful to know that Playground offered the options you were looking for and has been user-friendly for you as administrators. We're here to support you and look forward to continuing to meet your needs! TF Tiffany F. Director Child Day Care Services Used the software for: Less than 6 months ### "One of the best apps for childcares! " July 30, 2024 5.0 I really like playground. I can have it on my computer and the app on my phone on the go. I am starting small with my business and plan on keeping playground as I grow larger because it is really great and I can trust them with all of my needs. Pros The customer service is unmatched and SO helpful! Playground does EVERYTHING I would like it to do, an all in one hub for us! Cons It takes a bit of learning as any hub with all the gadgets would. I do wish the app had all the same toggles the computer interface has. However, the customer service manager you are assigned is quick and easy to get ahold of and can help you. If they are busy, someone else is always available too! Alternatives considered [brightwheel](https://www.capterra.com/p/144060/brightwheel/) Reason for choosing Playground Playground had everything I wanted with the price I wanted. I had heard Brightwheel could be clunky and glitch out at times. Also I had heard that Playgrounds customer service was really great. They were right! Go \[sensitive content hidden\]!!! Review Source Response from Playground August 5, 2024 Thank you for sharing your experience with Playground! We're thrilled to hear that you find it one of the best apps for childcares. It's fantastic to know that our customer service has been helpful and responsive, providing you with the support you need. We're glad that Playground serves as an all-in-one hub for your business, and that you appreciate the convenience of using it on both your computer and phone. We're excited to be a part of your journey as your business grows, and we're committed to supporting you every step of the way. Your trust in us means a lot, and we're here to ensure that Playground continues to meet all of your needs. Thank you for your kind words! KA Kelsey A. Director Child Day Care Services Used the software for: 1-2 years ### "Playground Review from 14 year Director " August 1, 2024 5.0 Absolutely wonderful! We can not imagine running our business at all without playground! Pros I love that we are able to have a 1 stop shop for our entire paperwork needs for our center! We have been able to move every aspect of our business onto this system! We as well have our waitlist and all enrollment done online! NO more taking any waitlist information over the phone! We have those waitlist links directly on our social media and website! Cons So far nothing! Any issues that have came up were handled promptly by using the chat feature to speak with one of the creators of playground! Almost always it was user error something wasn't working :) Alternatives considered [brightwheel](https://www.capterra.com/p/144060/brightwheel/) Reason for choosing Playground We choose playground as it was more user friendly and we wanted to have the ability to approve posts and also shut off the function of parents chatting teachers. We only wanted admin to have chats with parents. Review Source Response from Playground August 7, 2024 Thank you for your feedback! We're delighted to hear that Playground has become a one-stop shop for all your needs and that you've successfully moved every aspect of your business onto the system. We're glad to know that any questions have been promptly addressed through the chat feature and that our support team has been helpful. If you have any further comments or suggestions, we're always here to support you! AM Angela M. Dircetor-Owner Child Day Care Services Used the software for: 1-2 years ### "Great app!" August 21, 2024 5.0 My over all experience with the app has been great! We plan on using the app as long as our school is open. Pros I really like how everything that is needed, when it comes to the children in our care and their parents is all on the app. It has made being a new preschool owner/directer much easier process. Also the team at Playground is always very helpful. Cons Since I am not as tech savvy as I would like to be learning all the great features the app has is taking me longer than I would like. Alternatives considered [Procare Solutions](https://www.capterra.com/p/23486/Procare-Child-Care-Management/) Reason for choosing Playground Playground had everything we need at a little bit cheaper price. Review Source Response from Playground August 27, 2024 Thank you for sharing your experience! We’re thrilled to hear that Playground has made managing your preschool as a new owner and director much easier by having everything you need in one app. It’s wonderful to know that the app helps streamline communication and management for both the children in your care and their parents. We’re also glad to hear that our team has been helpful. If you have any more thoughts or need assistance, we’re always here to help!​ CC Cheryl C. Owner-Director Child Day Care Services Used the software for: 6-12 months ### "One place for everything" August 12, 2024 5.0 Overall the experience I have had with the Playground employees have been excellent. \[sensitive content hidden\] was great helping me get all set up and has been great when I need additional help. \[sensitive content hidden\] is great on the chat is has been able to help me immediately when I have any issues. Pros Very user friendly, for a early childhood educator that is also a business owner it is so helpful to have all the bookkeeping and tracking in one place. Cons Only con is can find so far is there is not a place for visitors to sign in. I continue to have a paper log. Alternatives considered [Procare Solutions](https://www.capterra.com/p/23486/Procare-Child-Care-Management/) Reason for choosing Playground Cost and more for smaller child care businesses Switched from [KidKare Accounting](https://www.capterra.com/p/10006285/KidKare-Accounting/) I also use Early Learning Ventures. I still use ELV. It is linked to our states child care assistance program. Review Source Response from Playground August 14, 2024 Thank you for sharing your experience! We're delighted to hear that Playground has been so helpful for you as an early childhood educator and business owner, especially with having all the bookkeeping and tracking in one place. It's wonderful to know that your interactions with our team have been excellent and effective in resolving any issues you encounter through chat. If you have any more thoughts or need further assistance, we're always here to support you! DH Denise H. Daycare Provider Child Day Care Services Used the software for: 1-2 years ### "Using Playground" July 26, 2024 5.0 Pros I like how easy it is to use and the ease of my clients being able to sign their children in/out daily Cons The time it takes for me to receive payments in my bank from when my clients pay their tuition bill. Switched from [brightwheel](https://www.capterra.com/p/144060/brightwheel/) I was not able to get brightwheel to work and I had several zoom meeting with them and nothing changed. Review Source Response from Playground August 2, 2024 Thank you for your feedback! We're glad to hear that you find our system easy to use and that the sign-in/sign-out process for your clients is smooth and convenient. We're committed to providing a user-friendly experience and appreciate your support! If you have any suggestions or need assistance, feel free to reach out. MKB Mary Kay B. Administrator Child Day Care Services Used the software for: I used a free trial ### "Tough decision to change and thankful I did" July 19, 2024 5.0 Very positive experience in setting up our account! Pros Being new to playground, I have enjoyed knowing that the files are all in one location verses having several files. I am going to appreciate the billing portion of playground, and looking forward in having this form of communication available with our patrons. Programming support with playground is awesome! I am sure I have asked several "dumb" questions, but not once have I felt belittled. The support staff has been very helpful in explaining each step. Appreciate this! Cons At this present time, I have not found anything that I can honestly say I don't like. Reason for choosing Playground The first telephone conversation that I had with Playground did not push the idea and was willing to answer my questions. I actually accepted the invitation then declined. Couple weeks later, I reached out to Playground and signed on! Pleased from day one! Switched from [ClassDojo](https://www.capterra.com/p/124446/ClassDojo/) It was a touch decision to make this change. What we were using worked and I wasn't sure I was prepared to make the change. I am new to playground, but currently have had a positive experience and looking forward introducing this to our families. Indiana was offering preschools a free trial (2 years) so I decided to take advantage of this opportunity. Review Source Response from Playground July 30, 2024 Thank you so much for your thoughtful review! We're thrilled to hear that you're enjoying the centralized file management in Playground. It's great to know that our communication tools are beneficial for your interactions with families. Our friendly support team is always here to assist you, and we're glad that you've had a positive experience with them. There are no "dumb" questions, and we're happy to provide clear explanations for every step. We appreciate your feedback and are excited to continue supporting you. If you ever have any suggestions or need further assistance, please don't hesitate to reach out! VD Victoria D. Childcare Business Owner Child Day Care Services Used the software for: Less than 6 months ### "In Home and Daycare Centers - This is a must have platform!" September 3, 2024 5.0 PERRRFECT - From learning about the program, purchasing and onboarding as well as user-friendly platform and quick response time. WIN WIN WIN!!! Plus the price is unbeatable! Pros The professionalism (Great Customer Service and Sales Department, User Friendly & Modern Technology (Great Programs, Services and all in one platform for childcare) Cons None at this time! I love that you can give them suggestions and they work on the platform to be the BEST for use Childcare owners and administration Alternatives considered [KINDERPEDIA](https://www.capterra.com/p/174857/KINDERPEDIA/)[Procare Solutions](https://www.capterra.com/p/23486/Procare-Child-Care-Management/)[Famly](https://www.capterra.com/p/155536/Famly/)[Lillio](https://www.capterra.com/p/134048/HiMama-Preschool-Child-Care-App/)[Sawyer](https://www.capterra.com/p/163567/Sawyer/) Reason for choosing Playground User Friendly, Price, Customer Service, All in one platform (for the price I am saving sooooo much money not having to pay for multiple platforms) Review Source Response from Playground September 10, 2024 Thank you for such a glowing review! We’re thrilled to hear that you find Playground a must-have platform for both in-home daycare and larger centers. It’s wonderful to know you appreciate the professionalism of our customer service and sales teams, along with the user-friendly, modern technology we offer. We’re especially glad that you’re enjoying the all-in-one platform and that your suggestions are valued as we continue to improve. Your enthusiasm for the learning, purchasing, and onboarding experience truly means a lot to us. If you have any more thoughts or need assistance, we’re always here to help! CK Corinne K. Owner Child Day Care Services Used the software for: 1-2 years ### "Great all in one Childcare Management program" July 31, 2024 5.0 Sometimes the app can be a little slow, but usually as long as I close it out each night, this is not an issue. Pros I LOVE the waitlist feature and the paperwork feature for students and staff. Customer service is also very responsive and their interactive roadmap is a great transparent way to keep customers informed/involved in the creation of new features. Cons The scheduling side is a work in progress and we look forward to the day that it mimics many of the dedicated scheduling apps like When I Work, Homebase, etc. Switched from [brightwheel](https://www.capterra.com/p/144060/brightwheel/) We wanted the waitlist feature that Playground offered. Review Source Response from Playground August 6, 2024 Thank you for your fantastic review! We're thrilled to hear that you love the waitlist and paperwork features for students and staff in Playground. It's great to know that our customer service has been responsive and helpful. We're also glad that you appreciate our interactive roadmap, as it allows us to transparently communicate with our customers and involve them in developing new features. If you have any other feedback or suggestions, we're always here to listen and support you! CF Ceslee F. owner Child Day Care Services Used the software for: 1-2 years ### "I highly recommend Playground!" August 12, 2024 5.0 Using playground has streamlined my preschool! It makes everything easier. Pros keeping track of payments, automatic payments, digital paperwork, easy enrollment, receipts for parents and so much more! Cons So far it's been a great experience. I don't have any cons to report. Alternatives considered [brightwheel](https://www.capterra.com/p/144060/brightwheel/) Reason for choosing Playground I prefer a smaller company with better personal support. Playground felt more personal. Switched from [brightwheel](https://www.capterra.com/p/144060/brightwheel/) Playground support is better. Your team is fantastic. Review Source Response from Playground August 14, 2024 Thank you for your enthusiastic recommendation! We're thrilled to hear that you’re enjoying features like payment tracking, automatic payments, digital paperwork, easy enrollment, and receipts for parents. It's great to know that your experience with Playground has been positive and that you have no cons to report. If you ever have any questions or need assistance, we're here to help! SM Sabrenia M. Director Education Management Used the software for: 6-12 months ### "Playground is great!" July 30, 2024 5.0 Playground was a very good choice to change over to. I have really enjoyed using this platform. Pros Everything is so easy to use and if you have any issues the support team is very quick to respond. Cons Sometimes the teachers can not upload videos and they will send them to me and I will have to upload them. Switched from [brightwheel](https://www.capterra.com/p/144060/brightwheel/) Staff could clock in anywhere, even out of state, this caused a lot of time card fraud. The support would take days or weeks to contact us back. Playground was also cheaper and easier to use. Review Source Response from Playground August 6, 2024 Thank you for your feedback! We're glad to hear that you find Playground easy to use and appreciate the quick response from our support team. We understand how important it is to maintain accurate timekeeping, and are glad to hear the platform is helping streamline staff time-tracking. We're also pleased to know that Playground is both cost-effective and user-friendly for you. If you have any further concerns or suggestions, we're here to listen and assist you in any way we can! AW Alma W. CEO Education Management Used the software for: 6-12 months ### "Playground Review" July 29, 2024 5.0 My overall experience with playground has been extremely great. I love that if i have a question I can ask and they get right back to you. My parents love it because they see everything in real time! Pros 1\. all paperwork was in one location and digital 2. digital attendance records 3. digital communication app 4. customer service with a live rep Cons 1\. cost was higher than what I was paying Alternatives considered [Alliance CORE](https://www.capterra.com/p/201681/Alliance-CORE/) Reason for choosing Playground Alliance Core did not have expensing options Switched from [KidKare Accounting](https://www.capterra.com/p/10006285/KidKare-Accounting/) I switched to Playground because they had digital contactless attendance and digital paperwork options. Review Source Response from Playground August 6, 2024 Thank you for sharing your positive experience with Playground! We're glad to hear that having all paperwork in one digital location, along with digital attendance records and communication, has been beneficial for you. It's wonderful to know that our customer service, with live, friendly representatives, has been helpful and responsive. We're also pleased that parents love the real-time updates, making it easier for them to stay informed. Your overall satisfaction means a lot to us, and we're here to continue supporting you and your needs. If you have any other feedback or questions, feel free to reach out! cT chermarie T. prrovider Accounting Used the software for: Less than 6 months ### "luv n share" December 5, 2024 5.0 I love it i enjoy it i can commutation with the parents better Pros parents can fill out the paperwork online Cons n/a the price is a little experience other then that its good Review Source Response from Playground December 11, 2024 Thank you for your feedback! We’re so glad to hear that you love the convenience of having parents fill out paperwork online and that Playground has improved your communication with them. It’s wonderful to know you’re enjoying the platform. If you have any additional thoughts or need assistance, we’re always here to help! MJ Melanie J. Childcare Provider Child Day Care Services Used the software for: 1-2 years ### "Making bookkeeping easier" August 1, 2024 5.0 It’s been great for my small In home daycare, it could work for small or large daycare businesses Pros I like the billing features of playground, keeping track of books and schedules all in one place Cons When you make a post it doesn’t tell you who has seen it so when I post about closing dates I am nervous some parents haven’t seen it Alternatives considered [brightwheel](https://www.capterra.com/p/144060/brightwheel/) Reason for choosing Playground Seemed more user friendly, if you had questions the customer service is better with playground Review Source Response from Playground August 7, 2024 Thank you for your feedback! We're glad to hear that you appreciate the billing features of Playground and the convenience of keeping track of books and schedules all in one place. If you have any additional comments or suggestions, we're always here to support and listen! Similar Products Featured