# Page 5 | Playground Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 5 - Is Playground the right Daycare solution for you? Explore 194 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/220200/Playground/reviews --- Playground 4.8 (194) [View alternatives](https://www.capterra.com/p/220200/Playground/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 5 - Reviews of Playground ## Showing most helpful reviews Showing 101-125 of 194 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use DH Denise H. Daycare Provider Child Day Care Services Used the software for: 1-2 years ### "Using Playground" July 26, 2024 5.0 Pros I like how easy it is to use and the ease of my clients being able to sign their children in/out daily Cons The time it takes for me to receive payments in my bank from when my clients pay their tuition bill. Switched from [brightwheel](https://www.capterra.com/p/144060/brightwheel/) I was not able to get brightwheel to work and I had several zoom meeting with them and nothing changed. Review Source Response from Playground August 2, 2024 Thank you for your feedback! We're glad to hear that you find our system easy to use and that the sign-in/sign-out process for your clients is smooth and convenient. We're committed to providing a user-friendly experience and appreciate your support! If you have any suggestions or need assistance, feel free to reach out. MKB Mary Kay B. Administrator Child Day Care Services Used the software for: I used a free trial ### "Tough decision to change and thankful I did" July 19, 2024 5.0 Very positive experience in setting up our account! Pros Being new to playground, I have enjoyed knowing that the files are all in one location verses having several files. I am going to appreciate the billing portion of playground, and looking forward in having this form of communication available with our patrons. Programming support with playground is awesome! I am sure I have asked several "dumb" questions, but not once have I felt belittled. The support staff has been very helpful in explaining each step. Appreciate this! Cons At this present time, I have not found anything that I can honestly say I don't like. Reason for choosing Playground The first telephone conversation that I had with Playground did not push the idea and was willing to answer my questions. I actually accepted the invitation then declined. Couple weeks later, I reached out to Playground and signed on! Pleased from day one! Switched from [ClassDojo](https://www.capterra.com/p/124446/ClassDojo/) It was a touch decision to make this change. What we were using worked and I wasn't sure I was prepared to make the change. I am new to playground, but currently have had a positive experience and looking forward introducing this to our families. Indiana was offering preschools a free trial (2 years) so I decided to take advantage of this opportunity. Review Source Response from Playground July 30, 2024 Thank you so much for your thoughtful review! We're thrilled to hear that you're enjoying the centralized file management in Playground. It's great to know that our communication tools are beneficial for your interactions with families. Our friendly support team is always here to assist you, and we're glad that you've had a positive experience with them. There are no "dumb" questions, and we're happy to provide clear explanations for every step. We appreciate your feedback and are excited to continue supporting you. If you ever have any suggestions or need further assistance, please don't hesitate to reach out! DT Dana T. Assistant Admin Child Day Care Services Used the software for: Less than 6 months ### "Amazing Company" July 29, 2024 5.0 Great platform. Highly recommend! Having the roster, allergies, calendar, forms and resources in one place is spectacular. Not to mention the ability to post to the school and the newsletter function is valuable as well. We have yet to tap into so many more functions, but we plan on it. Pros The ease of use, the Enrollment Forms tracking, the customer service! Cons There are not too many negatives to Playground. The customer service respond and help is fantastic, they take suggestions into account and often implement the changes on their back end. Switched from [brightwheel](https://www.capterra.com/p/144060/brightwheel/) The other platform was restrictive and every suggestion I made went unheard. 99.9% of the time when I asked about a functionality I was told it couldn't be done. With Playground, they just try to make the adjustment for me. Review Source Response from Playground August 5, 2024 Thank you for your glowing review! We're thrilled to hear that you find Playground easy to use and appreciate the enrollment feature and customer service. It's great to know that our team has been responsive and helpful, and that your suggestions have been taken into account and implemented. We're glad you find value in having the roster, allergies, calendar, forms, and resources all in one place, as well as the ability to post to the school and use the newsletter function. We're excited for you to explore more of Playground's features and continue to make the most of the platform. Your recommendation means a lot to us, and we're here to support you every step of the way! MJ Melanie J. Childcare Provider Child Day Care Services Used the software for: 1-2 years ### "Making bookkeeping easier" August 1, 2024 5.0 It’s been great for my small In home daycare, it could work for small or large daycare businesses Pros I like the billing features of playground, keeping track of books and schedules all in one place Cons When you make a post it doesn’t tell you who has seen it so when I post about closing dates I am nervous some parents haven’t seen it Alternatives considered [brightwheel](https://www.capterra.com/p/144060/brightwheel/) Reason for choosing Playground Seemed more user friendly, if you had questions the customer service is better with playground Review Source Response from Playground August 7, 2024 Thank you for your feedback! We're glad to hear that you appreciate the billing features of Playground and the convenience of keeping track of books and schedules all in one place. If you have any additional comments or suggestions, we're always here to support and listen! JA Joanna A. Director Child Day Care Services Used the software for: Less than 6 months ### "My experience " August 23, 2024 5.0 It is fantastic, The beginning of starting up was exciting getting to learn about how to use the app and as I'm still learning there is many cool things to use. Pros I love how quick and responsive the team is to get to my questions and concerns. Cons Sometimes the app glitches and fixes itself if i close the whole program down. Switched from [ProCARE Portal](https://www.capterra.com/p/140862/ProCARE-Portal/) I personally met the \[sensitive content hidden\] of the app and I met their \[sensitive content hidden\] at a conference and she spoke very amazingly about the app and how it has helped her and other businesses when they first started. Review Source Response from Playground August 29, 2024 Thank you for sharing your experience! We’re thrilled to hear that you’ve had a positive experience with our team being quick and responsive to your questions and concerns. It’s great to know that you found the startup process exciting and that you’re enjoying discovering all the cool features Playground has to offer as you continue to learn. If you have any more questions or need assistance, we’re always here to support you! FM Fiona M. Director Child Day Care Services Used the software for: Less than 6 months ### "Happy customer" August 26, 2024 5.0 Pros Easy to use, being able to digitize forms Cons Needed to figure out correct settings for notifications and be able to show parents Alternatives considered [brightwheel](https://www.capterra.com/p/144060/brightwheel/) Reason for choosing Playground More options and was very comparative to what we were already used to from our previous vendor/Tadpoles Switched from [Tadpoles](https://www.capterra.com/p/118895/Childcare/) Offered as a free trial for 2 years by FSSA Review Source Response from Playground September 3, 2024 Thank you for sharing your experience! We're happy to hear that you're pleased with Playground and find it easy to use. It's great to know that the ability to digitize forms has been beneficial for you. If you have any more feedback or need assistance, we're always here to help! AH Abbagayle H. Owner Child Day Care Services Used the software for: I used a free trial ### "Nice setup" September 11, 2024 5.0 So far so good. I've been playing with and it seems so user friendly Pros Convenience of app to communicate with all parents Cons How to navigate and to set up for all the families Alternatives considered [brightwheel](https://www.capterra.com/p/144060/brightwheel/) Reason for choosing Playground Convenience the app and how appealing it is Review Source Response from Playground September 17, 2024 Thank you for your feedback! We’re glad to hear that you’re enjoying the convenience of using the app to communicate with parents and that you’re finding Playground user-friendly and appealing. If you have any more thoughts or questions as you continue to explore the platform, we’re here to support you every step of the way! LB Lynette B. Director Education Management Used the software for: Less than 6 months ### "Excited to use a new system" August 14, 2024 4.0 I have enjoyed my experience and I am looking forward to learning more about the app to make things easier for our program. Pros I appreciate the fast responses to questions, specially when onboarding. Loved that it took the pressure off the \[sensitive content hidden\] and if parents have questions they reach out to your staff directly. Cons There are many classes, and programs and sometimes not quite sure which is the overarching place where to enroll children as you can find them in so many different places. Review Source Response from Playground August 20, 2024 Thank you for your feedback! We're glad to hear that you appreciated the fast responses during onboarding, especially when it helped relieve pressure from your team. If you have any other thoughts or need further assistance, we're always here to help! AM Adrienne M. Owner-Director Child Day Care Services Used the software for: Less than 6 months ### "Overall Satisfied" August 2, 2024 5.0 Customer service has been excellent—very quick to respond and helpful! Pros Ability to refund families, electronic paperwork, calendar for menu and lesson plans, chat features, staff request off function Cons Payment isn’t next day and takes 1-3 days, you’re only able to cash out payments two days per week, staff cannot view each others documentation Switched from [Procare Solutions](https://www.capterra.com/p/23486/Procare-Child-Care-Management/) Electronic paperwork, had more features Review Source Response from Playground August 8, 2024 Thank you for sharing your experience! We're pleased to hear that you're overall satisfied with Playground and that you find the ability to refund families, handle electronic paperwork, and use the calendar for menu and lesson plans beneficial. It's great to know that the chat features and staff request-off function are also helpful for your operations. If you have any other feedback or suggestions, we're always here to support you! DS Danielle S. Director Child Day Care Services Used the software for: 1-2 years ### "Great tool for childcare businesses " July 29, 2024 5.0 Pros We enjoy the ease of Playground in enrolling new families, setting up their automatic billing for weekly tuition, and parent communication options. Having both the "feed" and private messaging tool is great for split families as well. Cons There's nothing we don't like about the Playground app. We have received all positive comments from parents. Switched from [Enrollsy](https://www.capterra.com/p/183078/Enrollsy/) Cost and functionality for our needs as a childcare business Review Source Response from Playground August 6, 2024 Thank you for your positive feedback! We're delighted to hear that Playground has been a great tool for your childcare business. It's wonderful to know that you find it easy to enroll new families, set up automatic billing for weekly tuition, and use the parent communication options. We're especially glad that the feed and private messaging tools have been helpful for split families. We're pleased that you've received all positive comments from parents and that there's nothing you don't like about the app. We're here to ensure your experience remains excellent, so if you ever have any suggestions or questions, please don't hesitate to reach out! KD Khori D. Owner Child Day Care Services Used the software for: Less than 6 months ### "Playground review " October 19, 2024 5.0 Absolutely fantastic! this is THE BEST CHILDCARE SOFTWARE in the childcare industry. Pros The online chat agents are very helpful, I love how they are able to draw on the screen to show you where to go. Cons The “paid” statement under invoices that aren’t paid Review Source Response from Playground October 28, 2024 Thank you for your enthusiastic feedback! We're delighted to hear that you find the online chat agents helpful. It’s fantastic to know that Playground stands out as the best childcare software for you. If you ever have more questions or thoughts, we’re here and ready to help! OB Ora B. Owner Child Day Care Services Used the software for: I used a free trial ### "Care free person " December 12, 2024 4.0 So far so good with a few hang ups and understanding missed read Pros Helping me keep everything in line withpayroll and students and myself. Cons Have not found any yet have not been all the way through the program Review Source Response from Playground December 13, 2024 Thank you for your feedback! We’re glad to hear that Playground is helping you stay organized with payroll, student management, and more. It’s great to know your experience has been positive so far. If you encounter any challenges or have questions as you continue exploring the program, our team is here to help and ensure everything runs smoothly for you! JC Joe C. Owner Education Management Used the software for: Less than 6 months ### "I love Playground" August 26, 2024 5.0 Very good. I enjoy seeing the billing, attendance, and child information all in the click of a button. Pros User friendly and allows everything to be done on the app or your computer. Cons Having to send paperwork to be uploaded. Switched from [brightwheel](https://www.capterra.com/p/144060/brightwheel/) Didn't care very much for the overall use of the app. Review Source Response from Playground September 3, 2024 Thank you for sharing your feedback! We're delighted to hear that you love Playground and find it user-friendly. It's great to know that you appreciate the flexibility of using the app on both your phone and computer. We're glad that features like billing, attendance, and child information are easily accessible with just a click. If you have any more thoughts or need assistance, we're always here to help! CB Christa B. Owner Child Day Care Services Used the software for: 1-2 years ### "I Love Playground! (coming from a former Brightwheel user)" July 30, 2024 5.0 Everyone has been very helpful and it has been easy to use Pros The ease of auto billing, everyone pays online and it's deposited directly into my account Cons If you miss payroll one week, it's a pain to get everything back on track Switched from [brightwheel](https://www.capterra.com/p/144060/brightwheel/) Playground had more to offer at the time and planned to continue to add features I was looking for. Review Source Response from Playground August 5, 2024 Thank you for your enthusiastic feedback! We're thrilled to hear that you love using Playground. It's great to know that the auto-billing feature and online payment system have made the process seamless for you. We're here to make your experience as smooth as possible, and we're glad to see it's working well for you. If you have any other thoughts or suggestions, we're always eager to hear them! MK Micaela K. Daycare Provider Child Day Care Services Used the software for: 6-12 months ### "Best Daycare App Around!" July 26, 2024 5.0 Pros I love everything about playground. You can upload photos, videos, reports, changes and even eating. I love how parents can pay on the app app as well as sign in and out. I have everyone do their paperwork electronically as well on the app which saves SO much time. Cons I can’t think of anything at the moment. Alternatives considered [brightwheel](https://www.capterra.com/p/144060/brightwheel/) Switched from [KidKare Accounting](https://www.capterra.com/p/10006285/KidKare-Accounting/) More options to keep parents engaged in their child’s day. Review Source Response from Playground August 2, 2024 Thank you for the fantastic review! We're delighted to hear that you're enjoying all the features Playground offers. It's great to know that the app's functionalities, from uploading photos and videos to electronic paperwork, are making your experience smoother and more efficient. We're especially glad that the app has made it easier for parents to stay involved and for you to manage daily operations. Your satisfaction is our priority, and we appreciate your support! SM Stella M. Owner and teacher Child Day Care Services Used the software for: Less than 6 months ### "Little Lambs Child Care" September 2, 2024 5.0 Excellent, a few snags with the payment part but excellent. Pros All of it, I like the attendance and the payment part. Cons So far nothing, I haven't used the lesson part yet. Alternatives considered [brightwheel](https://www.capterra.com/p/144060/brightwheel/) Reason for choosing Playground I liked the reviews and the items offered. Review Source Response from Playground September 10, 2024 Thank you for your feedback! We’re glad to hear that you enjoy using Playground, especially the attendance and payment features. If you have any other thoughts or suggestions, we’re always here to support you! SH Samantha H. Assistant Director of Early Childhood Programs Education Management Used the software for: Less than 6 months ### "AMAZING APP!" July 29, 2024 5.0 Pros I love how user friendly this app is regardless of how well you know technology. The lay out looks like a social media page which is awesome. Cons Sometimes my page freezes and I am not sure why. I will exit the app and move on and it will be fine. Review Source Response from Playground August 6, 2024 Thank you for your enthusiastic review! We're thrilled to hear that you find Playground user-friendly, even for those who may not be tech-savvy. We're glad that the design and functionality enhance your experience. If you have any other thoughts or suggestions, we're always here to listen and support you! AR Amber R. principal Child Day Care Services Used the software for: 1-2 years ### "The best platform yet!" July 31, 2024 5.0 Pros I like the ease of the onboarding process and operation. I love the accessibility of the customer service representatives. Cons Honestly, I appreciate everything about it. Switched from [Procare Solutions](https://www.capterra.com/p/23486/Procare-Child-Care-Management/) It was not nearly as robust as Playground. Review Source Response from Playground August 6, 2024 Thank you for your wonderful review! We're delighted to hear that you find Playground to be the best platform yet. It's great to know that the onboarding process and overall operation are easy for you, and that our customer service representatives are accessible. We're thrilled that you're satisfied with everything about the platform. If you ever have any questions or additional feedback, we're here to help! KW Kristin W. owner treacher Child Day Care Services Used the software for: 6-12 months ### "playground" August 4, 2024 4.0 Easy to use and playground is always adding features to make it like the customers need. Pros Love that I can have digital paperwork and payment all in the same spot. Cons The expense reporting does not have much feature and doesn't generate forms that are helpful with taxes. Alternatives considered [KidKare Accounting](https://www.capterra.com/p/10006285/KidKare-Accounting/) Reason for choosing Playground online paperwork and Indiana paid for it for two years Switched from [KidKare Food Program](https://www.capterra.com/p/166858/Kid-Kare/) digital paperwork and Indiana is paying for it Review Source Response from Playground August 12, 2024 Thank you for your feedback! We're glad to hear that you love having digital paperwork and payment all in one place with Playground. It's great to know that you find it easy to use and that you're appreciating our continuous efforts to add features that meet your needs. If you have any other suggestions or ideas, we're always here to listen and improve your experience! EP Emily P. Owner and Teacher Child Day Care Services Used the software for: 6-12 months ### "Helpful for Montessori Child Care" August 9, 2024 5.0 Very happy to help and answers questions quickly Pros The option for online payment and autopay Cons Lack of control and visibility of statement emails Alternatives considered [brightwheel](https://www.capterra.com/p/144060/brightwheel/) Reason for choosing Playground I was able to pass on processing fees for tuition Switched from [QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/) To have all payments/ invoicing/ expenses in Playground Review Source Response from Playground August 14, 2024 Thank you for your feedback! We're glad to hear that Playground has been helpful for your Montessori child care, especially with the options for online payment and autopay. These features are designed to make managing finances easier and more convenient. If you have any other thoughts or suggestions, we're here to support you! LS Lori S. Director Child Day Care Services Used the software for: 6-12 months ### "Apple Daycare Playground" August 6, 2024 5.0 I really like the ease of it. It was easy to jump in and take over our old ways. Pros It was easy to figure out and jump right in Cons The parent portion, if it doesn't work right for them, how to fix Alternatives considered [brightwheel](https://www.capterra.com/p/144060/brightwheel/) Reason for choosing Playground It was offered to us paid and had a rep help us through it Review Source Response from Playground August 12, 2024 Thank you for your feedback! We're glad to hear that you found Playground easy to figure out and that it made the transition from your old methods smooth. It's great to know that the platform has been straightforward and user-friendly for you. If you have any more thoughts or need assistance, we're always here to help! JM Jessica M. Owner and Primary caregiver Child Day Care Services Used the software for: 6-12 months ### "Playground is the best" July 29, 2024 5.0 My overall experience with Playground has been 100% amazing. Pros I like how playground is set up; it is very affordable, and the customer service is top-notch! Cons I do not like that I cannot log daily activities from the web site as well as from the app. Switched from [Procare Solutions](https://www.capterra.com/p/23486/Procare-Child-Care-Management/) Procare was too expensive, and it took way too long to get in touch with someone when I needed help. Review Source Response from Playground August 5, 2024 Thank you for your wonderful feedback! We're thrilled to hear that you find Playground to be the best and appreciate its setup, affordability, and top-notch customer service. Your overall satisfaction and amazing experience mean a lot to us. We're continuously working to improve the platform, and your feedback helps us in that effort. If you have any other suggestions or questions, we're here to assist you! DI Dawn I. Owner and Childcare Provider Child Day Care Services Used the software for: Less than 6 months ### "Every provider needs this program!" August 5, 2024 5.0 It's been a great learning experience & I'm more organized! Pros It's so easy to use & handy! I love how I can do pretty much everything in it! Cons I wish there was more than 2 pay out dates. Alternatives considered [brightwheel](https://www.capterra.com/p/144060/brightwheel/) Reason for choosing Playground Better customer service hands down! No sign up fees! Review Source Response from Playground August 12, 2024 Thank you for your enthusiastic review! We're thrilled to hear that you find Playground easy to use and handy for managing everything you need. It's wonderful to know that you see it as a must-have for every provider. If you have any other thoughts or suggestions, we're here to help and listen! LD Lori D. Executive Director Education Management Used the software for: Less than 6 months ### "The BEST student management system! " July 30, 2024 5.0 Great customer service, and excellent student management system. Would highly recommend! Pros Playground is very user friendly and serves our needs perfectly. It is the best way to maintain student information. The payment and reporting features are a major plus. The communication feature has helped us keep parents updated and they love being able to keep up with what their children are doing throughout the day. Cons There are a few additional features I would love to see on Playground, but when I reached out to customer service (which is great too!), they told me they were already working on the features I requested. Reason for choosing Playground Partnership with EO in Abingdon, VA Review Source Response from Playground August 5, 2024 Thank you for your enthusiastic review! We're thrilled to hear that you consider Playground the best student management system and that it meets your needs perfectly. It's fantastic that you find the platform user-friendly and appreciate the payment and reporting features. We're glad the communication feature has been effective in keeping parents updated and engaged in their children's daily activities. We appreciate your feedback on additional features, and it's great to know our customer service team has been responsive to your requests. Rest assured, we're continually working on improving the platform to meet your needs. Thank you for your recommendation, and we're here to support you every step of the way! JM Jeniffer M. Family Child Care Provider Child Day Care Services Used the software for: Less than 6 months ### "Love the ease of the system " July 29, 2024 5.0 everything has been great except the payouts. Pros That my family have the option to pay with credit or bank accounts & they can see the revolving payments and end-of-year totals as well as the calendar at anytime. Cons They say that you can bill families and be paid out on the same day and they are wrong unless you have them billed prior. Example: My families pay Monday morning for the week and the soonest I can be "paid" is Tuesday at the end of the day but I won't see any funds in my bank until Wednesday morning. Reason for choosing Playground I hadn't shopped around Switched from [Alliance CORE](https://www.capterra.com/p/201681/Alliance-CORE/) Auto Billing and credit card payment to save time Review Source Response from Playground August 5, 2024 Thank you for sharing your positive experience! We're glad to hear that you love the ease of using Playground. It's great that the system provides your families with flexible payment options and the ability to view revolving payments, end-of-year totals, and the calendar at their convenience. We're here to make managing your childcare center as smooth as possible, and it's wonderful to know that these features are helpful for you and your families. If you have any other thoughts or suggestions, we'd love to hear them! Similar Products Featured ## Related categories [Daycare](https://www.capterra.com/child-care-software/)