--- title: "Descartes CustomsInfo Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Descartes CustomsInfo Software - reviews, pricing plans, popular comparisons to other Compliance products and more." source_url: "https://www.capterra.com/p/220216/Descartes-CustomsInfo/" page_type: "product" language: "en" --- # Descartes CustomsInfo Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on August 25, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support) Descartes CustomsInfo ## What is Descartes CustomsInfo? Descartes CustomsInfo™ is a global import compliance solution that helps organizations classify products, determine tariffs and duties, and stay current with import regulations across 190+ countries. Sourced from authoritative regulatory and customs content, the platform supports accurate Harmonized Tariff Schedule (HTS) code classification, landed cost calculation, and denied party screening. Designed for today’s volatile trade environment, Descartes CustomsInfo combines AI‑enabled automation with up‑to‑date global trade data to reduce manual research, improve consistency, and support compliant import decisions. Features- AI‑enabled HS and HTS code classification across 190+ countries Up‑to‑date global tariff, duty, and regulatory content Landed cost calculation for import planning and sourcing decisions Customs rulings, explanatory notes, and trade policy references Automated data verification for customs entry accuracy Trade content for ERP systems, like SAP & Oracle ## What is Descartes CustomsInfo used for? [Compliance](https://www.capterra.com/compliance-software/) Top alternative Featured Overall rating Based on 0 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $750 Per User, Per Month Free trial available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Descartes CustomsInfo?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://forecastmine.com/&name=Descartes CustomsInfo) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Descartes CustomsInfo 0.0 VS. [4.6 (5,309)](https://www.capterra.com/p/153140/Connecteam/reviews/) Starting Price $750 Per User Starting Price $29 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 0.0 (0) Ease Of Use 4.7 (294) Value For Money 0.0 (0) Value For Money 4.5 (252) Customer Service 0.0 (0) Customer Service 4.6 (280) ## Descartes CustomsInfo alternatives Highest Rated [4.9 (332)](https://www.capterra.com/p/218549/UserWay/reviews/) Starting price $69.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [ManageEngine Network Configuration Manager](https://www.capterra.com/p/172274/Network-Configuration-Manager/) [4.5 (294)](https://www.capterra.com/p/172274/Network-Configuration-Manager/reviews/) Starting price $238.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/172274/Network-Configuration-Manager/) [Scrut Automation](https://www.capterra.com/p/10012083/Scrut/) [4.9 (139)](https://www.capterra.com/p/10012083/Scrut/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/10012083/Scrut/) [Paycom](https://www.capterra.com/p/130949/Paycom/) [4.4 (1,388)](https://www.capterra.com/p/130949/Paycom/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 87% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/130949/Paycom/) [View all alternatives](https://www.capterra.com/p/220216/Descartes-CustomsInfo/alternatives/) ## FAQs about Descartes CustomsInfo Overview ### What company size and specific industries is Descartes CustomsInfo built for? Descartes CustomsInfo is designed for importers, manufacturers, and supply chain or trade compliance teams at mid-market and enterprise companies that manage complex product classifications and depend on current global trade content to support compliant import operations. Features and Usability ### What are the key features of Descartes CustomsInfo? Descartes CustomsInfo offers API access, access controls/permissions, and third-party integrations for connecting compliance workflows. Core capabilities include compliance tracking, regulatory intelligence feeds, regulatory reporting, audit management, audit trail, and risk management, plus archiving and retention, data security, mobile access, monitoring, alerts/notifications, and configurable workflow. Getting Started and Support ### What training and onboarding options does Descartes CustomsInfo offer? Descartes CustomsInfo provides live online sessions, webinars, documentation, and videos to help teams get started. Live online sessions and webinars support guided instruction, while documentation and videos offer self-paced reference material for reviewing features and setup steps as needed. Getting Started and Support ### What customer support options does Descartes CustomsInfo offer? Descartes CustomsInfo provides email/help desk, a knowledge base, and phone support. Without reviewer feedback on support, no user sentiment about response speed, helpfulness, or common frustrations can be stated here. ## Features AI summary Based on 4,245 Compliance reviews Capterra reviewers highlight these as the features buyers value most when choosing compliance software: - **Compliance Tracking** (**54%** of reviewers rated this feature as critical) - **Document Management** (**48%**) - **Audit Management** (**42%**) Descartes CustomsInfo supports **Compliance Tracking** and **Audit Management**, giving teams a way to monitor regulatory requirements and maintain oversight of audit-related activities. However, it does not include **Document Management**. Instead, it offers other features that reviewers also consider important, such as **Access Controls/Permissions** (**40%**) and **Mobile Access** (**52%**), helping businesses control who can view sensitive compliance data and stay connected to compliance tasks from different locations. Access Controls/Permissions Define levels of authorization for access to specific files or systems API Application programming interface that allows for integration with other systems/databases Archiving & Retention Moving and separately storing data that is not actively used or continuous storage of data for compliance purposes Audit Management Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws Audit Trail A record of all activities within the system, including user access, changes made, etc. Compliance Tracking Track and report regulatory data to either internal management or external stakeholders Descartes CustomsInfo 14 features ### All Features - Access Controls/Permissions: Define levels of authorization for access to specific files or systems - API: Application programming interface that allows for integration with other systems/databases - Archiving & Retention: Moving and separately storing data that is not actively used or continuous storage of data for compliance purposes - Audit Management: Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws - Audit Trail: A record of all activities within the system, including user access, changes made, etc. - Compliance Tracking: Track and report regulatory data to either internal management or external stakeholders - Data Security: Protect sensitive data for digital privacy - Mobile Access: Access software remotely via mobile devices - Monitoring: Observe and track the demand, usage, progress or quality of a system, product, or user - Regulatory Intelligence Feeds: Real-time updates, analysis, and insights on regulatory changes and developments affecting specific industries or jurisdictions - Regulatory Reporting: Preparing and submitting reports to regulatory authorities in compliance with industry-specific rules, regulations, and standards - Risk Management: Process of identifying, evaluating, mitigating, addressing and reporting on potential risks or uncertainties - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Workflow Management: Create, design and manage workflows for repetitive tasks --- Get Advice We can help you find the software with the features you need. ## Pricing Free Trial Basic $750.00 Per User, Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.