# Vijilan Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Vijilan Software - reviews, pricing plans, popular comparisons to other SIEM products and more.

Source: https://www.capterra.com/p/220234/Vijilan

---

# 

 Vijilan Software Review 2026: Features, Integrations, Pros & Cons

Last updated on March 13, 2026

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[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews)

Vijilan

## What is Vijilan?

Vijilan is a security monitoring company that alerts IT organizations and Managed Services Providers (MSPs) when a potential security breach taking place in their organization or customers environment. Vijilan's continuous monitoring operates in Aventura, Florida and includes threat detection and response in near real-time. Vijilan delivers the technologies, processes, and people as a service primarily through Managed Service Providers (MSPs). SIEM-SOC-IRT as one product.

## What is Vijilan used for?

[SIEM](https://www.capterra.com/siem-software/)[Cybersecurity](https://www.capterra.com/cybersecurity-software/)[XDR (Extended Detection & Response)](https://www.capterra.com/xdr-software/)

Top alternative

Featured

Overall rating

Based on 10 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Contact vendor  
for pricing

Free trial  
not available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for Vijilan?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.vijilan.com&name=Vijilan)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Vijilan

4.7 (10)

VS.

[4.4 (15)](https://www.capterra.com/p/10034445/Adlumin-MDR/#reviews)

Starting Price

Contact vendor

Starting Price

Contact vendor

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.8 (10)

Ease Of Use

4.4 (35)

Value For Money

4.8 (8)

Value For Money

4.5 (33)

Customer Service

4.9 (9)

Customer Service

4.1 (32)

## Vijilan alternatives

[4.5 (243)](https://www.capterra.com/p/172277/ManageEngine-Firewall-Analyzer/reviews/)

Starting price

$395.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

95%

of reviewers

rated it above 4 stars

Highest Rated

[5.0 (16)](https://www.capterra.com/p/10022288/Logmanager/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

100%

of reviewers

rated it above 4 stars

[4.7 (26)](https://www.capterra.com/p/175185/Log360/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

100%

of reviewers

rated it above 4 stars

[IBM Security QRadar](https://www.capterra.com/p/179511/IBM-QRadar-SIEM/)

[4.5 (35)](https://www.capterra.com/p/179511/IBM-QRadar-SIEM/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

94%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/179511/IBM-QRadar-SIEM/)

[View all alternatives](https://www.capterra.com/p/220234/Vijilan/alternatives/)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Activity Dashboard

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Alerts/Notifications

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

API

Application programming interface that allows for integration with other systems/databases

Application Security

Identify and respond to security threats to developed applications

Data Security

Protect sensitive data for digital privacy

Endpoint Protection

Protect users working remotely and provide secure environments for personal devices to access company programs

Vijilan 18 features

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Application programming interface that allows for integration with other systems/databases

Identify and respond to security threats to developed applications

Protect sensitive data for digital privacy

Protect users working remotely and provide secure environments for personal devices to access company programs

A chronological record of actions or occurrences within a network, software, or process

Collects and aggregates data from various systems within the IT environment

Observe and track the demand, usage, progress or quality of a system, product, or user

Analyze and gain insights into data in real-time

Receive data and information in real time

Active monitoring of systems, applications, or networks

Notifications that are delivered to users as soon as an event occurs

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

View and track pertinent metrics to find patterns and gain insights from data

Set up connections to third-party platforms to improve business processes

Information to prevent, understand and identify cyber threats

Identifying, analyzing, and mitigating security issues and taking appropriate action to protect systems and data from potential harm

Features

4.6 (10)

4.6

Based on 10 reviews

## Pricing

Value for money

4.8 (8)

### Starting price

Contact vendor  
for pricing

Free trial  
not available

Value for money

4.8 (8)

4.8

Based on 8 reviews

## Support, customer service and training options

Customer Service

4.9 (9)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.9 (9)

4.9

Based on 9 reviews

## User reviews

Overall rating

4.7

Based on 10 reviews

Filter by rating

5(8)

4(1)

3(1)

2(0)

1(0)

Mentioned topic

Sorted by most recent

MP

Michael P.

Sr. Systems Analyst

Information Technology and Services

### "Company that listens partners"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

June 28, 2022

Pros

Continuously adds reports and features. Willing to work with partners to customize the need for the end customer. Willing to listen to partners to improve the product.

Cons

Discontinue of Syslog device monitoring (routers and switches). Sometimes slow response from SOC to receive the answer. Unable to monitor the devices where Threat Sensor is not visible (remote computers).

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AE

Alexander E.

IT Technician

Automotive

### "Eye-opening threat insights!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

June 17, 2022

Everybody at Vijilan has been very helpful throughout our setup and usage of the product.

Pros

This product opened our eyes to security events which we would have never caught without a SIEM like this parsing through our vast event logs for us.

Cons

Sometimes generating exceptions so common false-positives do not generate events can feel tedious. Not a serious issue though.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

TN

Troy N.

CEO

Information Technology and Services

### "24x7x365 SOC and SIEM"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

March 16, 2022

Solid PARTNER in our security team!

Pros

Reliable security software and SOC team to support! Excellent reporting features to demonstrate value.

Cons

No Cons, Vijilan is always improving features and adding value.

Alternatives considered

[AlienVault OSSIM](https://www.capterra.com/p/235595/AlienVault-OSSIM/)

[FortiSIEM](https://www.capterra.com/p/172959/FortiSIEM/)

Reasons for choosing Vijilan

The software product holds its own with the others. Vijilan offers a full SOC team to support and that is a key differentiator.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

March 17, 2022

Thank you, Troy. We truly appreciate your partnership! and we're glad you find immense value in our reporting features. You and your team have contributed much valuable feedback that has helped us improve our services and solutions. Best regards, Vijilan team

AU

Anonymous User

VPT

Information Technology and Services

### "Great Value - "

3.0

Overall Rating

3.0

3.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

6/10

January 27, 2022

The support team is fantastic and responsive when needed, point is that we never need them.

Pros

The software (collector), dashboard, and reports are what is expected. Great system for keeping track of alerts, responding, and closing. Very flexible on the collection of logs

Cons

One of two things, Vijilan is doing a fantastic job of reducing noise (that's the pro) or reducing too much noise (that's the con). This is interesting; the con could also be a pro. I always feel like I should do a fire drill from time to time (which is a good idea on any platform) to confirm everything is working.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

January 28, 2022

Thank you! We appreciate your feedback. We agree with you that having a noisy system and a lot of false positives can hinder investigations. I'm glad to hear that our team is doing a great job at reducing the false positives. Our incident response team enjoys working with you and your team. Vijilan team Ps. If you and your clients ever want to optimize their log management tools like Humio, drop us a line. Vijilan's team converts log management tools to have SIEM capabilities. https://www.vijilan.com/humio/ Vijilan team

BV

Ben V.

Project Manager

Information Technology and Services

### "Great SEIM/SOC solution for small to medium businesses"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

January 21, 2022

The experience has been great. They work closely with their partners, take their feedback seriously and continuously listen to suggestions. They fill a very important role and niche in the cyber security stack for SMB and MSP partners

Pros

We love that Vijilan offers a price effective SEIM/SOC solution for our managed service clients. It allows us to offer a solution to problems (compliance, regulation, general security log monitoring) that can be very expense for SMBs.

Cons

Requires a footprint in the environment, such as a virtual appliance. Can be annoying for cloud-only, or born in the cloud SMBs. Also requires onsite presence so we can't fully deploy behind the scenes

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

January 28, 2022

Thank you, Ben! We truly appreciate your partnership. You and your team have helped us tremendously to Improve our product. Our SOC and Support really enjoy the interactions. Based on your suggestions, we have developed cloud connectors to collect logs from cloud applications such as Office 365 and EDR like SentinelOne, Cylance, Symantec, Sophos and others. You don't need to install any additional collectors. It's all done through APIs. For smaller organizations that are still operating from the office behind firewalls, and don't have virtual environments, we are launching our SIEM IN A BOX. https://www.vijilan.com/siem-in-a-box/ It is still in developments but if you are interested, feel free to drop us a note and we keep few reserved for you. Best regards, Vijilan team

RM

Robert M.

Security Analyst

Computer & Network Security

### "Vijilan Security"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

0.0

0.0

Likelihood to Recommend

8/10

January 21, 2022

Pros

Very easy to use. Great tool for on the move.

Cons

Nothing to dislike about this product. Set up is easy and support is good.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

January 28, 2022

Hi Robert, All of us at vijilan wanted to say how much we enjoy working with you. Our SOC analysts feel that you are an extension of their team. We have more product integrations coming down the pipe. Helping your organization to expand the management of EDRs, beyond MDRs and provide a true mXDR. Our SOC and Support team would love to hear your feedbacks as always. By the way, we launched a new automated alerting product called ThreatAlert (SIEM AS A SERVICE) . I would love it if you could be one of our beta testers for this new offering. More information is available here: https://www.vijilan.com/threatalert/ Vijilan team

SC

Simon C.

vCIO

Information Technology and Services

### "Great affordable SIEM solution"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

January 21, 2022

Overall it has been great, they have a great development road map and it is very affordable for a SIEM/SOC

Pros

We love the SOC function that allows us more time to complete other IT initiative, knowing that there is a SOC team managing the alerts

Cons

I wish there was more reporting features that allowed us to pull logs at will, without having to request it, in a ticket

Alternatives considered

[Darktrace](https://www.capterra.com/p/168955/Darktrace/)

[Splunk Enterprise](https://www.capterra.com/p/94317/Splunk/)

Reasons for choosing Vijilan

The price was a big seller and the SOC function

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

January 28, 2022

Hi Simon, Our product team really enjoys working with you. You have contributed quite a bit to our product roadmap. We really enjoy working with you and your tream. By the way, we have over 100 reports that you can run or schedule to run anytime you want. They are available in the link below. More ways to gain insight into logs. https://partner.vijilan.com/report/catalog

II

Ian I.

Managed Service 1

Information Technology and Services

### "Informative alerts with help just around the corner"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

January 20, 2022

It's been a changing and ever-growing partnership. It's been great watching the product grow and improve over the years. Everyone I've interacted with is passionate about the software and want to ensure their customers are satisfied and understand everything they're getting and what's going on. The support and discussions we're able to have directly with the team is extremely valuable

Pros

I like the amount of detail in the tickets, so I know what the issue is/where I need to review with just a glance. It then goes into greater detail at the bottom in case I need more

Cons

Some of the alerts can be a bit noisy and don't always give the most detailed information

Alternatives considered

[ConnectWise SIEM](https://www.capterra.com/p/214454/Perch-Security/)

[Cyber Hawk](https://www.capterra.com/p/266213/Cyber-Hawk/)

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

January 28, 2022

Hi Ian, Our SOC team really enjoys working with you and your team. Your feedbacks have helped us improve our product significantly. We are lucky to have partners like you! Vijilan team

TH

Toby H.

Coordinator of Network Operations

Information Technology and Services

### "Great Partner!"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

January 12, 2022

Vijilan has been a great partner and really helped us increase information security with our clients. Primarly in education there is not a lot of money and information security is often the last priority so having a partner that allows us to provide a great service and a great price is invaluable.

Pros

Vijilan has been a great partner from the very start. They listen to our needs and truly help and want us to be successful.

Cons

They are always improving and have quickly addresses any issues we have ran across and added tons of features that were missing at the start of our partnership.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

January 17, 2022

Hi Toby, our team loves working with you and your team. We truly appreciate all your feedback and suggestions to improve our product. best, Vijilan team.

RP

Rob P.

CTO

Computer Networking

### "It's all about SIEM and SOC for MSPs"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

July 10, 2021

Great SOC and sales team.

Pros

I like the deployment and peace of mind for my techs. Vijilan does all the heavy lifting for running a 24/7 Security Operations and manage SIEM for my organization. I don't have to purchase SIEM or set up a SOC. simple and fair pricing.

Cons

I like to purchase longer retention than 7 years.

Switched from

[ConnectWise SIEM](https://www.capterra.com/p/214454/Perch-Security/)

Real security monitoring and true log management capability.

Alternatives considered

[RocketCyber](https://www.capterra.com/p/183562/RocketCyber-Security-Platform/)

[Arctic Wolf Managed Detection and Response](https://www.capterra.com/p/212855/Artic-Wolf-MDR/)

Reasons for choosing Vijilan

It's all American company. Provides fully managed SIEM so I don't have to purchase SIEM and manage it. They have a USA-based SOC and easily accessible. They have fair pricing and easy to deploy

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

January 28, 2022

Dear Rob, All of us at Vijilan want to thank you for being such an awesome partner. Tim, vCISO, and Charlie, CTO, from your organization worked very closely with our SOC, Support, and product team to build a product that fits the MSPs. Your experience as an MSP, Cyber security, and working with regulated industries, contributed significantly to our improved product. Our incident response team enjoys working with your team. The new pricing structure has allowed our partners to include it in their security stack. We are very happy that all their clients are now being monitored The new pricing structure that you helped us build is published here: https://www.vijilan.com/newpricing/

[View all Reviews](https://www.capterra.com/p/220234/Vijilan/reviews/)

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Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.

[Learn more](https://www.capterra.com/resources/proprietary-data-research/)

How Capterra verifies reviews

Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.

[Learn more](https://www.capterra.com/resources/how-we-verify-reviews/)

How Capterra ensures transparency

Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website.

[Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)