--- title: "Vijilan Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Vijilan Software - reviews, pricing plans, popular comparisons to other SIEM products and more." source_url: "https://www.capterra.com/p/220234/Vijilan/" page_type: "product" language: "en" --- # Vijilan Software Review 2026: Features, Integrations, Pros & Cons Last updated on September 16, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) Vijilan ## What is Vijilan? Vijilan is a security monitoring company that alerts IT organizations and Managed Services Providers (MSPs) when a potential security breach taking place in their organization or customers environment. Vijilan's continuous monitoring operates in Aventura, Florida and includes threat detection and response in near real-time. Vijilan delivers the technologies, processes, and people as a service primarily through Managed Service Providers (MSPs). SIEM-SOC-IRT as one product. ## What is Vijilan used for? [SIEM](https://www.capterra.com/siem-software/)[Cybersecurity](https://www.capterra.com/cybersecurity-software/)[XDR (Extended Detection & Response)](https://www.capterra.com/xdr-software/) Top alternative Featured Overall rating Based on 10 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Contact vendor for pricing Free trial not available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Vijilan?[Manage this product listing](https://www.g2.com/products/vijilan/claim_requests/new?auto=true) ## Vijilan Overview Updated September 2026 AI summary Vijilan delivers cloud-based SIEM, XDR, and cybersecurity tools designed for small businesses and technology service providers. It enables security teams and IT administrators to monitor activity, manage event logs, and receive real-time alerts and analytics. Notable features include API access and integrations, supporting incident response, threat intelligence, and enhanced oversight across managed environments. ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Vijilan 4.7 (10) VS. [4.5 (37)](https://www.capterra.com/p/209028/Jamf-Protect/reviews/) Starting Price Contact vendor Starting Price $5 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.8 (10) Ease Of Use 4.1 (15) Value For Money 4.8 (8) Value For Money 4.4 (14) Customer Service 4.9 (9) Customer Service 4.5 (15) ## Vijilan alternatives [Adlumin MDR](https://www.capterra.com/p/10034445/Adlumin-MDR/) [4.4 (15)](https://www.capterra.com/p/10034445/Adlumin-MDR/#reviews) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/10034445/Adlumin-MDR/) [SentinelOne](https://www.capterra.com/p/152564/Endpoint-Protection-Platform/) [4.8 (116)](https://www.capterra.com/p/152564/Endpoint-Protection-Platform/reviews/) Starting price $179.99 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/152564/Endpoint-Protection-Platform/) Highest Rated [Blumira](https://www.capterra.com/p/208225/Blumira/) [4.9 (14)](https://www.capterra.com/p/208225/Blumira/reviews/) Starting price $12.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/208225/Blumira/) [InsightIDR](https://www.capterra.com/p/172929/InsightIDR/) [4.3 (3)](https://www.capterra.com/p/172929/InsightIDR/#reviews) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/172929/InsightIDR/) ## FAQs about Vijilan Overview ### Which roles and teams benefit most from Vijilan? Vijilan is most used by IT administrators, security teams, and managed service providers that need continuous threat monitoring, alert triage, and incident response support. Technology leaders such as CTOs, vCIOs, and executives use it to strengthen security oversight, reduce risk exposure, and guide infrastructure and compliance decisions. Answer based on 10 reviews Overview ### What company size and specific industries is Vijilan built for? Vijilan is designed for managed service providers, IT companies, value added resellers, master agents, and telecom companies. The product is aimed at business-to-business technology and communications firms rather than general consumer users, making it a fit for organizations that sell, manage, or resell IT and telecom services. Features and Usability ### What are the key features of Vijilan? Vijilan includes API access, incident reporting, and monitoring as core features. It also offers activity dashboards, alerts and notifications, event logs, log management, real-time analytics, and reporting and statistics. Additional capabilities cover application security, data security, endpoint protection, threat intelligence, threat response, and third-party integrations. Integrations ### Which third-party tools and platforms does Vijilan integrate with? Vijilan integrates with 2 third-party tools: ConnectWise PSA and Freshservice. These integrations connect Vijilan security events and ticketing workflows to PSA and ITSM environments, letting teams route incidents into ConnectWise PSA boards or handle them in Freshservice alongside existing service tickets. Answer based on 3 reviews Getting Started and Support ### What training and onboarding options does Vijilan offer? Vijilan provides documentation and videos to help teams get started. Documentation offers written reference material for setup steps and product features, while videos support visual walkthroughs that users can review at their own pace. Getting Started and Support ### What customer support options does Vijilan offer? Vijilan offers email/help desk and phone support. No reviewer feedback is available here to describe response times, helpfulness, or common support frustrations, so the support experience cannot be characterized beyond the listed contact channels. ## Features AI summary Based on 125 SIEM reviews Capterra data shows that buyers of SIEM rank the following features as their top priorities: - **Alerts/Notifications** (**64%** of reviewers rated this feature as critical) - **Threat Intelligence** (**55%**) - **Event Logs** (**51%**) Vijilan supports all three features that reviewers rate highest: **Alerts/Notifications**, **Threat Intelligence**, and **Event Logs**. Together, these capabilities help businesses detect suspicious activity faster, review security events in context, and respond to threats with better visibility, allowing teams to monitor systems more effectively and reduce security risk. Activity Dashboard Dashboard to view the status of ongoing processes, identify current incidents and track past activities Alerts/Notifications Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges API Application programming interface that allows for integration with other systems/databases Application Security Identify and respond to security threats to developed applications Data Security Protect sensitive data for digital privacy Endpoint Protection Protect users working remotely and provide secure environments for personal devices to access company programs Vijilan 19 features ### All Features - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - Application Security: Identify and respond to security threats to developed applications - Data Security: Protect sensitive data for digital privacy - Endpoint Protection: Protect users working remotely and provide secure environments for personal devices to access company programs - Event Logs: A chronological record of actions or occurrences within a network, software, or process - Incident Reporting: Report and update incidents related to health or workplace injuries that occur on a job or en route to a job site - Log Management: Collects and aggregates data from various systems within the IT environment - Monitoring: Observe and track the demand, usage, progress or quality of a system, product, or user - Real-Time Analytics: Analyze and gain insights into data in real-time - Real-Time Data: Receive data and information in real time - Real-Time Monitoring: Active monitoring of systems, applications, or networks - Real-Time Notifications: Notifications that are delivered to users as soon as an event occurs - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Threat Intelligence: Information to prevent, understand and identify cyber threats - Threat Response: Identifying, analyzing, and mitigating security issues and taking appropriate action to protect systems and data from potential harm --- Features 4.6 (10) 4.6 Based on 10 reviews ## Pricing Value for money 4.8 (8) Value for money 4.8 (8) 4.8 Based on 8 reviews ## Support, customer service and training options Customer Service 4.9 (9) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.9 (9) 4.9 Based on 9 reviews ## User reviews Overall rating 4.7 Based on 10 reviews Filter by rating 5(8) 4(1) 3(1) 2(0) 1(0) Mentioned topic Sorted by most recent MP Michael P. Sr. Systems Analyst Information Technology and Services ### "Company that listens partners" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 June 28, 2022 Pros Continuously adds reports and features. Willing to work with partners to customize the need for the end customer. Willing to listen to partners to improve the product. Cons Discontinue of Syslog device monitoring (routers and switches). Sometimes slow response from SOC to receive the answer. Unable to monitor the devices where Threat Sensor is not visible (remote computers). Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. AE Alexander E. IT Technician Automotive ### "Eye-opening threat insights!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 17, 2022 Everybody at Vijilan has been very helpful throughout our setup and usage of the product. Pros This product opened our eyes to security events which we would have never caught without a SIEM like this parsing through our vast event logs for us. Cons Sometimes generating exceptions so common false-positives do not generate events can feel tedious. Not a serious issue though. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. TN Troy N. CEO Information Technology and Services ### "24x7x365 SOC and SIEM" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 16, 2022 Solid PARTNER in our security team! Pros Reliable security software and SOC team to support! Excellent reporting features to demonstrate value. Cons No Cons, Vijilan is always improving features and adding value. Alternatives considered [AlienVault OSSIM](https://www.capterra.com/p/235595/AlienVault-OSSIM/) [FortiSIEM](https://www.capterra.com/p/172959/FortiSIEM/) Reasons for choosing Vijilan The software product holds its own with the others. Vijilan offers a full SOC team to support and that is a key differentiator. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor March 17, 2022 Thank you, Troy. We truly appreciate your partnership! and we're glad you find immense value in our reporting features. You and your team have contributed much valuable feedback that has helped us improve our services and solutions. Best regards, Vijilan team AN Anonymous User VPT Information Technology and Services ### "Great Value - " 3.0 Overall Rating 3.0 3.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 6/10 January 27, 2022 The support team is fantastic and responsive when needed, point is that we never need them. Pros The software (collector), dashboard, and reports are what is expected. Great system for keeping track of alerts, responding, and closing. Very flexible on the collection of logs Cons One of two things, Vijilan is doing a fantastic job of reducing noise (that's the pro) or reducing too much noise (that's the con). This is interesting; the con could also be a pro. I always feel like I should do a fire drill from time to time (which is a good idea on any platform) to confirm everything is working. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor January 28, 2022 Thank you! We appreciate your feedback. We agree with you that having a noisy system and a lot of false positives can hinder investigations. I'm glad to hear that our team is doing a great job at reducing the false positives. Our incident response team enjoys working with you and your team. Vijilan team Ps. If you and your clients ever want to optimize their log management tools like Humio, drop us a line. Vijilan's team converts log management tools to have SIEM capabilities. https://www.vijilan.com/humio/ Vijilan team BV Ben V. Project Manager Information Technology and Services ### "Great SEIM/SOC solution for small to medium businesses" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 January 21, 2022 The experience has been great. They work closely with their partners, take their feedback seriously and continuously listen to suggestions. They fill a very important role and niche in the cyber security stack for SMB and MSP partners Pros We love that Vijilan offers a price effective SEIM/SOC solution for our managed service clients. It allows us to offer a solution to problems (compliance, regulation, general security log monitoring) that can be very expense for SMBs. Cons Requires a footprint in the environment, such as a virtual appliance. Can be annoying for cloud-only, or born in the cloud SMBs. Also requires onsite presence so we can't fully deploy behind the scenes Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor January 28, 2022 Thank you, Ben! We truly appreciate your partnership. You and your team have helped us tremendously to Improve our product. Our SOC and Support really enjoy the interactions. Based on your suggestions, we have developed cloud connectors to collect logs from cloud applications such as Office 365 and EDR like SentinelOne, Cylance, Symantec, Sophos and others. You don't need to install any additional collectors. It's all done through APIs. For smaller organizations that are still operating from the office behind firewalls, and don't have virtual environments, we are launching our SIEM IN A BOX. https://www.vijilan.com/siem-in-a-box/ It is still in developments but if you are interested, feel free to drop us a note and we keep few reserved for you. Best regards, Vijilan team RM Robert M. Security Analyst Computer & Network Security ### "Vijilan Security" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 8/10 January 21, 2022 Pros Very easy to use. Great tool for on the move. Cons Nothing to dislike about this product. Set up is easy and support is good. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor January 28, 2022 Hi Robert, All of us at vijilan wanted to say how much we enjoy working with you. Our SOC analysts feel that you are an extension of their team. We have more product integrations coming down the pipe. Helping your organization to expand the management of EDRs, beyond MDRs and provide a true mXDR. Our SOC and Support team would love to hear your feedbacks as always. By the way, we launched a new automated alerting product called ThreatAlert (SIEM AS A SERVICE) . I would love it if you could be one of our beta testers for this new offering. More information is available here: https://www.vijilan.com/threatalert/ Vijilan team SC Simon C. vCIO Information Technology and Services ### "Great affordable SIEM solution" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 January 21, 2022 Overall it has been great, they have a great development road map and it is very affordable for a SIEM/SOC Pros We love the SOC function that allows us more time to complete other IT initiative, knowing that there is a SOC team managing the alerts Cons I wish there was more reporting features that allowed us to pull logs at will, without having to request it, in a ticket Alternatives considered [Splunk Enterprise](https://www.capterra.com/p/94317/Splunk/) Reasons for choosing Vijilan The price was a big seller and the SOC function Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor January 28, 2022 Hi Simon, Our product team really enjoys working with you. You have contributed quite a bit to our product roadmap. We really enjoy working with you and your tream. By the way, we have over 100 reports that you can run or schedule to run anytime you want. They are available in the link below. More ways to gain insight into logs. https://partner.vijilan.com/report/catalog II Ian I. Managed Service 1 Information Technology and Services ### "Informative alerts with help just around the corner" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 January 20, 2022 It's been a changing and ever-growing partnership. It's been great watching the product grow and improve over the years. Everyone I've interacted with is passionate about the software and want to ensure their customers are satisfied and understand everything they're getting and what's going on. The support and discussions we're able to have directly with the team is extremely valuable Pros I like the amount of detail in the tickets, so I know what the issue is/where I need to review with just a glance. It then goes into greater detail at the bottom in case I need more Cons Some of the alerts can be a bit noisy and don't always give the most detailed information Alternatives considered [ConnectWise SIEM](https://www.capterra.com/p/214454/Perch-Security/) [Cyber Hawk](https://www.capterra.com/p/266213/Cyber-Hawk/) Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor January 28, 2022 Hi Ian, Our SOC team really enjoys working with you and your team. Your feedbacks have helped us improve our product significantly. We are lucky to have partners like you! Vijilan team TH Toby H. Coordinator of Network Operations Information Technology and Services ### "Great Partner!" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 January 12, 2022 Vijilan has been a great partner and really helped us increase information security with our clients. Primarly in education there is not a lot of money and information security is often the last priority so having a partner that allows us to provide a great service and a great price is invaluable. Pros Vijilan has been a great partner from the very start. They listen to our needs and truly help and want us to be successful. Cons They are always improving and have quickly addresses any issues we have ran across and added tons of features that were missing at the start of our partnership. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor January 17, 2022 Hi Toby, our team loves working with you and your team. We truly appreciate all your feedback and suggestions to improve our product. best, Vijilan team. RP Rob P. CTO Computer Networking ### "It's all about SIEM and SOC for MSPs" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 10, 2021 Great SOC and sales team. Pros I like the deployment and peace of mind for my techs. Vijilan does all the heavy lifting for running a 24/7 Security Operations and manage SIEM for my organization. I don't have to purchase SIEM or set up a SOC. simple and fair pricing. Cons I like to purchase longer retention than 7 years. Switched from [ConnectWise SIEM](https://www.capterra.com/p/214454/Perch-Security/) Real security monitoring and true log management capability. Alternatives considered [RocketCyber](https://www.capterra.com/p/183562/RocketCyber-Security-Platform/) [Arctic Wolf Managed Detection and Response](https://www.capterra.com/p/212855/Artic-Wolf-MDR/) Reasons for choosing Vijilan It's all American company. Provides fully managed SIEM so I don't have to purchase SIEM and manage it. They have a USA-based SOC and easily accessible. They have fair pricing and easy to deploy Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor January 28, 2022 Dear Rob, All of us at Vijilan want to thank you for being such an awesome partner. Tim, vCISO, and Charlie, CTO, from your organization worked very closely with our SOC, Support, and product team to build a product that fits the MSPs. Your experience as an MSP, Cyber security, and working with regulated industries, contributed significantly to our improved product. Our incident response team enjoys working with your team. The new pricing structure has allowed our partners to include it in their security stack. We are very happy that all their clients are now being monitored The new pricing structure that you helped us build is published here: https://www.vijilan.com/newpricing/ [View all Reviews](https://www.capterra.com/p/220234/Vijilan/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.