Who Uses This Software?

SmartDraw serves anyone who needs to make a diagram, from contractors and architects, to business executives and project managers. SmartDraw's tools will help any professional become more effective.


Average Ratings

55 Reviews

  • 4 / 5
    Overall

  • 4 / 5
    Ease of Use

  • 4 / 5
    Customer Service

Product Details

  • Starting Price
    $9.95/month/user
  • Pricing Details
    Multi-user and site license discounts available. Contact us for more info.
  • Free Trial
  • Deployment
    Cloud, SaaS, Web
    Installed - Windows
  • Training
    Documentation
    Webinars
    Live Online
  • Support
    24/7 (Live Rep)

Vendor Details

  • SmartDraw
  • www.smartdraw.com
  • Founded 1994
  • United States

About SmartDraw Landscape Design

SmartDraw makes planning your landscaping project easy. Thousands of ready-made templates, tools and symbols for landscape, garden, and patio plans are available including brick patterns, flowers, shrubs, grasses, sprinkler systems, groundcover and more. Design and print to any scale, including Metric. Import, modify and export Visio. Simple collaboration and sharing tools. SmartDraw also has 70 other types of diagrams, including schedules, projects, floor plans and more.


SmartDraw Landscape Design Features

  • Billing & Invoicing
  • Contract Management
  • Customer Database
  • Dispatch Management
  • Groundskeeping
  • Inventory Control
  • Irrigation Tracking
  • Job Management
  • Landscape Design
  • Mobile Access
  • Payroll Management
  • Plant Database
  • Quotes / Estimates
  • Routing
  • Scheduling & Appointments
  • Work Order Management

SmartDraw Landscape Design Reviews Recently Reviewed!


Capterra loader

SmartDraw a powerful tool for diagramming, drawing, layout and more.

Feb 07, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: SmartDraw is a very complete plication for all types of diagrams that you need, has great virtues with respect to Visio that can be considered the number one in the market or at least used, when you need to diagram a project from the basic algorithm to the more complex gantt diagrams , this tool is very useful, it makes you much easier in work (in my experience much easier to use than Visio) the connection between diagrams is simpler, since finishing a diagram makes it much easier to do the following, has a wide range of options and templates that help you in the creation process, contributing to the development of diagrams for systems that you are going to develop, a very useful tool for projects where you need to correctly capture what you want to develop, use it, try it for yourself.

Cons: Its main against is the price, the full version is very expensive although it allows you to enjoy the desktop version and its cost is very high, I think you should download it to compete more in the market.

The speed of the online version sometimes fluctuates negatively, it is a mistake that must be corrected.

Overall: It is perfect for drawing projects, has a wide range of templates that make it easier for you to work and all the types of diagrams you need (at least it is for my IT area), it has a desktop and online version that allows you to work in any place, it is very useful.

Unstable and Quirky - Danger - Lost Work Zone

Aug 21, 2018
1/5
Overall

2 / 5
Ease of Use

3 / 5
Features & Functionality

1 / 5
Customer Support

2 / 5
Value for Money
Likelihood to Recommend: 1.0/10 Not
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Pros: I has little to say for Pros: because it is just as easy to draw boxes without having this program. I learned every feature and applied all of the program's features. It is likely that you could get a beginning design to give to someone, as a simple floor plan, if that is what you need. But be sure to print it to preserve your work after each little change.

Cons: Customer service is practically nil and there is no "help" or troubleshooting. If you try to contact them for support, you have to wait and see if they will send you an email the next day - and they usually won't. If you get the email, it does not remotely address the trouble or offer to talk you through it if their "solution" or instruction is not on point. Really disappointing. There is no auto save unless you are working in the Cloud for this program. Further, it constantly just stops and closes itself - and dumps all of your work during that session, even if you have been saving! So, then the hours of work are permanently lost - no kidding, EVEN if you pushed save. If you use it, you must remember to save, save, save - after each little line or inclusion and then print. Then close the program before its instability causes it to just close itself as to the design you are working on. If you don't close it down, you will lose all of your work. Then - get this - when you reopen a file after it has decided to shut down, it says that there is a recovered work file and asks if you want to open it and recover it. If you say "yes" the program shuts down again, over and over and over. It is so unstable that it can't hold up to the tasks it claims to be performing with its features, such as layers, measurements, inserting photos, etc.

Overall: The only benefit I have received is when I quickly print what I am working on, so that this horribly unstable and unpredictable program will not just lose it and delete even saved work from its memory. When you want to make certain measurements, you will never be able to do so, because it only allows "anchored" points to be measured - not the item or space you wish to measure. It is impossible to scale down their furniture selections/templates because they have it set to scale down the width, when all you want to change is the length. It has been a disappointing waste of time and money.

Great platform for simple submittal drawings.

Jan 10, 2018
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Where this software really shines for our business is its ease of use for submittal drawings when bidding and creating contracts for jobs. It allows us to empower our salesmen to create their own submittals without the expense or training needed for some of the more "professional" suites. This means for smaller projects we do not need to tie up our senior estimators, leaving their time free and better spent with CAD. What this means is that for job cost, we are able to use lower wage employees to perform simpler tasks and not eat into the margins of a job from utilizing higher paid engineers.

Cons: It can be a bit finicky in trying to get it to do exactly what you want it to do. Its ease of use sometimes means that you are fighting those very elements that make it easy to make it do what you want it to do. Snap to grids and the like, while toggle-able, provide an annoyance when they should "just work".

Overall: If you are trying to do small professional projects, or simply create a blueprint of you home, SmartDraw's ease of use and robust set of options make it the smart choice over competitors.

I love doing flow charts, timelines, mind maps, decision trees and other visual presentations.

Jun 07, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: With SmartDraw, I can create visual documents in an easy way, in addition to streamline the work, smartDraw has templates that come with a library of shapes and symbols, which I can use with just drag them to the worksheet. I can add textures and photos to further improve the document.

Cons: -Consume abundant resources, and its installation is so slow that it becomes tedious waiting until fully charged.

First time I used to submit a drawing for my business and it took me no time to complete my drawing.

Jul 25, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Easy to navigate and ease of use. It took me a few clicks and I was able to find all kinds of things I needed to work on my projects. One of the requirements for my business was to submit a blueprint and I was told I need an Architect for that but I was also told that if I can draw and provide details in my drawings, it will be accepted so I purchased SmartDraw although I have no knowledge how to use it. It was easy...really.

Cons: It didn't have some of the drawings I needed so I have to improvise. This took me a little time come up with the desired drawing of object I needed; but it still worked.

Overall: It saved me a lot of money by not hiring an architect to draw the set up of my restaurant which was one of the first steps to get an approval.

Capterra loader

Great for new users to computer aided designs.

Jun 28, 2018
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: I tried Smartdraw for the first time in 2016 and I was impressed by the ease of use ; I understood the major workings around this program in a matter of days.I have used Smart draw for Gantt style charting , simple drawings ,including floor drawings when I moved to my new home a while back.

Smartdraw provides users with a variety of modules ,making it a program which can be leveraged by different professionals in different career fields.

Cons: Smartdraw doesn't allow for remote collaboration like what I have come to expect from months of recently embracing Lucidchart. I have also found out that when creating Gantt charts with this program , I am limited in the number of coloumns I am allowed to use.

I use SmartDraw to prepare visual documents in management area

Feb 16, 2018
4/5
Overall

3 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: SmartDraw has tons of images to support visual documentation. It's great way to share knowledge with others using this solution. I use SmartDraw to create: process maps, easy mindmaps, data flows and creative mix of ideas. Sometimes there is good opportunity to export document as image file and put to MS Excel and add contextual values to present bigger picture of business in easy to understand way (complex but easy to see relations).

Cons: I'd like to see more options in mindmapping area, to be able to manage task information in advanced way.

Overall: communication support and good way to share knowledge with others

It is the special program for the realization of flow diagrams, with a large number of cliparts

Mar 30, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money

Pros: SmartDraw comes with many types of templates that include flow charts, bar graphs and charts. If you do not find a template that you like, you can create a customized template that suits your project, Photos, and images. Add photos and images to the document with the import to lump sum, copy and paste the commands. You can also import images and photos from your digital camera, and then manipulate them inside SmartDraw until you have the effect you want.

Each template comes with a library of shapes and symbols, to use these shapes and symbols, simply drag them to your worksheet and place them where you want. You can add textures and photos to further improve the document.

It works well with programs such as Microsoft Office, Visio, Microsoft Project, SharePoint, and PowerPoint. And so you can export the mind map to any of these programs to be able to share.

You can export the file with just one click of your mouse. The following graphics formats available to you: JPEG, PNG, BMP, TIFF, and GIF. Export the file to the web or send it anywhere in the world

Cons: It consumes abundant resources if your machine is slow it can become tedious to work, besides its installation is slow

Capterra loader

Create simple and complex workflows and diagrams

Jun 13, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: The interphase is awesome, and you have no limits using this software you can a simple diagram showing a workflow or you can do a complex net design for established a network in an office building, you can even design plans of houses or do 3D models for engineering processes.

Cons: It is really expensive, if your are going to buy it be sure of spend that amount of monet in one software, the best option is use the online version.

SmartDraw makes it easier than any other app to quickly create professional-quality diagrams.

Apr 23, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

3 / 5
Customer Support

5 / 5
Value for Money

Pros: Helpful Smart Panel feature. Good integration options. It is very Easy to use. It has a desktop and online version that allows you to work in any place, it is very useful. Smart Draw is a very complete application for all types of diagrams that you need.

Cons: Weak collaboration features. It is very expensive you asked me. The speed of the online version sometimes fluctuates negatively.

Smart draw is very user friendly, i am able to show others how to do the basics really easily.

Jan 18, 2018
4/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money

Pros: Ease of manipulation of floor plans, handy clip arts. User friendly, can move groups of objects together. 3D modeling is something we rarely use, but it was easy to learn to do.

Cons: I don't care for the cloud based option and it seems like this is what it is migrating to. I prefer to save copies to my hard drive. I was unable to open previous files unless I upgraded software as well. That isn't right.

Love the mind mapping feature!

Dec 29, 2011
4/5
Overall

Comments: I've been using SmartDraw for about two months as a tool to help manage my projects. What I love about SmartDraw is the Mind Mapping feature, which allows me to create tasks in a visually friendly way that mimics brainstorming. It's been very helpful to me when starting out a project. I also really like the way we can add owners to each task in the same view. And the best part is, the information will get transferred to a Gantt chart or a timeline with the click of a button. Once you've filled in the details, you can push the information to a powerpoint slide to share with key stakeholders, again, with just a click of a button. There are many more features within SmartDraw that I am intrigued about but haven't had the opportunity to explore yet. I plan on playing with SmartDraw more once my current projects slow down.

Pros: Well organized and very easy to move data to other Microsoft Office applications (including Microsoft Project) or Adobe .pdf. There are also some great graphics and geographic maps in the library for use with presentations, flyers, floorplans, etc.

Cons: In the Gantt chart, there is a limited number of columns that can be used.

Capterra loader

So Glad I Discovered Smart Draw!

Jun 24, 2018
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: My absolute favorite thing about SmartDraw is the simple drag and drop to build out anything from mind maps to flowcharts and more. An especially good investment for anyone needing to make their ideas clear and points understood in a powerful way.

Cons: The design of the dashboard could be better. It is a bit boring for all that it does. The layout would be better if I had the whole screen and the options to drag and drop were at the top.

Overall: The ability to create powerful, moving charts and mind maps.

Capterra loader

A perfect software for diagramming electrical circuits

Dec 09, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Without thinking I am able to say that it is one of the best softwares to diagram projects, especially I will talk about the area where I use it with respect to electric circuits, and with the truth is that you can diagram very complex algorithms without much work besides that the connection between diagrams is much simpler, as long as they are well done. It also has a large library of templates and options that make it easier to develop the diagram we want to do. It is very good in my opinion and the excellent results for the presentation of new projects.

Cons: The only thing I can really complain about is the price, I think it's a little expensive, and the customer service that is usually slow in my opinion, on the occasions when I have gone to them they have given me a rather slow response.

Overall: My experience despite not having much time using this software could be said to have been good, has fulfilled what I needed and the truth is that diagramming in this software is much simpler than others, where it becomes a job up hill.

Capterra loader

Tool for Draw Diagrams !

Sep 27, 2018
4/5
Overall

3 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: *Templates for diagrams.

*Simple to use.

*Can use for small to large projects.

*Multiple type export facility.

*Easier than Visio.

Cons: *Not features as Visio.

*Bit expensive price for a tool.

*Not able to multi-users collaboration.

Overall: Powerful flowchart maker!

Not a Replacement for Visio/Project

Jun 27, 2017
3/5
Overall

3 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 5.0/10 Not
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Pros: This product ships with a lot of prebuilt content, templates that can let you create quick and easy diagrams, visuals, etc for presentations.

Cons: We bought this thinking it might be a lower cost replacement for Visio and that we'd be able to use the Project Planning template for our PM needs. Neither turned out to be true. This tool will give you a good variety of templates, but if you want to move something manually... forget it. Don't like how the basic flowchart looks or need to make room for a 3rd branch? You'll go back to Visio after a month. Project plans look create, but when you need to update 1 date good luck. ugh. This had a lot of potential but it just isn't flexible enough for real use cases in our experience.

Overall: Not many, we tried hard to use it for our intended purposes for 6-12 months. Then we gave up. Now we use it infrequently when we need to create a simple visual. The mind mapping tool is ok - but free tools online are just as good if not better.

Professional 2D Floor Plans at affordable price

Jan 10, 2018
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: 2D Floor feature . I used to implement software monitoring solution at customer site. Very often I have been asked to insert as background of the network map the floor plan of the building to easily determine the physical location of the network devices.

Cons: At time I used it there was not SmartDraw Cloud now available. This is perfect for small/individual business.

Overall: Imported 2D flow into network management system.

A smart way to draw diagrams

Feb 14, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money

Pros: I used SmartDraw a lot for school assignments, and it really came in handy. I like that it has lots of built in contents and templates and that it is easy to use. You can use SmartDraw to make flowcharts, network diagrams, organizational charts, software design plans, and so much more. One even can share diagrams with others using just a link.

Cons: I like SmartDraw. A minor con if I must say one, is that moving and manipulating bubbles can be quite challenging at times. Or, maybe it's my computer.

Perfect for my flow chart and flowchart designs

Apr 28, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money

Pros: Easy to use.

It has a great variety of modes of modeling adapting to any type of objective that we want to define or design.

Concept maps can be made.

You can create all kinds of graphics that you can then use in your presentations by exporting to PowerPoint.

It has 70 types of visualizations / diagrams, and examples and templates for almost all.

Cons: It can be tested without limit for a while, and then its use requires an individual license, although the cost is relatively low.

Capterra loader

Quickly update drawings, org charts and floor plans to keep your team moving!

Jun 06, 2018
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: I've used this for years to plan out the cubicle layout of our office, the details and features make it very easy to visualize and help people determine the best fits. Once you get the general structure it's really easy to keep things up to date.

Cons: A little bit of learning curve and the huge variety of detailed images available is a little hard to navigate.

Overall: Very easy interface to work with, and that helped me quickly set out the office layout for our 100 person team and modify as people's requirements changed through the process.

Capterra loader

The perfect software for edit and modify with vector tools

Jun 07, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: This is the best software if you want and need to edit segment of a picture or image, because is pretty easy to use, the tools are very friendly and you can even work a pixel level with the maximum zoom and the results are awesome.

Cons: It is a very heavy software and demands many resources of your computer you need a very high speed ram memory and a good video card to get the most of this software.

Can easily create organizational charts

Jun 08, 2017
4/5
Overall

3 / 5
Ease of Use

3 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: I love that I can set up an organizational chart fairly easily and make it as large as I'd like to.

Cons: Wish there were more printing options for a large chart. Though it's fairly user friendly, it also has some challenges. I wish it was a little easier.

Overall: Create Organizational charts, for the most part, with ease.

A wonderful software to generate a Process Flow Diagram and others things

Apr 11, 2018
4/5
Overall

3 / 5
Ease of Use

4 / 5
Features & Functionality

3 / 5
Customer Support

2 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Very well to make Process Flow Diagram which is very important in any industry to manage process and design data.

Cons: Sometimes dows not work very well. You cannot open files between different version, in others words if you make any work at x-version after you cannot open the same file in another version which is a bad aspect because must be compatible between version.

Overall: great software

Used the free trial to test operational issues on a restaurant design

Feb 08, 2018
4/5
Overall

4 / 5
Ease of Use

3 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: Like the options of adding doors, windows, and extra walls and not just a square box to work with. My floor plan highlighted some operational challenges which we possibly would not have identified if we had not really laid the furnishings and equipment out to scale. It resulted in us changing the architect and planning a whole new design to incorporate the services and image we envisage.

Cons: A bit fiddly in getting the scaling right but once that was sorted, it was easy to finish the plan and adjust as needed.

Overall: Helped us really iron out potential design errors

SmartDraw helped us to remap our warehouse getting a product out much quicker

Mar 10, 2018
4/5
Overall

3 / 5
Ease of Use

5 / 5
Features & Functionality

3 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: We used SmartDraw to reorganize our warehouse. It was quick to drop in wall dimensions, racking, conveyor belts and obstructions like support beams. Everything is pre-rendered and you input the dimensions of your equipment to customize it. It also allows for colors to be added to help in identifying different racking styles or belt types.

Cons: We use the web-version and for the size of our warehouse it can slow the system down and make it difficult for making a quick adjustment to be made. Something simple like moving a row of racking can take several minutes instead of seconds. I used the trial PC version and did not have these issues, so it appears to be a web-only issue.

Capterra loader

SmartDraw is a software with potential and it's amazing the plenty of things you can make with this

Jun 20, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: -The customer support is very efficient

-Is user-friendly

-It has a lot of functionalities

-You can learn how to use it quickly

Cons: -In comparison with others software, this has several disadvantages, especially in terms of

esthetic and number of items

Overall: I take a very good experience with this software, design electric diagrams was very easy with it.

When I want to work with flowcharts and creating graphics, this is the best app!!

May 11, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money

Pros: It is an unbeatable visual processor that uses complex algorithms to generate various types of graphics.

This allows you to create flowcharts, other diagrams, calendars, flowcharts, family trees, architectural plans, maps and other types of graphics to make presentations.

It has many templates needed to create items quickly.

It also provides export options to other productivity applications including Adobe Reader, Microsoft Word, Microsoft PowerPoint and Microsoft Excel.

Cons: Having a computer with enough processing capacity and memory so that it does not become slow to work in this application because it requires a lot of resources.

This simple tool allows to design powerful diagrams of any nature.

Apr 15, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: It offers a user-friendly interface which contains a categorization of diagrams that can be made from this tool.

It is as easy as selecting the type of diagram and beginning to build it by embedding the elements or forms that make it up.

Cons: Try to install it and it was very slow download and installation, which I think may also be caused by the quality of Internet service and the potential of the computer you are using.

Capterra loader

It gives us the ease of choosing when creating powerful and flexible diagrams that have so many tool

Apr 30, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: We help to create diagrams and the color of the sea, the technicians and the professional results. And so you can create immediate maps.

Cons: You can prove the fault for seven days, from then on its use requires an individual license. there are things to improve

Strong tool for creating charts graphs and diagrams

Oct 19, 2017
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Strong diagramming tool available as a windows downloadable program or as a cloud based service- really useful smart panel feature and good selection of templates and presets.

Cons: Could have benefited from exporting in Visio format and not as competitively priced as some other options

Capterra loader

Great alternative to Visio

Sep 21, 2018
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

3 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: Streamlined usability

Intuitive tool makes producing various diagrams and flowcharts much more

Efficient

Cons: Importing tools are limited often requiring creation of docs from scratch

Overall: Quickly created working flow charts and diagrams for presentations

Capterra loader

A great alternative to MS Visio and other "flowchart apps"

Oct 10, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: I have used this product with several customers migrating from the old ISO9000:2008 to the process approach in the new ISO9000:2015.

Cons: Awkward use of cloud storage versus desktop storage. File folders are not obvious in the new version.

SmartDraw Review

Nov 05, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality
Likelihood to Recommend: 6.0/10 Not
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Pros: My company asked me to try the software as an alternative to Viso. It's simple to use and easy to export files. It has a lot functionality. I like the ability to create everything from mindmaps to flowcharts. You can customize the color and input dimensions if needed as well.

Cons: It does seem to slow down my laptop when I'm using it. I don't know if this is the software itself or if this is a result of older technology but it does consume a lot of resources.

Overall: Overall, it does everything you need it to do and it is easy to use.

Good alternative to Visio

Feb 19, 2018
3/5
Overall

3 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money

Pros: This is the best alternative to Visio I tried. Very easy to pickup and get started with. Very 'light' and fast to work with.

Cons: Wasn't good enough to get me to drop Visio, which to me is still slightly better. I found the licensing hard to manage with multiple users in my office.

Good cheaper alternative to Microsoft Visio

May 06, 2018
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Very affordable compared to Visio and if needed you can even export into Visio which is cool. You can create complex flowchart across most Operating Systems either from the desktop application or through the web browser. Very user friendly to not much holding new users from getting started quickly.

Cons: Finicky when trying to be very precise where you want even with snap-to grids can be a problem. Also can be a resource hog on both the desktop and browser version.

Overall: Quickly create professional quality diagrams.

Solid flowchart tool

Jun 26, 2018
4/5
Overall

4 / 5
Ease of Use

3 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money

Pros: SmartDraw is a solid flowchart tool with several templates to work with. One of my favorite features is that you can import Visio files, which is pretty handy for us. The user interface is clean and it is easy to use.

Cons: Once you put objects down, it's not quite as easy to manipulate it as I'd want, but ultimately it gets the job done.

Incredible tool that allows you to easily create a variety of flow diagram designs.

Apr 04, 2018
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: Easy to use, it has a great variety of modes and modeling adapting to any type of objective that we want to define or design.

Concept maps can be made.

You can create all kinds of graphics that you can then use in your presentations by exporting to PowerPoint.

It has 70 types of visualizations / diagrams, examples and templates

Cons: It consumes abundant resources, its installation is very slow and it is very complex so you need to know it to be able to use.

Way overpriced

Sep 29, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

3 / 5
Customer Support

1 / 5
Value for Money

Pros: Great software easy to use. Has both online and desktop available.

Cons: Price ends up being far more expensive than visio with very little reason to chose it over the industry standard. If you only need a solution for one month its great. long term this is far more expensive than visio.

Overall: nice product, super high price.

Diagrams and Flowcharts made easy

Jul 13, 2018
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: SmartDraw gives us the ability to create custom workflow charts for various processes in our business. It is easy to use without being a graphics disign person. I like that it design library has an adequate amount of shapes and symbols for our processes.

Cons: I have problems making changes or additions to charts at times when I started with free trial. Had to buy individual license before i was able to finish learning to use.

Excellent software with easy to use templates to realize my projects.

Aug 21, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

3 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: It is a much easier to use design software than others, has excellent templates with shapes and symbols to make flowcharts, bar charts and graphs, and allows you to make custom templates, is excellent software for making plans without the need for an architect.

Cons: The software is a bit heavy and installation is slow. I think it's very expensive.

Overall: I have easily used this software, I have created plans and diagrams for my work without problems.

Exactly what I was looking for

Oct 18, 2016
4/5
Overall

3 / 5
Ease of Use

3 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money

Comments: As an HR professional, I wanted a tool to create organizational charts that made good looking charts and was easy to use. It has a small learning curve, but after that I was able to create org charts easily. I then started using it for flow charts which is just as easy.

Simple way to get everything down.

May 29, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: A little overwhelming at first, but super easy to navigate after the first go-around. Essentially super quick and easy to use.

Cons: Certain charts have limited possibilities, which is highlighted in the mind-mapping function. Methods of information storage could be organized a little better.

This program is simple and versatile.

Aug 01, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Many different graphic options. From flow charts to office layouts, this is powerful software. It is very easy to use.

Cons: So far, I have not found anything about this software that I do not like. I do hope that additional features are added at some point to keep it fresh.

Creating Org Charts

Jun 26, 2018
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Value for Money

Pros: It's very user friendly and has a lot of useful existing templates. The drag and drop is easy to navigate. With more practice I see this only getting easier.

Cons: Nothing yet but we are just getting started with it! There isn't much I can say negatively at this time.

Perfect tool for great diagrams

Dec 08, 2016
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money

Comments: Smartdraw is an amazing and easy to use tool to build professional diagrams and workflow schematics. I have used Visio and Smartdraw but find Smartdraw easier to use.

Decently easy to use

Apr 01, 2018
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: This is a better way to create flowcharts than slowly trucking through a PowerPoint or Word document, and the end product is much more put together

Cons: It is more difficult to navigate, but once you get the hang of it it's kind of fun to start designing

A great tool to draw almost anything

Oct 11, 2016
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Value for Money

Comments: Simple to use, powerful, lot of shapes, clip arts and stencils. Supports various kinds of drawings. The investition pays back quickly.

Very clean and easy but not sure it justifies the cost

Jun 28, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

2 / 5
Value for Money
Likelihood to Recommend: 6.0/10 Not
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Pros: no skills require, very clean and easy to use / build. Completely intuitive user experience for all

Cons: I thin the licence fee is slightly steep compared for other types of online editor tools and so think this makes it difficult to justify

Overall: The mapping image quality is excellent

Capterra loader

Don't get this product

Oct 01, 2018
1/5
Overall

2 / 5
Ease of Use

3 / 5
Features & Functionality

1 / 5
Value for Money

Pros: Specific to my needs, it allowed easy creation of an ER diagram.

Cons: Software is incredibly rigid and buggy. I saved my diagram and tried to open it again and the service would crash. I have also heard that if you download it as a desktop application, it cannot be uninstalled afterwards. This is a serious issue that needs to be fixed.

Sad to say this is the worst CAD Package I have ever experienced.

Jul 21, 2018
1/5
Overall

2 / 5
Ease of Use

2 / 5
Features & Functionality

1 / 5
Customer Support

1 / 5
Value for Money

Pros: Never found any.

Cons: I have been an IT professional since 1987 and have worked on quite a few CAD Applications in that time. After several hours struggling with the poor interface the application crashed losing all the work. By today's standards this software is 35 years out of date.

Overall: None

Hard to work, poor customer service.

May 25, 2016
1/5
Overall

1 / 5
Ease of Use

1 / 5
Customer Support

Comments: Couldn't make it do what it said, and customer service could not explain or help. Just wanted a simple deck plan and it would not do it.

SmartDraw is a great tool to help you create drawing of almost anything.

May 07, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money

Pros: The ease of use, there is a lot of different ways this one program can help you out. I'm not the most artistic person, but with SmartDraw it allows me to create charts and drawings that look very professional.

Cons: Can be slow to install and resource hungry if you are trying to use this on an older machine it might frustrate you.

miserably complicated program for design

Sep 25, 2017
1/5
Overall

1 / 5
Ease of Use

1 / 5
Features & Functionality

1 / 5
Customer Support

1 / 5
Value for Money

Cons: A program that is incredibly complicated to understand. They attempt to simplify the architecture process but it is miserably complicated and lacks an intuitive interface,

Great Design Application

Dec 03, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality
Likelihood to Recommend: 10.0/10 Not
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Pros: This software has so many awesome templates that helped me desing what I wanted to do with my yard. It made layout a snap and was a pleasure to work with.

Cons: It ran a little slow on my tablet but it worked beatifully on my desktop.

Great product for quick sketches

Mar 05, 2018
4/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality
Likelihood to Recommend: 10.0/10 Not
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Pros: It's an easy product to make quick sketches and 3d models with. I use it if I need to draw something up quick to show a client.