# Service Hub CRM Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Service Hub CRM Software - reviews, pricing plans, popular comparisons to other CRM products and more.

Source: https://www.capterra.com/p/220246/ServiceHubCRM

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# 

 Service Hub CRM Software Review 2026: Features, Reviews, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)

Service Hub CRM

## What is Service Hub CRM?

We offer more capabilities at a more affordable value. No set up fees & quick turn around with seamless migration.Easily monitor work orders & claims from open to close. Order and track parts on the fly. Schedule deliveries & service calls with our Dispatch Management system. Easily create, assign, map & optimize routes to minimize costs, manage time and communicate efficiently to accelerate your overall customer satisfaction.

## What is Service Hub CRM used for?

[Claims Processing](https://www.capterra.com/claims-processing-software/)[Delivery Management](https://www.capterra.com/delivery-management-software/)[Transportation Dispatch](https://www.capterra.com/transportation-dispatch-software/)

Overall rating

Based on 0 user reviews

Reviews sentiment

Positive

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Neutral

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Negative

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Contact vendor  
for pricing

Free trial  
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Do you work for Service Hub CRM?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.servicehubcrm.com&name=Service Hub CRM)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Service Hub CRM

0.0

VS.

[4.1 (76)](https://www.capterra.com/p/218952/Tookan/reviews/)

Starting Price

Contact vendor

Starting Price

$129

Per Feature, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

0.0 (0)

Ease Of Use

4.2 (34)

Value For Money

0.0 (0)

Value For Money

4.1 (29)

Customer Service

0.0 (0)

Customer Service

4.0 (32)

## Service Hub CRM alternatives

[4.4 (327)](https://www.capterra.com/p/157262/QuickBase/reviews/)

Starting price

$35.00

Per User, Per Month

[4.5 (1,687)](https://www.capterra.com/p/138669/Motive/reviews/)

Starting price

Contact vendor for pricing

Highest Rated

[4.7 (55)](https://www.capterra.com/p/202055/eLogii/reviews/)

Starting price

$575.00

Per User, Per Month

[DispatchTrack](https://www.capterra.com/p/134319/DispatchTrack/)

[4.5 (34)](https://www.capterra.com/p/134319/DispatchTrack/reviews/)

Starting price

$75.00

Per User, Per Month

[Learn More](https://www.capterra.com/p/134319/DispatchTrack/)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Accounting Integration

Integrate with a third-party accounting system

Activity Dashboard

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Activity Tracking

Track and document all activities across devices, networks, and other systems

Alerts/Escalation

System alerts about the need to escalate an issue or request

Alerts/Notifications

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

API

Application programming interface that allows for integration with other systems/databases

Service Hub CRM 103 features

Integrate with a third-party accounting system

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Track and document all activities across devices, networks, and other systems

System alerts about the need to escalate an issue or request

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Application programming interface that allows for integration with other systems/databases

Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws

Automatically create schedules based on business needs or employee availability and qualifications

Manage customer orders that cannot be filled immediately due to out-of-stock items

Create, manage, and send invoices or bills to customers

Track and manage schedules and meetings via an integrated calendar

Work on a set of tasks related to a particular charge, patient, legal issue or any other complex entity or process

Allows users to record and manage cash payments upon delivery of goods

Manage insurance and claims adjuster agents

Process of tracking new and submitted claims and the status of submitted claims

Private online space that lets businesses securely share documents and provide information access to clients

Manage and track all internal and external communication conducted via calls, email, text, or chat

Track and manage adherence to policies for any service, product, process, or supplier

Centralized database of stakeholders and their contact information such as names, address, phone number etc.

Manage, organize, and store contact information

Track, store, and access client contracts or licenses

Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system

A collection of customer information such as contact details, demographics, previous interactions, etc.

Store and organize information about customers and previous interactions

A website or login for customers to access information

Add customized logos and colors to align with company branding

Customize data fields to support various needs and use cases

Customize contracts and forms to collect specific information

Alter the layout and content of reports

Import and export data to and from software applications

Track item deliveries through dispatch notifications, status and location tracking, and ETA updates

Manage sending personnel and resources to a site as needed

Store, manage, and track all electronic documents in a centralized location

Store and organize documents in a centralized system

Assemble applications and processes by dragging over and arranging pre-built components

Generate estimated arrival times for drivers to keep back office or customers informed

Track all personnel who operate company vehicles

Has a built-in eCommerce system or integrates with third-party systems to manage online sale of products

Transfer of data from one computer system to another

A paperless claim form that is electronically shared

Digitally sign online documents

Manage, store and organize emails within the system or via third-party apps

Track employee schedules, availability, and performance across projects and tasks

Store and access documents, forms, and photos in one centralized place

Intended to be used by courier services

Intended to be used by freight brokers and logistics companies

Serves restaurants

Store, manage and track all forms in a centralized location

Monitor fuel consumption and optimize fuel usage

Virtual perimeter for a real-world geographic area

Visualize locations on a map

Determines the location of a device using GPS or an IP address

System to support the positioning, navigation, and timing (PNT) measurements of an object or individual

Information, data and reports that are being tracked over time

Track interaction history by documenting conversations for contacts

Captures invoice data and maintains comprehensive records for auditing and reporting purposes

Track driver locations on a map in real time

Identify the physical location of an individual, asset, device, etc.

Schedule predetermined or ad hoc maintenance services and labor requests

Log miles driven for tax deduction or reimbursement purposes

Access software remotely via mobile devices

Notifications via mobile devices

Capture signatures via mobile devices

Observe and track the demand, usage, progress or quality of a system, product, or user

Manage inventory, communication, marketing, orders & more across warehouses, stores and online channels

Manage and support multiple locations

Track/log the amount of time employees worked per job using a timer

Entering, storing, and transmitting electronic and/or online orders, tests and other services for all types of industries

Manage the process of receiving, preparing, and delivering orders for goods/products

Manage and track customer orders for goods, investments, or any other purchases

Track orders throughout the fulfillment process

Swipe a credit card or manually process payments while with the customer in the field

Accept, record, and reconcile financial transactions

A set of indicators that tracks the performance of networks, applications, systems, teams, etc.

Create, manage, and track policies and procedures within an organization

Reporting on how each user, task or process has advanced since its initiation

Capture photos, signatures, customer IDs, GPS coordinates or other information to act as proof of delivery

Create, send, and track purchase orders and their statuses

Integrates with QuickBooks

Analyze and gain insights into data in real-time

Receive data and information in real time

Active monitoring of systems, applications, or networks

Notifications that are delivered to users as soon as an event occurs

Receive system updates as soon as any changes are made

Timed notification for any upcoming task, deadline, appointment, or activity

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

View and track pertinent metrics to find patterns and gain insights from data

Track and facilitate returns of products sold

Track past routes to better plan and optimize repeat trips

Finding the most optimal routes for drivers based on various factors and constraints

Plan daily routes to optimize employee scheduling and provide directions

Plan availability and assign specific time slots for tasks and resources

Track work performed and resources used for past customers, sites, or assets

Manage and track orders being shipped to customers

Send messages via SMS

Gauge satisfaction and receive information for improvement and success

Create, manage and track all task activities and progression

Track and manage the scheduling of tasks

Organize customer data and accounts by user or geography

Set up connections to third-party platforms to improve business processes

Organize and track the physical movement of goods from one location to another

Creating, assign, and track jobs and/or tasks for work orders

Create, design and manage workflows for repetitive tasks

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## Pricing

### Starting price

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## Support, customer service and training options

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

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