---
title: "OnTheClock Software Pricing, Alternatives & More 2026 | Capterra"
description: "With the help of Capterra, learn about OnTheClock Software - reviews, pricing plans, popular comparisons to other Time Clock products and more."
source_url: "https://www.capterra.com/p/130009/OnTheClock-com/"
page_type: "product"
language: "en"
---

# 

 OnTheClock Software Review 2026: Features, Integrations, Pros & Cons

Last updated on August 20, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Users](#users)[Pros and Cons](#pros-cons)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

OnTheClock

## What is OnTheClock?

OnTheClock is a comprehensive employee time clock, scheduling, and payroll solution specifically designed for small and medium-sized businesses. It enhances timecard accuracy and ensures compliance with time tracking, payroll, and tax laws. Launched in 2004, this user-friendly platform simplifies employee time tracking, allowing businesses to save time and improve payroll efficiency. By collecting time data in real-time, OnTheClock enables managers to monitor employee productivity and attendance seamlessly. OnTheClock caters to a diverse range of industries that require accurate time tracking for payroll and employee management. It is particularly beneficial for businesses with hourly employees and offers features that streamline payroll processes while reducing the likelihood of errors. With its robust time clock capabilities, OnTheClock helps businesses maintain compliance with labor laws while providing employees with a reliable way to track their hours worked.

## What is OnTheClock used for?

[Time Clock](https://www.capterra.com/time-clock-software/)[Time Tracking](https://www.capterra.com/time-tracking-software/)[Payroll](https://www.capterra.com/payroll-software/)

Recognitions

Shortlist

Best ease of use

Top alternative

Featured

Overall rating

Based on 792 user reviews

Reviews sentiment

Positive

95%

Neutral

3%

Negative

1%

Pros & cons

Effortless time tracking experience

Intuitive and accessible design

Punch management challenges

Limited customization options

Contact vendor  
for pricing

Free trial  
available

Free version not included

Capterra Shortlist charts the highest-rated and most popular products...

-   Attendance Tracking / 2026
-   Employee Scheduling / 2026
-   Time Clock / 2026
-   Time Tracking / 2026

Our "Best of" badge program showcases products with the highest ratings...

-   Payroll / 2025
-   Time Clock / 2025

Our "Best of" badge program showcases products with the highest ratings...

Do you work for OnTheClock?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.ontheclock.com&name=OnTheClock)

Rating Breakdown

4.7

+−

Features4.6

Value for Money4.8

Ease of Use4.7

Customer Service4.7

Rating Breakdown

4.7

Features4.6

Value for Money4.8

Ease of Use4.7

Customer Service4.7

## OnTheClock Reviewers Verdict

Updated August 2026

AI summary

-   OnTheClock is a fit for small businesses and managers seeking simple, affordable employee time tracking and scheduling.
-   Positive feedback centers around its ease of use, straightforward interface, and dependable mobile access for tracking hours anywhere.
-   It delivers daily value by making attendance, payroll prep, and PTO management more efficient and less error-prone.
-   Buyers should weigh a few practical considerations: some users mention punch in/out confusion, limited customization, and basic reporting options.
-   It works best for small teams prioritizing quick setup and core time tracking, but may not meet needs for advanced analytics or complex scheduling.

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### OnTheClock

4.7 (792)

VS.

[4.6 (5,308)](https://www.capterra.com/p/153140/Connecteam/reviews/)

Starting Price

Contact vendor

Starting Price

$29

Flat Rate, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.7 (792)

Ease Of Use

4.7 (5,308)

Value For Money

4.8 (721)

Value For Money

4.5 (5,066)

Customer Service

4.7 (688)

Customer Service

4.6 (5,080)

## OnTheClock alternatives

Highest Rated

[4.9 (4,861)](https://www.capterra.com/p/172127/Rippling/reviews/)

Starting price

$8.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

98%

of reviewers

rated it above 4 stars

[4.8 (1,124)](https://www.capterra.com/p/134003/Buddy-Punch/reviews/)

Starting price

$4.99

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

97%

of reviewers

rated it above 4 stars

[4.6 (3,549)](https://www.capterra.com/p/110968/BambooHR/reviews/)

Starting price

$10.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

95%

of reviewers

rated it above 4 stars

[Clockify](https://www.capterra.com/p/169607/Clockify/)

[4.8 (9,259)](https://www.capterra.com/p/169607/Clockify/reviews/)

Starting price

$4.99

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

98%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/169607/Clockify/)

[View all alternatives](https://www.capterra.com/p/130009/OnTheClock-com/alternatives/)

## FAQs about OnTheClock

Overview

### What problems does OnTheClock solve?

OnTheClock solves manual timesheet errors, scattered PTO tracking, and poor visibility into employee hours across locations, remote work, and field jobs. It gives managers, payroll admins, small business owners, and mobile crews accurate clock-ins, GPS-backed attendance, job-level time records, and faster payroll preparation without constant follow-up or paperwork.

Answer based on 437 reviews

Overview

### Which roles and teams benefit most from OnTheClock?

OnTheClock is most used by business owners, office managers, and operations leaders who need simple employee time tracking, scheduling, and attendance oversight. Finance and administrative teams use it to support payroll, bookkeeping, and reporting, while practice managers, reception staff, and executives rely on it for day-to-day workforce visibility and accountability.

Answer based on 759 reviews

Overview

### What company size and industries is OnTheClock built for?

OnTheClock is built primarily for small businesses, which make up 97% of reviewers, with the strongest industry presence in Hospital & Health Care, Construction, and Insurance at 8% each. It is designed for businesses of all sizes, but reviewer use is concentrated among small organizations rather than midsize firms or enterprises.

Answer based on 771 reviews

Features and Usability

### What are the key features of OnTheClock?

OnTheClock includes core time tracking tools like clock in/out, employee time tracking, timesheet management, and payroll integration. Differentiating features include GPS location tracking and geofencing for punch verification, plus PTO accrual, time-off requests, scheduling, manager approvals, and mobile access for remote or multi-location teams.

Answer based on 339 reviews

Integrations

### Which third-party tools and platforms does OnTheClock integrate with?

OnTheClock integrates with 10 third-party tools, with reviewer-confirmed connections to QuickBooks Online, Gusto, and Zoho Inventory. Its payroll-focused catalog also includes ADP Workforce Now, ADP Resource, Paychex Flex, Paylocity, QuickBooks Enterprise, Sage Payroll, and Square Payroll.

Answer based on 36 reviews

Getting Started and Support

### How easy is it to onboard and train a team on OnTheClock?

OnTheClock is quick to onboard for most employees, who usually learn clock-ins, PTO, and approvals with little or no training. It offers live online sessions, webinars, videos, and documentation for managers and admins, who may need more time with timesheets, reports, dashboards, and configuration settings.

Answer based on 22 reviews

Getting Started and Support

### What customer support options does OnTheClock offer, and how do users rate the experience?

OnTheClock offers email/help desk, FAQ/forum, knowledge base, phone support, and chat. Users generally describe support as fast, friendly, and easy to reach, often mentioning real people answering calls and quick chat help. Some report occasional slower replies, uneven agent knowledge, or isolated unprofessional interactions.

Answer based on 164 reviews

Security

### How does OnTheClock handle data security and access control?

OnTheClock uses role-based permissions, security lockdown settings, email verification, password setup and reset tools, audit trails for timecard changes, and location or IP-based punch monitoring with manager alerts for unverified access. Some users report login friction, account lockouts, and privacy concerns around GPS tracking on personal devices.

Answer based on 21 reviews

## Who uses OnTheClock?

Based on Capterra reviews from the past year

Talk to a software expert

to get a free software list  
tailored to your business needs

## Pros and Cons

Effortless time tracking experience

95% positive reviews out of 190

Most reviewers describe ease of use as a major benefit, highlighting quick setup, minimal training, and intuitive navigation.

Sheldon M.

Fabricator, 51 - 200 employees.

"I also really like that the app keeps it simple from having to go out of the way in the shop in the morning/afternoons"

Punch management challenges

47% negative reviews out of 51

Some users report punch in/out can be confusing, slow, and difficult to correct if mistakes occur.

Intuitive and accessible design

93% positive reviews out of 55

Most users report the user interface is straightforward, easy to understand, and requires little instruction to operate.

Limited customization options

50% negative reviews out of 46

Some reviewers describe settings and customization as confusing, outdated, and lacking advanced personalization or seamless updates.

Jose M.

Call Agent, 11 - 50 employees.

"Sometimes the interface does not update properly and after you check out or in, it does not change the legend on the status."

Affordable for small companies

90% positive reviews out of 31

Most reviewers indicate small business suitability, emphasizing low cost, flexibility, and essential features for smaller teams.

## Features

AI summary

Based on 11,786 Time Clock reviews

Capterra data shows that buyers of time clock software rank the following features as their top priorities:

-   **Clock In/Out** (**66%** of reviewers rated this feature as critical)
-   **Employee Time Tracking** (**60%**)
-   **Timesheet Management** (**53%**)

OnTheClock supports all three features that reviewers rate most highly: **Clock In/Out**, **Employee Time Tracking**, and **Timesheet Management**. Together, these capabilities help businesses record work hours accurately, keep employee time data organized, and manage payroll-related records more efficiently, allowing teams to reduce manual errors and maintain clearer oversight of attendance and labor time.

Clock In/Out

4.7 (151)

98.01% of 151 reviewers that rated this feature as important or highly important

With this capability, you can quickly and accurately record work hours from anywhere. Reviewers appreciate its simplicity, reliability, and clear interface, noting it helps prevent time fraud and ensures accurate payroll. Some users mention occasional missed punches but find it mostly dependable.

Employee Time Tracking

4.7 (63)

98.41% of 63 reviewers that rated this feature as important or highly important

Track and measure time worked for employees

Timesheet Management

4.6 (167)

92.81% of 167 reviewers that rated this feature as important or highly important

OnTheClock offers practical timesheet management that streamlines payroll and compliance. Reviewers indicate it is easy to view, adjust, and download timesheets, with clear reporting and PTO tracking. Users value its straightforward approach and reliability for both employees and administrators.

Mobile Access

4.7 (185)

88.11% of 185 reviewers that rated this feature as important or highly important

It gives you the flexibility to clock in and out using your phone, making it ideal for remote or field workers. Users think mobile access is convenient, reliable, and easy to use, especially with GPS location settings. A few mention rare access issues, but most find it dependable.

Payroll Management

4.5 (126)

79.37% of 126 reviewers that rated this feature as important or highly important

Manage employee salary processes, data, taxes, and records administration efficiently

Reporting/Analytics

4.4 (87)

68.97% of 87 reviewers that rated this feature as important or highly important

View and track pertinent metrics to find patterns and gain insights from data

OnTheClock 89 features

Generate, file and review 1099 tax forms for IRS (Internal Revenue Service)

Define levels of authorization for access to specific files or systems

Integrate with a third-party accounting system

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Track and document all activities across devices, networks, and other systems

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Application programming interface that allows for integration with other systems/databases

Manage the process of evaluating documents or requests submitted for approval

Manage attendance for classes, shifts, meetings, or events

Track the attendance of specific individuals or groups

Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws

A record of all activities within the system, including user access, changes made, etc.

Automatic update of information / software

Automatically create schedules based on business needs or employee availability and qualifications

Automate recording of time to reduce human error

Monitor and analyze the availability of resources to help plan and streamline the service delivery to clients

Track billable hours and/or non-billable expenses for work performed

Create, manage, and send invoices or bills to customers

Facial or other physical recognition to confirm identity

Manage and track employee breaks

Track actual spending to ensure it's in line with the planned budget

Track and manage schedules and meetings via an integrated calendar

With this capability, you can quickly and accurately record work hours from anywhere. Reviewers appreciate its simplicity, reliability, and clear interface, noting it helps prevent time fraud and ensures accurate payroll. Some users mention occasional missed punches but find it mostly dependable.

Manages compensation such as salary, bonus, and benefits processes, aligning with policies

Track and manage adherence to policies for any service, product, process, or supplier

Alter the layout and content of reports

Import and export data to and from software applications

Digitally deposit correct payroll amounts into individual employee's bank accounts

Store, manage, and track all electronic documents in a centralized location

Assemble applications and processes by dragging over and arranging pre-built components

Electronic storage of staff/employee contact information and job status in a centralized repository

Track employee schedules, availability, and performance across projects and tasks

Process of familiarizing new employees with the company, their position, and responsibilities

Online portal where employees can access and track their own information

Centralized storage for employee data, records, and performance metrics

Assign working shifts or tasks to employees based on their availability

Track and measure time worked for employees

Track employee time off under the family and medical leave act (FMLA)

Virtual perimeter for a real-world geographic area

Automates core HR functions such as talent management, employee evaluation and learning management

Calculate labor costs associated with employing a workforce, including wages, salaries, benefits

Report on the allocation and distribution of labor costs across projects

Manage the attendance, schedule, and payroll of the labor workforce

Manage and track employee attendance

Identify the physical location of an individual, asset, device, etc.

Communicate using messages within the system

It gives you the flexibility to clock in and out using your phone, making it ideal for remote or field workers. Users think mobile access is convenient, reliable, and easy to use, especially with GPS location settings. A few mention rare access issues, but most find it dependable.

Notifications via mobile devices

Manage and support multiple locations

Different tiers of pricing and billing for different employees and situations

Track employee and task times without internet connection

Track/log the amount of time employees worked per job using a timer

Track employee and task times using internet connection

Manage and record overtime hours for hourly employees

Facilitates integration with multiple third-party payroll systems

Manage employee salary processes, data, taxes, and records administration efficiently

Delegate payroll processing to third party vendors

View and track payroll metrics including tax liabilities, pay rates, working hours, deductions and more

Statistical data that helps identify improvement areas, delays or interruptions, and output of an employee

Measure time to completion or hours worked for projects

Clock in and out online or with a card

Receive data and information in real time

Notifications that are delivered to users as soon as an event occurs

Active reporting of data and metrics

Receive system updates as soon as any changes are made

Timed notification for any upcoming task, deadline, appointment, or activity

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

View and track pertinent metrics to find patterns and gain insights from data

Assign available resources to various projects and tasks

Set & manage permission levels based on user roles and restrict access to only authorized individuals

Assign and distribute work schedules to individual employees or teams within an organization

Online portal through which end users can access the system, manage tasks, or obtain information

Facilitate the scheduling and coordination of employee shifts

Schedule shifts via online calendars and available employees

Managing and trading shift details between employees

Track and manage sick leave time

Create, manage and track all task activities and progression

Calculate tax and make deductions on gross income from sources like wages, investments or self-employment

Track tax-related transactions, tax remittance and tax reporting for various groups of employees and contractors

Set up connections to third-party platforms to improve business processes

Track and manage employee's work hours to improve payroll accuracy

Log and record hours worked and costs spent to assist in billing and invoicing

Measure and track time including hours worked and paid time off (PTO)

OnTheClock offers practical timesheet management that streamlines payroll and compliance. Reviewers indicate it is easy to view, adjust, and download timesheets, with clear reporting and PTO tracking. Users value its straightforward approach and reliability for both employees and administrators.

Track and interpret metrics on the usage of company resources

Request, track, and manage time off requests and vacation time

Automatically create and distribute W-2/1099 tax forms to employees.

Automatically subtract garnishments from wages

Create, design and manage workflows for repetitive tasks

Get Advice

We can help you find the software with the features you need.

Features

4.6 (785)

4.6

Based on 785 reviews

## Pricing

Value for money

4.8 (721)

Free Trial

OnTheClock

$5 base fee + $4 per employee

It includes:

-   GPS Tracking
-   Mobile and Online
-   Paid Time-off
-   Payroll and Project Reporting
-   Tools for Business

Value for money

4.8 (721)

4.8

Based on 721 reviews

## Integrations

[

QuickBooks Enterprise](https://www.capterra.com/p/174984/QuickBooks-Enterprise/)[

ADP Workforce Now](https://www.capterra.com/p/155895/WorkforceNow/)[

Gusto](https://www.capterra.com/p/131882/Gusto/)[

Paylocity](https://www.capterra.com/p/86714/WebPay/)[

Paychex Flex](https://www.capterra.com/p/119841/Paychex-Flex/)[

QuickBooks Online Advanced](https://www.capterra.com/p/189398/QuickBooks-Online/)[

Square Payroll](https://www.capterra.com/p/170266/Square-Payroll/)[

Sage Payroll](https://www.capterra.com/p/215768/Sage-Business-Cloud-Payroll/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.7 (688)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.7 (688)

4.7

Based on 688 reviews

## User reviews

Overall rating

4.7

Based on 792 reviews

Filter by rating

5(591)

4(165)

3(26)

2(7)

1(3)

Mentioned topic

Sorted by most recent

CR

cheyenne R.

MA

Medical Practice

### "on the clock review."

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

August 22, 2026

great, no complaints. like i mentioned above its straight fwd and user friendly. app or website accessible.

Pros

its user friendly and straight forward. easy to access and keeps log of my pay periods and prior pay periods.

Cons

i really dont have any complaints about the app/website, coming from someone thats used many different payroll systems

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

Response from Vendor

August 24, 2026

Cheyenne, thank you so much for taking the time to share this! It's great to hear that the app has made tracking your pay periods simple and straightforward, especially coming from someone who has experience with other payroll systems. We work hard to keep things accessible and easy to navigate, so feedback like yours means a lot to the whole team.

DD

Donasja D.

Registered Behavioral Technician

Health, Wellness and Fitness

### "Good App, but Missed Punches Could Be Easier to Correct"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

August 21, 2026

Overall, my experience was good. It is a useful and easy-to-navigate app, but the location restrictions and process for correcting missed punches could be more flexible. I have also used Paylocity as an RBT and appreciate being able to correct or submit missed punches more easily. With a few improvements, OnTheClock could be much more convenient for employees who work across multiple locations.

Pros

The app is straightforward and easy to use for basic clocking in and out. The interface is simple and generally works well for tracking work hours.

Cons

I did not like being unable to clock out when outside of the designated location. As an RBT, workdays can involve moving between clients and locations, so it can be easy to forget to clock out during a busy transition. I wish there were an easier way to submit or correct missed punches directly in the app rather than requiring additional communication for a simple mistake.

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

Response from Vendor

August 24, 2026

Thank you for the thoughtful feedback, Donasjá! We're glad the app has been easy to navigate for tracking your hours. We completely understand how location restrictions and the missed-punch process can create extra friction, especially in a role like yours, where you're moving between clients and locations throughout the day. We'd love to pass your suggestions along to our team. If you ever want to share more details, please feel free to reach out to us at support@ontheclock.com.

Camden W.

Laborer

Construction

### "It’s a baller app"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

3.0

3.0

Likelihood to Recommend

8/10

August 20, 2026

Pros

It’s very easy to use, the sign in and set up process was super easy two and it’s very accurate. I would give it a 5 but I don’t want to let them plateau.

Cons

I honestly don’t dislike anything about it. It works well, it’s easy to use and it makes sense. I work construction so that means a lot.

Switched from

[ADP Workforce Now](https://www.capterra.com/p/155895/WorkforceNow/)

I moved to a different company with different rules

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

RB

Rayan B.

CNC

Civil Engineering

### "On the clock review "

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

3/10

August 14, 2026

Overall, OnTheClock is a convenient and easy-to-use time tracking system. It makes managing employee hours and timesheets simple, with only occasional glitches.

Pros

Pros Easy to use and straightforward to navigate. The interface is simple, and managing time and timesheets is convenient.

Cons

Cons There are occasional glitches and minor technical issues that can slow things down or make the system less responsive.

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

Response from Vendor

August 17, 2026

Rayan, thank you so much for taking the time to share your experience! We're really glad to hear that navigating the platform and managing timesheets has felt straightforward for you and your team. We also appreciate the honest feedback about the occasional glitches — that's something we take seriously, and our team is always working to improve stability and performance. If you ever run into a specific issue, please don't hesitate to reach out to us directly so we can help get it sorted quickly.

AB

Aram B.

Paralegal

Law Practice

### "My review for the clock in."

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

August 10, 2026

Great no complaints besides display. I fully support this app. It gives great value and makes things easy.

Pros

The simplicity. Makes clocking in quick and easy. The sample portion where it tells you if you're in or out is amazing.

Cons

The display look a little dull. The white and orange is a great color scheme, I just feel like it needs just a bit more.

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

Response from Vendor

August 12, 2026

Aram, thank you so much for the kind words and for taking the time to share your experience! We're really glad the simplicity and status display are making a difference for you. Your feedback about the interface feeling a little plain is genuinely helpful, and it's something we'll keep in mind as we continue to improve the product. We're happy to have your support!

LM

Lucas M.

Canvaaser

Utilities

### "Simple, Convenient, and Easy to Use"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

2.0

2.0

Likelihood to Recommend

2/10

August 9, 2026

Overall, I thought On the Clock was a useful and straightforward tool for keeping track of my work hours. It was easy to use, helped me stay organized, and made managing my time more convenient.

Pros

What I liked most about On the Clock was how easy it was to keep track of my hours and stay organized. It made clocking in and out and reviewing my time simple and convenient.

Cons

What I liked least about On the Clock was that some features could be a little confusing at first, and occasionally it took a few extra steps to find the information I was looking for.

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

Response from Vendor

August 12, 2026

Lucas, thank you so much for taking the time to share your experience! We're really glad OnTheClock helped you stay organized and made clocking in and out feel simple and convenient. That said, we hear you on the navigation hiccups, and we're always working to make things easier to find. If you ever run into confusion, our support team is happy to help point you in the right direction!

CD

Cara D.

collector

Accounting

### "no complaints"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

2.0

2.0

Likelihood to Recommend

5/10

August 6, 2026

no complaints

Pros

Overall, I have no major complaints about the experience. The system generally performs well and meets my expectations for day-to-day use. However, there are occasional moments when it lags or responds more slowly than expected, which can be slightly frustrating, especially when trying to complete tasks efficiently. These delays do not happen all the time, but they are noticeable enough to mention. Despite this minor issue, the platform remains reliable and useful for my needs. With some improvements to speed and responsiveness, the overall experience could be even better and more consistent for users.

Cons

sometimes laggy

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

Response from Vendor

August 12, 2026

Cara, thank you so much for taking the time to share such a thoughtful and detailed review! We're really glad to hear the platform has been reliable and meeting your day-to-day needs. We do take the occasional lag seriously, and your feedback helps us prioritize performance improvements to make the experience even smoother. We appreciate you sticking with us and hope to keep earning that five-star rating!

SG

Stephen G.

General Manager

Consumer Services

### "Time Reviews"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

4.0

4.0

Likelihood to Recommend

9/10

August 5, 2026

Has been overall good. Easy to add and remove employees, easy to track employees time off requests as well as their balances they have left.

Pros

Great value, easy to use and our employees find the time sheets easy to use as well. HR has given it a thumbs up

Cons

Would like to see the ability to break out more levels of Manager's and who has to authorize their time or requested time off.

Switched from

[ADP Workforce Now](https://www.capterra.com/p/155895/WorkforceNow/)

Cost effectiveness and better customer support when needed

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

August 10, 2026

Stephen, thank you so much for the kind words and for taking the time to share your experience! It's great to hear that your employees and HR team have found OnTheClock easy to use, and that managing time off requests and balances has been a smooth process. Your feedback about expanding manager authorization levels is really valuable, and I'll make sure it gets passed along to our product team. We appreciate having you as a customer and look forward to continuing to improve the platform for you and your team!

JW

Jernae W.

Learning Coach and Coordinator

Primary/Secondary Education

### "The Ease of OnTheClock"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

August 2, 2026

Amazing it was so easy and calm. I never had to use an app to clock in so I’m glad this was the first app I got to use!

Pros

How easy it was to use and how I was able to add punches and fix if I missed lunch. It really made clocking in and calculating hours a breeze

Cons

The location thing made me feel kinda of odd especially since I’d work from home some days. I also didn’t like that it didn’t have an option for you to get a reminder if you clocked out for your lunch. If that became an option that’d be so helpful.

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

Response from Vendor

August 4, 2026

Jernae, thank you so much for sharing this! We love hearing that adding and adjusting punches made your experience stress-free, especially as someone who was brand new to time tracking apps. Your feedback about the location feature and a lunch clock-out reminder is genuinely helpful, and we will make sure it gets passed along to our team. We are so glad OnTheClock made a great first impression!

RA

Rasheed A.

Security officer

Security and Investigations

### "Very convenient to use!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

August 2, 2026

My overall experience is pretty standard. I don’t have a very powerful impact from the app but it is very helpful.

Pros

Easy to use. Easy to navigate on the app. Everything is clear and understanding. No confusion. Timesheets.

Cons

I like least is employee management. Other than that I don’t really have any other cons. Everything else was great.

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

Response from Vendor

August 3, 2026

Rasheed, thank you so much for taking the time to share your experience! We're really glad to hear that navigating the app feels clear and straightforward, especially when it comes to timesheets. We also appreciate your honest feedback on employee management, and we'd love to learn more about what could make that experience better for you. Feel free to reach out to our support team anytime, as we're always looking for ways to improve!

[View all Reviews](https://www.capterra.com/p/130009/OnTheClock-com/reviews/)

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