# Page 5 | DocuWare Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 5 - Is DocuWare the right Enterprise Content Management solution for you? Explore 114 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/220466/DocuWare/reviews --- DocuWare 4.6 (114) [View alternatives](https://www.capterra.com/p/220466/DocuWare/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated June 3rd, 2026 # Page 5 - Reviews of DocuWare ## Showing most helpful reviews Showing 101-114 of 114 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use DC Diane C. Operations & Marketing Manager Law Practice Used the software for: 1-2 years ### "Amazing, organized and completely simple. Even the transition from our old system was flawless. " May 22, 2017 5.0 Pros Customized and user friendly. So easy to teach new users, so many shortcuts and completely organized. I love it! Review Source DS Donald S. VP CFO COO Banking Used the software for: 6-12 months ### "Easy to implement and use. We were up and running in a very reasonable time frame. " September 7, 2017 5.0 Improved efficiency and better document management. Pros The system is user friendly and easy to learn. It has helped improve our efficiency in handling the accounts payable function by eliminating the need to move paper documents. It has also replaced paper document storage with imaged files which are much easier to work with both from a storage aspect as well as a research aspect. Cons At this point we have not had any issues with the system performance or capabilities. It is providing what we need for this function. Review Source TD Trish D. Faciliies Manager Used the software for: Less than 6 months ### "Docuware act as a 'holding place' for invoices...I am still evaluating how I feel about it." February 6, 2018 4.0 I was not immediately on board when the company began using Docuware... it felt redundant as if you were handling the invoice more than once. I am currently a user and becoming more and more used to the many tools and drop down boxes offered. It does do a lot, that much I will say. Pros Docuware allows you to store all invoices. This applies for all users within our department, so assisting with invoice processing and coding while someone who may be out of the office can be easily accomplished...there is no need to exchange passwords etc. Also, searching for an invoice you may not be sure you received or not is simple. Review Source Response from DocuWare March 22, 2018 We appreciate your feedback. DocuWare is feature-rich so it can adapt to any organization¿s processes. As part of the system design, we establish a streamlined workflow that minimizes the amount of time people spend on routine tasks. If you have suggestions for process improvements as you become more familiar with DocuWare, let your DocuWare Administrator know. LF Lance F. IT Manager Utilities Used the software for: 1-2 years ### "Nice way to keep documents safe" May 22, 2017 4.0 Safe way to store important documents and keep them organized and archived. Pros Easy to use, runs in a browser, great searching capabilities. Cons Takes a bit to get used to the cabinet approach vs the windows explorer style of folders organization. Review Source DH Denise H. Administration Used the software for: 1-2 years ### "Good. " May 22, 2017 4.0 Pros Functionality is great - makes searching for documents easy and easily and. Cloud based makes accessibility easier Cons Uploading documents and sorting are time consuming and difficult to get it done easily and effectively. Review Source RM Renee M. President & CPA Used the software for: ### "Going strong for almost a decade!" January 15, 2016 5.0 We implemented DocuWare back in July of 2007 and never looked back. I cannot say enough about how much efficiency this software has brought to my firm. My staff loves using it and raves about how easy it is to understand after an hour or two of training. We can respond to client inquiries within seconds based on DocuWare's excellent search criteria and speedy database. We couldn't be happier with our implementation and day to day use of this software! Review Source RG Richard G. IT Systems Analyst Used the software for: ### "Easy to use document management software" February 5, 2016 4.0 One of our original purposes in implementing DocuWare was to make our move to a new building easier and move toward a paperless office. That was accomplished, but the real benefit we've seen is DocuWare's flexibility which allows each of our departments to use the software in very different ways expanding charitable income and helping us reach out goals. Review Source AJB Aleksander J. B. Head of IT Airlines/Aviation Used the software for: ### "null" September 28, 2017 5.0 Review Source JT Joe T. Chief Administrator Used the software for: ### "Tons of bang for the buck!!" April 19, 2016 5.0 Docuware is a reasonably priced document management system that can be tailored to small or large organizations. Ease of learning and use made it easy for even veteran employees to become invested in the product. We couldn't be more pleased. Review Source TB Teresa B. Financial Services Specialist Used the software for: ### "A user friendly application with plenty of flexibility and capability." February 18, 2016 4.0 We use this software all day long in document imaging. We are a high volume user. Being able to sort and relocate columns of information to personal preferences is a huge improvement over previous versions. We are currently using version 6.6. Review Source DR David R. CIO Used the software for: ### "Seriously Great Document Management Software" May 12, 2015 5.0 Really impressed by DocuWare. Year on year the software has improved and now represents simply amazing value for money. We looked at many systems closely but DocuWare proved to offer the best functionality vs cost. Review Source KG Kristen G. Used the software for: ### "DocuWare so is easy to use" February 11, 2016 5.0 I use DocuWare every day; it's easy to use and saves me a ton of time since the info I need is at my fingertips and not on paper. As a Supervisor, any time saved means I can work on bigger projects. Review Source JW James W. President & CEO Used the software for: ### "Great Document Management Software " March 30, 2016 5.0 Quick and easy to store customer documents and perform quick search of customer data when we need it on demand. Also great to take a picture and scan in a document from the field. Review Source RG Ruben G. Real Estate Real Estate Used the software for: I used a free trial ### "Works for what i need" May 18, 2024 4.0 Pros Its a basic digital signature software that does what it needs to Cons It takes a bit to get used to the program Review Source Similar Products Featured ## Related categories [Document Management](https://www.capterra.com/document-management-software/)[Enterprise Content Management](https://www.capterra.com/enterprise-content-management-software/)[Forms Automation](https://www.capterra.com/forms-automation-software/) ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.