# RightSignature Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is RightSignature the right Digital Signature solution for you? Explore 150 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/220507/RightSignature/reviews --- RightSignature 4.5 (150) [View alternatives](https://www.capterra.com/p/220507/RightSignature/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of RightSignature Ease of use 4.3 Customer Service 3.9 ## Pros and Cons in Reviews Aman Preet S Developer Automotive, 10,001+ employeesUsed the software for: 6-12 months. “Most important pro part of RightSignature is its cross platform functionality i.e. it can capture the digital signature for all the devices even for mobile and other cross platform device.“ December 20, 2022 MT Mona T Office managerLaw Practice, 11 - 50 employeesUsed the software for: Less than 6 months. “It’s expensive and I’m dissatisfied with the communication level from customer service.“ August 31, 2022 MT Micheal T Marketing DirectorHospital & Health Care, 1,001 - 5,000 employeesUsed the software for: 1-2 years. “I like the reliable features of RightSignature, which makes it a great tool for document management.“ April 1, 2024 MT Mona T Office managerLaw Practice, 11 - 50 employeesUsed the software for: Less than 6 months. “The navigation flag causes more inconvenience than help.“ August 31, 2022 Kavindu Githsara K System SpecialistE-Learning, 11 - 50 employeesUsed the software for: More than 2 years. “Additionally, Citrix RightSignature offers customizable branding, which can be a helpful feature for businesses looking to maintain a professional image.“ February 19, 2023 John J OwnerAccounting, 2 - 10 employeesUsed the software for: More than 2 years. “Poor Customer service if in the UK from our experience.“ August 30, 2022 Kavindu Githsara K System SpecialistE-Learning, 11 - 50 employeesUsed the software for: More than 2 years. “It also works seamlessly on desktops, laptops, tablets, and smartphones, so users can sign documents from anywhere.“ February 19, 2023 Kavindu Githsara K System SpecialistE-Learning, 11 - 50 employeesUsed the software for: More than 2 years. “One of the cons of Citrix RightSignature is its cost.“ February 19, 2023 ## Showing most helpful reviews Showing 1-25 of 150 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Kavindu Githsara K. System Specialist E-Learning Used the software for: 2+ years ### "Seal the Deal Faster with Citrix RightSignature" February 19, 2023 5.0 Overall, Citrix RightSignature is a solid choice for businesses looking for a reliable and easy-to-use document signing software. Its ease of use and customizable branding make it a great option for many organizations. However, the cost and limitations of the software should also be considered before making a final decision. Pros As a user of Citrix RightSignature, I have found the software to be a useful tool for document signing and management. It has several features that make it a great choice for businesses looking for a streamlined and efficient signing process. The pros of Citrix RightSignature include its ease of use and compatibility with a wide range of devices. The software is intuitive and user-friendly, making it easy for anyone to use. It also works seamlessly on desktops, laptops, tablets, and smartphones, so users can sign documents from anywhere. Additionally, Citrix RightSignature offers customizable branding, which can be a helpful feature for businesses looking to maintain a professional image. Cons One of the cons of Citrix RightSignature is its cost. The pricing plans are higher compared to other similar software options in the market. The number of documents that can be signed also varies depending on the pricing plan, so this should be taken into account when considering whether Citrix RightSignature is the right choice for your business. Review Source Danny N. Owner Accounting Used the software for: 2+ years ### "Great Document Signature Solution" August 21, 2018 5.0 Pros I have been using Right Signature for several years now and have found it to be a great solution for my e-signature needs. It is simple to learn and simple to use. I am a tax preparer and use this software to get my E-file signatures forms signed, dated, and returned to me in a fraction of the time it used to take having to email that form. Right Signature also has several security features you can add to documents to verify the recipients ID and help prevent fraud. It also works well for engagement letters and contracts. Each recipient receives a copy of the doc in their email and they sign in their designated spots, then you receive an email notifying you that the document has been executed and a copy of the doc with all signatures is attached to the email or stored in the cloud. The program will even email reminders to any recipients who have forgotten to sign their document. Adding fields to documents is simple which makes this software very user friendly. Integrates well with other software offered by Citrix. Cons The only con I see with this software is that they should allow the user to make changes on the final review screen just prior to emailing the form. If any last minute changes need to be made, you have to re-create the document and add all recipients and fields again. Review Source BF Ben F. Director Hospital & Health Care Used the software for: 2+ years ### "Shocking customer service" May 8, 2023 3.0 Not good - would not recommend. Pros easy to use. I like how easy it was to learn Cons customer service team lie on the phone about "not being able to hear you" as soon as you ask a question that they can't be bothered helping with. our account is fully paid up to date yet the account is currently blocked and tech support pretend we dont have an account. Review Source Tre Y. Owner Accounting Used the software for: 2+ years ### "RightSignature has helped me save time and improve efficiency" July 10, 2023 4.0 Pros Easy to use after to use it a couple times. Low learning curve Cons Bit pricey. However, you save time and often make up for the price compared to chasing clients around for signatures Review Source Teodora D. SEO specialist Marketing and Advertising Used the software for: 2+ years ### "RightSignature review by Teodora" September 11, 2018 5.0 I recommend this product to all companies who do an online business! Pros Great for our business needs! It is the fastest way to receive signed authorization by client, you can upload any form and send it to partners/customers to sign. On the other hand when you sign it you get a great preview and when signature is submitted you get an email with a copy of the same automatically. Can be used on all devices. Cons No disadvantages with this product! Some customers get concern about signing docs online, however safety is great so they have nothing to worry about Review Source AP Adam P. Special Projects Computer Software Used the software for: Less than 6 months ### "Simple electronic signature platform" September 24, 2020 3.0 Started using Right Signature recently as a less expensive alternative to DocuSign. RS doesn't provide several features that we had taken forgranted with DocuSign, such as the ability to send multiple documents for signature within a single envelope. It appears they have been releasing improvements to the software rapidly, so we're hopeful that the overall experience will continue to improve in the monehts to come. Pros Relatively inexpensive, strong security, and document interaction logging, a relatively high number of documents can be sent per month. Cons The feature set is pretty basic, cannot combine multiple documents into a single "envelope", collaboration tools are lacking. Alternatives considered [Adobe Acrobat](https://www.capterra.com/p/251329/Adobe-Acrobat-DC/) Switched from [Docusign](https://www.capterra.com/p/121506/Docusign/) DocuSign is very expensive when sending hundreds of documents per month. Review Source Bernd B. CEO Computer Software Used the software for: 2+ years ### "From one day to another without warning to access anymore" March 13, 2023 3.0 The functionality of the digital signature is comparatively simple to set up. You can see that from the gigantic competitive environment in which Right Signature operates. We had a contract for at least ten years, which was not adjusted much in terms of price in the past. That's why we kept it, even though Right Signature's functionality has hardly improved over the years. At least we couldn't see much serious investment in the product. Last week we no longer had access and were forced to pay 3-4 times the price of the previous contract to even get to our existing documents. There was no warning, and no way to renew the credit card, which must have expired, beforehand. This is an impossible behavior. Especially because competitors offer the functionality we need partly free of charge. We will look for a new provider. Pros \- Pricing with an old contract was attractive- Very basic workflow Cons \- No investment into the product anymore- Service not reliable. Being cut off from our service without warning- Weak UI- Automation poor- Sequencing of signatures difficult Reason for choosing RightSignature \- Pricing at that time Review Source Raj S. Software Developer Computer Software Used the software for: 6-12 months ### "Simple and easy-to-use digital signing software" November 30, 2022 5.0 Pros Sharing documents with clients has become faster with the help of RightSignature because there is no need of printing the documents first and manually signing them. Also, the bulk signing of documents is supported and it is intuitive to use the software. Cons The customer service can be improved. There are delayed responses from the team if we face any issues. Review Source Ryan M. Insurance Agent Insurance Used the software for: 2+ years ### "Easy to use esignature program" May 4, 2018 5.0 capture client signatures fast and simple. Pros This program just simply works. You can load in as many pages in the document that you need and apply signature fields, check boxes and other items all in the matter of minutes. Return notifications are a huge bonus! Cons It works decently with our management system but I wished it could do more. No real con's with the software itself, just wished it could sync a little more with our programs. Review Source John J. Owner Accounting Used the software for: 2+ years ### "Good range of features" August 30, 2022 5.0 Good software and adding features Pros The feature for signing and selecting options in the document for approval works well and is very flexible. Cons Poor Customer service if in the UK from our experience. Review Source KD Kate D. Enablement Manager Computer Software Used the software for: 1-2 years ### "Easy to use " June 11, 2024 5.0 Pros Very simple and easy UI to understand for signing docs Cons Could have more features/updates reocurring Review Source MT Micheal T. Marketing Director Hospital & Health Care Used the software for: 1-2 years ### "RightSignature Has Been Highly Reliable" April 1, 2024 5.0 Pros I like the reliable features of RightSignature, which makes it a great tool for document management. RightSignature is easy to use. Cons No dislikes for RightSignature. RightSignature is highly reliable. Review Source KN Kathryn N. Director of Operations Construction Used the software for: 1-2 years ### "Simpler interface/setup than alternative options" August 22, 2019 4.0 Pros We evaluated RightSignature and three other e-signature software options. This one had the easiest user interface and progression for getting documents signed. We can set things up to have them signed remotely or in person. It is easy to filter documents sent by individual user. Cons Setting up the documents is very tedious, especially if you have a document with many fields. The fields default to a specific signer (sender/customer/etc) and to being a required field. If you have a document with hundreds of fields, you will spend a lot of time going back over every single field to change the default settings. Customer support leaves much to be desired as well. Alternatives considered [Docusign](https://www.capterra.com/p/121506/Docusign/) Reason for choosing RightSignature Cost, ease of use Review Source DF Dan F. Lawyer Law Practice Used the software for: Less than 6 months ### "Sign up, we did" July 29, 2021 5.0 The program is very tight and thought out. The options are great, there is a lot to explore, and with the price being at the correct level, we will continue to use this program. Pros This is a really easy program to use and we are able to use it in the office without a lot of training and explaining. clients enjoy the rapid ability to sign and return documents without leaving their home or phone. Cons I do not have any negative features yet to discuss. the program is really a nice package and I need to explore more of the options. Alternatives considered [Docusign](https://www.capterra.com/p/121506/Docusign/) Reason for choosing RightSignature Great price and easy-to-use program. Review Source AS Ari S. Sales Manager E-Learning Used the software for: 2+ years ### "Ease of Use for Both Sides of a Sale" December 7, 2021 5.0 Pros Ease of use for us and my clients. It was very simple to use Cons There was not anything I did not like about it. Review Source JH Jeremy H. Leasing Consultant Real Estate Used the software for: 2+ years ### "By FAR the easiest online lease signature software" December 5, 2019 5.0 Easy to use, even for most who are still not comfortable with signing documents online are able to easily pick up this software to avoid the hassle of lengthy paper leases. Pros The RightSignature software is so simple for our use case. Counter signing documents takes a mater of a few seconds. The website is well put together and easy to navigate. And residents/prospects using RightSignature to sign their lease very rarely have issues signing their half of the documents. Cons Their is a distinct lack of being able to easily send a reminder, or secondary link to be able to remind whoever is signing the document. The documents also have a set expiration date that will deem any document past due to to be deleted. Because of this you will have to manually resend the document, or reach out directly to have them dig through their email to find the link to the signature. Review Source PG Petar G. Online Tax Team Financial Services Used the software for: 2+ years ### "So easy ." October 9, 2018 5.0 Pros People will always choose the easier option and RightSignature helps with that when it comes to handling documents . Instead of printing ,signing by hand , scanning and then emailing or posting back documents ,our customers can now just open a link ,sign online with their finger or mouse and be done . Cons Documents signed online aren't accepted everywhere, however I have found that this is becoming less of an issue as time goes by . Review Source AA Austin A. CPA Accounting Used the software for: 2+ years ### "Very Useful for Document Signing" December 7, 2022 5.0 Pros It is very easy to get clients to sign documents. Instead of having them come into the office or print & scan at home. We are able to send it via email and have them click a couple buttons. Cons Multi Signing could be better. It has to be signed in order, which can lead to confusion if the person 2nd in line opens it first. Review Source LE Lauren E. Recruiting Coordinator Consumer Services Used the software for: 1-2 years ### "Gets the job done " July 6, 2021 3.0 It was fine - we just ended up switching to DocuSign to maintain consistency for our candidates. We also wanted the documents to clearly show what parts of the forms were mandatory. Pros When I started as a coordinator, this is what we used to collect pre-interview documentation. It was helpful in collecting and notifying once documents were completed, which was really nice to have in my inbox! Cons I wish the software would automatically remind people if they hadn't completed their documents. We had to send manual reminders to do so. Review Source VP Viche P. Payment Specialist Financial Services Used the software for: 1-2 years ### "Undoubtedly makes things easier " April 14, 2021 5.0 The nature of our business requires a lot of forms and RightSignature helps us sort them out in a way that is convenient for everyone . Pros The process of digitizing your documents is straightforward and surprisingly quick . After that sending out the links is also easy and you can also incorporate the forms into hyperlinks . Cons Confirmation emails get undelivered or redirected to spam from time to time and this causes confusion . Other than that ,there isn't much you can complain about . Review Source KZ Kaloyan Z. Customer Sales Representative Financial Services Used the software for: 1-2 years ### "Wonderful tool ." July 23, 2018 5.0 Pros RIght Signature makes converting customers that much easier . Paperwork that would otherwise take hours to complete can now be done online for minutes, making the process easier for everybody. A simply essential software to have in this day and age . Cons I find it a bit costly for it's fairly limited usage .There are cheaper options on the market .Other than that ,there isn't really anything to complain about . Review Source CB Christy B. Administrator of Claims & Client Services Insurance Used the software for: 2+ years ### "Right Signature" December 10, 2019 3.0 As a user I have had no difficulty with this e-signature solution. Pros Having a software tool for e-signature purposes is a must in our industry. Clients have come to expect the ease of use with the digital platform of information exchange. Right Signature allows for easier and more timely business transactions Cons There is not necessarily a con to this particular software, I simply feel that there is now a vast majority of other platforms to utilize that offer more solutions than simply an e-signature option. For our office/industry, Right Signature is becoming obsolete due to advancements in this space. Review Source BB Borislav B. Billing associate Internet Used the software for: 1-2 years ### "RightSignature" October 25, 2018 5.0 Pros Wonderful product for companies that requre signed documents, power of attorneys and other as it is extremely easy for use on the both sides. You can prepare any type of document and send it to the customer for a signature, you have the option to leave empty space where customer can write a text – name and DOB for example and after that to sign it electronically on any device. Both sides get copy of the signed form via email which is great. Our clients love it Cons No problems at all for the moment, if any will let you know Review Source PA Paige A. Insurance Agent Insurance Used the software for: 1-2 years ### "The Right Choice!" November 4, 2019 4.0 RightSignature was used in my organization to communicate and obtain signatures from clients on vital documents for quoting and binding insurance policies. It made our jobs easier because of the electronic capabilities as many of our clients are contractors that work on site and do not readily have access to a computer. This was really the only part of the program that I was able to use, while some other users have experienced other capabilities. We had recently switched to another, more comprehensive system to better fit our business needs, but this program certainly did the trick for what we needed it for and the time used. Pros Electronic communication with customers, ease of use, Integration with business management systems Cons it doesn't have Editable documents rather than use of only .pdf or Allow Multiple users/signers for one document Review Source GZ Georgi Z. Customer Representative Financial Services Used the software for: 1-2 years ### "It brought us to the 21st century " May 30, 2019 5.0 Pros RightSignature drastically reduces the amount of paperwork you have to handle manually ,moving almost everything online .This saves a lot of time ,effort and is also environmentally friendly . Cons Sometimes email confirmations lag behind or aren't delivered and this causes communication issues with customers . Review Source Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.