# RightSignature Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is RightSignature the right Digital Signature solution for you? Explore 150 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/220507/RightSignature/reviews --- RightSignature 4.5 (150) [View alternatives](https://www.capterra.com/p/220507/RightSignature/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of RightSignature Ease of use 4.3 Customer Service 3.9 ## Pros and Cons in Reviews Aman Preet S Developer Automotive, 10,001+ employeesUsed the software for: 6-12 months. “Most important pro part of RightSignature is its cross platform functionality i.e. it can capture the digital signature for all the devices even for mobile and other cross platform device.“ December 20, 2022 MT Mona T Office managerLaw Practice, 11 - 50 employeesUsed the software for: Less than 6 months. “It’s expensive and I’m dissatisfied with the communication level from customer service.“ August 31, 2022 MT Micheal T Marketing DirectorHospital & Health Care, 1,001 - 5,000 employeesUsed the software for: 1-2 years. “I like the reliable features of RightSignature, which makes it a great tool for document management.“ April 1, 2024 MT Mona T Office managerLaw Practice, 11 - 50 employeesUsed the software for: Less than 6 months. “The navigation flag causes more inconvenience than help.“ August 31, 2022 Kavindu Githsara K System SpecialistE-Learning, 11 - 50 employeesUsed the software for: More than 2 years. “Additionally, Citrix RightSignature offers customizable branding, which can be a helpful feature for businesses looking to maintain a professional image.“ February 19, 2023 John J OwnerAccounting, 2 - 10 employeesUsed the software for: More than 2 years. “Poor Customer service if in the UK from our experience.“ August 30, 2022 Kavindu Githsara K System SpecialistE-Learning, 11 - 50 employeesUsed the software for: More than 2 years. “It also works seamlessly on desktops, laptops, tablets, and smartphones, so users can sign documents from anywhere.“ February 19, 2023 Kavindu Githsara K System SpecialistE-Learning, 11 - 50 employeesUsed the software for: More than 2 years. “One of the cons of Citrix RightSignature is its cost.“ February 19, 2023 ## Showing most helpful reviews Showing 1-25 of 150 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Danny N. Owner Accounting Used the software for: 2+ years ### "Great Document Signature Solution" August 21, 2018 5.0 Pros I have been using Right Signature for several years now and have found it to be a great solution for my e-signature needs. It is simple to learn and simple to use. I am a tax preparer and use this software to get my E-file signatures forms signed, dated, and returned to me in a fraction of the time it used to take having to email that form. Right Signature also has several security features you can add to documents to verify the recipients ID and help prevent fraud. It also works well for engagement letters and contracts. Each recipient receives a copy of the doc in their email and they sign in their designated spots, then you receive an email notifying you that the document has been executed and a copy of the doc with all signatures is attached to the email or stored in the cloud. The program will even email reminders to any recipients who have forgotten to sign their document. Adding fields to documents is simple which makes this software very user friendly. Integrates well with other software offered by Citrix. Cons The only con I see with this software is that they should allow the user to make changes on the final review screen just prior to emailing the form. If any last minute changes need to be made, you have to re-create the document and add all recipients and fields again. Review Source Tre Y. Owner Accounting Used the software for: 2+ years ### "RightSignature has helped me save time and improve efficiency" July 10, 2023 4.0 Pros Easy to use after to use it a couple times. Low learning curve Cons Bit pricey. However, you save time and often make up for the price compared to chasing clients around for signatures Review Source BF Ben F. Director Hospital & Health Care Used the software for: 2+ years ### "Shocking customer service" May 8, 2023 3.0 Not good - would not recommend. Pros easy to use. I like how easy it was to learn Cons customer service team lie on the phone about "not being able to hear you" as soon as you ask a question that they can't be bothered helping with. our account is fully paid up to date yet the account is currently blocked and tech support pretend we dont have an account. Review Source Teodora D. SEO specialist Marketing and Advertising Used the software for: 2+ years ### "RightSignature review by Teodora" September 11, 2018 5.0 I recommend this product to all companies who do an online business! Pros Great for our business needs! It is the fastest way to receive signed authorization by client, you can upload any form and send it to partners/customers to sign. On the other hand when you sign it you get a great preview and when signature is submitted you get an email with a copy of the same automatically. Can be used on all devices. Cons No disadvantages with this product! Some customers get concern about signing docs online, however safety is great so they have nothing to worry about Review Source Raj S. Software Developer Computer Software Used the software for: 6-12 months ### "Simple and easy-to-use digital signing software" November 30, 2022 5.0 Pros Sharing documents with clients has become faster with the help of RightSignature because there is no need of printing the documents first and manually signing them. Also, the bulk signing of documents is supported and it is intuitive to use the software. Cons The customer service can be improved. There are delayed responses from the team if we face any issues. Review Source Bernd B. CEO Computer Software Used the software for: 2+ years ### "From one day to another without warning to access anymore" March 13, 2023 3.0 The functionality of the digital signature is comparatively simple to set up. You can see that from the gigantic competitive environment in which Right Signature operates. We had a contract for at least ten years, which was not adjusted much in terms of price in the past. That's why we kept it, even though Right Signature's functionality has hardly improved over the years. At least we couldn't see much serious investment in the product. Last week we no longer had access and were forced to pay 3-4 times the price of the previous contract to even get to our existing documents. There was no warning, and no way to renew the credit card, which must have expired, beforehand. This is an impossible behavior. Especially because competitors offer the functionality we need partly free of charge. We will look for a new provider. Pros \- Pricing with an old contract was attractive- Very basic workflow Cons \- No investment into the product anymore- Service not reliable. Being cut off from our service without warning- Weak UI- Automation poor- Sequencing of signatures difficult Reason for choosing RightSignature \- Pricing at that time Review Source Ryan M. Insurance Agent Insurance Used the software for: 2+ years ### "Easy to use esignature program" May 4, 2018 5.0 capture client signatures fast and simple. Pros This program just simply works. You can load in as many pages in the document that you need and apply signature fields, check boxes and other items all in the matter of minutes. Return notifications are a huge bonus! Cons It works decently with our management system but I wished it could do more. No real con's with the software itself, just wished it could sync a little more with our programs. Review Source John J. Owner Accounting Used the software for: 2+ years ### "Good range of features" August 30, 2022 5.0 Good software and adding features Pros The feature for signing and selecting options in the document for approval works well and is very flexible. Cons Poor Customer service if in the UK from our experience. Review Source Jesus P. CEO/President Marketing and Advertising Used the software for: 2+ years ### "Perfect Compliment to Automated Workflows with Podio" May 2, 2019 5.0 Pros We've been using RightSignature with Podio to automate the signing process for employees and vendors. Their API is robust enough to integrate with some programming help and the interface is a breeze to navigate. Highly recommended. Cons The pricing could be a bit lower, of course. Otherwise we haven't found any other cons. Review Source Carlee M. Owner Health, Wellness and Fitness Used the software for: 1-2 years ### "Reliable Document Signing Software" October 14, 2019 5.0 Pros Whether I'm sending a document to a client of mine or signing a document myself, RightSignature makes signing documents easy. Cons I wish I would integrate my document signing software with other softwares like my CRM and scheduler. Review Source MC Mckinzie C. Operations Manager Construction Used the software for: 1-2 years ### "Rightsignature Review" December 23, 2024 4.0 it has been good, easy to use and works well for our purposes Pros I like how easy it is to place signature fields through documents long and short Cons It did not integrate with our other software that is necessary to complete our work Review Source MW Mona W. President Accounting Used the software for: 1-2 years ### "HOW DO THEY COME UP WITH THOSE QUESTIONS?" July 28, 2021 4.0 EXTREMLY DIFFICULT TO GET CUSTOMER SERVICE. HAD TO ADD BACK MY CITRIX PRINTER MULTIPLE TIMES FOR NO APPARENT REASON AND COULD NOT GET HELP. THE KBA FEATURE SHOULD MAKE LIFE EASIER, BUT SEVERELY ADDED TO MY STRESS LEVEL BECAUSE IT SIMPLY DOES NOT WORK PROPERLY. WILL NOT RENEW MY SUBSCRIPTION DUE TO THIS. Pros THE EASE OF ATTACHING DOCUMENTS TO AN EMAIL OR SENDING FOR SIGNATURE Cons MANY TIMES (MORE IN 2021 THAN IN PRIOR YEARS) CLIENTS HAVE BEEN UNABLE TO SIGN AS KBA AS THE SYSTEM ASKS THEM QUESTIONS ABOUT SOMEONE ELSE OR WILL NOT ACCEPT THEIR DATE OF BIRTH. CLIENTS HATE THIS PROGRAM AND REQUESTED THAT I FIND ONE THAT WORKS PROPERLY. Reason for choosing RightSignature THE PROMIS OF EASE OF USE AND EFFICIENCIES. Review Source KN Kathryn N. Director of Operations Construction Used the software for: 1-2 years ### "Simpler interface/setup than alternative options" August 22, 2019 4.0 Pros We evaluated RightSignature and three other e-signature software options. This one had the easiest user interface and progression for getting documents signed. We can set things up to have them signed remotely or in person. It is easy to filter documents sent by individual user. Cons Setting up the documents is very tedious, especially if you have a document with many fields. The fields default to a specific signer (sender/customer/etc) and to being a required field. If you have a document with hundreds of fields, you will spend a lot of time going back over every single field to change the default settings. Customer support leaves much to be desired as well. Alternatives considered [Docusign](https://www.capterra.com/p/121506/Docusign/) Reason for choosing RightSignature Cost, ease of use Review Source DF Dan F. Lawyer Law Practice Used the software for: Less than 6 months ### "Sign up, we did" July 29, 2021 5.0 The program is very tight and thought out. The options are great, there is a lot to explore, and with the price being at the correct level, we will continue to use this program. Pros This is a really easy program to use and we are able to use it in the office without a lot of training and explaining. clients enjoy the rapid ability to sign and return documents without leaving their home or phone. Cons I do not have any negative features yet to discuss. the program is really a nice package and I need to explore more of the options. Alternatives considered [Docusign](https://www.capterra.com/p/121506/Docusign/) Reason for choosing RightSignature Great price and easy-to-use program. Review Source AT Allison T. Customer Support Consumer Services Used the software for: 2+ years ### "RightSignature Review" October 13, 2018 5.0 Pros We've been using RightSignature for a really long time now and we've been extremely happy with it, it's easy to provide to our customers via link which when completed is sent directly to us. It removes all the hassle around signing papers and it has been an eco friendly solution for us due to the large number of papers we need signed. Cons It's been sometimes hard for our clients to sign it properly on their phones as we need their signature to be exact and the sensitivity on a smart phone is not confortable. Review Source CH Cristina H. CEO Accounting Used the software for: 6-12 months ### "Good signature option but you must pay for 5 users" April 10, 2021 4.0 It is a good option but it is expensive Pros You can customize the forms, and it was integrated with sharefile Cons you must pay for 5 users. The main reason we change to another software was the price. Alternatives considered [Docusign](https://www.capterra.com/p/121506/Docusign/)[Dropbox Sign](https://www.capterra.com/p/144797/HelloSign/) Reason for choosing RightSignature it was integrated with sharefile Switched from [DigiSigner](https://www.capterra.com/p/151821/DigiSigner/) price Review Source ND Nevena D. Online Tax Specialist Financial Services Used the software for: 2+ years ### "RightSignature" October 24, 2018 5.0 Absolutely wonderful user-friendly product Pros Amazing product. This is really the easiest way to sign a document electronically. We use the rightsignature daily, we used to print off a lot of documents and sending them to the customers, this was total waste of resources. With the rightsignature we don't kill trees, also all documents are processed on the moment they are signed, we receive them via emails. Also an email with the same copy goes to the person who signed it so both parties have the same signed paper Cons Pricing could be a small issue, depending on the budget and how often rightsignaure will be used. Review Source LF Luke F. BDR Computer Software Used the software for: 1-2 years ### "Seals the deal at the end of the sales process. " December 3, 2019 5.0 RightSignature allows us to get the signature of all parties needed to close a deal. It is pretty self explanatory how important this is for the sales process. Pros RightSignature is a super easy was to seal a deal at the end of the sales process. We are able to send the client contracts where they can easily open the document and sign. This is crucial when we do not meet the client in person. Cons Sometimes it is a little difficult to get the client to successfully open the document. This could be due to their competency, but maybe it could be a little easier to explain to them. Review Source KC Kristen C. Sales Manager Hospitality Used the software for: 2+ years ### "Great Way to Get Contracts Electronically Signed" July 4, 2022 5.0 Pros Easy to set-up contracts for clients to sign. Cons It would be nice if you could better review the message you send with the document once you send something out. Review Source DA Dennis A. Sales Representative Financial Services Used the software for: 2+ years ### "Very convenient " March 13, 2019 5.0 Pros Eases things for anybody .Customers are a lot quicker to sign forms when they can do it online ,instead of by hand .It revolutionized how we do business . Cons The email confirmations when customers get aren't always delivered in a timely matter,which cause unnecessary complications . Review Source JMU JAN MICHAEL U. General Manager Information Technology and Services Used the software for: 6-12 months ### "RightsSignature is Enterprise Ready and Perfect for Decision Makers" May 6, 2019 5.0 Overall, RightsSignature is the best product out there in the industry for what it is designed to do. It helps me get my job done in an efficient way, and I would recommend RightsSignature to any organization. Pros What's not to like about RightsSignature? It has to be one of the easiest products to use and great time saver. If you are in a decision making authority and you regularly sign documents for your organization, RIghtsSignature is the best product out there to accomplish your business needs. 1. It's fast. 2. It's simple to use. 3. It's secure. 4. It gets the job done. 5. It saves you A LOT of time. Cons The mobile feature can use some work. It is difficult for me to actually sign with my finger when I'm on the road, and I need to sign via RightsSignature. It needs to be a bit more user friendly. I typically have to type my name and use the RightsSignature feature to convert the typing to a cursive signature as an alternative when I'm mobile. Review Source EK Ekaterina K. Client Specialist Financial Services Used the software for: 1-2 years ### "Easy " May 8, 2019 5.0 Pros It's easy for everyone . Automating our paperwork handling process saves time and space .It improves efficiency .Signing with RightSignature is as easy as moving your finger / the mouse . Cons Lately ,a large portion of confirmation emails don't get delivered for some reason and it's a pain for customers to go through the same paperwork once more . Review Source DR Damien R. Developer Real Estate Used the software for: 1-2 years ### "Not a good product" December 21, 2020 1.0 I am trying to use this product for clients but can;t get anyone to stick with it due to the price and lack of features/functionality. Docusign , hello sign , panda doc, etc are all better products than this Pros No pros from my experiences with this product Cons The API is terrible. Merge field values can only be used once, you can't clone templates, any time a change is made you have to remap ALL the field and template IDs. Terrible API documentation Reason for choosing RightSignature Only use this for clients. Would not use for my own business. Review Source GG Georgi G. Online Tax Team Financial Services Used the software for: 2+ years ### "Simplification" August 8, 2018 5.0 Pros RightSignature helps get paperwork done quickly and environmentally friendly .The customization options permit you to make your forms look exactly like you want them to . Cons I feel there should be added security steps towards a confirmation .it's currently only an email confirmation , which is one of the reasons the forms aren't accepted everywhere . Review Source NS Nirmala S. account manager Insurance Used the software for: 2+ years ### "Awesome product" December 3, 2019 5.0 immediate signatures Pros Very user friendly, ease of use, The customer and us found it very reliable Cons Would be nice if you can sign on a cell phone or tablet Review Source Similar Products Featured ## Related categories [Digital Signature](https://www.capterra.com/digital-signature-software/)[Legal Document Management](https://www.capterra.com/legal-document-management-software/)[File Sharing](https://www.capterra.com/file-sharing-software/) ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.