# Page 4 | RightSignature Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 4 - Is RightSignature the right Digital Signature solution for you? Explore 150 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/220507/RightSignature/reviews

---

RightSignature

4.5 (150)

[View alternatives](https://www.capterra.com/p/220507/RightSignature/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

* * *

Last updated March 13th, 2026

# Page 4 - Reviews of RightSignature

## Showing most helpful reviews

Showing 76-100 of 150 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

VR

Verified Reviewer  
HR manager  
Computer Software  
Used the software for: 6-12 months

### "Does the job. That's it"

May 22, 2021

4.0

If it's the only tool you're given, it's 100% better than nothing. But it's not my first choice of a software

Pros

The software does what it's supposed to do. Doing business online is fast and secure, which is the main purpose.

Cons

The fact that you have to download EACH FILE SEPARATELY and the proof of completion doesn't download automatically with the files. WHY??? So much trouble for something so easy

Review Source

MS

Michele S.  
Director of Operations, Risk & Claim Management  
  
Used the software for: 2+ years

### "RightSignature - Excellent Product, Amazing Customer Service"

February 27, 2018

5.0

I don't have time to leave reviews, so rarely do. I felt compelled to leave one regarding RightSignature after using today. The thought occurred to me that this is one of the rare apps or programs that I have never had a problem with. When I've not known how to do something or access a feature, the customer service is fast and professional. As someone that uses many programs and apps, this is so rare. I am grateful and impressed. We've been using this company for over 5 years and I would highly recommend. This company is doing something really right.

Pros

The customer service is highly responsive. The product is easy to use and the features are extremely user-friendly and versatile. We are able to use with phone, tablets, laptops...this has made our lives so much easier.

Review Source

CD

Claire D.  
Customer Sales Representative  
Financial Services  
Used the software for: 1-2 years

### "It changes how you operate "

September 20, 2018

5.0

Pros

Easy to set up and use . Customer satisfaction was through the roof after we changed most of our paperwork from being manually singed to handled online .

Cons

Documents signed with RightSignature aren't necessarily accepted everywhere you have business dealings .

Review Source

VR

Verified Reviewer  
Risk Operations Analyst  
Financial Services  
Used the software for: 1-2 years

### "The importance of using RightSignature"

May 19, 2019

5.0

RightSignature solves time management. If you are from South and you need to sign a contract all the way from North, no need to travel! Just use RightSignature because this is a hassle free digital e-signature! Kudos to the creator of this software!

Pros

I like RightSignature because it save lots of papers! You can sign an important document or contract without hassle because this is a electronic/digital signature. No need for me and for my colleague to meet in person if they need my signature right away.

Cons

Sometimes, using RightSignature makes us hard to determine whether the signature came from the right person or not.

Review Source

VW

Victor W.  
Online Tax Team  
Financial Services  
Used the software for: 1-2 years

### "Super easy ."

January 16, 2019

5.0

Pros

Makes the time-consuming process if signing documents hassle free for both customers and employees. Saving up on paper is also a good perk .

Cons

Gets expensive when you need it for a lot of users and the confirmation emails don't always arrive on time .

Review Source

NM

Nathan M.  
President  
  
Used the software for:

### "Easiest to integrate into a web application."

May 31, 2016

4.0

I looked at docusign, echosign, hellosign, cudasign, and a few others and settled on RightSignature for the following reasons: 1) They provide a super easy and functional iframe integration which you can put on your website. 2) Their pricing was very competitive In my case, I wanted to place an application online, and either provide a link to it, or better yet, integrate it into my own website. Their system was the easiest of all the above to complete this. I ended up integrating it into my own website in a matter of minutes. The other services would take days of programming to accomplish the same thing. The other thing I like about RightSignature is they enabled me to enforce document attachments. For example, we require a photo ID, and it can be attached directly to the application inside RightSignature. Cons / Challenges 1) The application feels a bit dated and is not mobile friendly. 2) The default signature uses a mouse to draw it, which generally is always super sloppy. Typing a signature is pretty obscure and hard to find. I'd prefer typing a signature be the default with mouse drawn signature a backup. Also including a scan/upload signature would be nice too. 3) The email verification feels a little clunky and is not available if you do a redirect after the iframe load. Despite these cons - it's still a solid 4 star product. No other signing solution would rank higher for my purposes at this time, that's for sure.

Review Source

TI

Tsvetelina I.  
Junior Filing Specialist  
Accounting  
Used the software for: 6-12 months

### "Powerful E-Signature Service"

June 24, 2018

5.0

Pros

The user friendly design allows you to sign any forms with a few clicks! The forms preparation is very simple as well. I like that once you sign the form you get confirmation email with PDF attachment of the signed document. RightSignature is flexible and well integrated with our CRM.

Cons

Some of my customers have issues with the confirmation emails. I found no other cons of this service.

Review Source

AL

Amber L.  
Administrative Coordinator  
Facilities Services  
Used the software for: 2+ years

### "Great product for large company!"

October 23, 2018

5.0

Pros

Our company is widespread. This program has made sending and receiving documents requiring signature fast and cost-effective.

Cons

Would love to be able to have a "section that requires a choice" vs having to leave them as optional. At times, the forms are too small and the check boxes cover too much area. W-4 is a good example. If section three has 4 options that section requires a selection.

Review Source

CM

Carla M.  
Practice Manager  
Veterinary  
Used the software for: 2+ years

### "Right Sign"

July 30, 2021

5.0

Pros

Great software to obtain signatures when in person is not possible. Zero issues. Highly recommend.

Cons

Zero complaints about this software. Has worked perfectly every time was have needed to use it.

Review Source

VR

Verified Reviewer  
Media Content Specialist  
Religious Institutions  
Used the software for: Less than 6 months

### "Effective for contracts but not as many features as others"

March 27, 2020

5.0

While RightSignature works well as a way to sign contracts and sends a notification upon its execution, it lacks features that HelloSign does in helping signers to organize their own documents.

Pros

It is simple and straightforward to access documents and to sign contracts through notifications received. The status of the document and its expiration are clearly stated in the notification email.

Cons

The look of the notification emails is more technical and not as aesthetically clean as HelloSign. After the link expires, you also cannot access the document without requesting a new download link. In this regard, HelloSign is much more preferable as you can create your own account and have all your previous documents saved and organized there.

Review Source

VR

Verified Reviewer  
Account Manager  
Insurance  
Used the software for: 1-2 years

### "Not the best"

January 8, 2019

3.0

Pros

We could get the signatures from our clients easier than with scans

Cons

A bit hard to set it up and maintain. Most of the time signatures don't come through

Review Source

Mboswobeni M.  
Director  
Construction  
Used the software for: Less than 6 months

### "Worry not about Printing Document"

September 18, 2018

5.0

I love it and recommend to all that work with document needs to be sign to use it

Pros

This helps us to signed document online without even printing out and send it to you clients.

Cons

Signing document online is one of best benefit to get because we no longer worries about extra charges of printing signing with pens and scan.

Review Source

MT

Mona T.  
Office manager  
Law Practice  
Used the software for: Less than 6 months

### "Moderately satisfied "

August 31, 2022

4.0

This experience was okay. Rightsignature has an integration with Clio which adds convenience for the law firm I work for. The Box integration adds convenience for me.

Pros

This has some things that I do like. The way documents are uploaded and prepared saves time. I can design a template to fit my content or document type and save it. Clients do receive a copy of the document, I don’t have to send it. This is secure and safe to use.

Cons

This is complicated on some levels and clients don’t like it. The navigation flag causes more inconvenience than help. It’s expensive and I’m dissatisfied with the communication level from customer service.

Alternatives considered

[Dropbox Sign](https://www.capterra.com/p/144797/HelloSign/)

Reason for choosing RightSignature

The integrations from rightsignature

Review Source

cC

casey C.  
Front Desk Admin  
Legal Services  
Used the software for: 1-2 years

### "It is really easy to use!"

December 18, 2019

5.0

Pros

Creating your own document and having it secure along with being able to choose who signs them, its a great tool for legal services. Also being able to void and delete documents after they are saves, its extremely helpful. You get to see when the clients open the document and submit it as well as them being able to confirm through their own email that the document is allowed to be submitted. that gives all parties piece of mind.

Cons

There is not one thing that I think needs to be changed about this program.

Review Source

PS

Polina S.  
Document Retrieval Specialist  
Financial Services  
Used the software for: 2+ years

### "Simply great"

November 28, 2018

5.0

Pros

In my line for work , having a signed authorization form from customers ,really moves things along . This where RightSignature comes in .It makes the process so much easier for both customers and employees and you can sort out paperwork in a matter of seconds .

Cons

Online authorization forms aren't accepted everywhere, at least not yet .

Review Source

KM

Kristina M.  
Paralegal  
Law Practice  
Used the software for: 1-2 years

### "RightSignature is easy!"

February 20, 2020

5.0

Pros

I do like that you can design your own forms for clients.

Cons

I do not like how challenging it is to make changes to the forms once made.

Review Source

AM

Adam M.  
Owner  
Sports  
Used the software for: 2+ years

### "Not able to cancel service"

February 4, 2020

5.0

Everything was good until I cancelled service. Now I get charged every month. Customer service is unable to refund the charge so I have to call the bank and execute a chargeback. 2 months in a row and counting.

Pros

Works. well enough. Gets the job done..

Cons

Can not be cancelled. Going on two full months after cancellation and confirmation. Two months of disputing charges.

Review Source

BC

Ben C.  
President  
Staffing and Recruiting  
Used the software for: 6-12 months

### "A perfect solution for your growing business"

January 30, 2017

5.0

Our company needed a way to manage sensitive employee documentation without dealing with emails and attachments. Rightsignature is a great solution for employers to do all their onboarding securely in one place. All signing is done within Rightsignature; this includes any attachments that you may request from the other parties. We researched multiple competitors and decided to go with Rightsignature because of the overall features and value. Customer service is very responsive and they are in business to help customers be successful. As we have grown simple solutions have been met with just one call. The learning curve of creating templates is very quick and there are some features like template overlay that other companies fail to provide. One other value for us was the number of users allowed. Rightsignature has been able to meet all our companies needs and we highly recommend you give them a try.

Pros

template overlay multiple users packager

Cons

The primary account doesn't have access to admin users documents

Review Source

TG

Tihomir G.  
Online Tax Team  
Financial Services  
Used the software for: 6-12 months

### "Ease of handling paperwork ."

August 29, 2018

5.0

Pros

Previously customers constantly complained signing all our forms took too long and was bothersome .That's no longer a problem with RightSignature as everything can be done easily and quickly online .

Cons

Gets a bit pricey if you need it for a large number of users

Review Source

Matt "Griff" K.  
Sales Representative at Geist, a division of Vertiv  
Industrial Automation  
Used the software for: 1-2 years

### "RightSigning"

January 9, 2019

4.0

Reduce the need for paper signatures, which was accomplished. The reluctance to use by customers was the biggest holdup.

Pros

This is a great digital signing software to get legal documents digitally signed. It allows for red-line edit requests as well.

Cons

Sometimes customers will not sign digitally, so a paper copied signed, scanned and signed by the other side is necessary. This isn't a dig on the software, more of customer acceptance.

Review Source

Anthony M.  
Staff Accountant  
Accounting  
Used the software for: 2+ years

### "Use for Clients to Sign E-File Authorization Forms for Tax Returns"

August 21, 2018

4.0

It is great, but comparable websites like Docusign offer the same service. Phone compatibility could be better.

Pros

The email updates when all people on the document sign the PDF

Cons

You cannot save a contact list/have the software memorize names or email addresses

Review Source

VR

Verified Reviewer  
President & Executive Director  
Non-Profit Organization Management  
Used the software for: Less than 6 months

### "Okay document signing software"

May 2, 2019

5.0

Personally, I feel as though there are better document signing software programs out there, so I would be less likely to recommend this one.

Pros

I like how it shows you the remaining number of signatures or initials you have to make in any given document, so that you know how much more/longer you have to complete it. Also, I like that you can easily download a PDF of the completed document (with signatures/initials).

Cons

I don't like that the default signature is to "click and hold" to scribble your name -- it never comes out right and doesn't look professional on the final document.

Review Source

FJ

Ford J.  
Attorney  
Law Practice  
Used the software for: 6-12 months

### "Share forms and Documents with Ease!"

January 31, 2020

5.0

Overall, Right Signature is a tool that has greatly benefited our firm and brought it into the 21st century.

Pros

Allows are office to send clients documents and forms to fill out with ease! We were able to input forms and convert them to Right Signature really quickly. Saves clients time on paperwork by allowing them to do it in advance.

Cons

Forms can be frustrationg for clients when they have to fill out a asection before submitting. Also the double verification that forms have been completed can be annoying to clients

Review Source

CB

Chad B.  
CEO  
  
Used the software for: 2+ years

### "RightSignature has Extremely Poor Support, Not GDPR compliant"

November 8, 2018

2.0

Pros

There are not many pro's that I can think of other than the service is simple to use. Stay away and find something better priced, with better support and that actually care about their product.

Cons

No updates in years, lack of timely and courteous support, no ability to backup documents, limited API functionality. I have been submitting tickets for almost a year with many of them going completely unanswered. If you use forms and have a lot of documents associated with them it is impossible to get backups of your documents.

Review Source

EF

Erin F.  
Legal Assistant  
  
Used the software for: Less than 6 months

### "Use this software to send contracts of all varying types. "

June 25, 2018

4.0

Pros

Allows for the user to send contracts to anyone, even if they don't have an account. It allows for you to send reminders or for a contract to expire after a certain time period if unsigned. Allows for the user to keep all contracts organized, so you know if the other party has viewed or signed the contract you sent. Not directly from the software but there is a lot of other software that integrates this software so this makes it slightly easier to work on contracts with other parties. When sending similar contracts the software allows for you to impose the required boxes that were previously used. It also allows for the users to create templates to make it easier to send repeat contracts. The software keeps contract senders updated whenever a contract is viewed and signed and even sends a completed copy all by email.

Cons

Depending on the price it limits the amount of users that can be on a business account, so it makes it slightly annoying when the users are maxed out and more people need to have access.

Review Source

Similar Products

Featured