# NorthStar Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about NorthStar Software - reviews, pricing plans, popular comparisons to other Utility Billing products and more. Source: https://www.capterra.com/p/220528/NorthStar --- # NorthStar Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. Independent research methodology Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. 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[Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/) [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) NorthStar ## What is NorthStar? You need utility billing software that provides a rich customer experience with the features & functions of a big city utility software. And you probably think it's not going to fit within your small- to mid-size utility's resources. But, NorthStar is different. We'll give you everything you want, even the features and functions that big utilities have, all within your budget. NorthStar tackles the toughest billing challenges & gives you everything to provide an exceptional customer experience. ## What is NorthStar used for? [Utility Billing](https://www.capterra.com/utility-billing-software/)[Risk Management](https://www.capterra.com/risk-management-software/)[Hedge Fund](https://www.capterra.com/hedge-fund-software/) Top alternative Featured Overall rating Based on 2 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Contact vendor for pricing Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for NorthStar?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.harriscomputer.com&name=NorthStar) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### NorthStar 4.0 (2) VS. [4.4 (2,988)](https://www.capterra.com/p/76113/Wrike/reviews/) Starting Price Contact vendor Starting Price $10 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.0 (2) Ease Of Use 4.2 (217) Value For Money 5.0 (1) Value For Money 4.2 (170) Customer Service 5.0 (2) Customer Service 4.3 (165) ## NorthStar alternatives Highest Rated [5.0 (12)](https://www.capterra.com/p/136411/Northstar-Risk-and-Performance-Analysis-Platform/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [4.3 (684)](https://www.capterra.com/p/76/Intacct/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 87% of reviewers rated it above 4 stars [4.4 (79)](https://www.capterra.com/p/147599/Resolver/reviews/) Starting price $10000.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 92% of reviewers rated it above 4 stars [authorize.net](https://www.capterra.com/p/221412/authorizenet/) [4.5 (219)](https://www.capterra.com/p/221412/authorizenet/reviews/) Starting price $25.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 90% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/221412/authorizenet/) ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Document Management 4.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Store, manage, and track all electronic documents in a centralized location Metered Billing 4.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Integrated or built-in billing calculated by customer usage levels of a product/service Non-Metered Billing 4.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Process billing for a product/service with a fixed monthly charge Online Payments 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Accept and process online payment transactions Payment Collection 4.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Tracking, managing, and initiating the transfer of funds for overdue customer payments Printing Services Integration 3.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Outsource printing services to a third party NorthStar 50 features Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc. Accept electronic bank-to-bank transfers using a network called the Automated Clearing House (ACH) Dashboard to view the status of ongoing processes, identify current incidents and track past activities A record of all activities within the system, including user access, changes made, etc. Data is backed up automatically to prevent data loss Create, manage, and send invoices or bills to customers Leave comments and notes on documents for others to view Track and manage adherence to policies for any service, product, process, or supplier Centralized database of stakeholders and their contact information such as names, address, phone number etc. Store and organize information about customers and previous interactions Alter the layout and content of reports Pre-designed layouts that can be customized to match preferences and requirements Store, manage, and track all electronic documents in a centralized location Electronically collect payments for goods or services Evaluate units, projects, budgets, and other finance-related data to gauge their performance and potential risk Utility billing for electricity Utility billing for natural gas Utility billing for trash/garbage Utility billing for water Form predictions based on past and present data/trends Information, data and reports that are being tracked over time Store, clean, and/or analyze customer usage data collected by metering systems Integrated or built-in billing calculated by customer usage levels of a product/service Access software remotely via mobile devices Observe and track the demand, usage, progress or quality of a system, product, or user Process billing for a product/service with a fixed monthly charge Accept and process online payment transactions Tracking, managing, and initiating the transfer of funds for overdue customer payments Reminders sent for balance/payment due Charge fees or cut off service due to late/missing customer payments A set of indicators that tracks the performance of networks, applications, systems, teams, etc. Overview of all programs that help compare initiatives, align projects with strategic goals and identify risk Predict future data based on historical data sets Outsource printing services to a third party Arrange tasks based on the level of priority or urgency Track/optimize rates in relation to usage Active reporting of data and metrics Automated process of charging customers at regular intervals for repeated access or use of a product or service Oversee the process of issuing refunds Collection, analysis, and representation of numerical data and generation of reports to understand various patterns View and track pertinent metrics to find patterns and gain insights from data Analyze potential risks across the organization Initiate collection and analysis of known risks Online portal through which end users can access the system, manage tasks, or obtain information Set up connections to third-party platforms to improve business processes Record of all transactions such as purchases, deposits, withdrawals and transfers within a specific period Track and interpret metrics on the usage of company resources Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks Creating, assign, and track jobs and/or tasks for work orders Create, design and manage workflows for repetitive tasks Get Advice We can help you find the software with the features you need. Features 5.0 (1) 5.0 Based on 1 reviews ## Pricing Value for money 5.0 (1) ### Starting price Contact vendor for pricing Free trial not available Value for money 5.0 (1) 5.0 Based on 1 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 5.0 (2) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 5.0 (2) 5.0 Based on 2 reviews ## User reviews Overall rating 4.0 Based on 2 reviews Filter by rating 5(0) 4(2) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent BS Brian S. Business Operations Analyst Utilities ### "Northstar Review" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 April 6, 2022 I am very please with the Northstar product itself and the customer support is top notch. Pros The software has excellent customer support. Billing and collecting for utility services is efficient and accurate when using Northstar. In the ever changing world of utilities, Northstar offers an array of billing mechanisms based on our services provided and the technology used by our department. Cons Northstar is a sophisticated system and many of the options or processes available, our company does not utilize. That is not a demining statement, the vast amount of options the system offers could benefit some companies. Northstar has a lot of capabilities, so what I like least about Northstar is the time it takes to become accustomed to the system. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor April 8, 2022 Brian, thank you so much for taking time out of your busy day to review our utility billing software and services. We appreciate your willingness to share your experiences, and we thank you for helping other industry professionals to understand how NorthStar can benefit them. We are so happy to hear that our customer support team is serving you well and that our software is efficient and accurate. Thank you for being a loyal NorthStar customer. DJ David J. East Region Sales Manager ### "NorthStar v6.3.1" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 0.0 0.0 Customer Service 5.0 5.0 Likelihood to Recommend 0/10 July 24, 2009 Perfection solution for multi-service utilities or municipalities with 10,000 to 100,000 customer accounts. Pros Red Flag compliance Secures Customer Sensitive data such as financial and personal identification numbers. Rules Engines that supports uniqueness of a utility's workflow to be "configured" vs "$$customized$$" as part of industry best practices. Excellent Customer Self-Service via the web modules. Strong cashiering/payment functionality. Intergrated Financials. Cons Weak on Customer Relationship Management functionality. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)