# Citrix Workspace Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is Citrix Workspace the right Remote Work solution for you? Explore 121 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/220624/Citrix-Workspace/reviews

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Citrix Workspace

4.2 (121)

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Last updated March 13th, 2026

# Reviews of Citrix Workspace

Ease of use

4.2

Customer Service

3.9

## Pros and Cons in Reviews

Secure and seamless remote connectivity

95% positive reviews out of 22

Most users report remote access enables secure, reliable work from any device, supporting long sessions efficiently.

Regular crashes and instability

76% negative reviews out of 34

Most users report bugs and issues cause frequent crashes, disconnections, and glitches, disrupting workflow and reliability.

Steve W

Business Technology Systems Administrator, 201 - 500 employees.

"Sometimes issues with it getting stuck and having to force close app or call Tessitura to get sessions unstuck."

Frequent lag and slowdowns

89% negative reviews out of 27

Most users comment performance and speed issues include lag, slow response, and frequent downtime impacting productivity.

## Showing most helpful reviews

Showing 1-25 of 121 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Ronit J.  
Design Engineer  
Machinery  
Used the software for: 1-2 years

### "Citric Workspace: Best Desktop Remote Accessing Tool"

September 12, 2024

4.0

The overall experience is quite good and it provide a seamless experience of working and accessing the desktop remotely for most of the applications.

Pros

The best things which I like about Citrix Workspace is its ability to access a computer remotely for a long session time which allows companies to provide remote working opportunities to its employees.

Cons

Some of the apps like Microsoft Teams doesn't work properly like when someone is sharing the screen, it is not visible in the system with which we are accessing the desktop remotely.

Review Source

VR

Verified Reviewer  
Software Enginner  
Computer Software  
Used the software for: 6-12 months

### "Citrix: Best Virtual workstation"

March 25, 2021

5.0

Pros

It's easy to use and best optimized for remote desktop with the windows operating system. The experience is so great that it feels like we are accessing our own physical device as it supports almost all shortcuts. The support for multiple displays helps to be more productive which is one of the deal-breaking feature for me. It is highly secure as we have to enable 2 FA to be able to login into our remote desktop.

Cons

Currently, I am using Citrix workspace for development, so I would like to see Citrix optimized for the Linux system as well. I have to change the configuration in the system when installing the Citrix workspace app in Linux (Currently using Ubuntu 20.04). Sometimes the resolution doesn't match with the window size so I have to work on fullscreen mode.

Switched from

[TeamViewer ONE](https://www.capterra.com/p/194565/TeamViewer/)

I faced lot latency and connection issue in teamviewer. On researching I found out that citrix is better optimized for Windows so I along with the team switched to Citrix.

Review Source

BG

Bryson G.  
CRNA  
Medical Practice  
Used the software for: 1-2 years

### "A good service "

January 11, 2025

3.0

I think citrix is a great functional service for the hospital to transfer information through each base.

Pros

I like the access it provides to other apps around the hospital. its an easy way to connect through each hospital base or computer and bring over its files or information.

Cons

Not being able to close out with one simple click. it takes me to end task manually instead of letting the functions close all together.

Review Source

VR

Verified Reviewer  
physician  
Hospital & Health Care  
Used the software for: 2+ years

### "Citrix is dynamite!"

August 4, 2025

5.0

I love it. I have worked for two companies that don't have it and of course have adjusted, but it is the best option for medical practices in my opinion. I have colleagues who have used it along with other products and they share my thoughts as well, that citrix is superior.

Pros

It has everything all in one spot. Updates have been nearly seemless and even when the internet disconnects, it senses it and works on reconnecting within 5 mins. I know it is a bit more pricey, but it has such great value for all that you get.

Cons

Sometimes the updates for an app within citrix require you to restart your computer, so that can be tough if you are in the middle of working. In the past I had to go to the citrix site to download the latest version, but I think that issue has been corrected now.

Review Source

VR

Verified Reviewer  
Admin agent  
Computer & Network Security  
Used the software for: 6-12 months

### "Citrix workspace "

December 20, 2025

5.0

Great and easy to learn and educate. Very efficient platform have been using it for about 2 years now

Pros

It is easy to use and very efficient. We can operate and learn to use even with a layman words or language

Cons

Does crash a lot, but maybe because of the work load at times as organizations use that in big numbers

Review Source

VR

Verified Reviewer  
Research Scientist  
Building Materials  
Used the software for: 2+ years

### "Saved my butt when I didn't have access"

July 23, 2025

5.0

A convenient backup when I have needed it the most. Allows you to access software that is otherwise stuck on a computer far away.

Pros

Helps me access critical software securely from overseas or out of office. Has saved me many times in a pinch.

Cons

Can be a bit laggy especially when running on an older computer. Needs a good internet connection to be effective.

Review Source

BP

Brittany P.  
Desktop Support Technician  
Computer & Network Security  
Used the software for: 2+ years

### "Citrix Workspace is a World-Class Digital Workspace Platform "

March 13, 2025

5.0

Citrix Workspace is an awesome product that provides access to virtual desktops and applications from virtually anywhere!

Pros

Citrix Workspace provides seamless access to remote desktops and applications as well as a very scalable product.

Cons

If a user has a slow internet connection with poor bandwidth there may be some performance issues.

Review Source

VR

Verified Reviewer  
Enginner  
Food & Beverages  
Used the software for: 2+ years

### "Citrix Workspace is a great tool"

February 3, 2025

5.0

Pros

Citrix Workspace is an indispensable tool for application virtualization.

Cons

Citrix Workspace is sometimes unstable when updating applications

Review Source

IP

Issac P.  
Senior Engineer  
Automotive  
Used the software for: 2+ years

### "Great solution to connect to virtual systems"

January 4, 2025

5.0

Citrix workspace is good as an interface to connect with virtual systems

Pros

The dashboard contains all the virtual machines, virtual servers ,virtual desktops linked to your user account. Supports to restart the virtual system using a button click without logging into the machine

Cons

The session disconnects frequently due to idle time or connection issues

Review Source

NV

Nathan V.  
Operations Analyst  
Building Materials  
Used the software for: 6-12 months

### "Citrix Workspace Review"

May 1, 2025

4.0

Overall I give my experience with Citrix an 8/10 due to some slight issues but overall I have had an easy time using this software.

Pros

I enjoyed how Citrix has various programs within the workspace that you can use. The program are very easy to use and contain helpful information.

Cons

The only issue I had with Citrix was connectivity issues. This could be a Citrix issue or a personal internet issue but the connection timed out quite often.

Review Source

SW

Stephanie W.  
Senior Manager  
Fund-Raising  
Used the software for: 2+ years

### "Honest Citrix Feedback"

December 6, 2024

4.0

It's not the worst product, and I'm able to still get the job done, but I still struggle with the lack of efficiency.

Pros

I find it extremely helpful that Citrix allows me to have a workspace to perform database needs in a remote environment.

Cons

I think Citrix is honestly very clunky, and slow. It seems to be a struggle to open the link sometimes, and also inefficiently runs in the background. I don't think it's the most user friendly of systems.

Review Source

EV

Erik V.  
Technical consultant  
Information Technology and Services  
Used the software for: 1-2 years

### "Decent but there's room for improvement"

November 18, 2024

3.0

It's decent but there's room for improvement.

Pros

It's nice to be able to keep the clients environment seperated from my own.

Cons

I constantly get logged out of the browser session which is really annoying. The connection to the remote session is often quite buggy as well.

Review Source

JP

Johnna P.  
Senior Analyst  
Legal Services  
Used the software for: 1-2 years

### "Citrix Workspace Review"

August 13, 2021

3.0

I have had a good experience with Ctrix Workspace and would recommend to others

Pros

Citrix is nice accommodation for companies who are not normally remote. It's useful for ensuring safety of information within the company and allows users to still access the same information they do at work that normally you need to be on the Company IP address for.

Cons

Citrix crashes constantly for me and takes up a lot of space on my computer which affects site speed / load time

Review Source

JF

Jennifer F.  
Manager  
Legal Services  
Used the software for: 2+ years

### "Easy for Teams to Learn, Brings Security and Peace of Mind for Clients."

June 14, 2022

4.0

Overall, very positive. If any issues come up, it is usually easy to work through and ultimately we have never had any major issue where Citrix didn't function properly. Teams quickly scale and it gives everyone peace of mind.

Pros

Citrix environment is familiar, it is very secure and it enables access to necessary systems, software and sensitive data. Almost everyone new that comes across a Citrix environment learns it quickly. It's easy to toggle between the Citrix Workspace and the typical Desktop but it locks down features like copy/paste between the two for security.

Cons

Sometimes if you have two Citrix environments running at the same time there can be problems. For example, when running Citrix on a thin client machine and then needing to launch a separate client-side Citrix environment to access particular information hosted on a client site, sometimes you'll see software stall out or not function well. When troubleshooting, the first question for the software is usually "Are you running Citrix?" and then they tell you they're working on a patch to fix known Citrix issues for the software.

Review Source

AA

Anthony A.  
IT Support Specialist  
Consumer Goods  
Used the software for: 1-2 years

### "Citrix Workspace (Cloud enviroment)"

May 2, 2022

4.0

Overall i think this is an amazing package for anyone looking to transition their business to Saas (Cloud).

Pros

Citrix workspace is quite easy to use. Our employees log onto the Citrix program to get onto the cloud environment. Software seems to be constantly updated. Seamless transitions between the local computer. File transfers available able to use printers scanners and peripherals without having to re install on cloud.

Cons

minor lags and timeouts (Could be our infrastructure) ive had reports of Keyboard not properly synchronizing causing errors or in severe cases complete random characters when typing (havent experienced it recently).

Reason for choosing Citrix Workspace

Was recommended to us as a good software packag.

Review Source

VR

Verified Reviewer  
Software Engineer  
Information Technology and Services  
Used the software for: 1-2 years

### "best for remote access"

July 2, 2022

5.0

Pros

Citrix workspace help in accessing various applications from anywhere, It works as a central system. It is cost-effective as compared to on-premise hardware.

Cons

since it works as a central system, sometimes due to server crash or server-side problem, multiple users can be affected.

Review Source

VR

Verified Reviewer  
Pharmacy Technology Coordinator  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "Citrix makes working from home easy"

April 7, 2022

5.0

Pros

I love being able to securely login and work from home

Cons

The software doesn't always log me in properly or logs me out too soon.

Review Source

VR

Verified Reviewer  
Intermediate Client Services Representative  
Banking  
Used the software for: 6-12 months

### "Just terrible"

December 2, 2022

3.0

Pros

It allowed for remote work in a very data sensitive line of work

Cons

Just about everything. Terrible to use, not intuitive.

Review Source

VR

Verified Reviewer  
Investment Solutions  
Marketing and Advertising  
Used the software for: 2+ years

### "Inconsistent"

March 30, 2021

3.0

The most beneficial part is being able to work from anywhere and on any computer. It's made the transition during the pandemic doable for my entire company.

Pros

I like how I'm able to access my company's remote server on any one of my computers and anywhere in the world.

Cons

It is spotty and at times, it says I'm logged in but doesn't fully log in. The app doesn't work on my Mac or Dell so I always have to log in through a web browser.

Review Source

VR

Verified Reviewer  
Software Engineer - Part Time  
Telecommunications  
Used the software for: 2+ years

### "Useful for large businesses"

November 23, 2021

3.0

Good but not enough

Pros

It is good to access production systems wherever you connect without security concerns.

Cons

The performance and connection lost cases kills the developer productivity.

Review Source

SS

Shanta S.  
Medical Assistant  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "Does not work well at all"

October 11, 2021

1.0

Terrible! It is a horrible product. I thought it was just the one organizations wi-fi, but now that I have started a new job and they too use this product and have similar issues I see it is the product!

Pros

Nothing I would not recommend this product at all.

Cons

I have used Citrix at two large organizations. At both companies the same thing happens. You get this disconnect from server error. It causes downtime and login issues. It is extremely bad if it is being used by many who are working from home. It is almost a daily issue!

Review Source

HY

Hulya Y.  
Search Asisstant  
Higher Education  
Used the software for: 2+ years

### "Briefly look Citrix Workspace"

November 3, 2022

4.0

Pros

The best feature for employees like me is high performance for those who work remotely.

Cons

The network security prompt is insufficient. There are reports of data being stolen.

Review Source

AD

Austin D.  
Digital Marketing  
Mining & Metals  
Used the software for: 2+ years

### "Easy for remote work "

November 14, 2023

5.0

Pros

Citrix works great when I have to work remotely. Especially if I am on a phone, I am still able to get access to all of my materials.

Cons

Sometimes there are small glitches or an application doesn't open.

Review Source

EE

Elroy E.  
Internal Auditor  
Higher Education  
Used the software for: 6-12 months

### "Work from home made simple"

April 5, 2022

4.0

Great tool for monitoring employees who work offsite, however it lacks simplicity.

Pros

What I like mostly about this software is that it makes communicating between different individual across the organization very easy and simple. Its a great toll to use to monitor employees that work offsite, it tells the idle time and/or time spent away from the computer. Its great to share files across departments as well which can be edited and made available to pertinent individuals.

Cons

It uses a virtual computer which may be a contributory factor as to the reason why it slows down throughout the day. It appears as it there is a server problem as no matter how fast your internet is, it continues to slow down.

Review Source

CI

Courtney I.  
Financial Aid Leader  
Education Management  
Used the software for: 1-2 years

### "Decent Software"

June 20, 2021

4.0

It’s been fine, but I don’t love the crashing.

Pros

I like everything that Citrix is capable of doing. It is the main program that I use each day to enter students, calculate their graduation date, and keep track of placement data. Our company uses this program very often.

Cons

The program crashes at least once a day. Everyone in my company experiences this problem and it can be very frustrating to be in the middle of work and then lose it and have to open the program and start over.

Review Source

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