# Page 3 | Citrix Workspace Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 3 - Is Citrix Workspace the right Remote Work solution for you? Explore 121 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/220624/Citrix-Workspace/reviews

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Citrix Workspace

4.2 (121)

[View alternatives](https://www.capterra.com/p/220624/Citrix-Workspace/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Page 3 - Reviews of Citrix Workspace

## Showing most helpful reviews

Showing 51-75 of 121 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

KM

Katalina M.  
Ing. Sistemas  
Information Technology and Services  
Used the software for: 2+ years

### "Tus agentes trabajan desde casa mejor con Citrix"

May 28, 2023

5.0

Pros

este aplicativo ha permitido que nuestros agentes desarrollen sus labores desde la comodidad de su hogar con equipos de bajos requisitos.

Cons

puede llegar el punto en el que el aplicativo no abra, esto se soluciona con simplemente actualziar politicas.

Review Source

VR

Verified Reviewer  
Software Engineer  
Information Technology and Services  
Used the software for: 1-2 years

### "best for remote access"

July 2, 2022

5.0

Pros

Citrix workspace help in accessing various applications from anywhere, It works as a central system. It is cost-effective as compared to on-premise hardware.

Cons

since it works as a central system, sometimes due to server crash or server-side problem, multiple users can be affected.

Review Source

DP

Danielle P.  
Administrative Assistant  
Information Technology and Services  
Used the software for: 2+ years

### "Citrix Workspace"

August 24, 2021

2.0

If management would approved use terminating this program today, we would. Over half of our tickets are Citrix related on our helpdesk queue.

Pros

I like that if we lose power my work is saved in the virtual environment so I can return back to my work quickly once the issue is resolved.

Cons

We have connectivity issues on regular basis internally and with our clients. These issues haven't been able to be corrected by support for months. Having to tell a client that Citrix's own support team cannot fix their issues when they call every morning havi9ng issues logging in is frustrating and makes us look bad.

Review Source

VR

Verified Reviewer  
Pharmacy Technology Coordinator  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "Citrix makes working from home easy"

April 7, 2022

5.0

Pros

I love being able to securely login and work from home

Cons

The software doesn't always log me in properly or logs me out too soon.

Review Source

Cheryl H.  
Application administrator  
Government Relations  
Used the software for: 2+ years

### "Remote working as a permanent option"

May 14, 2021

4.0

Our IT department luckily managed to roll out Citrix for the whole company (700+ people) just in time for the pandemic. This made the switch from office work to home working relatively easy. I have everything I need at my fingertips whether I am at the office or anywhere else. It's very convenient. Multiple work spaces and the possibility to connect to more branches.

Pros

This software has allowed me to work from home full-time during the pandemic with a minimum of problems. Multiple screens and workspaces also no problem.

Cons

I have to actively look for updates, I don't get automatic notifications if there's a new version available.

Review Source

Holonou D.  
Gestion de clientèle  
Accounting  
Used the software for: 1-2 years

### "Outils de contrôle de sécurité "

August 10, 2023

5.0

Pros

Très facile et bienLa confiance au sein des clients

Cons

L'incompatibilité avec d'autres téléphone

Review Source

VR

Verified Reviewer  
Business Consultant  
Banking  
Used the software for: 1-2 years

### "Popular remote desktop for corporations"

March 20, 2023

4.0

Pros

I can access work applications from many places without worrying to get to a specific computer.

Cons

Some applications are not optimized - so they lag a lot.

Review Source

DJ

Deonna J.  
Customer Care Representative  
Retail  
Used the software for: 6-12 months

### "Great for remote work"

November 15, 2022

4.0

Overall, I wouldn't be able to do my job without it. I answer calls, and emails and use it to do live chats so in part it's a tremendous need for my job.

Pros

It's effortless to navigate. Once you know the system you should have no problems learning tricks about the system. It gives us a significant override of our site.

Cons

It does sometimes freeze and can be slow which sometimes affects work time. I wish the system would also tell you more when it needed an update.

Review Source

VR

Verified Reviewer  
Intermediate Client Services Representative  
Banking  
Used the software for: 6-12 months

### "Just terrible"

December 2, 2022

3.0

Pros

It allowed for remote work in a very data sensitive line of work

Cons

Just about everything. Terrible to use, not intuitive.

Review Source

II

Isael I.  
IT Support  
Hospital & Health Care  
Used the software for: 2+ years

### "Excellent platform"

December 27, 2021

5.0

It is a very good experience, because citrix workspace offers me an excellent tool to work from home as if you were at work

Pros

It is excellent software that allows me to interconnect with applications and operating systems that make employees feel comfortable with work even from home, in addition to being a software that facilitates work

Cons

It is an excellent software so far I have no complaints some

Alternatives considered

[vCenter Server](https://www.capterra.com/p/33977/VMware-VirtualCenter/)[vSphere](https://www.capterra.com/p/93512/VMware-Horizon/)

Review Source

VR

Verified Reviewer  
Investment Solutions  
Marketing and Advertising  
Used the software for: 2+ years

### "Inconsistent"

March 30, 2021

3.0

The most beneficial part is being able to work from anywhere and on any computer. It's made the transition during the pandemic doable for my entire company.

Pros

I like how I'm able to access my company's remote server on any one of my computers and anywhere in the world.

Cons

It is spotty and at times, it says I'm logged in but doesn't fully log in. The app doesn't work on my Mac or Dell so I always have to log in through a web browser.

Review Source

VK

Vincent K.  
Team Lead  
Financial Services  
Used the software for: 2+ years

### "Still a standard for lot of companies"

November 29, 2023

5.0

Pros

Scaleability - easy of installation - ease of deployment (trough intune for example)

Cons

As times are changing, companies that are running M365 services will be switching to Azure Virtual Desktop potentially. For many, pricing is currently the sole reason to stick with Citrix Workspace

Reason for choosing Citrix Workspace

The external party was running critical apps / servers only trough Citrix services

Review Source

Burak S.  
Solution Architect  
Telecommunications  
Used the software for: 1-2 years

### "Navigating customer enviroment is easy with Citrix Workspace"

May 6, 2021

4.0

It is an important part of my daily life. Without it, I would need multiple access rights, multiple software to access technical environment which would be a huge waste of time.

Pros

As part of my role, I am expected to do work on multiple customers. Citrix Workspace makes it easier to connect to a customer environment. You also have an array of software at your disposal to access different nodes, data sources and applications.

Cons

Citric Receiver, the agent that is a part of Citrix Workspace has some bugs and cause problems from time to time.

Review Source

AV

Annabel V.  
Ecommerce manager  
Retail  
Used the software for: 6-12 months

### "Does what it should do but that's it"

April 28, 2023

4.0

We are required to use Citrix Workspace when working remotely to access our desktop and get access to our documents and programs.

Pros

The way of connecting and logging in can take some time using 2FA. Once logged in, you can use it as you would work in the office instead of remotely.

Cons

The user interface is outdated. It takes you back to the 00s. The interface looks old and you can't share documents from your remote desktop to your own desktop.

Review Source

SP

Sergio P.  
Financial Services Representative  
Financial Services  
Used the software for: 6-12 months

### "Great when it works"

June 15, 2021

2.0

With the exception of poor integration from our tech support, I have been very happy with Citrix as it does what it needs to do.

Pros

When it works, it gives no issues. Allows me to remotely access my work desktop, and integrates nicely with my Mac; all of my peripherals work, and it is secure.

Cons

I am hardwired to Fiber Optic internet, yet occasionally (2-3 times a day) Citrix will lose connection and this requires that I wait 2 full minutes before I'm able to re-sign in. This has a negative effect on my productivity, especially as it is unpredictable. I believe that this may be how my tech team integrates it, but it is still a major inconvenience.

Review Source

Uğur Y.  
Sales and Application Specialist  
Electrical/Electronic Manufacturing  
Used the software for: 6-12 months

### "A hero in pandemic time: Citrix Workspace"

May 16, 2021

5.0

A special view of applications and personalized tasks makes my work easier. I can connect to the office computer from my home and this is incredibly critical, especially during the pandemic period. The application works stable and I can recommend it to everyone.

Pros

I can connect to the office computer from anywhere. In this way, I can easily access my files in the local network.

Cons

The program meets all my expectations. I hope it always works stably. However, if my internet connection is a bit weak, I can sometimes find it difficult to connect. But since this is more about my connection, I don't have a big expectation from Citrix on this issue.

Review Source

MM

Max M.  
Research Assistant  
Education Management  
Used the software for: 2+ years

### "Expensive but worth it"

May 9, 2023

4.0

Overall, Citrix Workspace allows us to work remotely, allowing access to desktops from any device (even mobile devices). Despite being sometimes overhwelming in complexity, Citrix Workspace is a powerful and, importantly, secure tool.

Pros

Citrix Workspace has allowed us to deliver apps and desktops securely to any device. Moreover, I like that Citrix Workspace provides a single sign-on experience for users.

Cons

Citrix Workspace is expensive relative to competitors and its complexity can be daunting. I think it is best used in organizational settings with robust and capable IT teams.

Review Source

Talib J.  
Talib Jetha  
Staffing and Recruiting  
Used the software for: 2+ years

### "A great tool to use for a secure working environment"

April 21, 2021

4.0

This tool overall is great.

Pros

I like the fact that the implementation was simple and very quick and this tool is incredibly easy to use. It's just like plug and play!

Cons

Nothing really, there is nothing to say really that this tool can improve on

Review Source

AC

Anuj C.  
Resident Physician  
Hospital & Health Care  
Used the software for: 2+ years

### "Strong product, but frequent updates"

July 26, 2022

5.0

Pros

Overall frequent use makes patient care for our physicians simple at home.

Cons

Often requires a second start up; sends a lot of background notifications when users are not actively using it.

Review Source

Arturo G.  
Senior Android developer  
Information Technology and Services  
Used the software for: Less than 6 months

### "You have to give it a try!"

June 24, 2021

4.0

Pros

The most important feature for me is the simple integration that Citrix has with other tools on the market such as Jira or Confluence. It is very simple to link and even easier to use.

Cons

At first it can be a bit difficult to understand how Citrix works. Since it offers a lot of visual elements to work with. But it is a matter of time to understand everything.

Review Source

VR

Verified Reviewer  
Operations Manager  
Automotive  
Used the software for: 1-2 years

### "Citrix Storefront is the perfect application to house your Citrix Servers"

April 7, 2020

5.0

The ability to have one central location means less work for the user.

Pros

The ability to have all your Citrix Servers in one location that you can click to access is helpful versus having to remember specific URLs to access.

Cons

Nothing so far. This has been a far better option than when we had to manually remember the URL for the Citrix environment we wanted to connect to.

Review Source

Thilina D.  
Junior Executive  
Insurance  
Used the software for: 1-2 years

### "Working at Home made easy using Citrix Worspace"

July 22, 2021

4.0

Pros

With Citrix Workspace, Each employee has an assigned virtual desktop space to their work with easy access

Cons

Connectivity gets laggy sometime and there were occasional delays in response.

Review Source

WN

Wendy N.  
Underwriting Support  
Insurance  
Used the software for: 1-2 years

### "Fantastic for Remote Working "

October 17, 2023

5.0

Pros

very reliable and access to our whole system is very easy using this

Cons

Cannot think of anything at the moment to be honest

Review Source

YB

Yvonne B.  
Reservation sales representative  
Transportation/Trucking/Railroad  
Used the software for: 1-2 years

### "Citrix workspace"

May 10, 2021

5.0

my overall experience with citrix workspace has been truly a great experience and has caused us to be able to roll out what is needed for each day in the technology world to run the company efficiently

Pros

features that are most impactful is how easy it is to launch on a daily basis. Being that is a very important aspect of our business activities on a daily basis. Without this application we wouldn't be able to function in our daily operations. I really like the flexibility and reliability of this application

Cons

the integration was not difficult, but sometimes there may be a few instances where lagging has been an issue. but that has not been such an issue that has caused us not to be able to launch the applications that rely on citrix workspace

Review Source

ML

Marvin L.  
Subject Matter Expert  
Information Technology and Services  
Used the software for: 6-12 months

### "Citrix Pros and Cons"

April 5, 2021

4.0

All in all, I will give a neutral review. The reason is, having a continuous connection with the tools I'm using to be able to assist my subordinates will still be efficient on my end. But would still like to use it because the issue I'm experiencing does not apply every time.

Pros

I'm a Subject Matter Expert in an IT company and we are using Citrix to be able to use the tools that require the Companies Intranet. The good thing about the software is being flexible, as I can access the tools I need to pullup inside Citrix without me using the Company's computer. User friendliness is also a good thing for this application, it is very easy to use because of it's interface.

Cons

Things I would not like with the application is, sometimes it is sluggish and disconnects. I experience it, and being a Subject Matter Expert I need to respond to my subordinates with their queries and assist them with their tasks.

Review Source

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