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Ontraport

Pricing for Ontraport

4.2 (89)
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Ontraport has 4 pricing plans

  • Yes, has free trial
  • No free version
Credit Card Required: No
Discount: Information not available

Basic

$29
Pricing Model: Other
Payment Frequency: Per Month
Basic plan includes:
  • Unlimited email sending under 20k contacts
  • Add contacts as you grow
  • Up to 3 users at $9/month each
  • Drag-and-drop marketing automation
  • Two-way SMS marketing

Plus

$99
Pricing Model: Other
Payment Frequency: Per Month
Plus plan includes:
  • Everything in Basic and:
  • Unlimited email sending under 20k contacts
  • Add contacts as you grow
  • Up to 10 users at $19/month each
  • Membership sites

Pro

$149
Pricing Model: Other
Payment Frequency: Per Month
Pro plan includes:
  • Everything in Plus and:
  • Unlimited email sending under 20k contacts
  • Add contacts as you grow
  • Unlimited users at $49/month each
  • Facebook Custom Audience integration

Enterprise

$299
Pricing Model: Other
Payment Frequency: Per Month
Enterprise plan includes:
  • Everything in Pro and:
  • Unlimited email sending under 20k contacts
  • Add contacts as you grow - up to 5 million
  • Unlimited users at $69/month each
  • Private IP and infrastructure available

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What do others say about Ontraport pricing?

Pricing Rating
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Value For Money
3.8(89)

Pros

  • ActiveCampaign feels like a better option that costs less.

Cons

  • However, as we looked back through the first few weeks of use, we found there were additional charges nearly weekly. When we asked what these were and why they told us we were over our sending limit.

Read Full Reviews Below
Jonny A.
Marketing
Entertainment, 1-10 employees
Used the software for: Less than 6 months
Overall Rating
1.0
Ease of Use
1.0
Customer Service
1.0
Features
1.0
Value for Money
1.0
Reviewer Source
Source: Capterra
July 3, 2020

"Horrible deliverability. Worse customer service"

Overall: We believed we joined with an “enterprise” level package. During our initial 2.5 hours on the phone We were told our account had been set up like this. However, as we looked back through the first few weeks of use, we found there were additional charges nearly weekly. When we asked what these were and why they told us we were over our sending limit. After a great deal more time with support explaining the situation and these charges should not be happening, they openly admitted they would not reverse them and we would, yet again, have to go through the process we had already gone through to upgrade to “enterprise” Combining their inability to address these concerns and near complete lack of ability to get mail sent, we moved on. That single decision (moved to aweber) more than doubled our open rates & cut our billing by more than 70%.

Pros: Pros are that it seems that initially they were willing to help us integrate.

Cons: After moving our subscribers to another service we saw a near instant jump in opens. From 9% with Ontraport to 23.5% with the new service.

Alternatives Considered: Constant Contact, GetResponse and Mailchimp
Reasons for Choosing Ontraport: During the sales process they were quite sure they could meet our needs and by taking the more expensive plan we would be taken care of at a higher level.
Steven D. avatar
Steven D.
Head of Marketing
Computer Software, 11-50 employees
Used the software for: 1-2 years
Overall Rating
3.0
Ease of Use
2.0
Customer Service
3.0
Features
4.0
Value for Money
2.0
Likelihood to Recommend
3/10
Reviewer Source
Source: Capterra
December 10, 2019

"Complicated + Expensive....Better Options In My Experience"

Overall: Frustrating and expensive would be the best way to sum it up. ActiveCampaign feels like a better option that costs less....if you're going to go with an expensive option with all the features + potential power, might as well go with InfusionSoft If you're going to use an InfusionSoft or an Ontraport....you better be (or have someone on team) with some technical chops + patience for troubleshooting.

Pros: It is essentially a 'full stack' tool in that you can create your marketing web pages and forms in Ontraport that then connect directly to your CRM, email, marketing automation, etc tools It has the potential to be powerful and allow what would normally take multiple tools to be housed all in one.

Cons: It was complicated to use. It was honestly easier to manage multiple different tools and tie them together via Zapier or API or other integrations. Had multiple frustrating issues working with the Ontraport tool to the point where we ended up switching away.