# Ontraport Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Ontraport the right Email Marketing solution for you? Explore 89 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/220784/Ontraport/reviews --- Ontraport 4.2 (89) [View alternatives](https://www.capterra.com/p/220784/Ontraport/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of Ontraport Ease of use 3.8 Customer Service 4.3 ## Pros and Cons in Reviews Francois Pascal N Service providerInternet, 2 - 10 employeesUsed the software for: 6-12 months. “This tool allows me to automate, connect and optimize my marketing via social media marketing, e-mail advertising, A/B testing, visitor tracking for better conversion and analytics.“ July 26, 2023 JD Joane DanElle D CEO, Brand Strategist and Coach/MentorMarketing and Advertising, 2 - 10 employeesUsed the software for: Less than 6 months. “It was really difficult for me to use and I found it clunky and messy which cost me a lot of time with deleting and re-adding etc.“ August 9, 2022 Pedro L CEOInformation Technology and Services, 2 - 10 employeesUsed the software for: 6-12 months. “Congrats on that because along with a good developed all-in-one solution, they can answer fast and reliably“ March 20, 2024 Angus B MDInformation Technology and Services, 2 - 10 employeesUsed the software for: 6-12 months. “We've invested hundreds of hours, only to find core elements (split testing and analytics) don't work, as well as massive page load speed issues. “ April 14, 2022 LM Loura M Executive AssistantAccounting, 2 - 10 employeesUsed the software for: 1-2 years. “Variety of templates, and ease of use are among the best things about this software.“ January 8, 2024 BE Brooke E CeoE-Learning, 2 - 10 employeesUsed the software for: More than 2 years. “The tracking and dashboard isn't very good compared to Keap.“ August 22, 2022 JD Joane DanElle D CEO, Brand Strategist and Coach/MentorMarketing and Advertising, 2 - 10 employeesUsed the software for: Less than 6 months. “In my very first funnel that I set up, we were able to generate thousands of dollars in sales within just a few days!“ August 9, 2022 BG Barbara G Office ManagerLegal Services, 2 - 10 employeesUsed the software for: More than 2 years. “Really meant for product driven sales more than service driven like us. While the landing pages are a real plus the limitations to creating certain looks, etc. is also frustrating.“ January 13, 2022 ## Showing most helpful reviews Showing 1-25 of 89 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Steven L. Owner Marketing and Advertising Used the software for: 1-2 years ### "Great CRM/Marketing Automation Software, but with a few issues" January 7, 2020 3.0 I've used Ontraport for more than an year and I really like it (despite my concerns). It's the first window I see in the morning. Aside from basic contact management, the marketing automation component is first rate. Good task management too. Pros Nice user interface and overall capabilities. Good task management abilities along with contact management services. The support is simply best in class and the Facebook support group is stellar. Cons It's slow compared to other similar systems I've used. You also have to "click your mouse button" way more times than similar services to actually do things inside the system. For example, it may take 6 or 7 mouse clicks to create a basic task whereas past services I've used required only 2 or 3. This is extremely frustrating in terms of productivity. Overall the pros outweigh the cons - but I sure wish they'd address the cons. Alternatives considered [Zoho CRM](https://www.capterra.com/p/155928/Zoho-CRM/)[ActiveCampaign](https://www.capterra.com/p/79367/ActiveCampaign/)[Keap](https://www.capterra.com/p/76390/Infusionsoft/) Reason for choosing Ontraport Good price point and the customer service. The Facebook group is amazing. Switched from [Keap](https://www.capterra.com/p/76390/Infusionsoft/) InfusionSoft was just too confusing. Review Source Response from Ontraport March 25, 2020 Thanks for your review, Steven! We're continually working on the interface to simplify the workflow without sacrificing functionality. Here's one improvement we just recently released: We know Tasks were just one example but we've recently added "Quick Tasks" that can be created with three clicks in regular Contacts view: simply select the contact, click on Tasks, and click the Quick Task tab to create the task. Then, in our Contact Quick View interface, adding a Quick Task is just one click. We're working on lots of other projects to simplify processes and speed up the application interface keep the feedback coming! AZ Aaron Z. owner Health, Wellness and Fitness Used the software for: 2+ years ### "Lots of client management tools comes with a high price." June 21, 2022 4.0 It is a good software and platform for client management. I found other options that were more affordable that met my smaller business needs. Pros The email management and sales recording data are very helpful and critical to my business. There were a lot of tools that I did not utilize and needed for a business my size. Cons There are a lot of features, which you pay for, regardless of whether you use them. For simple email management, there are other options. For full-scale client management, Ontraport may be a good fit. Alternatives considered [Mailchimp](https://www.capterra.com/p/110228/MailChimp/) Reason for choosing Ontraport I first choose ontraport due to the recommendation from my software team. Over the years, I realized I was paying for options that I was not using. After using ontraport for three years I switched to Mailchimp which had better pricing and options for a business my size. Review Source Response from Ontraport February 17, 2023 Sad to see you go, Aaron. We'll be here if/when you need more features out of your business software. ���� MJ Matt J. Director Marketing and Advertising Used the software for: 2+ years ### "Daily user since 2014" January 15, 2020 5.0 Like most businesses, we use Ontraport for general email marketing but we also use it track leads and automate follow up of hot leads - this has vastly improved our sales focus, conversion rates, and sales value Pros 1\. Ease of use, a great tool for all my marketing and automation. You have to try it to really understand 2. Support, many of whom I now know on first name basis - Ontraport attracts top notch people to be part of their team and they bend over backwards to help, especially if mistakes are made... I find them extremely proactive. 3 Come for the software, stay for the people. Not only are the staff extremely good at what they do but so are the leaders. Every dept head I've spoken with has been extraordinary and a credit to \[SENSITIVE CONTENT HIDDEN\] who himself is all over the wider community. All of this plus the Facebook Community which is amazing, no question too dumb or too complex, everyone within the wider community is very helpful. Cons The knowledge base could probably do with more detail but I can normally get the answer I need from the community with is very strong and healthy Alternatives considered [Keap](https://www.capterra.com/p/76390/Infusionsoft/) Reason for choosing Ontraport Ridiculous pricing model and a sales approach that wasn't great Review Source Response from Ontraport March 25, 2020 Thanks for the kind words, Matt! We're happy to have you as a part of the Ontraport family. We're constantly making updates and additions to our Support Center, so please let us know if you have any specific feedback or suggestions for information to add! JDD Joane DanElle D. CEO, Brand Strategist and Coach/Mentor Marketing and Advertising Used the software for: Less than 6 months ### "It was good at the time!" August 9, 2022 4.0 Overall, it is a great product! But the support that we were promised was lacking. It was as if they got the sale and forgot about us, which is why we moved to Keap. Pros Their sales page designs were outstanding and very easy to create and set up! In my very first funnel that I set up, we were able to generate thousands of dollars in sales within just a few days! Cons I didn't like their CRM (at the time). It was really difficult for me to use and I found it clunky and messy which cost me a lot of time with deleting and re-adding etc. Alternatives considered [ActiveCampaign](https://www.capterra.com/p/79367/ActiveCampaign/)[ClickFunnels](https://www.capterra.com/p/156583/ClickFunnels/)[Kartra](https://www.capterra.com/p/184946/Kartra/)[Kajabi](https://www.capterra.com/p/154682/Kajabi/)[Leadpages](https://www.capterra.com/p/203635/Leadpages/) Reason for choosing Ontraport It seemed to have all the features we wanted for a great price! Switched from [Mailchimp](https://www.capterra.com/p/110228/MailChimp/) We were looking at minimizing expenses and wanted an all-in-one solution to save time and money. Review Source Response from Ontraport February 17, 2023 We're happy to hear you had success with our page builders. As for our support, we often hear quite the opposite sentiment so I'm not sure what happened in your case but we do want to apologize that you didn't feel it met your expectations. Thanks for your feedback, Joane. AV Andra V. Founder Marketing and Advertising Used the software for: 2+ years ### "Great for a marketing CRM" March 27, 2021 4.0 We used it to manage our email marketing campaigns and follow up with B2B leads. Pros Ontraport is super customizable and intuitive to use. We use the email marketing tool and manage our leads through the sales pipeline. I love the automation component of Ontraport also. Cons I wish there was a way that Deals could be auto-created because at the moment we are using the "Contacts" section as this is the only way leads can be auto added via the Zapier integration. Switched from [Keap](https://www.capterra.com/p/76390/Infusionsoft/) Keap did not have the robust features that Ontraport has. Review Source Response from Ontraport April 2, 2021 Hello Andra! We're so happy to hear Ontraport's robust features have been helpful for your business. There actually is a way to automatically create Deals using webhooks. In this video around ~58:00 Landon talks about about many-to-many relationships, specifically Deals. https://www.youtube.com/watch?v=Uijq4\_tafIg&t=3480s I hope this video helps, but if you still need more assistance, feel free to reach out to Support or post in the Ontraport User Community in Facebook. :) And thanks for the review! JA Jonny A. Marketing Entertainment Used the software for: Less than 6 months ### "Horrible deliverability. Worse customer service" July 3, 2020 1.0 We believed we joined with an “enterprise” level package. During our initial 2.5 hours on the phone We were told our account had been set up like this. However, as we looked back through the first few weeks of use, we found there were additional charges nearly weekly. When we asked what these were and why they told us we were over our sending limit. After a great deal more time with support explaining the situation and these charges should not be happening, they openly admitted they would not reverse them and we would, yet again, have to go through the process we had already gone through to upgrade to “enterprise” Combining their inability to address these concerns and near complete lack of ability to get mail sent, we moved on. That single decision (moved to aweber) more than doubled our open rates & cut our billing by more than 70%. Pros Pros are that it seems that initially they were willing to help us integrate. Cons After moving our subscribers to another service we saw a near instant jump in opens. From 9% with Ontraport to 23.5% with the new service. Alternatives considered [Constant Contact](https://www.capterra.com/p/31898/Constant-Contact/)[GetResponse](https://www.capterra.com/p/153948/GetResponse/)[Mailchimp](https://www.capterra.com/p/110228/MailChimp/) Reason for choosing Ontraport During the sales process they were quite sure they could meet our needs and by taking the more expensive plan we would be taken care of at a higher level. Review Source Annette P. Automation Consultant Information Technology and Services Used the software for: 2+ years ### "Simply The Best!" March 5, 2022 5.0 Ontraport is heads and shoulders above the competition for an all-in-one automation tool. Yeah, I know, I sound like their marketing, but it's true. I get super cranky when tech takes up unnecissary time because it just sucks 🤪👈, AND with Ontraport, it just works and it's intuitive to USE 🎉. It's also, unlimited in nature, with their open API you really truly can scale and do anything with this platform. I've personally used them all, infusionsoft, kajabi, active campaign, clickfunnels... They say they are great 'all-in-one' solutions and they really just don't compare once you become a heavy user of these platforms. Get the right tech, get Ontraport. Pros Incredible customer support, along with the platforms features and unlimited capabilities really sets this software heads and shoulders above the rest. Everything really can be consolidated into this one platform, saving you time and headaches with deploying your business with a automated platform. Cons In the past, when new features were released, they could be a bit buggy from my experience for the first couple of months. However, their latest "CMS" release (which is a feature that allows you to build SAAS apps right in their platform!) came out without any significant issues, and the feature release they did before that one (mobile app) also seemed to be flawless. Reason for choosing Ontraport I did try out the majority of the software alternatives for months before settling on Ontraport. When I started using all of the competitors platforms heavily, it became really evident how much better Ontraport was as a product. It's hard to tell that on the surface with everyone's marketing all saying they are the best all-in-one, Ontraport really does set the bar and is so easy to use. Their customer service is also unparalleled from my experience. Review Source Response from Ontraport May 13, 2022 Thanks for this raving review, Annette! We appreciate you sticking it out with us all these years and we're so happy to hear you've been satisfied with the most recent app updates. Thanks again for the five stats! Andres V. Entrepreneur E-Learning Used the software for: 2+ years ### "Great software but you have to be an advanced user to use it properly" May 21, 2021 5.0 I've been using ontraport for more than 6 years and it's a great tool, but you have to be an advanced user to use it properly. Pros Very complete for marketing automations and advanced marketing campaigns that include lead generation and sales (including one click upsells), however, it's for advanced users. Cons The user interface needs work, specifically metrics and reports. It's too complex and need many filters to get what you want. Switched from [Mailchimp](https://www.capterra.com/p/110228/MailChimp/)[AWeber](https://www.capterra.com/p/95949/AWeber-Email-Marketing/) Needed better marketing campaigns. Review Source Response from Ontraport May 13, 2022 Thanks for your feedback, Andres. We understand that there is a learning curve with the app (as there is for most technology) which is why we've launched Ontraport University. OPU offers 150+ video lessons on all things Ontraport and is free to all our users. Check it out here: https://ontraport.com/university Mitch B. Founder Used the software for: 2+ years ### "Ontraport is so powerful and flexible - almost to the point of overwhelm" November 8, 2017 5.0 The biggest benefit is that it allows us to intelligently segment our customers and have a true CRM where we can see what happened when and troubleshoot errors. Pros You can just do so much with this software. It's amazing to have the ability to use such a powerful tool where we can design helpful systems for all aspects of our business without ever having to pay or consult a developer. The new updates they have made to the software have been amazing, and I love how there is always a helpful support person just one click away if you ever get stuck. Cons Because the software can do so much and is so flexible, it can be a bit overwhelming and at times confusing because you end up doing things in a non-standard way which can lead to a messy account. Review Source Response from Ontraport June 1, 2018 Hi Mitch! There are so many possibilities within ONTRAPORT. A best practice is to think through each process and what reporting you would like before building. You can always share your build with the ONTRAPORT Facebook User Community to get feedback before launching. Our experts and power users usually do this to see if there are other ways to build more efficiently. Ksenia B. HR manager Used the software for: 2+ years ### "Powerful, multifaceted, intuitive" March 11, 2018 4.0 It just simplifies so many processes. Being able to build a page, send emails, manage contacts, and set up campaigns all under one roof makes everything so straightforward. We're better able to roll out new ideas and events because multiple team members have learned the simple UI, and because we don't have to juggle amongst several different services for each step of the process. Pros I like how easy it is to create a sequence of events from start to finish--a page for customers to visit, a form to fill out, an email to send them upon form submission, a page to be routed to, a campaign of future emails to be added to... it's all so simple to set up with Ontraport's vastly powerful tools and visually intuitive interface. Cons Some quirks and bugs in the page editors can make building a page frustrating--for instance, in the sidebar where you upload a photo for a certain block of the page, your cursor naturally tracks over Ontraport's sample photos on the way to the Submit button--and hovering over one of those images causes it to be chosen, overwriting the image you just uploaded and inserted. I have to take a scenic route in a big C-shape with my cursor to avoid this happening. Little quirks like that stack up and become pretty frustrating. Review Source Response from Ontraport June 1, 2018 Hi Ksenia! Glad you and your team are using and enjoying the software. We hear you about the page builder. Keep an eye out for updates, we are constantly making the UI and experience better. RB Rebecca B. Business Strategist & Coach Marketing and Advertising Used the software for: 2+ years ### "I love this CRM! Ontraport has changed the way I do business" September 25, 2020 5.0 Amazing experience from the day I joined over 4 years ago until today. Pros I love this CRM! Ontraport has changed the way I do business and I recommend it to all my clients (and let's face it - to anyone who will listen). The support is wonderful and the platform is powerful. You can set up any funnel you can dream up! Before OP, I was overworked, after getting OP I have so much more time to pour into my clients. You won't regret making the leap! Questions - ask me! Cons The only thing is that at the time of this review they don't YET have countdown timers in their emails - but the key word is "YET" because they are always taking new feature requests from their community. Reason for choosing Ontraport Kajabi - and I first got this platform, but it didn't do what I was wanting - so I went with Ontraport, had everything I needed, and have not looked back! Review Source Response from Ontraport December 3, 2020 Reviews like this one is what keeps us doing what we do. Glad you've found Ontraport to be successful for your business. Thanks Rebecca! DC Dario C. Sales Coach & Keynote Speaker Professional Training & Coaching Used the software for: Less than 6 months ### "Tedious and complicated system with Bugs that cost a lot of Time & Money" August 21, 2019 3.0 So far not good, overall the Customer Support is great and they are very helpful and friendly, however on the other hand, when technical issues occur like the one I am going through, where the Automation does not work, it takes ages to figure it out and get it sorted. I am considering to leave ontraport if it is not fixed soon and they are not making it up to me for wasting my time by giving me at least 1 month for free, for all the inconvenience they caused due to their technical errors and lack of judgement to figure it out in the first place when I first mentioned it over 1 week ago. Pros At first it looked simple and the Dashboard with the navigation on the menu is okay to get used to it. Cons 1\. The Automation isn't working, even when following all the steps and get support to double check that everything is in order, I have a landing page setup with the correct optin form and the campaign email messages are in order too, but it does not trigger the campaign when I optin with an email address. 2. The Page building tool is sometimes cluncky and freezes on you, so one has to go back and refresh the page, before you can proceed with setting up and building your Landing or Sale Pages. 3. Confusing structure on how to setup an automation, there are so many small steps in between that one has to consider that if you are not a technical genius you will need a Psychiatrist after having completed a setup, because of the stress you will go through getting there. 4. Expensive for what it does and not practical, very time consuming to get even the first campaign launched, 2 months passed and I have yet to experience the Benefits of using ontraport. Review Source RL Riley L. Chief Marketing Insurance Used the software for: 1-2 years ### "Very professional support." May 20, 2022 5.0 Pros Most importantly, I'm not very good at using Ontraport. Therefore, the biggest pro for the software is the really exceptional customer service. It's very important that I can access an expert who can tell me exactly what's going wrong with my scripts and automations, because honestly it can get really confusing pretty quickly. Cons Sometimes I experience issues with usability on different browsers. For example, you can only edit postcards using Firefox, which isn't one of our standard browsers. Review Source Response from Ontraport February 17, 2023 Glad to hear you've had positive experiences with our support team, Riley. Thanks for sharing! SB Sarah B. Marketing & PR Used the software for: Less than 6 months ### "Not bad, but in hindsight I would probably pick a different CRM for us" July 11, 2017 4.0 Pros \-The campaigns feature is really comprehensive and easy to use, once you understand it. There is a bit of a learning curve. -The Email template builder is a pretty nice plus - this was something we really wanted in a CRM, although it could use some work. -HTML editor for emails is available. -Custom fields, link tracking and automatic tagging can be set up, which is great. Cons \-Hardly any of their customer service reps seem to understand how the software works. After calling and emailing support multiple times to get help setting up our first campaign, I talked to only one person who was able to give us a comprehensive and complete solution that suited our needs. Other people would constantly refer us to someone else or straight up say they didn't know/didn't offer that kind of support. -Nothing you do is saved automatically. If you're used to software with autosave (which I was), you're going to be in for a world of hurt if you forget to save regularly. -The Email templates are too rigid for my liking. I wish you could do more with it. We also have issues sometimes when sending emails where two objects which are both centered will appear in different positions, and there isn't anything that can be done about it, and other little bugs like that. -There's no mobile preview for email templates. You have to scale the window down to the size of a mobile phone to get the idea. Review Source MQ Maria Q. General Manager Marketing and Advertising Used the software for: 6-12 months ### "Complete and Useful Digital Marketing Tool" August 24, 2019 5.0 I´m happy with it and the clients that are paying and using the tool are happy too. I can see the entire campaign results in only one software, saving a lot of time and effort. Pros It allows me to have all the assets and platform of a funnel in one software, so I can analyze in which part are my leads or my clients; I can easily know which part of my funnel is broken. On Ontraport you can create entire campaigns, landings, email marketing, SMS reminders, etc. It also works as CRM so your marketing and Sales team can be on the same page. Cons It´s not easy to use, we lose quite a time trying to understand it and even when we have this software for more than a year not all the members of my team know how to use it or use it at it´s most. Review Source Pedro L. CEO Information Technology and Services Used the software for: 6-12 months ### "Definitely a must keep" March 20, 2024 5.0 Pros Their support is something out of this world! Congrats on that because along with a good developed all-in-one solution, they can answer fast and reliably Cons I don't see anything I could suggest then right now to be honest Review Source LM Loura M. Executive Assistant Accounting Used the software for: 1-2 years ### "I would recommend this to someone asking advice for automatic emails." January 8, 2024 3.0 Overall, I would recommend this software for anyone who needs to automate emails and store contact information. Pros Variety of templates, and ease of use are among the best things about this software. Cons Occasionally, things would be repetitive. E-mail previews were also necessary because the content did not look the same once sent as it did when in edit. Review Source DP Dawn P. Operations Assistant Accounting Used the software for: 1-2 years ### "Top Notch" April 22, 2022 5.0 Customer Service is top notch! Any issues that I have I reach out via chat and get an answer right away complete with screenshots and full explanations / details. Pros Customer Service is amazing! Very helpful Cons Room for error / oversights with automations Review Source Response from Ontraport May 13, 2022 Glad to hear you've had a great experience, Dawn! Thanks for the feedback. PR Paul R. CEO Marketing and Advertising Used the software for: 1-2 years ### "Great Membership and CRM Management" November 6, 2022 5.0 Great experience and support Pros The Training Videos and Customer support Cons I can not think anything I have not liked so far. Review Source Response from Ontraport February 17, 2023 Happy to hear you've found our training videos helpful (and our customer support, of course). Thanks for sharing, Paul. Amy H. Author Education Management Used the software for: Less than 6 months ### "Ontraport is easier than other CRMs" August 22, 2018 5.0 My best suggestion here is to figure things out as best you can, watch the videos, and when you are ready to set up something big, like a funnel or a campaign, use your support time to set up something big for yourself. They record it, so, you can refer back to it. Pros My favorite thing about this is that you can use this for both lead capture as well as funnels and affiliates. So, the multi functionality of this is great! Cons My least favorite thing is the learning curve. There is a learning curve, but, you get 2 one on one trainings with ontraport. Review Source Response from Ontraport February 8, 2019 Hey Amy! That's a good suggestion. Going through our usecases, in-app tutorials and videos gives you a headstart and you know what to ask when you have the one on one onboarding calls with our team. Thanks for sharing! DM Dani M. Owner Management Consulting Used the software for: 2+ years ### "A growing tool for growing businesses" April 22, 2015 5.0 Pros I love the support that Ontraport provides to their users. They are quite receptive to feedback and listen when you tell them there is a bug. I also like the automation of course. The membership site integration with PilotPress is great. I like that their support is also better than their competitors. I've spent many weekend days in the midst of an issue with their support. They are so helpful! Cons The growing pains. Sometimes bugs pop up ( seems to be in the past but still ) and it's frustrating mid launch to have things like this come into play. Review Source LM Lisa M. Owner Hospitality Used the software for: 1-2 years ### "Ontraport - OAP" April 22, 2015 2.0 Pros It is simple to use and you can set up complicated e-mail sequences to fire automatically Cons It is very glitchy, it is not supported by people like driftflow, zapier, optin monster to name a few, the sales order process is horrible. Support is via e-mail only which can get really frustrating. It is only built for an american, to get the sales order pages to work for me I have to add html. I cannot use large amounts of the system Review Source Donna L. Relationship Coach / EFT Practitioner / Business Owner Used the software for: Less than 6 months ### "Great service" December 8, 2017 5.0 Pros I have used Ontraport for some parts of my business. It offers great landing pages. There are many aspects of the service that I did not use. It is becoming a one stop do it all service. Cons I was overwhelmed by it. Maybe once I am busier, it will become a great service. the price is high but cheaper than its main competition. Review Source Response from Ontraport June 1, 2018 Hi Donna! Thank you for the 5-star rating. Are you still feeling overwhelmed? Shoot an email to support@ontraport.com and ask them to connect you to the right resources or hop on a strategy call with our team. ES Edwin S. Community Engagement Officer Sports Used the software for: Less than 6 months ### "A full-cycle CRM and email marketing platform with one of the best editors for forms & landing pages" August 4, 2018 5.0 Pros Ontraport is very comparable to Infusionsoft, and it's cheaper though the difference in pricing has limitations due to Ontraport's odd pricing tiers. It does however surpass Infusionsoft when it comes to the flexibility in customising things, and the creation of forms, landing pages and emails is superb. It has one of the best automation features and editors I've come across. Cons You can't get a free trial. So you either pay and use the 90 days money back guarantee, or find a friend who has it to see it in action and try it out. The pricing tiers are rather odd as there's no middle ground. The difference in price between having 2500 contacts and 25000 is double. The lack of scaling of the pricing can be an issue for smaller/medium sized businesses. Review Source Response from Ontraport February 8, 2019 Thanks for your feedback, Edwin. We're glad our software gave you the freedom to customize your bussines automation processes as you see fit! We've updated our pricing stucture to better fit a scaling buisness -- If you haven't see the new teirs yet, check them out! (hyperlink: https://ontraport.com/pricing) SH Stephanie H. Management Consulting Used the software for: ### "Made all the difference with my business" November 11, 2013 5.0 Pros I like the way my business runs on it. I own a small business (3 employees) and was having troubling scaling. The more customers I got, the more time I had to spend juggling just to keep my business afloat. I was using a bunch of different technologies, couldn't get them to talk to each other, and was so frustrated with technology. Then came ONTRAPORT. My business now runs on autopilot. I have free time and am making a lot more money (now that technology isn't a roadblock). The customer support is fantastic. They've done a stand-up job supporting me and worked overtime once to help me with a launch. Cons I've been waiting on the release of their updated software. ONTRAPORT is great as it is, but I can't wait for the extra features. Review Source Similar Products Featured ## Related categories [Email Marketing](https://www.capterra.com/email-marketing-software/)[CRM](https://www.capterra.com/customer-relationship-management-software/)[Lead Generation](https://www.capterra.com/lead-generation-software/)