# Page 4 | Ontraport Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 4 - Is Ontraport the right Email Marketing solution for you? Explore 89 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/220784/Ontraport/reviews

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Ontraport

4.2 (89)

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Last updated March 13th, 2026

# Page 4 - Reviews of Ontraport

## Showing most helpful reviews

Showing 76-89 of 89 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

JC

James C.  
Founder  
  
Used the software for: 6-12 months

### "Very easy to use, advanced features and blows away the competition."

March 31, 2018

5.0

Pros

Ontraport is a POWERFUL tool for automation and tops mailchimp, aweber and other AutoResponders as the in depth automation sequences are easily managed and are much more robust than other software.

Cons

It's very expensive, but that's made up for with outstanding support, great automatic sequences and ease of use.

Review Source

Response from Ontraport

June 1, 2018

Hi James! Thanks for the glowing review. We like you too!

DH

David H.  
Spiritual Teacher  
  
Used the software for: Less than 6 months

### "My primary experience with this software was getting people OFF of it."

May 9, 2018

3.0

Pros

I like that it exists and serves people and gets the job done. Outside of that, there's little I really love about this software. I can use the functionality, but there are much more intuitive alternatives and much cheaper ones too.

Cons

I know there are many practical uses for a software this big, and that everyone uses one of the big email marketing softwares and that you "should" use them too. I see the benefits, compared to a Mailchimp, and I also think few people get much from a software this complex and are better off sticking with a software they understand.

Review Source

Response from Ontraport

June 1, 2018

Hi David! Business owners usually move to ONTRAPORT after they find a point solution isn't the right fit for their needs. Having all of your lead, client, eCommerce, support and more notes and interactions under one roof make it so that teams have less "fall through the gap" type of experiences. Businesses who are just getting started and only need the email marketing solution probably aren't the best fit. Appreciate your review!

TH

Tomasz H.  
marketing specialist  
Media Production  
Used the software for: Less than 6 months

### "Totally it is not 2018 software"

December 18, 2018

1.0

Pros

\- nothing more then in other marketing automation software, it is really not worth this money. You can have another innovative software for this price.

Cons

\- Really uneasy to build an emails with the builder. Fake drag and drop, which is really hard to use. - Most of the stuff is not customisable

Review Source

Response from Ontraport

February 21, 2019

Thanks for the feedback, Tomasz. We are sorry that we were unable to provide more information showcasing the power of the system as a whole and not only marketing automation. We are constantly making changes and updates to our software and hope that you will give us a try again.

DG

Dov G.  
Owner  
Management Consulting  
Used the software for: 2+ years

### "Ontraport works great for us."

April 23, 2015

4.5

Pros

It's simple to use. They're always adding and improving. And the support is awesome.

Cons

Still some bugs, but nothing that really gets in the way long term. And they're always working to improve and fix things.

Review Source

NW

Nichole W.  
Consultant  
Computer Software  
Used the software for: 2+ years

### "Good software but not without flaws"

April 22, 2015

3.5

Pros

I love the automation functionality, it really is what puts Ontraport above other competitors in my mind.

Cons

Sometimes the system can get bogged down, especially after years of use and data.

Review Source

NO

Natalie O.  
Owner  
Management Consulting  
Used the software for: 1-2 years

### "Ontraport Gives You Everything In One Place"

April 9, 2015

4.0

Pros

Ontraport has so many features, it includes everything you need to stay in touch with, follow up with, and keep track of all your customers, lists, emails sent and customer purchases. All the clients I work with who have Ontraport absolutely love working with it!

Cons

It can be confusing at first to find all the pieces and where they hide.

Review Source

SD

Sorin D.  
Director of Marketing  
Computer Software  
Used the software for: 2+ years

### "Very versatile and simple to use"

April 22, 2015

4.5

Pros

Constant fight for upgrades and work for getting a better product

Cons

The fact that it is easy to use, the way this guys connect with there customers

Review Source

VM

Veit M.  
Owner  
Medical Practice  
Used the software for: 1-2 years

### "OntraPort Review"

April 30, 2015

4.0

Pros

Customer Tagging and if-then automation rules that allow to automate a lot of marketing processes.

Cons

Slow in implementing very important feature requests.

Review Source

KK

Kristin K.  
Freelance  
Computer Software  
Used the software for: 6-12 months

### "Overall great, intuitive product"

May 5, 2015

5.0

Pros

My favorite thing about this product is its versatile functionality. I have used other, similar products in the past, but this is by far the most intuitive and user-friendly (without sacrificing productivity).

Cons

Sometimes it can drag/lag, and there have been a few (usually very minor) bugs.

Review Source

CG

Caitlin G.  
Private Travel & Marketing Coordintor  
  
Used the software for: Less than 6 months

### "Great all-in-one business solution"

December 14, 2017

5.0

Good value for money compared to CRMs and platforms with similar functionality.

Pros

Covers CRM, e-mail marketing, campaigns, and payments. Visual campaigns feature and strong analytics and reporting.

Review Source

JM

Jason M.  
  
  
Used the software for:

### "Incredible support and responsiveness"

November 17, 2016

5.0

Ontraport never ceases to impress, from their initial support to troubleshooting a custom integration issue with me, they always are on top of the game. I love ONTRAPORT (joined 7 months ago) and plan to continue and grow with this awesome organization!

Review Source

Response from Ontraport

June 1, 2018

Hi Jason! We LOVE you too. Keep up the great work.

CE

Christina E.  
Owner  
Management Consulting  
Used the software for: Less than 6 months

### "Ontraport is the best product purchase we've made in our business"

April 22, 2015

5.0

Pros

Ontraport is easy to use, fairly intuitive and their customer support is FANTASTIC.They are very responsive, in some case, even before I've been able to submit a support request they've come to my rescue.

Cons

I'm really having to rack my brain here on this one. There isn't anything that I don't like, that I don't wish they did (because they are so incredibly responsive, many "wishes" have become reality, very quickly).

Review Source

LS

Laura S.  
  
Management Consulting  
Used the software for:

### "A must have if you are serious about business"

December 5, 2014

5.0

Pros

Their product is easy to setup and get started with. Their support is one of the best I have ever dealt with.

Cons

It doesn't have enough done for your templates. They are getting more all the time though.

Review Source

CE

Chuck E.  
Owner  
Management Consulting  
Used the software for: Less than 6 months

### "Excellent product, quick to respond to service issues"

April 22, 2015

4.0

Pros

Working with the product is fairly easy. The customer support has been great.

Cons

While the customer support is responsive. Sometimes communicating the issue is challenging. The format of the support ticket emails is also rather confusing.

Review Source

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