--- title: "Jaggaer Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Jaggaer Software - reviews, pricing plans, popular comparisons to other Procure to Pay products and more." source_url: "https://www.capterra.com/p/221215/JAGGAER/" page_type: "product" language: "en" publication_date: "2026-10-19" --- # Jaggaer Software Review 2026: Features, Integrations, Pros & Cons Last updated on October 19, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Jaggaer ## What is Jaggaer? ## What is Jaggaer used for? [Supply Chain Management](https://www.capterra.com/supply-chain-management-software/)[Vendor Management](https://www.capterra.com/vendor-management-software/)[Contract Management](https://www.capterra.com/contract-management-software/) Top alternative Featured Overall rating Based on 21 user reviews Reviews sentiment Positive 81% Neutral 5% Negative 14% Starting price $1 Other, Per Year Free trial not available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Jaggaer?[Manage this product listing](https://www.g2.com/products/jaggaer/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Jaggaer 4.1 (21) VS. [4.2 (1,341)](https://www.capterra.com/p/135618/Odoo/reviews/) Starting Price $1 Other, Per Year Starting Price $31.1 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 3.8 (21) Ease Of Use 4.0 (215) Value For Money 3.8 (15) Value For Money 4.1 (161) Customer Service 4.3 (20) Customer Service 3.9 (175) ## Jaggaer alternatives [4.2 (2,086)](https://www.capterra.com/p/135757/NetSuite/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 85% of reviewers rated it above 4 stars [4.0 (135)](https://www.capterra.com/p/115928/Coupa/reviews/) Starting price $2500.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 80% of reviewers rated it above 4 stars [4.5 (109)](https://www.capterra.com/p/136077/Tradogram/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars Highest Rated [4.6 (7)](https://www.capterra.com/p/154511/SMART-by-GEP/reviews/) Starting price $0.01 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars ## FAQs about Jaggaer Overview ### Which roles and teams benefit most from Jaggaer? Jaggaer is most used by procurement, sourcing, purchasing, and category management teams managing supplier selection, bids, contracts, and purchasing processes. Accounts payable and finance analysts support invoice and spend controls, while supply chain, operations, and strategy leaders monitor procurement performance. IT, cloud, and data teams manage system configuration, reporting, and integrations. Answer based on 20 reviews Overview ### What company size and specific industries is Jaggaer built for? Jaggaer is designed for enterprise organizations and procurement professionals in manufacturing, higher education, life sciences, healthcare, distribution, retail, consumer packaged goods, and the public sector. It also fits other large-market environments that need procurement support across complex purchasing operations. Features and Usability ### What are the key features of Jaggaer? Jaggaer offers procurement management, sourcing management, supplier management, and spend management for purchasing oversight. It also includes requisition management, purchase order management, invoice processing, budgeting and forecasting, and workflow management, plus access controls, audit management, compliance management, catalog management, contract and license management, and ERP integration. Integrations ### Which third-party tools and platforms does Jaggaer integrate with? Jaggaer integrates with third-party tools and platforms including Workato, Pendo, Infor LX, EcoVadis Sustainability Intelligence Suite, Bottomline Digital Banking Solutions, Finexio, Trustpair, Prewave, Beroe LiVE.Ai, Squirrel, carbmee EIS, and opConfig. Answer based on 1 reviews Getting Started and Support ### What training and onboarding options does Jaggaer offer? Jaggaer provides in person training, live online sessions, webinars, documentation, and videos to help teams get started. In person and live online formats support guided instruction, webinars cover scheduled learning sessions, documentation offers written reference material, and videos provide visual walkthroughs for reviewing features and steps. Answer based on 3 reviews Getting Started and Support ### What customer support options does Jaggaer offer? Jaggaer provides Email/Help Desk, FAQ/Forum, Knowledge Base, Phone Support, and 24/7 Live Rep. Support access is available across several channels, though no reviewer feedback is available here to describe response times, helpfulness, or common frustrations with the support experience. ## Features AI summary Based on 2,611 Procure to Pay reviews Not all quality management software covers every feature buyers care about most. Here is what Capterra reviewers highlight as essential when choosing a solution: - **Document Management** (**54%** of reviewers rated this feature as critical) - **Quality Control** (**50%**) - **Compliance Management** (**44%**) Jaggaer includes **Quality Control** and **Compliance Management**, helping teams monitor product standards and stay aligned with regulatory requirements. However, it does not include **Document Management**. Instead, it offers **Access Controls/Permissions** (**44%**), which gives businesses tighter control over who can view or update quality-related information, helping teams protect sensitive records and maintain accountability across processes. Quality Control 5.0 (2) 0.00% of 2 reviewers that rated this feature as important or highly important Ensure that quality requirements and standards are met across production processes Compliance Management 4.8 (4) 50.00% of 4 reviewers that rated this feature as important or highly important Track and manage adherence to policies for any service, product, process, or supplier Access Controls/Permissions 4.7 (3) 33.33% of 3 reviewers that rated this feature as important or highly important Define levels of authorization for access to specific files or systems Inventory Management 4.5 (4) 25.00% of 4 reviewers that rated this feature as important or highly important Track and manage inventory levels to maintain proper supply Audit Management 5.0 (2) 0.00% of 2 reviewers that rated this feature as important or highly important Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws Collaboration Tools 4.0 (2) 100.00% of 2 reviewers that rated this feature as important or highly important Provides a channel for team members to share AI models, media files, communicate, and work together Jaggaer 33 features ### All Features - Access Controls/Permissions: Define levels of authorization for access to specific files or systems - Accounting Integration: Integrate with a third-party accounting system - Activity Tracking: Track and document all activities across devices, networks, and other systems - Approval Process Control: Manage the process of evaluating documents or requests submitted for approval - Auction Management: Allows businesses to create and manage auctions. - Audit Management: Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws - Budget Management: Forecast, allocate funds, organize financial resources and report & analyze project's income and expenditure - Budgeting/Forecasting: Create budgets based on historical data and future projections - Catalog Management: Create and manage digital catalog of products/services with their details, specifications, and price - Collaboration Tools: Provides a channel for team members to share AI models, media files, communicate, and work together - Compliance Management: Track and manage adherence to policies for any service, product, process, or supplier - Contract/License Management: Track, store, and access client contracts or licenses - CRM: Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system - Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements - Document Storage: Store and organize documents in a centralized system - ERP integration: Integrate with existing ERP systems - Fixed Asset Management: Centralized database to track details of fixed assets such as depreciation and maintenance scheduling/history - Inventory Management: Track and manage inventory levels to maintain proper supply - Invoice Processing: Creation, processing, verification, and execution of invoices till the payment is made - MES: Manufacturing execution systems focus on quality control in the production process. - Procurement Management: Organize and manage all processes/procedures involved in purchasing goods and/or services - Purchase Order Management: Create, send, and track purchase orders and their statuses - Purchasing & Receiving: Workflows that help acquire inventory, issue purchase orders and receive and store items in required quantity - Purchasing Reports: Reports that analyze a company's purchasing activities, including purchases made, suppliers used, and expenses incurred - Quality Control: Ensure that quality requirements and standards are met across production processes - Receiving: Manage all receiving processes within a warehouse - Requisition Management: Review, approve and cancel requests for goods/services to be purchased - Sourcing Management: Negotiate best prices and choose the right vendor for various purchases - Spend Control: Set allowances and ensure employees don't spend more than the allotted amounts - Spend Management: Track the amount of money spent on a certain product or with a certain supplier - Supplier Management: Manage all supplier data and operations - Supply Chain Management: Manage the planning and execution of supply chain activities - Workflow Management: Create, design and manage workflows for repetitive tasks --- Get Advice We can help you find the software with the features you need. Features 3.9 (19) 3.9 Based on 19 reviews ## Pricing Value for money 3.8 (15) Contact JAGGAER for pricing $1.00 Other,Per Year Value for money 3.8 (15) 3.8 Based on 15 reviews ## Integrations [ Pendo](https://www.capterra.com/p/151951/Pendo-Platform/)[ Workato](https://www.capterra.com/p/148729/Workato/)[ Finexio](https://www.capterra.com/p/198227/Finexio/)[ opConfig](https://www.capterra.com/p/214537/opConfig/)[ Beroe LiVE.Ai](https://www.capterra.com/p/216602/Beroe-LiVE-Ai/)[ carbmee EIS](https://www.capterra.com/p/10004286/EIS-Carbon-Management-Solution/)[ EcoVadis Sustainability Intelligence Suite](https://www.capterra.com/p/207884/EcoVadis-sustainability-intelligence-suite/)[ Infor LX](https://www.capterra.com/p/265948/Infor-LX/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.3 (20) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.3 (20) 4.3 Based on 20 reviews ## User reviews Overall rating 4.1 Based on 21 reviews Filter by rating Counts reflect reviews available in this feed. 5(9) 4(8) 3(1) 2(3) 1(0) Mentioned topic Recent reviews first, then most helpful RE Reviewer Cloud Solutions Analyst Used the software for: 3-5 years ### "Easy to use, easy to search" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 10/10 October 24, 2018 My company utilizes most of the JAGGAER indirect modules and the Contract Management module isn't the best of them but it is still very good and we have been very happy with the upgrade that JAGGAER brought to our organization. Pros Easy to navigate. Clear and concise organization of information. Easy to maintain access controls. Very customizable as far as workflow and dashboards are concerned. The workflow is easy to understand and most aspects of it can be modified and configured by our JAGGAER system administrator. Permissions are easily managed. Users can configure their own dashboards with summarized information of their choosing. Document templates can be configured to automatically pull in fields and information from the contract record. Cons Needs more granular access controls so we can give certain users access to view a contract and its final attachments without the ability to modify them. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer Group Procurement Supervisor and Broker Used the software for: 3-5 years ### "Finally delighted to talk about JAGGAER eProcurement. The work it has done for me is worth it." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 November 23, 2023 Secure, resourceful and reliable software. I highly recommend JAGGAER eProcurement. Pros I feel a huge impact on my career. My approach to spending accountability and enhancement has improved gradually leaving me a better person. I highly appreciate the customer support team. I engaged them severally on setting up and implementation. They were of much help to me. The dashboard is well organized to accommodate every level of experience. Cheers to more achievements JAGGAER eProcurement. Cons Definitely none. With the great help I get from the support team, I find nothing challenging upto now. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer Procurement Analyst Used the software for: 1-3 years ### "Jaggaer Contracts Review" 2.0 Overall Rating 2.0 2.0 Ease of Use 2.0 2.0 Features 3.0 3.0 Customer Service 4.0 4.0 Likelihood to Recommend 1/10 November 24, 2020 Pros \- The customer suppot is good and they work with you - The customizable approval flows are good, but the oversight nd reporting for those are not easy - Ability to capture contract metadata information Cons \- It is not configurable - there are a lot of unnecessary fields that cannot be removed - To "activate" a contract, upload documents, etc. there are a lot of clicks and it is not intuitive for the user - Reporting and dashboards are always an uphill battle - Contract metadata information is not conditional (cannot have another question appear if the previous question was answered in a particular way) Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. VR Verified Reviewer Computer and communication engineering Used the software for: 1-3 years ### "Increases efficiency and reduces cost" 4.0 May 12, 2023 Pros JAGGAER ONE Sourcing provides customizable workflows that can be tailored to meet the specific needs of an organization. This can help to improve the accuracy and consistency of sourcing processes.Plus, it can help organizations reduce costs associated with procurement. Cons JAGGAER ONE Sourcing can be complex and challenging to set up and configure. This may require a significant investment in time and resources. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer Strategy Program Lead Used the software for: 3-5 years ### "Very useful sourcing tool for any company " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 October 21, 2024 Perfect tool for your daily procurement job and activities Pros A very useful SaaS Baer spend management tool for sourcing activities - offers a lot of functionalities - source to pay, contract management, spend analysis etc. Cons It takes time to learn the tool and understand all different features. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. NJ Njoroge J. Research Manager Used the software for: 1-3 years ### "JAGGAER eProcurement Is Highly Reliable" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 7, 2024 Pros JAGGAER eProcurement is a great tool that gives us value for money. JAGGAER eProcurement makes procurement management simple. Cons I am impressed by the brilliant features of JAGGAER eProcurement. JAGGAER eProcurement is super amazing. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. SJ Saumil J. Procurement Manager Used the software for: 1-3 years ### "JAGGAER eProcurement Is an Easy to Use Tool" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 3, 2024 Pros I like the efficiency of the features of this procurement software. JAGGAER eProcurement has been so reliable. Cons I do not dislike JAGGAER eProcurement at all. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. JA James A. IT Expert Used the software for: 1-3 years ### "JAGGAER eProcurement is So Powerful and Reliable" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 10, 2024 Pros I like how brilliant and simple to manage JAGGAER eProcurement has been. JAGGAER eProcurement is amazing. Cons JAGGAER eProcurement does not have flaws. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer Systems, Data and Reporting Used the software for: 3-5 years ### "Easy to use Supplier management system" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 July 14, 2023 Pros Easy to use to bring up supplier details etcNice graphic representations on status of suppliers etc Cons Workflows for re approval can be a bit clunky Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer Purchasing Manager Used the software for: 3-5 years ### "Potential but not quite yet" 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 4.0 4.0 Likelihood to Recommend 5/10 November 24, 2020 We did not complete the transition to Contracts. Pros Fairly easy to do a contract request template and developing a contract for approval. Cons mapping contract info to the WORD contract. Approvals via email (closer now). Utilizing internal communication without entering into the system. Renewals and reminders process. Other areas with contracts would not easily be able to utilize the contracts section in the system. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/221215/JAGGAER/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.