--- title: "Viewpoint Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Viewpoint Software - reviews, pricing plans, popular comparisons to other Vacation Rental products and more." source_url: "https://www.capterra.com/p/221286/Viewpoint/" page_type: "product" language: "en" --- # Viewpoint Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on September 16, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Viewpoint ## What is Viewpoint? Viewpoint is cloud-based timeshare resort management system with complete timeshare owner management, PMS with revenue management, rental distribution, exchange integration, resort booking website, owners portal , PCI certified payment processing and more from Panorama Travel Solutions. Free demo available. Low cost Software as a Service www.viewpointweb.com ## What is Viewpoint used for? [Timeshare](https://www.capterra.com/timeshare-software/)[Vacation Rental](https://www.capterra.com/vacation-rental-software/)[Hotel Channel Management](https://www.capterra.com/hotel-channel-management-software/) Top alternative Featured Overall rating Based on 2 user reviews Reviews sentiment Positive \- Neutral \- Negative \- ### Starting price Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Viewpoint?[Manage this product listing](https://www.g2.com/products/viewpoint-pms/claim_requests/new?auto=true) ## Viewpoint Overview Updated September 2026 AI summary Viewpoint offers a cloud-based solution for hospitality property management, serving businesses of all sizes. It covers core functions such as billing, CRM, maintenance, and reservations, while also supporting booking and availability management, inventory control, and multi-location operations. With features like revenue management and online booking, Viewpoint helps hospitality providers coordinate daily operations and manage guest services efficiently. ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Viewpoint 5.0 (2) VS. [4.6 (218)](https://www.capterra.com/p/113348/WebRezPro/reviews/) Starting Price Contact vendor Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 5.0 (2) Ease Of Use 4.5 (2) Value For Money 4.5 (2) Value For Money 4.6 (2) Customer Service 5.0 (2) Customer Service 4.8 (1) ## Viewpoint alternatives [4.4 (485)](https://www.capterra.com/p/159377/Guesty/reviews/) Starting price $23.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 86% of reviewers rated it above 4 stars [4.5 (12)](https://www.capterra.com/p/2445/GuestTracker/reviews/) Starting price $500.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars Highest Rated [4.8 (6)](https://www.capterra.com/p/149909/GuestSuites/#reviews) Starting price $150.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [4.0 (80)](https://www.capterra.com/p/2443/RDPWin/reviews/) Starting price $500.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 75% of reviewers rated it above 4 stars ## FAQs about Viewpoint Overview ### What company size and specific industries is Viewpoint built for? Viewpoint is designed for timeshare businesses, including timeshare resorts, timeshare HOAs, legacy resorts, sales teams, and marketing teams. It is suited to organizations operating in the timeshare industry rather than a broad range of company sizes or sectors. Features and Usability ### What are the key features of Viewpoint? Viewpoint offers owner portal access, payment processing, and revenue management as core features. It also includes accounting, billing and invoicing, reservations management, room booking, CRM, maintenance scheduling, reporting and statistics, real-time notifications, and third-party integrations for property, financial, and booking operations. Integrations ### Which third-party tools and platforms does Viewpoint integrate with? Viewpoint integrates with 6 third-party tools, including ChannelRUSH, Beds24, iHotelier, Mailchimp, Shift4, and 141 In a Box. These catalog integrations cover channel management, reservations, email marketing, and payments, giving Viewpoint connections across core hotel and guest-facing operations. Getting Started and Support ### What training and onboarding options does Viewpoint offer? Viewpoint provides in person training, live online sessions, webinars, documentation, and videos to help teams get started. In person and live online formats support guided instruction, webinars cover scheduled group learning, documentation offers written reference material, and videos provide self-paced viewing. Getting Started and Support ### What customer support options does Viewpoint offer? Viewpoint provides Email/Help Desk and Phone Support for customer assistance. No reviewer feedback about support quality is available here, so no claims can be made about response times, helpfulness, or common frustrations. Users can contact support through the listed channels for help with product questions. ## Features AI summary Based on 2,081 Vacation Rental reviews Capterra data shows that buyers of hospitality property management software rank the following features as their top priorities: - **Reservations Management** (**63%** of reviewers rated this feature as critical) - **Calendar Management** (**64%**) - **Online Booking** (**58%**) Viewpoint includes **Reservations Management** and **Online Booking**, giving property teams the tools to manage guest stays and accept bookings through digital channels. However, it does not include **Calendar Management**. Its support for **Reservations Management** and **Online Booking** helps businesses keep booking activity organized, reduce manual work, and provide guests with a more convenient reservation experience. Reservations Management 5.0 (2) 50.00% of 2 reviewers that rated this feature as important or highly important Manage the entire lifecycle of a reservation, from the initial booking to the actual service or event Reporting & Statistics 4.5 (2) 50.00% of 2 reviewers that rated this feature as important or highly important Collection, analysis, and representation of numerical data and generation of reports to understand various patterns Third-Party Integrations 4.5 (2) 50.00% of 2 reviewers that rated this feature as important or highly important Set up connections to third-party platforms to improve business processes Availability Management 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Monitor and analyze the availability of resources to help plan and streamline the service delivery to clients Booking Management 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Create, update, and manage bookings, itineraries, and reservations Electronic Payments 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Electronically collect payments for goods or services Viewpoint 36 features ### All Features - Accounting: Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc. - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Availability Management: Monitor and analyze the availability of resources to help plan and streamline the service delivery to clients - Billing & Invoicing: Create, manage, and send invoices or bills to customers - Booking Management: Create, update, and manage bookings, itineraries, and reservations - Commission Management: Tracking, calculating, and paying commissions and earnings to employees - Contact Database: Centralized database of stakeholders and their contact information such as names, address, phone number etc. - Credit Card Processing: Accept and process credit card transactions - CRM: Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system - Customizable Fields: Customize data fields to support various needs and use cases - Data Import/Export: Import and export data to and from software applications - Electronic Payments: Electronically collect payments for goods or services - Email Marketing: Create and send email blasts/campaigns - Financial Management: Plan, manage, and track the financial activities of an individual or organization - Housekeeping: Assists with scheduling housekeeping as rooms are checked out, and tracks daily room cleanings. - Inventory Management: Track and manage inventory levels to maintain proper supply - Lead Management: Store information about leads or contacts and track, manage and nurture them throughout the sales process - Maintenance Management: Manage, maintain and track the performance of assets and equipment - Maintenance Scheduling: Schedule predetermined or ad hoc maintenance services and labor requests - Multi-Location: Manage and support multiple locations - Online Booking: Book meetings and appointments through a website or digital platform - Owner Management: Manage owner accounts with payment details, contacts, and documents. - Owner Portal: Portal for property owners to manage property listings, upload documents, track payments and generate reports - Payment Processing: Accept, record, and reconcile financial transactions - Property Management: Add, view, and edit details of all properties managed by an agency that are available for sale or rent - Real-Time Notifications: Notifications that are delivered to users as soon as an event occurs - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reservations Management: Manage the entire lifecycle of a reservation, from the initial booking to the actual service or event - Revenue Management: Monitor sales and make necessary adjustment in order to increase demand and revenue - Room Booking: Reserve available meeting space to avoid conflicts and to inform everyone involved on where their meetings will be held - Sales Reports: Reports specific to sales analysis for trends and strategies - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Transaction History: Record of all transactions such as purchases, deposits, withdrawals and transfers within a specific period - User Management: Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks - Website Integration: Seamlessly integrates with 3rd party websites - Website Management: Built-in website builder or integration with third-party site --- Get Advice We can help you find the software with the features you need. Features 4.5 (2) 4.5 Based on 2 reviews ## Pricing Value for money 4.5 (2) ### Starting price Free trial not available Value for money 4.5 (2) 4.5 Based on 2 reviews ## Integrations [ Beds24](https://www.capterra.com/p/123511/Beds24-com/)[ Shift4](https://www.capterra.com/p/70936/Shift4/)[ iHotelier](https://www.capterra.com/p/122131/iHotelier/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 5.0 (2) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 5.0 (2) 5.0 Based on 2 reviews ## User reviews Overall rating 5.0 Based on 2 reviews Filter by rating 5(2) 4(0) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent NV Nelson V. Business Applications Specialist Leisure, Travel & Tourism ### "Viewpoint is complete, easy-to-use cloud resort mnaagment software" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 28, 2023 Very positive. Huge investment by industry leader results in very powerful, yet easy to use system. Pros Everything is included and it runs on Amazon Web. Backups, security etc. are all handled. Customer service is fast when needed. Reports and processes are highly automated. Cons They are working on feature for rentals through RCI which will allow rentals on RCI.com. that will be great. Review source Vendor Referred: This reviewer was invited by the software vendor to submit an honest review. KF karen F. General Manager Hospitality ### "Accountability programs are great!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 28, 2023 Automation is key for us. This new to us as well, as everything was manual. Lots of room for errors... This system gets it all together and a lot of potential once you learn it. It takes ALOT of time though. And, you need to be certain the information you are transferring to them is compatible and consistent or you will have lots to clean up. Overall, we are very excited to be into it almost 1 year (from when we went live). We are almost all cleaned-up. Now to open it up to the owners to book, pay and update online. Pros Full automation capability; support from the team. Cons Hours are just a little difficult at times. Yet the support is really GOOD! We are 7 days per week being in the management/hospitality industry. Mon- Fri doesn't work in some cases.Time it takes to put it all together; and though we are good NOW, and still learning - it is a full learning curse ~ I mean curve :) Review source Vendor Referred: This reviewer was invited by the software vendor to submit an honest review. ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.