# Viewpoint Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Viewpoint Software - reviews, pricing plans, popular comparisons to other Hospitality Property Management products and more.

Source: https://www.capterra.com/p/221286/Viewpoint

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# 

 Viewpoint Software Review 2026: Features, Reviews, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

Viewpoint

## What is Viewpoint?

Viewpoint is cloud-based timeshare resort management system with complete timeshare owner management, PMS with revenue management, rental distribution, exchange integration, resort booking website, owners portal , PCI certified payment processing and more from Panorama Travel Solutions. Free demo available. Low cost Software as a Service www.viewpointweb.com

## What is Viewpoint used for?

[Timeshare](https://www.capterra.com/timeshare-software/)[Hotel Channel Management](https://www.capterra.com/hotel-channel-management-software/)[Motel](https://www.capterra.com/motel-software/)

Top alternative

Featured

Overall rating

Based on 2 user reviews

Reviews sentiment

Positive

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Neutral

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Negative

\-

### Starting price

Free trial not available

Capterra Shortlist charts the highest-rated and most popular products...

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Do you work for Viewpoint?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.viewpointweb.com&name=Viewpoint)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Viewpoint

5.0 (2)

VS.

[4.4 (480)](https://www.capterra.com/p/159377/Guesty/reviews/)

Starting Price

Contact vendor

Starting Price

$23

Other, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

5.0 (2)

Ease Of Use

4.4 (480)

Value For Money

4.5 (2)

Value For Money

4.2 (460)

Customer Service

5.0 (2)

Customer Service

4.3 (467)

## Viewpoint alternatives

[4.5 (12)](https://www.capterra.com/p/2445/GuestTracker/reviews/)

Starting price

$500.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

100%

of reviewers

rated it above 4 stars

[4.3 (342)](https://www.capterra.com/p/158839/Cloudbeds/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

83%

of reviewers

rated it above 4 stars

[4.7 (72)](https://www.capterra.com/p/198632/HotelKey-PMS/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

93%

of reviewers

rated it above 4 stars

Highest Rated

[4.9 (104)](https://www.capterra.com/p/130362/ReservationKey/reviews/)

Starting price

$37.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

100%

of reviewers

rated it above 4 stars

## FAQs about Viewpoint

Overview

### What company size and specific industries is Viewpoint built for?

Viewpoint is designed for timeshare businesses, including timeshare resorts, timeshare HOAs, legacy resorts, sales teams, and marketing groups. It fits organizations in the timeshare sector that need software for managing resort operations, ownership communities, and related sales and marketing activities.

Features and Usability

### What are the key features of Viewpoint?

Viewpoint offers owner portal, payment processing, and revenue management as core features. It also includes accounting, billing and invoicing, booking management, reservations management, CRM, reporting and statistics, user management, and third-party integrations for property, financial, and guest booking operations.

Integrations

### Which third-party tools and platforms does Viewpoint integrate with?

Viewpoint integrates with 6 third-party tools and platforms, including Mailchimp, Shift4, iHotelier, Beds24, ChannelRUSH, and 141 In a Box. These catalog integrations cover email marketing, payment processing, hospitality operations, and channel management connections.

Getting Started and Support

### What training and onboarding options does Viewpoint offer?

Viewpoint provides in person training, live online sessions, webinars, documentation, and videos to help teams get started. In person and live sessions support guided instruction, webinars cover scheduled group learning, and documentation and videos offer self-paced reference and step-by-step material.

Getting Started and Support

### What customer support options does Viewpoint offer?

Viewpoint provides email/help desk and phone support. No reviewer feedback about support quality is available in the catalog data, so no claims can be made about response times, helpfulness, or common frustrations. The listed channels indicate direct access to assistance for customer questions and issues.

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Reporting & Statistics

4.5 (2)

50.00% of 2 reviewers that rated this feature as important or highly important

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

Reservations Management

5.0 (2)

50.00% of 2 reviewers that rated this feature as important or highly important

Manage the entire lifecycle of a reservation, from the initial booking to the actual service or event

Third-Party Integrations

4.5 (2)

50.00% of 2 reviewers that rated this feature as important or highly important

Set up connections to third-party platforms to improve business processes

Availability Management

5.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Monitor and analyze the availability of resources to help plan and streamline the service delivery to clients

Booking Management

5.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Create, update, and manage bookings, itineraries, and reservations

Electronic Payments

5.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Electronically collect payments for goods or services

Viewpoint 35 features

Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc.

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Monitor and analyze the availability of resources to help plan and streamline the service delivery to clients

Create, manage, and send invoices or bills to customers

Create, update, and manage bookings, itineraries, and reservations

Tracking, calculating, and paying commissions and earnings to employees

Centralized database of stakeholders and their contact information such as names, address, phone number etc.

Accept and process credit card transactions

Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system

Customize data fields to support various needs and use cases

Import and export data to and from software applications

Electronically collect payments for goods or services

Create and send email blasts/campaigns

Plan, manage, and track the financial activities of an individual or organization

Track and manage inventory levels to maintain proper supply

Store information about leads or contacts and track, manage and nurture them throughout the sales process

Manage, maintain and track the performance of assets and equipment

Schedule predetermined or ad hoc maintenance services and labor requests

Manage and support multiple locations

Book meetings and appointments through a website or digital platform

Manage owner accounts with payment details, contacts, and documents.

Portal for property owners to manage property listings, upload documents, track payments and generate reports

Accept, record, and reconcile financial transactions

Add, view, and edit details of all properties managed by an agency that are available for sale or rent

Notifications that are delivered to users as soon as an event occurs

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

Manage the entire lifecycle of a reservation, from the initial booking to the actual service or event

Monitor sales and make necessary adjustment in order to increase demand and revenue

Reserve available meeting space to avoid conflicts and to inform everyone involved on where their meetings will be held

Reports specific to sales analysis for trends and strategies

Set up connections to third-party platforms to improve business processes

Record of all transactions such as purchases, deposits, withdrawals and transfers within a specific period

Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks

Seamlessly integrates with 3rd party websites

Built-in website builder or integration with third-party site

Get Advice

We can help you find the software with the features you need.

Features

4.5 (2)

4.5

Based on 2 reviews

## Pricing

Value for money

4.5 (2)

### Starting price

Free trial not available

Value for money

4.5 (2)

4.5

Based on 2 reviews

## Integrations

[

Mailchimp](https://www.capterra.com/p/110228/MailChimp/)[

Beds24](https://www.capterra.com/p/123511/Beds24-com/)[

Shift4](https://www.capterra.com/p/70936/Shift4/)[

iHotelier](https://www.capterra.com/p/122131/iHotelier/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

5.0 (2)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

5.0 (2)

5.0

Based on 2 reviews

## User reviews

Overall rating

5.0

Based on 2 reviews

Filter by rating

5(2)

4(0)

3(0)

2(0)

1(0)

Mentioned topic

Sorted by most recent

NV

Nelson V.

Business Applications Specialist

Leisure, Travel & Tourism

### "Viewpoint is complete, easy-to-use cloud resort mnaagment software"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

April 28, 2023

Very positive. Huge investment by industry leader results in very powerful, yet easy to use system.

Pros

Everything is included and it runs on Amazon Web. Backups, security etc. are all handled. Customer service is fast when needed. Reports and processes are highly automated.

Cons

They are working on feature for rentals through RCI which will allow rentals on RCI.com. that will be great.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

KF

karen F.

General Manager

Hospitality

### "Accountability programs are great!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

April 28, 2023

Automation is key for us. This new to us as well, as everything was manual. Lots of room for errors... This system gets it all together and a lot of potential once you learn it. It takes ALOT of time though. And, you need to be certain the information you are transferring to them is compatible and consistent or you will have lots to clean up. Overall, we are very excited to be into it almost 1 year (from when we went live). We are almost all cleaned-up. Now to open it up to the owners to book, pay and update online.

Pros

Full automation capability; support from the team.

Cons

Hours are just a little difficult at times. Yet the support is really GOOD! We are 7 days per week being in the management/hospitality industry. Mon- Fri doesn't work in some cases.Time it takes to put it all together; and though we are good NOW, and still learning - it is a full learning curse ~ I mean curve :)

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

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