--- title: "@work Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about @work Software - reviews, pricing plans, popular comparisons to other Unified Communications products and more." source_url: "https://www.capterra.com/p/221382/eUnite-WORK/" page_type: "product" language: "en" --- # @work Software Review 2026: Features, Integrations, Pros & Cons Last updated on September 16, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) @work ## What is @work? @work simplifies internal communication and collaboration with an all-in-one app, offering end-to-end encryption for security. Our flexible plans make it easy and cost-effective to scale for your entire organization's needs. ## What is @work used for? [Collaboration](https://www.capterra.com/collaboration-software/)[Unified Communications](https://www.capterra.com/unified-communications-software/)[Encryption](https://www.capterra.com/encryption-software/) Top alternative Featured Overall rating Based on 15 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $3 Per User, Per Month Free trial not available Includes Free Version Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for @work?[Manage this product listing](https://www.g2.com/products/work/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### @work 4.6 (15) VS. [4.9 (27)](https://www.capterra.com/p/212854/AxCrypt/reviews/) Starting Price $3 Per User, Per Month Starting Price $5 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.5 (15) Ease Of Use 4.8 (216) Value For Money 4.3 (11) Value For Money 4.7 (166) Customer Service 4.6 (14) Customer Service 4.9 (97) ## @work alternatives [4.6 (294)](https://www.capterra.com/p/175092/JumpCloud-DaaS/reviews/) Starting price $3.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [Bitwarden](https://www.capterra.com/p/210695/Bitwarden/) [4.7 (216)](https://www.capterra.com/p/210695/Bitwarden/reviews/) Starting price $4.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/210695/Bitwarden/) Highest Rated [Trustifi](https://www.capterra.com/p/218859/Trustifi/) [5.0 (20)](https://www.capterra.com/p/218859/Trustifi/#reviews) Starting price $6.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/218859/Trustifi/) [1Password](https://www.capterra.com/p/176113/1Password/) [4.7 (2,132)](https://www.capterra.com/p/176113/1Password/reviews/) Starting price $7.99 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/176113/1Password/) [View all alternatives](https://www.capterra.com/p/221382/eUnite-WORK/alternatives/) ## FAQs about @work Overview ### Which roles and teams benefit most from @work? @work is most used by HR, recruiting, and HRIS teams to streamline hiring, employee data management, and talent workflows. Operations, purchasing, and executive support roles use it to coordinate tasks and approvals, while marketing, engineering, IT, and field teams rely on it for cross-functional communication, tracking, and process visibility. Answer based on 15 reviews Overview ### What company size and industries is @work built for? @work is built primarily for enterprise companies, which make up 47% of reviewers, with strong use in Real Estate at 20% and Construction at 13%. It also supports small businesses at 33% and midsize companies at 20%, with some adoption in Computer Software at 7%, mainly for collaboration. Answer based on 15 reviews Features and Usability ### What are the key features of @work? @work includes collaboration tools for @mentions, commenting/notes, chat/messaging, discussions/forums, and live chat, plus video conferencing and screen sharing for team communication. It also offers document storage, file management, and file sharing, along with access controls/permissions, alerts/notifications, mobile access, single sign on, and assignment management. Getting Started and Support ### What training and onboarding options does @work offer? @work provides live online sessions, documentation, and videos to support team training. Live online sessions can guide setup and answer questions in real time, documentation offers written reference material for later review, and videos provide visual walkthroughs that users can follow at their own pace. Getting Started and Support ### What customer support options does @work offer? @work provides Email/Help Desk, Phone Support, and Chat for customer assistance. Support availability is listed across these channels, but no reviewer feedback is available here to describe response times, helpfulness, or common support frustrations. ## Features AI summary Based on 21,823 Unified Communications reviews Capterra reviewers highlight these as the features buyers focus on most when choosing collaboration software: - **Secure Data Storage** (**65%** of reviewers rated this feature as critical) - **Collaboration Tools** (**54%**) - **Document Storage** (**57%**) @work includes **Collaboration Tools** and **Document Storage**, giving teams a central place to work together and keep shared files organized. However, it does not offer **Secure Data Storage**. Instead, it provides **Access Controls/Permissions** (**53%**) and **File Sharing** (**50%**), which still support controlled access to content and make it easier for teams to distribute documents across projects, helping businesses improve coordination and manage information more effectively. File Sharing 4.9 (7) 28.57% of 7 reviewers that rated this feature as important or highly important Public or private sharing of digital files such as documents, audio/video, images, and more Video Conferencing 4.1 (7) 14.29% of 7 reviewers that rated this feature as important or highly important Connect with meeting participants remotely over video Mobile Access 4.3 (3) 100.00% of 3 reviewers that rated this feature as important or highly important Access software remotely via mobile devices Brainstorming 4.5 (2) 50.00% of 2 reviewers that rated this feature as important or highly important Group collaboration to solve ideas in a productive and concentrated manner. Screen Sharing 4.5 (2) 50.00% of 2 reviewers that rated this feature as important or highly important Digitally share screen view with others Access Controls/Permissions Define levels of authorization for access to specific files or systems @work 19 features ### All Features - @mentions: An @mention is a way to tag or notify a specific person about a message/post - Access Controls/Permissions: Define levels of authorization for access to specific files or systems - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - Brainstorming: Group collaboration to solve ideas in a productive and concentrated manner. - Chat/Messaging: Communicate using direct chat or messages within the system - Collaboration Tools: Provides a channel for team members to share AI models, media files, communicate, and work together - Commenting/Notes: Leave comments and notes on documents for others to view - Customizable Branding: Add customized logos and colors to align with company branding - Discussions/Forums: Online forums/groups where users can ask questions, share ideas, best practices, etc. - Document Storage: Store and organize documents in a centralized system - Drag & Drop: Assemble applications and processes by dragging over and arranging pre-built components - File Management: Create, save, and store files - File Sharing: Public or private sharing of digital files such as documents, audio/video, images, and more - Mobile Access: Access software remotely via mobile devices - Real-Time Notifications: Notifications that are delivered to users as soon as an event occurs - Screen Sharing: Digitally share screen view with others - Single Sign On: Allow users to access multiple services after entering their login credentials once - Video Conferencing: Connect with meeting participants remotely over video --- Get Advice We can help you find the software with the features you need. Features 4.5 (15) 4.5 Based on 15 reviews ## Pricing Value for money 4.3 (11) Free Version Basic $3.00 Per User,Per Month Value for money 4.3 (11) 4.3 Based on 11 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.6 (14) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.6 (14) 4.6 Based on 14 reviews ## User reviews Overall rating 4.6 Based on 15 reviews Filter by rating 5(9) 4(6) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent AN Anonymous User Head of Talent Acquisition Real Estate ### "The application has been an awesome alternative to other similar apps." 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 10/10 March 1, 2022 Pros You get your own personalized announcement board and feed, much like social media apps but business-focused. The chats are actually secure, being that they are end-to-end encrypted. Honestly, safety has been a priority for our team and we’re happy to have found a solution. Cons The application is mainly usable for internal communication, so if you want to contact people outside the workspace, you might still have to switch to other applications. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Teerapat R. Talent Acquisition Executive Real Estate ### "Everything you need in one app. No longer an app junkie!" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 1, 2022 Our team has been using @work for a month or so and we haven’t had any major issues. It’s always updating to a newer, better version that serves the requirements of our team. When we do have questions or need help in the software, the support team is awesome and attentive. Pros Company’s employees are easily staying connected and following up what’s going on using the feature provided. Also, the flexibility of the application and employee engagement is so helpful for us to rely less on emails and paper works and that really save time and cost. Cons I guess they’re always working on it from the back end so some items in the app change looks or move around spontaneously. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Kumpanat D. Sr. HRIS Manager Real Estate ### "@work has everything you need in one space. " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 10/10 February 28, 2022 Pros You don’t have to toggle between apps. It’s straightforward and easy to use. The interface was pretty quick to learn as well and it has been very useful for communicating and sharing works. Cons Downloaded images are hard to locate on the computer sometimes. When you download a file from the file storage, it seems to save under the original creation date of the file so it’s not always at the top of your Downloaded folder like I expected. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AN Anonymous User Sales&Marketing Hospitality ### "@work makes life easier" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 7/10 December 17, 2021 No complaint Pros Very useful and ease of use for all user. Cons It is Perfect software for everyone both at home and work Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AN Anonymous User Field Service Engineer Medical Devices ### "It covers the subject of Online Learning" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 9/10 December 10, 2021 In the @Work system, there are functions for use in online learning that have a modern look and feel. and convenient for employees to Self-learning easily with samples Pros The system can support Loadmap courses, online learning, and employees themselves will see what they have to learn. and must pass various exams through the system Cons The application currently doesn't support a lot of working languages, and may need to be developed further. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. VS Varintip S. HR Oil & Energy ### "It is a collection of communication functions in one app." 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 7/10 December 1, 2021 The application contains support system for all forms of communication within the organization Whether it's about chat, meeting or calling, there are also various posts or feeds that allow employees to have the right to express their opinions. Pros It integrates communication into one service and is used only within the organization, making it easy to control. Cons The system can still allow employees to change their names. Sometimes employees change their names to comment so they don't know who posted it. or leave an opinion Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. PT Piyadith T. Information Technology Technical Support Manager. Mechanical or Industrial Engineering ### "Easy to use, allows for communication within and between departments quickly." 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 December 1, 2021 Pros The app has multiple means to communicate with team members (Chat, Video, Announcements, and Collaboration Feed) Also, navigating the app is user friendly with a modern and simple UI Cons Must have constant internet connection to use, no offline mode. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Nathanart H. Executive Assistant Construction ### "Great Learning Management at a great value" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 November 16, 2021 Pros Online learning programs, courses, and tests can be created easily with the ability to upload your own content (documents, photos, videos, etc.). Employees are able to see their roadmap and their assigned programs and deadlines while the Admin can monitor their progress with detailed reports and stats. Cons The online learning feature does not include any templates or sample content, the Admin is required to make their own from scratch. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AN Anonymous User HR Manager Construction ### "Great for working from different devices" 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 November 15, 2021 Pros I can sit at my desktop or be on the go with my phone and still be with the team and the application is easy to chat and use. Cons External users have to download the app to join conferences. Also, messages sometimes take longer to send when cell signal is low. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. SP Sakan P. PM, Engineering Manager Computer Software ### "@Work is one of the best choice in Covid situation" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 November 5, 2021 Pros @Work provide our staffs to connect together wherever they are via Chat or Calling. Also @work provide you the file sharing host which you can share your files, images to peers separating by define roles and authorization. Moreover, You can use @Work for planning your team’s works and track the progress along the way of your project. Cons Prefer to have connection between other softwares like Microsoft offices, calendar or others tools. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/221382/eUnite-WORK/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.