# authorize.net Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is authorize.net the right Accounts Receivable solution for you? Explore 219 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/221412/AuthorizeNet/reviews --- authorize.net 4.5 (219) [View alternatives](https://www.capterra.com/p/221412/authorizenet/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated April 27th, 2026 # Reviews of authorize.net Ease of use 4.3 Customer Service 4.3 ## Pros and Cons in Reviews AP ALISSA P OWNERRetail, 2 - 10 employeesUsed the software for: Less than 6 months. “Overall, Authorize.net has been a dependable and secure payment solution. Once everything is set up, it runs smoothly and handles transactions efficiently. While it could benefit from a more modern interface and improved usability, it remains a strong choice for businesses that need reliable payment processing.“ May 1, 2026 JP John P Transport BrokerTransportation/Trucking/Railroad, 11 - 50 employeesUsed the software for: More than 2 years. “The user interface is so outdated, and it is impossible to navigate through the backend settings with the required number of clicks.“ January 15, 2026 RP Ryan P Graphic DesignerDesign, Self-employedUsed the software for: I used a free trial. “Overall, it's a solid platform for processing payments, with a little bit of pricing complexity, and not always transparent.“ April 27, 2026 Theresa I OwnerHealth, Wellness and Fitness, 2 - 10 employeesUsed the software for: 1-2 years. “We did incur a monthly gateway fee plus multiple other fees monthly - we were pci compliment but yet still got charged on the statement“ December 5, 2025 AP ALISSA P OWNERRetail, 2 - 10 employeesUsed the software for: Less than 6 months. “It processes payments consistently without major issues, and the fraud protection tools provide peace of mind.“ May 1, 2026 SS Shannon S E-Commerce Marketing ManagerWholesale, 11 - 50 employeesUsed the software for: More than 2 years. “Some feature do not work properly due to high security of information even when set up properly.(Stored Credit Cards feature in BigCommerce)“ July 24, 2024 JC Jason C Operations ManagerImport and Export, 201 - 500 employeesUsed the software for: More than 2 years. “Authorize.net gives us strong security for global transactions, plus simple account management and clear fees.“ November 8, 2025 JP John P Transport BrokerTransportation/Trucking/Railroad, 11 - 50 employeesUsed the software for: More than 2 years. “This is a nightmare industry to get a chargeback on a coast-to-coast transport job.“ January 15, 2026 ## Showing most helpful reviews Showing 1-25 of 219 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Katrina H. Logistics Manager Consumer Goods Used the software for: Less than 6 months ### "Authorized to use authorize.net" June 10, 2025 4.0 I feel that my overall experience with authorize.net has been positive. When I first began using this product, I needed some customer support on an issue and they were so quick to respond and they let me know that they would be available 24/7 to help with any other questions that I may have. You can't beat customer service like that. Pros I like that I am not held to a contract if it didn't work as I expected. Luckily, it works just as I need it to but that was a big factor in using authorize.net. I am glad I made that investment Cons I think having to pay a monthly gateway fee is a con but not enough of a con to keep me from using this service. Review Source DS David S. President Business Supplies and Equipment Used the software for: 2+ years ### "Safe and Secure" January 11, 2026 5.0 My overall user experience is positive. I have not "upgraded" to the new user interface and don't plan to if I don't have to. Pros I use the services provided by authorize.net every single day. The service allows me to securely accept credit cards through my online store. I feel the security is top notch and the fees are very resonable and a good value for the money. Customer service is quick and knowledgeable. Cons Although I use authorize.net every day, I am not happy witht eh new user interface. What was possible in one screen is now spread out into mutliple screens. It is pretty but the old User interface was much more useful. Review Source LS Leslie S. Co-Owner Marketing and Advertising Used the software for: 1-2 years ### "Middle of the road" March 23, 2026 3.0 Pros Value for the money, security and account management is fairly straightforward. Their system is flexible for integration. Cons The interface is outdated in many respects. They need a modernization. It hasn't changed in quite some time. Review Source VR Verified Reviewer Owner Health, Wellness and Fitness Used the software for: 1-2 years ### "Used for over 10 years! " December 5, 2025 5.0 We enjoyed using them - always great customer service and issues resolved - money was always transferred to the bank account and account managing and log in were easy to use! Pros We were able to intergrade with our software at a cheaper rate. Easy log in and easy to run reports for members and sales. Cons We were unable to charge 3% to the customer for online transactions. We did incur a monthly gateway fee plus multiple other fees monthly - we were pci compliment but yet still got charged on the statement Review Source JP John P. Transport Broker Transportation/Trucking/Railroad Used the software for: 2+ years ### "Trustworthy high value freight transactions." January 15, 2026 5.0 This is a nightmare industry to get a chargeback on a coast-to-coast transport job. I rely on this gateway since it is solid secure. It can cope with our day-to-day traffic without stuttering despite the arrangement having a retro feel to the early internet days compared to today’s contenders. Pros The fraud detecting package makes me feel comfortable when handling large credit card payments done by new shippers I have never done business with before. Cons The user interface is so outdated, and it is impossible to navigate through the backend settings with the required number of clicks. The monthly gateway charges are accumulated within a short period even in months when our transaction volume is low. Review Source JC Jason C. Operations Manager Import and Export Used the software for: 2+ years ### "Secure online payments and transfers for export operations." November 8, 2025 5.0 With this, our team is able to process safe payments and manage accounts with fewer errors, bringing more speed and confidence to our export operations. Pros Authorize.net gives us strong security for global transactions, plus simple account management and clear fees. The transferring of money to clients and partners is highly reliable; it assists in avoiding fraud issues. Cons Account settings and updating staff permissions took some getting used to when dealing with a bigger team. Managing fees and multiple accounts is confusing at first. Review Source HT Hilary T. Head of Growth Marketing and Advertising Used the software for: 2+ years ### "Good Stripe alternative for Woocommerce " December 11, 2025 4.0 Good! With the good rates, and integration by SkyVerge for WooCommerce I can definitely recommend authorize.net Pros API access is great and there are paid plugins that make integrating with WooCommerce very easy. The also have low fees Cons Their merchant UI is very outdated. It’s hard to find things and it’s small and hard to read sometimes. Looks like it was built in the 90s and never updated. Review Source DM Dana M. Fulfillment Manager Publishing Used the software for: 2+ years ### "Authorize is a handy tool" October 31, 2025 3.0 It's been fine, it does what it sets out to do but I don't consider it to be ground breaking. It does seem to have security figured out which is a nice plus. Pros Authorize helps us securely capture payment from customers on our eCommerce customer facing site that is a partnership with our fulfillment business. It is easier to use than our home grown software for the end user for sure. Cons We need separate accounts for US and Canadian payments. This means that we have to log in and out depending on the ship destination. It's also not the most user friendly on the back end. Review Source CTB Connor T. B. Financial Operations Manager Electrical/Electronic Manufacturing Used the software for: 2+ years ### "Enabled us to create slick and professional invoices." June 6, 2025 4.0 It eased up our credit card processing, time for transaction and manual mistakes became less. We now do our monthly books in less time and with better results. Pros The thing I love about it is how easy Authorize. net checks in with our invoicing software. It is dependable for customer payments, especially recurring billing for long-term B2B customers. The fraud detection tools also provide peace of mind. Cons The interface feels a little dated, and reporting tools could be more user-friendly. It can be a little time consuming to make custom financial summaries sometimes. Review Source DS Dru S. Property Success Parntner Management Consulting Used the software for: 6-12 months ### "Property Management and Authorize " November 29, 2025 5.0 Overall the experience is the system is not only cost effective but has greatly helped with money transfers and being able to account for them. Pros Very streamlined service for payment confirmation and authorization. Highly recommended for property management to ensure all payment details are securely kept in a centralized location. Cons The interface can be a bit outdated at times and requested system updates are not as quick as we would like. Can be a bit of a learning curve in the beginning due to the interface. Review Source JV Joseph V. CTO Wholesale Used the software for: 2+ years ### "THE Standard in the industry of processing" May 9, 2024 5.0 It was easy to start and requires no maintenance to continue running. Pros Authorize has been the easiest to use with no changes. They pass the test of time. Cons No cons whatsoever. They are flawless in operation. Alternatives considered [PayPal](https://www.capterra.com/p/207944/PayPal/)[Worldpay for Enterprise](https://www.capterra.com/p/165694/Virtual-Terminal/)[Stripe](https://www.capterra.com/p/123889/Stripe/)[QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/) Reason for choosing authorize.net U.S. based support was the first reason. Switched from [QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/) Better rates and much better stability out of the box. Review Source TF Tammy F. FOH Manager Food & Beverages Used the software for: 2+ years ### "This system is Ok" April 10, 2024 4.0 Pros That you can go in and search specifically by name on someone who has paid Cons It was confusing once we were switching over companies. We cancelled and they are still charging us for it Switched from [Stripe](https://www.capterra.com/p/123889/Stripe/) Because they integrate with our other softwares Review Source TS Thomas S. IT Director Computer & Network Security Used the software for: 2+ years ### "Solif Payment Processor but outdates interface" April 12, 2025 4.0 Overall very good. It is used daily on our subscription sites. It flags false cards and takes payments with no issues. Has a solid report that gives you all info that you need. Has multiple fields that can be added if you need more info. very secure! Pros Solid payment processing system and one of the best ones out there. We integrate it into a lot of websotes. Cons Interface a little outdated and complicated integration structure. Difficult to test sometimes and documentation does not seem to always be easy to understand. Review Source IO Idaliz O. Director Non-Profit Organization Management Used the software for: 2+ years ### "Great experienced, ease of use" November 29, 2024 5.0 Pros Ease of use. Flexibility with our CRM and online banking system.Ev erything is connected without issue. Cons We can haved a main portal but the admin access is limited so if you lose access to the mkain orofile it can difficulkt things. Review Source AS Adeel S. Software Developer Health, Wellness and Fitness Used the software for: 1-2 years ### "Worked great for us!!" November 28, 2024 5.0 Overall the whole integration process was smooth. The management portal is pretty intuitive. Pros The integration was smooth and easy with all the documentation for direct web integration. Cons The developer documentation around API was not that detailed. Had to reference other sources on internet. Review Source VC Vanessa C. BILLING AND INSURANCE SPECIALIST Health, Wellness and Fitness Used the software for: 1-2 years ### "AUTHORIZENET IS A MUST HAVE" September 10, 2024 5.0 OVERALL IT IS A GREAT WAY OF SETTING UP PAYMENT ARRANGEMENTS WITHOUT CONSTANT REMINDERS. I LOVE THE EASE OF GAINING CLEARED AND DECLINED PAYMENTS. Pros INSTANT PAYMENT INFORMATION. DECLINED AND ACCEPTED WITHOUT HAVING TO TAKE THE TIME TO PROCESS EACH PAYMENT. Cons LOG IN CAN BE DAUNTING. I HAVE TO MAKE SURE MY EMAIL IS UP TO RECEIVE A CODE EVERYTIME I SIGN IN. I UNDERSTAND WHY BUT, IT CAN BE A HASSLE Review Source AP Adam P. Manager Leisure, Travel & Tourism Used the software for: 2+ years ### "Easy to Use" September 6, 2024 5.0 Pros Authorize.net is easy to use and understand. Cons We have issues with charge backs with authorize.net Review Source Jay M. Founder Marketing and Advertising Used the software for: Less than 6 months ### "Holds Funds like PayPal Does - Avoid. " December 3, 2019 2.0 I'm not saying that Authorize.net does not work for everybody. But the digital marketer is in particular I would steer clear because it has the same issues that PayPal exhibits were sometimes a hold your funds for no reason and you have to fight to get them. Youre flagged as high risk I was a customer with Authorize.net for about three months and I was approved for ACH bank transfers by their credit team. I put two of them through and all of a sudden my bank transfer account was shut down and they didn't tell me why other than my account was deemed high-risk by their bank and no matter what I did it would never be reopened ever. To my knowledge the only thing that makes it high-risk is that I charged about $5k in two days - Which I told the underwriter team was my norm before I signed up. They knew how much money I would be processing each month. They also told me that my business model wasn't elibigile for bank transfers. My clients couldn't even ask for a refund. All they could do was dispute the charges that were on hold and if they did that it would hurt my account and my credit. To this day they still have about $4400 of my money that I will not get until the end of January if my account is in good standing. Well I shut down the account and moved over to QuickBooks so hopefully I get paid. Again I'm doing recurring bank transfers with my client so this might not be the case for everybody and this might be great for credit card transactions. Pros It was very easy to set up recurring payments and sync with my webmaster. Cons \- The UI is extremely outdated and looks like it's from the early 2000s. - Your invoices are not customizable and they look tacky - Navigating around the menu is not user-friendly as finding where you're trying to go and can be difficult - Customer support is not the greatest and sometimes I can't help you with your problems or get back to you in a timely matter Alternatives considered [QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/) Reason for choosing authorize.net I moved to QuickBooks. Review Source FG Francesca G. ICT Director Information Technology and Services Used the software for: 1-2 years ### "The Unshouting but Effective Payment Platform" May 6, 2024 5.0 It has been an awesome experience more so due to its accurate fraud prevention feature that never fails at detecting any fraudulent activity coupled with the electronic payments which are quite fast. Besides, it integrated very easily with our company system. Pros It is very easy to implement and has a perfect reporting interface Cons The only issue it the pricing which may not favor every user Review Source Kenneth M. Chief Operating Officer Military Used the software for: 1-2 years ### "AUTHORIZE FOR NON PROFIT DONATION MANAGEMENT/PROCESSING" November 2, 2018 5.0 Customer service and adaptability of the system with our CRM has been very positive for us. When we adopted our new CRM system along with the the hosted website managed by the same CRM system, we were not sure how everything would integrate, but our donation links and sponsorship links that take contributors directly to Authorize for processing have never let us down. Pros Authorize integrated flawlessly with our CRM system. It was one of several options for donor management and processing that was compatable with our CRM. We researched each available system and Authorize was both suggested by a fellow non profit as well as seemed to meet our requirements. Cons Transaction charges seem to be the biggest issue that we have. There are industry averages for processing various cards, and Authorize is on par with other systems. It is unfortunate that Authorize does not offer a non-profit processing rate or possibly a flat rate that is well below what would be offered to a for profit organization. Review Source CM Carla M. IT Manager Hospital & Health Care Used the software for: 1-2 years ### "authorize.net: A Reliable Visa Solution" April 21, 2024 5.0 Pros This visa solution has been reliable and easy to use. authorize.net has great capabilities. Cons I like all the features of authorize.net. No dislikes for authorize.net. Review Source VR Verified Reviewer Office Coordinator Used the software for: 2+ years ### "A wonderful way to process payments" April 26, 2018 5.0 Pros This software makes it so easy to process payments. It was very easy for us to build the bridge between our main software and authorize.net to process all payments through them. The website requires no training and doesn't have a million options of choices to pick from like some do- everything is very self explanatory! Their customer service is great and gets back to you quickly. Cons I don't have many complaints about Authorize.net except the reports. They are very confusing and it is hard to know which report you are supposed to be using and when. They don't provide a great description of each report. Review Source VR Verified Reviewer Developer Computer Software Used the software for: 2+ years ### "We've relied on Authorize.Net for over 10 years" March 13, 2019 5.0 We've used Authorize.Net with our website shopping cart for over 10 years. Along with that, we've used the virtual terminal for manually keying phone / mail orders. It is easier to use than PayPal Manager. Pros Authorize.Net provides good, helpful API documentation. Its web-based virtual terminal is also easy to use. Cons I would give their support a grade of B. Fortunately, it is rarely needed. A few years back, there were some rough patches where the service was down or unreliable for brief periods. We have not had reliability problems for the last few years. Review Source Bryan M. Product Director Design Used the software for: 2+ years ### "The payment gateway we've preferred for ecommerce development projects" July 2, 2018 5.0 Reliable and trusted payment processing Pros Authorize.net is the standard in payment processing. For a complex and established ecommerce website, Authorize.net will offer the features needed and provides a trusted payment solution. Processing fees will be lower than competition like Stripe which larger volume businesses will benefit from. Cons The interface, lack of reporting, and complexity in setup is an issue for us in 2018 when options like Stripe can be setup and running in a few hours vs days with Authorize.net Review Source JR Jill R. Tech support/customer service Chemicals Used the software for: 2+ years ### "Authorize payments with Authorize " December 6, 2022 5.0 Extremely user friendly. Easy to use and has features we do not use yet but as a growing company love knowing the features are available as we neef Pros The ease of intro into our company and ease of use. Cons Can only capture 20 payments at a time at the end of the day Review Source Similar Products Featured ## Related categories [Payment Processing](https://www.capterra.com/payment-processing-software/)[Utility Billing](https://www.capterra.com/utility-billing-software/)[Accounts Receivable](https://www.capterra.com/accounts-receivable-software/) ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.