--- title: "authorize.net Reviews 2026. Verified Reviews, Pros & Cons | Capterra" description: "Is authorize.net the right Accounts Receivable solution for you? Explore 220 verified user reviews from people in industries like yours to make a confident choice." source_url: "https://www.capterra.com/p/221412/authorizenet/reviews/" page_type: "reviews" language: "en" --- authorize.net 4.5 (220) [View alternatives](https://www.capterra.com/p/221412/authorizenet/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated August 20th, 2026 # Reviews of authorize.net Ease of use 4.3 Customer Service 4.3 ## Pros and Cons in Reviews AP ALISSA P OWNERRetail, 2 - 10 employeesUsed the software for: Less than 6 months. “Overall, Authorize.net has been a dependable and secure payment solution. Once everything is set up, it runs smoothly and handles transactions efficiently. While it could benefit from a more modern interface and improved usability, it remains a strong choice for businesses that need reliable payment processing.“ May 1, 2026 JP John P Transport BrokerTransportation/Trucking/Railroad, 11 - 50 employeesUsed the software for: More than 2 years. “The user interface is so outdated, and it is impossible to navigate through the backend settings with the required number of clicks.“ January 15, 2026 RP Ryan P Graphic DesignerDesign, Self-employedUsed the software for: I used a free trial. “Overall, it's a solid platform for processing payments, with a little bit of pricing complexity, and not always transparent.“ April 27, 2026 Theresa I OwnerHealth, Wellness and Fitness, 2 - 10 employeesUsed the software for: 1-2 years. “We did incur a monthly gateway fee plus multiple other fees monthly - we were pci compliment but yet still got charged on the statement“ December 5, 2025 AP ALISSA P OWNERRetail, 2 - 10 employeesUsed the software for: Less than 6 months. “It processes payments consistently without major issues, and the fraud protection tools provide peace of mind.“ May 1, 2026 KD Kristi D Nurse Practitioner, OwnerMedical Practice, Self-employedUsed the software for: Less than 6 months. “I struggle often to find certain transactions and data. If I need to issue a refund or if I want to see a report for the month I feel there are a lot of steps just to do this,.“ May 30, 2025 JC Jason C Operations ManagerImport and Export, 201 - 500 employeesUsed the software for: More than 2 years. “Authorize.net gives us strong security for global transactions, plus simple account management and clear fees.“ November 8, 2025 RP Ryan P Graphic DesignerDesign, Self-employedUsed the software for: I used a free trial. “Also, it isn't beginner-friendly compared to modern tools.“ April 27, 2026 ## Showing most helpful reviews Showing 1-25 of 220 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Katrina H. Logistics Manager Consumer Goods Used the software for: Less than 6 months ### "Authorized to use authorize.net" June 10, 2025 4.0 I feel that my overall experience with authorize.net has been positive. When I first began using this product, I needed some customer support on an issue and they were so quick to respond and they let me know that they would be available 24/7 to help with any other questions that I may have. You can't beat customer service like that. Pros I like that I am not held to a contract if it didn't work as I expected. Luckily, it works just as I need it to but that was a big factor in using authorize.net. I am glad I made that investment Cons I think having to pay a monthly gateway fee is a con but not enough of a con to keep me from using this service. Review Source AS Amy S. Intake Specialist Mental Health Care Used the software for: 1-2 years ### "Safe, secure and GREAT customer support." April 8, 2026 5.0 Overall, my experience with Authorize.net has been very positive. Very rarely has there been an issue that was not resolved easily. Pros I really love that you can search for past transactions multiple ways. Being able to print out a report for a patient for the entire year for their HSA accounts Cons Because it is a separate program, it does not automatically add the patients information and does not automatically post to their account. Review Source LS Leslie S. Co-Owner Marketing and Advertising Used the software for: 1-2 years ### "Middle of the road" March 23, 2026 3.0 Pros Value for the money, security and account management is fairly straightforward. Their system is flexible for integration. Cons The interface is outdated in many respects. They need a modernization. It hasn't changed in quite some time. Review Source RP Ryan P. Graphic Designer Design Used the software for: I used a free trial ### "Decent payment process option" April 27, 2026 5.0 Overall, it's a solid platform for processing payments, with a little bit of pricing complexity, and not always transparent. Pros I like that it is backed by Visa, so there is some reliability factor with name recognition. It works consistently for payment processing. Cons My least favorite things are that the dashboard feels clunky and not intuitive. Also, it isn't beginner-friendly compared to modern tools. Review Source JP John P. Transport Broker Transportation/Trucking/Railroad Used the software for: 2+ years ### "Trustworthy high value freight transactions." January 15, 2026 5.0 This is a nightmare industry to get a chargeback on a coast-to-coast transport job. I rely on this gateway since it is solid secure. It can cope with our day-to-day traffic without stuttering despite the arrangement having a retro feel to the early internet days compared to today’s contenders. Pros The fraud detecting package makes me feel comfortable when handling large credit card payments done by new shippers I have never done business with before. Cons The user interface is so outdated, and it is impossible to navigate through the backend settings with the required number of clicks. The monthly gateway charges are accumulated within a short period even in months when our transaction volume is low. Review Source JC Jason C. Operations Manager Import and Export Used the software for: 2+ years ### "Secure online payments and transfers for export operations." November 8, 2025 5.0 With this, our team is able to process safe payments and manage accounts with fewer errors, bringing more speed and confidence to our export operations. Pros Authorize.net gives us strong security for global transactions, plus simple account management and clear fees. The transferring of money to clients and partners is highly reliable; it assists in avoiding fraud issues. Cons Account settings and updating staff permissions took some getting used to when dealing with a bigger team. Managing fees and multiple accounts is confusing at first. Review Source HT Hilary T. Head of Growth Marketing and Advertising Used the software for: 2+ years ### "Good Stripe alternative for Woocommerce " December 11, 2025 4.0 Good! With the good rates, and integration by SkyVerge for WooCommerce I can definitely recommend authorize.net Pros API access is great and there are paid plugins that make integrating with WooCommerce very easy. The also have low fees Cons Their merchant UI is very outdated. It’s hard to find things and it’s small and hard to read sometimes. Looks like it was built in the 90s and never updated. Review Source DM Dana M. Fulfillment Manager Publishing Used the software for: 2+ years ### "Authorize is a handy tool" October 31, 2025 3.0 It's been fine, it does what it sets out to do but I don't consider it to be ground breaking. It does seem to have security figured out which is a nice plus. Pros Authorize helps us securely capture payment from customers on our eCommerce customer facing site that is a partnership with our fulfillment business. It is easier to use than our home grown software for the end user for sure. Cons We need separate accounts for US and Canadian payments. This means that we have to log in and out depending on the ship destination. It's also not the most user friendly on the back end. Review Source DS Dru S. Property Success Parntner Management Consulting Used the software for: 6-12 months ### "Property Management and Authorize " November 29, 2025 5.0 Overall the experience is the system is not only cost effective but has greatly helped with money transfers and being able to account for them. Pros Very streamlined service for payment confirmation and authorization. Highly recommended for property management to ensure all payment details are securely kept in a centralized location. Cons The interface can be a bit outdated at times and requested system updates are not as quick as we would like. Can be a bit of a learning curve in the beginning due to the interface. Review Source CTB Connor T. B. Financial Operations Manager Electrical/Electronic Manufacturing Used the software for: 2+ years ### "Enabled us to create slick and professional invoices." June 6, 2025 4.0 It eased up our credit card processing, time for transaction and manual mistakes became less. We now do our monthly books in less time and with better results. Pros The thing I love about it is how easy Authorize. net checks in with our invoicing software. It is dependable for customer payments, especially recurring billing for long-term B2B customers. The fraud detection tools also provide peace of mind. Cons The interface feels a little dated, and reporting tools could be more user-friendly. It can be a little time consuming to make custom financial summaries sometimes. Review Source TF Tammy F. FOH Manager Food & Beverages Used the software for: 2+ years ### "This system is Ok" April 10, 2024 4.0 Pros That you can go in and search specifically by name on someone who has paid Cons It was confusing once we were switching over companies. We cancelled and they are still charging us for it Switched from [Stripe](https://www.capterra.com/p/123889/Stripe/) Because they integrate with our other softwares Review Source Babatunde O. SEO Marketer Marketing and Advertising Used the software for: 1-2 years ### "Top class for USA payment solutions" April 17, 2025 5.0 Authorise.net is so powerful that even their resellers built top class payment solutions for end users like me who have clients that want to use authorise.net to access USA payments. Pros Ease of integrating USA based payments through their reseller paysafe which allowed us eChecks payment as the business was expanding to USA Cons It was not easy at first to get through to paysafe as a business operating in Europe we had to go through a reseller who then answered all our questions. Review Source AR Albert R. Customer Service Expert Consumer Goods Used the software for: 2+ years ### "Very reliable and efficient program for billing and payment processing" April 14, 2025 5.0 Overall, Authorize was a fantastic program that solved one of our biggest issues in customer payment processing. It was very reliable and rarely encountered any major issues. Pros Authorize was very reliable and solved one of our biggest issues in processing customer payments. Cons Filter and sorting options could be better as searching for specific charges could sometimes be difficult. Review Source IO Idaliz O. Director Non-Profit Organization Management Used the software for: 2+ years ### "Great experienced, ease of use" November 29, 2024 5.0 Pros Ease of use. Flexibility with our CRM and online banking system.Ev erything is connected without issue. Cons We can haved a main portal but the admin access is limited so if you lose access to the mkain orofile it can difficulkt things. Review Source LC Latisha C. Coach Health, Wellness and Fitness Used the software for: Less than 6 months ### "Simple for clients " February 23, 2025 5.0 Pros I like that It was easy to use to set up to use. Cons I’m still new to using it so ok so far!’ Review Source Kavindu Githsara K. System Specialist E-Learning Used the software for: 2+ years ### "Discover the Power of Authorize.Net" December 29, 2022 5.0 Overall, Authorize.Net is a reliable and secure payment gateway service that offers a range of features and tools to help businesses accept and process payments online, in person, and over the phone. Its flexibility and integrations make it a convenient and flexible solution for businesses of all sizes and industries, although the cost may be a consideration for some businesses. Pros Authorize.Net is a very reliable and secured platform. The platform is PCI compliant and uses advanced security measures to protect our customers data and ensure secure transactions. It also offers a range of fraud prevention tools, such as address verification and card code verification. Those features helped us to reduce the risk of fraudulent activity. Another pro is the platform's flexibility and integrations. Authorize.Net supports a variety of payment types, including credit cards, debit cards, and electronic checks, and it can be easily integrated with a wide range of shopping carts and e-commerce platforms. This makes it a convenient and flexible solution for businesses of all sizes and industries. Cons Nothing to complain, but this platform requires merchants to have a merchant account in order to use its services, which can be an additional cost for businesses that do not already have one. Review Source RQ Rizwan Q. Admin Computer Software Used the software for: 2+ years ### "Authorize.net a payment processor right for you." January 15, 2023 5.0 Pros Authorize.net is very trusted and reliable payment gateway which also provided payment processing solutions. It is simple and easy to use and PCI compliant. There is advanced fraud detection feature and by using different parameters you can set security and authenticity of transactions to a level of your satisfaction. Cons Simple features and easy to use. Its the most reliable payment gateway I can say surely. Review Source CR Candice R. Senior Office Administrator Construction Used the software for: 2+ years ### "The most affordable payment processing option out there!" May 26, 2023 5.0 Pros The fees are a fraction of some competitors, but the software works seamlessly Cons I can't think of anything I dislike. It really is awesome software. Alternatives considered [PaySimple](https://www.capterra.com/p/146664/PaySimple/)[QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/) Reason for choosing authorize.net Easier to implement, much lower fees Review Source SS Shannon S. E-Commerce Marketing Manager Wholesale Used the software for: 2+ years ### "Great for and B2B payment processer" July 24, 2024 4.0 Pros Super Secure for you and your customers easy to set up and use Low fees Over 25+ year experience in the payment gateway services business Cons Some feature do not work properly due to high security of information even when set up properly.(Stored Credit Cards feature in BigCommerce) Review Source Kenneth M. Chief Operating Officer Military Used the software for: 1-2 years ### "AUTHORIZE FOR NON PROFIT DONATION MANAGEMENT/PROCESSING" November 2, 2018 5.0 Customer service and adaptability of the system with our CRM has been very positive for us. When we adopted our new CRM system along with the the hosted website managed by the same CRM system, we were not sure how everything would integrate, but our donation links and sponsorship links that take contributors directly to Authorize for processing have never let us down. Pros Authorize integrated flawlessly with our CRM system. It was one of several options for donor management and processing that was compatable with our CRM. We researched each available system and Authorize was both suggested by a fellow non profit as well as seemed to meet our requirements. Cons Transaction charges seem to be the biggest issue that we have. There are industry averages for processing various cards, and Authorize is on par with other systems. It is unfortunate that Authorize does not offer a non-profit processing rate or possibly a flat rate that is well below what would be offered to a for profit organization. Review Source CM Carla M. IT Manager Hospital & Health Care Used the software for: 1-2 years ### "authorize.net: A Reliable Visa Solution" April 21, 2024 5.0 Pros This visa solution has been reliable and easy to use. authorize.net has great capabilities. Cons I like all the features of authorize.net. No dislikes for authorize.net. Review Source KS Katherine S. Development Director Education Management Used the software for: 2+ years ### "Authorize is a Must for Fundraising " July 6, 2021 5.0 Authorize allows our office to be efficent in collecting payments for our campaigns and track donors. It also is a quick way to look up past payments in the transaction search-- a feature we use weekly! Pros Our office can do everything with Authorize.net...track payments, set up recuuring billing, recharge community members. Our favorite feature is how we get an email everytime someone uses the credit card form on our website so we do not have to go into Authroize.net to pull up information. Cons Our office would benefit from the last 4 digits of the credit card in the email that is sent to us after someone makes a payment. Review Source JD Judith D. Advancement Associate Fund-Raising Used the software for: 2+ years ### "Authorize.net (former user)" September 15, 2022 5.0 My overall experience was good. We got a lot of help setting it up from start to finish and in-between. Pros I liked that I had a lot of options when it came to reporting. Cons The cost was getting to be a little prohibitive. Review Source Dave A. Manager Information Services Used the software for: 2+ years ### "My go to payment processor" December 4, 2019 5.0 Overall, highly recommended. We've never had any serious issues with Authorize.Net's service. Pros We have been using Authorize.Net for years on our customer eCommerce sites. Setup is easy and payments are secure. Cons If a problem arises, our customers normally contact Authorize directly by phone. They won't usually respond to me directly since I am not the account holder. As the IT contact for our customers, it would be nice to more easily be able to contact Authorize without having to go through the customer for technical issues. Review Source Jessica L. Operations Director Medical Devices Used the software for: 2+ years ### "Authorize for Small Businesses" July 23, 2019 5.0 Pros We have been using Authorize.net for over 10 years with no complaints. We use it strictly for online credit card processing both manually and on our website. The website is super easy to use and navigate. We recently added the fraud detection suite to our account that Authorize has available. We are very happy with the results and the filters you are able to place to control fraudulent activity. Cons Nothing. We have been very pleased with this software. 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