--- title: "authorize.net Reviews 2026. Verified Reviews, Pros & Cons | Capterra" description: "Is authorize.net the right Accounts Receivable solution for you? Explore 220 verified user reviews from people in industries like yours to make a confident choice." source_url: "https://www.capterra.com/p/221412/authorizenet/reviews/" page_type: "reviews" language: "en" --- authorize.net 4.5 (220) [View alternatives](https://www.capterra.com/p/221412/authorizenet/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated August 3rd, 2026 # Reviews of authorize.net Ease of use 4.3 Customer Service 4.3 ## Pros and Cons in Reviews AP ALISSA P OWNERRetail, 2 - 10 employeesUsed the software for: Less than 6 months. “Overall, Authorize.net has been a dependable and secure payment solution. Once everything is set up, it runs smoothly and handles transactions efficiently. While it could benefit from a more modern interface and improved usability, it remains a strong choice for businesses that need reliable payment processing.“ May 1, 2026 JP John P Transport BrokerTransportation/Trucking/Railroad, 11 - 50 employeesUsed the software for: More than 2 years. “The user interface is so outdated, and it is impossible to navigate through the backend settings with the required number of clicks.“ January 15, 2026 RP Ryan P Graphic DesignerDesign, Self-employedUsed the software for: I used a free trial. “Overall, it's a solid platform for processing payments, with a little bit of pricing complexity, and not always transparent.“ April 27, 2026 Theresa I OwnerHealth, Wellness and Fitness, 2 - 10 employeesUsed the software for: 1-2 years. “We did incur a monthly gateway fee plus multiple other fees monthly - we were pci compliment but yet still got charged on the statement“ December 5, 2025 AP ALISSA P OWNERRetail, 2 - 10 employeesUsed the software for: Less than 6 months. “It processes payments consistently without major issues, and the fraud protection tools provide peace of mind.“ May 1, 2026 KD Kristi D Nurse Practitioner, OwnerMedical Practice, Self-employedUsed the software for: Less than 6 months. “I struggle often to find certain transactions and data. If I need to issue a refund or if I want to see a report for the month I feel there are a lot of steps just to do this,.“ May 30, 2025 JC Jason C Operations ManagerImport and Export, 201 - 500 employeesUsed the software for: More than 2 years. “Authorize.net gives us strong security for global transactions, plus simple account management and clear fees.“ November 8, 2025 RP Ryan P Graphic DesignerDesign, Self-employedUsed the software for: I used a free trial. “Also, it isn't beginner-friendly compared to modern tools.“ April 27, 2026 ## Showing most helpful reviews Showing 1-25 of 220 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Katrina H. Logistics Manager Consumer Goods Used the software for: Less than 6 months ### "Authorized to use authorize.net" June 10, 2025 4.0 I feel that my overall experience with authorize.net has been positive. When I first began using this product, I needed some customer support on an issue and they were so quick to respond and they let me know that they would be available 24/7 to help with any other questions that I may have. You can't beat customer service like that. Pros I like that I am not held to a contract if it didn't work as I expected. Luckily, it works just as I need it to but that was a big factor in using authorize.net. I am glad I made that investment Cons I think having to pay a monthly gateway fee is a con but not enough of a con to keep me from using this service. Review Source DS David S. President Business Supplies and Equipment Used the software for: 2+ years ### "Safe and Secure" January 11, 2026 5.0 My overall user experience is positive. I have not "upgraded" to the new user interface and don't plan to if I don't have to. Pros I use the services provided by authorize.net every single day. The service allows me to securely accept credit cards through my online store. I feel the security is top notch and the fees are very resonable and a good value for the money. Customer service is quick and knowledgeable. Cons Although I use authorize.net every day, I am not happy witht eh new user interface. What was possible in one screen is now spread out into mutliple screens. It is pretty but the old User interface was much more useful. Review Source LS Leslie S. Co-Owner Marketing and Advertising Used the software for: 1-2 years ### "Middle of the road" March 23, 2026 3.0 Pros Value for the money, security and account management is fairly straightforward. Their system is flexible for integration. Cons The interface is outdated in many respects. They need a modernization. It hasn't changed in quite some time. Review Source RP Ryan P. Graphic Designer Design Used the software for: I used a free trial ### "Decent payment process option" April 27, 2026 5.0 Overall, it's a solid platform for processing payments, with a little bit of pricing complexity, and not always transparent. Pros I like that it is backed by Visa, so there is some reliability factor with name recognition. It works consistently for payment processing. Cons My least favorite things are that the dashboard feels clunky and not intuitive. Also, it isn't beginner-friendly compared to modern tools. Review Source JP John P. Transport Broker Transportation/Trucking/Railroad Used the software for: 2+ years ### "Trustworthy high value freight transactions." January 15, 2026 5.0 This is a nightmare industry to get a chargeback on a coast-to-coast transport job. I rely on this gateway since it is solid secure. It can cope with our day-to-day traffic without stuttering despite the arrangement having a retro feel to the early internet days compared to today’s contenders. Pros The fraud detecting package makes me feel comfortable when handling large credit card payments done by new shippers I have never done business with before. Cons The user interface is so outdated, and it is impossible to navigate through the backend settings with the required number of clicks. The monthly gateway charges are accumulated within a short period even in months when our transaction volume is low. Review Source JC Jason C. Operations Manager Import and Export Used the software for: 2+ years ### "Secure online payments and transfers for export operations." November 8, 2025 5.0 With this, our team is able to process safe payments and manage accounts with fewer errors, bringing more speed and confidence to our export operations. Pros Authorize.net gives us strong security for global transactions, plus simple account management and clear fees. The transferring of money to clients and partners is highly reliable; it assists in avoiding fraud issues. Cons Account settings and updating staff permissions took some getting used to when dealing with a bigger team. Managing fees and multiple accounts is confusing at first. Review Source HT Hilary T. Head of Growth Marketing and Advertising Used the software for: 2+ years ### "Good Stripe alternative for Woocommerce " December 11, 2025 4.0 Good! With the good rates, and integration by SkyVerge for WooCommerce I can definitely recommend authorize.net Pros API access is great and there are paid plugins that make integrating with WooCommerce very easy. The also have low fees Cons Their merchant UI is very outdated. It’s hard to find things and it’s small and hard to read sometimes. Looks like it was built in the 90s and never updated. Review Source DM Dana M. Fulfillment Manager Publishing Used the software for: 2+ years ### "Authorize is a handy tool" October 31, 2025 3.0 It's been fine, it does what it sets out to do but I don't consider it to be ground breaking. It does seem to have security figured out which is a nice plus. Pros Authorize helps us securely capture payment from customers on our eCommerce customer facing site that is a partnership with our fulfillment business. It is easier to use than our home grown software for the end user for sure. Cons We need separate accounts for US and Canadian payments. This means that we have to log in and out depending on the ship destination. It's also not the most user friendly on the back end. Review Source DS Dru S. Property Success Parntner Management Consulting Used the software for: 6-12 months ### "Property Management and Authorize " November 29, 2025 5.0 Overall the experience is the system is not only cost effective but has greatly helped with money transfers and being able to account for them. Pros Very streamlined service for payment confirmation and authorization. Highly recommended for property management to ensure all payment details are securely kept in a centralized location. Cons The interface can be a bit outdated at times and requested system updates are not as quick as we would like. Can be a bit of a learning curve in the beginning due to the interface. Review Source CTB Connor T. B. Financial Operations Manager Electrical/Electronic Manufacturing Used the software for: 2+ years ### "Enabled us to create slick and professional invoices." June 6, 2025 4.0 It eased up our credit card processing, time for transaction and manual mistakes became less. We now do our monthly books in less time and with better results. Pros The thing I love about it is how easy Authorize. net checks in with our invoicing software. It is dependable for customer payments, especially recurring billing for long-term B2B customers. The fraud detection tools also provide peace of mind. Cons The interface feels a little dated, and reporting tools could be more user-friendly. It can be a little time consuming to make custom financial summaries sometimes. Review Source JV Joseph V. CTO Wholesale Used the software for: 2+ years ### "THE Standard in the industry of processing" May 9, 2024 5.0 It was easy to start and requires no maintenance to continue running. Pros Authorize has been the easiest to use with no changes. They pass the test of time. Cons No cons whatsoever. They are flawless in operation. Alternatives considered [PayPal](https://www.capterra.com/p/207944/PayPal/)[Worldpay for Enterprise](https://www.capterra.com/p/165694/Virtual-Terminal/)[Stripe](https://www.capterra.com/p/123889/Stripe/)[QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/) Reason for choosing authorize.net U.S. based support was the first reason. Switched from [QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/) Better rates and much better stability out of the box. Review Source Babatunde O. SEO Marketer Marketing and Advertising Used the software for: 1-2 years ### "Top class for USA payment solutions" April 17, 2025 5.0 Authorise.net is so powerful that even their resellers built top class payment solutions for end users like me who have clients that want to use authorise.net to access USA payments. Pros Ease of integrating USA based payments through their reseller paysafe which allowed us eChecks payment as the business was expanding to USA Cons It was not easy at first to get through to paysafe as a business operating in Europe we had to go through a reseller who then answered all our questions. Review Source AR Albert R. Customer Service Expert Consumer Goods Used the software for: 2+ years ### "Very reliable and efficient program for billing and payment processing" April 14, 2025 5.0 Overall, Authorize was a fantastic program that solved one of our biggest issues in customer payment processing. It was very reliable and rarely encountered any major issues. Pros Authorize was very reliable and solved one of our biggest issues in processing customer payments. Cons Filter and sorting options could be better as searching for specific charges could sometimes be difficult. Review Source CT Carleton T. Website Admin Retail Used the software for: 1-2 years ### "Works Great 100% Of The Time" November 23, 2024 5.0 I use Authorize.net to handle my e-commerce transaction payments . It works great. Pros It's basically a 100% trust symbol, and I know it's going to work every time, while protecting my transactions. Cons I guess I don't like when I need a secret key AND a security token and a few other things, since it just seems excessive. Review Source AK Ashfak K. Senior executive Banking Used the software for: 6-12 months ### "Authorize review " October 25, 2024 5.0 Pros its robust security features, user-friendly interface, and extensive integration options. Its ability to support various payment methods and recurring billing capabilities makes it a popular choice for businesses of all sizes. Cons Net include its pricing structure, which can be higher than some competitors, especially for small businesses. Review Source Kavindu Githsara K. System Specialist E-Learning Used the software for: 2+ years ### "Discover the Power of Authorize.Net" December 29, 2022 5.0 Overall, Authorize.Net is a reliable and secure payment gateway service that offers a range of features and tools to help businesses accept and process payments online, in person, and over the phone. Its flexibility and integrations make it a convenient and flexible solution for businesses of all sizes and industries, although the cost may be a consideration for some businesses. Pros Authorize.Net is a very reliable and secured platform. The platform is PCI compliant and uses advanced security measures to protect our customers data and ensure secure transactions. It also offers a range of fraud prevention tools, such as address verification and card code verification. Those features helped us to reduce the risk of fraudulent activity. Another pro is the platform's flexibility and integrations. Authorize.Net supports a variety of payment types, including credit cards, debit cards, and electronic checks, and it can be easily integrated with a wide range of shopping carts and e-commerce platforms. This makes it a convenient and flexible solution for businesses of all sizes and industries. Cons Nothing to complain, but this platform requires merchants to have a merchant account in order to use its services, which can be an additional cost for businesses that do not already have one. Review Source Jay M. Founder Marketing and Advertising Used the software for: Less than 6 months ### "Holds Funds like PayPal Does - Avoid. " December 3, 2019 2.0 I'm not saying that Authorize.net does not work for everybody. But the digital marketer is in particular I would steer clear because it has the same issues that PayPal exhibits were sometimes a hold your funds for no reason and you have to fight to get them. Youre flagged as high risk I was a customer with Authorize.net for about three months and I was approved for ACH bank transfers by their credit team. I put two of them through and all of a sudden my bank transfer account was shut down and they didn't tell me why other than my account was deemed high-risk by their bank and no matter what I did it would never be reopened ever. To my knowledge the only thing that makes it high-risk is that I charged about $5k in two days - Which I told the underwriter team was my norm before I signed up. They knew how much money I would be processing each month. They also told me that my business model wasn't elibigile for bank transfers. My clients couldn't even ask for a refund. All they could do was dispute the charges that were on hold and if they did that it would hurt my account and my credit. To this day they still have about $4400 of my money that I will not get until the end of January if my account is in good standing. Well I shut down the account and moved over to QuickBooks so hopefully I get paid. Again I'm doing recurring bank transfers with my client so this might not be the case for everybody and this might be great for credit card transactions. Pros It was very easy to set up recurring payments and sync with my webmaster. Cons \- The UI is extremely outdated and looks like it's from the early 2000s. - Your invoices are not customizable and they look tacky - Navigating around the menu is not user-friendly as finding where you're trying to go and can be difficult - Customer support is not the greatest and sometimes I can't help you with your problems or get back to you in a timely matter Alternatives considered [QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/) Reason for choosing authorize.net I moved to QuickBooks. Review Source FG Francesca G. ICT Director Information Technology and Services Used the software for: 1-2 years ### "The Unshouting but Effective Payment Platform" May 6, 2024 5.0 It has been an awesome experience more so due to its accurate fraud prevention feature that never fails at detecting any fraudulent activity coupled with the electronic payments which are quite fast. Besides, it integrated very easily with our company system. Pros It is very easy to implement and has a perfect reporting interface Cons The only issue it the pricing which may not favor every user Review Source VK Valerie K. Owner Hospitality Used the software for: 2+ years ### "less expensive versions" December 7, 2023 5.0 it is okay, but possibly will be looking for less expensive options that might be mobile Pros very nice staff, always helpful when I need it. Cons small businesses need less expensive options, I do not have a credit card option to scan out in the common room, just my computer. The hand held unit that I was given years ago, never worked and \[sensitive content hidden\] never tried another option. Review Source Keyana K. Internal Operations Assistant Internet Used the software for: 2+ years ### "Gets the job done with hardly any issues ever." April 25, 2018 5.0 Pros Authorize.net is our payment gateway, as we are a company that runs several credit card transactions daily. The fees are minimal, the customer service has always been great (even if, at times, the reasons I had to call we're not so great), and the website is about the simplest one I've ever used, considering all of the information it processes. We don't use any POS devices, just the website, but that's still MORE than enough for us. Cons I wish it was easier to edit ARB subscriptions; for example, if I want to simply change the date that a customer's auto-charge runs, I have to actually delete the whole thing, and create a new one to reflect the date change. That's pretty annoying, but for a website that hasn't really changed much in the 12 years since I first began using it, I can only expect so much at this point. Review Source FS Falak S. Network Administrator Internet Used the software for: 1-2 years ### "Very Convenient payment processing for customers and merchants" March 25, 2024 5.0 Pros Payment processing is very streamlined as it is very easy for customers and merchants to manage payments and it sync very well with different accounting softwares Cons The Payment processing time is very long I think. It takes some time to post the payment, but this sometimes depends on banks as well. Review Source KS Katherine S. Development Director Education Management Used the software for: 2+ years ### "Authorize is a Must for Fundraising " July 6, 2021 5.0 Authorize allows our office to be efficent in collecting payments for our campaigns and track donors. It also is a quick way to look up past payments in the transaction search-- a feature we use weekly! Pros Our office can do everything with Authorize.net...track payments, set up recuuring billing, recharge community members. Our favorite feature is how we get an email everytime someone uses the credit card form on our website so we do not have to go into Authroize.net to pull up information. Cons Our office would benefit from the last 4 digits of the credit card in the email that is sent to us after someone makes a payment. Review Source JD Judith D. Advancement Associate Fund-Raising Used the software for: 2+ years ### "Authorize.net (former user)" September 15, 2022 5.0 My overall experience was good. We got a lot of help setting it up from start to finish and in-between. Pros I liked that I had a lot of options when it came to reporting. Cons The cost was getting to be a little prohibitive. Review Source Dave A. Manager Information Services Used the software for: 2+ years ### "My go to payment processor" December 4, 2019 5.0 Overall, highly recommended. We've never had any serious issues with Authorize.Net's service. Pros We have been using Authorize.Net for years on our customer eCommerce sites. Setup is easy and payments are secure. Cons If a problem arises, our customers normally contact Authorize directly by phone. They won't usually respond to me directly since I am not the account holder. As the IT contact for our customers, it would be nice to more easily be able to contact Authorize without having to go through the customer for technical issues. Review Source Jessica L. Operations Director Medical Devices Used the software for: 2+ years ### "Authorize for Small Businesses" July 23, 2019 5.0 Pros We have been using Authorize.net for over 10 years with no complaints. We use it strictly for online credit card processing both manually and on our website. The website is super easy to use and navigate. We recently added the fraud detection suite to our account that Authorize has available. We are very happy with the results and the filters you are able to place to control fraudulent activity. Cons Nothing. We have been very pleased with this software. Review Source Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.