# authorize.net Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is authorize.net the right Accounts Receivable solution for you? Explore 219 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/221412/authorizenet/reviews --- authorize.net 4.5 (219) [View alternatives](https://www.capterra.com/p/221412/authorizenet/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated April 27th, 2026 # Reviews of authorize.net Ease of use 4.3 Customer Service 4.3 ## Pros and Cons in Reviews AP ALISSA P OWNERRetail, 2 - 10 employeesUsed the software for: Less than 6 months. “Overall, Authorize.net has been a dependable and secure payment solution. Once everything is set up, it runs smoothly and handles transactions efficiently. While it could benefit from a more modern interface and improved usability, it remains a strong choice for businesses that need reliable payment processing.“ May 1, 2026 JP John P Transport BrokerTransportation/Trucking/Railroad, 11 - 50 employeesUsed the software for: More than 2 years. “The user interface is so outdated, and it is impossible to navigate through the backend settings with the required number of clicks.“ January 15, 2026 RP Ryan P Graphic DesignerDesign, Self-employedUsed the software for: I used a free trial. “Overall, it's a solid platform for processing payments, with a little bit of pricing complexity, and not always transparent.“ April 27, 2026 Theresa I OwnerHealth, Wellness and Fitness, 2 - 10 employeesUsed the software for: 1-2 years. “We did incur a monthly gateway fee plus multiple other fees monthly - we were pci compliment but yet still got charged on the statement“ December 5, 2025 AP ALISSA P OWNERRetail, 2 - 10 employeesUsed the software for: Less than 6 months. “It processes payments consistently without major issues, and the fraud protection tools provide peace of mind.“ May 1, 2026 KD Kristi D Nurse Practitioner, OwnerMedical Practice, Self-employedUsed the software for: Less than 6 months. “I struggle often to find certain transactions and data. If I need to issue a refund or if I want to see a report for the month I feel there are a lot of steps just to do this,.“ May 30, 2025 DS Dru S Property Success ParntnerManagement Consulting, 2 - 10 employeesUsed the software for: 6-12 months. “Overall the experience is the system is not only cost effective but has greatly helped with money transfers and being able to account for them.“ November 29, 2025 SS Shannon S E-Commerce Marketing ManagerWholesale, 11 - 50 employeesUsed the software for: More than 2 years. “Some feature do not work properly due to high security of information even when set up properly.(Stored Credit Cards feature in BigCommerce)“ July 24, 2024 ## Showing most helpful reviews Showing 1-25 of 219 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Katrina H. Logistics Manager Consumer Goods Used the software for: Less than 6 months ### "Authorized to use authorize.net" June 10, 2025 4.0 I feel that my overall experience with authorize.net has been positive. When I first began using this product, I needed some customer support on an issue and they were so quick to respond and they let me know that they would be available 24/7 to help with any other questions that I may have. You can't beat customer service like that. Pros I like that I am not held to a contract if it didn't work as I expected. Luckily, it works just as I need it to but that was a big factor in using authorize.net. I am glad I made that investment Cons I think having to pay a monthly gateway fee is a con but not enough of a con to keep me from using this service. Review Source KD Kristi D. Nurse Practitioner, Owner Medical Practice Used the software for: Less than 6 months ### "Solo provider clinic" May 30, 2025 4.0 I love that it integrates with my EMR and I can so subscription model charges. These are the most important factors for me and my practice. Pros it integrates with my EMR, Patients can pre pay when they make their appointment. There is a subscription/reoccuring model that can be used. Cons I feel the dashboard is pretty complicated. I struggle often to find certain transactions and data. If I need to issue a refund or if I want to see a report for the month I feel there are a lot of steps just to do this,. Alternatives considered [Clover](https://www.capterra.com/p/226864/Clover/) Reason for choosing authorize.net cost, integration, recommendation from peers . Switched from [Square Point of Sale](https://www.capterra.com/p/275802/Square-Point-of-Sale/) It did not integrate with my EMR charting system Review Source DM Dana M. Fulfillment Manager Publishing Used the software for: 2+ years ### "Authorize is a handy tool" October 31, 2025 3.0 It's been fine, it does what it sets out to do but I don't consider it to be ground breaking. It does seem to have security figured out which is a nice plus. Pros Authorize helps us securely capture payment from customers on our eCommerce customer facing site that is a partnership with our fulfillment business. It is easier to use than our home grown software for the end user for sure. Cons We need separate accounts for US and Canadian payments. This means that we have to log in and out depending on the ship destination. It's also not the most user friendly on the back end. Review Source DS David S. President Business Supplies and Equipment Used the software for: 2+ years ### "Safe and Secure" January 11, 2026 5.0 My overall user experience is positive. I have not "upgraded" to the new user interface and don't plan to if I don't have to. Pros I use the services provided by authorize.net every single day. The service allows me to securely accept credit cards through my online store. I feel the security is top notch and the fees are very resonable and a good value for the money. Customer service is quick and knowledgeable. Cons Although I use authorize.net every day, I am not happy witht eh new user interface. What was possible in one screen is now spread out into mutliple screens. It is pretty but the old User interface was much more useful. Review Source VR Verified Reviewer Owner Health, Wellness and Fitness Used the software for: 1-2 years ### "Used for over 10 years! " December 5, 2025 5.0 We enjoyed using them - always great customer service and issues resolved - money was always transferred to the bank account and account managing and log in were easy to use! Pros We were able to intergrade with our software at a cheaper rate. Easy log in and easy to run reports for members and sales. Cons We were unable to charge 3% to the customer for online transactions. We did incur a monthly gateway fee plus multiple other fees monthly - we were pci compliment but yet still got charged on the statement Review Source JP John P. Transport Broker Transportation/Trucking/Railroad Used the software for: 2+ years ### "Trustworthy high value freight transactions." January 15, 2026 5.0 This is a nightmare industry to get a chargeback on a coast-to-coast transport job. I rely on this gateway since it is solid secure. It can cope with our day-to-day traffic without stuttering despite the arrangement having a retro feel to the early internet days compared to today’s contenders. Pros The fraud detecting package makes me feel comfortable when handling large credit card payments done by new shippers I have never done business with before. Cons The user interface is so outdated, and it is impossible to navigate through the backend settings with the required number of clicks. The monthly gateway charges are accumulated within a short period even in months when our transaction volume is low. Review Source JC Jason C. Operations Manager Import and Export Used the software for: 2+ years ### "Secure online payments and transfers for export operations." November 8, 2025 5.0 With this, our team is able to process safe payments and manage accounts with fewer errors, bringing more speed and confidence to our export operations. Pros Authorize.net gives us strong security for global transactions, plus simple account management and clear fees. The transferring of money to clients and partners is highly reliable; it assists in avoiding fraud issues. Cons Account settings and updating staff permissions took some getting used to when dealing with a bigger team. Managing fees and multiple accounts is confusing at first. Review Source HT Hilary T. Head of Growth Marketing and Advertising Used the software for: 2+ years ### "Good Stripe alternative for Woocommerce " December 11, 2025 4.0 Good! With the good rates, and integration by SkyVerge for WooCommerce I can definitely recommend authorize.net Pros API access is great and there are paid plugins that make integrating with WooCommerce very easy. The also have low fees Cons Their merchant UI is very outdated. It’s hard to find things and it’s small and hard to read sometimes. Looks like it was built in the 90s and never updated. Review Source CTB Connor T. B. Financial Operations Manager Electrical/Electronic Manufacturing Used the software for: 2+ years ### "Enabled us to create slick and professional invoices." June 6, 2025 4.0 It eased up our credit card processing, time for transaction and manual mistakes became less. We now do our monthly books in less time and with better results. Pros The thing I love about it is how easy Authorize. net checks in with our invoicing software. It is dependable for customer payments, especially recurring billing for long-term B2B customers. The fraud detection tools also provide peace of mind. Cons The interface feels a little dated, and reporting tools could be more user-friendly. It can be a little time consuming to make custom financial summaries sometimes. Review Source DS Dru S. Property Success Parntner Management Consulting Used the software for: 6-12 months ### "Property Management and Authorize " November 29, 2025 5.0 Overall the experience is the system is not only cost effective but has greatly helped with money transfers and being able to account for them. Pros Very streamlined service for payment confirmation and authorization. Highly recommended for property management to ensure all payment details are securely kept in a centralized location. Cons The interface can be a bit outdated at times and requested system updates are not as quick as we would like. Can be a bit of a learning curve in the beginning due to the interface. Review Source AR Alexa R. Ecom marketing and sales Textiles Used the software for: 2+ years ### "Payment Processor Easy to Use" April 14, 2022 5.0 Pros Easily connects to backend of websites. Stores credit cards as tokens and is safe and easy Cons Hard to find transactions, have to know the last 4 of the credit card and the date the credit card was processed. Alternatives considered [PayPal](https://www.capterra.com/p/207944/PayPal/)[Stripe](https://www.capterra.com/p/123889/Stripe/) Reason for choosing authorize.net We use all payment options, but Authorize was the easiest to connect to our 3rd party platform. Review Source TS Thomas S. IT Director Computer & Network Security Used the software for: 2+ years ### "Solif Payment Processor but outdates interface" April 12, 2025 4.0 Overall very good. It is used daily on our subscription sites. It flags false cards and takes payments with no issues. Has a solid report that gives you all info that you need. Has multiple fields that can be added if you need more info. very secure! Pros Solid payment processing system and one of the best ones out there. We integrate it into a lot of websotes. Cons Interface a little outdated and complicated integration structure. Difficult to test sometimes and documentation does not seem to always be easy to understand. Review Source CT Carleton T. Website Admin Retail Used the software for: 1-2 years ### "Works Great 100% Of The Time" November 23, 2024 5.0 I use Authorize.net to handle my e-commerce transaction payments . It works great. Pros It's basically a 100% trust symbol, and I know it's going to work every time, while protecting my transactions. Cons I guess I don't like when I need a secret key AND a security token and a few other things, since it just seems excessive. Review Source AS Adeel S. Software Developer Health, Wellness and Fitness Used the software for: 1-2 years ### "Worked great for us!!" November 28, 2024 5.0 Overall the whole integration process was smooth. The management portal is pretty intuitive. Pros The integration was smooth and easy with all the documentation for direct web integration. Cons The developer documentation around API was not that detailed. Had to reference other sources on internet. Review Source VC Vanessa C. BILLING AND INSURANCE SPECIALIST Health, Wellness and Fitness Used the software for: 1-2 years ### "AUTHORIZENET IS A MUST HAVE" September 10, 2024 5.0 OVERALL IT IS A GREAT WAY OF SETTING UP PAYMENT ARRANGEMENTS WITHOUT CONSTANT REMINDERS. I LOVE THE EASE OF GAINING CLEARED AND DECLINED PAYMENTS. Pros INSTANT PAYMENT INFORMATION. DECLINED AND ACCEPTED WITHOUT HAVING TO TAKE THE TIME TO PROCESS EACH PAYMENT. Cons LOG IN CAN BE DAUNTING. I HAVE TO MAKE SURE MY EMAIL IS UP TO RECEIVE A CODE EVERYTIME I SIGN IN. I UNDERSTAND WHY BUT, IT CAN BE A HASSLE Review Source LC Latisha C. Coach Health, Wellness and Fitness Used the software for: Less than 6 months ### "Simple for clients " February 23, 2025 5.0 Pros I like that It was easy to use to set up to use. Cons I’m still new to using it so ok so far!’ Review Source SKK Santhosh Kumar K. Executive Staffing and Recruiting Used the software for: 6-12 months ### "Authorize.net is controling of financial transactions " August 15, 2023 4.0 as an accountant Iam a user of Authorized.net for the controlling and identify the error while doing the payments Pros In Authorize.net I like mostly it is useful for merchants and vendors for controlling the payments of their customers. It is very secured software and we can control fraudulent transactions. Cons Authorized.net need to implementation on cutomer id with recrring card details removing if it is impelmented it will helpfull to many vendors like us so we can easily identify the error while doing the transactions Review Source RQ Rizwan Q. Admin Computer Software Used the software for: 2+ years ### "Authorize.net a payment processor right for you." January 15, 2023 5.0 Pros Authorize.net is very trusted and reliable payment gateway which also provided payment processing solutions. It is simple and easy to use and PCI compliant. There is advanced fraud detection feature and by using different parameters you can set security and authenticity of transactions to a level of your satisfaction. Cons Simple features and easy to use. Its the most reliable payment gateway I can say surely. Review Source CR Candice R. Senior Office Administrator Construction Used the software for: 2+ years ### "The most affordable payment processing option out there!" May 26, 2023 5.0 Pros The fees are a fraction of some competitors, but the software works seamlessly Cons I can't think of anything I dislike. It really is awesome software. Alternatives considered [PaySimple](https://www.capterra.com/p/146664/PaySimple/)[QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/) Reason for choosing authorize.net Easier to implement, much lower fees Review Source Brian W. Marketing Manager Retail Used the software for: 2+ years ### "Very Useful CC Gateway" April 24, 2019 4.0 Authorize.net is really a payment gateway for your site or business. We have utilized the mobile application for 1 off transactions and have been pleased with how it works. It is not made to be your whole inventory tracker in the least bit, but it does its job for the occasional transaction. We have been using the gateway on our sites for years. We have used Magento, and WooCommerce and now Shopify for our site. We did have some issues with WooCommerce and finding plugins for the payment gateway that worked for all we needed it to. That being said, for the majority of the time it has worked. Thank you Pros It really has never failed us when utilizing the application to run transactions on the go. It has worked for us for years. Cons Integrations with WooCommerce has proven difficult at times. We have utilized the official plugin for some time, but that has recently started to have problems for us. We ended up switching to a new backend for our site. We'll probably still be utilizing Authorize.net though. Review Source VM Valentina M. Finance Manager Hospital & Health Care Used the software for: 1-2 years ### "authorize.net Is a Powerful, Essential and Reliable Tool" April 29, 2024 5.0 Pros I like the effcetive features of authorize.net. authorize.net has been meeting our needs due to its reliability. Cons authorize.net has powerful features. It has been so amazing to use authorize.net. Review Source TF Tanveer F. Human Resource Manager Education Management Used the software for: 1-2 years ### "authorize.net Works Efficiently Because It Is Reliable" April 25, 2024 5.0 Pros For Efficient Payment Processing, authorize.net Is Highly Effective and Accurate to Use. It has a great customer support team. Cons I like the efficiency of authorize.net. authorize.net has been brilliant. Review Source MT Micheal T. Marketing Director Hospital & Health Care Used the software for: 1-2 years ### "authorize.net: An Easy to Deploy Billing Software" April 1, 2024 5.0 Pros The capabilities of authorize.net are excellent. authorize.net helps us automate our billing. authorize.net is the best. Cons No dislikes for authorize.net. authorize.net is the best. Review Source VR Verified Reviewer Developer Graphic Design Used the software for: 2+ years ### "If I could give support more stars..." December 15, 2019 5.0 When working with Shopify and other e-commerce solutions, I've had to get a processing gateway up and running for several clients. On occasion I've worked with businesses considered "high risk", so many processors wouldn't touch them. Authorize.Net not only enabled these risk companies to build an online presence, but the customer support team have gone above and beyond on several occasions to ensure all of my clients needs have been met. Pros Generally setup is straight forward and uneventful for e-commerce situations, fees are within average ranges. Best pro is their flexibility in working with businesses that other payment processors won't touch. Near one-click integration with some platforms. Very few issues over the years, clients have been very content and never have had issues getting in touch with their reps. Cons Setup and dashboard can be situationally daunting, but once you get up and running it's generally smooth sailing. Tools/reports interface could be cleaner and better organized. Review Source CA Corinne A. Development Manager Non-Profit Organization Management Used the software for: 2+ years ### "Adequate Payment Gateway" July 29, 2021 5.0 Overall, I think there is a reason nearly every organization I've worked with uses this payment gateway. It works well and is fairly intuitive. Pros I've used Authorize.net as a payment gateway at multiple organizations. It is fairly easy to use and intuitive when it comes to basic functions like payment processing, refunds, looking up transactions. They have a live chat customer support feature which is really handy. Cons The security features can be very confusing and the resources they have for explaining them are adequate but could be a little more clear. Sometimes the instructions on their FAQs dont seem to match what I actually see on my screen, so I've had to reach out to customer support for pretty basic stuff. Luckily their customer service is pretty good. Review Source Similar Products Featured ## Related categories [Payment Processing](https://www.capterra.com/payment-processing-software/)[Utility Billing](https://www.capterra.com/utility-billing-software/)[Accounts Receivable](https://www.capterra.com/accounts-receivable-software/) ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.