# Page 2 | authorize.net Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 2 - Is authorize.net the right Accounts Receivable solution for you? Explore 219 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/221412/authorizenet/reviews

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authorize.net

4.5 (219)

[View alternatives](https://www.capterra.com/p/221412/authorizenet/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated April 27th, 2026

# Page 2 - Reviews of authorize.net

## Showing most helpful reviews

Showing 26-50 of 219 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

AS

Amy S.  
Intake Specialist  
Mental Health Care  
Used the software for: 1-2 years

### "Safe, secure and GREAT customer support."

April 8, 2026

5.0

Overall, my experience with Authorize.net has been very positive. Very rarely has there been an issue that was not resolved easily.

Pros

I really love that you can search for past transactions multiple ways. Being able to print out a report for a patient for the entire year for their HSA accounts

Cons

Because it is a separate program, it does not automatically add the patients information and does not automatically post to their account.

Review Source

AP

ALISSA P.  
OWNER  
Retail  
Used the software for: Less than 6 months

### "Reliable Payment Processing with Strong Security, but Some Usability Gaps"

May 1, 2026

4.0

Overall, Authorize.net has been a dependable and secure payment solution. Once everything is set up, it runs smoothly and handles transactions efficiently. While it could benefit from a more modern interface and improved usability, it remains a strong choice for businesses that need reliable payment processing.

Pros

The biggest strengths are reliability and security. It processes payments consistently without major issues, and the fraud protection tools provide peace of mind. It also integrates well with a wide range of systems.

Cons

The interface feels outdated, and some features aren’t as user-friendly as they could be. Setup can take time, and reporting could be more customizable and easier to navigate.

Review Source

MG

Matt G.  
Business Operations Manager  
Construction  
Used the software for: Less than 6 months

### "Authorize. net challenges"

April 23, 2026

3.0

They started off fairly aggressive that they had a great solution that would save us significant money. But again when faced with hurdles and questions they were not very willing to help us work through those problems. we eventually left the platform and was left with our pre existing handling solutions that do cost more.

Pros

there were some real savings potential with what was offered. Our company had an opportunity to save $20,000 per year by making this change.

Cons

During the exploration phase of the project we found that making this change with our current job planning software that we would lose the ability to collect payment on quotes, just one of those things that they put in place to protect their investment. When i brought this hurdle to the authorize. net team they were fairly unwilling to assist us with finding alternative workflows to make it work.

Switched from

[Stripe](https://www.capterra.com/p/123889/Stripe/)

Stripe was a more expensive solution. Authorize.net also pitched themselves very well.

Review Source

Rick O.  
Marketing Manager  
Retail  
Used the software for: 2+ years

### "Has Always Worked For Us"

October 28, 2025

5.0

It's been a great experience and they have always been there to answer any questions or help us to integrate services into our online business.

Pros

We use the plugin on our website to accept payments, as they are the same company that also takes care of our in store credit card processing.

Cons

We don't really have any complaints because we have relied on them for years and we haven't had any issues.

Review Source

NH

Nathalie H.  
Customer Care Manager  
Machinery  
Used the software for: 2+ years

### "User friendly, easy to navigate."

May 6, 2025

5.0

Overall my experience using this platform is good. I do not have any complaints at the moment and I am satisfied with this product.

Pros

It is user friendly, offers the necessary tools for our business and the customer service is very responsive and knowledgeable.

Cons

They could have a more modern platform and would be nice it they could customize it for each business need.

Switched from

[cybersource](https://www.capterra.com/p/195/cybersource/)

To integrate both sides of our company this product seems more secure and reliable for our business.

Review Source

LB

Lanika B.  
Owner  
Alternative Medicine  
Used the software for: 2+ years

### "Overall good but please make changing passwords quicker!"

June 2, 2025

4.0

Satisfactory. The website is well designed out and finding needed services is quick. The changes in passwords are frequent which is frustrating as it seems to take more time than it should but it is secure.

Pros

Secure and easy to use and void if necessary. Website is user friendly. Emails are clear. Prices are competitive.

Cons

Understandably they require a password change frequently but it seems to take multiple tries and invariably comes at a time when I am in a rush. A suggestion would be to find a more streamlined way to update passwords.

Alternatives considered

[Clover](https://www.capterra.com/p/226864/Clover/)[Stripe](https://www.capterra.com/p/123889/Stripe/)

Reason for choosing authorize.net

Price and ease of use. It seemed to be the most streamlined.

Review Source

KD

Kristi D.  
Nurse Practitioner, Owner  
Medical Practice  
Used the software for: Less than 6 months

### "Solo provider clinic"

May 30, 2025

4.0

I love that it integrates with my EMR and I can so subscription model charges. These are the most important factors for me and my practice.

Pros

it integrates with my EMR, Patients can pre pay when they make their appointment. There is a subscription/reoccuring model that can be used.

Cons

I feel the dashboard is pretty complicated. I struggle often to find certain transactions and data. If I need to issue a refund or if I want to see a report for the month I feel there are a lot of steps just to do this,.

Alternatives considered

[Clover](https://www.capterra.com/p/226864/Clover/)

Reason for choosing authorize.net

cost, integration, recommendation from peers .

Switched from

[Square Point of Sale](https://www.capterra.com/p/275802/Square-Point-of-Sale/)

It did not integrate with my EMR charting system

Review Source

AR

Alec R.  
Owner  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "I've only used it because I've had to"

April 14, 2025

4.0

I use Authorize.net because it is the only solution available to a specific program I need to collect payments through. It offers what is needed to collect payments in the most widely used network of providers but it's pricier than most and not easy to navigate.

Pros

It is the most widely accepted payment processor by merchant service providers and billing systems

Cons

The user interface is convoluted and not very intuitive. I end up using the back-end software of my payment processor instead. Also, rates tend to be higher than other solutions I've used in the past.

Switched from

[PaySimple](https://www.capterra.com/p/146664/PaySimple/)

New software force the switch to a different provider

Review Source

LD

Laurie D.  
Vice President  
Medical Devices  
Used the software for: 2+ years

### "Good integration with Frontline"

December 3, 2024

4.0

The customer service was very personal. We had an account manager from authroize.net that was very personable and helpful. It integrated nicely with Frontline, but didn't have all the options that we needed.

Pros

We used Authorize.net because they have an integration with our tracking/invoicing software, Frontline.

Cons

It did not have at the time we switched away from it the ability to integrate a link for payment with the invoice in Frontline. It also took longer to receive our money from Authorize compared to our newer provider.

Switched from

[PayPal](https://www.capterra.com/p/207944/PayPal/)

Because authorize.net has an integration with Frontline (Ormandy).

Review Source

NE

Nicole E.  
Profesional Cleaner and Organizer  
Hospitality  
Used the software for: 2+ years

### "Choose Authorize.net if your looking for the best out! "

May 15, 2025

5.0

I am so glad I found Authorize.net not only was it the most cost effective but customer service is Quick with clear problem solving solutions.

Pros

Authorize.Net has a homepage where I can easily view all my transactions along with a breakdown of each one.

Cons

I have no dislikes with authorize.net I’ve been using them going on 5years and I have made many calls to them with questions, comments and concerns.

Review Source

Babatunde O.  
SEO Marketer  
Marketing and Advertising  
Used the software for: 1-2 years

### "Top class for USA payment solutions"

April 17, 2025

5.0

Authorise.net is so powerful that even their resellers built top class payment solutions for end users like me who have clients that want to use authorise.net to access USA payments.

Pros

Ease of integrating USA based payments through their reseller paysafe which allowed us eChecks payment as the business was expanding to USA

Cons

It was not easy at first to get through to paysafe as a business operating in Europe we had to go through a reseller who then answered all our questions.

Review Source

sS

sean S.  
president  
Fine Art  
Used the software for: 2+ years

### "If you are not a desinger"

May 5, 2025

3.0

that my experience is not good at all there was alot of problmes

Pros

The system is okay but if you are not a designer then you would not really know what to do

Cons

not for every company that is looking to sell online

Review Source

RP

Ryan P.  
Graphic Designer  
Design  
Used the software for: I used a free trial

### "Decent payment process option"

April 27, 2026

5.0

Overall, it's a solid platform for processing payments, with a little bit of pricing complexity, and not always transparent.

Pros

I like that it is backed by Visa, so there is some reliability factor with name recognition. It works consistently for payment processing.

Cons

My least favorite things are that the dashboard feels clunky and not intuitive. Also, it isn't beginner-friendly compared to modern tools.

Review Source

JS

Jacqueline S.  
Self employed  
Retail  
Used the software for: 2+ years

### "Overall user friendly "

September 12, 2025

4.0

Pros

I have found Authorize.net to provide satisfactory service. I appreciate how user-friendly their merchant interface is. One of my favorite aspects of the site is that there are always clickable tabs available.

Cons

I really have no complaints with them, it sometimes lags though when trying to process payments. So it’s my only complaint

Review Source

AR

Albert R.  
Customer Service Expert  
Consumer Goods  
Used the software for: 2+ years

### "Very reliable and efficient program for billing and payment processing"

April 14, 2025

5.0

Overall, Authorize was a fantastic program that solved one of our biggest issues in customer payment processing. It was very reliable and rarely encountered any major issues.

Pros

Authorize was very reliable and solved one of our biggest issues in processing customer payments.

Cons

Filter and sorting options could be better as searching for specific charges could sometimes be difficult.

Review Source

IO

Idaliz O.  
Director  
Non-Profit Organization Management  
Used the software for: 2+ years

### "Great experienced, ease of use"

November 29, 2024

5.0

Pros

Ease of use. Flexibility with our CRM and online banking system.Ev erything is connected without issue.

Cons

We can haved a main portal but the admin access is limited so if you lose access to the mkain orofile it can difficulkt things.

Review Source

BU

Becky U.  
Owner and Licensed Acupuncturists  
Health, Wellness and Fitness  
Used the software for: 1-2 years

### "Easy to use "

May 7, 2025

5.0

Pros

Very satisfied with their service - reasonable rates and great service. Nicely integrated with Optimantra.

Cons

Wish it were free :-) No issues yet, so very happy with the service.

Review Source

BM

Brandon M.  
CEO  
Accounting  
Used the software for: 6-12 months

### "Great for Small Business"

April 4, 2025

4.0

Overall good experience , their portal is easy to navigate and if I had an issue, it was resolved within 2 days

Pros

Authorize.net is great for credit card processing and customer profile management

Cons

Their customer service is slow to respond at times.

Review Source

JS

Joseph S.  
Developer  
Computer & Network Security  
Used the software for: 1-2 years

### "Fast, Easy, Low-Cost Card Processing"

October 1, 2024

5.0

Very quick and easy to open an account and start processing payments at a low rate with excellent integration options.

Pros

They have the lowest rates for processing i could find. They also integrate with nearly all web publishing platforms. Their woocommerce integration is seamless.

Cons

There's nothing to dislike about them. I haven't experienced down time.

Alternatives considered

[Worldpay for Enterprise](https://www.capterra.com/p/165694/Virtual-Terminal/)[Stripe](https://www.capterra.com/p/123889/Stripe/)

Reason for choosing authorize.net

Low-cost processing and decades of experience

Switched from

[PayPal](https://www.capterra.com/p/207944/PayPal/)[Worldpay for Enterprise](https://www.capterra.com/p/165694/Virtual-Terminal/)[Stripe](https://www.capterra.com/p/123889/Stripe/)

Stability of the platform and less oversight

Review Source

AK

Ashfak K.  
Senior executive  
Banking  
Used the software for: 6-12 months

### "Authorize review "

October 25, 2024

5.0

Pros

its robust security features, user-friendly interface, and extensive integration options. Its ability to support various payment methods and recurring billing capabilities makes it a popular choice for businesses of all sizes.

Cons

Net include its pricing structure, which can be higher than some competitors, especially for small businesses.

Review Source

FF

Fernando F.  
CEO - IT Consultant  
Information Technology and Services  
Used the software for: 1-2 years

### "Authorize.net is a great partner for any business."

August 18, 2024

4.0

I have been extremely happy with AuthorizeNet. I have been through three Merchant Services bank providers throughout the years and I have kept Authorize Net as a gateway through all of them because it works and it has all my information.

Pros

Excellent platform for credit card and ACH online payment processing

Cons

It hasn't changed much since its launch and it could add some new features.

Alternatives considered

[Square Payments](https://www.capterra.com/p/170278/Square-Payments-Processing/)[Stripe](https://www.capterra.com/p/123889/Stripe/)

Reason for choosing authorize.net

Been using it for years and I found it to be the easiest to setup and use.

Review Source

LC

Latisha C.  
Coach  
Health, Wellness and Fitness  
Used the software for: Less than 6 months

### "Simple for clients "

February 23, 2025

5.0

Pros

I like that It was easy to use to set up to use.

Cons

I’m still new to using it so ok so far!’

Review Source

SS

Shannon S.  
E-Commerce Marketing Manager  
Wholesale  
Used the software for: 2+ years

### "Great for and B2B payment processer"

July 24, 2024

4.0

Pros

Super Secure for you and your customers easy to set up and use Low fees Over 25+ year experience in the payment gateway services business

Cons

Some feature do not work properly due to high security of information even when set up properly.(Stored Credit Cards feature in BigCommerce)

Review Source

DB

Davide B.  
It Manager  
Chemicals  
Used the software for: 1-2 years

### "Uno dei più versatili metodi di pagamento "

December 15, 2022

5.0

Authorize.net sicuramente facilità la gestione dei pagamenti, affidando ad un unico gateway di pagamento sicuro, conosciuto ed affidabile le transazioni. Supporto eccellente, disponibile a risolvere qualunque problematica in tempi brevissimi.

Pros

Authorize.net al momento è uno dei principali e più versatili metodi di pagamento presenti sul mercato. Sono possibili anche pagamenti ricorrenti, una varietà di pagamenti accettata che copre praticamente tutti i metodi più utilizzati dagli acquirenti. È predisposto per accettare pagamenti in più valute. Eccellente supporto.

Cons

Le tariffe forfettarie per un account commerciante talvolta possono non essere vantaggiose, in base alla quantità di transazioni.

Alternatives considered

[Stripe](https://www.capterra.com/p/123889/Stripe/)[Epay Manager](https://www.capterra.com/p/44671/Epay-Manager/)

Reason for choosing authorize.net

La possibilità di integrare authorize.net facilmente nel proprio sito e soprattutto per il supporto che in questi casi può giocare un ruolo fondamentale in caso di problematiche col pagamento. Per evitare anche recensioni negative per una brutta esperienza nel pagamento da parte del cliente.

Switched from

[PayPal](https://www.capterra.com/p/207944/PayPal/)

Ho riscontrato diverse problematiche con i pagamenti su paypal, come il blocco dei fondi ingiustificato, richieste di rimborso senza alcuna motivazione, ecc...

Review Source

Kavindu Githsara K.  
System Specialist  
E-Learning  
Used the software for: 2+ years

### "Discover the Power of Authorize.Net"

December 29, 2022

5.0

Overall, Authorize.Net is a reliable and secure payment gateway service that offers a range of features and tools to help businesses accept and process payments online, in person, and over the phone. Its flexibility and integrations make it a convenient and flexible solution for businesses of all sizes and industries, although the cost may be a consideration for some businesses.

Pros

Authorize.Net is a very reliable and secured platform. The platform is PCI compliant and uses advanced security measures to protect our customers data and ensure secure transactions. It also offers a range of fraud prevention tools, such as address verification and card code verification. Those features helped us to reduce the risk of fraudulent activity. Another pro is the platform's flexibility and integrations. Authorize.Net supports a variety of payment types, including credit cards, debit cards, and electronic checks, and it can be easily integrated with a wide range of shopping carts and e-commerce platforms. This makes it a convenient and flexible solution for businesses of all sizes and industries.

Cons

Nothing to complain, but this platform requires merchants to have a merchant account in order to use its services, which can be an additional cost for businesses that do not already have one.

Review Source

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