# Page 2 | authorize.net Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 2 - Is authorize.net the right Accounts Receivable solution for you? Explore 215 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/221412/authorizenet/reviews

---

authorize.net

4.5 (215)

[View alternatives](https://www.capterra.com/p/221412/authorizenet/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

* * *

Last updated March 13th, 2026

# Page 2 - Reviews of authorize.net

## Showing most helpful reviews

Showing 26-50 of 215 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

DS

David S.  
President  
Business Supplies and Equipment  
Used the software for: 2+ years

### "Safe and Secure"

January 11, 2026

5.0

My overall user experience is positive. I have not "upgraded" to the new user interface and don't plan to if I don't have to.

Pros

I use the services provided by authorize.net every single day. The service allows me to securely accept credit cards through my online store. I feel the security is top notch and the fees are very resonable and a good value for the money. Customer service is quick and knowledgeable.

Cons

Although I use authorize.net every day, I am not happy witht eh new user interface. What was possible in one screen is now spread out into mutliple screens. It is pretty but the old User interface was much more useful.

Review Source

Rick O.  
Marketing Manager  
Retail  
Used the software for: 2+ years

### "Has Always Worked For Us"

October 28, 2025

5.0

It's been a great experience and they have always been there to answer any questions or help us to integrate services into our online business.

Pros

We use the plugin on our website to accept payments, as they are the same company that also takes care of our in store credit card processing.

Cons

We don't really have any complaints because we have relied on them for years and we haven't had any issues.

Review Source

VR

Verified Reviewer  
Owner  
Health, Wellness and Fitness  
Used the software for: 1-2 years

### "Used for over 10 years! "

December 5, 2025

5.0

We enjoyed using them - always great customer service and issues resolved - money was always transferred to the bank account and account managing and log in were easy to use!

Pros

We were able to intergrade with our software at a cheaper rate. Easy log in and easy to run reports for members and sales.

Cons

We were unable to charge 3% to the customer for online transactions. We did incur a monthly gateway fee plus multiple other fees monthly - we were pci compliment but yet still got charged on the statement

Review Source

NH

Nathalie H.  
Customer Care Manager  
Machinery  
Used the software for: 2+ years

### "User friendly, easy to navigate."

May 6, 2025

5.0

Overall my experience using this platform is good. I do not have any complaints at the moment and I am satisfied with this product.

Pros

It is user friendly, offers the necessary tools for our business and the customer service is very responsive and knowledgeable.

Cons

They could have a more modern platform and would be nice it they could customize it for each business need.

Switched from

[cybersource](https://www.capterra.com/p/195/cybersource/)

To integrate both sides of our company this product seems more secure and reliable for our business.

Review Source

LB

Lanika B.  
Owner  
Alternative Medicine  
Used the software for: 2+ years

### "Overall good but please make changing passwords quicker!"

June 2, 2025

4.0

Satisfactory. The website is well designed out and finding needed services is quick. The changes in passwords are frequent which is frustrating as it seems to take more time than it should but it is secure.

Pros

Secure and easy to use and void if necessary. Website is user friendly. Emails are clear. Prices are competitive.

Cons

Understandably they require a password change frequently but it seems to take multiple tries and invariably comes at a time when I am in a rush. A suggestion would be to find a more streamlined way to update passwords.

Alternatives considered

[Clover](https://www.capterra.com/p/226864/Clover/)[Stripe](https://www.capterra.com/p/123889/Stripe/)

Reason for choosing authorize.net

Price and ease of use. It seemed to be the most streamlined.

Review Source

LD

Laurie D.  
Vice President  
Medical Devices  
Used the software for: 2+ years

### "Good integration with Frontline"

December 3, 2024

4.0

The customer service was very personal. We had an account manager from authroize.net that was very personable and helpful. It integrated nicely with Frontline, but didn't have all the options that we needed.

Pros

We used Authorize.net because they have an integration with our tracking/invoicing software, Frontline.

Cons

It did not have at the time we switched away from it the ability to integrate a link for payment with the invoice in Frontline. It also took longer to receive our money from Authorize compared to our newer provider.

Switched from

[PayPal](https://www.capterra.com/p/207944/PayPal/)

Because authorize.net has an integration with Frontline (Ormandy).

Review Source

AR

Alec R.  
Owner  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "I've only used it because I've had to"

April 14, 2025

4.0

I use Authorize.net because it is the only solution available to a specific program I need to collect payments through. It offers what is needed to collect payments in the most widely used network of providers but it's pricier than most and not easy to navigate.

Pros

It is the most widely accepted payment processor by merchant service providers and billing systems

Cons

The user interface is convoluted and not very intuitive. I end up using the back-end software of my payment processor instead. Also, rates tend to be higher than other solutions I've used in the past.

Switched from

[PaySimple](https://www.capterra.com/p/146664/PaySimple/)

New software force the switch to a different provider

Review Source

LS

Leslie S.  
Co-Owner  
Marketing and Advertising  
Used the software for: 1-2 years

### "Middle of the road"

March 23, 2026

3.0

Pros

Value for the money, security and account management is fairly straightforward. Their system is flexible for integration.

Cons

The interface is outdated in many respects. They need a modernization. It hasn't changed in quite some time.

Review Source

DM

Dana M.  
Fulfillment Manager  
Publishing  
Used the software for: 2+ years

### "Authorize is a handy tool"

October 31, 2025

3.0

It's been fine, it does what it sets out to do but I don't consider it to be ground breaking. It does seem to have security figured out which is a nice plus.

Pros

Authorize helps us securely capture payment from customers on our eCommerce customer facing site that is a partnership with our fulfillment business. It is easier to use than our home grown software for the end user for sure.

Cons

We need separate accounts for US and Canadian payments. This means that we have to log in and out depending on the ship destination. It's also not the most user friendly on the back end.

Review Source

KD

Kristi D.  
Nurse Practitioner, Owner  
Medical Practice  
Used the software for: Less than 6 months

### "Solo provider clinic"

May 30, 2025

4.0

I love that it integrates with my EMR and I can so subscription model charges. These are the most important factors for me and my practice.

Pros

it integrates with my EMR, Patients can pre pay when they make their appointment. There is a subscription/reoccuring model that can be used.

Cons

I feel the dashboard is pretty complicated. I struggle often to find certain transactions and data. If I need to issue a refund or if I want to see a report for the month I feel there are a lot of steps just to do this,.

Alternatives considered

[Clover](https://www.capterra.com/p/226864/Clover/)

Reason for choosing authorize.net

cost, integration, recommendation from peers .

Switched from

[Square Point of Sale](https://www.capterra.com/p/275802/Square-Point-of-Sale/)

It did not integrate with my EMR charting system

Review Source

TS

Thomas S.  
IT Director  
Computer & Network Security  
Used the software for: 2+ years

### "Solif Payment Processor but outdates interface"

April 12, 2025

4.0

Overall very good. It is used daily on our subscription sites. It flags false cards and takes payments with no issues. Has a solid report that gives you all info that you need. Has multiple fields that can be added if you need more info. very secure!

Pros

Solid payment processing system and one of the best ones out there. We integrate it into a lot of websotes.

Cons

Interface a little outdated and complicated integration structure. Difficult to test sometimes and documentation does not seem to always be easy to understand.

Review Source

AR

Albert R.  
Customer Service Expert  
Consumer Goods  
Used the software for: 2+ years

### "Very reliable and efficient program for billing and payment processing"

April 14, 2025

5.0

Overall, Authorize was a fantastic program that solved one of our biggest issues in customer payment processing. It was very reliable and rarely encountered any major issues.

Pros

Authorize was very reliable and solved one of our biggest issues in processing customer payments.

Cons

Filter and sorting options could be better as searching for specific charges could sometimes be difficult.

Review Source

JS

Joseph S.  
Developer  
Computer & Network Security  
Used the software for: 1-2 years

### "Fast, Easy, Low-Cost Card Processing"

October 1, 2024

5.0

Very quick and easy to open an account and start processing payments at a low rate with excellent integration options.

Pros

They have the lowest rates for processing i could find. They also integrate with nearly all web publishing platforms. Their woocommerce integration is seamless.

Cons

There's nothing to dislike about them. I haven't experienced down time.

Alternatives considered

[Worldpay for Enterprise](https://www.capterra.com/p/165694/Virtual-Terminal/)[Stripe](https://www.capterra.com/p/123889/Stripe/)

Reason for choosing authorize.net

Low-cost processing and decades of experience

Switched from

[PayPal](https://www.capterra.com/p/207944/PayPal/)[Worldpay for Enterprise](https://www.capterra.com/p/165694/Virtual-Terminal/)[Stripe](https://www.capterra.com/p/123889/Stripe/)

Stability of the platform and less oversight

Review Source

CT

Carleton T.  
Website Admin  
Retail  
Used the software for: 1-2 years

### "Works Great 100% Of The Time"

November 23, 2024

5.0

I use Authorize.net to handle my e-commerce transaction payments . It works great.

Pros

It's basically a 100% trust symbol, and I know it's going to work every time, while protecting my transactions.

Cons

I guess I don't like when I need a secret key AND a security token and a few other things, since it just seems excessive.

Review Source

IO

Idaliz O.  
Director  
Non-Profit Organization Management  
Used the software for: 2+ years

### "Great experienced, ease of use"

November 29, 2024

5.0

Pros

Ease of use. Flexibility with our CRM and online banking system.Ev erything is connected without issue.

Cons

We can haved a main portal but the admin access is limited so if you lose access to the mkain orofile it can difficulkt things.

Review Source

AS

Adeel S.  
Software Developer  
Health, Wellness and Fitness  
Used the software for: 1-2 years

### "Worked great for us!!"

November 28, 2024

5.0

Overall the whole integration process was smooth. The management portal is pretty intuitive.

Pros

The integration was smooth and easy with all the documentation for direct web integration.

Cons

The developer documentation around API was not that detailed. Had to reference other sources on internet.

Review Source

BM

Brandon M.  
CEO  
Accounting  
Used the software for: 6-12 months

### "Great for Small Business"

April 4, 2025

4.0

Overall good experience , their portal is easy to navigate and if I had an issue, it was resolved within 2 days

Pros

Authorize.net is great for credit card processing and customer profile management

Cons

Their customer service is slow to respond at times.

Review Source

FF

Fernando F.  
CEO - IT Consultant  
Information Technology and Services  
Used the software for: 1-2 years

### "Authorize.net is a great partner for any business."

August 18, 2024

4.0

I have been extremely happy with AuthorizeNet. I have been through three Merchant Services bank providers throughout the years and I have kept Authorize Net as a gateway through all of them because it works and it has all my information.

Pros

Excellent platform for credit card and ACH online payment processing

Cons

It hasn't changed much since its launch and it could add some new features.

Alternatives considered

[Square Payments](https://www.capterra.com/p/170278/Square-Payments-Processing/)[Stripe](https://www.capterra.com/p/123889/Stripe/)

Reason for choosing authorize.net

Been using it for years and I found it to be the easiest to setup and use.

Review Source

AK

Ashfak K.  
Senior executive  
Banking  
Used the software for: 6-12 months

### "Authorize review "

October 25, 2024

5.0

Pros

its robust security features, user-friendly interface, and extensive integration options. Its ability to support various payment methods and recurring billing capabilities makes it a popular choice for businesses of all sizes.

Cons

Net include its pricing structure, which can be higher than some competitors, especially for small businesses.

Review Source

SS

Shannon S.  
E-Commerce Marketing Manager  
Wholesale  
Used the software for: 2+ years

### "Great for and B2B payment processer"

July 24, 2024

4.0

Pros

Super Secure for you and your customers easy to set up and use Low fees Over 25+ year experience in the payment gateway services business

Cons

Some feature do not work properly due to high security of information even when set up properly.(Stored Credit Cards feature in BigCommerce)

Review Source

LC

Latisha C.  
Coach  
Health, Wellness and Fitness  
Used the software for: Less than 6 months

### "Simple for clients "

February 23, 2025

5.0

Pros

I like that It was easy to use to set up to use.

Cons

I’m still new to using it so ok so far!’

Review Source

LR

Lori R.  
ProJet manager  
Non-Profit Organization Management  
Used the software for: 2+ years

### "Great Platform"

June 6, 2024

5.0

Pros

It is straightforward to navigate through and look up all the payments made. It is also effortless to refund or cancel a payment.

Cons

I have not found anything I do not like.

Review Source

EH

Eddy H.  
IT support Engineer  
Automotive  
Used the software for: 2+ years

### "Gets the job done, but that is it"

June 24, 2024

4.0

I found it usefull for what it is but since you manage critiacal infomrtaion, you need people that are not going to use it to steal that information

Pros

I has an option to process payments via card

Cons

You have to enter everything manually, no option to make the customer input it via phone, which increases the risk for the customer

Review Source

FG

Francesca G.  
ICT Director  
Information Technology and Services  
Used the software for: 1-2 years

### "The Unshouting but Effective Payment Platform"

May 6, 2024

5.0

It has been an awesome experience more so due to its accurate fraud prevention feature that never fails at detecting any fraudulent activity coupled with the electronic payments which are quite fast. Besides, it integrated very easily with our company system.

Pros

It is very easy to implement and has a perfect reporting interface

Cons

The only issue it the pricing which may not favor every user

Review Source

VM

Valentina M.  
Finance Manager  
Hospital & Health Care  
Used the software for: 1-2 years

### "authorize.net Is a Powerful, Essential and Reliable Tool"

April 29, 2024

5.0

Pros

I like the effcetive features of authorize.net. authorize.net has been meeting our needs due to its reliability.

Cons

authorize.net has powerful features. It has been so amazing to use authorize.net.

Review Source

Similar Products

Featured