# Page 3 | authorize.net Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 3 - Is authorize.net the right Accounts Receivable solution for you? Explore 219 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/221412/authorizenet/reviews --- authorize.net 4.5 (219) [View alternatives](https://www.capterra.com/p/221412/authorizenet/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated April 27th, 2026 # Page 3 - Reviews of authorize.net ## Showing most helpful reviews Showing 51-75 of 219 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Kavindu Githsara K. System Specialist E-Learning Used the software for: 2+ years ### "Discover the Power of Authorize.Net" December 29, 2022 5.0 Overall, Authorize.Net is a reliable and secure payment gateway service that offers a range of features and tools to help businesses accept and process payments online, in person, and over the phone. Its flexibility and integrations make it a convenient and flexible solution for businesses of all sizes and industries, although the cost may be a consideration for some businesses. Pros Authorize.Net is a very reliable and secured platform. The platform is PCI compliant and uses advanced security measures to protect our customers data and ensure secure transactions. It also offers a range of fraud prevention tools, such as address verification and card code verification. Those features helped us to reduce the risk of fraudulent activity. Another pro is the platform's flexibility and integrations. Authorize.Net supports a variety of payment types, including credit cards, debit cards, and electronic checks, and it can be easily integrated with a wide range of shopping carts and e-commerce platforms. This makes it a convenient and flexible solution for businesses of all sizes and industries. Cons Nothing to complain, but this platform requires merchants to have a merchant account in order to use its services, which can be an additional cost for businesses that do not already have one. Review Source Nipon D. Executive Director Information Technology and Services Used the software for: 2+ years ### "They are still providing the best card processing services for websites & online shops!" September 20, 2022 5.0 Great! I call them the universal card processor for almost every sort of business Pros You might not hear a lot about them these days but actually they are the biggest network of merchant account provider processing card payments for almost every type of businesses since the beginning of e-commerce. They offer plan for high risk business sectors too and process cards in a lot of currencies. Plug-ins available for almost every platform out there and clear payments to bank daily. Cons I found there interface little tricky and needed expert’s help to integrate with my e-commerce site. Alternatives considered [Square Payments](https://www.capterra.com/p/170278/Square-Payments-Processing/)[PayPal Commerce Platform](https://www.capterra.com/p/179252/PayPal-Checkout/)[Stripe](https://www.capterra.com/p/123889/Stripe/) Reason for choosing authorize.net Open to high risk business sectors Switched from [Stripe](https://www.capterra.com/p/123889/Stripe/) Stripe denied to support my business due to high chargeback rate Review Source VR Verified Reviewer Sr. Business Systems Analyst Telecommunications Used the software for: 1-2 years ### "Great support, easy to manage." May 18, 2023 5.0 Its been a breeze. Every time we have questions, their support staff is ready the help. Pros Price, support, API integration, Security settings, customization. Cons none. I don't have any cons to report. Alternatives considered [Stripe](https://www.capterra.com/p/123889/Stripe/) Reason for choosing authorize.net Our company was already using Authorize.net so the users were already trained. Review Source Josh B. Managing Member E-Learning Used the software for: 1-2 years ### "Slow Payments, Convoluted Explanations for Account Use" November 19, 2021 3.0 Overall, Authorize.net has some benefits like customer trust and fraud prevention and if you are good at code, it might be great for you. Otherwise it seems a little outdated and complicated to set up and use beyond their automated features. Pros I do like that Authorize.net is pretty widespread in its use, and that I feel I can implement it in a variety of mediums including SuiteDash CRM and Payments, my website, etc. It is rather versatile in that sense and allows for customization or more simplicity if needed. Cons If you are doing anything beyond setting up Authorize.net with them directly and having them manage your processor, it is really difficult to figure out what to do and what you need. Customer service is great, but I prefer to just get things done on my own without multiple phone calls to set things up. Payments come slowly and it just overall feels really outdated for me. Alternatives considered [Venmo](https://www.capterra.com/p/222572/Venmo-/) Reason for choosing authorize.net I actually use both now, and generally prefer Venmo, but it depends on the circumstance and platform I am using. Switched from [Square Payments](https://www.capterra.com/p/170278/Square-Payments-Processing/) Square continued freezing my account for no reason and it was incredibly frustrating. Review Source JV Joseph V. CTO Wholesale Used the software for: 2+ years ### "THE Standard in the industry of processing" May 9, 2024 5.0 It was easy to start and requires no maintenance to continue running. Pros Authorize has been the easiest to use with no changes. They pass the test of time. Cons No cons whatsoever. They are flawless in operation. Alternatives considered [PayPal](https://www.capterra.com/p/207944/PayPal/)[Worldpay for Enterprise](https://www.capterra.com/p/165694/Virtual-Terminal/)[Stripe](https://www.capterra.com/p/123889/Stripe/)[QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/) Reason for choosing authorize.net U.S. based support was the first reason. Switched from [QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/) Better rates and much better stability out of the box. Review Source Keith W. V.P. of Consulting Services Telecommunications Used the software for: 1-2 years ### "Payment Gateway But Not Exactly a Payment Processor " November 29, 2021 3.0 Although I liked the flexibility of a separate CC processor and gateway with Authorize.Net, I ultimately switched to a different provider that could provide full service payment processing and gateway services all together. I may be paying slightly higher processing fees, it is just easier to have it all together in one place. Pros At one time Authorize.Net was only one of a handful of payment gateways for small business. They do that well and have a feature-rich customer portal. They are also widely supported by the various eCommerce platforms. Cons Be aware that Authorize.Net is not a CC card processor but a payment gateway that can be paired with a CC processor. There are a many one-stop alternatives available today. You might be able to get a better discount rate with a CC processor/Authorize.Net combo, but it is certainly more hassle. Alternatives considered [PayPal Enterprise Payments](https://www.capterra.com/p/213069/Braintree/) Reason for choosing authorize.net I ultimately switched to Braintree for CC processing, PayPal processing, and payment gateway all in one place. Review Source SW Sara W. office manager Performing Arts Used the software for: 2+ years ### "Authorize.net easy to navigate and great support" March 23, 2022 5.0 Authorize.net is always there in the background of every credit card transaction whether online or in person, but you never notice it because it integrates so seamlessly with all my other programs Pros Authorize.net is very easy to navigate as an admin, you can set up parameters and change company info on your own without support, but if you do need support, the support team is easy to contact and very helpful. Also the reporting is easy and comprehensive. Cons The set up with my bank was a bit cumbersome, perhaps because we have a Hawaii bank? The time difference between where authorize.net is located and Hawaii caused a couple of reconciliation problems until I realized that some of yesterdays transactions are on todays reports, once I figured that out the reporting was a breeze. Reason for choosing authorize.net The ticketing system we were using at the time required us to switch to Authorize.net due to their high level of PCI compliance Review Source EH Eddy H. IT support Engineer Automotive Used the software for: 2+ years ### "Gets the job done, but that is it" June 24, 2024 4.0 I found it usefull for what it is but since you manage critiacal infomrtaion, you need people that are not going to use it to steal that information Pros I has an option to process payments via card Cons You have to enter everything manually, no option to make the customer input it via phone, which increases the risk for the customer Review Source Jay M. Founder Marketing and Advertising Used the software for: Less than 6 months ### "Holds Funds like PayPal Does - Avoid. " December 3, 2019 2.0 I'm not saying that Authorize.net does not work for everybody. But the digital marketer is in particular I would steer clear because it has the same issues that PayPal exhibits were sometimes a hold your funds for no reason and you have to fight to get them. Youre flagged as high risk I was a customer with Authorize.net for about three months and I was approved for ACH bank transfers by their credit team. I put two of them through and all of a sudden my bank transfer account was shut down and they didn't tell me why other than my account was deemed high-risk by their bank and no matter what I did it would never be reopened ever. To my knowledge the only thing that makes it high-risk is that I charged about $5k in two days - Which I told the underwriter team was my norm before I signed up. They knew how much money I would be processing each month. They also told me that my business model wasn't elibigile for bank transfers. My clients couldn't even ask for a refund. All they could do was dispute the charges that were on hold and if they did that it would hurt my account and my credit. To this day they still have about $4400 of my money that I will not get until the end of January if my account is in good standing. Well I shut down the account and moved over to QuickBooks so hopefully I get paid. Again I'm doing recurring bank transfers with my client so this might not be the case for everybody and this might be great for credit card transactions. Pros It was very easy to set up recurring payments and sync with my webmaster. Cons \- The UI is extremely outdated and looks like it's from the early 2000s. - Your invoices are not customizable and they look tacky - Navigating around the menu is not user-friendly as finding where you're trying to go and can be difficult - Customer support is not the greatest and sometimes I can't help you with your problems or get back to you in a timely matter Alternatives considered [QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/) Reason for choosing authorize.net I moved to QuickBooks. Review Source Sonny Tee Influencer M. CEO Marketing and Advertising Used the software for: 1-2 years ### "Simple and Easy To Deploy" May 21, 2022 5.0 Overall, after the initial phone calls and emailing documents, its been a pleasure using the service. No headaches and it just sits in the background doing what its supposed to be doing. Pros I like the ease of use. and ease of deployment of the service. my main reason for using it is because ITS not all the other providers out there. its a REAL merchant account. Cons The actual process to get approved is LONG and kind of a pain because it is a REAL merchant account, they also do a hard pull on your credit, which was less t Han ideal but a pessary evil to get the service. Switched from [PayPal](https://www.capterra.com/p/207944/PayPal/)[Square Payments](https://www.capterra.com/p/170278/Square-Payments-Processing/)[Cash App](https://www.capterra.com/p/246167/Cash-App/)[Stripe](https://www.capterra.com/p/123889/Stripe/)[Paddle](https://www.capterra.com/p/173382/Paddle/) because the internet providers are too wishy washy and expensive and at the end of the day they are not a REAL BUSINESS SOLUTION for the online Merchant. Review Source VR Verified Reviewer Director Of Operations Think Tanks Used the software for: 2+ years ### "It's been great for our business" November 26, 2018 5.0 Authorize.net has been super simple and straight forward to use. I've been able to cancel a charge that was made in error before it even hit a card. I get full details of who is purchasing and how much. I can look up transactions easily. It's been a great second backup system for us as far as credit card records. It's been very easy to implement on our website and we've been very happy. Pros I have loved using Authorize.net. Often I have to go back thru our credit card records to check how much was charged or how much was refunded. It's great to be able to look up via credit card number or names. Customer service has always been excellent whenever I've needed to contact them. I also like that I'm able to run reports of all of our transactions when I'm trying to compartmentalized different amounts and categories. It works well with our registration system. Cons I wish that we were able to issue refunds after the 3 month period. I know we can lose some of our security measures to allow our system to automatically refund but we don't want to do that. Instead we take the cc number and manually enter it into a different refund system for those return that are past 3 months. I think the security issue is a mandated issue and there is not much Authorize can do. I do wish the downloads went to a simpler to read excel format but I tend to take the CSV file and do what I need to do to make it work. Review Source FG Francesca G. ICT Director Information Technology and Services Used the software for: 1-2 years ### "The Unshouting but Effective Payment Platform" May 6, 2024 5.0 It has been an awesome experience more so due to its accurate fraud prevention feature that never fails at detecting any fraudulent activity coupled with the electronic payments which are quite fast. Besides, it integrated very easily with our company system. Pros It is very easy to implement and has a perfect reporting interface Cons The only issue it the pricing which may not favor every user Review Source VC Vipul C. Treasury Analyst Apparel & Fashion Used the software for: 2+ years ### "Great app for ecommerce" December 26, 2025 5.0 Great way to do ecommerce business on authorize.net platform. Reporting helps us a lot and then refund and chargebacks. Pros Reporting is the best and then refund process helps us a lot. Any order inquiry for customer is just click of a button. Cons If we get reporting by card type without doing any customization will help us as we are getting paid by V/M/D next day and Amex takes little longer. Review Source VK Valerie K. Owner Hospitality Used the software for: 2+ years ### "less expensive versions" December 7, 2023 5.0 it is okay, but possibly will be looking for less expensive options that might be mobile Pros very nice staff, always helpful when I need it. Cons small businesses need less expensive options, I do not have a credit card option to scan out in the common room, just my computer. The hand held unit that I was given years ago, never worked and \[sensitive content hidden\] never tried another option. Review Source TF Tammy F. FOH Manager Food & Beverages Used the software for: 2+ years ### "This system is Ok" April 10, 2024 4.0 Pros That you can go in and search specifically by name on someone who has paid Cons It was confusing once we were switching over companies. We cancelled and they are still charging us for it Switched from [Stripe](https://www.capterra.com/p/123889/Stripe/) Because they integrate with our other softwares Review Source Keyana K. Internal Operations Assistant Internet Used the software for: 2+ years ### "Gets the job done with hardly any issues ever." April 25, 2018 5.0 Pros Authorize.net is our payment gateway, as we are a company that runs several credit card transactions daily. The fees are minimal, the customer service has always been great (even if, at times, the reasons I had to call we're not so great), and the website is about the simplest one I've ever used, considering all of the information it processes. We don't use any POS devices, just the website, but that's still MORE than enough for us. Cons I wish it was easier to edit ARB subscriptions; for example, if I want to simply change the date that a customer's auto-charge runs, I have to actually delete the whole thing, and create a new one to reflect the date change. That's pretty annoying, but for a website that hasn't really changed much in the 12 years since I first began using it, I can only expect so much at this point. Review Source Kenneth M. Chief Operating Officer Military Used the software for: 1-2 years ### "AUTHORIZE FOR NON PROFIT DONATION MANAGEMENT/PROCESSING" November 2, 2018 5.0 Customer service and adaptability of the system with our CRM has been very positive for us. When we adopted our new CRM system along with the the hosted website managed by the same CRM system, we were not sure how everything would integrate, but our donation links and sponsorship links that take contributors directly to Authorize for processing have never let us down. Pros Authorize integrated flawlessly with our CRM system. It was one of several options for donor management and processing that was compatable with our CRM. We researched each available system and Authorize was both suggested by a fellow non profit as well as seemed to meet our requirements. Cons Transaction charges seem to be the biggest issue that we have. There are industry averages for processing various cards, and Authorize is on par with other systems. It is unfortunate that Authorize does not offer a non-profit processing rate or possibly a flat rate that is well below what would be offered to a for profit organization. Review Source FS Falak S. Network Administrator Internet Used the software for: 1-2 years ### "Very Convenient payment processing for customers and merchants" March 25, 2024 5.0 Pros Payment processing is very streamlined as it is very easy for customers and merchants to manage payments and it sync very well with different accounting softwares Cons The Payment processing time is very long I think. It takes some time to post the payment, but this sometimes depends on banks as well. Review Source CM Carla M. IT Manager Hospital & Health Care Used the software for: 1-2 years ### "authorize.net: A Reliable Visa Solution" April 21, 2024 5.0 Pros This visa solution has been reliable and easy to use. authorize.net has great capabilities. Cons I like all the features of authorize.net. No dislikes for authorize.net. Review Source KS Katherine S. Development Director Education Management Used the software for: 2+ years ### "Authorize is a Must for Fundraising " July 6, 2021 5.0 Authorize allows our office to be efficent in collecting payments for our campaigns and track donors. It also is a quick way to look up past payments in the transaction search-- a feature we use weekly! Pros Our office can do everything with Authorize.net...track payments, set up recuuring billing, recharge community members. Our favorite feature is how we get an email everytime someone uses the credit card form on our website so we do not have to go into Authroize.net to pull up information. Cons Our office would benefit from the last 4 digits of the credit card in the email that is sent to us after someone makes a payment. Review Source VR Verified Reviewer Office Coordinator Used the software for: 2+ years ### "A wonderful way to process payments" April 26, 2018 5.0 Pros This software makes it so easy to process payments. It was very easy for us to build the bridge between our main software and authorize.net to process all payments through them. The website requires no training and doesn't have a million options of choices to pick from like some do- everything is very self explanatory! Their customer service is great and gets back to you quickly. Cons I don't have many complaints about Authorize.net except the reports. They are very confusing and it is hard to know which report you are supposed to be using and when. They don't provide a great description of each report. Review Source JD Judith D. Advancement Associate Fund-Raising Used the software for: 2+ years ### "Authorize.net (former user)" September 15, 2022 5.0 My overall experience was good. We got a lot of help setting it up from start to finish and in-between. Pros I liked that I had a lot of options when it came to reporting. Cons The cost was getting to be a little prohibitive. Review Source VR Verified Reviewer Developer Computer Software Used the software for: 2+ years ### "We've relied on Authorize.Net for over 10 years" March 13, 2019 5.0 We've used Authorize.Net with our website shopping cart for over 10 years. Along with that, we've used the virtual terminal for manually keying phone / mail orders. It is easier to use than PayPal Manager. Pros Authorize.Net provides good, helpful API documentation. Its web-based virtual terminal is also easy to use. Cons I would give their support a grade of B. Fortunately, it is rarely needed. A few years back, there were some rough patches where the service was down or unreliable for brief periods. We have not had reliability problems for the last few years. Review Source Dave A. Manager Information Services Used the software for: 2+ years ### "My go to payment processor" December 4, 2019 5.0 Overall, highly recommended. We've never had any serious issues with Authorize.Net's service. Pros We have been using Authorize.Net for years on our customer eCommerce sites. Setup is easy and payments are secure. Cons If a problem arises, our customers normally contact Authorize directly by phone. They won't usually respond to me directly since I am not the account holder. As the IT contact for our customers, it would be nice to more easily be able to contact Authorize without having to go through the customer for technical issues. Review Source Bryan M. Product Director Design Used the software for: 2+ years ### "The payment gateway we've preferred for ecommerce development projects" July 2, 2018 5.0 Reliable and trusted payment processing Pros Authorize.net is the standard in payment processing. For a complex and established ecommerce website, Authorize.net will offer the features needed and provides a trusted payment solution. Processing fees will be lower than competition like Stripe which larger volume businesses will benefit from. Cons The interface, lack of reporting, and complexity in setup is an issue for us in 2018 when options like Stripe can be setup and running in a few hours vs days with Authorize.net Review Source Similar Products Featured ## Related categories [Payment Processing](https://www.capterra.com/payment-processing-software/)[Utility Billing](https://www.capterra.com/utility-billing-software/)[Accounts Receivable](https://www.capterra.com/accounts-receivable-software/) ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.