# Page 4 | authorize.net Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 4 - Is authorize.net the right Accounts Receivable solution for you? Explore 219 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/221412/authorizenet/reviews --- authorize.net 4.5 (219) [View alternatives](https://www.capterra.com/p/221412/authorizenet/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated April 27th, 2026 # Page 4 - Reviews of authorize.net ## Showing most helpful reviews Showing 76-100 of 219 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Jessica L. Operations Director Medical Devices Used the software for: 2+ years ### "Authorize for Small Businesses" July 23, 2019 5.0 Pros We have been using Authorize.net for over 10 years with no complaints. We use it strictly for online credit card processing both manually and on our website. The website is super easy to use and navigate. We recently added the fraud detection suite to our account that Authorize has available. We are very happy with the results and the filters you are able to place to control fraudulent activity. Cons Nothing. We have been very pleased with this software. Review Source JR Jill R. Tech support/customer service Chemicals Used the software for: 2+ years ### "Authorize payments with Authorize " December 6, 2022 5.0 Extremely user friendly. Easy to use and has features we do not use yet but as a growing company love knowing the features are available as we neef Pros The ease of intro into our company and ease of use. Cons Can only capture 20 payments at a time at the end of the day Review Source VR Verified Reviewer Content Writer Entertainment Used the software for: 2+ years ### "Straightforward payment processing! " February 7, 2019 5.0 Pros Authorize is really easy to use. Some payment processing platforms can be difficult and frustrating to use. When processing a payment using Authorize, you simply fill out the necessary information and you're done. If the transaction is declined, it will even tell you why, which is helpful when people want to know why their payment didn't go through. Cons I like pretty much everything about the software... at least the functions that I use regularly and am familiar with. Review Source MS Mattie S. Ecommerce Manager Sporting Goods Used the software for: 2+ years ### "Good Solution If You Don't Want Built In Payment Providers" August 25, 2022 5.0 Overall, I've always had a pretty good experience with Authorize.net Pros It's pretty much a one click install now with most major e-commerce providers. It gives you plenty of anti-fraud settings, and is easy to find payments and see all transactions / attempted transactions Cons The overall UX design is pretty rough, it feels like it was designed 15 years ago and has never been updated. That's purely aesthetic though. Rates are decent, although it's hard to compete with some of hosted eCommerce single percentage rates for all cards. Review Source VR Verified Reviewer Senior Director of Ecommerce Apparel & Fashion Used the software for: 2+ years ### "Apparel Website " March 20, 2019 5.0 Overall, Auth was reliable and accurate. Pros High visibility into transactional activity. Reports were thorough and I relied on them for my monthly finance reports. Cons Not sure if this still applies, but since it's a payment processor, you still need a second system to house all the bank data (like a Heartland, etc). This was important when dealing with chargebacks. Would be nice to have it all one system. Review Source BB Bradley B. Marketing Director Automotive Used the software for: 1-2 years ### "Great compliance tool for pro users..." February 7, 2024 4.0 Pros Ease of setup and integration with existing web platforms. Cons Customer support was a tad lacking. Took far too long to get answers to generic questions. Review Source JK Joe K. Marketer Retail Used the software for: 2+ years ### "A Bit Dated, But Functional" August 19, 2021 4.0 Overall, positive experience. Had one day where the servers went down and were unable to take payment for a couple hours. Other than that, zero outages or complaints. Pros We've had very little problems with fraudulent payment attempts. Security settings are quite customizable and ease of setup is good. Cons The interface is a little outdated. Other processors like Square and Stripe feel more sleek and modern, more navigable. Alternatives considered [Stripe](https://www.capterra.com/p/123889/Stripe/) Reason for choosing authorize.net Ease of setup with our software and employees familiarity of Authorize. Review Source Brittany C. Director of Account Management Marketing and Advertising Used the software for: 1-2 years ### "Easy to use and safe!" March 2, 2020 5.0 Pros It was very simple to set up and implement on our clients' sites. We also chose this as our payment portal because it is very safe for the customers' information. Cons The only thing I did not like is when they updated their platform we had to make changes to the code ourselves which caused some hiccups on our end, other than that no issues. Review Source Brian A. Director of Sales & Marketing Used the software for: 2+ years ### "Used them for years. Fantastic!" April 14, 2018 5.0 Allows us to have solid ecommerce websites. Never fails us. Pros It is rock solid and very easy to implement. Their support team is fantastic and available 24 hours a day. Used them for many years for every e-commerce website we own, which is 4. Cons Honestly, do not know any. It is another great software company with a product that works as promised over and over again. Review Source MB Maria B. Office Manager Real Estate Used the software for: 2+ years ### "EASIEST AND SIMPLE" July 29, 2021 5.0 Overall very pleasant. Easy for clients to use and for us as the team to use. Pros Easy for clients to use and for us as the team to use. Cons Have to have a second place to login vs it being integrated into our system. Just preference though. Review Source VR Verified Reviewer Co-founder & CEO Marketing and Advertising Used the software for: 6-12 months ### "Works great...until it doesn't..." September 18, 2019 3.0 Customer support is fairly competent but several were smug. And I'm not only referencing the issue I had with the transaction limit (where I was obviously frustrated), I have had several communications and about half were less than friendly/helpful. Never saying anything overtly negative, but just bad attitudes and not treating people like valued customers. Pros Competitive rates. Set up was relatively smooth,. Cons 1) No alerts when you're nearing your transaction limits. 2) Going over your transaction limits is VERY painful - they hold on to your funds and request a ton of information (more than I gave them when we signed up), and once you've hit your limit, you're funds are permanently on hold until you jump through all of their hoops (e.g monthly transaction limit of $X, monthly transactions of $X - $1 = no problems, monthly transactions of $X + $1 and your account is frozen indefinitely, even when the next month comes and you're assuming that you have $X limit again - NOPE!). Reason for choosing authorize.net Transactions fees + integration with my accounting software. Review Source KT Katharine T. Lead Box Office Representative Non-Profit Organization Management Used the software for: 2+ years ### "Authorize.net is a good standard for authorization terminals!" August 21, 2019 4.0 It allows for our business to run far more smoothly in contrast with our clunky patron CRM software. It's a solid product to use and while it has it's flaws, is nothing short of consistent. Less frills and smooth than Square but in many ways far more direct and clear. Pros \- Very easy to use towards transactions, refunds and troubleshooting any and all patron issues within our site. -Allows to run reports for settled transaction, dispute declined transactions and see where fraudulent purchased might occur. - Has access to extended actions that allow us to void transactions, go into our accounts linked to the terminal and locate specific details we cannot always locate otherwise. Cons \-Can be a bit slow with processing requests or locating specific transactions. -Is temperamental with the variables (i.e. first, last name, zip code, etc.) when running reports. Have to be careful when entering data, must be exact or actions may not always be carried out clearly. -Running reports will not show transactions within the last business day, setlled or unsettled. -Processing refunds has a 90 day limit. Review Source AS Abhilash S. Accountant Textiles Used the software for: 1-2 years ### "authorize.net Is a Recommedable Solution" May 13, 2024 5.0 Pros The functionality of authorize.net is efficient. Its reliability makes it a wonderful tool for payment processing. Cons I like all the features of authorize.net. authorize.net has zero issues. Review Source VR Verified Reviewer Content strategist Marketing and Advertising Used the software for: 2+ years ### "Authorize.Net: a secure, reliable and convenient platform" August 19, 2023 5.0 I really appreciate the ease of use of the platform when it comes to payment processing. In addition, I like the anti-fraud system. This reassures me and allows me to focus on more important activities. Pros When I use the Authorize.net platform for payment processing, I save time. It is a secure, reliable and very convenient software. Personally, I appreciate the ease with which you can manage payments on the platform, it's very simple. Cons Honestly, I find the interface less intuitive, especially for novices. Review Source Danielle T. Marketing Director Broadcast Media Used the software for: 6-12 months ### "Simple payment gateway" July 21, 2020 4.0 We use authorize.net for subscriptions, not our regular eccommerce transaction. It's worth the cost if you have enough transaction volume. Pros Deposits are quick enough and usually only take a couple of days. Works well if you need to accept electronic checks. Cons Customer service is basically nonexistent. You're better off searching online forums for troubleshooting issues. Account specific resolutions take a ton of time. Alternatives considered [Stripe](https://www.capterra.com/p/123889/Stripe/) Reason for choosing authorize.net Stripe is expensive. Review Source Brandie A. Director of Sales & Marketing Financial Services Used the software for: 2+ years ### "Integrates well with Wordpress site" December 21, 2018 5.0 Pros Authorize.net is fairly simple to set up, customize, and connect with other software. Giving customers the option to pay invoices online saves me a ton of time. Cons Of course, there are fees to use any payment processor like this. I feel like the fees can be a little high, but it is what it is. Review Source Maria I. Freelancer Used the software for: 2+ years ### "Having Authorize.net in our business is a like having your own bank !" March 2, 2018 5.0 Authorize.net is reallyeasy to useand makes payment processing a breeze! Pros You can accept any card payments which gives ease of payment and receipt, processing sales is never easier! Cons As a business you wanna cut down costs and though their rates are fair, youre expecting more options to cut down costs. Review Source VC Victor C. Webmaster Marketing and Advertising Used the software for: 1-2 years ### "Great app, very reliable Gateway" June 2, 2022 5.0 Pros Easy to implement, easy to use, very secure, great support I love that we have the ability to configure FRAUD traps and that help us to check flagged transactions. Cons I really do not have anything to ask. So far we have all functionalities we need. Review Source Maricela G. Wholesale Sales Support Specialist Warehousing Used the software for: 2+ years ### "Secure Credit Card Processor!" May 1, 2019 5.0 Pros Processing credit card payments with Authorize.Net gives our customer's the piece of mind they need. Information is kept secure and ultimately protect us from fraudulent charges. Cons It's pricey, from set up, monthly as well as per transaction percentage. Review Source Carlos R. Director Of Ecommerce Used the software for: 2+ years ### "Authorize.net is one of the easier merchants I've been able to integrate into my eCommerce Business!" February 14, 2018 4.0 Pros The fact that it is compatible with WordPress makes my life a lot easier. The per transaction fees are very competitive as well. Cons Monthly fees are always a con. It would be great to have fees strictly calculated based upon volume of sales. Review Source LS Lauren S. President Retail Used the software for: 2+ years ### "Simple and Effective" September 1, 2022 4.0 Pros We've never had an issue in using this software. It's reliable, simplistic and a great utility as a processor. Cons With regard to some of the authentication measures you can set in order to minimize the likelihood of fraudulent transactions, the available options will often perform as expected for domestic customers. However, if the customer is not based in the United States, their transaction may be declined because the system is not able to authenticate their billing information, which can lead to a frustrating experience for your customers. Review Source BR Becky R. General Manager Publishing Used the software for: 2+ years ### "Authorize.net valuable service" July 17, 2023 5.0 Pros The product is easy to use and provides a critical function (online ordering) Cons Seems like there are some unnecessary hoops to jump through for different levels of sales. Reason for choosing authorize.net Vendor requirements. Review Source HP Heather P. General manager Hospitality Used the software for: 6-12 months ### "Good processor" July 1, 2022 5.0 Authorize.net helps us with back end transactions that cannot be done in our reservation software. Pros I like the authorize.net’s online portal is easy to navigate and find transactions. Cons I wish there was a way to do unmatched refunds for older transactions. Alternatives considered [Epay Manager](https://www.capterra.com/p/44671/Epay-Manager/) Review Source LL Louis L. Owner Apparel & Fashion Used the software for: 6-12 months ### "Love it" June 21, 2023 5.0 Fantastic. Support is very helpful if needed. No issues at all Pros Set up is very easy & integrated with everything we have. Rates are extremely competitive Cons I have no cons. I’m amazed at the service. Review Source VR Verified Reviewer Ticket Sales & Operations Manager Sports Used the software for: 2+ years ### "Authorize.net Review" April 3, 2019 5.0 Authorize.net helps us take and track payments. We have been using it for 8+ years with my company and haven't had many issues. We use it with several different POS systems and the support provided whenever there are issues is great. They have one of the most effective chat for help options I have ever used. Pros Authorize.net makes it super easy to take payments through our ticketing system. If we weren't able to link these programs getting payments would take a lot more effort, but this provides ease for the front and back end. Cons The software uses another third party processor that adds additional fees, but overall doesn't harm the effectiveness of the program. Review Source Similar Products Featured ## Related categories [Payment Processing](https://www.capterra.com/payment-processing-software/)[Utility Billing](https://www.capterra.com/utility-billing-software/)[Accounts Receivable](https://www.capterra.com/accounts-receivable-software/) ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.