# Page 7 | authorize.net Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 7 - Is authorize.net the right Accounts Receivable solution for you? Explore 215 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/221412/authorizenet/reviews

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authorize.net

4.5 (215)

[View alternatives](https://www.capterra.com/p/221412/authorizenet/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Page 7 - Reviews of authorize.net

## Showing most helpful reviews

Showing 151-175 of 215 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

JM

Jennifer M.  
General Manager  
E-Learning  
Used the software for: 2+ years

### "Authorize.net"

December 4, 2018

4.0

Pros

We are not a huge card processor so this software fits us well and is compatible with our internal processing software.

Cons

somewhat convoluted when trying to process credit cards. Not very self-explanatory.

Review Source

MK

Martin K.  
Managing Director  
Marketing and Advertising  
Used the software for: 2+ years

### "Authorize.Net le meilleur "

March 14, 2023

5.0

Pros

J'ai beaucoup aimé le système anti-fraude et ça m'a permis de me concentrer sur mon travail normal et la carte à jour qui est fabuleuse, bravo à vous

Cons

Le système de paiement local pour certains qui ne maîtrise pas trop le paiement en ligne

Review Source

CV

Charline V.  
Owy  
Hospitality  
Used the software for: 6-12 months

### "Great customer service "

February 24, 2024

5.0

Pros

Great customer service, helpful on the phone!

Cons

None so far, been a new user recently. No complaints yet

Review Source

JK

Jess K.  
Marketing  
  
Used the software for: 2+ years

### "Simplified credit processing for in the field applications!"

November 9, 2017

4.0

Pros

This program is great for our service techs in the field. It does not require the use of a card reader, although it is certainly supported. Our tech's can quickly run cards through the app without a lot of screens and hassle.

Cons

The program tends to have a lot of "timing out" issues and will appear logged in, but once you start processing the transaction it kicks you out.

Review Source

Jared D.  
Customer Success Manager  
Computer Software  
Used the software for: Less than 6 months

### "Standard Payment Gateway"

June 10, 2020

4.0

Authorize is fine as a gateway but not one I would recommend above Stripe for accepting payments. I would recommend it over Paypal, but I still tend to suggest most people consider Stripe.

Pros

Authorize.net is a simple gateway allowing you to process credit card payments and ACH transactions. It's integrated with lots of applications out there, which provides a great amount of flexibility.

Cons

The UI is very dated and overall system is a bit antiquated. I'd much rather use Stripe as a gateway. They also charge a gateway access fee, which Stripe doesn't charge.

Switched from

[PayPal](https://www.capterra.com/p/207944/PayPal/)

Authorize would do automatic payout deposits which helped us from being charged excessive fees by Paypal.

Review Source

JU

Joel U.  
Head Admissions Coach  
E-Learning  
Used the software for: 2+ years

### "Company Focused Software!"

December 5, 2016

5.0

Light University Online has been using Authorize for the last 5 years and we have been very happy with their program and focused on any customization needed for our company. The integrations that we need, reports, and user-friendly services for sales are perfect for our daily income.

Pros

Integrations for customization needed for our services.

Cons

Archive dates of transactions going back later and import of data from other software.

Review Source

NJ

Neil J.  
Treasurer  
Arts and Crafts  
Used the software for: 2+ years

### "Art Alliance - payments processing"

December 13, 2022

4.0

On line payments set up and processing has been very easy.

Pros

Easy to integrate into our new website, Simple payments and, where necessary, refund functions

Cons

The interface appears a little old fashioned

Review Source

RB

Rebecca B.  
Admin Support  
Fund-Raising  
Used the software for: 2+ years

### "Wonderful Product"

November 13, 2018

5.0

Very good experience and a very good product. Very rarely any issues whatsoever.

Pros

Ease of use and the capabilities it has. Nice easy sign on, very ease and useful search options.

Cons

I feel like the only issue I have is sometimes trying to look up a transaction by the cardholders last name causes confusion. Especially if they use a Jr. or a Sr. Other than that, no problems.

Review Source

EW

Eric W.  
General Manager  
Recreational Facilities and Services  
Used the software for: 2+ years

### "Authorize.net is a valuable tool for the small business owner"

December 12, 2018

4.0

My overall experience with Auth.net has been very positive. I would recommend this software to anyone starting a business for an excellent payment gateway.

Pros

Easy to use and navigate on their webpage. Reports are easy to use Customer support is very helpful Very easy to navigate refunds and finding certain transactions Very secure for my clients

Cons

At times this was difficult to understand some of the transactions in the log. It is difficult to say any hard cons about this software. It has been a very valuable tool for our business

Review Source

VR

Verified Reviewer  
Event Coordinator  
Real Estate  
Used the software for: 6-12 months

### "Simple, easy, and effective way to get payments!"

March 1, 2018

4.0

Pros

Our team mainly uses this software for the credit card processing for our events. It's quick, amazingly reliable, and super easy to use. I appreciate the time value of this software and love how quickly I can collect card information.

Cons

I wish the software had a live link or a way for clients to be able to access the link to put their own credit card information in rather than us having to do it ourselves.

Review Source

Sierra O.  
Sales Representative  
Apparel & Fashion  
Used the software for: 1-2 years

### "Safe and Easy to Use"

August 15, 2018

5.0

Pros

Authorize.Net makes it really easy to process and capture card transactions in a safe way. It also has an easy process for refunds. I am very happy with the software for my business.

Cons

There is nothing about Authorize.net that I do not like currently.

Review Source

NM

Nick M.  
Manager  
Automotive  
Used the software for: 6-12 months

### "Authorize.net gives our customers more flexability and convenience"

March 25, 2020

4.0

Overall, Authorize.net helped us solve the problem we were having collecting credit card payments securely.

Pros

Authorize.net has made it possible for us to accept payment from our customers even when they're not present. Parents can also pay for college students repairs.

Cons

There is no text to pay feature. Right now we can only email invoices. Also, there is no integration with our point of sale so we have to create a separate invoice in order to collect payment.

Review Source

VR

Verified Reviewer  
OB  
Information Services  
Used the software for: Less than 6 months

### "Good payment platform"

September 21, 2023

5.0

Pros

Authorize.Net offers robust security measures, ensuring safe and reliable payment processing for businesses

Cons

I find Authorize.Net's fee structure to be somewhat complex, with various fees and charges that can be confusing to navigate.

Review Source

AG

Aaron G.  
Owner  
Information Technology and Services  
Used the software for: 2+ years

### "Solid payments platform"

December 12, 2019

5.0

They provide tons of utilities and tools to aid in PCI compliance, such as the ability to store customer card data on their servers so you're not responsible for storing payment card data, which lets you get away with the lower levels of PCI compliance.

Pros

Authorize .net is a very solid and reliable payment platform. Excellent support for almost any programming language that exists.

Cons

As with many large companies, getting actual personal support can be a nightmare. But, the online resources for help are pretty good.

Review Source

RG

Rachel G.  
Office Administrator  
  
Used the software for: 2+ years

### "An easy and effective way to collect money and funds"

December 12, 2017

5.0

A quick, safe, and easy way to collect money and donations

Pros

We are a non-profit ministry and receive much of our support through Authorize.net. It is an easy way to collect and also offers great features like reoccurring payments, user specified amounts, etc

Cons

One con of Authorize.net is that there is a fee with each donation or gift, which can add up quickly. It also some of it's features and functionality seem more basic and look more outdated and less stylistic.

Review Source

AS

Angelina S.  
Owner  
Arts and Crafts  
Used the software for: Less than 6 months

### "New Payment Processing"

August 22, 2023

4.0

Overall it was a good experience but not a lot of people know of authorize.net. “I will let my customers know.

Pros

I enjoyed not having to pay I price for equipment that I need WiFi for and plug for offsite Events

Cons

I will still use Venmo, PayPal and Square Zelle for my Sales at events.

Alternatives considered

[PayPal](https://www.capterra.com/p/207944/PayPal/)[Zeller](https://www.capterra.com/p/10005081/Zeller/)

Reason for choosing authorize.net

Someone that i worked with told me about authorize.net.

Review Source

RM

Roger M.  
Principal  
Hospital & Health Care  
Used the software for: Less than 6 months

### "Old company with new tricks."

July 21, 2022

5.0

Have called their support and they could not have been more helpful or nicer.

Pros

I used A.net years ago and it was confusing. Today they have updated it with .pdf and video training. Very impressive.

Cons

We really have not found anything to complain about yet. Far better than the payment system from which we moved.

Review Source

AC

Alexandra C.  
Finance Manager  
  
Used the software for: 2+ years

### "Reliable gateway to processing payments"

March 21, 2018

5.0

Pros

Works with most merchant processors. Offers both credit cards processing, as well as ACH (eCheck) payments processing. Variety of reports available.

Cons

Sometimes Authorize.net is down, this is rare, but when it happens you can't process your payments. They usually try to fix it fast.

Review Source

VR

Verified Reviewer  
Founder and President  
Sports  
Used the software for: 1-2 years

### "Great for a larger business with budget"

October 15, 2018

5.0

It's ok.....love the platform, not the cost.

Pros

We love how it integrates with our web presence seamlessly after setup

Cons

there are other more cost-effective options that have better merchant service fees and transaction fees for a small non-profit such as us.

Review Source

KK

Kelly K.  
Admin. Asst. Finance  
  
Used the software for: 1-2 years

### "Authorize.net keeps our customer's information secure! "

May 9, 2018

4.0

Pros

We use Authorize.net for the credit card processing needs of our small non-profit. Easy for us to invoice customers without needing to secure their credit card information in-house.

Cons

The invoicing feature has a 'due date' field that auto-populates to the date the invoice is sent unless manually adjusted. It then sends a 'past due' message if it's not paid that day. It would be nice to have that automatically date for a month out.

Review Source

Dana H.  
Special Events Manager  
Hospitality  
Used the software for: 6-12 months

### "Excellent product, but is not always great for customer service"

March 13, 2018

4.0

Pros

Authorize.Net allows you to receive payment from your clients with ease by taking credit card information and allowing our finance department easy access. It is quick and usually painless

Cons

I wish there was a way of knowing why a CC was declined, or being able to send a code to your client so you didn't have to call them for each payment that is made.

Review Source

RB

Rebecca B.  
Admin Support  
Fund-Raising  
Used the software for: 2+ years

### "Very Efficient and User Friendly"

April 17, 2018

5.0

It is seamless.

Pros

Authorize.net is very user friendly and easy to use. The search functionality is superb, and allows use to locate transactions with ease.

Cons

I have had no problems using this software at all. There is nothing I can say that I have had problems with.

Review Source

MW

Melissa W.  
Owner  
  
Used the software for: 1-2 years

### "Great for a mobile business with multiple service vehicles in the field"

July 21, 2017

5.0

East of use! Technicians can run credit cards in the field directly from their cell phones! Payments are process quickly!!

Pros

This program is so simple and easy for my technicians to use in the field to get direct payment - and allows us to have minimal accounts receivables!

Cons

Doesn't work when there is not cell phone coverage. We also have to change the passwords quarterly - and the system does not give us any warning on this.

Review Source

VR

Verified Reviewer  
Growth Strategist  
  
Used the software for: Less than 6 months

### "Stay FAAAAR away!"

April 5, 2018

1.0

No benefits, only problems.

Pros

They're dated and they don't play fair, and that's why disruptive companies like Stripe and Square are making Authorize.net fall out of the public eye. I wish I could share something positive here so you don't just mistake this review for someone who had a bad experience. However, I'm unable to find even one thing to state here. They don't even let you keep the funds you receive from customers. If you choose to go with Authorize.net, just be VERY careful. (Whatever that means.)

Cons

If they play that game with you, call your bank and issue a chargeback on them. Don't concede to this company or they'll just keep taking advantage of you.

Review Source

Kevin M.  
Manager  
  
Used the software for: Less than 6 months

### "Great way to connect business to customer payments"

February 1, 2018

5.0

Pros

Implementing authorize.net allows us to process payments from customers and automatically update accounts receivable in our software. Makes it very simple to use.

Cons

A little confusing in terminology when setting everything up, but once it is setup it works great so far.

Review Source

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