# Magaya Supply Chain Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Magaya Supply Chain the right Freight solution for you? Explore 50 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/22144/Magaya-Cargo-System/reviews --- Magaya Supply Chain 4.4 (50) [View alternatives](https://www.capterra.com/p/22144/Magaya-Cargo-System/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of Magaya Supply Chain Ease of use 4.5 Customer Service 4.4 ## Pros and Cons in Reviews LM Leizl M Quantity SurveyorConstruction, 10,001+ employeesUsed the software for: More than 2 years. “I love the way we can keep each other up today with notes and alerts, and the reports are comprehensive and express all the details we need.“ May 4, 2022 JJ Jane J IT ManagerLogistics and Supply Chain, 11 - 50 employeesUsed the software for: More than 2 years. “Not considerate with their customer by disabling users if you havent made payment for just a day“ February 4, 2021 AA Ahmed A ManagerTransportation/Trucking/Railroad, 2 - 10 employeesUsed the software for: More than 2 years. “Customer Service are responding fast and Flexibility of the system, Training video's mask the user in control“ September 20, 2022 JJ Jane J IT ManagerLogistics and Supply Chain, 11 - 50 employeesUsed the software for: More than 2 years. “Users are also having issues with the software when trying to startup“ February 4, 2021 HJ Hedaia J Planning ManagerConstruction, 10,001+ employeesUsed the software for: More than 2 years. “We were able to save time by automating the billing process and preparing and tracking shipments.“ February 4, 2022 JH John H Warehouse ManagerWarehousing, 11 - 50 employeesUsed the software for: More than 2 years. “It helps to keep our customers happy.“ September 20, 2022 ## Showing most helpful reviews Showing 1-25 of 50 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Camilo F. Coordinador de logística Logistics and Supply Chain Used the software for: 6-12 months ### "Everything in one place ! " September 6, 2018 5.0 I love how easy you can find things and how fast you can filter data. The interface is very visually friendly so your mind reminds what each icon does. Pros It’s so easy to use that you can see icons and you know what they do. System gives you the option to export data in excel and even in pdf! It’s really helpful when you need something fast and you don’t have too much time. Also, you can set how much access you want someone to have to the info you are saving on the system. You can have multiple magayas open at the same time :) Cons Some fields has a limit on the number of characters you can put on it and sometimes everything it’s really important to be on it. The integration with the CBP website to declare goods is not that good, it’s not really easy to get into it and to download the data from magaya into the ace portal. Review Source Response from Magaya May 6, 2019 Camilo - thank you for the amazing review. We hope you continue to enjoy our software and all it has to offer! You can also submit feature suggestions to your sales advisor or support representative so that we can continue to work on improving your experience. - The Magaya Team. LO Lowesky O. Asociado de trafico Airlines/Aviation Used the software for: 2+ years ### "GOOD SOFTWARE" June 18, 2024 5.0 In general, this system offers many products for each area of ​​logistics and supply chain, it also has good technical support worldwide. Pros the ecosystem which is integrated for the world of logistics Cons I have no complaints using this system,is very good Review Source Response from Magaya August 22, 2024 Thank you so much for taking the time to share your positive experience with Magaya! AL ALICIA L. Audit and Implemention Manager Logistics and Supply Chain Used the software for: 2+ years ### "It is easy to learn and covers our basic tasks. Technic Support are great." September 1, 2017 3.0 Pros It is friendly to use. It is very helpful we can import or export information in csv and Excel format. Cons Magaya doesn't manage a lot of package in one shipment due it will freeze For 3PL business, final customers will like to have on their report, only one view for total amount of pieces, and at the same time, primary and second package. For 3PL business, for textil, inventory is by yards, and our warehouse needs it by rolls. It's only considered the perfect escenario, it needs to adapt to some escenario of Panama Market at least. A dashboard will be great. Internal notes only keeps in the part of Magaya when it is typed, and it should be in every step, example, if we wrote an internal note in Quotation, it should be shows in Shipment and we do not have to go to read it all. Content Security cannot be administrative by user creator. Example, we need that sale rep only see their quotation. Magaya could include some alert for KPI accomplishment. Magaya Transactional doesn't work as easy, it will send to all the party involved, instead only the consignee. Review Source SR Sheetal R. Performance Analyst Logistics and Supply Chain Used the software for: Less than 6 months ### "Magaya Supply Chain Review" June 17, 2024 5.0 Generally, Magaya Supply Chain is a great addition to our company. Definitely a great upgrade to Magaya Cargo System. Pros 1) Real time updates of your shipments 2) Report Scheduler 3) Warehousing tool 4) Less duplication of entries Cons The automatic real time updates does not work for all carriers. Review Source Response from Magaya August 22, 2024 Thank you for your review! It's wonderful to hear that Magaya Supply Chain has been a great addition to your company. OA Obada A. Site Civil Engineer Construction Used the software for: 2+ years ### "Manage all processes in the supply chain with high accuracy" January 19, 2022 5.0 Magaya has contributed to simplifying our work, as it has worked to integrate many of the software that we used previously, which helped us to achieve integration between all the operations carried out by the team members, where we can now track the required materials from the preparation of the quotation until the completion of shipping procedures and preparation Invoicing quickly and easily. Pros To manage all supply chain operations, Magaya is a unique and easy-to-use application that provides many specialized services, so you can keep track of all shipments from the time they leave the source to the time they arrive, and you can store all that information in an organized manner, which helps with financial reporting. All of the information regarding a cargo may be quickly and efficiently accessed and used by Magaya in order to swiftly and efficiently prepare documentation connected to a shipment. There is no need to carry around a lot of paperwork or look through multiple tables in order to get information on your shipment, because everything about it will be available straight from the start of the process. With Magaya, creating files, uploading documents and modifying information is a simple process. Cons Nothing worth mentioning, but mastering the work on Magaya requires training, as after the team members complete the required training, the process of supply chain management becomes very easy and fully documented. Review Source LM Leizl M. Quantity Surveyor Construction Used the software for: 2+ years ### "Enables organizations to achieve accurate tracking of all stages of supply chains" May 4, 2022 5.0 Magaya has enabled us to achieve comprehensive management along the supply chain, we have been able to build confidence in the dates that materials are expected to be delivered to site, so updates made to all of our software and work reports are more realistic. Pros Magaya is very important for companies who want to make all their supply baskets, including bills of quantities, quotations and orders, clear to all members of the work team. Magaya enables you to prepare everything related to customs documents, especially the master bill of lading and all other necessary documents. With Magaya, updates and alerts will reach all members of the staff in a timely manner, so all requests will be up-to-date and under follow-up by everyone. Magaya will also contribute to enhancing communication between suppliers and the work team, which reduces the possibility of any sudden interruption in supply chains. I like the way the information is organized on our part. I like that orders and schedules are clearly communicated to suppliers. I love the way we can keep each other up today with notes and alerts, and the reports are comprehensive and express all the details we need. Cons Everything is good, Magaya is easy to use, you need some simple exercises, team members cooperate by entering information in a timely manner. Review Source HJ Hedaia J. Planning Manager Construction Used the software for: 2+ years ### "An innovative planning and management tool for all aspects of supply chains, suitable for all needs" February 4, 2022 5.0 To manage our supply chain, Magaya provides us with an all-in-one solution that eliminates the need for several applications. We were able to save time by automating the billing process and preparing and tracking shipments. I recommend using it to streamline and automate all supply chain processes and documents. Pros Magaya allows you to keep track of shipments from the point of origin all the way to the point of arrival and the completion of customs procedures, and to store this data in an easily searchable format. Magaya makes it possible to write documentation regarding a shipment fast, efficiently, and without repeating information. You won't have to lug around files and papers or comb tables for information since you'll be able to handle every step of the process right away, from acquiring bids to negotiating with suppliers to receiving the cargo. Businesses are reshaped as a result of Magaya's easy-to-use file management system. We'll save a lot of time on the logistics side of things because of this. Magaya helps businesses become more digital. In addition, all of our bills and invoices are kept in one place. Whenever we needed assistance, Magaya was fast to reply. Cons Once you've gone through the tutorials and learned how to use all of the tools and features, Magaya is a breeze to operate. Review Source AT Arcenio T. Director Transportation/Trucking/Railroad Used the software for: 2+ years ### "trc" December 14, 2022 4.0 Pros Easy to use, easy to train, Fast and friendly Cons The way to handle inventory does not guide me Review Source Response from Magaya December 16, 2022 Thank you for leaving a review! Your CSM is there to help you make the best use of the software: perhaps they can assist you in finding a more optimal way of working with inventory. Don't hesitate to reach out to them! Óscar G. Manager Account Maritime Used the software for: 1-2 years ### "Maya icons" August 29, 2018 5.0 I really like the new look of it. Also, it’s easy to find the options I need and it’s fast while looking or filtering any info. Pros With the last update the icons became so visually friendly! Once you see the icon, you have a big idea what it does! Cons Sometimes if you put too many words on a field in an bill of lading and you save it as PDF, some of those words just disappear! You need to put the exact amount of words per line so everything is saved on the pdf. Review Source Response from Magaya May 6, 2019 Oscar - we greatly appreciate your positive feedback. You are a valuable part to our business. Let us know if we can do anything more for you! Thank you for your feedback. -The Magaya Team. Christian T. Auditor Oil & Energy Used the software for: 2+ years ### "Easy to use" June 10, 2019 5.0 Pros My freight forwarder uses this software to communicate with its customers as to exactly where their packages are. Magaya is so easy to use, there is absolutely no learning curve. The user interface is straight forward with everything at your fingertips. The software also allows for online payment. Cons I like everything, this is truly a well thought out software. Review Source LMP Lissa Miosoty P. ASOCIADO DE TRAFICO Logistics and Supply Chain Used the software for: 1-2 years ### "Cadena de Suministro de Magaya" June 18, 2024 5.0 Magaya ha sido una herramienta indispensable en nuestra operación diaria, facilitando una gestión más eficiente y efectiva de nuestra cadena de suministro. Recomiendo Magaya a todos nuestros asociados de negocios que busquen mejorar sus procesos logísticos y llevar su gestión de la cadena de suministro al siguiente nivel. Pros es un sistema integrado que permite realizar todos los procesos logísticos con herramientas avanzadas para seguimiento en tiempo real, la automatización de procesos, y la gestión eficiente de inventarios y transporte. Cons Actualmente Magaya es muy eficiente para el uso que doy a la aplicación, aunque sería un plus si pudiera manejarla desde mi móvil. Switched from [Odoo](https://www.capterra.com/p/135618/Odoo/) La funcionalidad de magaya es mas amplia y efectiva, ofrece mas herramientas poderosas para la automatización de procesos, la visibilidad en tiempo real y la optimización de inventarios y transporte. Review Source Response from Magaya August 22, 2024 Thank you for your review! We could not be more delighted that you trust Magaya as an indispensable tool in your daily operations. We appreciate your loyalty and support. KKT Kathyuska Kay T. contabilidad Warehousing Used the software for: 2+ years ### "Magaya Liderizando el mercado global" September 20, 2022 5.0 es excelente Pros El proceso, practico, cómodo, ágil, dinámico para el servicio de nuestro clientes Cons El software es completo en todo solo que la parte contable debería ser mas amplia Review Source Response from Magaya September 23, 2022 Sincere thanks for your five-star review! It means the world to us to know you appreciate our solutions and service. HM Hosffman M. CEO Logistics and Supply Chain Used the software for: 1-2 years ### "All in one System" April 24, 2020 4.0 Pros You will find a great software that will run better your Supply Chain, integrating all aspect of the Chain Cons I think some fills are repetitive and could be narrow, to not introduce double information Review Source oaV orlando a V. president Transportation/Trucking/Railroad Used the software for: 2+ years ### "excellent software" September 19, 2017 5.0 easy record keeping software, easy of use, inventory solutions, great support, fast and secured cloud access Pros friendly interface. easy of use. great communication with clients. great communication and use with USCustoms Cons email interface. Does not work with Outlook. Need upgrade and allow users to choose their mial software. Review Source JH JOSE H. COORDINADOR Logistics and Supply Chain Used the software for: 1-2 years ### "It's very easy to manage" September 11, 2017 5.0 Significantly reduces tracking time per shipment Pros Its connectivity with INTTRA and the support with other colleagues inside the network. It's sections are very organized (Consolidation, impo, acounting, etc) Cons Templates are not so easy to create as they said. The cost for building a template is very expensive because of its programming (javascript) Review Source JD Justin D. Director of Operations Industrial Automation Used the software for: Less than 6 months ### "Still learning!" October 15, 2015 5.0 Pros Very adaptable to many different circumstances. Looks like it will be a good fit as we continue to grow. Cons Some areas are tough to navigate. Getting into the form designer was difficult to set up for our label printer but the technical support was able to jump onto my computer and get it done. Review Source WN Weder N. Trafico Consumer Services Used the software for: 1-2 years ### "Calificando Magaya" July 25, 2024 5.0 De manera general confirmo que es un sistema muy bien estructorada que te permite realizar diversas tareas de trabajo en un mismo lugar, en mi experiencia tengo algunos años utilizandolo y resultada de manera muy efectiva. Pros Los datos y la informacion de la manera que estan incoporados ya que te facilitan la manera de trabajar. Cons Hata ahora no tengo quejas ya que me ayuda a manejarme de manera adecuada con relacion a mi trabajo. Review Source Response from Magaya August 22, 2024 Thank you for taking the time to leave a review! We are so happy to hear that Magaya Supply Chain is making it easier for you to get your valuable work completed. PM Pedro M. gerente operativo Logistics and Supply Chain Used the software for: 2+ years ### "uso de sistema magaya para gestion de almacenes" December 7, 2022 5.0 el sistema es super sencillo, muy manejable, adaptable y de accesos logicos, esto hace que la experiencia de uso sea facil. Pros que el sistema tiene tantas opciones de funcionalidad y el poder seleccionar solo lo que utilizamos es super para su manejo Cons lo caro que es para una pequeña o mediana empresa Reason for choosing Magaya Supply Chain ya estaba en la empresa cuando llegue. Review Source Response from Magaya December 15, 2022 Thank you for taking the time to leave an honest review. Glad to hear that you're enjoying the user experience! Don't hesitate to reach out to your CSM for any concerns you may have: they're there to help you make the most of your investment. GS Gilbert S. MANAGING DIRECTOR Transportation/Trucking/Railroad Used the software for: 2+ years ### "Atlantic Express Costa Rica" September 27, 2022 4.0 total control on our operations Pros Easy implementation, good EDI with other forwarders, the most popular CMS in Florida Cons the quotations option does not allow to quote a rate, it is possible to quote just a shipment Review Source Response from Magaya September 29, 2022 Thank you for your review! It's true... gaining access to the vast Magaya Network is one of the great things about working with our software. So glad that you agree! Your CSM may be able to assist you with your concern regarding rates. I'd encourage you to reach out to them for a discussion, or use the Contact Us page to connect with us. GG George G. President Transportation/Trucking/Railroad Used the software for: 2+ years ### "Customer Service ZERO!!! No accountability or customer support." June 16, 2019 1.0 Pros The software is fairly easy to be used but it is impossible to be expanded, linked or diversified. Cons Customer service is non-existence! The monthly bill is always on time, but implementation is a very leghty process with multiple charges and fees. If you try to find someone to answer your phone call after 3:00 PM on Friday, you are truly a lucky man! Support and customer service is not on their vocabulary yet. Review Source Response from Magaya August 14, 2019 Hello Mr. Georgakopoulus. You have been our customer for about 10 years. We thank you and appreciate your business. I reached out to you by phone and email, but unfortunately, we have not been able to connect. Providing high-quality support is a key part of our service and we welcome your feedback. The customer support department is available by phone Monday Friday from 7 AM to 8 PM and Saturday from 8 AM to 12 PM (eastern time) with an average hold time under 3 minutes. Please contact me at your earliest convenience to discuss your concerns. - Nomar Ramis, Chief Customer Officer JH John H. Warehouse Manager Warehousing Used the software for: 2+ years ### "magaya" September 20, 2022 4.0 Pros It's easy to use once you learn it. It helps to keep our customers happy. Cons It is difficult to learn on your own. Using the cloud is challenging because the scanning issues. Once resolved it was easier. Review Source Response from Magaya September 23, 2022 Thanks for taking the time to leave an honest review, John! We really appreciate you sharing your experience with Magaya software and are glad to hear that it's helping you keep your customers happy. Constructive feedback is always appreciated as well, so I'll be sure to take yours back to the team to help us improve our onboarding processes. LU Lorena U. OFFICE MANAGER Transportation/Trucking/Railroad Used the software for: 2+ years ### "Good product," September 20, 2022 4.0 good tracking Pros easy to use, good tracking and good for warehouse Cons My account department prefer QuickBooks, I would like integrate this product Reason for choosing Magaya Supply Chain good product Review Source Response from Magaya September 23, 2022 Thanks for leaving us a review, Lorena! It's great to hear that you find Magaya Supply Chain easy to use. We do have an integration with QuickBooks Online that might just fit your needs... please reach out to your Customer Success Manager who will be happy to answer all your questions about it! AA Ahmed A. Manager Transportation/Trucking/Railroad Used the software for: 2+ years ### "Reliable and Fast" September 20, 2022 4.0 Pros Fast, Reliable and accurate Customer Service are responding fast and Flexibility of the system, Training video's mask the user in control Cons I can't use the Vendor/Carrier/Forwarder as a customer when i have Export and Import Shipments from the same Vendor/Carrier/Forwarder Review Source Response from Magaya September 23, 2022 Thanks so much for your review, Ahmed! Glad to hear you're enjoying the system and have had positive experiences with our customer service. With that in mind, don't hesitate to reach out to your Customer Success Manager to explore possible solutions for the challenge you mentioned. MF Martin F. Strategic Partnership Team Leader Logistics and Supply Chain Used the software for: 2+ years ### "Good product if it is well implemented" December 7, 2022 4.0 Pros You can centralize a lot of processes of your company in just one place (warehouse, quotes, invoices, operations). Cons You can not add several warehouse receipts to a quote. Review Source Response from Magaya December 15, 2022 Thank you for taking the time to share your experience! Glad to hear that you're seeing the benefits of centralizing your processes in Magaya Supply Chain. CS Claudio S. Commercial Manager Transportation/Trucking/Railroad Used the software for: 2+ years ### "Ecelente sistema de control Logistico " September 27, 2022 5.0 Excelente herramienta de trabajo para control y demás operaciones empresariales. Pros Su fácil utilización y super claro al a hora de obtener la información de cada operación... Cons No tengo comentarios, visto que debo aprender a utilizar todos los recursos y son muy amplios y eso es habla muy bien del sistema Magaya. Reason for choosing Magaya Supply Chain Lo utilizaba en mi antiguo trabajo y me encanto y al formar esta nueva empresa lo tomamos. Review Source Response from Magaya October 3, 2022 What a great review to start our week! Thank you so much, Claudio, this is so wonderful to hear! We're delighted to hear that you're having a great time with our solutions and service. Thank you for sharing your experience. Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.