--- title: "Eightfold AI Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Eightfold AI Software - reviews, pricing plans, popular comparisons to other Human Resources products and more." source_url: "https://www.capterra.com/p/221474/Eightfoldai/" page_type: "product" language: "en" --- # Eightfold AI Software Review 2026: Features, Integrations, Pros & Cons Last updated on September 17, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Eightfold AI ## What is Eightfold AI? Eightfold AI is a cloud-based talent intelligence platform that helps organizations manage the full talent lifecycle, from recruiting and onboarding to internal mobility and workforce planning. HR teams use Eightfold AI to match candidates and employees to roles based on skills, experience, and career potential rather than keywords alone. Eightfold AI supports recruiting, talent management, and diversity hiring through a unified platform. Core features include candidate matching, skills gap analysis, internal talent marketplace, and workforce insights dashboards. Eightfold AI is best suited for midsize to large enterprises across industries such as technology, healthcare, finance, and retail that need to manage high-volume hiring or complex workforce planning at scale. ## What is Eightfold AI used for? [Recruiting](https://www.capterra.com/recruiting-software/)[Human Resources](https://www.capterra.com/human-resource-software/)[AI Interview Agent](https://www.capterra.com/ai-interview-agent-software/) Top alternative Featured Overall rating Based on 14 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $10 Per User, Per Month Free trial not available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Eightfold AI?[Manage this product listing](https://www.g2.com/products/eightfold-ai/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Eightfold AI 4.0 (14) VS. [4.2 (10,952)](https://www.capterra.com/p/130706/ZipRecruiter/reviews/) Starting Price $10 per user, per month Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 3.9 (14) Ease Of Use 4.4 (1,208) Value For Money 3.5 (10) Value For Money 4.0 (1,060) Customer Service 4.1 (11) Customer Service 4.2 (1,076) ## Eightfold AI alternatives [4.3 (1,932)](https://www.capterra.com/p/86714/WebPay/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 87% of reviewers rated it above 4 stars [4.6 (1,264)](https://www.capterra.com/p/226634/CEIPAL-ATS/reviews/) Starting price $25.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars Highest Rated [4.6 (3,558)](https://www.capterra.com/p/110968/BambooHR/reviews/) Starting price $10.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars [4.4 (1,398)](https://www.capterra.com/p/130949/Paycom/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 87% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/221474/Eightfoldai/alternatives/) ## FAQs about Eightfold AI Overview ### Which roles and teams benefit most from Eightfold AI? Eightfold AI is most used by talent acquisition teams, including recruiters, recruiting operations managers, and talent leaders who need to source candidates, match skills, and streamline hiring workflows. TA analytics and program leaders use it to improve pipeline visibility and automation, while executives and department heads support workforce planning and strategic talent decisions. Answer based on 14 reviews Overview ### What company size and specific industries is Eightfold AI built for? Eightfold AI is designed for large global enterprises, mid-market organizations with 1,000 to 5,000 employees, and public sector agencies. It is built for use in manufacturing, financial services, life sciences, technology, retail, and government sectors. Features and Usability ### What are the key features of Eightfold AI? Eightfold AI offers AI Candidate Scoring, bias detection, and decision support for talent evaluation, plus applicant tracking, candidate management, and resume parsing for recruiting workflows. It also includes interview scheduling, video interviewing, audit trail, searchable score log, personalized outreach, and reporting tools for talent acquisition. Integrations ### Which third-party tools and platforms does Eightfold AI integrate with? Eightfold AI connects natively to 7 third-party platforms, including HR and recruiting tools such as Workday HCM, Workday Talent Acquisition, Indeed Hiring Platform, and Oracle Database, plus developer and AI services like HackerRank for Developers, Claude, and CoPilot AI. Getting Started and Support ### What training and onboarding options does Eightfold AI offer? Eightfold AI provides in person training, live online sessions, webinars, documentation, and videos to help teams get started. In person and live online formats support guided instruction, webinars provide scheduled group learning, documentation offers written reference material, and videos support self-paced review. Getting Started and Support ### What customer support options does Eightfold AI offer? Eightfold AI provides Email/Help Desk, FAQ/Forum, and a Knowledge Base for customer support. These self-service and ticket-based options give users places to search for answers or submit requests, but no reviewer feedback is available here to describe response times, helpfulness, or common support frustrations. ## Features AI summary Based on 11,304 Human Resources reviews Not all Recruiting software covers every feature buyers care about most. Here is what Capterra reviewers flag as essential when choosing a solution: - **Application Management** (**46%** of reviewers rated this feature as critical) - **Applicant Tracking** (**47%**) - **Job Posting** (**49%**) Eightfold.ai includes **Applicant Tracking**, which gives recruiting teams a clear way to follow candidates through each stage of the hiring process. However, it does not include **Application Management** or **Job Posting**. Instead, it offers other important capabilities that reviewers also value, including **Candidate Management** (**45%**), **Resume Database** (**39%**), and **Resume Search** (**39%**). These features help businesses organize candidate information, search talent pools more efficiently, and identify qualified applicants faster, allowing teams to make hiring decisions with better visibility. Candidate Management 4.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Build, track, and maintain relationships with candidates Resume Database 3.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important A searchable repository of candidate profiles Resume Search 3.5 (2) 50.00% of 2 reviewers that rated this feature as important or highly important Search through the software for stored resumes Boolean Search 4.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Capability to use a search engine via operators like AND, NOT, and OR Calendar Management 3.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Track and manage schedules and meetings via an integrated calendar Employee Database 1.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Electronic storage of staff/employee contact information and job status in a centralized repository Eightfold AI 57 features ### All Features - 360 Degree Feedback: Tools for collecting comprehensive feedback on an employee from peers, subordinates, and manager - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - AI Avatar: Runs interviews with an animated, realistic, or in-name only avatar - AI Candidate Scoring: Use AI scoring and automated scorecards, and generate AI insights on candidates and the hiring process - AI/Machine Learning: Software program that continuously adjusts its behavior based on observed data - Applicant Tracking: Find and manage potential candidates and their applications and resumes through the recruiting life cycle - Assessment Management: Creation, administration, and evaluation of assessments or tests - Audit Trail: A record of all activities within the system, including user access, changes made, etc. - Bias Detection: Uses AI for bias scoring on interview questions and scoring - Boolean Search: Capability to use a search engine via operators like AND, NOT, and OR - Calendar Management: Track and manage schedules and meetings via an integrated calendar - Candidate Management: Build, track, and maintain relationships with candidates - Collaboration Tools: Provides a channel for team members to share AI models, media files, communicate, and work together - Competency Management: Catalog, manage, and develop employee skill sets - CRM: Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system - Customizable Reports: Alter the layout and content of reports - Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements - Decision Support: Tools that provide relevant information at specific times to support judgments and courses of action - Email Management: Manage, store and organize emails within the system or via third-party apps - Email Marketing: Create and send email blasts/campaigns - Employee Database: Electronic storage of staff/employee contact information and job status in a centralized repository - Employee Management: Track employee schedules, availability, and performance across projects and tasks - Employee Onboarding: Process of familiarizing new employees with the company, their position, and responsibilities - Employee Portal: Online portal where employees can access and track their own information - Employee Profiles: Centralized storage for employee data, records, and performance metrics - Feedback Management: Collecting, analyzing, and utilizing feedback from users or customers to improve a product or service - HR Management: Automates core HR functions such as talent management, employee evaluation and learning management - Human-in-the-loop (HITL): Agents pause for human input at key steps and hand off tasks when beyond their confidence or authority. - Individual Development Plans: Document completed by employee to assist with career and personal development to reach short term and long term goals - Internal HR: Designed to be used by internal recruiters or HR hiring managers - Interview Management: Create and track interviews with a reminder system - Interview Scheduling: Plan, organize and set up the date, time and location of a candidate's individualized interview - Job Description Management: Create, share, and manage the distribution of job descriptions/duties - Job Requisition: Request a new hire, explain the need, and determine available budget - Learning & Development: Facilitate training materials that help employees grow and progress in their positions - Mobile Access: Access software remotely via mobile devices - Multi-Language: Manage and support multiple languages - Onboarding: Process of familiarizing new clients, stakeholders or employees with the company, a new location, or a service - Performance Management: Organize and manage the accomplishments and development of employees or performance of applications or systems - Personalized Outreach: Allows the AI agent to tailor outreach messages based on customer profiles or past interactions. - Real-Time Analytics: Analyze and gain insights into data in real-time - Real-Time Reporting: Active reporting of data and metrics - Recruitment Management: Tools to find, assess, and hire suitable candidates for a job within an organization - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Resume Database: A searchable repository of candidate profiles - Resume Parsing: Automates the extraction and analysis of key information from resumes or CVs - Resume Search: Search through the software for stored resumes - Searchable Score Log: Creates a fully searchable score log with links to the transcript - Self Service Portal: Online portal through which end users can access the system, manage tasks, or obtain information - Social Media Integration: Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc. - Succession Planning: Planning, tracking and developing internal talent for future key position filling - Talent Acquisition: Recruiting, tracking, and interviewing candidates and onboarding/training new employees - Talent Management: Integrate with Talent Managment software to better track learners progress and training sessions - Task Management: Create, manage and track all task activities and progression - Template Management: Create, save, and re-purpose templates for emails, forms, etc. - Video Interviewing: Run synchronous or asynchronous video interviews - Workflow Management: Create, design and manage workflows for repetitive tasks --- Get Advice We can help you find the software with the features you need. Features 3.8 (14) 3.8 Based on 14 reviews ## Pricing Value for money 3.5 (10) Basic $10.00 Value for money 3.5 (10) 3.5 Based on 10 reviews ## Integrations [ Workday HCM](https://www.capterra.com/p/66908/Workday-HCM/)[ Oracle Database](https://www.capterra.com/p/5938/Oracle-Database/)[ CoPilot AI](https://www.capterra.com/p/185258/CoPilot-Prospecting-Dashboard/)[ Claude](https://www.capterra.com/p/10011218/Claude/)[ Workday Talent Acquisition](https://www.capterra.com/p/10032019/Workday-Talent-Acquisition/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.1 (11) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.1 (11) 4.1 Based on 11 reviews ## User reviews Overall rating 4.0 Based on 14 reviews Filter by rating 5(7) 4(3) 3(2) 2(1) 1(1) Mentioned topic Sorted by most recent Soby A. Account Executive Information Technology and Services ### "Great HR tool" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 16, 2025 I was happy to use Eightfold in my organization. The AI tool that recommends matching positions is a great tool. Pros I think it is a great HR tool that uses AI and provides an easy to use and great way for managing internal HR and applications Cons Although it is a great overall too, I found that it is not very versatile when it comes to customization and setup. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Mathieu L. Recruiter Information Technology and Services ### "Not up to my expectations! " 2.0 Overall Rating 2.0 2.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 0.0 0.0 Likelihood to Recommend 4/10 February 3, 2025 Could have been a great tool for us but there was a poor internal adoption (mostly because the UX/UI which didn't make this tool easy to use for us) Pros The chrome extension was great because it allowed us to use Eightfold on top of other tools. Cons Unfortunately, Eightfold wasn't really intuitive. The UI and UX were really bad when I was using it. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. EN Emerson N. President/Owner Human Resources ### "Good source of resumes, usually good match for role, but required a lot of tweaking" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 0.0 0.0 Likelihood to Recommend 8/10 February 17, 2022 I used this for a client when I was doing sourcing for them. It was a tool they'd selected and were then moving away from because of a merger. The original company users loved it - I did think it provided good candidates, though, especially if I described my "perfect" candidate well. Pros It provided leads that were as good as the "sample" candidate loaded Cons If the sample candidate wasn't a good match, it didn't work, and it wasn't always that easy to use Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. SS Sandeep Sekhar C. Engineering Director Financial Services ### "Much better than all other products" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 10/10 June 29, 2021 Hiring the right candidate for the right job is the basic problem that is being solved. Pros I like the look at feel much better than any other software we have used before. This has made it very easy to provide feedback on candidates Cons Ability to get some metrics about candidate and the calibration ability is not the best. Would expect the calibration ability for sure. Switched from [Oracle Taleo Cloud](https://www.capterra.com/p/132229/Oracle-Taleo-Cloud-Service/) Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. RD Raj D. Head of Talent Financial Services ### "Focused on Customer Success" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 November 12, 2019 Pros They went the extra mile to get as much value out of the product as possible. Cons Somewhat expensive for a small company like ours. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. JB james B. Director, TA Analytics and Automation Information Technology and Services ### "Eightfold optimizes recruiting efficiency " 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 November 11, 2019 Eightfold increased our productivity per recruiter by over 50%. Pros Huge time saver in finding candidates. Instead of searching for candidates through keywords Eightfold brings candidates to you, we spend very little time now finding the right candidates to reach out to and more time interviewing. Cons It's not an ATS and therefore at some point you do have to move btwn Eightfold and your ATS. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. JR Jennifer R. Talent Acquisition Manager Consumer Goods ### "Do your homework" 1.0 Overall Rating 1.0 1.0 Ease of Use 1.0 1.0 Features 1.0 1.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 November 11, 2019 Very disheartening that the service and support is not where it needs to be. Pros The initial ideas behind the functionality of Eightfold were ideal for an industry with such steep competition. Cons The fact that the integration has not even completed and we started this process in April of this year. Many issues along the way. Reasons for choosing Eightfold AI The system was chosen for us with the concept that this product would work seamlessly with Workday and this just was not the case. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor November 14, 2019 Thank you for taking the time to leave us a review. We strive to have every Eightfold.ai customer achieve success using our platform, including you. Your feedback clearly shows that we have not yet achieved success for you and your organization. We've reached out directly to you to discuss further. AC Ashley C. Sr. Talent Acquisition Specialist Computer Software ### "Excellent Product -- Couldn't Like it More" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 November 7, 2019 It's been a total game changer Pros \-Great customer service -Saves me HOURS of time everyday -A technology is light years beyond any product I've ever used Cons I wish that they would push the dashboards to the front page Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. MB Max B. Recruiting Operations Manager Computer Software ### "Supercharging our ATS" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 November 6, 2019 Overall Eightfold has been great for our team and continues to help us hire faster and more efficiently. Pros \- Stack ranking applicants - Revisiting old, forgotten candidates for new roles - Diversity analytics! Cons \- The chrome extension on top of LinkedIn is a bit clunky - Data exports are large and different than what the dashboards show - Data fields from our ATS (Lever) don't perfectly match up with the filters in Eightfold Reasons for choosing Eightfold AI Diversity analytics \*and\* sourcing solutions. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. CL Connie L. Sr. Tech Recruiter Insurance ### "Good tool for recruiting" 3.0 Overall Rating 3.0 3.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 2.0 2.0 Likelihood to Recommend 6/10 November 4, 2019 Been pretty good, lots of potential once some enhancements are made Pros Ease of multiple outbound emails. Great potential Cons Some functionality hasn't been completely flushed out, seems like users are making a lot of recommendations around product improvements Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. 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