# Eightfold.ai Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Eightfold.ai the right Recruiting solution for you? Explore 14 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/221474/Eightfoldai/reviews --- Eightfold.ai 4 (14) [View alternatives](https://www.capterra.com/p/221474/Eightfoldai/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of Eightfold.ai Ease of use 3.9 Customer Service 4.1 ## Showing most helpful reviews Showing 1-14 of 14 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Soby A. Account Executive Information Technology and Services Used the software for: 1-2 years ### "Great HR tool" August 16, 2025 5.0 I was happy to use Eightfold in my organization. The AI tool that recommends matching positions is a great tool. Pros I think it is a great HR tool that uses AI and provides an easy to use and great way for managing internal HR and applications Cons Although it is a great overall too, I found that it is not very versatile when it comes to customization and setup. Review Source MB Max B. Recruiting Operations Manager Computer Software Used the software for: 1-2 years ### "Supercharging our ATS" November 6, 2019 4.0 Overall Eightfold has been great for our team and continues to help us hire faster and more efficiently. Pros \- Stack ranking applicants - Revisiting old, forgotten candidates for new roles - Diversity analytics! Cons \- The chrome extension on top of LinkedIn is a bit clunky - Data exports are large and different than what the dashboards show - Data fields from our ATS (Lever) don't perfectly match up with the filters in Eightfold Reason for choosing Eightfold.ai Diversity analytics \*and\* sourcing solutions. Review Source Mathieu L. Recruiter Information Technology and Services Used the software for: 1-2 years ### "Not up to my expectations! " February 3, 2025 2.0 Could have been a great tool for us but there was a poor internal adoption (mostly because the UX/UI which didn't make this tool easy to use for us) Pros The chrome extension was great because it allowed us to use Eightfold on top of other tools. Cons Unfortunately, Eightfold wasn't really intuitive. The UI and UX were really bad when I was using it. Review Source SSC Sandeep Sekhar C. Engineering Director Financial Services Used the software for: 2+ years ### "Much better than all other products" June 29, 2021 5.0 Hiring the right candidate for the right job is the basic problem that is being solved. Pros I like the look at feel much better than any other software we have used before. This has made it very easy to provide feedback on candidates Cons Ability to get some metrics about candidate and the calibration ability is not the best. Would expect the calibration ability for sure. Review Source KL Kevin L. Director, Talent Acquisition Used the software for: 1-2 years ### "Fantastic next generation product that helps elevate your recruiting team's impact on the business. " February 27, 2019 5.0 Incredible attention paid to customer's wants within the platform and always striving to take the product beyond what it's currently capable of. They are not happy staying stagnant in what they offer which is incredibly refreshing. Pros Great AI powered lead generation from existing candidate pool. Great email tool for not only initial outreaches but scheduled follow ups. Super helpful Chrome plug in that integrates/ expands external searches into existing talent pools. Incredible customer support and proactive development team. Cons Lacks some deeper user analytics insight. Hoping for a more robust customizable and personalized home page to navigate through different stages of the recruiting process. Review Source jB james B. Director, TA Analytics and Automation Information Technology and Services Used the software for: 1-2 years ### "Eightfold optimizes recruiting efficiency " November 11, 2019 5.0 Eightfold increased our productivity per recruiter by over 50%. Pros Huge time saver in finding candidates. Instead of searching for candidates through keywords Eightfold brings candidates to you, we spend very little time now finding the right candidates to reach out to and more time interviewing. Cons It's not an ATS and therefore at some point you do have to move btwn Eightfold and your ATS. Review Source JR Jennifer R. Talent Acquisition Manager Consumer Goods Used the software for: 6-12 months ### "Do your homework" November 11, 2019 1.0 Very disheartening that the service and support is not where it needs to be. Pros The initial ideas behind the functionality of Eightfold were ideal for an industry with such steep competition. Cons The fact that the integration has not even completed and we started this process in April of this year. Many issues along the way. Reason for choosing Eightfold.ai The system was chosen for us with the concept that this product would work seamlessly with Workday and this just was not the case. Review Source Response from Eightfold.ai November 14, 2019 Thank you for taking the time to leave us a review. We strive to have every Eightfold.ai customer achieve success using our platform, including you. Your feedback clearly shows that we have not yet achieved success for you and your organization. We've reached out directly to you to discuss further. EN Emerson N. President/Owner Human Resources Used the software for: Less than 6 months ### "Good source of resumes, usually good match for role, but required a lot of tweaking" February 17, 2022 4.0 I used this for a client when I was doing sourcing for them. It was a tool they'd selected and were then moving away from because of a merger. The original company users loved it - I did think it provided good candidates, though, especially if I described my "perfect" candidate well. Pros It provided leads that were as good as the "sample" candidate loaded Cons If the sample candidate wasn't a good match, it didn't work, and it wasn't always that easy to use Review Source RD Raj D. Head of Talent Financial Services Used the software for: 1-2 years ### "Focused on Customer Success" November 12, 2019 5.0 Pros They went the extra mile to get as much value out of the product as possible. Cons Somewhat expensive for a small company like ours. Review Source CL Connie L. Sr. Tech Recruiter Insurance Used the software for: 6-12 months ### "Good tool for recruiting" November 4, 2019 3.0 Been pretty good, lots of potential once some enhancements are made Pros Ease of multiple outbound emails. Great potential Cons Some functionality hasn't been completely flushed out, seems like users are making a lot of recommendations around product improvements Review Source AC Ashley C. Sr. Talent Acquisition Specialist Computer Software Used the software for: 6-12 months ### "Excellent Product -- Couldn't Like it More" November 7, 2019 5.0 It's been a total game changer Pros \-Great customer service -Saves me HOURS of time everyday -A technology is light years beyond any product I've ever used Cons I wish that they would push the dashboards to the front page Review Source LF Lindsay F. Program manager Used the software for: Less than 6 months ### "Join the future of the TA space" February 28, 2019 5.0 Pros Cutting edge of the industry-- the team behind this software is investing a lot of time thinking of the next big thing to transform the TA space. They're excited to work closely with their partners to continuously grow and iterate on their existing product. Cons They're still early in their journey-- if you're an agile company that is willing to put in the time to hop in on the product journey, that's great! However, you must be patient while the product works out a few kinks. Review Source BF Brian\` F. Head of TA Used the software for: Less than 6 months ### "Changing the landscape of TA" February 27, 2019 4.0 Eightfold is ahead of the curve and changing the way TA is operating / being structured to deliver quality in a much more timely and effective way. Thank you Eightfold! Pros The product is ahead of the curve and helping shape the way TA delivers talent and how they partner with the business to drive results. Cons The analytics aspect is great to look at but not being able to download and manipulate data is a feature I am excited to see them build on. Review Source AL Aileen L. Recruiter Design Used the software for: Less than 6 months ### "Still use LinkedIn" October 31, 2019 3.0 Pros have used efn search. nice to get more candidate names from here. Cons calibrating does not provide me candidates candidates that I need. I still get more candidates from LinkedIn. Review Source Similar Products Featured ## Related categories [Recruiting](https://www.capterra.com/recruiting-software/)[Human Resources](https://www.capterra.com/human-resource-software/)