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Eightfold.ai

Reviews of Eightfold.ai

4.1 (12)
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Pros

  • The original company users loved it - I did think it provided good candidates, though, especially if I described my "perfect" candidate well.

  • I like the look at feel much better than any other software we have used before. This has made it very easy to provide feedback on candidates.

Cons

  • Hiring the right candidate for the right job is the basic problem that is being solved.

  • Very disheartening that the service and support is not where it needs to be.

Most Recent Video User Review for Eightfold.ai

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Video Review

Good source of resumes, usually good match for role, but required a lot of tweaking

4.0
Posted on March 29, 2022POSTED BY:
Emerson Howell N. avatar

Emerson Howell N.

Owner/PresidentStaffing and Recruiting
Reviewer Source

Showing Most Helpful

Showing 12 of 12 reviews

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sandeep S. avatar
sandeep S.
Engineering director
Financial Services, 10,001+ employees
Used the software for: 2+ years
Overall Rating
5.0
Ease of Use
5.0
Features
5.0
Likelihood to Recommend
10/10
Reviewer Source
Source: Capterra
June 29, 2021

"Much better than all other products"

Overall: Hiring the right candidate for the right job is the basic problem that is being solved.

Pros: I like the look at feel much better than any other software we have used before. This has made it very easy to provide feedback on candidates

Cons: Ability to get some metrics about candidate and the calibration ability is not the best. Would expect the calibration ability for sure.

Switched From: Oracle Taleo Cloud
Max B. avatar
Max B.
Head of Talent Operations
Computer Software, 201-500 employees
Used the software for: 1-2 years
Overall Rating
4.0
Ease of Use
5.0
Customer Service
5.0
Features
4.0
Value for Money
4.0
Likelihood to Recommend
8/10
Reviewer Source
Source: Capterra
November 6, 2019

"Supercharging our ATS"

Overall: Overall Eightfold has been great for our team and continues to help us hire faster and more efficiently.

Pros: - Stack ranking applicants - Revisiting old, forgotten candidates for new roles - Diversity analytics!

Cons: - The chrome extension on top of LinkedIn is a bit clunky - Data exports are large and different than what the dashboards show - Data fields from our ATS (Lever) don't perfectly match up with the filters in Eightfold

Reasons for Choosing Eightfold.ai: Diversity analytics *and* sourcing solutions.
Jennifer R.
Talent Acquisition Manager
Consumer Goods, 1,001-5,000 employees
Used the software for: 6-12 months
Overall Rating
1.0
Ease of Use
1.0
Customer Service
1.0
Features
1.0
Value for Money
1.0
Reviewer Source
Source: Capterra
November 11, 2019

"Do your homework"

Overall: Very disheartening that the service and support is not where it needs to be.

Pros: The initial ideas behind the functionality of Eightfold were ideal for an industry with such steep competition.

Cons: The fact that the integration has not even completed and we started this process in April of this year. Many issues along the way.

Reasons for Choosing Eightfold.ai: The system was chosen for us with the concept that this product would work seamlessly with Workday and this just was not the case.

Vendor Response

By Eightfold.ai on November 14, 2019
Thank you for taking the time to leave us a review. We strive to have every Eightfold.ai customer achieve success using our platform, including you. Your feedback clearly shows that we have not yet achieved success for you and your organization. We've reached out directly to you to discuss further.
Kevin L.
Director, Talent Acquisition
1,001-5,000 employees
Used the software for: 1-2 years
Overall Rating
5.0
Ease of Use
4.0
Customer Service
5.0
Features
4.0
Likelihood to Recommend
10/10
Reviewer Source
Source: SoftwareAdvice
February 27, 2019

"Fantastic next generation product that helps elevate your recruiting team's impact on the business. "

Overall: Incredible attention paid to customer's wants within the platform and always striving to take the product beyond what it's currently capable of. They are not happy staying stagnant in what they offer which is incredibly refreshing.

Pros: Great AI powered lead generation from existing candidate pool. Great email tool for not only initial outreaches but scheduled follow ups. Super helpful Chrome plug in that integrates/ expands external searches into existing talent pools. Incredible customer support and proactive development team.

Cons: Lacks some deeper user analytics insight. Hoping for a more robust customizable and personalized home page to navigate through different stages of the recruiting process.

james B.
Director, TA Analytics and Automation
Information Technology and Services, 1,001-5,000 employees
Used the software for: 1-2 years
Overall Rating
5.0
Ease of Use
4.0
Customer Service
5.0
Features
5.0
Value for Money
5.0
Likelihood to Recommend
10/10
Reviewer Source
Source: Capterra
November 11, 2019

"Eightfold optimizes recruiting efficiency "

Overall: Eightfold increased our productivity per recruiter by over 50%.

Pros: Huge time saver in finding candidates. Instead of searching for candidates through keywords Eightfold brings candidates to you, we spend very little time now finding the right candidates to reach out to and more time interviewing.

Cons: It's not an ATS and therefore at some point you do have to move btwn Eightfold and your ATS.

Raj D.
Head of Talent
Financial Services, 51-200 employees
Used the software for: 1-2 years
Overall Rating
5.0
Ease of Use
4.0
Customer Service
5.0
Features
4.0
Value for Money
5.0
Likelihood to Recommend
9/10
Reviewer Source
Source: Capterra
November 12, 2019

"Focused on Customer Success"

Pros: They went the extra mile to get as much value out of the product as possible.

Cons: Somewhat expensive for a small company like ours.

Connie L.
Sr. Tech Recruiter
Insurance, 1,001-5,000 employees
Used the software for: 6-12 months
Overall Rating
3.0
Ease of Use
3.0
Customer Service
2.0
Features
3.0
Value for Money
2.0
Likelihood to Recommend
6/10
Reviewer Source
Source: Capterra
November 4, 2019

"Good tool for recruiting"

Overall: Been pretty good, lots of potential once some enhancements are made

Pros: Ease of multiple outbound emails. Great potential

Cons: Some functionality hasn't been completely flushed out, seems like users are making a lot of recommendations around product improvements

Ashley C.
Sr. Talent Acquisition Specialist
Computer Software, 1,001-5,000 employees
Used the software for: 6-12 months
Overall Rating
5.0
Ease of Use
5.0
Customer Service
5.0
Features
5.0
Value for Money
5.0
Likelihood to Recommend
10/10
Reviewer Source
Source: Capterra
November 7, 2019

"Excellent Product -- Couldn't Like it More"

Overall: It's been a total game changer

Pros: -Great customer service -Saves me HOURS of time everyday -A technology is light years beyond any product I've ever used

Cons: I wish that they would push the dashboards to the front page

Emerson Howell N. avatar
Emerson Howell N.
Owner/President
Staffing and Recruiting, Self-employed
Used the software for: Less than 6 months
Overall Rating
4.0
Ease of Use
4.0
Features
4.0
Likelihood to Recommend
8/10
Reviewer Source
Source: Capterra
February 17, 2022

"Good source of resumes, usually good match for role, but required a lot of tweaking"

Overall: I used this for a client when I was doing sourcing for them. It was a tool they'd selected and were then moving away from because of a merger. The original company users loved it - I did think it provided good candidates, though, especially if I described my "perfect" candidate well.

Pros: It provided leads that were as good as the "sample" candidate loaded

Cons: If the sample candidate wasn't a good match, it didn't work, and it wasn't always that easy to use

Brian` F.
Head of TA
501-1,000 employees
Used the software for: Less than 6 months
Overall Rating
4.0
Ease of Use
4.0
Customer Service
5.0
Features
4.0
Value for Money
4.0
Likelihood to Recommend
9/10
Reviewer Source
Source: SoftwareAdvice
February 27, 2019

"Changing the landscape of TA"

Overall: Eightfold is ahead of the curve and changing the way TA is operating / being structured to deliver quality in a much more timely and effective way. Thank you Eightfold!

Pros: The product is ahead of the curve and helping shape the way TA delivers talent and how they partner with the business to drive results.

Cons: The analytics aspect is great to look at but not being able to download and manipulate data is a feature I am excited to see them build on.

Lindsay F.
Program manager
1,001-5,000 employees
Used the software for: Less than 6 months
Overall Rating
5.0
Ease of Use
5.0
Customer Service
4.0
Features
4.0
Likelihood to Recommend
9/10
Reviewer Source
Source: SoftwareAdvice
February 28, 2019

"Join the future of the TA space"

Pros: Cutting edge of the industry-- the team behind this software is investing a lot of time thinking of the next big thing to transform the TA space. They're excited to work closely with their partners to continuously grow and iterate on their existing product.

Cons: They're still early in their journey-- if you're an agile company that is willing to put in the time to hop in on the product journey, that's great! However, you must be patient while the product works out a few kinks.

Aileen L.
Recruiter
Design, 501-1,000 employees
Used the software for: Less than 6 months
Overall Rating
3.0
Ease of Use
2.0
Customer Service
3.0
Features
2.0
Value for Money
2.0
Likelihood to Recommend
3/10
Reviewer Source
Source: Capterra
October 31, 2019

"Still use LinkedIn"

Pros: have used efn search. nice to get more candidate names from here.

Cons: calibrating does not provide me candidates candidates that I need. I still get more candidates from LinkedIn.

Video User Reviews for Eightfold.ai

Listen to customers review their experience with Eightfold.ai.
Good source of resumes, usually good match for role, but required a lot of tweaking
Emerson Howell N. avatar
By Emerson Howell N.March 29, 2022