--- title: "Jambo Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Jambo Software - reviews, pricing plans, popular comparisons to other Contact Management products and more." source_url: "https://www.capterra.com/p/221575/Jambo-by-Jambo/" page_type: "product" language: "en" --- # Jambo Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on September 17, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support) Jambo ## What is Jambo? Jambo is a stakeholder relationship management (SRM) software platform that helps organizations and government teams securely and collaboratively manage engagement and consultation projects within a single, secure system. Used across various sectors, including government, renewable energy, healthcare, and resource development, it enables teams to capture every communication building a comprehensive and auditable record of engagement. Jambo's issue and commitment management features support teams in assigning tasks, monitoring deadlines, and ensuring critical follow-ups don't slip through the cracks. With reporting and analytics, users can generate concise project progress reports and comprehensive reports that meet regulatory requirements. ## What is Jambo used for? [Contact Management](https://www.capterra.com/contact-management-software/) Top alternative Featured Overall rating Based on 0 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $995 Flat Rate, Per Month Free trial not available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Jambo?[Manage this product listing](https://www.g2.com/products/jambo/claim_requests/new?auto=true) ## Jambo Overview Updated September 2026 AI summary Jambo is a cloud-based contact management solution for organizations of all sizes, offering a contact database, CRM capabilities, and search/filter tools to keep customer information organized and accessible. It supports workflow management, task tracking, customizable fields, and role-based permissions, with integrations like Outlook and Zapier. Deployment options include web, Mac, and Windows environments. ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Jambo 0.0 VS. [4.6 (6,117)](https://www.capterra.com/p/147657/monday-com/reviews/) Starting Price $995 Flat Rate, Per Month Starting Price $9 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 0.0 (0) Ease Of Use 4.5 (6,068) Value For Money 0.0 (0) Value For Money 4.3 (4,685) Customer Service 0.0 (0) Customer Service 4.4 (4,478) ## Jambo alternatives [4.6 (1,486)](https://www.capterra.com/p/127994/Jobber/reviews/) Starting price $39.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars [4.5 (1,481)](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/reviews/) Starting price $119.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars Highest Rated [4.7 (1,747)](https://www.capterra.com/p/105428/Clio/reviews/) Starting price $49.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [4.5 (1,260)](https://www.capterra.com/p/131735/PandaDoc/reviews/) Starting price $19.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 91% of reviewers rated it above 4 stars ## FAQs about Jambo Overview ### What company size and specific industries is Jambo built for? Jambo is designed for government teams and organizations of various sizes that manage stakeholder engagement and consultation projects. It is best suited for public sector agencies, departments, and related government bodies that need secure handling of consultations and stakeholder communications. Features and Usability ### What are the key features of Jambo? Jambo offers CRM, contact database, shared contacts, and task management for organizing customer data and follow-ups. It also includes calendar and reminder system tools, alerts/notifications, document storage, email management, and workflow management, plus API access, role-based permissions, search/filter, tagging, and third-party integrations. Pricing ### How much does it cost and what fees or limitations are included? Jambo starts at $995 per month for the Professional flat-rate plan. That plan includes Outlook add-in, mobile responsive design, multi-factor authentication, a unique project email address, unlimited contacts, unlimited records, and up to 20 projects. No other fees or pricing tiers are listed. Integrations ### Which third-party tools and platforms does Jambo integrate with? Jambo integrates with Outlook Export and Zapier. These connections cover email export and access to additional third-party apps through Zapier, giving Jambo a small but practical integration set for basic workflow connectivity. Getting Started and Support ### What training and onboarding options does Jambo offer? Jambo offers in person training, live online sessions, webinars, documentation, and videos. These formats support guided instruction, scheduled remote learning, self-paced reference, and recorded walkthroughs for teams that need setup and feature guidance. Getting Started and Support ### What customer support options does Jambo offer? Jambo provides email/help desk, FAQ/forum, knowledge base, phone support, and chat. These support channels give users multiple ways to find answers or contact support directly. No reviewer feedback is available on response times, helpfulness, or common support frustrations. ## Features AI summary Based on 4,004 Contact Management reviews Capterra data shows that buyers of contact management software rank the following features as their top priorities: - **Contact Database** (**58%** of reviewers rated this feature as critical) - **CRM** (**57%**) - **Search/Filter** (**42%**) Jambo supports all three features that reviewers identify as most important: **Contact Database**, **CRM**, and **Search/Filter**. Together, these capabilities help businesses keep customer information organized, manage relationships more effectively, and quickly find the right records, allowing teams to respond faster and maintain better visibility across their contacts. Activity Dashboard Dashboard to view the status of ongoing processes, identify current incidents and track past activities Alerts/Notifications Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges API Application programming interface that allows for integration with other systems/databases Calendar/Reminder System Notifications/alerts for upcoming events or tasks Contact Database Centralized database of stakeholders and their contact information such as names, address, phone number etc. CRM Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system Jambo 18 features ### All Features - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - Calendar/Reminder System: Notifications/alerts for upcoming events or tasks - Contact Database: Centralized database of stakeholders and their contact information such as names, address, phone number etc. - CRM: Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system - Customizable Fields: Customize data fields to support various needs and use cases - Data Import/Export: Import and export data to and from software applications - Document Storage: Store and organize documents in a centralized system - Email Management: Manage, store and organize emails within the system or via third-party apps - Generative AI: Use AI to generate content in the form of text, images, videos, etc. - Role-Based Permissions: Set & manage permission levels based on user roles and restrict access to only authorized individuals - Search/Filter: Search and filter data across systems to locate required information by entering keywords or certain criteria - Shared Contacts: Share contacts with other applications like Gmail and CRM - Tagging: Attach digital tags to documents and assets for identification, search, or monitoring purposes - Task Management: Create, manage and track all task activities and progression - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Workflow Management: Create, design and manage workflows for repetitive tasks --- Get Advice We can help you find the software with the features you need. ## Pricing [View pricing plan details](https://www.capterra.com/p/221575/Jambo-by-Jambo/pricing/) Jambo Professional $995.00 Flat Rate,Per Month It includes: - Up to 20 projects - Unlimited contacts - Unlimited records - Mobile responsive design - Unique project email address - Outlook add-in - Multi-Factor Authentication (MFA) Jambo Enterprise Contact vendor for details It includes: - Multiple projects - Unlimited contacts - Unlimited records ## Integrations [ Zapier](https://www.capterra.com/p/130182/Zapier/)[ Outlook Export](https://www.capterra.com/p/155033/Outlook-Export/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.