# OurPeople Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is OurPeople the right Learning Management System solution for you? Explore 17 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/221769/OurPeople/reviews

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OurPeople

4.7 (17)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Reviews of OurPeople

Ease of use

4.5

Customer Service

4.9

## Showing most helpful reviews

Showing 1-17 of 17 Reviews

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Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Jeff M.  
Retail Sales Supervisor  
Telecommunications  
Used the software for: 6-12 months

### "Very handy tool to send updates and schedules. Easy to use and customize."

June 21, 2018

5.0

Easy way to keep a team of multiple stores on the same page. Simple and easy to use.

Pros

The ability to contact and send information to certain groups. Ability to pull up who has read the information I've sent out.

Cons

They fixed the issue that I had. Had troubles with PDFs loading on Android devices, specifically. I brought it to there attention was fixed quickly.

Review Source

Response from OurPeople

June 25, 2018

Thanks for the great review Jeff! We are glad you like how easy it is to send content to your teams across multiple locations and know when they read and interact with it!

SH

Sandra H.  
Venue Manager  
Leisure, Travel & Tourism  
Used the software for: 2+ years

### "Excellent Communication Tool and Value for Money"

July 16, 2020

5.0

Can't recommend this app enough, it is so easy to use, you can arrange appointments to individuals or groups, send images and texts. Arrange training and main events, the list is not exhaustive, honestly if you are looking for an app that can deliver then this is it!!

Pros

Our People app is the easiest communication tool i have utilised for our organisation. It is simplistic in its format, easy to roll out and understand, even to employees who do not frequently use technology. From the customer service support received from the Company to the engagement of our employees has been flawless, any issues quickly resolved and more importantly all ideas and development of the app was welcomed and implemented. I have no hesitation in saying this was the best money spent as now our organisation is able to communicate with ease to all employees while keeping them engaged with progress especially during the Covid-19 pandemic, the app has been exceptional.

Cons

There are not many negatives as any issues were addressed and resolved. I particularly like the interest shown by the Company to consistently improve the app to the individual needs of the customer. So many different phones on the market just now and the challenge is making sure the app works well with most technology, this is a challenge that's ongoing as more and more choices are becoming available.

Reason for choosing OurPeople

Ease of use and price point was right for what was needed for our organisation.

Review Source

Response from OurPeople

July 24, 2020

Hi Sandra! Thank-you for the great review! We glad that you found OurPeople incredibly useful in these chaotic times. We are always there to support our clients and look forward to our continued partnership with your team! Thanks for being the best part of OurPeople!

SK

Steven K.  
Director  
Sporting Goods  
Used the software for: Less than 6 months

### "First Month"

February 6, 2020

3.0

Pros

I like the idea behind it \[SENSITIVE CONTENT HIDDEN\] and \[SENSITIVE CONTENT HIDDEN\] were great at helping get set up Everything all on one app

Cons

There are some bugs that are not worked out yet It is easier using our other method for subbing vs using this app Taking the development team a long time to get issued solved Only listing 10 items per page

Review Source

Response from OurPeople

February 7, 2020

Hi Steven! Thanks for the review and the feedback! We have resolved your issues in a future release and your CSM will be in touch to share this with you! Thank you for being the best part of OurPeople!

EL

Emma L.  
People Operations Manager  
Leisure, Travel & Tourism  
Used the software for: 6-12 months

### "Great product, great team"

August 13, 2020

5.0

From the initial roll out just under a year ago, to now, I cannot speak more highly of the app itself - which has been especially important during Covid lockdown, and the team behind it. They care about the app being useful to each business they work with, and they are constantly improving it. Customer care is second to none - I cannot write much more than that!

Pros

A majority of our team members are deskless workers, and our communication channels were unable to reach everyone to inform them of changes in the business, or important updates. Our People allows us to reach more of our team which has allowed everyone to stay in the know much more than we were able to achieve before.

Cons

I feel that whenever something crops up that doesn't quite work for our business, Our People are absolutely amazing in making sure they can make changes to suit our needs - this is something I haven't experienced with other suppliers that really makes this app, and the team, quite special. They are always on hand if anything goes wrong (which is rare), and problems are solved swiftly.

Review Source

Response from OurPeople

August 21, 2020

Hi Emma! Thank you for the great review! We are happy OurPeople has been helpful in the current world with Covid and are always here to help be the best vendor you have ever worked with. Thanks for being the best part of OurPeople!

RW

Rachel W.  
HR Business Partner  
Automotive  
Used the software for: Less than 6 months

### "Loving this App! "

August 25, 2020

5.0

Our People has helped us solve our greatest issue...communication. "Our People" feel more informed and have access to documents/information in the files section, they feel more connected by the images/videos we share, and they can even reply to comment cards to let us know how they're feeling at work! We love it and so do they!

Pros

The customer service team made implementation so easy and they've continued to support us through our first month! \[SENSITIVE CONTENT HIDDEN\] has been a pleasure to work with and I've never felt alone in this process! He always offers helpful suggestions for more ways Our People can serve our company through this app!

Cons

I wish there were more options in the app for administrating. Pre-loaded gifs or more fonts. If I could post through the app more like Instagram it would help me easily jazz up my content.

Reason for choosing OurPeople

\[SENSITIVE CONTENT HIDDEN\] and the rest of the team supported us so well! They really made implementation easy. The team was honest and engaged with us from the first conversation and they have still not left our side! I appreciate them and the impact they have made on our organization more than they know!

Review Source

Response from OurPeople

September 1, 2020

Hi Rachel! Thank you for the amazing review! We love seeing your team's success and growth on the App and will continue to add exciting updates and enhancements through the years to come! Thank you for being the best part of OurPeople!

AR

Andy R.  
Centre Manager  
Leisure, Travel & Tourism  
Used the software for: 6-12 months

### "Easily workable app"

October 7, 2020

5.0

Very efficient and effective in meeting our needs for the product.

Pros

The app is easy to use, we have had good support from Our People during development and implementation of the app throughout the organisation.

Cons

Not really had any negative experiences with the app.

Review Source

Response from OurPeople

November 17, 2020

Hi Andy, thank you for taking the time out of your day to write us a great review! We appreciate it! We strive to provide a simple, easy to use App that your team will love! As you mention we support all of our clients from day 1, giving everyone a personal experience that makes it easy to get your team online with us. As always, thank you for being the best part of OurPeople!

EJ

Emily J.  
Connections Director  
Non-Profit Organization Management  
Used the software for: Less than 6 months

### "OurPeople - excellent system & customer service"

August 25, 2020

5.0

I have a way of actually communicating with my team and meeting them where THEY are at!!! So thankful for the adaptability and constant help.

Pros

It is USER friendly and doesn't take a tech degree to figure out. The customer service is OUT of this world!! I LOVE how you guys are always adapting and taking notes/feedback.

Cons

Some features could be improved/more detailed/more robust for different variables. But, you guys are always working on it!!

Reason for choosing OurPeople

SIMPLE - ADAPTABLE - CUSTOMER SERVICE - \[SENSITIVE CONTENT HIDDEN\] - ENGAGING - CLEAR - EXCELLENT

Review Source

Response from OurPeople

September 1, 2020

Hi Emily! Thank you for the amazing review! We appreciate all of your feedback and look forward to seeing your team's continued success on the App! Thanks for being the best part of OurPeople!

KH

Kim H.  
Director  
Religious Institutions  
Used the software for: 1-2 years

### "Our People"

February 6, 2020

5.0

Pros

It's very easy to communicate with my staff using this program. It just takes a second to send or read a message.

Cons

Nothing at this point. The only thing I didn't like was solved by speaking with someone.

Review Source

Response from OurPeople

February 7, 2020

Hi Kim, thanks for reviewing OurPeople! We work hard to make sure you have the best experience from day one! Our dedicated success team looks like they did a great job helping you! Thanks for being the best part of OurPeople.

CA

Clare A.  
Marketing Manager  
Leisure, Travel & Tourism  
Used the software for: 1-2 years

### "Helped us stay connected during Lockdown"

October 6, 2020

5.0

Pros

Once setup, straightforward to use & help documentation excellent. As users login with personal accounts it enabled us to maintain a sense of community during our 4 month closure. For our larger sites it has become an essential communictaion tool.

Cons

We were hoping this could replace team whatsapp/facebook groups but it doesn't have quite the needed capabilities - however the team are always taking onboard feedback and some of our previous requests have already been added as features so I expect some improvements to chat will follow.

Review Source

Response from OurPeople

November 17, 2020

Hi Clare! Thank you for your amazing review. We appreciate the time you took to write one and look forward to launching some exciting updates in the future! Thank you for being the best part of OurPeople!

BCG

Beth C G.  
General Manager  
Health, Wellness and Fitness  
Used the software for: 6-12 months

### "I would recommend this to any company that has to schedule multiple people on multiple shifts. "

February 11, 2020

4.0

Pros

What I like most is that it is a central location for all my employees to request their time off needs. People respond directly to the need. No guesswork in who responded and who didn't.

Cons

The thing that I like least is the fact that I cannot assign a person to a shift without them first requesting it.

Review Source

Response from OurPeople

February 12, 2020

Hi Beth! Thanks for the 4-star review! We continue to develop new features for our product and have released some changes this week that may help. Thank you for being the best part of OurPeople!

AB

Alex B.  
Area Director  
Health, Wellness and Fitness  
Used the software for: 6-12 months

### "Our People Review"

August 31, 2020

5.0

Pros

I like the user-friendliness of this app on the backend and as an employee.

Cons

I don't like that this is not integrated with MBO yet. It would be nice to have class subs on here and for them to automatically update on our MBO class schedule.

Review Source

Response from OurPeople

September 16, 2020

Hi Alex, thank you for the awesome review! We strive to be the solution for your club and are continuing to develop features and great integrations like MBO. We will be in touch as we add these in and appreciate your patience! Thank you for being the best part of OurPeople!

CG

Christine G.  
Owner  
Health, Wellness and Fitness  
Used the software for: 1-2 years

### " Easy to use product that is great for managing team communication and schedule changes"

August 25, 2020

5.0

The customer service and response time has been excellent. I feel like they are a true partner!

Pros

It is very easy to use and intuitive both for App users and the Admin users behind the computer.

Cons

I am still hoping the chat feature gets added to the dashboard.

Review Source

Response from OurPeople

September 1, 2020

Hi Christine! Thank you for the amazing review! We always continue to work on new and exciting updates and appreciate all of your incredible use and feedback! Thank you for being the best part of OurPeople!

HG

Heather G.  
Owner  
Retail  
Used the software for: 6-12 months

### "Sharing details for all shift"

February 12, 2020

4.0

Our rep is responsive, accessible and helped us through the process. This app has changed the way we communicate with our teams. The employees love the coverage feature as well as being able to add meetings or training to their calendar with a click of the button! Overall we see a value in this product and I’m happy to be able to use this at least weekly!

Pros

We have different shifts and schedules, this allows us to share information easily and in a trackable way.

Cons

Not all features are available on the app, otherwise I really like this product.

Review Source

Response from OurPeople

February 13, 2020

Hi Heather! Thank you for the fantastic review! We will continue to work hard for you and your team and keep you in the loop for upcoming App changes. Thanks for being the best part of OurPeople!

VR

Verified Reviewer  
Studio Manager  
Health, Wellness and Fitness  
Used the software for: I used a free trial

### "Used for Fitness Studio Front Desk/Instructors"

March 21, 2020

5.0

Still new, so lots of benefits yet to be discovered!

Pros

Easy for staff to register, and thus use!

Cons

Long time to onboard. We haven't used all of the features yet, so still lots to learn and explore!

Reason for choosing OurPeople

When I Work could not integrate instructor coverage swaps w. MindBody

Review Source

Response from OurPeople

March 24, 2020

Hello and thank you for the review and being the best part of OurPeople! We are happy your team finds our App so easy and continue to improve onboarding and support. Please reach out to support@ourpeople.com or visit http://get.ourpeople.help if there is anything you need or features you would like to explore.

CM

Cindy M.  
Billing Dept Manager  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "It's OK"

August 25, 2020

4.0

Knowing who has received and opened company communication

Pros

I like that you can get all your employees on one platform with multiple functionalities. (Text, video, documents)

Cons

I didn't find it as intuitive to use as I had hoped. I don't use it as frequently as other department heads in my company, so I find myself having to get out my instructions when I need to use it.

Review Source

Response from OurPeople

September 1, 2020

Hi Cindy! Thank you for the great review! We will continue to improve our Manager Console with your feedback and look forward to seeing your success with your team on the App! Thank you for being the best part of OurPeople!

CB

Christopher B.  
Manager  
Health, Wellness and Fitness  
Used the software for: Less than 6 months

### "Our People - Streamlined Communication"

July 1, 2020

5.0

I thoroughly enjoy not having an overloaded inbox. OurPeople encourages communication and creates a sense of urgency.

Pros

I love the ease of communicating between team members and sending alerts.

Cons

I didn't find anything that wasn't helpful or beneficial.

Review Source

Response from OurPeople

July 13, 2020

Hi Christopher! Thanks for the great review! We are happy that your team has found OurPeople easy to use and engaging through PUSH notifications, and a simple message delivery compared to an endless feed or inbox. Thanks for being the best part of OurPeople!

SK

STEFANIE K.  
Operations Manager  
Health, Wellness and Fitness  
Used the software for: I used a free trial

### "Our People for Fitness"

September 8, 2020

5.0

Overall we had a very positive experience.

Pros

The software was very easy to use and covered most of the elements we needed when we were a larger company.

Cons

The tag features were pretty confusing for our group.

Review Source

Response from OurPeople

September 16, 2020

Stefanie - thank you for the awesome review and for being the best part of OurPeople!

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