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Citibot is citizen engagement software that provides an AI-powered multi-channel communications platform with chatbot solutions. The software enables local governments to communicate and engage with residents through features like web chat, text alerts, multilingual text chat, and integrations. Citibot streamlines operations and improves customer service by making two-way resident communication. The automated chat solutions eliminate phone tags and help municipalities provide support, gather data and analytics, and drive efficient operations.
Provider
Citibot
Located In
United States
Open API
Unverified
Deployment
Cloud, SaaS, Web-Based
Governments and public agencies, and residents
Content Source: Citibot
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