--- title: "Onclusive Social Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Onclusive Social Software - reviews, pricing plans, popular comparisons to other Social Media Marketing products and more." source_url: "https://www.capterra.com/p/221928/Digimind/" page_type: "product" language: "en" --- # Onclusive Social Software Review 2026: Features, Integrations, Pros & Cons Last updated on August 3, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Onclusive Social ## What is Onclusive Social? Onclusive Social is a simple yet powerful social listening and market intelligence platform used by companies to transform data into actionable insights for strategic decision-making. Onclusive Social helps marketers and analysts on brand reputation, competitive intelligence, consumer insights, trend tracking, influencers identification and campaign analysis. ## What is Onclusive Social used for? [Social Media Marketing](https://www.capterra.com/social-media-marketing-software/)[Competitive Intelligence](https://www.capterra.com/competitive-intelligence-software/)[Social Media Monitoring](https://www.capterra.com/social-media-monitoring-software/) Top alternative Featured Overall rating Based on 16 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price €15000 Usage Based, Per Year Free trial available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Onclusive Social?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://onclusive.com/&name=Onclusive Social) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Onclusive Social 4.4 (16) VS. [4.2 (255)](https://www.capterra.com/p/277011/Brandwatch/reviews/) Starting Price €15000 Usage Based, Per Year Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.4 (16) Ease Of Use 4.1 (88) Value For Money 4.0 (12) Value For Money 3.8 (60) Customer Service 4.3 (12) Customer Service 4.4 (66) ## Onclusive Social alternatives Highest Rated [4.7 (255)](https://www.capterra.com/p/149054/Brand24/reviews/) Starting price $199.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [4.6 (6,088)](https://www.capterra.com/p/147657/monday-com/reviews/) Starting price $9.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [Sprinklr](https://www.capterra.com/p/131274/Sprinklr-Platform/) [4.3 (91)](https://www.capterra.com/p/131274/Sprinklr-Platform/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 85% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/131274/Sprinklr-Platform/) [Oktopost](https://www.capterra.com/p/247569/Oktopost/) [4.5 (110)](https://www.capterra.com/p/247569/Oktopost/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 92% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/247569/Oktopost/) ## FAQs about Onclusive Social Overview ### Which roles and teams benefit most from Onclusive Social? Onclusive Social is most used by marketing, communications, and reputation management teams that need social listening, campaign tracking, and brand sentiment analysis. Research and innovation managers use it to monitor trends and competitors, while sales, HR, medical affairs, and leadership roles rely on insights to guide outreach, messaging, and strategic decisions. Answer based on 16 reviews Overview ### What company size and specific industries is Onclusive Social built for? Onclusive Social is designed for medium to large businesses across all industries. It fits organizations that need an intelligence platform to support insight-driven digital transformation, rather than companies tied to a single sector or niche market. Features and Usability ### What are the key features of Onclusive Social? Onclusive Social offers social listening, media monitoring, and competitor monitoring, along with sentiment analysis, keyword tracking, and influencer tracking. It also includes real-time analytics, configurable alerts, customizable reports, dashboards, and campaign analytics for measuring engagement, impact, ROI, and brand reputation across channels. Integrations ### Which third-party tools and platforms does Onclusive Social integrate with? Onclusive Social integrates with 10 third-party tools, including social and collaboration platforms such as Microsoft Teams, Microsoft Viva Engage, and Jive, plus business systems like HubSpot CRM, Salesforce Sales Cloud, Zendesk Suite, and Microsoft SharePoint. It also connects with Google Data Studio, Tableau, Emplifi Social Marketing Cloud, and Zapier. Getting Started and Support ### What training and onboarding options does Onclusive Social offer? Onclusive Social provides in person training, live online sessions, webinars, documentation, and videos. These formats support guided instruction, scheduled group learning, self-paced reference material, and recorded demonstrations for teams that need help getting started with the product. Getting Started and Support ### What customer support options does Onclusive Social offer? Onclusive Social provides Email/Help Desk, Knowledge Base, Phone Support, and Chat. These channels give users several ways to get assistance and find guidance when needed. ## Features AI summary Based on 9,378 Social Media Marketing reviews Capterra reviewers highlight these as the social media marketing features buyers value most: - **Social Media Integration** (**51%** of reviewers rated this feature as critical) - **Social Promotion** (**43%**) - **Post Scheduling** (**44%**) Onclusive Social focuses on another feature that Capterra reviewers also consider important: **Social Media Monitoring** (**39%**). This capability gives teams visibility into brand mentions, audience conversations, and campaign activity across channels, helping businesses track public sentiment, respond to trends faster, and make more informed social media decisions. Social Media Monitoring 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Track activity on sites such as Facebook, Twitter, Instagram, etc. Reporting/Analytics 4.3 (8) 75.00% of 8 reviewers that rated this feature as important or highly important View and track pertinent metrics to find patterns and gain insights from data Competitive Analysis 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Evaluating strengths and weaknesses of companies with the same target audience Keyword Tracking 3.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Track and monitor a specific set of keywords Multi-Channel Data Collection 4.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Collect information from multiple sources Search/Filter 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Search and filter data across systems to locate required information by entering keywords or certain criteria Onclusive Social 41 features ### All Features - @mentions: An @mention is a way to tag or notify a specific person about a message/post - Ad hoc Reporting: Generate one-off reports that meet information requirements - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - Audience Targeting: Identify a particular segment of population based on specific criteria and customize your efforts to attract their attention - Benchmarking: Compare key metrics for the business against prominent players in the industry - Campaign Analytics: Track and interpret campaign performance metrics - Competitive Analysis: Evaluating strengths and weaknesses of companies with the same target audience - Competitor Monitoring: Track activity of your competitors - CRM: Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system - Customer Engagement: Initiate interactions with customers by proactively starting conversations or providing informational content - Customer Journey Mapping: Visualize and analyze customer experience across all touchpoints and channels - Customizable Reports: Alter the layout and content of reports - Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements - Dashboard: Assembly of graphs and charts for visualizing and tracking statistics/metrics - Dashboard Creation: Creation and customization of dashboards - Data Import/Export: Import and export data to and from software applications - Data Visualization: Graphical representation of data - Engagement Tracking: Tracks metrics that provide insight into how a user interacts with any interface or product - Impact Measurement: Collect data to measure/track the positive impact an organization, nonprofit, or program has on social, environmental, or other groups. - Influencer Tracking: Identify and track activity, including generated revenue, of prominent social media personalities that have sway over public opinion - Keyword Tracking: Track and monitor a specific set of keywords - Lead Attribution: Identify the source channel that resulted in a new lead in the system - Machine Learning: Enable businesses to implement machine learning algorithms on business data such as sales and revenue - Media Monitoring: Monitoring brand mentions, clicks, backlinks, and engagement of distributed content like blogs, press releases, or social media posts. - Monitoring: Observe and track the demand, usage, progress or quality of a system, product, or user - Multi-Channel Data Collection: Collect information from multiple sources - Performance Metrics: A set of indicators that tracks the performance of networks, applications, systems, teams, etc. - Real-Time Analytics: Analyze and gain insights into data in real-time - Real-Time Data: Receive data and information in real time - Real-Time Monitoring: Active monitoring of systems, applications, or networks - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Reputation Management: Monitor and manage customers' perceptions about a business, product, or service - ROI Tracking: Monitor conversion rates and analyze effectiveness and profitability of marketing efforts - Search/Filter: Search and filter data across systems to locate required information by entering keywords or certain criteria - Sentiment Analysis: Categorize emotions expressed and identify if they are positive, negative or neutral - Social Listening: Monitor social media sites for specific keywords - Social Media Monitoring: Track activity on sites such as Facebook, Twitter, Instagram, etc. - Tagging: Attach digital tags to documents and assets for identification, search, or monitoring purposes - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Trend Analysis: Review data from past periods to reveal recurring tendencies and predict future performance - Visualization: Graphical representation of data or processes --- Get Advice We can help you find the software with the features you need. Features 4.4 (16) 4.4 Based on 16 reviews ## Pricing Value for money 4.0 (12) Free Trial Basic €15,000 Usage Based,Per Year Value for money 4.0 (12) 4.0 Based on 12 reviews ## Integrations [ Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/)[ Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/)[ Microsoft SharePoint](https://www.capterra.com/p/1167/SharePoint/)[ HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/)[ Zendesk Suite](https://www.capterra.com/p/164283/Zendesk/)[ Zapier](https://www.capterra.com/p/130182/Zapier/)[ Tableau](https://www.capterra.com/p/208764/Tableau/)[ Microsoft Viva Engage](https://www.capterra.com/p/227175/Yammer/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.3 (12) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.3 (12) 4.3 Based on 12 reviews ## User reviews Overall rating 4.4 Based on 16 reviews Filter by rating 5(10) 4(5) 3(0) 2(0) 1(1) Mentioned topic Sorted by most recent AA Andres Alexis M. Project Coordinator Marketing and Advertising ### "Great product! Realiable and easy to use." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 September 14, 2023 Pros Digimind is very realiable and easy to use. Cons I don't have any complaints against it yet. I'd definetely recommend it. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. CK Cedric K. Marketing and communication Banking ### "Digimind " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 8/10 December 25, 2022 Pros Easy to use and the interface is consistent. We have the possibility to import information from social networks Cons Good software but too many false promises and the customer service is not professional Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. BT Brice T. Strategic marketing officer Banking ### "Digimind" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 9/10 November 22, 2022 Pros Easy to use and configure, it's a great software Cons It's easy to configure but it takes time Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AN Anonymous User Market Research Manager Pharmaceuticals ### "Tool could be useful but customer support so non-existent that it's almost worthless" 1.0 Overall Rating 1.0 1.0 Ease of Use 1.0 1.0 Features 2.0 2.0 Customer Service 1.0 1.0 Likelihood to Recommend 1/10 September 7, 2021 We were trying to solve our competitive/market intel sourcing problem, but after 6+ months of usage, we have only realized frustration Pros I really don't know...I cannot imagine they are better at anything than their competitors Cons I don't have time for an essay so at a high level: False promises, extremely late deliverables, non-existent customer support/consultancy, outdated help/support articles, unintuitive UI, confusing functionalities, time-consuming, and so much more. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. SG Sergey G. Sales engineer Automotive ### "Digimind estimation" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 5/10 October 26, 2020 Pros Usually I overview our competitors work and news. Cons No additional idea for now, may be if I have more time I can use this SW more often. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. KL Karim L. charge de veille Telecommunications ### "Perfect tool" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 16, 2020 Pros An easy way to add sources to watch and to validate information, a professional way to generate reports and analysis Cons Difficulties in generating ad hoc news and graphics if the processing period is more than one year with a complex query Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. HN Huong N. Audiology and Rehabilitation Manager Hospital & Health Care ### "Digimind is a very good start for whom to have limited access and time consuming" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 October 7, 2020 \- Update studies among (some) industries, brands, and institutes - Product news Pros \- Update and available information in the fields of interest Cons \- Higher level of interest cannot be met regarding topic details as a network, region-wide and/or world-wide Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. SP Seung-il P. AFO Korea director Automotive ### "transformation and innovation news" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 7/10 October 6, 2020 Pros can find what is going on and what is new for us Cons nothing as this is for many peope so not easy to customize every requirements Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. IM Isabel M. Marketing digital subdirector Financial Services ### "Complementa mis reportes" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 2, 2020 Me gusta mucho. Pros Para mi y mi equipo es una herramienta necesaria e importante para el monitoreo diario de nuestras redes, sin duda se ha vuelto imprescindible. Cons Los reportes son muy amigables, la consulta de la información es fácil, en general es sencillo obtener la info. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. SD Stephanie D. Associate Director-Earned Media Food & Beverages ### "Great Listener" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 September 29, 2020 Very positive. It's got a much more user-friendly interface to work with, a wide variety of reports to run and present; and ability to share information with others so they can maximize the data. Pros Pros: Easy interface; terrific account rep who teaches us and reminds us about features so we're maximizing our use out of this tool that offers so much; she takes time to know our business to help us again, make best use out of this; she knows the product well; dashboards are great to get a quick overview; easy to share reports with others on our team who are non-users but can use the information. Cons Does seem to miss some content that we see on our own platforms; lack of third-party agreements on some platforms to catch other listening (ex: IG Stories, FB Stories, FB Groups, IGTV); Reasons for choosing Onclusive Social User friendly interface, strong customer support not only at the start, but throughout. We love \[SENSITIVE CONTENT HIDDEN\] and the true partner she's become to help us be creative in listening for new themes and how to engage other members of our team who are also finding Digimind to be an effective tool. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/221928/Digimind/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.