---
title: "ACTIVE Network Software Pricing, Alternatives & More 2026 | Capterra"
description: "With the help of Capterra, learn about ACTIVE Network Software - reviews, pricing plans, popular comparisons to other Event Management products and more."
source_url: "https://www.capterra.com/p/221947/ACTIVE-Network/"
page_type: "product"
language: "en"
---

# 

 ACTIVE Network Software Review 2026: Features, Reviews, Integrations, Pros & Cons

Last updated on August 26, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews)

ACTIVE Network

## What is ACTIVE Network?

ACTIVE empowers communities by transforming engagement through innovative technology. Our comprehensive software suite simplifies the management of memberships, events, programs, and activities, allowing organizations to focus on creating meaningful experiences. Serving a wide array of sectors, from YMCAs to endurance events, camps, city governments, and resorts, our solutions adapt to diverse needs with ease and efficiency. Whether it’s streamlining event registrations, organizing camp schedules, or managing city programs, we take the complexity out of operations. At ACTIVE, we believe that technology should not only connect people but also inspire them. That’s why our tools are designed to foster participation and bring communities closer together, enabling lasting memories and enriching lives. By partnering with us, organizations can dedicate more time to building vibrant, thriving communities while we handle the operational details.

## What is ACTIVE Network used for?

[Nonprofit](https://www.capterra.com/nonprofit-software/)[Parks and Recreation](https://www.capterra.com/parks-and-recreation-software/)[Event Management](https://www.capterra.com/event-management-software/)

Top alternative

Featured

Overall rating

Based on 5 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Starting price

$20

Per Month

Free trial  
not available

Free version not included

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for ACTIVE Network?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.globalpayments.com/&name=ACTIVE Network)

## ACTIVE Network Overview

Updated August 2026

AI summary

ACTIVE Network equips organizations of all sizes with tools for managing events, memberships, and registrations. Supporting attendee management, event scheduling, and registration management, it also offers payment processing, volunteer coordination, and customizable forms. The platform includes mobile access and reporting features, and is deployed via cloud, web, and mobile apps for flexible operational use.

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### ACTIVE Network

3.8 (5)

VS.

[4.3 (148)](https://www.capterra.com/p/198905/SmartRec/reviews/)

Starting Price

$20

Per Month

Starting Price

$99

Flat Rate, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

3.4 (5)

Ease Of Use

4.1 (36)

Value For Money

3.3 (4)

Value For Money

4.1 (26)

Customer Service

3.5 (4)

Customer Service

4.6 (32)

## ACTIVE Network alternatives

Highest Rated

[4.4 (556)](https://www.capterra.com/p/76116/WildApricot/reviews/)

Starting price

$63.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

90%

of reviewers

rated it above 4 stars

[ProClass](https://www.capterra.com/p/115868/ProClass/)

[4.4 (36)](https://www.capterra.com/p/115868/ProClass/reviews/)

Starting price

$249.95

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

89%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/115868/ProClass/)

[EMS](https://www.capterra.com/p/232490/EMS-Scheduling-Software/)

[4.3 (76)](https://www.capterra.com/p/232490/EMS-Scheduling-Software/reviews/)

Starting price

$9000.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

92%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/232490/EMS-Scheduling-Software/)

[Payscape Registration](https://www.capterra.com/p/158313/Payscape-Registration/)

[3.8 (8)](https://www.capterra.com/p/158313/Payscape-Registration/#reviews)

Starting price

$39.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

75%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/158313/Payscape-Registration/)

[View all alternatives](https://www.capterra.com/p/221947/ACTIVE-Network/alternatives/)

## FAQs about ACTIVE Network

Overview

### What company size and specific industries is ACTIVE Network built for?

ACTIVE Network is designed for organizations in a wide range of sectors that manage memberships, events, programs, and activities. It suits small businesses, mid-market teams, and larger enterprises that need a single system for operational management across these service-oriented and community-focused environments.

Features and Usability

### What are the key features of ACTIVE Network?

ACTIVE Network offers event registration and management tools, including online registration, class registration, group registration, and ticketing. It also includes attendee tracking, attendee management, customizable forms, payment processing, refund management, reporting and analytics, email marketing, and mobile app access for conferences, memberships, and volunteer programs.

Getting Started and Support

### What training and onboarding options does ACTIVE Network offer?

ACTIVE Network provides in person training, live online sessions, webinars, and documentation to help teams get started. In person and live online formats support guided setup, webinars offer group instruction, and documentation gives written reference material for self-paced learning and later review.

Getting Started and Support

### What customer support options does ACTIVE Network offer?

ACTIVE Network provides 24/7 live rep support and chat. Support is arranged for direct help through live assistance, with chat offering quick access to responses. No reviewer feedback is available here to describe user experience, response times, or common support frustrations.

## Features

AI summary

Based on 7,313 Event Management reviews

Capterra data shows that buyers of Event Management software rank the following features as their top priorities:

-   **Registration Management** (**53%** of reviewers rated this feature as critical)
-   **Event Scheduling** (**52%**)
-   **Attendee Management** (**48%**)

ACTIVE Network supports all three features that reviewers rate highest: **Registration Management**, **Event Scheduling**, and **Attendee Management**. Together, these capabilities help businesses handle sign-ups, coordinate event timelines, and keep attendee information organized, allowing teams to run events more efficiently and deliver a better participant experience.

Attendee Management

Process of managing, tracking, and communicating with individuals who are registered to attend an event

Attendee Tracking

A list of registered participants

Class Registration

Online registration for classes

Conferences/Conventions

Software that specializes in managing events such as conferences, conventions and trade shows

Contact Management

Manage, organize, and store contact information

CRM

Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system

ACTIVE Network 32 features

### All Features
- Attendee Management: Process of managing, tracking, and communicating with individuals who are registered to attend an event
- Attendee Tracking: A list of registered participants
- Class Registration: Online registration for classes
- Conferences/Conventions: Software that specializes in managing events such as conferences, conventions and trade shows
- Contact Management: Manage, organize, and store contact information
- CRM: Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system
- Customizable Forms: Customize contracts and forms to collect specific information
- Customizable Reports: Alter the layout and content of reports
- Discount Management: Track products that are for sale at a reduced price or part of coupon promotions
- Electronic Payments: Electronically collect payments for goods or services
- Email Marketing: Create and send email blasts/campaigns
- Event Management: Schedule and manage the logistics of activities and other gatherings
- Event Registration: Online registration for events
- Event Scheduling: Plan an event's time and location
- Exhibit/Vendor Management: Manage location logistics and coordinate the participation of exhibitors or vendors in an event
- Group Registration: Register a group/batch of attendees
- Marketing Automation: Automate workflows and trigger campaigns based on customer actions
- Membership Management: Database of members to track personal information of individuals and families
- Mobile Access: Access software remotely via mobile devices
- Mobile App: Access the system via a mobile application
- Online Registration: Real-time registration over the web
- Payment Processing: Accept, record, and reconcile financial transactions
- Refund Management: Oversee the process of issuing refunds
- Registration Management: Oversee and coordinate the registration of attendees, visitors, customers, events, activities, etc.
- Reminders: Timed notification for any upcoming task, deadline, appointment, or activity
- Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data
- Room Block Management: Book and manage rooms at an event
- Self Check-In/Check-Out: Check-in and out via a mobile device or kiosk
- Social Promotion: Market event via social media tools
- Surveys & Feedback: Gauge satisfaction and receive information for improvement and success
- Ticketing: Customize, sell, and distribute tickets
- Volunteer Management: Manage volunteer information and direct volunteer resources

---

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Features

3.6 (5)

3.6

Based on 5 reviews

## Pricing

Value for money

3.3 (4)

Basic

$20.00

Per Month

Value for money

3.3 (4)

3.3

Based on 4 reviews

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## Support, customer service and training options

Customer Service

3.5 (4)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

3.5 (4)

3.5

Based on 4 reviews

## User reviews

Overall rating

3.8

Based on 5 reviews

Filter by rating

5(3)

4(0)

3(1)

2(0)

1(1)

Mentioned topic

Sorted by most recent

MT

Mike T.

Director

Religious Institutions

### "Get moving"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

0.0

0.0

Likelihood to Recommend

8/10

December 29, 2023

Pros

We loved the ability to track our movers for our event when we used ACTIVE. It was easy for us and them to participate in the program while we used this for sign-ups, payment and tracking.

Cons

It took some user training but we were able to get almost everybody entered and tracked.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

WD

Will D.

Community Resource Manager

Health, Wellness and Fitness

### "Predatory company, borders on scam. "

1.0

Overall Rating

1.0

1.0

Ease of Use

1.0

1.0

Features

1.0

1.0

Customer Service

1.0

1.0

Likelihood to Recommend

0/10

January 13, 2021

Extremely negative

Pros

Extremely difficult to work with the customer service team at Active network.

Cons

Support from company and pricing. Very predatory practices and difficulty cancelling.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

LH

Lindsay H.

COO

Education Management

### "13 years and going"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

April 11, 2019

I have been with is for so long because they are worth the time and the money. People use their software to sign up for all sorts of things, so they are used to the formatting.

Pros

I have been using Active's summer camp registration software for a bakers dozen years. It is intuitive, its simple to use, its easy to create forms, and manage yourself. I love it. Always have.

Cons

Sometimes, tho rare, it will be tough to pull the financial information I need but luckily customer service is right there with you to help

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

DM

Diana M.

Operations Manager

### "Easy to use software"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

0/10

February 8, 2018

Pros

Support for customers is excellent. I frequently need to troubleshoot small issues, and I can ask a service agent a question via chat and get an answer in real time. Being able to see all past sessions is good for record keeping and history of payments from families. Previously we had paper registrations so this was a big improvement in handwriting legibility, and having all information in one accessible place.

Cons

The fees could be lower. However you can negotiate the transaction fee and payment frequency with the vendor depending on a number of factors, i.e. number of registrations, etc.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Vadim S.

Hospitality

### ""

3.0

Overall Rating

3.0

3.0

Ease of Use

2.0

2.0

Features

3.0

3.0

Customer Service

3.0

3.0

Likelihood to Recommend

5/10

April 7, 2017

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

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