# Centercode Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Centercode Software - reviews, pricing plans, popular comparisons to other User Testing products and more.

Source: https://www.capterra.com/p/221968/CenterCode

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# 

 Centercode Software Review 2026: Features, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews)

Centercode

## What is Centercode?

The Centercode Platform transforms how you collect and analyze pre-release customer feedback. Our delta testing system uses intelligent technology like plug-and-play project planning, engagement automation, and smart reporting to produce rapid results with minimal time investment. Imagine: continuous, up-to-the-minute customer insights ahead of every release.

## What is Centercode used for?

[Customer Experience](https://www.capterra.com/customer-experience-software/)[User Testing](https://www.capterra.com/user-testing-software/)[Customer Satisfaction](https://www.capterra.com/customer-satisfaction-software/)

Overall rating

Based on 77 user reviews

Reviews sentiment

Positive

86%

Neutral

10%

Negative

4%

Contact vendor  
for pricing

Free trial  
not available

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## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Centercode

4.2 (77)

VS.

[4.7 (730)](https://www.capterra.com/p/127957/SoGoSurvey/reviews/)

Starting Price

Contact vendor

Starting Price

Contact vendor

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

3.4 (77)

Ease Of Use

4.6 (728)

Value For Money

4.1 (58)

Value For Money

4.5 (586)

Customer Service

4.5 (73)

Customer Service

4.7 (631)

## Centercode alternatives

[4.6 (99)](https://www.capterra.com/p/132914/Survicate/reviews/)

Starting price

Contact vendor for pricing

[4.5 (318)](https://www.capterra.com/p/72549/Alchemer/reviews/)

Starting price

$55.00

Per User, Per Month

[4.6 (5,720)](https://www.capterra.com/p/147657/monday-com/reviews/)

Starting price

$9.00

Per User, Per Month

[4.7 (260)](https://www.capterra.com/p/150695/Lucky-Orange/reviews/)

Starting price

$39.00

Per User, Per Month

[View all alternatives](https://www.capterra.com/p/221968/CenterCode/alternatives/)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Reporting/Analytics

3.5 (17)

94.12% of 17 reviewers that rated this feature as important or highly important

View and track pertinent metrics to find patterns and gain insights from data

Self Service Portal

3.9 (10)

80.00% of 10 reviewers that rated this feature as important or highly important

Online portal through which end users can access the system, manage tasks, or obtain information

Customizable Templates

3.4 (5)

20.00% of 5 reviewers that rated this feature as important or highly important

Pre-designed layouts that can be customized to match preferences and requirements

Surveys & Feedback

3.8 (5)

100.00% of 5 reviewers that rated this feature as important or highly important

Gauge satisfaction and receive information for improvement and success

Negative Feedback Management

2.3 (3)

66.67% of 3 reviewers that rated this feature as important or highly important

Identify, track, and respond to negative feedback

Survey/Poll Management

4.3 (3)

66.67% of 3 reviewers that rated this feature as important or highly important

Create and administer polls and surveys

Centercode 49 features

Detailed plan including steps, milestones, assignments, and timeline needed to complete a project, strategy or goal

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Application programming interface that allows for integration with other systems/databases

Monitor and track bugs and issues in the system.

Provides a channel for team members to share media files, communicate, and work together

Obtain, monitor, and review customer feedback/complaints relating to products and services to improve customer satisfaction

Process of dividing customers into groups based on common characteristics

Tailored or customizable questions for more targeted and relevant data collection

Alter the layout and content of reports

Pre-designed layouts that can be customized to match preferences and requirements

Assembly of graphs and charts for visualizing and tracking statistics/metrics

Analyze survey results via statistical testing or crosstabs directly within the software

Import and export data to and from software applications

Create and send email blasts/campaigns

Collecting, analyzing, and utilizing feedback from users or customers to improve a product or service

Create, collect, discuss, improve, and evaluate insights or alternative thinking before starting projects

Identify and respond to unexpected problems or failures (ie. "negative events")

Record and follow the progress of every issue

Gather, organize, share, and analyze knowledge in terms of resources, documents, and people skills

Monitor task progress and planned accomplishments to better manage project status

Distribute a survey via mobile devices

Collect information from multiple sources

Identify, track, and respond to negative feedback

Allows developers to run the same test over and over again using different values

A set of indicators that tracks the performance of networks, applications, systems, teams, etc.

Predict future data based on historical data sets

Arrange tasks based on the level of priority or urgency

Reporting on how each user, task or process has advanced since its initiation

Plan and coordinate all the resources, costs and time needed to execute assignments

Organize and schedule projects

Create, manage and access prototypes to capture design concepts and test on users

Survey design technique that directs respondents to different questions based on their previous answers

Pre-written repository of questions that can be reused within a course or for assessment or interviews

Analyze and gain insights into data in real-time

Active reporting of data and metrics

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

View and track pertinent metrics to find patterns and gain insights from data

Assess the performance and functionality of software by testing against predefined requirements and specifications

Limit the number of participants with certain characteristics you want to complete the survey

Ensure the answer provided fits set parameters (numerical, positive number, etc.)

Automatically calculate score after the assessment

Online portal through which end users can access the system, manage tasks, or obtain information

Skip over or route respondents to different questions based on their previous answers

Track the status over time for a request, process, asset, or transaction

Allow media to be embedded in the question or answer options

Create and administer polls and surveys

Gauge satisfaction and receive information for improvement and success

Create, manage and track all task activities and progression

Process of evaluating a product or website by testing it with representative users.

Get Advice

We can help you find the software with the features you need.

Features

4.0 (77)

4.0

Based on 77 reviews

## Pricing

Value for money

4.1 (58)

### Starting price

Contact vendor  
for pricing

Free trial  
available

Value for money

4.1 (58)

4.1

Based on 58 reviews

Connect with a Capterra advisor for a free 15-minute consultation

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## Support, customer service and training options

Customer Service

4.5 (73)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.5 (73)

4.5

Based on 73 reviews

## User reviews

Overall rating

4.2

Based on 77 reviews

Filter by rating

5(33)

4(33)

3(8)

2(0)

1(3)

Mentioned topic

Sorted by most recent

BD

Brandy D.

Tester

Program Development

### "Customer service is rude"

1.0

Overall Rating

1.0

1.0

Ease of Use

4.0

4.0

Features

1.0

1.0

Customer Service

1.0

1.0

Likelihood to Recommend

0/10

June 9, 2023

Rude

Pros

They are rude, so would not recommend it.

Cons

The customer service is rude. They insult you if you do not provide positive feedback. Guess they would rather have you lie than speak the truth!

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

MH

Myriam H.

Customer Validation manager

Computer Software

### "The all in one for beta program management"

4.0

Overall Rating

4.0

4.0

Ease of Use

3.0

3.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

9/10

March 6, 2022

Pros

As a Beta Program Manager, Centercode makes my life easy. It automates my work in multiple ways: surveys creation, issues management, feedback triage, report building, emailing reminders...

Cons

It takes a while to become Centercode fluent. Some menus are not so intuitive to navigate and from the administrator point of view it can get a little frustrating at times.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

MD

Meghana D.

SE

Information Technology and Services

### "Centercode Review"

4.0

Overall Rating

4.0

4.0

Ease of Use

3.0

3.0

Features

3.0

3.0

Customer Service

3.0

3.0

Likelihood to Recommend

7/10

March 4, 2022

Pros

This software gives a complete end to end perfection about the product , make life easier

Cons

Some of the features like passing dynamic value from customer end wrt any key values, make some more automation like creating the project,survey via api.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

SL

Shanee L.

PM

Consumer Electronics

### "Pretty good"

5.0

Overall Rating

5.0

5.0

Ease of Use

3.0

3.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

7/10

March 3, 2022

Pros

It organizes issues, feedback, surveys, support, and discussion. The survey creation and reports are good.

Cons

Some weird UI to it. For example you go to a section to see your surveys, but have to go to a different section to edit them. There should just be an edit button on the original page. Reports have to be manually generated (the auto-generated one doesn't really work).

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AB

arne boel p.

Test lead

Consumer Electronics

### "Help motivate testers"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

7/10

March 1, 2022

It's OK - need to get used to it following more projects

Pros

I like that you frequent are get notified on mail that something can be done.

Cons

Have a bit of troble navigating around and find stuf like what have I reported - but guess this will come by time

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AD

Agnes D.

UX Analyst

Civic & Social Organization

### "Good potential but steep learning curve. "

3.0

Overall Rating

3.0

3.0

Ease of Use

2.0

2.0

Features

3.0

3.0

Customer Service

4.0

4.0

Likelihood to Recommend

4/10

February 23, 2022

I didn't use it too much because I just wanted to get started. However, it took me quite a long time to even get started which is why I don't even have a project going. My colleagues who is using it for a while need to jump in and help me. He is across the ocean which doesn't make things easier.

Pros

The fact that customers can add likes, ideas and problems while they are using a system. The fact that customers have a personal profile that they can update and use. It is kind of a user database.

Cons

I really struggled to get started. I wanted to create a very quick invitation with a video and a link to an interview in the welcome page. I struggled to understand the big page that was meant to help me how to get started and where to find things. I wasn't sure where to find them in the navigation. Even my colleague who is already using it and he is very confident said that its a steep learning curve.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AM

Ayaka M.

Developer Relations Manager

Information Technology and Services

### "Don't waste your money. You're better off using Slack + Confluence."

1.0

Overall Rating

1.0

1.0

Ease of Use

2.0

2.0

Features

2.0

2.0

Customer Service

1.0

1.0

Likelihood to Recommend

0/10

February 16, 2022

Poor. I'd wouldn't recommend them to anyone.

Pros

The self-service aspect of the UI/portal.

Cons

Their tester management services (professional services maybe?) is a joke. Unprofessional and not the least bit focused on understanding the customer's objectives - just going through vanilla project management motions. Features are too hard to find. UI is not intuitive. Learning curve to get up and running and actually deriving some value from the product are too high.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

MG

Mike G.

Community Manager

Sporting Goods

### "Centercode for a better beta experience "

5.0

Overall Rating

5.0

5.0

Ease of Use

3.0

3.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

February 14, 2022

Pros

Reporting and surveying have made our beta programs run smoother and more efficient

Cons

Can take awhile to navigate all the features and learn how to set up different daily tasks and surveys.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

KP

KokYoon P.

Snr Test Engineer

Consumer Goods

### "Centercode Review"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

February 9, 2022

Pros

User experience and feedback on our product. Integration is also not an issue as long as the planning & process is done correctly.

Cons

Maybe the software UI can be more simplified and easy to use.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AU

Anonymous User

Product Engineer

Consumer Electronics

### "It is alright"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

3.0

3.0

Customer Service

2.0

2.0

Likelihood to Recommend

5/10

February 8, 2022

It's alright but kinda average comparing with others.

Pros

The survey functions which is user friendly for average users.

Cons

Hard to embed to other platform such as Jira

Reasons for choosing Centercode

Company's decide; to standardize and unify products.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/221968/CenterCode/reviews/)

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