# Pexip Connect Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Pexip Connect the right Web Conferencing solution for you? Explore 62 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/221983/Pexip/reviews --- Pexip Connect 4.8 (62) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of Pexip Connect Ease of use 4.8 Customer Service 4.8 ## Pros and Cons in Reviews CF Cy F PresidentTelecommunications, 2 - 10 employeesUsed the software for: More than 2 years. “I like the ability to bring a legacy codec into Teams, Zoom, etc. “ April 14, 2022 rb roy b cioConsumer Services, 11 - 50 employeesUsed the software for: More than 2 years. “The product is convenient and easy to use, but does not sell well enough in relation to its competitors.“ July 12, 2020 Edin U Guest ServicesHospitality, 10,001+ employeesUsed the software for: More than 2 years. “Pexip is one of those tools that is nicely set up and developed, yet it still needs more users in order to reach its true potential and get developed more and better.“ October 21, 2021 AS Aman S ConsultantInformation Technology and Services, 10,001+ employeesUsed the software for: More than 2 years. “The developments which keeps on happening in existing Pexip S/W version to overcome any bugs and provide new features in upcoming releases is one of the key point .Above that ongoing development in terms of integration with other Partners is most valuable feature.“ July 23, 2020 William V Guest ServicesHospitality, 10,001+ employeesUsed the software for: More than 2 years. “No issues with connection, easy file sharing and communication quality on the highest level.“ October 29, 2021 ## Showing most helpful reviews Showing 1-25 of 62 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Edin U. Guest Services Hospitality Used the software for: 2+ years ### "A very nice app for online meetings" October 21, 2021 5.0 Pexip provided a great service, although it does have its downsides regarding the stability. Sometimes it wil get buggy, but it does not last for long as it kicks back in just fine and makes your conference calls or meetings very enjoyable. Pros Pexip is one of those tools that is nicely set up and developed, yet it still needs more users in order to reach its true potential and get developed more and better. The way the interface works is amazingly good and simple, yet it does the job very well and makes online meetings and webinars simple and enjoyable. Cons The biggest con is that Pexip is not used by many people still. When you invite someone or a Pexip conference call, they will probably tell you that they need to activate it, register or install it on their device as it is not commonly used. Switched from [Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/) To test the new software options Review Source rB roy B. cio Consumer Services Used the software for: 2+ years ### "pexip" July 12, 2020 5.0 The product is convenient and easy to use, but does not sell well enough in relation to its competitors. I would like to include additional options like remote control on another user's computer. However for the purpose it was established the product is good Pros There is no need to install software on the computer. HTML5 works, looks the same on both the mobile device and the browser. Supported by most browsers. Cons I would like to see a large group of people, in large meetings it is necessary to see more than 8 pictures. Switched from [Avaya UCaaS](https://www.capterra.com/p/1174/CRM-Central/) Uncomfortable, cumbersome requires installation. Not cheap at all. Review Source KM Kristen M. Field ministey Non-Profit Organization Management Used the software for: Less than 6 months ### "Ease of use, not great connection" February 5, 2019 3.0 Pros The product was easy to use and connect with coworkers! Cons The quality wasn’t the best, that would have been connection but it happened over multiple uses. Review Source William V. Guest Services Hospitality Used the software for: 2+ years ### "Pexip - a very good meeting and conferencing app" October 29, 2021 4.0 Perfect app, simple to use and easy to install and run. No issues with connection, easy file sharing and communication quality on the highest level. Simply perfect! Pros Pexip is one of the apps that is not the most popular, but definitely should be. This app provides such an ease of use, variety of options and settings that it is a shame it is not very popular amongst common users. This is probably due to the fact that it is not included on new devices by default but it definitely should be. It provides stable meeting connection, easy file sharing, conferencing etc. on the highest level! Cons There are no cons to Pexip except the fact that it is not very popular, so if you need to communicate or organize a meeting through this app, you will have to wait for people to download it and install it. But once they do, every meeting will be through Pexip for sure. Review Source Marc D. Network & Communication Manager Food & Beverages Used the software for: 2+ years ### "Perfect and complete alternative to Teams / Zoom / ..." October 7, 2021 5.0 The platform is easy, performant, and exactly what is needed. No "nice to have" things that never will be used... Pros Easy to start with, simple admin portal, flexible licensing, ... Cons Reporting on usage could be more detailed, export of usage data is not possible in current version Review Source Michael K. Senior Sales Engineer Telecommunications Used the software for: 2+ years ### "Videxio is a home run for the cloud video conferencing space" September 25, 2018 5.0 Overall this a great product and service that has its roots in the video industry. It continues the great tradition of the other manufacturers this team has developed over the last couple of decades. Pros Videxio is a great product that I have used for over 2 years. They continue to evolve and are dedicated to a quality product. This service is the only service I would trust for the registration of my traditional video systems allowing me to join the Videxio cloud service or any service I wish. The additional bonus of this service is that dial in audio is included along with unlimited recording and streaming. Cons The only negative I could mention here is the small development team they seem to have working on the product. I am sure this will change as the subscriber base increases but I wished the development side was able to respond faster at times. Review Source Mary C. Director of Services - Visual Collaboration Business Unit Used the software for: 2+ years ### "Use it EVERYDAY for internal and external meetings. " May 18, 2018 5.0 collaboration anywhere from anything. Pros The ease of use. No only for folks who are subscribed to the service, but it's super easy for anyone / everyone you invite to a meeting. If you have a device with a mic and camera you're in, if only want to join via audio you're in! Very user friendly. Cons There actually aren't any that I can think of. Prior to the latest GUI look and feel, the only thing I would have liked to have seen (and have it now! ) was the ability to pin and unpin the video window. Review Source Dan K. Enterprise Relationship Manager Events Services Used the software for: 1-2 years ### "IT JUST WORKS!" August 5, 2019 5.0 It's solved numerous problems, from bad inter office and client communications to incompatibility with our disparate tech, to increasing engagement with our mobile users. Pros Interop with Skype, Teams, Hangouts to Polycom & Cisco HD Quality Cloud security QR code scanning to launch video calls Simplicity Reliability Cons Nothing. Really. Seriously, it just simply works. Review Source James A. Consulting Engineer Used the software for: 1-2 years ### "Amazingly simple" May 19, 2018 5.0 It's the missing common denominator that allows anyone with a video enabled endpoint to join a video meeting. Pros Videxio is the secret sauce to a "any device, any endpoint" integrated video solution. Whatever your flavor of video endpoint Videxio will integrate it all together with an exceptional user experience. It seamlessly integrates Skype with non-Skype endpoints. Videxio also can stream directly to YouTube for live viewing and recording "out of the box". The videos can be made private or public and watched at a later date. I've also worked with videxio tech support and they have been very responsive, helpful and efficient. Their support gets two "thumbs up" from me. Cons This is a tough one because it does so much already. Request your trial license and check it out for yourself. Review Source Carina Charlotte C. Senior Inbound Marketing Strategist Used the software for: 6-12 months ### "Really easy to use and high quality in both video and sound!" April 13, 2018 5.0 More efficient meetings and less travel time Pros The simplicity. I work in a remote team and the possibility to just share a link and then my colleges or customers can just click the link and get into the meeting makes it efficient to use. I now use less time on travel and my meetings are more efficient than earlier. And I also want to mention the screen sharing that is of very high quality and easy to use. Cons This is a very hard question to answer really. But if I have to point out something I do miss a chat function. However, Videxio has told us that they are working on this. Review Source JN Joseph N. Senior Solutions Architect Telecommunications Used the software for: 6-12 months ### "Pexip is changing the game!" March 4, 2019 5.0 Today with the market trends leaning towards MS Teams migration from a workflow perspective (at least this is what Im seeing with the majority of my customers) Pexip is leading the way in supporting the integration between that new world and the traditional VC world. In simplicity and in cost Pexip has a solid number one position in my opinion addressing this new and growing business problem. Pros I absolutely love the agnostic approach Pexip is taking to truly offer a connect to anyone from anywhere approach. Most importantly is their Microsoft Teams capability with so many of my customers, and I believe the market as a whole are strategically road-mapped to migrate to Microsoft Teams. Currently, there are only three cloud interop providers officially certified to support Microsoft Teams integration and I feel Pexip does it best. Cons At the moment, its unidirectional into the MS Teams environment. Once, Pexip supports bi-directional calling between the Teams and traditional VC environments, I think you will be hard pressed to find any cons. Review Source SH Shane H. Business Development Used the software for: 2+ years ### "Powerful and easy to use video conferencing" May 18, 2018 5.0 Pros Extremely easy to use, great interoperability across devices, very powerful with up to 50 participants on video calls. Cons The Videxio video conferencing service does exactly what it claims to do - I really couldn't fault it! Review Source AM Alf M. IKT UC/Networking admin Government Relations Used the software for: 1-2 years ### "Great Video solution" March 11, 2019 5.0 We are using it as an overall video plattform. Integrated with Cisco/Tandberg codecs. We have call between all plattforms. Pros Connectivity towards SfB, other SIP based video solution. We could make a call to our VRM´s and then have our VRM´s to automatically call hardware video endpoints. Cons Hm, could not come up with anything, compared to what this is meant to be. Review Source AU Ante U. CTO Telecommunications Used the software for: 2+ years ### "Pexip-best solution for collaboration" July 10, 2020 5.0 Pros Great flexibility, superb interoperability, easy integration to different enterprise environments. Cons On prem solution too pricey for small companies. Review Source GS Greg S. Director of Service Sales Used the software for: 1-2 years ### "Very easy to use - the picture quality is excellent and interoperability is key" May 18, 2018 5.0 Collaboration with customers and my team- no dropped calls very easy to use- robust Pros It is built for Videoconferencing- registers the endpoints... much less dependent on the web- the coverage in China is robust as many of our customers have locations there Cons The Videxio story has to be told for other people to fully grasp its advantages too often compared to cheaper alternatives- look behind the curtain and Videxio excels... Review Source cD carlos D. BDR Information Technology and Services Used the software for: 6-12 months ### "Best product on the market " February 28, 2019 5.0 As business evolves and more employees move to remote positions we are able to keep our employee retention high because of our happy and productive employees. Pros Ease of use. Perfect interoperability. Pexip makes communication with anyone easy! Cons nothing, Pexip has changed my ecosystems to work more effectively, very happy customer Review Source LE Lee E. Pre-Sales Manager Information Technology and Services Used the software for: 1-2 years ### "Conferencing Finally Made Simple!" February 28, 2019 5.0 Overall it's a great, simple and cost effective way to collaborate with colleagues and customers. Plus the obstacles in setting the service up are almost non-existent in comparison to traditional VC implementations. Pros Simplicity of the user actions when joining a meeting and navigating the software interface through the WebRTC Client Cons Haven't yet implemented a way to change the Video Screen layout to show the traditional 4 or 6 images in large format - this MUST come to the product! Review Source JPV Jan Pieter V. Sales Manager Information Technology and Services Used the software for: 2+ years ### "Ricoh Document Center Haaglanden use of Videxio" September 27, 2018 4.0 Pros The software in combination with our SX10 camera and the Ricoh Interactive Whiteboard is very easy to use. It brings me in contact with everybody who has a laptop of conferencing system. The use of this platform enables my to organise my days better and allows me to share life informatie with member of my team. Cons I don't have issues wit the software. For us as a Ricoh reseller brand awareness could be increased some more. Review Source MB Muhammad B. Professor E-Learning Used the software for: 1-2 years ### "Professor" December 26, 2018 5.0 Pros About meeting room for learning proccess to support our job as a professor Cons Supporting for meeting virtually in the learning Review Source PR Paul R. Account Manager Information Technology and Services Used the software for: Less than 6 months ### "Pexip interop" May 10, 2019 5.0 Pexip has driven business with its inter-op capabilities within the Google Universe. No one has the features that Pexip has implemented. Pros The software is simple to use and easy to configure Cons The Cons on the software are its cost. Many of my clients find it expensive to deploy. Review Source AA Asta A. Used the software for: ### "Excellent meeting software" December 8, 2016 5.0 Works very well for our organization. Secure connection and good quality. We had excellent support as well and use this every day. Review Source CF Cy F. President Telecommunications Used the software for: 2+ years ### "Pexip - a great way to bring it all together" April 14, 2022 5.0 My overall experience with Pexip has been very positive. Pros I like the ability to bring a legacy codec into Teams, Zoom, etc. Pexip allows you to let people who are use d to making a single button call for a codec and bring it into a Teams or Zoom call. The software is easy to use. There is almost no learning curve for this. Cons I don't really have a con for this other than that it is not as well known as Zoom or Teams. Review Source JW John W. European Services Enablement Coordinator Information Technology and Services Used the software for: 2+ years ### "Powerful, reliable conferencing that is simple to use." February 28, 2019 5.0 Pros There are some great, unique features with the Pixip solution. The combination of dedicated application for the desktop and mobile, combined with really high quality WebRTC ensures that any meeting is easy to join. Simply have a link to click and you are in a meeting. Add in the ability to call natively from Skype for Business and to connect standard room systems and there isn't anything that we can't connect. They have even innoated the ability to brin room systems into meeting without having to dail lengthy call strings that can confuse users and put them off booking the resource. The whole system is built on simplicity. The Mobile application being a fully fledged endpoint is another strong point. Rather than being just a simple video add in or control for a third party, it allows you to join or make a video call from any network, wherever you are. Cons Sharing content from iOS isnt available yet. As an Apple iPad Pro user, I tend to have most of my documents on my tablet, meaning that I have to email them to a desktop machine to share. This feature is on Android, but iOS is still pending. Review Source AS Aman S. Consultant Information Technology and Services Used the software for: 2+ years ### "Pexip One" July 23, 2020 5.0 Technical support Team is fantatsic . Prompt reply on ticket and timely resolution is really appreciable. Team answer the queries to overall satisfaction. Pros The developments which keeps on happening in existing Pexip S/W version to overcome any bugs and provide new features in upcoming releases is one of the key point .Above that ongoing development in terms of integration with other Partners is most valuable feature. Cons Conference setup through Skype have conference ID. As of now, the only way to search conference ID is to create local policy script. Create a local policy profile (Call Control > Policy Profiles) and add the script to "Service configuration policy", then apply the policy profile to the locations. Can we simplify in the upcoming releases to avoid such script . Reason for choosing Pexip Connect Earlier, I had worked on Cisco MCU appliances . Pexip is much better in terms of licensing/documentation \[which is self -explanatory \]/integration with third party products /dashboard for Live conferences. All these points make it a user friendly product. Review Source RB Rory B. CEO Information Technology and Services Used the software for: 2+ years ### "Pexip: Pioneer and Disrupter" May 6, 2020 5.0 My experiences with Pexip have always been open, honestly and professional. Their engine can only be described as the Rolls Royce of Video Conferencing due to their pioneering and advancements throughout the history of the space Pros What I like most about this software is that I trust it and it’s pedigree. There is a core and a spine that runs through Pexip that has always been both pioneering and disruptive. Add to that the fact that their roots trace back to the very beginnings of video conferencing as a service through product and software development. The retained knowledge combined with a passion for innovation define them. Cons They are not as feature rich as many of the competition. This is more due to their exacting standards and reading and concentrating on where the market needs return which has always been their way. Their attention to detail means that they release when ready having predetermined and measured impact. Reason for choosing Pexip Connect We are a collaboration technology specialist so use all of the tools above. This gives us a detailed insight into the overall marketplace. Review Source Similar Products Featured ## Related categories [Web Conferencing](https://www.capterra.com/web-conferencing-software/)[Meeting](https://www.capterra.com/meeting-software/)[Video Conferencing](https://www.capterra.com/video-conferencing-software/) ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.