# Page 2 | Pexip Connect Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 2 - Is Pexip Connect the right Web Conferencing solution for you? Explore 62 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/221983/Pexip/reviews

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Pexip Connect

4.8 (62)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Page 2 - Reviews of Pexip Connect

## Showing most helpful reviews

Showing 26-50 of 62 Reviews

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Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

DS

David S.  
MD  
Telecommunications  
Used the software for: 2+ years

### "The market's leading on-premise professional multipoint software"

February 28, 2019

5.0

Providing high quality multipoint capabilities for those not wanting everything in the cloud (yet)

Pros

Unlike older hardware solutions which were inflexible on the number and physical location of ports, with Pexip you can spin it up where needed, and only pay for ports you need to concurrently use.

Cons

Its still on-premise and most companies are looking at cloud. Hopefully their acquisition of Videxio fixes this one.

Review Source

Response from Pexip

March 1, 2019

Hi David, thanks for your review. Although Pexip Infinity is a perfect fit to comply with stringent on-premise requirements, it can also be hosted in a secure data center, in the cloud or a combination of both. Pexip can be deployed in popular cloud environments such as Microsoft Azure, Government Cloud, Amazon Web Services, Google Cloud Platform, and many other environments. After the merger with Videxio, Pexip is able to offer high-quality cloud video conferencing and interoperability as a service for customers preferring not to self-host the solution. If you have any additional questions on deployment options please reach out to your Pexip account manager or contact us at https://pexip.com/company/contact/

Allan Rud H.  
Aktivitet Udvalgs formand  
Telecommunications  
Used the software for: 2+ years

### "The Swiss army knife for video conferencng solutions"

March 26, 2019

5.0

Top professional solution provided by professional people. Flexible to the max and yet the manage to keep on developing the solution.

Pros

The flexibility is outstanding. You are able to communicate with most video endpoint solutions without a hassle

Cons

Really nothing. This solution is outstanding

Review Source

JA

Josh A.  
Systems Engineer  
Telecommunications  
Used the software for: 1-2 years

### "PEXIP: small town experiance with big city features."

March 1, 2019

4.0

Our business is a Microsoft shop and we always had issues with having our MS tools communicate with our cisco conference rooms. We also had issues with external commutations. Unless you were federated in Skype we did not have the means to provide video to non employees . This has all changed and improved our foot print.

Pros

One of the only true interoperability providers out there. PEXIP can create order and ease in a confusing world. We did reviews\\POC's with many in this space and none provided the level of features that PEXIP does and they do it at a great price point. Small town comment has to do with quickness of response from support and dealing with that same core team. Great support (core team handles all support cases) Ease of use Runs as unix appliance (stable) easy to upgrade great mgmt. interface

Cons

Sometimes they many have too many options. In a world of non IT people I have seen people get confused if you give them too much. Simple is best. This has improved with the new webapp with version 20

Review Source

SW

Silco W.  
Director  
Information Technology and Services  
Used the software for: 2+ years

### "Pexip, reliable and secure"

July 10, 2020

5.0

Pros

The cloud service, the self hosted Infinity are very reliable and well supported. Quality of the services is extremely high and Pexip will do whatever they can to keep services running and secure. If customers have issues 99.8% of the time they are not related to the service but to end-user or end-customer network issues.

Cons

because the main focus is reliability and security the out of the box functionality is sober and doesn't evolve fast. It's a trade off between stability and functionality

Review Source

CW

Christian W.  
CEO  
Computer Software  
Used the software for: 2+ years

### "Premium video meetings still counts"

July 23, 2020

5.0

As a 20+ video conferencing user, quality matters and Pexip delivers the quality that I don't find in many competing platforms. From a technical standpoint, Pexip scales beautifully and is a great choice for on-premise and hosted services which is still a large segment.

Pros

The feature set is what you would expect but interop with both Microsoft Teams and Google Meet adds unique opportunities for those who wants both premium video and audio quality as well as security and scalability but also needs to be compatible with some of the most common platforms.

Cons

In comparison to Cisco Webex and Zoom, there is of course a lack of tools for webinars and classes 'out of the box', but that is just if those features are mission critical.

Review Source

JT

John T.  
Regional Manager  
Telecommunications  
Used the software for: 2+ years

### "Pexip -- Perfect for a Mixed VC environment and Preservation of Hardware Endpoints"

July 23, 2020

5.0

Easy to use and share content, not a lot of stress because the interface is as simple as it can get.

Pros

Since the majority of organizations are using three or more video conferencing solutions, anyone who needs to integrate a mixed VC environment (Cisco, Teams, Polycom, Avaya) and preserve their legacy video endpoints with cloud registrations, will find a high return on their investment with Pexip. Users can integrate Microsoft Teams and Google Hangouts, and allow their customers or vendors to join on their browsers. Add recording, and We RTC security (no plug-ins) the service is an all-around solution that pays for itself very quickly.

Cons

Although it is interoperable with Teams and Hangouts, I would like to see development of Zoom interoperability -- though I know they are their biggest competitors.

Review Source

LB

Luke B.  
Account Executive  
Information Technology and Services  
Used the software for: 6-12 months

### "Improving our customer environments"

February 28, 2019

5.0

Pexip has allowed our organization to communicate with our customers, vendors, and both internal and external partners with ease. The ability to schedule a call without much regard to the platforms being used on the far end saves time and hassle. It allows meetings to run smoothly with minimal setup time.

Pros

The biggest thing with Pexip is the ability to communicate across various platforms. The bridging of multiple hardware and software based systems allows organizations to communicate both internally and externally with anyone. This is paramount in an industry with so many options and Pexip is key to providing this flexibility.

Cons

While it's not a problem, by any means, the chat functionality is not as robust as it could be. It's still a great recent addition to the platform just very basic in functionality.

Review Source

EM

Eliz M.  
Coord. de Desarrollo  
Oil & Energy  
Used the software for: 6-12 months

### "I have used this program as a video conferencing tool."

January 30, 2018

4.0

It allowed me to do very fluid communications and with a strong sensation of telepresence, in the room it felt that we were indeed there. After the communication started, we had no interruptions and that benefited us in the image before our clients and colleagues from other offices.

Pros

I like its simplicity. It is a very easy software to configure. I think the low demand for bandwidth for videos is excellent. I was able to do conferences with a resolution of 720p with less than 384Kbps with smooth and uninterrupted audio. I tried the operation in its iOS version and it worked very well, it is in fact very similar to the desktop version and the web version, something that is very positive for the purpose of organizing a meeting with participants who are new using the software, since it is Very simple to explain how to use it. In addition, the software is intuitive. Very light in memory and processor resources.

Cons

I do not like the operation with some video conference equipment, for example the YEALINK, the remote rooms of PEXIP with this equipment can delay the beginning of the meeting since it remains "asleep". Configurations in the firewall can be a problem, since it varied from one version to another. It does not appear in the list of applications allowed in Forticlient, it must be added manually.

Review Source

BC

Ben C.  
CCO  
Biotechnology  
Used the software for: 2+ years

### "It just works"

February 28, 2019

5.0

Pros

I use Pexip as a Service on a daily basis. The quality is excellent and it is extremely ease to use. I also like its compatibility with a variety of collaboration platforms (such as skype for business and Teams)

Cons

The main thing i didn't like was the inability to change camera source whilst in a call. However, this has recently been fixed with an upgrade to the service

Review Source

GB

Gary B.  
Video Services manager  
Hospital & Health Care  
Used the software for: 2+ years

### "Pexip Review"

March 1, 2019

5.0

Pexip has become mission critical for our organization. We presently do over 1.6 million monthly minutes with the system. It has streamlined our meeting collaboration to a standard system and cut down on drive time exponentially.

Pros

Quality of the calls, ease of use for end users, branding portal and support

Cons

There is no ability to turn entry and exit tones off and on from the GUI

Review Source

JS

James S.  
Account Manager  
Information Technology and Services  
Used the software for: 2+ years

### "Pexip - excellent choice for UC interoperability "

February 28, 2019

5.0

We use Pexip every day for internal conferencing, and also deploy Pexip for clients. Pexip has proven to be a stable and simple to utilise glue, connecting our own and clients communications environments.

Pros

Compatibility with standards based VC, Microsoft Skype for Business & Teams, Google Hangouts.

Cons

Incompatibility with TIP protocol. Other than that, no cons.

Review Source

MS

Marc S.  
Design Consultant  
Information Technology and Services  
Used the software for: 1-2 years

### "Videxio's service is reliable, consistent, and easy to use!"

May 18, 2018

5.0

Easy to use

Pros

The quality of the service is second to none. I have yet to have a call where the quality was less than stellar and I am on several hours of video per week. Having the ability to connect up to 50 other users to my personal room is more than enough and quality never suffers. There is nothing worse than having a video call where everyone is buffering and no one knows how to join the call. There are also many platforms to join from - web browser, app, or client.

Cons

If I have to have a complaint it is the it can sometimes be too easy to use. There are many times where I think, "It can't be that easy!" so I'll make it more complicated than it is.

Review Source

Mike W.  
Regional Account Executive  
  
Used the software for: 2+ years

### "Very easy to use and convenient. Quality is very good and makes face to face meetings easier."

May 18, 2018

5.0

Pros

Simple, all can join quickly and easily. All I have to do is send a link and any number of people can join the call.

Cons

Not much to say in a con format - internet glitches can be an issue but not the fault of Videxio. I really dont have any issues.

Review Source

AW

Allan W.  
Manager Infrastructure and Managed Services  
Information Technology and Services  
Used the software for: 2+ years

### "Pexip (Videxio) Cloud Services - SightLink"

February 28, 2019

5.0

A very professional and helpful organisation who sell through Value Added Re-sellers like Internet Videocommunications.

Pros

The simplicity and ease of use as well as the capability to join from any device or platform

Cons

Plug-in for content sharing in Chrome, would like to see a version free of this

Review Source

SI

Steve I.  
Owner  
Telecommunications  
Used the software for: 2+ years

### "Winning with Videxio Cloud Videoconferencing!"

October 22, 2018

5.0

It works when you need it to and is so easy to invite others to a video meeting, allowing for reduced travel at most points in the sales cycle and faster decisions in a workflow. Most new users understand it immediately and it can span all sectors whether B2B, B2C or an individuals private usage...

Pros

Ease of deployment, fixed cost, continued development, great interoperability across other devices and business platforms....simple to re-create the physical meeting from anywhere !!

Cons

Nothing at the moment...?...……………………………...

Review Source

DP

David P.  
Systems Engineer, Video Infrastructure  
Telecommunications  
Used the software for: 6-12 months

### "Pexip Video Solution"

March 1, 2019

5.0

The documents available for Pexip are easy to read and contain complete instructions so setting up the Pexip bridge and testing it only took a short amount of time.

Pros

Pexip is a very well engineered product with software that is easily configured. It runs well in lots of different configurations because it is well thought out and tested thoroughly. The most needed features are close to the beginning of the configuration pages and the defaults are selected to already fit most situations.

Cons

I have heard that the H.323 feature set is pretty small on Pexip, but I still have customers that use H.323. Even though H.323 is far less popular now and probably will only become less popular for video over time, I would like to see a few more features there. Here is why, I sometimes see the Pexip bridge as a Rosetta Stone between all popular video systems and including older systems is sometimes easier if you have a lot of H.323 features.

Review Source

LH

Leighton H.  
Managing Director  
Information Technology and Services  
Used the software for: 2+ years

### "Awesome for Integration"

February 28, 2019

5.0

Great people, great software

Pros

Great software, the agility it provides to allow our clients to connect from any device is market changing

Cons

What is not to like about the flexible on-premise and cloud architecture

Review Source

GB

GE B.  
AV Solutions Manager  
Marketing and Advertising  
Used the software for: 2+ years

### "Great product with an unprecedented list of features and functinoality"

May 18, 2018

4.0

A total video conferencing solution with all the features and functionality included.

Pros

Interchangeability with other video conferencing devices along with recording and streaming are significant positives for the Videxio products

Cons

The Videxio product is a great evolving product, hope to have IM and the ability to monitor bandwidth statistics during a call as well as change camera and audio devices during a call.

Review Source

SH

Shane H.  
Sales & Marketing Manager  
Wholesale  
Used the software for: 2+ years

### "Impressive Interoperability"

March 6, 2019

5.0

Pros

Broad range of interoperability with other video platforms. Very easy to use. Can dial in from various devices. Content sharing.

Cons

Couldn't really fault it. It just works.

Review Source

jM

jamie M.  
Senior UC architect  
Telecommunications  
Used the software for: 2+ years

### "Posative service"

February 28, 2019

5.0

generally great and outages are rare and short lived

Pros

The system is simple and easy to use, always improving

Cons

The support in a live conference, is difficult to reach

Review Source

IB

Ingunn B.  
CEO / Co-founder  
  
Used the software for: 6-12 months

### "The best and most reliable video quality of any tool we've tried. "

March 28, 2018

5.0

Pros

The quality of video meetings has been super important for us. We had tried other video apps or software, but even if they were easy to use, poor quality video and audio would regularly let us down and reduce the effectiveness of our meetings. But we have now gone from only really using video when there was no other choice for a meeting, to relying on video heavily pretty much every day to connect our offices across Scandinavia, and more and more with clients as well.

Cons

There is not currently a chat feature to support the video collaboration. However, they have told us chat should be available very soon.

Review Source

EV

Erik V.  
aplication administrator  
Telecommunications  
Used the software for: 2+ years

### "very good product"

May 8, 2019

5.0

Pros

Its works. Easy to use. If you konow what to to easy to manage

Review Source

ARH

Alla Rud H.  
KAM  
Telecommunications  
Used the software for: 2+ years

### "The Best cloud video service on the market"

October 17, 2018

5.0

Really easy to use. Bought from the inviteres view and for the invited. Ip and running forstå time in under 5 minutes

Pros

Easy to use and High quality. Interoperbility the best we have seen in this marked

Cons

Nothing really. The service delivers more than promised

Review Source

VR

Verified Reviewer  
Product Marketeer  
Electrical/Electronic Manufacturing  
Used the software for: 1-2 years

### "Videxio helps us to work and meet flexible"

October 8, 2018

5.0

Pros

Easy to use, Good quality audio and video, No errors.

Cons

Not all endpoints are supported for the automatic set-up tool. (endpoint activation)

Review Source

VR

Verified Reviewer  
Network Engineer  
  
Used the software for: 6-12 months

### "Most convenient conference calling service"

May 18, 2018

5.0

Pros

It is very versatile and works in almost every environment. We like it that our clients can call into our "Room" with their Skype for Business accounts.

Cons

Sometimes I get disconnected from the call, but you just need to call back into the room to get back on.

Review Source

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