---
title: "YourCause Reviews 2026. Verified Reviews, Pros & Cons | Capterra"
description: "Is YourCause the right Grant Management solution for you? Explore 21 verified user reviews from people in industries like yours to make a confident choice."
source_url: "https://www.capterra.com/p/222066/YourCause/reviews/"
page_type: "reviews"
language: "en"
publication_date: "2026-10-21"
---

YourCause

3.8 (21)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated October 21st, 2026

# Reviews of YourCause

Ease of use

3.7

Customer Service

3.3

## Showing most helpful reviews

Showing 1-21 of 21 available reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Verified Reviewer  
Fund Development Manager  
Used the software for: Less than 1 year

### "Great interface!"

December 10, 2025

5.0

Pros

Very easy to use interface and love the single-sign-on feature to save all my previous applications and work.

Cons

No complaints from me, the only times I have issues is user error (thee grantor's custom instructions can be unclear).

Review Source

R

Reviewer  
Grants Programs Manager  
Used the software for: 1-3 years

### "Like flying a 747"

September 9, 2017

4.0

Pros

This software can do almost anything. The features are endless, and it's 100% customizable. If you need something from customer support, they're usually pretty quick and responsive. My colleagues who've used several other platforms are all impressed by the possibilities and options that aren't available on other systems.

Cons

Because there are so many possibilities, it really is like being in the cockpit of a 747. It's incredibly complex, and not at all user friendly. Also, since it's so customized, there's very little standard training materials available.

Review Source

R

Reviewer

### "Donor Services Coordinator"

August 8, 2014

3.5

Pros

It seems fairly easy to navigate. After only using it for about a month, I've been able to pick up on using the program fairly quickly. It's not hard to understand.

Cons

When deleting back months, you are not able to delete each month that you want at a time. You have to delete each month individually.

Review Source

R

Reviewer  
Grants Programs Manager  
Used the software for: 3-5 years

### "Overall ok. "

November 23, 2017

5.0

Pros

I most like the database. We run many applications through the software, creating an excellent platform from which to draw data for research, advocacy and program evaluation.

Cons

The un-intuitive functionality. The software is not user-friendly for people who do not have deep database experience. Formal training modules would help.

Review Source

R

Reviewer

### "Overall positive experience"

May 29, 2014

4.0

Pros

I like that the database is customizable; we are able to make changes to the database that make it work better for us. I love the people at Orange Leap. They have been very friendly and always try to be as helpful as possible. It is obvious that they try very hard to please their customers.

Cons

Sometimes, getting things changed seems to take a good amount of time and can cost a good amount of money. Sometimes, we have to pay for changes to be made in The Guru, and I am not sure why we are having to even suggest these changes, much less have been asked to pay for them, as many of them seem like they should have been there in the first place. Accessing the data externally has been relatively cumbersome and sometimes impossible. This has been disappointing, as we were promised this capability when we signed up with Orange Leap.

Review Source

Allison T.  
Analyst  
Used the software for: 1-3 years

### "Great donation software for charitable giving through company "

July 19, 2022

5.0

Pros

It’s easy and simple. Great to link charitable giving to company for a possible matching situation

Cons

There aren’t many cons, I suppose it would be nice to know easier what my company will match or not.

Review Source

R

Reviewer  
Public Art Program Assistant  
Used the software for: 1-3 years

### "I utilize this software for grant programs - applications and panels. "

November 22, 2017

3.0

Pros

The customer service and assistance from Jungle Laser associated with the software is great - timely, personalized and willingness to help.

Cons

It is not user friendly or intuitive and can often times seem glitchy and difficult to determine how each function works

Review Source

R

Reviewer

### "Less Than Impressed"

August 11, 2014

2.0

Pros

I have the ability to capture all the information about our giving partners in one place.

Cons

My biggest issue is the inconsistency of being able to access and report the data in the system. There's also a delay in response to our technical support issues.

Review Source

R

Reviewer

### "Newer user, good experience."

August 6, 2014

4.0

Pros

I love that everything (at least the functions that I need to use) is set out in a pretty straightforward way.

Cons

I don't like that I often have to navigate to a handful of different pages before I can get to what I need.

Review Source

R

Reviewer

### "Great product"

February 28, 2015

4.5

Pros

With the product, I like how easy it is to use. For the vendor, I appreciate the quick reponse time when I call with a question.

Cons

What I like least about the product is that it crashed a few times.

Review Source

R

Reviewer  
Treasurer  
Used the software for: Less than 1 year

### "Money goes in but doesn't come out"

April 27, 2016

2.0

Pros

The website is user friendly and easily navigated.

Cons

I have been trying for months to get monies from this organization that are matched funds. A parent at our school donates and their company matches the funds through this organization. I've been trying to get the monies for over a month now. I'm beginning to think that this is a tactic - another person might just give up.

Review Source

R

Reviewer

### "Database for donors in a non profit org"

August 8, 2014

3.5

Pros

You can save a lot of information and have it organization in to different fields.

Cons

Occasionally, the database will be very sluggish, or certain aspects won't work properly.

Review Source

R

Reviewer

### "Still a relatively new user"

August 8, 2014

3.5

Pros

I like that there are multiple ways to look up donor's records.

Cons

When running reports, the systems tends to be extremely slow for the operators working within the system.

Review Source

R

Reviewer

### "I don't use it much, but it gets the job done"

August 8, 2014

4.5

Pros

It's easy to search for what I need.

Cons

Some days, Orange Leap runs slow, but I think that has to do with our internet connection rather than with the vendor.

Review Source

R

Reviewer

### "OL Review from daily user"

August 22, 2014

3.0

Pros

I like the ability to customize what our organization needs.

Cons

I'm not able to pick up the phone and speak to someone or get immediate help with problems.

Review Source

R

Reviewer

### "Easy to use "

August 18, 2014

4.0

Pros

It is easy to use and has the ability to hold an extensive amount of details about a donor.

Cons

At times, when there is high usage, it can be slow.

Review Source

R

Reviewer

### "Organized and easy to use"

August 12, 2014

3.5

Pros

The server is reliable, and reporting is easy.

Cons

Some pages are click-heavy. I wish there was a mobile app. That would be wonderful.

Review Source

R

Reviewer

### "Orange Leap Review"

August 6, 2014

3.5

Pros

It puts everything in once place and is easy to navigate.

Cons

Processing times are sluggish, and the site crashes altogether at times.

Review Source

R

Reviewer

### "Orange Leap Review"

August 15, 2014

4.5

Pros

Overall, it's a great system.

Cons

Sometimes, when reports are running, it slows the system way down, making it hard to be productive.

Review Source

R

Reviewer  
Manager  
Used the software for: I used a free trial

### "Excellent "

April 11, 2018

5.0

Keep it up

Pros

It value for money and good to use .easy to use and better concepts. It has its own features and advantages

Cons

Better to use , it gives long life and comfortable. It features are Fanta. Very very easy to use the product

Review Source

R

Reviewer  
Secretary  
Used the software for: Less than 1 year

### "Good for those who don’t know where to start"

December 18, 2018

3.0

Pros

This is a great application for those who don’t know how to start being a philanthropist. It’s easy to use and you can include secondary parties in on the funding and what not

Cons

It has a few quirks that need to be fixed, sometimes the program can glitch.. also it’s jot the easiest o use without prior training

Review Source

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