# AccountEdge Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is AccountEdge the right Accounting solution for you? Explore 93 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/222114/AccountEdge/reviews

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AccountEdge

4.3 (93)

[View alternatives](https://www.capterra.com/p/222114/AccountEdge/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Reviews of AccountEdge

Ease of use

4.2

Customer Service

4.0

## Pros and Cons in Reviews

KB

Karen B

OwnerFarming, 11 - 50 employeesUsed the software for: More than 2 years.

“The linkage to Shopify was the big key selling point as it meant that staff could update our inventory immediately online using the sync link between the two software platforms from the main computer.“

May 27, 2024

KB

Karen B

OwnerFarming, 11 - 50 employeesUsed the software for: More than 2 years.

“So no internet with 3 computers and monthly subscriptions for all computers that are active means that we cannot afford, nor manage 12 months a year, the fees.“

May 27, 2024

KB

Karen B

OwnerFarming, 11 - 50 employeesUsed the software for: More than 2 years.

“Job Codes were brilliant in separating out the different projects we were building on farm, or the research component of our business, and we could view how much a project was costing. “

May 27, 2024

KB

Karen B

OwnerFarming, 11 - 50 employeesUsed the software for: More than 2 years.

“Disappointed with the service and now we cannot even raise a Support page, or the Knowledge Page, or the Community Support Page.“

May 27, 2024

KB

Karen B

OwnerFarming, 11 - 50 employeesUsed the software for: More than 2 years.

“Having used the Australian MYOB since 1996 ,AccountEdgePro was an immediate replica with extras which made the transition really smooth. “

May 27, 2024

KB

Karen B

OwnerFarming, 11 - 50 employeesUsed the software for: More than 2 years.

“No notice was given, our customers started complaining that we had not sent them the plants that they ordered which was first indication that anything was wrong. “

May 27, 2024

RQ

RENEE Q

ownerApparel & Fashion, 2 - 10 employeesUsed the software for: More than 2 years.

“Intuitive and easy to use.“

February 28, 2026

JM

Jeff M

PresidentMarketing and Advertising, 2 - 10 employeesUsed the software for: More than 2 years.

“Only paid support now that never resolved issues“

August 13, 2025

## Showing most helpful reviews

Showing 1-25 of 93 Reviews

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Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

VR

Verified Reviewer  
Treasury  
Accounting  
Used the software for: 1-2 years

### "The best one for the accounting & development financial of the company, i love it..!"

August 19, 2023

5.0

They are no problems about it , in my experience with the application is a good way for respect your financial ways

Pros

By AccountEdge any one can learn the best way for accounting his business management, it’s a good thing for analyzing financial services

Cons

It’s good for his skills, the way for using is a better ways ..!

Review Source

JH

Jason H.  
CFO/MCA  
Real Estate  
Used the software for: 2+ years

### "Good product if you have accounting background"

February 24, 2022

4.0

I really want to like this software more but their lack of development in several areas make that difficult. In many ways it is much better and more secure than Quickbooks so if that is the target product you are researching then this might be a good alternative for you and your business. As you should with any software like this do your research and plan out what your needs are and how you plan to use it to make sure this is the right thing for you.

Pros

Overall AccountEdge is a pretty straightforward product with regards to accounting. Its major strengths are budgeting and the input of that data, financial reporting (monthly books) and accounts payable.

Cons

There are some bigger issues that I am not a fan of with AccountEdge and in my 26 plus years of doing accounting I can say there are some poorer products but there are a lot of much better ones as well. Accounts receivable and the vendor/customer input needs some serious updating. We recently did an import of our data from the old owners to the new owners and it took the developers some serious time to get that figured our and fixed even after we were told it was not that difficult of a process by support. There is not mass way to remove and customer/vendor profiles. The billing system, if you want to give your customers the ability to be sent their month invoices and make payments, actually resides in another product, Account Edge Connect not in the base Account Edge. With that being said they only talk to each other with a manual "sync" each time you want them to update the other. There is no way to export data to a banking website for things like Bank of America's positive pay. So ACH's are a very manual process. If it was 10 years ago I could see why this wouldn't be a feature but its 2021 folks and this should be able to be done at this point. Especially with how virtual we all have to be nowadays. Support is hit or miss. There are a few really awesome folks and then again not so much. They offer no after hours support so you better only have an issue between 9am-5pm eastern time, otherwise you are stuck.

Review Source

LJ

Lonny J.  
Owner  
Alternative Medicine  
Used the software for: 2+ years

### "User for 30 years"

April 3, 2024

3.0

2\. I paid $7K for a shopify site because Accountedge advertised they supported Shopify. For years I could open software, hit a button and my accounting was done. Now sometimes t takes HOURS a day to enter my shopify sales because shopify says accountedge "fell out of compliance." Again Accountedge said they were developing an app that would synch my store but it, like the native mac version, is NEVER coming. They have a protocol for exporting sales from shopify and importing them into accountedge but support has refused to guid me through it. Their directions are unintelligible and they simply won't help. Absolutely HORRIBLE support for a 30 year customer that invested 7K in a site based on their say so.

Pros

Gets the job done, lets me do whatever I need to do.

Cons

1\. Accountedge discontinued native support for mac when it went to 32 bits and have been saying for about 5 years "we are working on a native version. " The DOS shell it currently operates in is awful and makes me feel like Im back n 1995. It's the slowest program on my computer. I call support 2x a year and it's always the same old thing "they are working on it." I was just told "As soon as we complete a project Apple makes a change to their OS so it slows us down. " Yeah well keeping programs current with each new OS is how computers work. Accountdege does anything I need but, on a MAC it's a miserable experience.

Review Source

VR

Verified Reviewer  
Owner  
Accounting  
Used the software for: 2+ years

### "Allow Time for Manual Entries "

January 13, 2022

4.0

Fine for a small business with employees, but requires a ton of manual entry., even with a subscription that costs hundreds of dollars per year.

Pros

I like the ease of use, clean interface, payroll liability payments and other features, like recurring transactions, that are similar to Quickbooks. Price is fair and support is helpful. I like that you can attach documents, but if their location is moved, its no longer accessible within AccountEdge.

Cons

Not online or bank feed friendly, no full-service payroll option. Report customization is extremely lacking.

Alternatives considered

[QuickBooks Online Advanced](https://www.capterra.com/p/189398/QuickBooks-Online/)

Reason for choosing AccountEdge

Capabilities with reasonable pricing

Review Source

VR

Verified Reviewer  
Chief Creative Officer  
Photography  
Used the software for: 2+ years

### "Longtime user. Could be better, but has been solid for us."

September 11, 2018

4.0

Generally good. Been using it for over a decade and it meets the needs of our publishing and consulting business just fine.

Pros

Fairly customizable to meet our unique needs. Love that payroll and inventory tracking are built in, not some extra service. Also tax forms (which are an additional fee), and credit card processing (but would be nice to use Stripe instead). Just added kits for inventory, which is long overdue. Basically it's one stop shop for us and meets all accounting, inventory, POS needs for phone sales.

Cons

That it is not an entirely online software solution so that we could easily (at no extra cost) access and work with data anywhere. That it does not integrate seamlessly with our ecommerce software (only works with Shopify, which is a more expensive and less flexible option than Bigcommerce). The tax form should integrate more seamlessly and be part of the monthly support fee.

Review Source

VR

Verified Reviewer  
Owner And President  
Music  
Used the software for: 2+ years

### "Don't use for more than one year"

September 12, 2018

2.0

Sadly, we started with the precursor and now, unless we want to redo our entire bookkeeping, inventory, customer list, and vendor list, we're stuck with this software.

Pros

I'm stuck with it. We started with a much earlier version.

Cons

Trying to find prior years' transactions is costly and a huge pain.

Review Source

Response from Priority Software US

September 13, 2018

Good Afternoon, I'm sorry to hear that you are having trouble with access historical transactions. Depending on how far back you are looking, you may need to open a back up of historical file to see certain details. We would be happy to help you if you are having trouble getting to your information. You can reach out to our NJ based Technical Support team for free at accountedge.com/help. Thank You - AccountEdge Customer Care

Gary P.  
Owner  
Marketing and Advertising  
Used the software for: 2+ years

### "Always Improving "

September 10, 2018

5.0

Been using AccountEdge Pro for 12 years and I’m completely satisfied with this product.

Pros

Works great for us Mac users and the features improve with every upgrade.

Cons

Have to customize forms with every upgrade.

Review Source

Response from Priority Software US

September 11, 2018

Hi Gary, Very happy to hear that AccountEdge is working well for your business. We do offer an upgrade tool for your Customized Forms so you don't need to recreate them when you get a new version. Here is a link to the support article to walk you through the process the next time you upgrade: http://support.accountedge.com/kb/upgrading/upgrading-company-file#FORMS2012 - AccountEdge Customer Care Team

Gary K.  
President  
Entertainment  
Used the software for: 2+ years

### "Couldn't be simpler!"

July 16, 2019

5.0

Only great things to say about this product.

Pros

AccountEdge Pro has made a work of difference in my company. With their easy to use dashboard, I can enter purchases, invoice customers, pay bills, create payroll, keep an accurate accounting of my banking and so much more. It is simple to use... even I can do it! It's a huge time saver and in the five years that I have been using AccountEdge, I have never had an issue.

Cons

Not a big deal but there have been a couple of times when I have had to realign the check printing format.

Review Source

VR

Verified Reviewer  
Owner  
Marketing and Advertising  
Used the software for: 2+ years

### "very good overall"

September 11, 2018

5.0

i believe the key word is "control" of the business finances through generally simple, user-friendly management of income, expenses, financial reports and tax preparations for the accounting firm.

Pros

generally user-friendly even for those like I who are not accounting-knowledgeable, good, patient, friendly accounting/tech support. although MYOB ownership and name has changed over the years, service quality, continuity and evolution has been smooth and positive.

Cons

a little expensive for a single person business and a couple of times there have been two situations where accounting support instructions to solution have not worked - albeit only twice over all these years.

Review Source

VR

Verified Reviewer  
dentist  
Medical Practice  
Used the software for: 2+ years

### "AccountEdge Pro"

September 10, 2018

5.0

See above

Pros

I bought the original software a long time ago because it was Mac based. I am only a Mac user.

Cons

I wish the decimal point floated. I know that that sounds silly but it would be nice. Plus, there needs to be a better way to put in "online" payments in check book. I only use checkbook and payroll. All the rest is a waste for me.

Review Source

BP

Bonnie P.  
Office Manager  
Packaging and Containers  
Used the software for: 2+ years

### "AccountEdge Pro review"

September 10, 2018

5.0

We have used AccountEdge for over 20 years. (When it was originally MYOB). It works with our small business very well for the price we pay. We tried another software that cost 10 times as much and it wasn't user friendly at all and had a lot of issues. Will stay with AccountEdge.

Pros

It is easy to use and figure out even without a manual

Cons

The inventory module puts a reversing entry in when you receive material and you have to take it out.

Review Source

Response from Priority Software US

September 13, 2018

Hi Bonnie, Our Inventory tracking in AccountEdge should not be requiring you to manually make any changes because of a reversing entry. I spoke with our technical support team and they would need more details to fully understand what is happening in the software. You can reach out to our support team at accountedge.com/help for free to get this figured out. Thank You - AccountEdge Customer Care

GS

Glen S.  
Owner/President  
Automotive  
Used the software for: 2+ years

### "AccountEdge Pro/The best ever!"

September 10, 2018

5.0

I have had this software since early 90's when it was MYOB (Mind Your Own Business). Loved the name! I had already gotten Quicken and was lost from the start. I didn't even install it to my computer, it was so confusing. MYOB/AccountEdge was so easy to set up. It took me no time at all to be up and running. I waited a year or so to get the payroll module... what a mistake. I should have gotten it at the same time... again... easy , easy , easy. I was spending hours upon hours doing payroll, withholding, employee records...etc... got set up... now it only takes me minutes. Love it!

Pros

Easy to set up, easy to use, easy to understand, just plain easy.

Cons

It has too much? lol. I don't use a lot of the features that are available, but if I need something, it is there.

Review Source

DB

Dave B.  
Principal  
Information Technology and Services  
Used the software for: 2+ years

### "They screwed the MacOS users"

December 13, 2022

4.0

Good, until they walked away from the Mac user base.

Pros

Mac-focused. Easy to use. Easy to understand.

Cons

After 20+ years of supporting Mac users, they just dropped us.

Reason for choosing AccountEdge

theie Mac history

Review Source

SG

Sandra G.  
Secretary  
Construction  
Used the software for: 2+ years

### "Great Customer Support"

September 10, 2018

5.0

Pros

I manager the office of a small company. We were using QuickBooks. Since their customer support was less than helpful and not based in the States, when we switched our computer system, I switched our accounting software to AccountEdge. The three big keys for me was that AccountEdge had customer service available here in the States that can be reached easily with a phone call, the price is reasonable, and they have a decent program.

Cons

Corrections and adjustments are more difficult to make.

Review Source

TI

Tom I.  
Pres.  
Wholesale  
Used the software for: 2+ years

### "AccountEdge Pro Long-Time User"

September 10, 2018

4.0

AccoutEdge Network Edition allows us to use multiple workstations to manage our daily sales, payables, and biweekly payroll.

Pros

Comprehensive for what we need it for. All cash accounts, including checking; receivables; payables; payroll; and more.

Cons

We've used it for so many years that we've gotten very used to it. Because we don't have a learning curve anymore, I don't have complaints. It would be better if it integrated more easily into our database, or Excel.

Review Source

JuP

Jong un P.  
Marketing  
  
Used the software for: 2+ years

### "We use AccountEdge at work and it works okay"

October 3, 2017

4.0

Easy to use and good accounting software over all.

Pros

It is really easy to use. Most of the new employees have learned how to use it efficiently quickly so far.

Cons

Not being able to set 'search by' is the big one. Whenever sales team take orders, they have to type in the description of the products when taking an order or looking it up. Would be great if we could set 'search by item name' and 'contains' instead of 'starts with'.

Review Source

JB

Jeremy B.  
Attorney  
Law Practice  
Used the software for: 2+ years

### "AccountEdge Pro review "

September 11, 2018

5.0

I have been very happy with AccountEdge Pro since moving from another piece of software that could not easily handle retainers. I run a law office and this feature is very important to keep track of clients deposits.

Pros

I enjoy the number of features, like the built in payroll option, custom invoices, and the ability to handle retainers.

Cons

The software can take some time to learn to use if you are not familiar with accounting rules.

Review Source

JD

Jeanette D.  
Controller  
Non-Profit Organization Management  
Used the software for: 2+ years

### "Accountedge for a non profit"

January 26, 2017

5.0

As a new user, I had the opportunity to use customer support for free for only 30 days. Sometimes it is frustrating to not be able to turn to someone with a question, but anyone with a lot of accounting experience can easily use the software. One of the pluses for our non profit, it that our payroll service is linked with our accounting software and they process out monthly and quarterly returns very inexpensively.

Pros

see my comments

Cons

see my comments

Review Source

SR

SHARI R.  
secretary  
Retail  
Used the software for: 2+ years

### "SDR"

September 10, 2018

5.0

Pros

The software is easy to teach and use in our business.

Cons

We get inventory error messages when we do not expect them.

Review Source

Response from Priority Software US

September 12, 2018

Hi Shari, We offer free technical support via email for our customers. Please reach out to our technical support team at accountedge.com/help the next time you receive a random error message. We would be happy to help. - AccountEdge Customer Care Team

TG

TANYA G.  
COMPTROLLER  
Construction  
Used the software for: 2+ years

### "Johnson County Foam Inc"

September 10, 2018

5.0

the duplicate feature is by far helping with making sure entries are not duplicated therefore creating less entries for reversal in which looks better overall for accounting and reporting to the CPA purposes

Pros

it is very user friendly and easy to get around in the software

Cons

would like to see more customization in running the reports

Review Source

VD

Virginia D.  
Office Manager  
Non-Profit Organization Management  
Used the software for: 2+ years

### "Unity School Inc."

September 25, 2018

4.0

I have been using it for 6 years now and am really pleased with the product and with the support team.

Pros

I really like how easy it is to learn, and how you can undo or repair mistakes

Cons

I am having some problems with my save page not showing up full page.

Review Source

RM

Robert M.  
Owner/Broker  
Real Estate  
Used the software for: 2+ years

### "Great accounting software"

November 27, 2018

5.0

Great program and we have been using it for over 6 years now.

Pros

Easy to use and great for running reports to track our numbers.

Cons

The apperance of the software is a little dated.

Review Source

DM

Dan M.  
President  
E-Learning  
Used the software for: 2+ years

### "Excellent producr"

September 10, 2018

5.0

I have used the product for years - very pleased.

Pros

Ease of use and value for the money. Very pleased.

Cons

Limited use on multiple machines. Otherwise no concerns.

Review Source

LY

Lisa Y.  
Bookkeeper  
Construction  
Used the software for: 2+ years

### "AccountEdge Review"

September 10, 2018

4.0

Pros

Easy of using, the detail that you can get with your reports

Cons

That when you upgrade the software it does't save and move your forms over...Its a pain to have to re-create the invoices, etc.

Review Source

Response from Priority Software US

September 11, 2018

Hi Lisa, We offer an upgrade tool for your Customized Forms so you don't need to recreate them when you upgrade to a new version. Here is a link to the support article to walk you through the process the next time you upgrade: http://support.accountedge.com/kb/upgrading/upgrading-company-file#FORMS2012 - AccountEdge Customer Care Team

SR

Susan R.  
owner  
Farming  
Used the software for: 2+ years

### "Using Account Edge"

September 24, 2018

5.0

Pros

I started using your program years ago when it was called MYOB. Even though I don't use all of the features in the software I continue using it and keeping it updated. I have found that it is easy to navigate through and Tech support can always help me when I have a problem, which isn't that often.

Cons

When my customized forms don't transfer in the update .

Review Source

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