# Kimoby Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Kimoby Software - reviews, pricing plans, popular comparisons to other Cloud Communication Platform products and more. Source: https://www.capterra.com/p/222173/Kimoby --- # Kimoby Software Review 2026: Features, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. Independent research methodology Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/) [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Kimoby ## What is Kimoby? Kimoby is a leading cloud-based communication platform that enables Business Instant Messaging for improved team collaboration, exceptional customer service, and mobile payment requests. It helps business service departments reach the right person at the right time. Using the data and resources that businesses already have at their fingertips, Kimoby makes it easy to boost engagement and sales with instant marketing campaigns, automated reminders, multimedia files, and more. ## What is Kimoby used for? [Conversational Marketing Platform](https://www.capterra.com/conversational-marketing-platform-software/)[SMS Marketing](https://www.capterra.com/sms-marketing-software/)[Cloud Communication Platform](https://www.capterra.com/cloud-communication-platform-software/) Top alternative Featured Overall rating Based on 22 user reviews Reviews sentiment Positive 100% Neutral 0% Negative 0% Starting price $349 Flat Rate, Per Month Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Kimoby?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.kimoby.com&name=Kimoby) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Kimoby 5.0 (22) VS. [4.8 (21)](https://www.capterra.com/p/144641/TrueDialog/reviews/) Starting Price $349 Flat Rate, Per Month Starting Price $119 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 5.0 (22) Ease Of Use 4.7 (21) Value For Money 4.7 (19) Value For Money 4.8 (19) Customer Service 4.9 (21) Customer Service 4.8 (21) ## Kimoby alternatives [4.7 (27)](https://www.capterra.com/p/229449/iVision-Mobile/reviews/) Starting price $59.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [4.7 (135)](https://www.capterra.com/p/161117/Avochato/reviews/) Starting price $1.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [4.4 (44)](https://www.capterra.com/p/187336/Sinch-Engage/reviews/) Starting price $49.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 82% of reviewers rated it above 4 stars [4.6 (75)](https://www.capterra.com/p/160386/Salesmsg/reviews/) Starting price $25.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Appointment Scheduling 4.9 (14) 35.71% of 14 reviewers that rated this feature as important or highly important Schedule appointments via a calendar 2-Way Messaging 5.0 (11) 45.45% of 11 reviewers that rated this feature as important or highly important Send and receive text messages to communicate with clients or prospects in real-time Contact Management 5.0 (11) 45.45% of 11 reviewers that rated this feature as important or highly important Manage, organize, and store contact information Contact Database 4.9 (10) 40.00% of 10 reviewers that rated this feature as important or highly important Centralized database of stakeholders and their contact information such as names, address, phone number etc. Scheduled Messaging 5.0 (10) 40.00% of 10 reviewers that rated this feature as important or highly important Send individual or bulk text messages at predetermined times Multi-Channel Communication 5.0 (4) 50.00% of 4 reviewers that rated this feature as important or highly important Allows communication with customers or users via multiple channels such as phone, email, live chat, etc. Kimoby 60 features Send and receive text messages to communicate with clients or prospects in real-time Dashboard to view the status of ongoing processes, identify current incidents and track past activities Track and document all activities across devices, networks, and other systems Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Application programming interface that allows for integration with other systems/databases Manage various aspects of appointments including booking, rescheduling, canceling Schedule appointments via a calendar Identify a particular segment of population based on specific criteria and customize your efforts to attract their attention Automatic reply functionality for incoming messages Create and automatically send premade copy in response to customer messages Send messages, notifications, or documents to an entire customer base at the same time Create, manage, and send invoices or bills to customers Track and interpret campaign performance metrics Create a collection of marketing actions to complete specific goals and plan and analyze campaign results Plan and strategize marketing campaigns Set campaign schedules by selecting start, pause, and end dates Group campaigns by project, client, or campaign for better management. Communicate using direct chat or messages within the system Provides a channel for team members to share media files, communicate, and work together Manage and track all internal and external communication conducted via calls, email, text, or chat Centralized database of stakeholders and their contact information such as names, address, phone number etc. Manage, organize, and store contact information A collection of customer information such as contact details, demographics, previous interactions, etc. Access previous interactions or concerns to maintain customer relationships Process of dividing customers into groups based on common characteristics Add customized logos and colors to align with company branding Customize data fields to support various needs and use cases Pre-designed layouts that can be customized to match preferences and requirements Import and export data to and from software applications Protect sensitive data for digital privacy Predefined actions automatically performed on the occurance of specific events Organize, prioritize, and manage incoming communications Track interaction history by documenting conversations for contacts Send messages to multiple subscribers at the same time Notifications via mobile devices Clients can submit payments via mobile devices Manage multiple campaigns in one system Allows communication with customers or users via multiple channels such as phone, email, live chat, etc. Coordinate marketing efforts across channels (email, landing pages, social media, etc.) Manage and support multiple languages Send personal messages to clients or attendees Adjust communications based on previous interactions or personal preferences Analyze and gain insights into data in real-time Send and receive messages in real-time via an online communication channel Receive data and information in real time Active monitoring of systems, applications, or networks Notifications that are delivered to users as soon as an event occurs Active reporting of data and metrics Receive system updates as soon as any changes are made Timed notification for any upcoming task, deadline, appointment, or activity Collection, analysis, and representation of numerical data and generation of reports to understand various patterns View and track pertinent metrics to find patterns and gain insights from data Send individual or bulk text messages at predetermined times Send promotional campaigns or transactional messages via text messages Send messages via SMS Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc. Gauge satisfaction and receive information for improvement and success Create, save, and re-purpose templates for emails, forms, etc. Set up connections to third-party platforms to improve business processes Consolidate and integrate communication tools as one platform or entity to enhance business communication and collaboration Get Advice We can help you find the software with the features you need. Features 5.0 (22) 5.0 Based on 22 reviews ## Pricing Value for money 4.7 (19) Basic $349.00 Flat Rate,Per Month Value for money 4.7 (19) 4.7 Based on 19 reviews ## Integrations [ Hunter](https://www.capterra.com/p/161625/Hunter/)[ CDK Global](https://www.capterra.com/p/122988/CDK-Global/)[ Dealertrack DMS](https://www.capterra.com/p/100994/Dealertrack-DMS/)[ Autosoft DMS](https://www.capterra.com/p/16157/Autosoft/)[ PBS Systems](https://www.capterra.com/p/2059/PBS-DMS/)[ AutoSoft Online](https://www.capterra.com/p/129786/AutoSoft-Online/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.9 (21) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.9 (21) 4.9 Based on 21 reviews ## User reviews Overall rating 5.0 Based on 22 reviews Filter by rating 5(21) 4(1) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent IN Irene N. Business Development Executive Construction ### "Customer Communications Management Tool with Content Marketing Capabilities " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 19, 2024 Pros Kimoby automates the entire process of marketing which saves time. Customer communication is also at breeze for 24/7 with Kimoby. Cons Kimoby does all what I yearn for on my end. Keep it up!. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. JS Jessica S. Brand Director Construction ### "Depends what you need it for" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 7/10 March 11, 2022 Pros We liked that it was very easy to use and set up, and can send things out automatically/scheduled Cons We did not like that users can easily opt out of receiving messages. We used this to remind employees to send timesheets but they would just opt out and it rendered the system useless Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. KS Klaudia S. Customer Experience Manager Automotive ### "Amazing product. " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 6, 2021 Pros Kimoby is very easy to use, with fantastic support. Great integration with the systems we use. Cons Would love to see a 2 way integration with other software's, i.e. CDK. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. MK MARCO K. SERVICE ADVISER Automotive ### "EFFICIENT TOOL" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 3, 2021 GREAT EXPERIENCE Pros INSTANT BACK AND FORTH COMMUNICATION COMPARED TO EMAILING, PICTURES AND VIDEO ATTACHMENTS ARE GREAT WHEN THE CUSTOMER IS DESCRIBING AN ISSUE ON HIS CAR. Cons I WOULD LIKED IT IF THERE IS COURSES IN PLACE TO HAVE US UTILIZE THE SYSTEM TO ITS LIMITS THAT IT OFFERS Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor August 7, 2021 Hi Marco, Thank you for your review! We are currently working on a video series that will provide educational content on how to use Kimoboby to excel at Business Instant Messaging. Follow us on LinkedIn to get updates on when these come out. All the best, The Kimoby team AF Auston F. Service Advisor Automotive ### "Kimoby keeps me available at all times. " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 30, 2021 Pros I love that Kimoby gives me the chance to connect with customers on my Phone, PC, or iPad! Cons When typing in a phone number there is a significant lag. Sometimes picks numbers no where near the invidual I am trying to access Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor August 2, 2021 Hi Auston, Thank you for your review! Our customer success team will be in touch with you to investigate the delay issue which seems to be an isolated situation. Talk soon, The Kimoby team MK maria k. service advisor Automotive ### "Easy platform to use and Fast way to communicate with clients" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 10/10 July 30, 2021 easy to use, quick. Its my immediate contact. I rarely have voicemails to follow up with anymore! Pros note setting able to write notes and reminders for myself and colleagues Cons cant void a payment link, wish I was able to also have video Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor August 2, 2021 Hi Maria, Thank you for your kind review! Good news regarding the 2 items you mentioned in the cons section! 1- Voiding a payment link is possible https://help.kimoby.com/en/support/solutions/articles/30000026703-canceling-a-payment-request 2- You can send videos directly from the mobile app or by adding a video file to the message on the desktop interface. https://help.kimoby.com/en/support/solutions/articles/30000031443-sending-a-video-from-the-mobile-app Please feel free to reach out to your customer success manager if you need assistance with these or any other features. All the best, The Kimoby team KV Kyle V. Assistant Service Manager Automotive ### "Great product, very user friendly." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 28, 2021 Love It! Pros Everything is displayed and very easy to access and read. Cons Nothing, so far everything is very easy to use and there are no features I can think to add. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor July 29, 2021 Hi Kyle, Thank you for the kind review! We're happy to see that our users enjoy the simplicity and performance of our platform. All the best, The Kimoby team JB john B. general manager Maritime ### "can't live with out it" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 28, 2021 Instead of playing phone tag or waiting on a reply email with service customers I can get the answers we need to keep the shop moving. before our guys had to change to another job or wait until we heard back from the customer for approval. Pros I no longer spend my day playing phone tag with customers. my team and I can all easily access customers any time and get the answers we need so we can keep working. Cons not as easy to reopen a conversation or go back to review one Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor July 29, 2021 Hi John, We're glad to hear that Kimoby is having such a great impact on your day-to-day and thank you for your feedback on reopening conversations. All the best, The Kimoby team KK KRISH K. OPERATIONS MANAGER Automotive ### "GREAT PRODUCT" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 28, 2021 VERY HAPPY, GREAT SERVICE, GREAT PRODUCT Pros EASE OF TEXTING CUSTOMERS USING YOUR COMPUTER. SAVED MESSAGES Cons NOTHING MUCH, I RECCOMEND IT TO EVERYONE Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor July 29, 2021 Hi Krish, Thank you so much for recommending Kimoby to everyone! All the best, The Kimoby team TW Tim W. Service Manager Automotive ### "Great Product" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 28, 2021 With Kimoby we were able to automate some of our tasks, which allows more time to be spent where it is needed. Pros Software easy to navigate, setting up new users is easy. If you need assistance, a Kimoby representative helps you right away. Verses some systems you actually talk to a real person. Cons Would like more reporting, would be nice if we could see if the customer actually came to the store and purchased any product. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor July 29, 2021 Hi Tim, Thank you for your review! Providing the best customer support is deeply ingrained in Kimoby's DNA :) All the best, The Kimoby team [View all Reviews](https://www.capterra.com/p/222173/Kimoby/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)