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Invoiced is an award-winning platform that helps buyers and sellers come together to securely send and receive invoices, pay vendors, and get paid. With thousands of customers in 92 countries and nearly $50 billion in receivables and payables processed, Invoiced is designed to automate all accounts receivable and accounts payable aspects. Schedule a demo to talk to an accounts receivable and accounts payable expert today.
Provider
Invoiced
Located In
United States
Foundation
2012
Open API
Yes
Deployment
Cloud, SaaS, Web-Based
Training
Live Online, Documentation, Webinars, Videos
Support
Knowledge Base, Chat, FAQs/Forum, Email/Help Desk, Phone Support
Whether you are a small business and need help with invoicing and collections or an enterprise-sized business and want to scale your finance operations - Invoiced can help!
Content Source: Invoiced
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Invoiced Reviews
Pros
The site has a clean feel, and it's pleasant to look at (and when you crunch numbers all day, they may as well be nice to look at).
I love the dashboard page - it provides an extremely helpful, visual look at key data (ex. the revenue we've invoiced vs. collected; the outstanding invoices we have out to our clients).
Customizable emails, great reporting, easy for customers (they have their own billing portal), amazing customer service.
Now I am motivated to go out and find more customers, now that I have figured out the getting paid part can be so easy and fun.
Cons
Onboarding has been a long and difficult process.
Lack of features to customize the invoice PDF. Customer Support, No live chat, not very communicative support team, for some reason they never understand what i want.
Can't work offline - For some this will be a problem. I can't really speak too much on what bothers me about this software.
The only issue I have with Invoiced is the lack of confirmation when issuing a refund.
"Awesome automated A/R but not sure if they are targeting small businesses anymore."
Overall: automated A/R from invoices generate in QBO is awesome
Pros: Reliable accurate integration with QBO. Great branding - our logos, client logos, etc.
Cons: Maybe it is not of interest anymore, but we seem to be on a legacy small business pricing plan that is far less than the current minimum. At $500/M this might not be worthwhile for our business.
"Great for billing "
Pros: Easy to use for billing with multiple currencies
Cons: The recurring payment is available for high tiers
"Decent Concept, Horrendous Execution"
Overall: Everything was working fairly well until October 2020. Invoiced rolled out an update to their Quickbooks Online connector and broke the planet. Instantly, the software began reporting hundreds of reconciliation errors. After reaching out to their support team, we were made to believe that we were the only client experiencing these issues, and were assured that they would be corrected quickly. Two and a half months later, we were still experiencing the same issues, and continued finding new problems that were caused by their software update. We had six different open support tickets to address various large problems that were affecting our business negatively. Our clients were not being billed as expected or were not being charged at all, the software began unexpectedly injecting new sku's within Quickbooks, and parts of their product no longer worked. We reached out to a few other companies that were also using invoiced.com and learned that they were experiencing the EXACT issues that we were experiencing! Then, came the fix. One would think that we would have been notified that anupdate was forthcoming, since we had an open ticket and had been living with these problems for months! Nope. We logged in one day, and learned that they injected hundreds of journal entries into our accounting system that were wrong and misstated our financials. It took us 20+ hours to correct this mistake. As of the date of this review, we are still experiencing many of these issues.
Pros: When we began using invoiced.com, it worked fairly well. Like any SaaS product, we encountered minor bugs and idiosyncrasies that didn't bother us very much. We used most of the product features and are well-versed in some of the advanced "capabilities." However, in the end, their solution caused more problems for us than it solved.
Cons: Their client support is non-existent, their software developers break things constantly, and basically, they can't get out of their own way. They do not seem to recognize that their incredibly invasive software sits in the exact center of the most important functions for any business - cash collections and communications with customers. On more occasions than I am able to list here, our clients have been negatively affected by their incapacity to do the most basic cash collection, communication, and data syncing activities competently and consistently.
"Automate A/R Collections, Payment Processing, and More"
Pros: The interface is well-made, and direct integration with major ERPs like NetSuite is big. The best feature, however, which made us pick Invoiced, is the high degree of flexibility as to the setup, customization, and ability to deploy custom CSS and scripting into a custom product for each user.
Cons: The setup process is rather self-serve, though guided as well, and did take longer than anticipated.
"Invoiced"
Overall: Very happy
Pros: Easy to use. Syncing with QB is great. Price is great for what you get.
Cons: would like to have customers add their own ACH info.
