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Invoiced

Invoiced

4.7 (143)
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Provider data verified by our Software & Services Research team, and reviews moderated by our Reviews Verification team. This page was last updated on November 10th, 2024.
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What is Invoiced?

Invoiced is an award-winning platform that helps buyers and sellers come together to securely send and receive invoices, pay vendors, and get paid. With thousands of customers in 92 countries and nearly $50 billion in receivables and payables processed, Invoiced is designed to automate all accounts receivable and accounts payable aspects. Schedule a demo to talk to an accounts receivable and accounts payable expert today.

Do you work for Invoiced?Manage this profile page

Invoiced Integrations

Slack logo
Slack
Salesforce Sales Cloud logo
Salesforce Sales Cloud
QuickBooks Online logo
QuickBooks Online
Dynamics 365 logo
Dynamics 365
Xero logo
Xero
Accounts Receivable Software for B2B finance teams: Invoiced accounts receivable software automates all aspects of billing, collections, payments, reporting, and forecasting – all within one online platform.
Complex invoicing: Dispute handling and resolution, deduction management, discounts, credits — we handle complex invoicing workflows.
Self-serve customer portal: Streamline invoicing with an intuitive portal. Customers can make payments, set up AutoPay, download receipts and statements, and even manage subscriptions or update information all in an easy-to-use, branded interface.
Smart chasing: Let us do the follow-up for you. Build your automated outreach cadences with the messaging and frequency that works for your business. Use Smart Chasing across email, letter, phone, and more– at the account level, the invoice level, or both
CashMatch AI™: Make payment matching easy by automatically detecting and processing remittance advice and handling short payments, overpayments, and more intelligently.

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How much is Invoiced?

Starting From:
Not provided by vendor
Per Month
Pricing Model: Per User
  • No free trial
  • No free version
Pricing Details (Provided by Vendor):
Everything you need to automate A/R for your business - Your complete billing CRM and dashboard - Advanced, multi-channel collections features - Your own branded payment portal

Invoiced Features

What solutions does Invoiced provide?

Alternatives to Invoiced

Invoiced
Invoiced

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Pricing Model:
Per User

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Xero

Starting from:
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Zoho Invoice

Starting from:
$0
Pricing Model:
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Value for Money
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NetSuite

Starting from:
Not provided by vendor
Pricing Model:
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Invoiced Reviews

Showing 5 of 143 reviews
Overall
4.7
Ease of Use
4.6
Customer Service
4.6

Pros

  • The site has a clean feel, and it's pleasant to look at (and when you crunch numbers all day, they may as well be nice to look at).

  • I love the dashboard page - it provides an extremely helpful, visual look at key data (ex. the revenue we've invoiced vs. collected; the outstanding invoices we have out to our clients).

  • Customizable emails, great reporting, easy for customers (they have their own billing portal), amazing customer service.

  • Now I am motivated to go out and find more customers, now that I have figured out the getting paid part can be so easy and fun.

Cons

  • Onboarding has been a long and difficult process.

  • Lack of features to customize the invoice PDF. Customer Support, No live chat, not very communicative support team, for some reason they never understand what i want.

  • Can't work offline - For some this will be a problem. I can't really speak too much on what bothers me about this software.

  • The only issue I have with Invoiced is the lack of confirmation when issuing a refund.

Most Helpful Reviews for Invoiced

Jeremy T. avatar
Jeremy T.
President
Information Technology and Services, 1-10 employees
Used the software for: 2+ years
Overall Rating
5.0
Ease of Use
4.0
Customer Service
5.0
Features
4.0
Likelihood to Recommend
8/10
Reviewer Source
Source: Capterra
August 25, 2021

"Awesome automated A/R but not sure if they are targeting small businesses anymore."

Overall: automated A/R from invoices generate in QBO is awesome

Pros: Reliable accurate integration with QBO. Great branding - our logos, client logos, etc.

Cons: Maybe it is not of interest anymore, but we seem to be on a legacy small business pricing plan that is far less than the current minimum. At $500/M this might not be worthwhile for our business.

Switched From: InvoiceSherpa
Reasons for Switching to Invoiced: sync issues and poor support
Yas S.
Consultant
Management Consulting, 1-10 employees
Used the software for: 2+ years
Overall Rating
5.0
Ease of Use
5.0
Customer Service
4.0
Features
4.0
Value for Money
5.0
Likelihood to Recommend
7/10
Reviewer Source
Source: Capterra
August 26, 2021

"Great for billing "

Pros: Easy to use for billing with multiple currencies

Cons: The recurring payment is available for high tiers

Alternatives Considered: QuickBooks Online
Reasons for Choosing Invoiced: I tried the free version at the time and I liked it.
Dana T. avatar
Dana T.
Chief Operating Officer
Marketing and Advertising, 51-200 employees
Used the software for: 2+ years
Overall Rating
1.0
Ease of Use
2.0
Customer Service
1.0
Features
1.0
Value for Money
1.0
Reviewer Source
Source: GetApp
May 18, 2021

"Decent Concept, Horrendous Execution"

Overall: Everything was working fairly well until October 2020. Invoiced rolled out an update to their Quickbooks Online connector and broke the planet. Instantly, the software began reporting hundreds of reconciliation errors. After reaching out to their support team, we were made to believe that we were the only client experiencing these issues, and were assured that they would be corrected quickly. Two and a half months later, we were still experiencing the same issues, and continued finding new problems that were caused by their software update. We had six different open support tickets to address various large problems that were affecting our business negatively. Our clients were not being billed as expected or were not being charged at all, the software began unexpectedly injecting new sku's within Quickbooks, and parts of their product no longer worked. We reached out to a few other companies that were also using invoiced.com and learned that they were experiencing the EXACT issues that we were experiencing! Then, came the fix. One would think that we would have been notified that anupdate was forthcoming, since we had an open ticket and had been living with these problems for months! Nope. We logged in one day, and learned that they injected hundreds of journal entries into our accounting system that were wrong and misstated our financials. It took us 20+ hours to correct this mistake. As of the date of this review, we are still experiencing many of these issues.

Pros: When we began using invoiced.com, it worked fairly well. Like any SaaS product, we encountered minor bugs and idiosyncrasies that didn't bother us very much. We used most of the product features and are well-versed in some of the advanced "capabilities." However, in the end, their solution caused more problems for us than it solved.

Cons: Their client support is non-existent, their software developers break things constantly, and basically, they can't get out of their own way. They do not seem to recognize that their incredibly invasive software sits in the exact center of the most important functions for any business - cash collections and communications with customers. On more occasions than I am able to list here, our clients have been negatively affected by their incapacity to do the most basic cash collection, communication, and data syncing activities competently and consistently.

Cody M. avatar
Cody M.
Controller
Entertainment, 51-200 employees
Used the software for: Less than 6 months
Overall Rating
5.0
Ease of Use
4.0
Customer Service
3.0
Features
5.0
Value for Money
5.0
Likelihood to Recommend
9/10
Reviewer Source
Source: Capterra
November 30, 2020

"Automate A/R Collections, Payment Processing, and More"

Pros: The interface is well-made, and direct integration with major ERPs like NetSuite is big. The best feature, however, which made us pick Invoiced, is the high degree of flexibility as to the setup, customization, and ability to deploy custom CSS and scripting into a custom product for each user.

Cons: The setup process is rather self-serve, though guided as well, and did take longer than anticipated.

Reasons for Choosing Invoiced: The customization abilities for our unique business models, and the willingness of the Invoiced team to roll up their sleeves and do something a little different. [SENSITIVE CONTENT HIDDEN] was also very straightforward and also came from a tech background - was able to be much more effective than a traditional sales team member.
diane B.
Controller
Information Services, 51-200 employees
Used the software for: Less than 6 months
Overall Rating
5.0
Ease of Use
4.0
Customer Service
4.0
Features
4.0
Value for Money
5.0
Likelihood to Recommend
9/10
Reviewer Source
Source: Capterra
August 17, 2021

"Invoiced"

Overall: Very happy

Pros: Easy to use. Syncing with QB is great. Price is great for what you get.

Cons: would like to have customers add their own ACH info.

Switched From: Ordway Platform
Reasons for Switching to Invoiced: Could not deliver on integrating with our accounting system. TOOO expensive