# Invoiced Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Invoiced the right Billing and Invoicing solution for you? Explore 149 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/222215/Invoiced/reviews --- Invoiced 4.7 (149) [View alternatives](https://www.capterra.com/p/222215/Invoiced/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of Invoiced Ease of use 4.6 Customer Service 4.5 ## Pros and Cons in Reviews JN Josh N RealtorReal Estate, 11 - 50 employeesUsed the software for: 1-2 years. “I also love the feature that allows me to have recurring billing because when you have a lot of constant customers, you can save a lot of time by just setting up this feature that can do it all by itself rather than setting up again everything every month.“ October 30, 2024 CH Colin H DirectorFinancial Services, 11 - 50 employeesUsed the software for: More than 2 years. “However, over time, support deteriorated, pricing became unclear, and communication broke down. Despite being a long-standing customer, our account was cancelled without warning, even after a pricing adjustment had been agreed.“ June 23, 2025 JN Josh N RealtorReal Estate, 11 - 50 employeesUsed the software for: 1-2 years. “Specifically, I like the that it has safety tools that allows me to connect with other business without the fear of fraudulent actions because the network of Invoiced makes sure that this doesn't happen, and it's key for each stage of our real estate process.“ October 30, 2024 mm maria m communication specialistApparel & Fashion, 2 - 10 employeesUsed the software for: 1-2 years. “Sometimes, autopayments glitches and we get complaints.“ October 8, 2025 AL Angou L HR ManagerNon-Profit Organization Management, 11 - 50 employeesUsed the software for: 1-2 years. “It has great security features that promotes data security so our data remains safe from any attacks.“ March 19, 2026 JN Josh N RealtorReal Estate, 11 - 50 employeesUsed the software for: 1-2 years. “One of the things that I dislike is that the price is a little bit high compared to other solutions that do the same things, but to be honest, it's a matter of convenience and what works best for me because I have been using this tool for a long time to switch to another one and potentially regret it.“ October 30, 2024 CH Colin H DirectorFinancial Services, 11 - 50 employeesUsed the software for: More than 2 years. “Integration with Stripe worked well, and the user interface made it easy to track invoice status and client payments over time.“ June 23, 2025 CH Connor H Account ExecutiveTelecommunications, 11 - 50 employeesUsed the software for: 6-12 months. “Unfortunately tiers are not explained during the sales process, so when you are making a decision based on how many invoices you plan on sending in a given month, it is very easy to over look the limitations on the account features.“ January 23, 2023 ## Showing most helpful reviews Showing 1-25 of 149 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Katie M. Owner, Manager Entertainment Used the software for: 1-2 years ### "Highly Recommend " October 6, 2025 5.0 My overall experience has been greatly positive. Invoiced has been a huge help as a small business owner. Pros I am appreciate the ease of use and value for money of this software. It's been a very reliable platform for invoicing and tracking statements. Cons I haven't had any issues with Invoiced and plan to continue using. I would recommend to others and have appreciated the simple to use platform. Review Source PD Pradnya D. Sr. Solutions Architect Non-Profit Organization Management Used the software for: Less than 6 months ### "Invoiced.com" November 30, 2020 5.0 Pros Simplicity of use, modern and easy to use UI for staff as well as customers, out of the box integration with Intacct (which is our accounting system), decent API for other integrations, SSO links that allow our external customers to log into their portals, very helpful and responsive staff, \[SENSITIVE CONTENT HIDDEN\] has been super helpful with helping in our integrations. Cons I like invoiced.com, and for the most part I don't really have any cons... just this one observation: I have not tried to do an integration myself, but work closely with a colleague who is integrating with Salesforce - it seems like the API integration was not very simple and intuitive for all our use cases. Switched from [NetForum Enterprise](https://www.capterra.com/p/184340/NetForum/) We moved our CRM to Salesforce from NetForum. NetForum has functionality to accept payments, which is not available in Salesforce, so we needed a solution that integrates with Salesforce, which would also be customer facing. Review Source DT Dana T. Chief Operating Officer Marketing and Advertising Used the software for: 2+ years ### "Decent Concept, Horrendous Execution" May 18, 2021 1.0 Everything was working fairly well until October 2020. Invoiced rolled out an update to their Quickbooks Online connector and broke the planet. Instantly, the software began reporting hundreds of reconciliation errors. After reaching out to their support team, we were made to believe that we were the only client experiencing these issues, and were assured that they would be corrected quickly. Two and a half months later, we were still experiencing the same issues, and continued finding new problems that were caused by their software update. We had six different open support tickets to address various large problems that were affecting our business negatively. Our clients were not being billed as expected or were not being charged at all, the software began unexpectedly injecting new sku's within Quickbooks, and parts of their product no longer worked. We reached out to a few other companies that were also using invoiced.com and learned that they were experiencing the EXACT issues that we were experiencing! Then, came the fix. One would think that we would have been notified that anupdate was forthcoming, since we had an open ticket and had been living with these problems for months! Nope. We logged in one day, and learned that they injected hundreds of journal entries into our accounting system that were wrong and misstated our financials. It took us 20+ hours to correct this mistake. As of the date of this review, we are still experiencing many of these issues. Pros When we began using invoiced.com, it worked fairly well. Like any SaaS product, we encountered minor bugs and idiosyncrasies that didn't bother us very much. We used most of the product features and are well-versed in some of the advanced "capabilities." However, in the end, their solution caused more problems for us than it solved. Cons Their client support is non-existent, their software developers break things constantly, and basically, they can't get out of their own way. They do not seem to recognize that their incredibly invasive software sits in the exact center of the most important functions for any business - cash collections and communications with customers. On more occasions than I am able to list here, our clients have been negatively affected by their incapacity to do the most basic cash collection, communication, and data syncing activities competently and consistently. Review Source DF Delroy F. Managing Director Marketing and Advertising Used the software for: 2+ years ### "My go to invoicing software of choice" August 24, 2021 5.0 Amazing software, love it. And use it every time I have a new contract. Pros It's easy to set up and get going, even if you're not using all the features, the billing and invoicing has saved me a lot of time. Cons Does not have an app, or I just don't know if it does. Would make it much easier to use quickly for those fast invoices Switched from [Adobe Illustrator](https://www.capterra.com/p/227125/Adobe-Illustrator/) I was amking pretty but very time consuming invoices when using illustrator and it also meant having to store it somewhere to have a consistent design, calculating was manual and not very effective. Review Source YS Yas S. Consultant Marketing and Advertising Used the software for: 2+ years ### "Great for billing " August 26, 2021 5.0 Pros Easy to use for billing with multiple currencies Cons The recurring payment is available for high tiers Alternatives considered [QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/) Reason for choosing Invoiced I tried the free version at the time and I liked it. Review Source CM Cody M. Controller Entertainment Used the software for: Less than 6 months ### "Automate A/R Collections, Payment Processing, and More" November 30, 2020 5.0 Pros The interface is well-made, and direct integration with major ERPs like NetSuite is big. The best feature, however, which made us pick Invoiced, is the high degree of flexibility as to the setup, customization, and ability to deploy custom CSS and scripting into a custom product for each user. Cons The setup process is rather self-serve, though guided as well, and did take longer than anticipated. Alternatives considered [Versapay](https://www.capterra.com/p/164271/VersaPay-ARC/)[Quadient Accounts Receivable by YayPay](https://www.capterra.com/p/213360/YayPay/) Reason for choosing Invoiced The customization abilities for our unique business models, and the willingness of the Invoiced team to roll up their sleeves and do something a little different. \[SENSITIVE CONTENT HIDDEN\] was also very straightforward and also came from a tech background - was able to be much more effective than a traditional sales team member. Review Source DB Diane B. controller Information Technology and Services Used the software for: Less than 6 months ### "Invoiced" August 17, 2021 5.0 Very happy Pros Easy to use. Syncing with QB is great. Price is great for what you get. Cons would like to have customers add their own ACH info. Switched from [Ordway](https://www.capterra.com/p/181852/Ordway-billing-and-revenue-automation-platform/) Could not deliver on integrating with our accounting system. TOOO expensive Review Source KR Kyle R. Assistant Controller Computer Software Used the software for: Less than 6 months ### "Great product, great price" November 19, 2020 5.0 Still in the process of onboarding. Very impressed with the features, price, and support. It has been a lot of work to get it onboarding, some of that has to do with the complexity and size of our business Pros So many of the available features will save our company time and money, and make our clients much happier and simplify their billing experience. Cons Onboarding has been a long and difficult process. The onboarding team has been very supportive, but due to the size and complexity of our AR, there have been many issues to resolve before going live Alternatives considered [Quadient Accounts Receivable by YayPay](https://www.capterra.com/p/213360/YayPay/) Reason for choosing Invoiced More options, cheaper price, better customer service Review Source SB SANDRA B. VP Finance Information Technology and Services Used the software for: Less than 6 months ### "Great Tool with Great Potential" November 19, 2020 4.0 I think this is a great product with very clear functionality. It has helped us have better visibility around collection efforts. Pros This system was extremely user friendly and has the fundamentals covered. Cons The reporting is limited and it would be beneficial if it would allow custom reporting in the system. Allowing for differences between customers or customer groups in the system would be helpful (e.g. use of credit card, invoices) Alternatives considered [Sage Network](https://www.capterra.com/p/143595/Lockstep-Collect/) Reason for choosing Invoiced The cost and functionality best met our needs. Review Source LG Larissa G. Accountant Professional Training & Coaching Used the software for: Less than 6 months ### "Great for Billing and Collections" December 3, 2020 4.0 Overall once setup the app does what its supposed to do. Pros I like the ease of having everything in one area to keep track of collections and promises to pay. I also like that customers can log in to view their statements and make payments so that I don't have to pull this info. Cons The setup was not as easy. We integrated with Netsuite and I wanted all open invoices to sync over which they did not. Only newly created invoices were created. I then had to manually upload which took more time. Alternatives considered [NetSuite](https://www.capterra.com/p/135757/NetSuite/) Reason for choosing Invoiced Better interface for customers to use than in Netsuite. Review Source KP Krunal P. Cybersecurity Analyst Information Technology and Services Used the software for: 1-2 years ### "Experience of Invoiced" August 7, 2024 4.0 Pros Invoiced is very easy to use and setup. It also has a strong customer support to help users if they need additional assistance. Cons Invoiced is very reliable overall. I am pleased with it's excellent features and continued support through my business operations. Some businesses could benefit from additional pricing structures depending on usage levels. Review Source VR Verified Reviewer CEO of skingorge Information Technology and Services Used the software for: 6-12 months ### "Invoiced- Billing tool" June 27, 2022 4.0 Overall, it is good software. Pros It is easy to use and set up. The dashboard is simple, and fits to any screen size, and the main layout is super easy to use. Its amazing feature not only save your time and money but also make clients happy. They simply made billing experience great and super easy. Cons As the monthly fee for the basic plan is $100 which add up. It is expensive for small business with limited revenue. Otherwise, it is an EXCELLENT tool for more established organization. Review Source CE Carlos E. CSR Legal Services Used the software for: 6-12 months ### "Super Invoiced" August 23, 2021 5.0 It's become very handy when following on client payments, good reminder, and keeps real track of the transactions. Pros User-friendly and useful features. Helps you to keep track of your payments and provides useful reminders. Cons As said above, it is indeed user-friendly, however, at first instance, it could take a little bit to get the hang of it. Review Source HR Hannah R. HR + Accounting Specialist Marketing and Advertising Used the software for: 1-2 years ### "Great software, user-friendly, easy to use!" August 17, 2021 5.0 Great! Excellent customer service, frequent improvements, and happy with the quality of the software. Pros I love how easy and intuitive it is to use, very user-friendly interface. Cons Wish there was a way to bulk-duplicate previous invoices from prior month without bulk-uploading a spreadsheet. Alternatives considered [QuickBooks Online Advanced](https://www.capterra.com/p/189398/QuickBooks-Online/) Reason for choosing Invoiced Price and integration options Review Source BS Brinard S. President Marketing and Advertising Used the software for: 2+ years ### "Best Invoicing platform I’ve ever used" August 23, 2021 5.0 Pros The simplicity of the User Interface and all of the functionality packed into the packages makes it a no brainer to stay with them. Cons Not much at all honestly. I wish that setting a custom email instead of the default no-reply was in the base package we’re in Review Source VR Verified Reviewer VP Operations Internet Used the software for: 6-12 months ### "Invoiced made our AR 100x better" May 30, 2019 5.0 Pros We LOVE Invoiced. Straight up has made our AR 100x times better. Now receiving payments is (and on time) now whereas before it used to be like herding cats, both our sales team and our customers. Now customers know when everything's due and our sales and success teams can focus on serving customers. We were able to integrate Invoiced with our application and business processes easily. Plus, our accountant loves being able to maintain an accurate AR balance, which made it much easier for us to move to accrual accounting. Truly night and day from our old home-grown way of doing AR. Such a great value. Cons Honestly, not a single thing is bad about Invoiced. Everything is super customizable, and when we got stuck, Invoiced customer support was able to get their engineering team to implement something custom to suit our needs. Review Source LP Logan P. Owner Used the software for: 2+ years ### "Simple, intuitive invoicing platform...great for small businesses" September 26, 2017 4.0 Pros The dashboard is clean and the cloud application is accessible anywhere. The dashboard is responsive to any screen size, and the menu structure is easy to navigate. The payment process for my customers is self-explanatory, and the emailed invoices / payment window make it easy to get paid on time. Cons As a paid application, I do wish it had more features and customization. I wish I had more control over the invoice design / styling, and the subscription setup and maintenance can be a bit cumbersome and limited in scope. However, not all invoicing software has this capability, so having subscription functionality at all is one reason I chose Invoiced. Most of the websites I both own and build use WordPress as a platform, and I wish Invoiced had a plugin or link to Woocommerce to better and more quickly facilitate a tie-in to these websites. They do have an API with good documentation as an alternative. Review Source AG Aneta G. Accounting Manager Broadcast Media Used the software for: 6-12 months ### "Great AR Tool" July 18, 2023 5.0 Pros Invoiced is very user friendly and connects to Sage Intacct which was a very important aspect for us. It made it easier for our AR team to do collections. Email reminders for upcoming or past due invoices are a big time saver! Cons Would be great if customers were prompted to update their credit card info before it expires. Review Source CP Chandra P. Owner Consumer Services Used the software for: 2+ years ### "Used for cleaning services" August 17, 2021 5.0 Pros It's so affordable, professional and easy to use. I don't want to spend forever writing up invoices so it's perfect. The fact it offers chasing and updates makes it less stressful as well Cons The time it takes for payments to be processed Review Source AG Alex G. Vice President Used the software for: 2+ years ### "I have been using Invoiced for two years now and I have been very pleased with it." September 18, 2017 5.0 Great invoice generator tool. Easy to track invoices. Pros Customer support is amazing. The website is very easy to use; the generated invoices look very professional. The catalog items are a time saver. The dashboard allows me to quickly identify late/unpaid invoices. Cons I do not believe it supports internationalization yet (I need invoices in other languages than English). Also, each customer could have multiple addresses (ship to / bill to) with different taxes applied depending on the ship to. These features would be great to have. Review Source MB Michael B. CEO Security and Investigations Used the software for: 2+ years ### "great interface, great support" September 19, 2017 5.0 Pros I really like the layout and the features of invoiced. The best thing, though, is the invoiced team's eagerness to listen to feedback and make small adjustments that really make a difference when you're a startup. Cons I dont think that there's much to say here. Maybe a "subscription canceled" notification for our customer would be great. Review Source VR Verified Reviewer LNP Coordinator, IC Telecommunications Used the software for: 2+ years ### "Get Paid through proper Invoicing of work hours" April 13, 2019 5.0 Very helpful. Pros I used the free invoice generator when I started working as an individual contractor. I got paid by sending them invoice which has the deailed description and number of hours tendered per day and its rate per hour. It sums up to a simplied invoice that is easy to read. Invoice generator is user friendly and you can use their free version if you are not required to upgrade. Cons Does not work when you have no access to an internet. Review Source KP Khoren P. Marketer Marketing and Advertising Used the software for: 1-2 years ### "I love how easy it is to use." September 20, 2017 5.0 I can get invoices generated quickly and easily, I can look up reports on clients, and see stats very quickly. Pros Invoiced provides a simple tool in order to charge clients for both one time invoices and recurring charges. I love how easy it is to use, and that it continues to automatically notify clients of declined payments, and tries to rerun the cards all on it's own!The support is super.if i need to know about a feature sometimes within minutes support answers.I did lots of research, and chose Invoiced. I highly recommend invoiced, particularly for subscription based services like mine where I provide marketing services. Cons Would be nice to have video tutorials for the features and for first time users how to setup recurring cancel ,...but I got used to it after a while with their easy follow help. Review Source DC Danielle C. Customer Data Manager Renewables & Environment Used the software for: 6-12 months ### "Very user friendly" November 23, 2020 5.0 I do not use the program as much as my colleagues but overall we are all satisfied with this product. Even though we've had some issues over the past year while using it, we have managed to solve the problems and continue to enjoy using Invoiced. Pros Right now we are primarily utilizing Invoiced for storing customer information and billing. Personally, I like how user friendly and aesthetically pleasing the system is. Everything that I need to find and use is within three or four clicks away which makes everything so much easier. Cons We have had a few glitching errors when it has come to the billing, and unfortunately, we have not had the greatest response time from the Invoiced team. Review Source KL Kevin L. CEO Used the software for: 1-2 years ### "Fantastic experience that has significantly simplified all our recurring billing" September 26, 2017 5.0 Pros It's extremely user friendly. We can create invoices and more importantly take recurring payments really easily and our clients seem to love it as well as we have a much better collection rate than we had with Blesta that always seemed to be broken. Cons The price is a little high compared to alternative that we can integrate into our site but we think it's well worth it. Review Source Similar Products Featured ## Related categories [Recurring Billing](https://www.capterra.com/recurring-billing-software/)[Accounts Receivable](https://www.capterra.com/accounts-receivable-software/)[Billing and Invoicing](https://www.capterra.com/billing-and-invoicing-software/) ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.