# Invoiced Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Invoiced the right Billing and Invoicing solution for you? Explore 149 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/222215/Invoiced/reviews --- Invoiced 4.7 (149) [View alternatives](https://www.capterra.com/p/222215/Invoiced/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of Invoiced Ease of use 4.6 Customer Service 4.5 ## Pros and Cons in Reviews JN Josh N RealtorReal Estate, 11 - 50 employeesUsed the software for: 1-2 years. “I also love the feature that allows me to have recurring billing because when you have a lot of constant customers, you can save a lot of time by just setting up this feature that can do it all by itself rather than setting up again everything every month.“ October 30, 2024 CH Colin H DirectorFinancial Services, 11 - 50 employeesUsed the software for: More than 2 years. “However, over time, support deteriorated, pricing became unclear, and communication broke down. Despite being a long-standing customer, our account was cancelled without warning, even after a pricing adjustment had been agreed.“ June 23, 2025 JN Josh N RealtorReal Estate, 11 - 50 employeesUsed the software for: 1-2 years. “Specifically, I like the that it has safety tools that allows me to connect with other business without the fear of fraudulent actions because the network of Invoiced makes sure that this doesn't happen, and it's key for each stage of our real estate process.“ October 30, 2024 mm maria m communication specialistApparel & Fashion, 2 - 10 employeesUsed the software for: 1-2 years. “Sometimes, autopayments glitches and we get complaints.“ May 27, 2026 AL Angou L HR ManagerNon-Profit Organization Management, 11 - 50 employeesUsed the software for: 1-2 years. “It has great security features that promotes data security so our data remains safe from any attacks.“ March 19, 2026 JN Josh N RealtorReal Estate, 11 - 50 employeesUsed the software for: 1-2 years. “One of the things that I dislike is that the price is a little bit high compared to other solutions that do the same things, but to be honest, it's a matter of convenience and what works best for me because I have been using this tool for a long time to switch to another one and potentially regret it.“ October 30, 2024 CH Colin H DirectorFinancial Services, 11 - 50 employeesUsed the software for: More than 2 years. “Integration with Stripe worked well, and the user interface made it easy to track invoice status and client payments over time.“ June 23, 2025 CH Connor H Account ExecutiveTelecommunications, 11 - 50 employeesUsed the software for: 6-12 months. “Unfortunately tiers are not explained during the sales process, so when you are making a decision based on how many invoices you plan on sending in a given month, it is very easy to over look the limitations on the account features.“ January 23, 2023 ## Showing most helpful reviews Showing 1-25 of 149 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Jeremy T. President Information Technology and Services Used the software for: 2+ years ### "Awesome automated A/R but not sure if they are targeting small businesses anymore." August 25, 2021 5.0 automated A/R from invoices generate in QBO is awesome Pros Reliable accurate integration with QBO. Great branding - our logos, client logos, etc. Cons Maybe it is not of interest anymore, but we seem to be on a legacy small business pricing plan that is far less than the current minimum. At $500/M this might not be worthwhile for our business. Switched from [InvoiceSherpa](https://www.capterra.com/p/154446/InvoiceSherpa/) sync issues and poor support Review Source DF Delroy F. Managing Director Marketing and Advertising Used the software for: 2+ years ### "My go to invoicing software of choice" August 24, 2021 5.0 Amazing software, love it. And use it every time I have a new contract. Pros It's easy to set up and get going, even if you're not using all the features, the billing and invoicing has saved me a lot of time. Cons Does not have an app, or I just don't know if it does. Would make it much easier to use quickly for those fast invoices Switched from [Adobe Illustrator](https://www.capterra.com/p/227125/Adobe-Illustrator/) I was amking pretty but very time consuming invoices when using illustrator and it also meant having to store it somewhere to have a consistent design, calculating was manual and not very effective. Review Source DT Dana T. Chief Operating Officer Marketing and Advertising Used the software for: 2+ years ### "Decent Concept, Horrendous Execution" May 18, 2021 1.0 Everything was working fairly well until October 2020. Invoiced rolled out an update to their Quickbooks Online connector and broke the planet. Instantly, the software began reporting hundreds of reconciliation errors. After reaching out to their support team, we were made to believe that we were the only client experiencing these issues, and were assured that they would be corrected quickly. Two and a half months later, we were still experiencing the same issues, and continued finding new problems that were caused by their software update. We had six different open support tickets to address various large problems that were affecting our business negatively. Our clients were not being billed as expected or were not being charged at all, the software began unexpectedly injecting new sku's within Quickbooks, and parts of their product no longer worked. We reached out to a few other companies that were also using invoiced.com and learned that they were experiencing the EXACT issues that we were experiencing! Then, came the fix. One would think that we would have been notified that anupdate was forthcoming, since we had an open ticket and had been living with these problems for months! Nope. We logged in one day, and learned that they injected hundreds of journal entries into our accounting system that were wrong and misstated our financials. It took us 20+ hours to correct this mistake. As of the date of this review, we are still experiencing many of these issues. Pros When we began using invoiced.com, it worked fairly well. Like any SaaS product, we encountered minor bugs and idiosyncrasies that didn't bother us very much. We used most of the product features and are well-versed in some of the advanced "capabilities." However, in the end, their solution caused more problems for us than it solved. Cons Their client support is non-existent, their software developers break things constantly, and basically, they can't get out of their own way. They do not seem to recognize that their incredibly invasive software sits in the exact center of the most important functions for any business - cash collections and communications with customers. On more occasions than I am able to list here, our clients have been negatively affected by their incapacity to do the most basic cash collection, communication, and data syncing activities competently and consistently. Review Source YS Yas S. Consultant Marketing and Advertising Used the software for: 2+ years ### "Great for billing " August 26, 2021 5.0 Pros Easy to use for billing with multiple currencies Cons The recurring payment is available for high tiers Alternatives considered [QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/) Reason for choosing Invoiced I tried the free version at the time and I liked it. Review Source CM Cody M. Controller Entertainment Used the software for: Less than 6 months ### "Automate A/R Collections, Payment Processing, and More" November 30, 2020 5.0 Pros The interface is well-made, and direct integration with major ERPs like NetSuite is big. The best feature, however, which made us pick Invoiced, is the high degree of flexibility as to the setup, customization, and ability to deploy custom CSS and scripting into a custom product for each user. Cons The setup process is rather self-serve, though guided as well, and did take longer than anticipated. Alternatives considered [Versapay](https://www.capterra.com/p/164271/VersaPay-ARC/)[Quadient Accounts Receivable by YayPay](https://www.capterra.com/p/213360/YayPay/) Reason for choosing Invoiced The customization abilities for our unique business models, and the willingness of the Invoiced team to roll up their sleeves and do something a little different. \[SENSITIVE CONTENT HIDDEN\] was also very straightforward and also came from a tech background - was able to be much more effective than a traditional sales team member. Review Source DB Diane B. controller Information Technology and Services Used the software for: Less than 6 months ### "Invoiced" August 17, 2021 5.0 Very happy Pros Easy to use. Syncing with QB is great. Price is great for what you get. Cons would like to have customers add their own ACH info. Switched from [Ordway](https://www.capterra.com/p/181852/Ordway-billing-and-revenue-automation-platform/) Could not deliver on integrating with our accounting system. TOOO expensive Review Source KR Kyle R. Assistant Controller Computer Software Used the software for: Less than 6 months ### "Great product, great price" November 19, 2020 5.0 Still in the process of onboarding. Very impressed with the features, price, and support. It has been a lot of work to get it onboarding, some of that has to do with the complexity and size of our business Pros So many of the available features will save our company time and money, and make our clients much happier and simplify their billing experience. Cons Onboarding has been a long and difficult process. The onboarding team has been very supportive, but due to the size and complexity of our AR, there have been many issues to resolve before going live Alternatives considered [Quadient Accounts Receivable by YayPay](https://www.capterra.com/p/213360/YayPay/) Reason for choosing Invoiced More options, cheaper price, better customer service Review Source SB SANDRA B. VP Finance Information Technology and Services Used the software for: Less than 6 months ### "Great Tool with Great Potential" November 19, 2020 4.0 I think this is a great product with very clear functionality. It has helped us have better visibility around collection efforts. Pros This system was extremely user friendly and has the fundamentals covered. Cons The reporting is limited and it would be beneficial if it would allow custom reporting in the system. Allowing for differences between customers or customer groups in the system would be helpful (e.g. use of credit card, invoices) Alternatives considered [Sage Network](https://www.capterra.com/p/143595/Lockstep-Collect/) Reason for choosing Invoiced The cost and functionality best met our needs. Review Source LG Larissa G. Accountant Professional Training & Coaching Used the software for: Less than 6 months ### "Great for Billing and Collections" December 3, 2020 4.0 Overall once setup the app does what its supposed to do. Pros I like the ease of having everything in one area to keep track of collections and promises to pay. I also like that customers can log in to view their statements and make payments so that I don't have to pull this info. Cons The setup was not as easy. We integrated with Netsuite and I wanted all open invoices to sync over which they did not. Only newly created invoices were created. I then had to manually upload which took more time. Alternatives considered [NetSuite](https://www.capterra.com/p/135757/NetSuite/) Reason for choosing Invoiced Better interface for customers to use than in Netsuite. Review Source Roman Z. Director Marketing and Advertising Used the software for: 1-2 years ### "Very Limited in customization and Canadian Businesses" February 20, 2020 4.0 Pros Easy to use interface. Nice portals for the customers to check out all of their invoices and pay them. I like the notifications of when someone viewed the invoice. Cons \-On recurring subscription, the only option to charge is ahead of the billing period. We charge our clients at the end of the billing period. For example, this month customers see the bill February 2020, even though it should be for January 2020. That becomes problematic when someone cancels the subscription and says they already paid for February. -No option to receive ACH payments from US clients for Canadian companies. If your address is Canadian the only clients that will see ACH options are in Canada. There is no ability to add another address even though we have an office in the US as well. -Quickbooks Payment Synching the Credit Cards Payments don't automatically sync in a proper way where you split the transaction between Stripe Fees and what you actually got to the account. Each transaction needs to be edited manually Switched from [FreshBooks](https://www.capterra.com/p/142390/FreshBooks/) Lack of reporting by custom period Review Source Response from Flywire February 24, 2020 Thank you for providing a review of Invoiced on Capterra! For any issues you encounter, please always feel free to contact our award-winning support team at support @ invoiced.com. Addressing your specific concerns, for subscription billing, you can definitely bill in arrears. We are more than happy to walk you through that configuration change. Regarding ACH payments, it's generally not possible for Canadian merchants to accept ACH unless you have a US domiciled bank account and a US entity. If you do have those, we can help enable ACH processing. Regarding QB payment sync, it shouldn't be necessary to edit each payment manually. While we don't perform reconciliation of credit card processing fees, you can record a monthly expense for aggregate processing fees instead of per payment that should make life much easier! Our mission as a company is to enable you to put A/R on autopilot, so we sincerely appreciate your feedback and hope these suggestions are helpful! KC Kathy C. Operations Officer Accounting Used the software for: 6-12 months ### "Easy solution for invoicing" May 20, 2025 5.0 Easy to use and has a customized workflow. It is a great way to send secure invoices and get payments. Pros Provides accurate forecasting and makes managing accounts receivable more efficient. No more reconciliation errors that can cause issues. Cons No issues with Invoiced as of yet. It has been easy to use. Makes the process simple instead of worrying about issues. Review Source CL CK L. Web/Graphic Designer Used the software for: 2+ years ### "Easily one of the most effective and efficient tools I use as a freelancer" September 20, 2017 5.0 Pros After using 2 different local install and 2 web-based invoicing software, Invoiced has easily been the most effective one thus far. There are bigger apps and software. There are probably more robust and integration featured software: There are tons of ways to tie together all your account into a central management program. There are many other options, but when you take away all the complexity and vastness of the others, you get something concise, easy to use, and quite frankly beautiful like Invoiced. Creating and delivering invoices, its primary core, is what it shines at. I started using it when it first came out. It was free: It was practical: It did exactly what I needed. Since then it's grown, a lot, and continues to be honed at an incredible rate. Here are some of the things that really enticed me to move to a paid account. + Feature rich, but not to heavy + Synchronizing with popular accounting software + Integration with a wide variety of merchants + Visually concise - Simple at-a-glance summaries + Provides almost every possible payment option available, including Bitcoin and direct banking + Pricing platform is more than fair + Gives invoice recipients the benefit of submitting payments + Mobile app is a great representation of the desktop experience + Support is quick and friendly Cons Now, with all that said there are a few thing that I can see some people having trouble with. Especially if you're moving from a local install program to a web-based one, or a larger piece of software to this. + Importing data isn't really an option (At least I haven't really found a way) + Like accounting software, not everything is intuitive unless you know invoicing/accounting + Can't work offline - For some this will be a problem I can't really speak too much on what bothers me about this software. As a freelancer with a small clientèle, I don't face the same accounting issues a medium to large business might face when dealing with multiple clients and billing hundreds of people. Review Source CE Carlos E. CSR Legal Services Used the software for: 6-12 months ### "Super Invoiced" August 23, 2021 5.0 It's become very handy when following on client payments, good reminder, and keeps real track of the transactions. Pros User-friendly and useful features. Helps you to keep track of your payments and provides useful reminders. Cons As said above, it is indeed user-friendly, however, at first instance, it could take a little bit to get the hang of it. Review Source HR Hannah R. HR + Accounting Specialist Marketing and Advertising Used the software for: 1-2 years ### "Great software, user-friendly, easy to use!" August 17, 2021 5.0 Great! Excellent customer service, frequent improvements, and happy with the quality of the software. Pros I love how easy and intuitive it is to use, very user-friendly interface. Cons Wish there was a way to bulk-duplicate previous invoices from prior month without bulk-uploading a spreadsheet. Alternatives considered [QuickBooks Online Advanced](https://www.capterra.com/p/189398/QuickBooks-Online/) Reason for choosing Invoiced Price and integration options Review Source BS Brinard S. President Marketing and Advertising Used the software for: 2+ years ### "Best Invoicing platform I’ve ever used" August 23, 2021 5.0 Pros The simplicity of the User Interface and all of the functionality packed into the packages makes it a no brainer to stay with them. Cons Not much at all honestly. I wish that setting a custom email instead of the default no-reply was in the base package we’re in Review Source VR Verified Reviewer VP Operations Internet Used the software for: 6-12 months ### "Invoiced made our AR 100x better" May 30, 2019 5.0 Pros We LOVE Invoiced. Straight up has made our AR 100x times better. Now receiving payments is (and on time) now whereas before it used to be like herding cats, both our sales team and our customers. Now customers know when everything's due and our sales and success teams can focus on serving customers. We were able to integrate Invoiced with our application and business processes easily. Plus, our accountant loves being able to maintain an accurate AR balance, which made it much easier for us to move to accrual accounting. Truly night and day from our old home-grown way of doing AR. Such a great value. Cons Honestly, not a single thing is bad about Invoiced. Everything is super customizable, and when we got stuck, Invoiced customer support was able to get their engineering team to implement something custom to suit our needs. Review Source LP Logan P. Owner Used the software for: 2+ years ### "Simple, intuitive invoicing platform...great for small businesses" September 26, 2017 4.0 Pros The dashboard is clean and the cloud application is accessible anywhere. The dashboard is responsive to any screen size, and the menu structure is easy to navigate. The payment process for my customers is self-explanatory, and the emailed invoices / payment window make it easy to get paid on time. Cons As a paid application, I do wish it had more features and customization. I wish I had more control over the invoice design / styling, and the subscription setup and maintenance can be a bit cumbersome and limited in scope. However, not all invoicing software has this capability, so having subscription functionality at all is one reason I chose Invoiced. Most of the websites I both own and build use WordPress as a platform, and I wish Invoiced had a plugin or link to Woocommerce to better and more quickly facilitate a tie-in to these websites. They do have an API with good documentation as an alternative. Review Source LR Lainie R. Broker Real Estate Used the software for: 2+ years ### "Very happy with Invoiced" August 17, 2021 5.0 Overall, we have found Invoiced to be vital in our businesses. Pros We like the ease of using Invoiced. it's very easy for us to request payment Cons There could be a few more features such as being able to pay through invoiced - I think it would be the most robust site out there if this was also available Review Source VR Verified Reviewer CEO Entertainment Used the software for: 1-2 years ### "Fantastic product - the most easy-to-use invoice system we found in the market" April 26, 2018 5.0 Pros It's incredibly simple to use. User interface is great, the product can be used without any training by any person. Cons Not much. They only lack a feature we needed for direct debit in Europe, integrated with Stripe. But for us was not a major issue, as we managed to have that feature through another service. Review Source RC Ryan C. Director Used the software for: 6-12 months ### "It's been a great tool for our growing business." September 19, 2017 5.0 Pros I really like the variety of ways that I can handling billing through Invoiced. Of course it handles the typical invoices, but it also allows payment plans and subscriptions! Also, they are continually making it better. One of the customer service highlights was that I sent a message with an idea and it was implemented within hours :) Cons Hard to come up with something here. I suppose an iPhone app would be nice, but I just use the mobile version of the site which is great! Review Source SK Sterling K. OPS Marketing and Advertising Used the software for: 6-12 months ### "Something to help Invoicing thats kind of better then QBO" November 19, 2020 4.0 we use it cuz we are this far in. Pros Look and feel of invoices and the chasing abilities Cons The connection with QBO is not as strong as it should be. Invoiced products don't tie to QBO as well, Payments made to QBO or Invoiced only seem to update once a day, subscriptions are not very intuitive, trying to do a one off bill to a subscription client is hard to note that it a 1 time thing. Review Source DB Dereck B. Audio Engineer Music Used the software for: 1-2 years ### "Invoiced fits my needs perfectly!" August 26, 2021 5.0 Pros The site is minimalist and clean. Easy to use, I just have to add a customer and issue invoices, then wait for them to pay. If they don't pay within a specified time period, Invoiced reminds them or "chases" them until they do. I am really happy with the service. Cons I can't really pick anything I like LEAST other than maybe it would be nice if it had a appointment scheduling services that lets you attach an invoice or group of invoices to a session. Reason for choosing Invoiced Full featured, affordable, and helps me at tax time! Review Source NG Nathalia G. President Used the software for: 2+ years ### "Invoiced.com is our go to software for invoices and records of payment. Its easy as cake!" September 19, 2017 5.0 Pros Its really straight forward and simple to use, which makes it great for incorporating new employees. Everything is well detailed which make searching for past invoices a breeze. Cons An app will make work while mobile a lot easier. Email problems from time to time. That's about it! Review Source SP Stacy P. Director of Operations Health, Wellness and Fitness Used the software for: 1-2 years ### "Super easy to navigate!" September 20, 2017 5.0 My time back so that I can focus more on our clients. Pros I appreciate Invoiced for making the most loathed part of my job super easy and efficient. I LOVE being able to link my clients into their accounts so that they can easily view invoices, update their contact and credit card information, pay invoices, etc... Cons It would be super helpful if I could create a statement for my clients based on a time range selected rather than saving/sending each individual invoice. The reports are VERY basic. I am needing detailed reporting such as sorting through clients, products purchased and payment method in which they used. Then again, as I type this maybe their is a advanced option of invoice that I do not know about or haven't explored!? Review Source JR Jessica R. Commerce Associate Consumer Services Used the software for: 1-2 years ### "Excellent Tool! Very User Friendly!" September 26, 2017 5.0 Efficient way to get invoices to clients--very easy for clients to manage as well! Pros Love how easy it is to invoice our clients with this software! Super user friendly in creating invoices and the Client View URL is so handy! Cons It can be easy to forget some steps as a new user when you're issuing refunds. Cutting out a few steps would make the entire experience a bit more streamlined. Review Source Similar Products Featured ## Related categories [Recurring Billing](https://www.capterra.com/recurring-billing-software/)[Accounts Receivable](https://www.capterra.com/accounts-receivable-software/)[Billing and Invoicing](https://www.capterra.com/billing-and-invoicing-software/) ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.