# iR*EDI Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about iR*EDI Software - reviews, pricing plans, popular comparisons to other EDI products and more. Source: https://www.capterra.com/p/222409/iREDI --- # iR\*EDI Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. Independent research methodology Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/) [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) iR\*EDI ## What is iR\*EDI? For over 40 years CAI Software's Radley EDI has helped companies streamline and automate business transaction documents and maintain trading partner complianxce. Supports all major EDI standards, plus XML, CSV and proprietary data formats for EDI compliance. Measure & evaluate EDI transactions directly from a dashboard, giving you REAL-TIME access to critical information. FLEXIBLE DEPLOYMENT options and optional managed services put you in control. ## What is iR\*EDI used for? [Distribution Accounting](https://www.capterra.com/distribution-accounting-software/)[EDI](https://www.capterra.com/edi-software/) Top alternative Featured Overall rating Based on 26 user reviews Reviews sentiment Positive 88% Neutral 8% Negative 4% Contact vendor for pricing Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for iR\*EDI?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.caisoft.com&name=iR*EDI) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### iR\*EDI 4.3 (26) VS. [4.1 (283)](https://www.capterra.com/p/103908/IQMS-ERP-Software/reviews/) Starting Price Contact vendor Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.0 (26) Ease Of Use 4.1 (535) Value For Money 4.0 (22) Value For Money 3.8 (444) Customer Service 4.3 (25) Customer Service 4.3 (493) ## iR\*EDI alternatives [4.7 (17)](https://www.capterra.com/p/140356/A2000-Software/reviews/) Starting price $200.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [4.5 (11)](https://www.capterra.com/p/15101/Accolent-ERP/reviews/) Starting price $200.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 91% of reviewers rated it above 4 stars Highest Rated [5.0 (16)](https://www.capterra.com/p/275729/SBSA/reviews/) Starting price $25.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [4.8 (60)](https://www.capterra.com/p/181545/ConnectPointz/reviews/) Starting price $9.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Alerts/Notifications Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges API Application programming interface that allows for integration with other systems/databases Archiving & Retention Moving and separately storing data that is not actively used or continuous storage of data for compliance purposes AS2 Capability Conduct transmissions via AS2 in addition to other methods such as value-added network (VAN) Automated Scheduling Automatically create schedules based on business needs or employee availability and qualifications Communication Management Manage and track all internal and external communication conducted via calls, email, text, or chat iR\*EDI 15 features Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Application programming interface that allows for integration with other systems/databases Moving and separately storing data that is not actively used or continuous storage of data for compliance purposes Conduct transmissions via AS2 in addition to other methods such as value-added network (VAN) Automatically create schedules based on business needs or employee availability and qualifications Manage and track all internal and external communication conducted via calls, email, text, or chat Assembly of graphs and charts for visualizing and tracking statistics/metrics Track the management and flow of data throughout the organization Translate EDI formats into data suitable for use with company applications. Store and organize documents in a centralized system Manage, store and organize emails within the system or via third-party apps Includes a variety of messaging formats including industry-specific (EDIFACT, HL7, X12) Entering, storing, and transmitting electronic and/or online orders, tests and other services for all types of industries Workflows that help acquire inventory, issue purchase orders and receive and store items in required quantity Receive data and information in real time Get Advice We can help you find the software with the features you need. Features 4.0 (26) 4.0 Based on 26 reviews ## Pricing Value for money 4.0 (22) ### Starting price Contact vendor for pricing Free trial not available Value for money 4.0 (22) 4.0 Based on 22 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.3 (25) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.3 (25) 4.3 Based on 25 reviews ## User reviews Overall rating 4.3 Based on 26 reviews Filter by rating 5(12) 4(11) 3(2) 2(1) 1(0) Mentioned topic Sorted by most recent Erick V. Client Technologies Manager Automotive ### "EDI for Enterprise" 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 April 9, 2020 We've been working with Radley for long time, and in general we have a good experience with them. They have a very professional team and are able to help any time. Pros The technical support is really good. They keep in touch with you fast and can resolve problems. They customer experience is really good with Radley. Cons It's expensive. There are many other options in the market for much less money, but the service and support is really good. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. BL Brian L. Operations Manager Mining & Metals ### "Radley Scanning" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 November 11, 2019 Our biggest issue when we started was to streamline our shipping process. As time went on we added production tracking and the use of their customized productivity monitor. The Radley Scanning Solution helped us streamline our production process and took out the human error. Pros The ease of use and the customized productivity monitor that Radley created for us. Their customer support for their product is very good. Always there to help when they were needed. Cons There was really nothing we disliked about their software. Reasons for choosing iR\*EDI Radley offered a better overall solution and support. Their hardware package was also better and more dependable. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. OP Olem P. Customer Demand Analyst Business Supplies and Equipment ### "Radley " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 May 31, 2019 Pros Easy to use. for customer EDI and manual Cons sometimes its slow. and a have to reboot system Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. CD christina d. om rep Automotive ### "Customer Demand Analyst" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 May 15, 2019 Pros I like the ease of use and drill down options. i also like that i can export to Excel. Cons i wish this software had a way to tab through the release entry options. i also wish data was easier to find where it comes from IE - BOL's. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AU Anonymous User Order Management Automotive ### "Easy to Use" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 8/10 April 2, 2019 Pros The software is easy to use and works will with the Oracle products our company already uses. It makes sending and receiving EDI information easy and seamless. Cons I don't have any real issues other than it feels some processes could be simplified so you don't have to go through so many steps. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. RJ Richard J. IT Dept Asst Manager Automotive ### "Generally working service - Trouble with changes" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 3.0 3.0 Customer Service 3.0 3.0 Likelihood to Recommend 5/10 March 28, 2019 Overall, we have been okay with the general use of Radley's iCARaS, and the Support Team is good at their job, but Development leaves a lot to be desired. Pros It works the way it is setup to work. If you set it up to be very restrictive, and can run like that, Radley's iCARaS will work well for you. Cons Loosening up restrictions leads to mistakes, but shipping to OEMs like Honda and Nissan require some adjustments. Those adjustments opened us up to errors. And correcting those errors requires support from Radley's Development Team, which has no strict schedule for producing fixes. There have been months when we never heard back from the Development Team. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor April 17, 2019 We appreciate the feedback and will be following up with ROKI America. Recent updates to the customer portal give customers visibility to their issues in the development queue without calling for a status update. JH Jessica H. Sales Coordinator Business Supplies and Equipment ### "Wescon Controls " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 27, 2019 This helped our company greatly with EDI and ASN manual entry's. Saved us a lot of time going from manually entering everything. Automation saved hours and hours of work. The help and support that we received from representative is beyond great! She is there when we had questions and issues. Her answer's were quick and well explained. She is great at helping you understand what happened and why along with exceptional instructions on how to fix the issue in the future. We couldn't have asked for a better teacher or support!! Pros The software is pretty self explanatory once you get started and know what the functions are. Cons Transitioning over and not knowing the outcome was the stressful part. Overall there really isn't anything that I don't like about it. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. DB Diana B. IT Administrator Plastics ### "iCaras Hosted " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 27, 2019 When I do have problems support is always available to help. representative can always fix the issue. Pros It is easy to use and most importantly it works ! Cons I think it might be nice to have a link within the software that would take you to your van that you use. Just save me some steps having to log into the van outside of iCaras. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor April 17, 2019 We appreciate suggestions from our customers and are considering a VAN link for future development. AM Adarsh M. EDI Analyst Automotive ### "Cost Efficient" 3.0 Overall Rating 3.0 3.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 3.0 3.0 Likelihood to Recommend 9/10 March 26, 2019 Supports all EDI transactions regardless of any document standard Pros Provides in-house mapping, Customer support Cons Multiple screens and pages for completing the setups, mapping changes, simulating the map... Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor April 17, 2019 We appreciate your feedback and will add your suggestions to the mapping tool and setups to our discussions on future updates. AU Anonymous User IT Director Industrial Automation ### "EDI Review" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 26, 2019 Very helpful and friendly customer service Pros Easy to use software. Very good support. Cons None so far that I am aware of going on. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. TH Travis H. Director of IT Machinery ### "Integration with CSI/SyteLine" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 26, 2019 Radley is an excellent vendor for us. They have listened to our needs throughout the process, offering ideas and helping to identify opportunities to help the process be simplier and easier to manage. Pros Radley was able to ease our concern about integration with our ERP system (Infor CSI/SyteLine). The flexibility that it offers and how wonderful the consultant was/is. Cons We do not have anything negative about the software. Once you understand it, the process is very easy. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. TS Todd S. Program Manager Automotive ### "Splendid" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 March 26, 2019 Great customer support from rep team. Pros Never a flaw and always accurate. Easy to use once learned. Cons Challenging to learn thoroughly. Can be more user friendly Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. JU Joe U. Business Systems Manager Mechanical or Industrial Engineering ### "Best EDI Software Around" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 26, 2019 I have been using iCARaS from Radley since it was just CARaS. For over 20 years and I have not been disappointed with the software at all. The cost of the software maintenance is well worth it! I have had nothing but positives with every aspect of Radley software and the company! Pros I like that Radley out of the box works with our Syteline software we have in our 2 Mexico facilities and that I was able to custom write programs to use the files we export to also import the data into our Vantage software. The setting up of a new trading partner is very simple as well as the support we get from the Radley techs. I also like that the software just RUNS and patching is very easy!!! Cons There is nothing negative to say about the software Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. KP Kun P. IT applications analyst Health, Wellness and Fitness ### "Exceptional service" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 26, 2019 Very positive experience. All the people I have worked with have been great and friendly. Very responsive and easy to work with. Very knowledgeable team. Pros Easy to use and intuitive. It just works! Cons Interface could be a little updated. There are some features that can only be managed/changed by contacting customer support only like user management Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor April 17, 2019 Updates to the user interface are a frequent point of discussion for future development as we always strive to provide our customers with a great product. For Cloud users there is now a user management area in the product which does not require contacting support. PG PAUL G. Operation manager Warehousing ### "Radley Review 2+ years of use" 2.0 Overall Rating 2.0 2.0 Ease of Use 1.0 1.0 Features 2.0 2.0 Customer Service 3.0 3.0 Likelihood to Recommend 1/10 March 26, 2019 I works for the small project we are doing for Honda. I would not recommend this system for anyone wanting to run a full Operation with this system. Pros None. I am not a Fan of this system at all, Not user friendly. I started working in Warehousing in 1992 and this is by far the worst system I have ever used. Cons No book or sop. Just basically the sales book they gave us. No how to on every function possible. I should not have to call Radley to be able to be (walked through to get it) because no instruction book available. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor April 17, 2019 Thank you for providing this feedback. We will follow up with GERHART on any concerns and provide a copy of the training guide. Also, we will provide assistance in accessing the standard documentation embedded in the product. NV Neil V. Quality Manager Military ### "Dependable Solution for Small to Medium Sized Business" 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 March 26, 2019 Overall we have had a very positive relationship with Radley for the 10+ years we've been partnered with them. Pros The software overall is intuitive to use. Reliability is a strength of Radley, as is the quality of service provided by the folks in customer support. Cons Nothing stands out as needing to change to make the software more desirable. A facelift of the interface could make the software more cosmetically consistent with other web 2.0 softwares. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor April 17, 2019 We always like to hear positive input from our long time users, thank you for your feedback and high ratings of our customer service. Updates to the user interface are an important topic and are currently being addressed for future development. AB Andrew B. Junior Software Engineer Information Technology and Services ### "Solid EDI Specialists" 4.0 Overall Rating 4.0 4.0 Ease of Use 2.0 2.0 Features 3.0 3.0 Customer Service 3.0 3.0 Likelihood to Recommend 5/10 March 26, 2019 Pros Radley has always been very responsive when I've submitted support tickets. They seem to know generic EDI well. Cons Issues working with customizations needed for our specific business needs. Development tends to make changes without input from us our notifications. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor April 17, 2019 Thank you for your review and feedback. We have many standard integrations with different Enterprise systems and we do run into customers that have many customizations to these systems that we need to service. The goal is to always keep the integration as standard as possible so that as users move to new versions of their ERP, there are not more changes that will need to be done for the EDI interface. Changes are applied bi-weekly to our Cloud servers to keep them up to date and we work with our customers to verify their modifications within our Cloud update schedule. JC Jon C. General Manager Mechanical or Industrial Engineering ### "Radley is A++" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 26, 2019 Customer support has been fantastic. I have been working with Radley for nearly 20 years and I have nothing but wonderful things to say about Radley. Pros The software integrates well with our ERP package and is highly customizable Cons Flat file based. This is old technology. We need a database!!! Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor April 17, 2019 Thank you for the great review and for being a customer for over 20 years. These long time partnerships really mean a lot to us. Sometimes we are required to work within the existing interface of an ERP. But we constantly seek new ways to integrate with our business partners and take customer suggestions into account for future development projects. We appreciate your feedback and look forward to many more years together. MM Mitsuaki M. Project Manager Automotive ### "Gets the Job Done" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 March 26, 2019 The software is stable and works without any issues, and customized for each customer needs. Technical support is quick to respond if there are any questions or errors. Pros Allows standardized process to be implemented for different customers. Reporting features have options of formatted PDF reports and spreadsheets to easily compare data. Cons Too many menu items in folder format. Personally prefer visual layouts with important daily activity on top. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor April 17, 2019 We appreciate your feedback. Updates to the user interface are under discussion for future development. BG Bill G. System Administrator Automotive ### "iredi" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 3.0 3.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 March 26, 2019 Enjoy working with the support group, it's been over 20 years now;-) Pros Ease of setup moving through menus maintaining Cons Mapping ASN Maintenance Invoice maintenance Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. KM Kathryn M. Application Developer Automotive ### "My review" 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 2.0 2.0 Likelihood to Recommend 5/10 March 26, 2019 Pros The software is a lot more open and hands on for our users than our previous solution. They have more control and reporting which is their favorite aspect. Cons From a user perspective I do not like that we were recommended to use Internet Explorer and generally the web interface feels very old. Additionally the reports and email notifications are not very descriptive or user friendly according to many of the recipients. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor April 17, 2019 When JW Speaker was initially implemented, users were required to utilize Internet Explorer. But users can now elect to use Chrome as well. We welcome suggestions on how we could improve our interface, reports or email notifications. AU Anonymous User IT Manager Machinery ### "Good support product looks dated" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 7/10 March 26, 2019 Our sales rep is great and the support is helpful. Pros Once the users are familiar with the product they are able to find their information do the needed EDIs and print labels. Cons The platform of java adds extra work in getting users working or troubleshooting. I wish the interface was more up to date and cleaner. I picture a person asked to do a task in Radley that has never used the software should be able to navigate without instruction. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor April 17, 2019 Optimizing the user interface is a frequent topic of discussion as we plan for long term development projects. Thank you very much for providing your feedback. TM Terry M. IT Automotive ### "Radley EDI Review" 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 2.0 2.0 Customer Service 4.0 4.0 Likelihood to Recommend 5/10 March 26, 2019 Pros It's basic not very difficult to figure out. Cons It's basic more things should be automatic Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor April 17, 2019 We appreciate the feedback and have contacted GDC in regards to their suggestions for additional automation features. JK Joseph K. IT Manager Automotive ### "Radley IAC" 3.0 Overall Rating 3.0 3.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 2.0 2.0 Likelihood to Recommend 2/10 March 26, 2019 Pros We use Radley to interface with Hondas EDI system. For the most part they do transactions between QAD and Radley are seamless. Cons I often have issues getting in touch with after hours support for communication past 5 PM. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor April 17, 2019 IAC has access to extended support hours from 6:00pm to 7:00am. Specific instructions for contacting support will be forwarded to ensure the information is on-hand. RH Raven H. Plant Manager Automotive ### "Highly Recommended" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 26, 2019 Pros Once I learned Radley; I wished we created all of our shippers with using Radley because it so much documentation that you can see and help communicate with the customers. It saves the company any long term issues in the future. Cons Think that it should be more user friendly. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)