--- title: "Venmo Reviews 2026. Verified Reviews, Pros & Cons | Capterra" description: "Is Venmo the right Payment Processing solution for you? Explore 9307 verified user reviews from people in industries like yours to make a confident choice." source_url: "https://www.capterra.com/p/222572/Venmo-/reviews/" page_type: "reviews" language: "en" publication_date: "2026-10-19" --- Venmo 4.7 (9307) [View alternatives](https://www.capterra.com/p/222572/Venmo-/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated October 19th, 2026 # Reviews of Venmo Ease of use 4.7 Customer Service 4.4 ## Pros and Cons in Reviews SW Sarah W OwnerApparel & Fashion, 2 - 10 employeesUsed the software for: 1-2 years. “My favorite thing about Venmo is being able to lock my card that way if I lose it, nobody can access my funds, Plus I love the vibrant Venmo cards, my card is SO pretty!“ June 23, 2026 CH Colleen H OWNERAutomotive, Self-employedUsed the software for: More than 2 years. “The verification process was not easy and I had several issues with adding the business bank account for sending and receiving payments. When I reached out to customer service, I didn't have a pleasant experience.“ June 9, 2026 RR Rebecca R Production managerConstruction, 11 - 50 employeesUsed the software for: More than 2 years. “The app makes splitting bills, paying friends, or handling small transactions very convenient, and transfers usually happen within seconds.“ April 27, 2026 VW Victoria W CreatorArts and Crafts, Self-employedUsed the software for: More than 2 years. “I have used Venmo's customer support system 2 times in order to attempt to cancel payments 1 that was accidentally sent to the wrong person and another that I completed a payment and did not receive my product.“ December 3, 2025 NH Nguyen H. H Deputy Service ManagerFacilities Services, 11 - 50 employeesUsed the software for: More than 2 years. “Venmo does a decent job with what we need for our smaller business, particularly if we are on the move or need to reimburse quickly.“ June 13, 2026 RI Ricardo I Self EmployedArts and Crafts, Self-employedUsed the software for: 1-2 years. “What I least like about Venmo is the not so wide network of banks it has, you usually run into issues if you use a local bank.“ May 31, 2026 AS Amber S Business AdministratorBusiness Supplies and Equipment, 501 - 1,000 employeesUsed the software for: More than 2 years. “I like how people are able to add pictures specifying it is them, the additional code option to type in the last 4 digits of their cell phone number before sending to also confirm, as well as seeing other people’s transactions.“ September 13, 2025 NH Nguyen H. H Deputy Service ManagerFacilities Services, 11 - 50 employeesUsed the software for: More than 2 years. “The charges and sometimes tech glitches, though, make it not the best option for more complicated financial transactions.“ June 13, 2026 ## Showing most helpful reviews Showing 1-25 of 9307 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Ethan R. Contractor Construction Used the software for: 1-2 years ### "Convenient and Easy-to-Use Payment App" September 20, 2026 5.0 Overall, my experience with Venmo has been pretty positive. It’s convenient, easy to use, and makes sending and receiving money quick and simple. I like having different payment options and being able to use Venmo for both personal transactions and small-business payments. There have been a few occasional glitches, fees, and delays with customer support, but they haven’t been enough to outweigh the convenience. Overall, Venmo has been a reliable and useful way to manage everyday payments. Pros What I like most about Venmo is how simple and convenient it is. It’s easy to send and receive money, and the app is straightforward to use without feeling confusing. I think it offers good value for the money, and I like having the option to use a credit card when I need to. The fees are generally reasonable and easy to understand, and Venmo can also be really useful for small businesses or anyone who needs an easy way to accept payments. Customer support has been helpful when I’ve had questions, and although I’ve experienced an occasional glitch or delay, nothing major has gotten in the way of using the app. Overall, Venmo makes payments quick, convenient, and hassle-free. Cons The biggest thing I like least about Venmo is that some of the fees can add up, especially when using certain payment methods or transferring money instantly. I’ve also experienced occasional glitches or delays, which can be frustrating when I need a payment to go through quickly. Customer support can sometimes take longer than expected to respond, and I wish there were a little more protection and flexibility when dealing with payment issues or disputes. Overall, Venmo is convenient, but the fees, occasional technical problems, and customer service delays are the main areas I think could be improved. Review Source VW Victoria W. Creator Arts and Crafts Used the software for: 2+ years ### "Good application to easily send and receive payments but be cautious when using. " December 3, 2025 4.0 Overall I think Venmo is a very quick and easy application to use when wanting to send and receive money however I would just be wary when using this to pay for products or goods when you do not have the items in hand. Pros I have used Venmo to aid with money transactions for the past 3-5 years. Venmo is free to use however if you want to transfer your money quickly you have to pay a small fee. I have many small businesses and side hustles and Venmo is very easy to use with minimal to no set up or commitment required. Cons Venmo allows you to complete payments via credit/debit card or straight from your bank account. The main thing that I do not like about Venmo is that there is minimal security to protect you if you do not receive the good that you pay for, so I only use this application if I have the item in hand. I have used Venmo's customer support system 2 times in order to attempt to cancel payments 1 that was accidentally sent to the wrong person and another that I completed a payment and did not receive my product. Both times I reached out to customer support they were quick to respond however not very helpful when attempting to get my money back. Switched from [PayPal](https://www.capterra.com/p/207944/PayPal/)[Square Point of Sale](https://www.capterra.com/p/275802/Square-Point-of-Sale/) I used to use Square however I did not like that you had to create and send invoices via email which most of the time were not paid on time. I still use Paypal however I feel like more people use Venmo which makes it more universal to send and receive payments. Review Source MA Md A. Research Assistant Higher Education Used the software for: Less than 6 months ### "Free and easy to use but security is a concern" August 31, 2026 4.0 It is free I mean the transfer from and to bank account transactions, but I see that the security is not best there, I heard many complains about getting scammed. Pros It is very easy to set it up to transfer fund to and from bank account. Creating an account was very straight-forward for me. I liked how easy I could add friends and family. Cons The interface and the size of writing looks oddly bigger. Also, the transaction history is tough to access and see. I do not see any referral bonus system. Switched from [PayPal](https://www.capterra.com/p/207944/PayPal/)[Cash App](https://www.capterra.com/p/246167/Cash-App/)[Revolut Business](https://www.capterra.com/p/246352/Revolut-for-Business/)[Wise](https://www.capterra.com/p/234269/Wise/) I wanted to try the features, also saw that many online sites accept this as payment. Review Source JB Jessica B. Owner Health, Wellness and Fitness Used the software for: 2+ years ### "Consider only for convenience " June 18, 2026 2.0 It's convenient but I just don't agree with their customer service or the policy for reasons they block you and for his many times they do infact.. it's annoying Pros The ease of tap to charge your customers for small business p.o.s. and the many different methods of how to withdraw the money to whatever card or account you prefer Cons When you have a problem with your account , not something you're in control of they'll ask you to verify yourself for them to unrestrict your funds for you to use. I had a situation where it was literally life or death and received donations for redemption of a dog from the pound or they would euthanize him the following day. Well I swear Venmo restricted the account and they have a 3 day waiting period for them to look at the documents you uploaded and they cannot bypass that mark it urgent or speed it up no matter the situation Review Source jB julianne B. office Machinery Used the software for: 1-2 years ### "Venmo so easy" June 18, 2026 4.0 easy to use, widely accepted I especially love the ability to create monthly requests or payments. Great! Pros Venmo is an easy way to pay and receive payments with family and friends and small business! Increasingly used by retailers Cons Fees tied to venmo can be a little intimidating for some businesses and not for profits forcing you use a different method Switched from [Cash App](https://www.capterra.com/p/246167/Cash-App/) number of users were vast with venmo. Cash app not so much Review Source VR Verified Reviewer Admin, Customer Service, Sales Support, and Marketing Farming Used the software for: 2+ years ### "Great asset for parents of college students. " March 31, 2026 5.0 It has been great. I can buy items on Market place, pay my hairstylist, and send $ to my adult children for their birthdays etc. Pros I started using Venmo to send my college student kids money. I sent my daughter a card in the mail with cash one time and it was stolen. Venmo solved this problem and it was very easy to use and made it easy to send them money when they needed it. Cons I do worry when I'm sending $ that it is going to the correct place. I have never had an issue though. Switched from [Cash App](https://www.capterra.com/p/246167/Cash-App/) Not everyone uses cash app. Venmo seems to be the go to. Review Source cF christopher F. Brand Strategy Lead Marketing and Advertising Used the software for: Less than 6 months ### "Fast, Convenient Payments with Minor Fee Friction" August 14, 2026 5.0 My overall experience with Venmo has been reliably positive, especially for quick payments and simple financial interactions. It performs well for daily use, though its fee model and occasional slowdowns keep it from feeling fully optimized. Pros Venmo makes person‑to‑person payments incredibly fast and intuitive, removing friction from everyday transactions. Its interface is clean, predictable, and easy for anyone to navigate without needing technical guidance. Cons The platform’s fee structure can feel inconsistent, especially when transferring funds instantly or using certain payment methods. Occasional verification delays also interrupt the otherwise smooth experience. Review Source JM Jared M. Warehouse and Facilities Support Specialist Education Management Used the software for: 2+ years ### "Venmo is simple to use" August 27, 2026 4.0 Overall my experience with Venmo has been good. It is a nice application to have whenever I need to send some funds to someone. Pros I have never had to pay for Venmo ever and have only ever transferred money through it. It's super simple to use and has a lot of power. Cons I don't like Venmo sends a confirmation email every time I send money. Nor do I like that it sends a monthly report. Review Source JC Judy C. Teacher Education Management Used the software for: 6-12 months ### "Easy and Safe Transactions" September 9, 2026 5.0 So far I have enjoyed using Venmo for those small transactions between relatives and friends. It is a safe and easy way to pay someone back without using cash or a check. Pros It is an easy way for me to send money to other people to pay them back for various purchases. I appreciate the ease of use. Cons You need to connect to some type of banking account. I would prefer to connect it to a credit card. There are fees involved for various transactions. I prefer privacy in my transactions. Transactions will be posted on social media unless you specifically request privacy. Review Source Lexus K. Cleaner Hospitality Used the software for: Less than 6 months ### "Good payments app" August 11, 2026 4.0 Pros What I like most about Venmo is how quick and convenient it is for sending and receiving money. It makes splitting bills, paying someone back, or sending money to friends really simple without needing cash. I also like that the app is easy to understand and I can quickly see my recent payments and activity Cons What I like least about Venmo is that some transfers and features can come with fees, especially when you want your money instantly. I also don’t really care for the social feed aspect because I don’t think other people need to see who I’m sending money to. Overall, Venmo is useful and convenient, but I think it could be a little more private and have fewer fees. Review Source VR Verified Reviewer Student Health, Wellness and Fitness Used the software for: 1-2 years ### "The easiest way to split bills and pay friends" April 21, 2026 5.0 My experience has been mostly good for casual stuff. I use it all the time for small transfers and its been really reliable for that. I even started using a business profile for some side gig work and it was pretty easy to set up although the fees are a little higher than I expected. Its basically replaced cash for me when it comes to paying back friends. As long as you remember to set your account to private it is a great app to have on your phone. Pros I love how almost everyone already has venmo so it makes splitting a dinner bill or paying for my share of the groceries super simple. The qr code feature is also really handy when you are meeting someone for the first time like at a flea market because you dont have to type in a long username and risk sending money to the wrong person. It just works fast and everyone knows how to use it. Cons The worst thing for me is the privacy settings being public by default which is kind of weird for a financial app. I dont really need all my friends seeing what I am buying or who I am paying. Review Source Mallory T. Executive chef Food & Beverages Used the software for: 2+ years ### "Venmo, cash isn’t king" May 28, 2026 5.0 Overall Venmo is the new way to pay. I feel that it has overshadowed PayPal and that Zelle has not caught on enough to outshine Venmo. Pros I like than Venmo makes it easy to send and receive payment and the QR code is an easy way to make sure payments are going to you Cons I hate the fees that they charge to transfer money. They also charged me for a business transaction when it was not one Alternatives considered [PayPal](https://www.capterra.com/p/207944/PayPal/)[Square Payments](https://www.capterra.com/p/170278/Square-Payments-Processing/) Reason for choosing Venmo Easy to use and familiar. People trust Venmo Review Source KL Kate L. Sales Machinery Used the software for: 2+ years ### "Easy to use!" August 7, 2026 5.0 Overall, my experience with Venmo has been very positive. The app is simple, reliable, and makes sending and receiving money quick and convenient. It's especially useful for splitting expenses, paying friends, and making everyday transactions. While there are fees for instant transfers and occasional delays with support, Venmo remains one of the easiest and most convenient peer-to-peer payment apps. Pros Venmo is easy to use, transfers money quickly, and makes splitting bills with friends and family simple. The app has a clean interface, instant payment notifications, and a large user base, so it's easy to send or receive money from almost anyone. Cons Instant transfers come with a fee, and standard bank transfers can take a little longer. Some account security and verification processes can be inconvenient, and customer support may not always resolve issues as quickly as expected. Review Source CL Christine L. Operations Supervisor Medical Devices Used the software for: 2+ years ### "Venmo-Easy Electronic Payments" July 2, 2026 5.0 My overall experience with Venmo has been GREAT! It has been a great tool to make and receive payments electronically. Pros The thing I like the most about Venmo is how easy it is to use. You just search up who you are looking for and make a payment! Cons The one thing I do not care for with Venmo is how hard it is to sometimes find people. If you do not know their username it is very difficult to find a person. Review Source VB Violet B. Artist Representative Arts and Crafts Used the software for: 2+ years ### "Enjoying Venmo for Both Personal and Business Use" April 28, 2026 4.0 I've been using Venmo for a few years now, mainly as another way to accept digital payments for my small business. It serves the purpose well for people who want to send me or my business money immediately without me emailing them an invoice and it's incredibly easy to then transfer those sales to my bank account. Pros I love the fact that I can have both a personal and business account on Venmo. I also like that my personal account is free of charge while the fees are quite low for the convenience of using it for business as well. Cons I dislike having to turn off public view for my personal and/or business transactions. I'm also not interested in seeing other people's transactions. Review Source BY Brian Y. Visa Consulting Specialist Legal Services Used the software for: 2+ years ### "Instant payments of smaller visa transactions." December 25, 2025 5.0 Venmo has proven helpful in gathering smaller consultations fees within a short time, particularly when customers desire a recognized, mobile-first experience to make payments without any forms. Pros I enjoy the speed of payment and the fact that clients can send money with their phones without taking much time to set up. Cons I do not like the restricted business functionality and the random payment flag that make it not as reliable with bigger or more serious client transactions. Review Source Amee P. Owner Hospitality Used the software for: 2+ years ### "Easy to Use" December 8, 2025 5.0 It's easy to use and a good software to continue using due to being able to track what I need and get and send the payments I need to. Pros It is easy to send and receive money. It is easy to track incoming, outgoing and spending. It's perfect for running a small business and requesting payments. Cons Customer service does not always assist as needed. Sometimes they even end the chat before being able to reply to them which is inconvenient. Review Source JP Jabbara P. Owner Food Production Used the software for: 1-2 years ### "Nice and simple " June 8, 2026 5.0 I really enjoyed a flexibility that fine allows, I can send partial payments or full payments... I just think that's really flexible Pros It's a great alternative when my customers and clients don't use paypal. Allowing me to accept payments from everybody. Cons There's been some bugs and some issues in the past , but they're working through it. They always communicate well in something's going on with the app. Review Source VR Verified Reviewer Regulatory Engineer Medical Devices Used the software for: 1-2 years ### "Great easy money transfer app" March 29, 2026 5.0 Pros Great way to pay others back quickly and track small expenses. Saves a ton of time and is very accessible. Cons There is no protection of your money if you accidentally Venmo the wrong person (unless you select business purchase) Review Source VR Verified Reviewer President Retail Used the software for: 1-2 years ### "Great Application. Easy way for payments" May 14, 2026 4.0 Satisfied with Value for Money Customer Support Ease of Use Credit Card Payments Bugs and Issues Small Business Use Pros Value for Money Customer Support Ease of Use Credit Card Payments Bugs and Issues Fees Small Business Use Cons Fees Value for Money Customer Support Ease of Use Credit Card Payments Bugs and Issues Small Business Use Review Source VR Verified Reviewer Developer Construction Used the software for: 1-2 years ### "The convenience of VENMO" December 29, 2025 4.0 It's been pretty good. Send money quickly and fast. I can pay a lot of contractors or send money via cash when Im not in the same city. Very convenient. Pros The ease of use and to have options to send money to different people very quickly. I need to be able to send money to contractors quickly for materials, and payments. Cons That its attached to PayPal. So if you have an issue with a contractor on PayPal or with PayPal it affects your ability to send money on Venmo. Review Source PG Paulina G. Owner Arts and Crafts Used the software for: 2+ years ### "Very convenient for small-scale sales" November 13, 2025 5.0 Venmo is a good “additional tool” to offer customers a low-friction payment path. It especially suits pop-up sales, in-person or on-site merch events, or direct-to-consumer drops where checkout speed matters. Pros The setup was straightforward, and customers appreciated the convenience of “just tap and pay / scan QR.” The social feed aspect even gave our items a bit of extra visibility among younger buyers Cons its business tools are fairly basic compared to full merchant platforms, there are transfer and transaction limits, and the fee structure can add up. Review Source TB Theresa B. RN Health, Wellness and Fitness Used the software for: 1-2 years ### "Venmo helps me get paid" September 4, 2025 5.0 I use it multiple times a week and I love the ease of getting to be able to transfer my funds directly into my account of choice Pros I am able to buy items for others at work and school and they can pay me back and I actually receive my money Cons Sometimes it’s hard to send money to someone that isn’t in my contacts list. I’m unsure of how to scan. Review Source VR Verified Reviewer Administrative Assistant Health, Wellness and Fitness Used the software for: 2+ years ### "Seamless Transactions " July 18, 2025 4.0 Overall, Venmo is awesome. The app is free to use, there are no fees/monthly dues for users, transferring money is easy, but not always free. You can easily see how much you have in your venmo account, it's super easy to request or send money. I think that sometimes the public payments aren't necessary but you can change that option to make it private if you choose. Other than the instant transfer fee, it's a great free app to use. Pros Venmo is great. I like the user friendly aspect. I like that you can search people and typically find them right away. I like that you can have emoji's as the subject so you don't have to specifically state what it's for. It's a nice feature that they now have credit and debit cards for those who choose to use them. I also really like that you can request money from people if they've forgotten to pay you! Cons I don't like that you have to pay a fee to transfer money immediately, or you have to wait a few days for the money to be put into your account. Review Source VR Verified Reviewer Content Creator Online Media Used the software for: 1-2 years ### "Very Easy to Use" January 11, 2026 5.0 I have had a very positive experience using the software, and it has helped me with alot of payments and gifts I needed to do Pros it is vey easy to use to send money to family and make payments. the fees are very minimal compared to using one of the traditional banking services Cons it is not accessible in some countries, which makes it a bit challenging especially in an emergency situation Review Source Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.