# Page 11 | Venmo Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 11 - Is Venmo the right Payment Processing solution for you? Explore 9288 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/222572/Venmo-/reviews

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Venmo

4.7 (9288)

[View alternatives](https://www.capterra.com/p/222572/Venmo-/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated June 3rd, 2026

# Page 11 - Reviews of Venmo

## Showing most helpful reviews

Showing 251-275 of 9288 Reviews

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Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

GM

Gina M.  
Entrapenu  
Executive Office  
Used the software for: 6-12 months

### "Venmo is For the new aged business person."

January 22, 2022

4.0

Overall my experience like I said has been good with venmo I like it that it's versatile it's mobile everything is pretty much self-explanatory you know now there's Bitcoin you can buy I like it that I can use it for my business I can use it for personal I can use it anyway that I need to to fit the particular situation that I'm dealing with that's a great option I don't like that to cash a check you have to use the one particular service it would be nice if they offered several services so that you could choose which one you wanted to go through what rate you paid and then again like I said if you don't get accepted through one because they have issues or glitches or technical issues there is a backup that you can go through cuz some clients pay with checks and then that means we have to have a separate bank account to cash checks and I like the point of keeping everything together so that I can keep all my business stuff in one place

Pros

The features that I like most about them always is mostly that it's a very mobile and very versatile service that I can offer not only to my clients but that I use myself I not only use this in my business but I use it personally as well and it just makes it so much easier for me to be able to do all my banking or payments in one spot I can cash a check I can get a direct deposit I can take payments I can send money all of this while I'm still moving around and doing everything that I can for my business it's a great program a great payment option and a great way to be able to look at what you're doing financially while you're on the go.

Cons

I guess the feature that I least liked is that they use Ingo for their check cashing services and I have had issues as well as other people that I know with Ingo because they will shut you out of their system and not really give you a reason and getting through to customer service and getting it sorted is almost impossible and very time-consuming and in my field that's something I do not have time for is to sit down and talk for hours and try and figure out something that I have no idea was a problem and it usually turns out that it's a technical error or it's a glitch or it takes a long time to fix and by the time they do that you found an alternative to doing what you needed to do anyway so that's my only con with venmo is that they use that one check cashing service so if you want to cash a check and you can't use Ingo then you can't use that feature of venmo and that's that's a downplay

Review Source

HB

Hanan B.  
Teacher assistant  
Education Management  
Used the software for: 2+ years

### "Venmo review"

November 19, 2021

4.0

My overall experience has been great. I don't have anything negative to say about the product. I find the product useful and accessable.

Pros

The thing I like most about this product is the money process times are short and free if coming from my bank or debit card.

Cons

The things I liked least about Venmo is that when you send money to a friend or business that friend in your friend list can see all your personal transactions.

Switched from

[PayPal](https://www.capterra.com/p/207944/PayPal/)

I found it easier to use Venmo over PayPal and enjoyed the platform and process times and fees over PayPal.

Review Source

RT

Ronnie T.  
CEO  
Mental Health Care  
Used the software for: 1-2 years

### "A Welcome Addition to our Payment Processinf"

September 18, 2021

4.0

Our payment processing philosophy has shifted in the last several to transition from accepting cards using an on-site card reader, cash, or checks, to nearly a dozen different options. Because of the prevalence of mobile payment options that exist, we have attempted to accept payments in as many forms as possible, with Venmo being a major addition in this philosophy shift. Making a payment is now much more effortless for our clients, who can use an app they are already familiar with to quickly transfer money in a manner of seconds. Because it takes so few steps to complete transaction, we are seeing significant decreases in the amount of time between bills being sent out and money being received. For donations, Venmo has been a tremendous asset to us. Spur of the moment gifts at offsite events have greatly increased because donors can quickly send donations without having to provide any financial information to us. The ease of use and the security Venmo affords our clients means we not only get paid quicker, but we also receive more funds overall.

Pros

Venmo's popularity with the population we serve due to its top-notch peer-to-peer payment functions has led to an increase in payments received, providing us both with more revenue as well as more timely payments. We have transitioned from accepting the majority of our payments via check to receiving nearly 80% of our payments through onsite card transactions and virtual payments. Being able to accept payments via Venmo makes the billing process convenient for clients who might delay paying due to the multitude of steps involved in writing and mailing a check. Most importantly, the transaction process is so quick and seamless for the client that a 30 second phone call can easily result in a bill being paid that might otherwise take weeks to collect.

Cons

Venmo provides an instant deposit feature that costs 1.5% to transfer money into our general funds, while a 2-3 day transfer is free. This gives us a financial incentive to avoid the instant transfer, but it also results in funds being inaccessible for several days.

Review Source

VR

Verified Reviewer  
Associate Director - Technology Alliance  
Information Technology and Services  
Used the software for: 1-2 years

### "Venmo is one of the best friendly app for fast transfer"

September 4, 2021

4.0

I started using venmo send and receive money with friends especially split bills such as food, ticket,etc. however I found this app to be very useful to send money to subcontractors and vendors who may interact for some household. It's easier to use on the go as this gives freedom for sending money and gives us info on payments received, without opening the bank account. I've been using this for three years, and at parties and gathering I have asked friends to download the app to transfer cash in minutes to split our bills, which most of them liked the instant possibility of doing it.

Pros

The effort for sending or receiving money had been seamless with Venmo. With Venmo you don't have to share bank account details to those whom we don't send or receive money frequently that way it keeps up privacy. Venmo can be also used for some of the sites and apps similar to what people accepts. One of the other advantage is the speed with which we can receive and send money which is almost instant.

Cons

Couple of disadvantage notice that we cannot use the website to pay people add there is no payment protection youth send do a wrong email ID not only says that we need to be careful while adding the email ID

Switched from

[PayPal](https://www.capterra.com/p/207944/PayPal/)

Every time I need to login into the bank account that expose the bank account adding other's email ID whom we don't interact frequently

Review Source

VR

Verified Reviewer  
Self  
Entertainment  
Used the software for: 2+ years

### "A Reliable Way of Digital Pay"

February 2, 2024

5.0

Overall the experience is generally positive, and I appreciate Venmo for it's convenience and reliability.

Pros

I liked the ease of use, convenient setup, and its use as an alternative to a bank.

Cons

That the option for speedier transactions costs some extra money. In some cases, sometimes sending money is time-sensitive and Venmo, at best, can only fulfill a transaction in 2-3 business days under normal circumstances. It's also sometimes hard to find my friends on the app.

Review Source

VR

Verified Reviewer  
Vice President  
Public Relations and Communications  
Used the software for: 2+ years

### "A free service that enables instantaneous, safe and effective payments"

August 26, 2021

5.0

Venmo has enabled execution of a wide variety of financial transactions, both personal and business-related. Highly recommended for ease and speed of use.

Pros

Venmo is ubiquitous. It seems everyone has it and uses it, and if they don't, it's extraordinarily easy to download, register and start using it. Payment processing is easy, effective, quick and safe by all reasonable accounts.

Cons

I absolutely hate the social feed on Venmo. It's entirely unnecessary and it has no clear purpose. How and why is it anyone's business that I'm sending money to or receiving money from someone.

Switched from

[PayPal](https://www.capterra.com/p/207944/PayPal/)

PayPal was great for its time, but it's become clunky and unforgiving. Venmo is sleek and easy to use.

Review Source

AC

Ashton C.  
Representative  
Business Supplies and Equipment  
Used the software for: 2+ years

### "Venmo has us HOOKED! "

December 4, 2021

5.0

When Covid hit, I thought our business was fold, BUT it didn’t thanks in part to Venmo! We needed a way to safely make transactions with our product and this app allowed us to keep selling our goods and receive payment for them just as quickly as a cash transaction. We are so thankful for Venmo!

Pros

Venmo is super easy to use and implementing it into our existing business plan was simple (even for a couple of older guys). Our bait and tackle business has been around for a long time and we have a solid customer base, but the online payment and in-person payment options have doubled our customers. We embraced Venmo and it’s technology, and we are SO glad we did. The data/reports option is perfect for financial record keeping. We are HOOKED.

Cons

Honestly, I haven’t found a flaw with Venmo. I’m happy with the product because of its ease to implement, the features it offers for my business, and the convenience of payment transactions.

Review Source

AB

April B.  
Operations director  
Non-Profit Organization Management  
Used the software for: 1-2 years

### "Venmo can make life smooth and easy "

June 23, 2022

5.0

Overall we definitely recommend using Venmo along with other payment processing applications because it is a great partner

Pros

From the option to send someone a online payment, issue payments for any type of services that we offer, surveys and studies to making online payments of paying for products onlin, Venmo is a one stop shop for all of your needs.

Cons

The customer service experience with this option of software for payment processing is a lot more frustrating because it is not as easy as other products have been

Review Source

Cathy T.  
E-COMMERCE  
Internet  
Used the software for: 2+ years

### " By DEFAULT, all transactions are set to PUBLIC view! "

June 4, 2022

3.0

It's impossible not to like Venmo. Everyone and their in-laws are using Venmo. No need to do anything, when everything has been done for you, right? It's Venmo all the way people!

Pros

This is a social (relational) payment App, which makes it impossible for you NOT to find the person that owes you money and vice versa. With just very few information required upon signing up, you can begin to send or receive money to anyone, so long as they, too, have the Venmo App. The discreetness of Venmo is that no one can see where your money is coming from and going to. I'm referring to your bank accounts of course. Also, if the need ever arises that you would need to find someone, no worries, you would know who and who and who they were connected to.

Cons

The world of Venmo (everyone that is using Venmo) will be able to see what's happening down in your world of cash flow. Sugar Daddys? Cougar Mommas? Who you owe? Who owes you? By DEFAULT, all transactions are set to PUBLIC view. So unless, you want the world to know where your money flows, give special attention to your privacy status when you're in Venmo world.

Review Source

MS

Mathew S.  
Procurement Analyst  
Government Administration  
Used the software for: 2+ years

### "Matt’s Venmo Review"

January 20, 2022

5.0

It’s the first payment system I’ve used to process transactions on demand. I’ve been a user for years.

Pros

I love the technology, ease of use, and ability for my funds to be transferred from my bank to another venmo account and vice versa. It’s the future!

Cons

The funds aren’t taken from my bank immediately or deposited immediately. It’s difficult to track the pending transactions. I don’t want to overdraft my account.

Review Source

Brittani B.  
Political survey caller  
Telecommunications  
Used the software for: 1-2 years

### "Great payment software "

October 15, 2022

5.0

Pros

What I like most about Venmo is that they give you $10 for signing up without having to spend anything first and that it's easy to use and send and receive payments.

Cons

What I like least is that when you get a new number or something like that it's so hard to get back into your account to get verification codes and sometimes even though you have used the device previously to sign in it will say that it your using a new device and make you get the verification code.

Review Source

VR

Verified Reviewer  
Artist  
Arts and Crafts  
Used the software for: 1-2 years

### "I love Venmo!"

December 23, 2021

5.0

Pros

The feature of this product that I lile the most is how fast transactions are, it is very easy to use. Venmo also make it very easy to collect payments from customers hassle free.

Cons

Using Venmo has been the most hassle free service I have used. I haven't experienced any problems at all thus far and I have been using this product a couple of years now.

Review Source

VR

Verified Reviewer  
Healthcare Consultant  
Hospital & Health Care  
Used the software for: 2+ years

### "The easiest point of sale app on the market"

November 21, 2023

5.0

Overall highly positive. Would recommend to anyone in need of a safe and convenient cash transfer and Point of Sale app.

Pros

Implementation was incredibly easy and most of my staff (and clients) are already familiar with the application. The credibility of any financial app is critical, so the security and financial insurance Venmo provides is what made the deal for my team.

Cons

There is no easy-to-use air-touch feature where two adjacent phones can automatically link for payment. However, this would just be a nice ancillary benefit and is not critical.

Switched from

[Revolut Business](https://www.capterra.com/p/246352/Revolut-for-Business/)

Too difficult to add new contacts, and ultimately had too much focus on unnecessary features for our use case.

Review Source

VR

Verified Reviewer  
Instructor  
Education Management  
Used the software for: 1-2 years

### "Venmo payments review"

July 17, 2023

5.0

I think it is great! I have had little to no trouble with this company and when I did have questions they walked me through the process quickly and easily.

Pros

Venmo has provided me with a very great user experience in that they are quick most of the time (sometimes nearly instantaneous), secure, (they take privacy very seriously), It was tremendously beneficial to streamline the process and make it simple for attendees to make payments at events by using Venmo. It was convenient for attendees to pay at our events using their phones or tablets, which helped us get through the line quickly and cut down on the amount of time they had to wait. Additionally, since all monies are recorded on a single platform, tracking payments has become simpler. Venmo was proven to dramatically lower transaction costs related to processing payments. In terms of customer service, I've always had positive interactions with their customer support personnel when I've needed help because they're incredibly educated about their product and quick to answer any problems.

Cons

Although there is no charge for bank transfers they do charge for credit card payments. Also if you need a refund the process is lengthy and may become complicated. And the other person needs to be a customer of Venmo also to use it.

Review Source

Jared S.  
Handyman  
Construction  
Used the software for: 2+ years

### "Venmo the online experience "

October 15, 2022

2.0

Venmo is not on even my top ten list of banking apps. Almost every other app works better, easier, and have many more features.

Pros

What I like most about Venmo is that it has an app so you can access your account From anywhere at anytime.

Cons

What I least liked about Venmo is how difficult it seems to be to transfer money fr person to person. And their website needs to offer more.

Alternatives considered

[PayPal](https://www.capterra.com/p/207944/PayPal/)[Cash App](https://www.capterra.com/p/246167/Cash-App/)[Lofty](https://www.capterra.com/p/157457/Lofty/)

Reason for choosing Venmo

I didn't choose Venmo over any products. I only simply tried their services. And it ended with me soon after deleting the application.

Review Source

CE

Courtney E.  
Dental assistant  
Hospital & Health Care  
Used the software for: 1-2 years

### "Venmo is always there. "

September 9, 2021

5.0

My overall experience with Venmo has always been positive and I have nothing bad to say about this app. It’s a great way to save and use your money and get easy payments from anyone.

Pros

Venmo has fast payment processing, deposits in less than a minute, and is a very organized app. They provide a credit card that is free to order so that you can use your balance on Venmo and not have to pay the processing fee of depositing into your bank account.

Cons

I wish there was a way to label payments as a good or service, I have gotten scammed on Venmo from others claiming to have a product and then ghosting me once I pay them. Not smart on my part I know, but when it’s someone who is trustworthy you really feel dumb at that point.

Review Source

LB

Laura B.  
student  
Hospital & Health Care  
Used the software for: 2+ years

### "active venmo user "

January 14, 2022

4.0

I’ve used venmo for a few years mainly as a way to transfer money between me and me friends when we go out. I’ll occasionally use it to pay for things in stores and restaurants as well and have had no issues

Pros

I like that you can transfer money to your bank account for free. It makes me feel very secure since i don’t have to give out my account information to receive money.

Cons

There is not anything about venmo that i dislike. I find it very useful.

Review Source

AS

Andy S.  
Manager  
Entertainment  
Used the software for: 2+ years

### "Amazing Payment Solution for Many Applications"

March 29, 2021

5.0

Venmo has always been a great experience and very intuitive...even for people who aren't technologically inclined. Everyone we have used it with or introduced it to has continued to use it afterwards with great results. We plan on using it for even more as it allows in the future. It's much easier and quicker than PayPal which seems to have been the standard until now.

Pros

Venmo is an incredibly easy and fast way to transfer money between people in a company for expenses and more as well as accept payments for merchandise (with the new business account options) and even pay people for their services. Since multiple people can be logged on, it allows 4 of us to operate financially when necessary without a delay. You can easily write what each payment is for and download monthly statements to keep accurate records of all of your transactions. Even better, most people have it and use it now so compatibility is rarely an issue. It makes everything we do faster and our customers even more pleased as they can pay for merchandise, tickets, or even simply donate at the click of a button!

Cons

The only tough thing about Venmo that rarely arises is if someone doesn't use it. In that case, we need to have a paypal or cash option ready but that's not an actual problem with the application itself. It would be great if they could add annual statements to their download option in addition to the monthly statements. Annual statements would save some time during tax season!

Reason for choosing Venmo

We liked the interface better and it seems that more people use it than CashApp.

Switched from

[PayPal](https://www.capterra.com/p/207944/PayPal/)

Venmo is faster and easier. It has less fees (none unless sending money using a credit card) and most people are starting to use it more than paypal now.

Review Source

VR

Verified Reviewer  
Admin Assistant  
Accounting  
Used the software for: 2+ years

### "Venmo Review"

August 4, 2022

4.0

Overall, I have had a positive experience with Venmo. It is reliable and perfect for daily use.

Pros

I like that the app is very accessible, free to use, and is safe. Users can freely send and receive payments in the matter of seconds, and this eliminates the need to set up other payment methods such as Zelle.

Cons

I have heard Venmo scams are becoming very frequent, where people would pose as someone you know and request for you to send money. In the case of that happening, it is difficult to contact customer service and reverse the transaction. So I would say that customer service is probably the thing that I like the least about this software and I hope that they could improve in this aspect.

Review Source

RS

Ronald S.  
Outreach Coordinator  
Non-Profit Organization Management  
Used the software for: 2+ years

### "Lifesaver for financial struggles "

June 24, 2022

5.0

Venmo was always there for me when I needed it especially when I was stranded and struggling and I needed funds to get home. Thank you Venmo! More precise and professional than cash app and PayPal.

Pros

The instant retrieval of funds received.

Cons

The login process for female is a pain in the butt because of the step factors that you have to take just in case you forget your password and your screen name; in addition to having a change phone number that doesn't exist anymore so you can't access your account and receive the free $10 gift that they offer if you don't use your venmo that often. Lol. True life experience.

Review Source

VR

Verified Reviewer  
Producer  
Entertainment  
Used the software for: 2+ years

### "Venmo: anyone anywhere"

June 3, 2021

5.0

I work with a lot of subcontractors, and I can't say how many times I am asked "Can you just Venmo me---?" At first I thought it was like "kleenex" and the name was just being used universally, I have since learned that people were asking specifically for Venmo.

Pros

Setting up and using immediately was a desirable feature. Being able to invoice vendors and pay personal no matter where I was or what time it was, is a convenience. The film industry doesn't have regular hours and people like to be paid when their work is done. Venmo makes that happen without having to wait. So far I have had no issue with paying vendors through Venmo. I can always look back for records of transaction

Cons

Big one! My tax accountant recently told me that Venmo receipts were not the best records for the IRS. I think the IRS just hasn't caught up yet or they don't like electronic receipts. Trying to help someone over the phone set it up has proven difficult in the past, but I believe that was human error

Alternatives considered

[Google Pay](https://www.capterra.com/p/212826/Google-Pay/)

Reason for choosing Venmo

The large number of people who requested payment via Venmo

Review Source

SB

Sierra B.  
Consumer  
Consumer Goods  
Used the software for: 2+ years

### "Venmo isn't bad"

July 24, 2024

4.0

Pros

What I like most about Venmo is it's easy and straightforward to use.

Cons

What I like least about Venmo is it showing what others have sent and paid for and I find that off putting for privacy reasons. Example, I didn't jeed to know a friend of mine paid someone for rat extermination. If it was me i'd be embarrassed by that

Review Source

AE

Amy E.  
Partner  
Veterinary  
Used the software for: 2+ years

### "Looking for a quick and easy way to receive payments?"

May 16, 2023

5.0

My overall experience with Venmo is great! Very easy to use and very easy to get paid.

Pros

One of the features I like most about Venmo is almost all of my customers have/use Venmo, so it's a familiar and easy payment solution for my business.

Cons

What I like least about Venmo is verifying my account, I have tried numerous times to verify my account, was told to enter 2 amounts that were sent to my bank account from Venmo, and never received the amounts to enter.

Review Source

Cynthia T.  
Sales Operations  
Computer Networking  
Used the software for: 2+ years

### "Great Value"

October 19, 2021

4.0

Overall it's a great product for modern folks. Although our older clientele won't use it for payments, this is a great and secure way to make sure our payments are received quickly and seamlessly.

Pros

Venmo is a great software in the sense that anyone can download, use, and deploy. It's fairly easy to use and benefits all transactions small and large with options of both bank accounts and credit cards.

Cons

There seems to be a lag with venmo at times when trying to connect, receive, or make payments. The search function could be a little more intuitive and it should have a more clear cut dashboard.

Alternatives considered

[Cash App](https://www.capterra.com/p/246167/Cash-App/)

Reason for choosing Venmo

Venmo is backed by PayPal which we already have a business account with

Review Source

JA

John A.  
Teacher  
Primary/Secondary Education  
Used the software for: 2+ years

### "Quick, easy and secure way to pay, transfer, or receive money from and to outside sources"

August 4, 2022

5.0

Venmo is my preferred software for money transactions overall. It is super easy to use. I feel extremely safe and secure about the transactions and using Venmo in general. The only down side or reason I don't use Venmo for transaction is if I need to have some sort of buyer/seller protection.

Pros

This software is super easy to use once your information and bank accounts/credit card info is given. Transaction between individuals whether it be between friends and family or actual businesses is safe, secure and immediate. Money can be transferred easily back into your accounts quickly with no fee. Small fees are taken with credit card transactions but they are comparable to similar software.

Cons

The major con I have with this software is about the software really but the fact that venmo doesn't offer any buyer or seller protection.

Review Source

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