# Page 12 | Venmo Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 12 - Is Venmo the right Payment Processing solution for you? Explore 9279 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/222572/Venmo-/reviews

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Venmo

4.7 (9279)

[View alternatives](https://www.capterra.com/p/222572/Venmo-/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Page 12 - Reviews of Venmo

## Showing most helpful reviews

Showing 276-300 of 9279 Reviews

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Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

kawal C.  
administrator  
Education Management  
Used the software for: 6-12 months

### "Venmo user genuine review for the product"

July 25, 2020

5.0

Venmo solves many business problems such as sending money becomes very easy using this product. Anyone within usa can transfer the money without any issue. Also, the money is very secure which using this software as it is very trusted software. There are certain benefits which I have realized such as people can split bills such as dinner bill, tickets money and also the rent which is used to pay monthly. This benefits quite help people because they can use this application not only for money transfer, but also for splitting bills among each of them. Another benefit is that the transactions happen very quickly and its is quite stable.

Pros

There are many features which are most impactful such as easy way to transfer money to people and security of the software. By using venmo, anyone can send the money around united states of America to any other person by using this product. Moreover, sender who is using the application to send the money with security and this is the best part of using the product because your money is safe while it is being transferred. In addition to this, the integration of this software is very easy with our existing business processes as you can easily install it in your cell phone and integrate with the systems.

Cons

There are certain features which I feel are missing such as people can only money to the person who is currently living in Unites states as you cannot send the money who is outside usa. Furthermore, there can be some things which could be improved such as very quick transfer of money and get notified faster than any other app in the market. There are no aspects of the product which are difficult to use. The software can be easily used by someone who has basic knowledge of using a phone. In addition to this, the integration is not difficult with our existing business processes. It is very easy to integrate this application.

Review Source

VR

Verified Reviewer  
Associate Director  
Higher Education  
Used the software for: 2+ years

### "So easy and many friends, family and colleagues use this!"

February 19, 2020

5.0

Love venmo! Literally use it with all my friends, family, colleagues, and businesses that accept payment via venmo. I rarely find someone who doesn't have this. It seems to be continously growing and asked of when coordinating payment of something. Highly recommend this software!

Pros

Takes a few simple steps to set up and start your account/link to your bank. So many people use this app that i rarely find someone who doesn't have it. Makes going out and splitting the bill with friends so much easier - to paying your babysitter, hairdresser, or the person who grabbed coffee for you, and so much more in a matter of seconds. People can also charge you or you can charge others when they owe you to help remind them and stay organized. Besides using the app, they push notifications to you every time someone pays or charges you, as well as when you make payment to someone. They will even send you an email to help stay on top of things.

Cons

Only down side to this working in fundraising and as someone who makes philanthropic donations, many people want to donate through venmo but the platform isn't currently set up for this capability. I believe they are in a pilot mode for this capability but doesn't feel like they are moving fast enough on it and once it does go live, will it be easy to implement? Larger organizations have trouble with this, while i see smaller, less complex organizations being able to implement well. Huge potential though for this software!

Switched from

[PayPal](https://www.capterra.com/p/207944/PayPal/)

More people are on venmo now vs. Paypal. Paypal seems to be more business (Ebay - which i still use!) and Venmo leans towards person to person payment.

Review Source

VR

Verified Reviewer  
Advertising Account Executive  
Newspapers  
Used the software for: 2+ years

### "Very efficient and popular"

February 27, 2021

4.0

Since integrating Venmo as an additional payment option that my clients can utilize to pay their invoices, my collections have gone down, the average age on debt was cut in half and my business has actually increased because the level of trust clients have in me increased as they saw me as more of a partner than a vendor. All around, my business has benefited greatly .

Pros

the first thing is that it is very simple to register, add an account and implement. the second pro is the fact that so many people are using Venmo. I thought it would be a challenge to implement as a business tool to collect payments from clients but I was very wrong. In fact, the majority of the clients I approached with this option were already registered.

Cons

the 2 biggest challenges to overcome were the security concerns people have about providing payment and account information online and chance of it being hacked. Having done the research on the product, those concerns were quickly alleviated and Venmo actually provided me with collateral to give my clients who had such concerns. the second challenge was overcoming the "Social Media" aspect. Venmo obviously gained it's popularity from the consumer side by incorporating a social media feel to it. Businesses on the other hand do NOT want their payments, collections, etc. broadcast in social media platform. It takes some convincing but once the ease with which payments can be obtained from their customers and how that can help increase revenues is properly explained, 9 of 10 clients jumped on board.

Alternatives considered

[PayPal](https://www.capterra.com/p/207944/PayPal/)

Reason for choosing Venmo

While Venmo is owned by PayPal and PayPal offers a more secure option for processing payments and sending money, Venmo provides the same avenue with which to quickly and seamlessly send money to individuals and is the 'hot' product right now. Having a younger influencer base that's already using Venmo opens up more options and thus provides the ability to work with another demographic segment

Review Source

MT

Michael T.  
Tutor  
E-Learning  
Used the software for: 1-2 years

### "Quick Payments, Minimal Features"

June 4, 2024

5.0

Venmo allows you to send and receive payments, and that’s about it. The social media element is odd and unnecessary. If you’re a very small business with minimal bookkeeping and data needs, Venmo works perfectly well and is often very convenient for customers.

Pros

Venmo allows me to receive payments from customer quickly and conveniently. Venmo offers buyer and merchant protection for a relatively small fee.

Cons

Venmo had very minimal features and a somewhat strange social media element. You can make your payments private, but I find it odd that this is not the default.

Review Source

SN

Susan N.  
Owner  
Consumer Services  
Used the software for: 2+ years

### "Thieves "

July 10, 2023

1.0

Pros

Convenient…. They make it easy to receive funds but careful…. You may never see your money!!

Cons

I disputed a couple transactions from the same company that I never authorized. Well, Venmo shut my account down and froze it. I have given them my drivers license, passport, picture of the house number on my house, food stamp card, medical marijuana government ID card, Social Security card, food stamp card, bank card plus a selfie and they won’t release my funds! I think any idiot can figure out I’m exactly who I say I am!! They DONT CARE. After all, it’s not their money. They have had my money locked down for over a MONTH!! They refused to release it because I can’t provide bank statements on a gift card that I was trying to transfer funds to. Account Specialists are everything but! They tell you that the only department that can release the funds is through an account specialist and you sure can’t talk to them they only go by email. When you reply to the email and you send what you can to them, if it’s not exactly what they want, they send you the same email asking for the same stuff over and over again. No way will they give you the courtesy of speaking with you!! They don’t read what you’re saying and Nobody will call you. Management won’t do anything for you. They won’t get off their butts and get anything done. By not helping me and releasing my funds I have lost electricity and now have so many late fees it’s cost me $100.’s of dollars. I will continue to write a review on ANY platform I can. I’m waiting on a response from the attorney general and a lawyer.

Review Source

BM

Brandi M.  
Instructor  
E-Learning  
Used the software for: 2+ years

### "Venmo is a lot better than others I have used "

October 20, 2022

5.0

Pros

I love the customer service of this product, they are fast efficient and get the job done!

Cons

There is nothing I don’t particularly like about this software

Switched from

[PayPal](https://www.capterra.com/p/207944/PayPal/)

PayPal was such a hassle I know they are owned by the same company but somehow Venmo is way better

Review Source

JS

Jennifer S.  
Assistant  
Construction  
Used the software for: 2+ years

### "Venmo"

December 17, 2021

3.0

I do like that Venmo sometimes does give people incentives out of no where, also their referral program is great and very effective on getting more customers. Overall I have had a good experience with Venmo, not many issues.

Pros

The one thing i feel i like the most would be how inexpensive it is to send money to someone. Also how fast that person will recieve the money. Another thing is that you are able to write that person a message when you send someone money.

Cons

I feel that when I add a payment method and it is added to my account I should have no issue on sending money to someone. Sometimes it will say declined payment issues, which it shouldn't if you have money in that account or card.

Review Source

DE

Debora E.  
Lab Aide/Phlebotomist  
Hospital & Health Care  
Used the software for: 2+ years

### "Venmo "

July 17, 2023

5.0

Venmo is the best thing that was thought of when it comes to sending money to and from family members. it is the quickest way to pay someone when it is an emergency.

Pros

What I like about Venmo is that it is fast and accurate and payments go through very quickly.

Cons

The least is how sometimes it freezes when submitting the payment.

Review Source

MA

Micheal A.  
Marketer  
Marketing and Advertising  
Used the software for: 1-2 years

### "Venmo Let's Go!"

December 13, 2021

5.0

Overall I love the app.

Pros

I like Venmo in light of the fact that it is helpful, simple and permits me to monitor exchanges. I likewise, similar to the way that I have a Mastercard with Venmo and can utilize that for exchanges too. I feel the expenses are in line and similar to other exchange administrations and we have a decision to hang tight for a no charge move or a prompt exchange for as shopping center expense. All cash move administrations have an expense and I get that nonetheless, I lean toward Venmo and another explanation is large numbers of my customers have the Venmo App and it makes it significantly more straightforward when a speedy help is required.

Cons

The social part of the product is somewhat odd in that I'm not at all piece keen on the thing my companions are paying each other for. At the point when individuals get amusing, I guess it very well may be engaging however a lot of the feed is individuals paying each other for lease, food and other commonplace stuff. Furthermore, this present a business challenge where you should be wary with regards to posting your buys in the event that it's a private buy for your business.

Review Source

DG

Desiree G.  
Business Owner  
Individual & Family Services  
Used the software for: 1-2 years

### "Venmo for the win! "

October 21, 2022

5.0

Highly highly recommend

Pros

I use this app every single day. Every day after work, I Venmo request my customers. I love the reminder notification. Sometimes people forget to pay and the reminder is a gentle and non confrontational way to ask for payments again. I love the transfer to my bank account. It's free if you wait a couple days or instant transfer with a small fee. I also have a free Venmo card that's attached to my account. All black, very nice looking and was free with my account. I'll get email offers for discounts if I pay with Venmo at certain places. I also have gotten a referral bonus a couple times which is nice. App is super easy to use, nothing complicated. I prefer Venmo over Cash app and other competitors.

Cons

Sometimes my balance doesn't update right away. Even if I just opened the app, it'll have my old balance still on. It's an easy fix, I just have to refresh the page. It's not a major con at all, just something small.

Switched from

[Cash App](https://www.capterra.com/p/246167/Cash-App/)

I prefer the layout of Venmo. I don't like the way the cash app looks.

Review Source

JC

Jayleen C.  
Personal assistance/nurses aide  
Individual & Family Services  
Used the software for: 1-2 years

### "Jayleen charles venmo card "

October 27, 2021

5.0

I can load my card and take care if my business paying bills ordering things offline it is a great card to have everyone should have one of these cards you won't be disappointed

Pros

I like most about it is you don't have to leave your home to make payments to or to order stuff online

Cons

Really there is nothing I don't like about it at all its down right awesome

Reason for choosing Venmo

Cause it's a great card that I excepted just about any where you go rather ur traveling or paying bills etc

Switched from

[Lofty](https://www.capterra.com/p/157457/Lofty/)

This card is so much easier to deal with load and to take care of business sitting on your couch and so many place you can load the card with no Hassel

Review Source

AP

Amanda P.  
Business Owner  
Cosmetics  
Used the software for: 2+ years

### "Good for business owners!"

October 30, 2021

5.0

I was always worried about not receiving payments for weeks using other platforms. As a business owner, it helps to access my money quickly after I've been paid, instead of having to wait weeks.

Pros

I love how easily I'm able to get paid through Venmo and that transfers to my external bank account usually take less time that the amount of days that Venmo tells me it will take. I love that it's a platform where people can pay me back and purchase my products straight through Venmo

Cons

I once had an issue with a recurring payment through Venmo that was cancelled, but the billing went through. When I contacted customer service about the problem, it was not a quick fix and I never did get my money back because of the stated time needed to fully cancel the automatic payment.

Switched from

[Chase App](https://www.capterra.com/p/176211/Chase-App/)

Because the transfers took too long using Chase

Review Source

MG

Mayank G.  
Software Development Engineer  
Computer Software  
Used the software for: 2+ years

### "Venmo : Money transfer simplified"

December 11, 2021

5.0

overall experience has been really good. Have been using it for over 2 yrs now. Have done so many transactions from here. Be it selling an item & getting paid for that, or receiving some quick cash from family or friends has been really good.

Pros

Ability to make instant payments to anyone with a secured platform. Also can be used at various stores. So really helpful if you forget to carry your wallet/cash/cards

Cons

I dislike that if by mistake someone makes payment to a person or mispells the account id & sends the money, there is no way to retrieve it back unless the account with that id doesn’t exist. So can be really frustrating at times

Review Source

MS

Malary S.  
Hairstylist  
Consumer Services  
Used the software for: 2+ years

### "Great for backup option to processing payments "

October 11, 2022

5.0

Venmo is a great resource to process payments. Many people have the app already and it’s very convenient when other payment softwares are down. You get paid pretty quick and it’s very user friendly.

Pros

I like that the app is user friendly, anyone can use it and navigate it easily. It’s a great backup option I have to processing payments and many clients are familiar with it already.

Cons

I just don’t like the feature that shows other people’s transactions. They do have a private option which I use but I still don’t like seeing other people’s Venmo activity.

Switched from

[Square Payments](https://www.capterra.com/p/170278/Square-Payments-Processing/)[Cash App](https://www.capterra.com/p/246167/Cash-App/)

It was recommended by a friend originally and I tried it out.

Review Source

AS

Anthony S.  
Customer Service rep  
Consumer Services  
Used the software for: 2+ years

### "Venmo makes it easy"

July 17, 2023

4.0

Venmo is a convenient and user-friendly digital payment platform that simplifies peer-to-peer transactions and promotes a social aspect to money exchange, although caution should be exercised for commercial transactions due to limited buyer and seller protection.

Pros

The various security measures to protect user information and transactions. It employs encryption to secure data, offers two-factor authentication for account access, and allows users to set up PIN codes or fingerprint recognition on their mobile devices. in addition , mobile app and website offer a simple and intuitive interface, making it easy to navigate and use. You can quickly send or request money, view transaction histories, and manage your account settings.

Cons

One of the main concerns with Venmo is the lack of robust buyer and seller protection compared to traditional payment methods like credit cards or PayPal. Venmo's primary purpose is for person-to-person payments, and it is not designed as a platform for commercial transactions or purchasing goods and services from unknown individuals or businesses.

Review Source

SS

Stephen S.  
Manager  
Chemicals  
Used the software for: 2+ years

### "Amazing Prices for excellent results "

August 27, 2022

5.0

Overall I would say venmo is a game changer for anyone that needs to process payments in a very timely fashion and not pay a bunch of money doing it. I recommend it to anyone.

Pros

I would like to use venmo because I am able to get payments from customers friends or family at the touch of a button and the funds are deposited instantaneously so it has a major convenience and that is absolutely wonderful.

Cons

There was really nothing to complain about with venmo. Every single transaction has been perfect.

Review Source

MB

Misty B.  
Owner  
Consumer Services  
Used the software for: 1-2 years

### "Venmo Mobile App"

December 16, 2021

5.0

Pros

I love everything about Venmo. I have peace of mind my transactions are safe and secure. The mobile app is so easy to use. I can receive and send funds instantly. The option of having the venmo debit card and funds being instantly available for use on the card is great. There are other options of funds being transferred directly to bother debit cards or your bank. Having these options makes Venmo my first choice in receiving payments and making them.

Cons

In my opinion there are only pros with Venmo. I have not experienced any cons using the software.

Switched from

[Square Point of Sale](https://www.capterra.com/p/275802/Square-Point-of-Sale/)[Cash App](https://www.capterra.com/p/246167/Cash-App/)

I switched to using Venmo from other software and and mobile apps because I felt more secure with Venmo. Venmo's app is easy and convenient to use. Venmo provides more options to receiving payments than any other software or platform.

Review Source

JF

James F.  
Teaching assistant  
Education Management  
Used the software for: 2+ years

### "Payments and receivables in the palm of your hand no matter where you are"

December 21, 2021

5.0

Pros

The best benefit of this software is the fact that I can use it no matter where i am and all that is needed is an email address. Venmo comes in very handy when you have children at school or even if they are away and need cash. Sending money is easy and fast. Fow a small fee the transaction can be sent instantly and ion the account within minutes. Sending money to another user puts the amount into their Venmo account and allows them to use it for payments to businesses that accept Venmo or just have it available for their use. Its like having an ATM machine in your pocket. There is also an option that will create a scannable code on your device that will allow someone to quickly pay you without the need to give them any personal information. the same code can also be used to make payments, all that needs to be done is to show the code at the register and the cashier will scan it. there are a number of offers available that give cashback at certain vendors and also the ability to by Cryptocurrency.

Cons

I did not find any Cons other than a learning curve to find all the available features. Some features such as the cryptocurrency confused me since I am not familiar with Bitcoin. i did not like the stories function since if I forget to make a transaction private it will be viewable to anyone i made a transaction with on Venmo.

Review Source

NiN

N i N.  
Content Writer  
Writing and Editing  
Used the software for: 2+ years

### "Positive review about Venmo"

October 23, 2022

5.0

The overall experience of using this software is really awesome.

Pros

I like its MCH payment process feature the most.

Cons

All its features play a very important role in the digital payment system. Which is a very useful feature for me. I didn't find anything to dislike about it.

Review Source

VR

Verified Reviewer  
Audio Engineer  
Music  
Used the software for: 2+ years

### "Fast and Easy Payment Processing"

October 5, 2021

4.0

Pros

I like the ease of credit/debit card charging through this app. It is widely used, at least across the United States, so many people already have an account created and linked to a card or bank account. Transferring the payment to your account is quick, usually faster than they estimate, and has a very low processing fee compared to other business platforms.

Cons

I dislike that you must be specific about using the business side of Venmo instead of a personal account. There are different rules about how much money can be transferred in a month and you can be shut down if you forget to use the business side.

Alternatives considered

[PayPal](https://www.capterra.com/p/207944/PayPal/)

Switched from

[Square Payments](https://www.capterra.com/p/170278/Square-Payments-Processing/)

I switched because the fees and processing times were a burden and Venmo offers easier use for both the client and company.

Review Source

Sean D.  
Marketing Assistant  
Computer Software  
Used the software for: 2+ years

### "Perfect for accepting payments as a small business and band"

April 11, 2021

5.0

We use Venmo to accept many forms of payment for shows and merchandise sales and I could not be happier with our results in doing so. We can now accept more in payment from fans and friends where in the past it was dependant upon whether they had cash in hand or not. I cannot say enough good things about Venmo in regard to is making the lives of small businesses and bands easier in the current time.

Pros

Makes taking payment for anything (t-shirts, vinyls, tickets) incredibly easy as the user pool is so vast that nearly anyone you come into contact with will have this app on their smartphone. It makes our lives as musicians increasingly easy as the world becomes more digital and has increased our revenue ten fold. We no longer have to swipe any cards or accept cash only as shows now that we use venmo as our primary point of sale.

Cons

SOmetimes the scanning of other profiles does not work as intended. This feature working properly is incredibly useful and when it works properly it takes out the guessing in payment forwarding which is very nice.

Alternatives considered

[Square Payments](https://www.capterra.com/p/170278/Square-Payments-Processing/)

Reason for choosing Venmo

Venmo is much more widely accepted by our customer base and therefore the decision was a no-brainer for me and my team.

Review Source

PK

Paul K.  
Blogger in Chief  
Internet  
Used the software for: 2+ years

### "Venmo Works For Me"

June 12, 2021

5.0

I love Venmo I use it 3 or 4 times a week. I receive and make payments quickly with no problems. It also helps with my record keeping.

Pros

First of all Venmo is great. It is free of pesky service charges. It is easy to use and provides clear information on my Transactions. I use it once or twice a week to make payments and to receive funds from clients and family.

Cons

Although I have not had to use it, dealing with customer service could be made more clear in the app architecture. It is about my money and I don’t want to go searching for it.

Switched from

[PayPal](https://www.capterra.com/p/207944/PayPal/)

Got tired of paying service charges.

Review Source

NG

Nicole G.  
Independent stylist  
Public Relations and Communications  
Used the software for: 2+ years

### "Efficient way to receive money "

December 16, 2021

5.0

I like Venmo very much they give you a card to make purchases with money on your app and make it super easy to transfer and receive money without to much personal information being transferred.

Pros

The best feature are when you go to look for a person you can go to a search bar and start typing it in the bar and the name will pop up !!! I also like that when you are ready to give someone money they want you to put what it is for so you can keep track of what you bought or what someone bought for you basically bookeeping. I like that you can press a button and it says request a payment or pay someone and before you can you most of the time need to have phone number so they know what is going to who and making sure it is the right person .

Cons

I don’t like that once they noticed we were using the software to help many of our businesses they now want us to pay a fee and or start a business account if any of the transactions look like a business transaction I just think personally it shouldn’t be about business or personal our money is our money it shouldn’t matter.

Review Source

Vicki S.  
Office manager  
Construction  
Used the software for: 1-2 years

### "Venmo review"

January 16, 2022

4.0

I use it as POS software. I wish more retailers would accept it

Pros

Venmo is super easy to use and has a great fraud department

Cons

I feel like the customer service needs to be enhanced. When you reach out you don't always get the answers in a timely fashion.

Alternatives considered

[Cash App](https://www.capterra.com/p/246167/Cash-App/)

Reason for choosing Venmo

More user friendly interface

Review Source

AD

Anthony D.  
Hvac helper  
Utilities  
Used the software for: 6-12 months

### "Perfect"

September 28, 2021

5.0

I will be using Venmo as my main go to for payments when in the field

Pros

I like this product because of the easy payments it brings. It allows me to put memos for what I'm receiving the money for. The instant transfers are also a bonus.

Cons

There's nothing I don't like about this service.

Alternatives considered

[PayPal](https://www.capterra.com/p/207944/PayPal/)

Reason for choosing Venmo

The easy access of making payments and receiving them when necessary.

Switched from

[PayPal](https://www.capterra.com/p/207944/PayPal/)

To try a new product.

Review Source

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