# Page 14 | Venmo Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 14 - Is Venmo the right Payment Processing solution for you? Explore 9288 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/222572/Venmo-/reviews

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Venmo

4.7 (9288)

[View alternatives](https://www.capterra.com/p/222572/Venmo-/alternatives/)

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Last updated June 3rd, 2026

# Page 14 - Reviews of Venmo

## Showing most helpful reviews

Showing 326-350 of 9288 Reviews

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Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

JD

Jason D.  
Owner/operator  
Automotive  
Used the software for: 2+ years

### "So easy and convenient "

May 12, 2022

4.0

No issues, easy and convenient with lighting fast payment processing. I would have to say that my experience is with Venmo is A+

Pros

I like how easy it is to navigate and accept payments

Cons

There’s really only one thing I can say I don’t like about Venmo is that more people should use it

Alternatives considered

[Cash App](https://www.capterra.com/p/246167/Cash-App/)

Review Source

RG

Ryan G.  
Founder  
Design  
Used the software for: 2+ years

### "Everyone is using it - and there are many great reasons why!"

July 20, 2021

5.0

Love it. Thats all there is to say!

Pros

Easy to setup your account and within maybe 5 minutes, start sending money to friends or family, or pay for products online or in person (like at an art/trades show).

Cons

So far, I have nothing negative to say about venmo except perhaps their fees. They arent ridiculously high but the more money you deal with (send or receive) the bigger of a "tax" there is on those funds.

Alternatives considered

[PayPal](https://www.capterra.com/p/207944/PayPal/)

Reason for choosing Venmo

I use them all, actually. However, each one of them has different service fees so I use whichever one works best for me, my friends and family and my customers.

Review Source

Robert M.  
Marketing Director  
Information Technology and Services  
Used the software for: 2+ years

### "Venmo is cool and functional"

November 14, 2021

5.0

Sending and receiving money with Venmo is friendly and to a certain extent fun, since it is not like sending money to an account number, but it has the possibility of personalizing our digital wallet with our photo.

Pros

Venmo is cool and functional at the same time, what I like is that it is a kind of financial social network, since I can personalize my account with a profile photo, and so the people who sent or receive money can see who I Once I can see their profile picture, the novelty of Venmo is that I can receive cryptocurrency price alerts on my cell phone, it is interesting that they are aware of the advances in cryptocurrencies.

Cons

Something that I do not like about Venmo are the fees, I think these times of cryptocurrencies and other processors to send and receive money, where technology facilitates and lowers the costs of sending money, the fees should be lower, it is the only detail that they should improve.

Review Source

Bridget E.  
Delivery Driver  
Food & Beverages  
Used the software for: 2+ years

### "Review by a Self Employed Delivery Driver"

August 8, 2022

5.0

Pros

Cardless/Cashless payments by my customers make my job easy

Cons

When paying online, if I type in my email or address wrong, the card gets declined. This can be annoying when you have several emails and have recently moved. But it gets resolved quickly.

Review Source

VR

Verified Reviewer  
Tutor  
Education Management  
Used the software for: 1-2 years

### "Venmo is Modern"

July 29, 2019

5.0

Overall my experience with Venmo has been convenient and I use it frequently. I think it is kind of cool how it literally brings people together because people will stand together and huddle around their phones sharing user names and get all excited and cheer when the payment goes through.

Pros

Venmo is such a convenient and modern way to send money. Rather than having to stop by the ATM to get cash anymore to pay a friend, it is possible to do it right from your fingertips by simply downloading the app and linking it to your bank/debit card. I love Venmo because my friends and I are always paying for each other or buying things from each other, and in group settings there's no more excuse for that one friend who always says they "don't have cash" anymore as an excuse! I feel like Venmo keeps things fair and quick and easy. I love that you can instantly pay someone and that you can receive cash, and use that balance to pay others or transfer it quickly to your banks. I also enjoy the social media aspect and the "timeline" keeps things interesting and makes you feel like you are connected and are able to see what other's have been up to! On the flip side, I appreciate that there is an option to keep your payment private. I also think it's cute we must leave a reason for the payment, because I find people utilize that as a way to leave a sweet note for a friend too! Overall I think Venmo is the modern way to pay, and really decreases the need to stop by the ATM. Super convenient and I always recommend this to my friends and family to keep things simple!

Cons

Sometimes the requirement to list the reason for the payment is a little bit annoying because once you have typed the amount a user's next instinct is to just hit "send" but then you are stopped and the flow gets interrupted since we have to write why. I usually just leave an emoji or something random or a cute note for the friend if I am in the mood. It is not major, but it does get annoying when you just want to pay someone and move on in the flow. Also I'm not sure why it's anyone's business to know what the payment is for!

Review Source

IJ

Ikiera J.  
Call center  
Transportation/Trucking/Railroad  
Used the software for: 2+ years

### "Venmo Reviews "

January 19, 2024

5.0

Overall this is a good app to save money or use as a checking account, I love getting my direct deposit a few days earlier and I love the user friendly features & functionalities it has as well

Pros

I love that it’s super easy to use from the app, it’s not complicated at all, I love how my direct deposit shows up 2 days earlier in my account, I can send, receive & process payments efficiently

Cons

I hate that sometimes when I add money to the account from another, it doesn’t populate instantly, and I wish there was a virtual option to use the card or view the card details other than that it’s great

Review Source

VR

Verified Reviewer  
Director, M.S., Organizational Development  
Higher Education  
Used the software for: 6-12 months

### "Venmo: Has come a long way, but still needs fine tuning"

November 21, 2021

3.0

Venmo has come a long way from it's almost comical beginnings, in which it broadcasted all of your personal activity to the whole world. It's payment processing is more private now and somewhat effective. But Venmo is still a distant second to PayPal, which has mastered payments between friends as well as using PayPal as a payment method for purchases. It's come a long way, but still has quite a long way to go.

Pros

Venmo has become ubiquitous as a form of payment, particularly between friends and family. I resisted Venmo initially because there was no privacy; you could see payments between people in your contacts, which was unacceptable. However Venmo has fixed that and now allows you to keep your payment activity private. It has also created a new integration with Amex so you can send money to contacts by drawing on your credit card.

Cons

The integration with Amex, while well intentioned, is clunky and confusing. It does work, but it needs to be significantly fine tuned and more seamless. Amex stopped the process when I was using it and required me to call them because they suspected fraud. Not a good look. The process of identifying a payee is also not well executed. You have to wait until you are all the way through the process before it will validate your payee (so you don't wind up sending money to the wrong person).

Review Source

TH

Tonya H.  
Caterer  
Food & Beverages  
Used the software for: 2+ years

### "Venmo"

September 28, 2021

5.0

With Venmo its easier for me to manage my money and know where my money is going so I really do like the app..

Pros

I think what I like most about this app is the mobile pay and the fact that you can pay in person..

Cons

Honestly I think Venmo is great. I think it's perfect just like it is I wouldn't change anything about it.

Review Source

VV

Vivian V.  
Admin Assistant  
Facilities Services  
Used the software for: 1-2 years

### "Setting Up a Business Venmo is a Nightmare"

December 17, 2021

5.0

Venmo is a great software for the user. Payments are fast, easy, and secure. However, from the business owner's perspective, a Venmo account can be very difficult to implement.

Pros

I love the popularity of Venmo. Many of our clients request Venmo payment by name, as it is quick, easy, and free for them to use.

Cons

Creating a personal Venmo account was a breeze. However, adding a business profile was fraught with difficulty. Security verification of the new account is mandatory, but riddled with glitches and error messages. The instructions available for business account deployment is sparse, inaccurate, and outdated, and live customer service is not an option. Even after days of emailing tech support, all business payments still post to the personal side of our account and have to be manually transferred to the business account.

Reason for choosing Venmo

We started accepting Venmo payments strictly due to frequent client request.

Review Source

VR

Verified Reviewer  
Project Manager  
Construction  
Used the software for: 2+ years

### "Venmo - A Sleeker Paypal"

January 28, 2023

4.0

Pros

Venmo is a fantastic app for anyone who needs to transfer money quickly and easily. The user interface is simple and intuitive, making it easy to navigate and use. The app also allows you to connect with friends and family, making it easy to split bills or send money to loved ones.One of the best features of Venmo is the ability to add notes to transactions. This is especially useful for keeping track of what the money is for, such as "rent" or "dinner with friends." The app also allows you to view past transactions, so you can easily see who you've paid and when.Another great feature of Venmo is the ability to link your bank account or credit card. This makes it easy to transfer money and ensures that you always have funds available. The app also offers a feature called "Instant Transfer," which allows you to transfer money to your bank account in minutes, instead of waiting for the typical 3-5 business days.Overall, Venmo is a great app for anyone who needs to transfer money quickly and easily. The user interface is simple and intuitive, and the app offers a variety of useful features. I would highly recommend Venmo to anyone looking for a reliable and convenient way to transfer money.

Cons

The one thing I don't care for in the Venmo app is how it makes all your transactions public for all to see. This feature can be turned off, keeping your financial transactions private, as they should be.

Review Source

vJ

vanessa J.  
CSR  
Consumer Services  
Used the software for: 2+ years

### "The way to go."

December 11, 2021

5.0

I've been using Venmo since like 2015, and never had any problems with it, Hands down go to!

Pros

I love that its secure! Fast & easy! Its simplicity all the way around is so simple to use and very helpful when it comes to customer service and easy to setup!

Cons

There's no flaws. I love this application.

Review Source

SL

Shannon L.  
Speech Therapist  
E-Learning  
Used the software for: 1-2 years

### "Venmo is a MUST HAVE"

January 26, 2021

5.0

I know VENMO is owned by PayPal, but VENMO is so much better in the day to day of collecting and sending money. My kids have it, making is super easy for me to "pay them back" or for them to get paid by a neighbor for babysitting or helping out in some way. Also great for "collecting" from people for a teachers gift. Some cons: the default option is "public." Sort of like face book or Instagram, the list of "who" you have paid and your comment are public. The amount is not. I set mine to "private", but that is NOT the default. If you want to spy on your kids and their record is "public" it's super easy. Also, it must tie to a cell phone and only one VENMO account per cell phone number and per bank account. This can make it harder to get your kids on VENMO if they don't have an active cell number (google voice does not count!, I tried it). Also with your spouse/partner, they cannot be hooked up to the same bank account as you on VENMO. The functional outcome of this often is that just one of you may have VENMO on your device. Lastly, you need to know someone's VENMO ID first. If you pay the wrong person, there's no getting your money back unless they kindly return it. There is a cell phone verification process that helps though or you can "friend" someone first to be sure you have the right contact before sending money. The biggest pro, it's super quick. You can request or send money almost instantly. Definite must-have. Get a friend to show you how to use it.

Pros

Super easy to transfer funds to anyone. Literally takes less than 30 seconds to request or send money. No more "not collecting" from friends for "their share" of the night out, you just send a "request". Very easy to send a tip or pay a babysitter.

Cons

You can't tie your VENMO to a savings account. Must have a cell number, google voice doesn't count. Can be hard to search for people. Setting default is "public" meaning others can see who you have sent money to and what you wrote in the comments. You must write something in the comments or put an emoji for each transaction even if you don't want to.

Switched from

[PayPal](https://www.capterra.com/p/207944/PayPal/)

VENMO is quicker and easier to use for small day to day exchanges of money between friends and family.

Review Source

Kat A.  
Fashion Designer  
Apparel & Fashion  
Used the software for: 2+ years

### "Ready Set Go!"

December 30, 2021

5.0

I have used this app for long term and it has not failed me.

Pros

User friendly; easy access navigation app. These features are a plus and much needed to accomplish a world view of tasks with resources that this app provides to the consumer.

Cons

None applicable. Improvements should be available and concurred when needed. Going Beta would be an back door option for such detailed updates in order for app to work like a charm. At this point, no improvements needed..this top of the line app is working like a charm!

Review Source

MG

Monche G.  
CEO  
Graphic Design  
Used the software for: Less than 6 months

### "I recommend Venmo to friends "

August 25, 2024

4.0

My overall experience with limo has been Fairly pleasant, however, privacy is concerning.

Pros

stands out for its focus on social interactions.

Cons

Kind about Is privacy concerns, and transactional delays

Review Source

VR

Verified Reviewer  
Physical therapist  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "Best mobile payment app!"

September 11, 2021

5.0

Pros

I appreciate that Venmo is user friendly, making it easy to find the QR code or QR code scanner to make or request payments either in person or remotely. I also like that I don't get charged for personal payments/transactions and that I can transfer money to/from my bank account and Venmo.

Cons

I think it's a little odd that that Venmo also has a social media-esque feed that shows you other people's transactions (of friends and public/strangers). This doesn't affect the payment process, but it is a feature that I don't care for.

Review Source

KS

Kristina S.  
IT Director  
Information Technology and Services  
Used the software for: 2+ years

### "Value of Venmo"

October 15, 2022

5.0

Venmo works effectively and quickly. Offers many different benefits.

Pros

It is affordable, but is high quality. Trust worthy service.

Cons

Nothing to complain about. It is leading giant for a reason.

Reason for choosing Venmo

Venmo works great, and is easy to use. It is high in demand.

Review Source

SP

Sandra P.  
Nurse  
Hospital & Health Care  
Used the software for: 2+ years

### "Quick and convenient payment"

August 4, 2022

4.0

My take is Venmo is safe,but with everything online there will always be risks,I realize that the world is evolving and most transactions are done online.Venmo offers more pros than cons and as long as you know how to use your settings and know how to keep yourself and information safe online,this is a great place to do all your online shopping or share bill payments with friends and family.In my opinion banking online is the way of the future.

Pros

Venmo is accepted at many merchants around the world,It is so easy to link your bank and its a lot safer for purchasing online products,especially if you are unsure of the company or unfamiliar with the company.very quick and convenient payments.It's great if you are making extra money online because it give you a way of receiving a payment for on-linejobs.There is no monthly fee and you are not charged for using it so, you can add money from your bank account without the extra fee.It is safe and you never have to worry about security because they have measures in place to protect your privacy.If your planning to get into bitcoin,its a great way to start,its accepted there as well.Anyone can use it,its easy to download and deploy,great for any age.

Cons

As with anything there is always a down side.Venmo does charge a fee to send money through credit cards, a rate of 3% as well as a charge to transfer money from Venmo to your bank account.Customer service can be a bit of a problem if you have a discrepancy,you have to get pass the Bot system to speak to a human.I have found that you have to adjust your privacy setting to make sure your information is not compromised.another con to using Venmo is unlike a bank you do not earn interest.There is no international transaction,so you have to be aware of what you can and cannot do to make sure you do not have to deal with support and there is no payment protections.

Review Source

Jimmy H.  
CEO  
Food & Beverages  
Used the software for: 2+ years

### "Venmo is still a reliable product and easy to use"

December 9, 2021

4.0

I think also something they should do is offer a two part verification for the sender and the receiver and this could safeguard the app much better. Also having humans available to talk to customers goes a long way. Overall though I still use Venmo and as am owner of multiple businesses I use most money transfer apps because if someone wants to pay you, I find it best to have a way of receiving that money.

Pros

I like it because many people have it and it they do not it is quick and easy to set up. The transfer is fast and as long as you make sure you have the right recipient you should have no problems. I have used it for many years and it is a good app.

Cons

I don't even know if you can do a transfer online now on a computer and if you can they need to make it much easier. The software itself can be a bit sluggish but overall its easy enough to deal with. Getting ahold of a human can be a challenge and more businesses need to realize how important that is to people.

Review Source

VR

Verified Reviewer  
Registered Nurse/Instructor  
Hospital & Health Care  
Used the software for: 2+ years

### "Must have for ALL"

August 4, 2022

5.0

Pros

Whether Venmo is used for personal payments like selling a baby item no longer needed or the payment option for your business, it is a must have application on your mobile device. I love that it is available on multiple platforms and accessible at our fingertips. All you need is your device, you do not even need a waller to make the payment. I love the security features of the application and trust the company will promptly respond and attend to any and all security concerns of the customer.

Cons

Sometimes the application takes time to load on the device or it freezes and kicks out of the application. However that has not happened recently so I believe it was updated and bug was fixed. Otherwise I think this is a fabulous softward.

Review Source

Adam G.  
Owner  
Arts and Crafts  
Used the software for: Less than 6 months

### "Extremely invasive company"

November 28, 2023

1.0

Horrid! I have never been so angry or disappointed with a company

Pros

It's free. That's about where they stop. I have never been asked to provide statements from my linked accounts before and been told my money will be frozen until I did so!

Cons

Customer service moves at their own pace and everything is considered suspicious. My account was frozen 2 times, I have only used it twice. They have been holding my money 2 weeks now and claim they have a month.

Reason for choosing Venmo

Just for ease of access since I had past problems with my PP business account

Switched from

[PayPal](https://www.capterra.com/p/207944/PayPal/)

My boss had it so I figured it would be easier to get money for supplies, I switched back, just waiting for account to be unfrozen so I can close it!

Review Source

NK

Nabilai K.  
Pro Soccer Player  
Sports  
Used the software for: 2+ years

### "Review of Venmo!"

October 6, 2022

5.0

I love Venmo and all they represent! An easy, accessible, and free app to use for all!

Pros

I like how easy the application is to use and every button/tab has a purpose! I like how you can also see your pay history in venmo and track how much you have paid people.

Cons

I wish you could have money deposited in your venmo account through wire transfer. I don't like how you can see peoples purchases/requests freely.

Review Source

RZ

Randi Z.  
Owner  
Internet  
Used the software for: 2+ years

### "Venmo is a easy and mobile payment system"

June 10, 2021

5.0

I use Venmo on a daily basis. I pay my sons therapist through Venmo and it’s very easy and I can pay at my own time. I also receive clients payments thru Venmo and I never have had any issues.

Pros

I find it very easy to receive notifications when someone sends me a request to pay them as well as when I receive money thru the app.

Cons

I personally don’t have any complaints. I have heard in the past people don’t like that there is limited abilities to have more than one account for example having a personal account and a business account.

Review Source

KS

Katherine S.  
law clerk  
Law Practice  
Used the software for: 2+ years

### "The original, is safe, easy, and a great overall value "

May 16, 2023

5.0

Have not had to use it for much other than electronic payment, but I have been very impressed and am more likely to use than any of its competitors

Pros

One of the best aspects of Venmo are the ease with which it can be used online or through vendors. Integration is top notch.

Cons

Would be nice if it could be linked to credit cards as well as bank accounts, but overall the cons are fully outweighed by the pros

Alternatives considered

[PayPal](https://www.capterra.com/p/207944/PayPal/)

Reason for choosing Venmo

I use all 3 but prefer Venmo

Review Source

Kalina B.  
Freelance and Human resources  
Consumer Goods  
Used the software for: 2+ years

### "Venmo, quick payments "

May 27, 2024

4.0

Its been extremely wonderful and positive using Venmo. I highly recommend to give them a try.

Pros

I would say the main reasons i like Venmo is how quick and easy taking and receiving payments are. I also like how great their customer support is. I love venmo.

Cons

I honestly dont have anything i dont like about venmo. They truly are amazing.

Review Source

NG

Nadia G.  
Owner  
Retail  
Used the software for: 1-2 years

### "Small business friendly! "

August 26, 2021

5.0

I have saved time, money, and have access to more customers. I really am happy withy experience with Venmo.

Pros

I really love the convenience and smooth operation of this software. I have use a couple of other platforms for my business. Venmo is the most user friendly. I'm not the most tech savvy sometimes. I also love that I feel like my info and data are secure. I am able to complete transactions quickly while on the go, which is a huge deal!

Cons

So far, I have not experienced any issues with this software other than occasional glitches that are usually due to me not updating.

Alternatives considered

[Square Payments](https://www.capterra.com/p/170278/Square-Payments-Processing/)[Apple Pay](https://www.capterra.com/p/212840/Apple-Pay/)

Reason for choosing Venmo

The price and simplicity was the main selling point for me. I can save time and not worry.

Review Source

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