# Page 19 | Venmo Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 19 - Is Venmo the right Payment Processing solution for you? Explore 9288 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/222572/Venmo-/reviews

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Venmo

4.7 (9288)

[View alternatives](https://www.capterra.com/p/222572/Venmo-/alternatives/)

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Last updated June 3rd, 2026

# Page 19 - Reviews of Venmo

## Showing most helpful reviews

Showing 451-475 of 9288 Reviews

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Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

CS

Crystal S.  
Cashier  
Food & Beverages  
Used the software for: 2+ years

### "Easiest way to send money!"

August 8, 2022

5.0

Overall I have had a great experience with Venmo. This was one of the only apps who accepted and linked to my prepaid bank card. Most softwares would require you to have a bank account to send and receive money. Venmo is super easy and accessible. They have saved me so many times where I had an emergency and needed to have my mom send me $ ASAP. I still use this app weekly to this day!

Pros

I use this app to pay my rent and to send money to friends and family. There is a really cool feature that allows me to decide if I need my money right now for a small fee or in 3-5 business days for no fee. I have never came across an issue to where the instant transfer did not go through. I can't tell you how important it is to get your money ASAP when you have an emergency and Venmo always came through for me! It's so easy to manage I was able to teach my mom over the phone how to manage the software.

Cons

Recently the fee's for this app have gone up. I don't like that they are basing it off how much you are sending/receiving. It should be the same fee overall. Increasing the fee just makes me want to use the free money transfer apps such as Zelle. Also instead of rewarding users for sending money and using the app, they have a limit. For example if I send $ more than 5 times a week they start adding an additional fee.

Switched from

[PayPal](https://www.capterra.com/p/207944/PayPal/)

PayPal would not connect to my prepaid debit card.

Review Source

angela D.  
Homehealth  
Individual & Family Services  
Used the software for: 1-2 years

### "Not very dependable"

June 29, 2021

3.0

My overall experience was poor and I ended up deleting and closing the account.

Pros

There wasn't much I did like about Venmo the app has alot of issues that needs to be addressed before I would recommend it to anyone.

Cons

The fact I could never talk to a live person and could never get my money out of the acct.

Switched from

[PayPal](https://www.capterra.com/p/207944/PayPal/)

I thought it might be PayPal's upgraded version of itself but isn't and I went back to Paypal.

Review Source

GA

Geovani A.  
Security officer  
Security and Investigations  
Used the software for: 6-12 months

### "One of the best "

August 4, 2022

5.0

One of the best experience so for with this app very transparent, time efficient and easy to use

Pros

Pretty much everything about this app is great the services, security and feature it as to offer to users it very user friendly and it’s one that I can trust

Cons

I can’t say I have any faults with the app as yet experienced are different mite be and some mite be bad but am on the good side

Review Source

LP

Lindsey P.  
Nurse  
Hospital & Health Care  
Used the software for: Less than 6 months

### "User-friendly"

June 15, 2021

4.0

Overall I really like it it's fast and quick and easy to use transfer the transfer it's very simple and I like that there is an explanation or how to on how to do it very easily it is very user-friendly and simple

Pros

I like that it gives you directions on how to set up very easily I was never a venmo user before I often used to PayPal but venmo was much easier to me and has a lot of some more features but also it made it easier for me to set up for my mom who isn't internet friendly or Bank friendly online she likes in in person connection but this made it very easy for her to understand and transfer money simply

Cons

I couldn't really find anything I haven't liked yet I will have to use it more so far everything has been easy to use and the fee is pretty low as far as transfer

Switched from

[PayPal](https://www.capterra.com/p/207944/PayPal/)

PayPal has higher fees than venmo and it was also easier to use

Review Source

Kaitlin C.  
director  
Graphic Design  
Used the software for: 1-2 years

### "A step up with style"

November 23, 2023

4.0

Pros

The best part of Venmo is it that it has kept it simple. From the interface to the process , never. Added more than necessary. It's straight to the point.

Cons

Sometimes things are delayed and take forever to reciev when other times it's quick

Review Source

RA

Rebecca A.  
Account Specialist  
Financial Services  
Used the software for: 2+ years

### "Convenient, but not so sure about the customer service"

January 15, 2022

3.0

I would say that it is definitely a good software to have. You can have multiple transactions in a day really. Ultimately convenient and easy to maneuver.

Pros

The most impactful feature is the convenience. It’s easily downloadable on your mobile phone. Easy to upload a credit or debit card. And transfer funds for any transaction. Very smoothly.

Cons

I did not have enough money in the bank for a certain transaction. The app “covered” me as a favor but I did not ask them to and it put me in the negative with my financial institution anyway as well as the app. It was frustrating and customer service was no help.

Review Source

Richelle B.  
Event Coordinator/Data Management  
Fund-Raising  
Used the software for: 2+ years

### "Venmo"

August 6, 2019

5.0

Overall my experience I has been positive with Venmo and prefer this app over cashapp.

Pros

Venmo is a great way to send money to individuals in real time that can directly be deposited or withdrawn from your account. It is awesome that you can select who gets to view your transactions and that you can request money from individuals. Another pro is they send you monthly and yearly transactions reports.

Cons

One huge con is if you mess up the account information once you can no longer use that account again. This happened with my checking account and I had to use my savings account until they allowed debit cards to be used for both withdrawal & deposits. I do not love the new processing fee feature to deposit money in right away. The fee is not a lot if the amount is small but if you have larger amounts of money (say for rent or buying a larger item) the fee is 10 % I believe.

Review Source

TA

Tao A.  
freelancer  
Marketing and Advertising  
Used the software for: 1-2 years

### "Is venmo possibly the best payment software?, my experience."

December 30, 2021

5.0

All in all here is my take, Venmo is speedy and natural. They make it simple to move cash among companions and organizations. I have thought that it is not difficult at all to move cash to my own financial balance in a sensible measure of time assuming I need it quick on a little help charge that doesn't influence the head of my money accessibility. I truly like that they request affirmation when shipping off new people contrasted with other applications that don't check and consume most of the day to recuperate information.

Pros

To begin the listing of pros I'd say I enjoyed about this software includes, the ease of use, very convenient and not to mention I find that I am able to easily keep track of my transactions.

Cons

Honestly the only downside to Venmo was that, I can't send money across platforms, per say to PayPal and such. However Venmo's transfer feature allows one to transfer your money on Venmo to an active bank account or card, which can later be sent to platforms if this is your intention.

Switched from

[PayPal](https://www.capterra.com/p/207944/PayPal/)

honestly I did not switch, however I was referred Venmo through PayPal.

Review Source

TT

Tiffany T.  
Sales  
Architecture & Planning  
Used the software for: 2+ years

### "Amazing product"

September 2, 2021

5.0

I had a amazing experience with this service and I definitely recommend. 10/10

Pros

It’s dependable and trustworthy fast and easy.

Cons

I like everything about this software and this a regular update would be nice.

Review Source

VR

Verified Reviewer  
Director of Product Design  
Real Estate  
Used the software for: 2+ years

### "Best peer to peer payment solution"

April 6, 2021

5.0

I was an early adopter of Venmo, even before it was acquired by Paypal. I loved that they innovated in the space to the point where a giant like Paypal was willing to acquire it. Having said that, I think the product has not had any meaningful value adds outside of what it initially came to market with, that is, peer-to-peer payment. I think they tried getting the social network aspect of it going, but it's somewhat failed to gain any good traction.

Pros

I love that you're able to send money to anyone in the world by using their phone number as the recipient's address. While I love this feature, it does open up room for errors which I know Venmo has iterated on to give a warning to the user if it's a new contact that you're trying to send money to.

Cons

I despise the performance of the app. It is extremely slow and takes too long to load new pages. It's a micro-moment of frustration that ultimately affects the level of trust one might have in the product.

Review Source

AH

Aaron H.  
Owner  
Automotive  
Used the software for: 2+ years

### "Venmo has to be the best "

February 19, 2020

5.0

Pros

Venmo is great! I downloaded the mobile app almost 2 years ago when I first heard about it and now I use it daily. This past summer I ran a local auto detailing business and many of my customers asked me if I took Venmo as a paying option, and sure enough, I did! This made things so helpful as each payment was instant and on the spot. Another great feature of the app is how user-friendly it is and easy to follow. Personally, I would recommend Venmo to anyone, whether it is for business, personal use, or friends.

Cons

I do prefer Venmo as my money exchange app of choice, but it is not perfect in my opinion. I think that a portion of the "friend" features could be improved to avoid any privacy issues. Some of the capabilities that Venmo allows you to do can allow people to view all your transactions and friends. People and their money can be a careful subject so safety and privacy should be Venmo's concern.

Switched from

[PayPal](https://www.capterra.com/p/207944/PayPal/)

I made this switch because every person I knew had a Venmo for a while and found it easier and quicker than Paypal

Review Source

TS

Tamer S.  
Former Student  
Civil Engineering  
Used the software for: 1-2 years

### "The fastest, most convenient and safe mobile payment service!"

September 17, 2021

5.0

Venmo is very fast and easy to use. It has been the only platform I’ve been using to process transactions for the past couple of years. Funds are usually transferred quickly and having the option to wait a few days to transfer (which is free) and to speed up the process (for a small fee) is very convenient.

Pros

Venmo is basically a digital wallet. With it I am able to process transactions such as paying my bills, etc. moreover, I use it on a daily basis when I go out with friends and family, and have to split the bill. Being able to keep notes to track your transactions is also one of the best features this platform has.

Cons

The lack of live support. I’ve tried contacting Venmo with an issue and I was not able to get a hold of a single customer service representative.

Review Source

True H.  
Filmmaker  
Entertainment  
Used the software for: 2+ years

### "Tried and Trusted!"

January 11, 2022

5.0

The social aspect of Venmo is a standout feature for me which encourages me to utilize this app over others. Being able to show my appreciation in a feed with cool emojis adds to the overall experience. Whenever I need to receive a payment for completing a job or simply doing a favor for a friend, Venmo is my go to mobile money app.

Pros

The social aspect makes using Venmo fun and different from any other mobile money app I have used in the past! More than just sending and receiving money, it's a great way to interact with the sender or receiver. It's also quite interesting to see other transactions between friends and the reasons why people send or receive money. It's entertaining, interactive and cool. Overall, sending money is quick and easy, and the fees are about average or less than other mobile money apps. The social aspect is a fun feature.

Cons

I honestly do not have any cons. I have had zero issues using Venmo.

Review Source

CD

Collin D.  
Photographer  
Fine Art  
Used the software for: 1-2 years

### "Wonderful Option For Payment Processing"

September 21, 2021

5.0

Venmo has been a great payment tool to use for processing and accepting payments from my clients in the USA. The money is mostly available immediately, and the fact I can request money on the spot is useful for me as a photographer when I’m on the go. I just wish that it was available in more countries because I like to travel for my work, and often have to accept payments in other countries as well, and I find myself switching to another app for that time.

Pros

I love that the money is available almost immediately instead of having to wait ages for it to become available.

Cons

I wish that it was available for use in more than just the United States because sometimes I travel for my job and need to accept payment in another country too. I find myself switching to PayPal in that instance.

Alternatives considered

[PayPal](https://www.capterra.com/p/207944/PayPal/)

Reason for choosing Venmo

A lot of customers prefer to use Venmo in the USA rather than PayPal.

Review Source

DD

Debbie D.  
IT Director  
Printing  
Used the software for: 1-2 years

### "Venmo "

September 24, 2021

5.0

I no longer exchange cash or credit cards with a merchant. Having Venmo on my phone has made life both safer and easier.

Pros

Venmo was super easy to install and use. I love being able to pay someone without exchanging anything but data.

Cons

So far I haven’t found anything not to like.

Switched from

[PayPal](https://www.capterra.com/p/207944/PayPal/)

Venmo is the easiest to use.

Review Source

KM

Keley M.  
Administration Manager  
Government Administration  
Used the software for: 2+ years

### "Easiest way to split everything!"

November 30, 2020

5.0

I love Venmo first and foremost. It's the easiest and most convenient way to send or request money from friends and family. I use it for everything from splitting restaurant and bar tabs with friends to sending rent to my landlord and sending birthday money to my nieces and nephews. There are several other apps available that serve a similar purpose, but none that I recommend more or that my friends and family use more than Venmo.

Pros

Venmo is the best! I love the capability to send and request money from people, especially after a night out for example. It's a way to make it easier on everyone, including the service industry by not having to split up tabs several different ways. It's super convenient to send money to friends and family, especially since almost everyone I know uses it. I also love that there is a reminder feature for politely letting a person know you've requested money from them in case they forgot about it. The functionality to make transactions private and keep it from public view is also great, I use this feature mostly for bills or business transactions that I don't want or need everyone to see. The speed and convenience of being able to transfer your money next day is maybe my favorite thing about Venmo, it's so easy.

Cons

The only issue I've had using Venmo so far is sometimes it will disconnect from my bank account for some reason and try to prompt me to re-enter all of my information. If I exit the application though and restart it, it will work just fine. It may just be buggy and something that will be fixed with a future update, and it's only happened to me twice so not enough for me to stop using Venmo by any means.

Review Source

cT

celia T.  
caregiver  
Hospital & Health Care  
Used the software for: 2+ years

### "Perfect for sending money for small bu"

May 17, 2023

5.0

I love how you can use your own picture of your face so people know they are sending money to the right person when sending money for a small business

Pros

Very easy to use takes no time at all. Very easy to understand. I love using this app when sending money to friends to just for my business. Almost all my family and friends use venmo

Cons

Honestly I do not not have much cons. I will say it takes a little bit to get the money immediately it takes a few minutes to receive my payments. Takes about 1-4 mins to get a payment. Overall it is a great app for fast payments

Review Source

CW

Claire W.  
Nurse  
Hospital & Health Care  
Used the software for: 1-2 years

### "Venmo-The new Paypal!"

May 17, 2023

5.0

I've always had great experience with receiving and sending payments through venmo. My daughter participates in many extracurricular actvities and most have started using venmo.

Pros

Out with the old, in with the new! Most of my peers have started using venmo. Electronic payments used to frequently use Paypal, but now have changed to Venmo. In my opinion, the app is more use friendly than Paypal and I'm not a big cash app user. I've had my information compromised with Paypal, so I'm cautious but venmo requires more verification.

Cons

I love Venmo and have no complaints. It's easy, fast, and gets the job done quickly.

Review Source

AH

Annie H.  
College Student Connections Director  
Religious Institutions  
Used the software for: 1-2 years

### "Safer than cash"

January 11, 2022

5.0

Pros

Venmo was very simple to setup, and has made sales & giving easier and safer than even using cash. All financial information is stored safely, and transfers quickly compared to a 3rd party credit card processing system.

Cons

I don’t enjoy that certain purchases have a minimum overcharge. Understandably gas stations are unpredictable, but the customer service is not clear about the temporary overcharge.

Review Source

VR

Verified Reviewer  
Dental Student  
Higher Education  
Used the software for: 2+ years

### "Essential app for sending/receiving cash, splitting checks"

April 19, 2019

5.0

Pros

I remember back before Venmo existed, splitting checks at the restaurant was a pain in the butt for everyone involved. Now that all my friends have Venmo, it is a simple task to split up the bill and receive or send payments instantly. You can also request money from other users on the app, so I also use it to charge my roommate for rent and utilities. There is an even a function on the app that enables you to make simple calculations. If you want to send money to a friend privately, you can choose to do so. The bank cash out process usually takes around 3 days, which isn't bad at all. Since I use it so frequently, I usually have some money in my Venmo account, so it acts as a mini-bank account for me to give and receive small sums of money.

Cons

I have nothing negative to say about this software. It makes me life so much easier.

Review Source

MM

Mari M.  
Instructional Designer  
E-Learning  
Used the software for: 2+ years

### "Venmo should be the standard!"

August 31, 2021

5.0

I use Venmo for almost all of my transactions. Something as small as paying a friend back for dinner, splitting a bill, it’s very convenient.

Pros

Venmo is easy to use and very convenient. Need to pay back a friend? Use Venmo! No fees, no minimum. You can even use the QR code to pay at the store.

Cons

I can only think of one and that there is a $5000 limit every day. I am a contractor and my vendors prefer Venmo.

Review Source

HL

Heather L.  
Marketing Manager  
Marketing and Advertising  
Used the software for: 2+ years

### "Top Notch!"

June 15, 2021

5.0

Venmo has made not having cash on hand very convenient. Whether it's collecting funds for a teacher gift or paying someone back for lunch at the office, it's quick, easy, convenient, safe and it's nice that you can keep a Venmo balance or transfer the money directly into your linked bank account.

Pros

This app makes it easy to make payments, reimbursements and other monetary transactions. It's safe, secure and user friendly platform makes this app my go to. It was easily linked with bank accounts, the ability to make the transaction public or private and add "friends" was a great tool.

Cons

The thing I like least about this software is that sometimes it'll ask the last 4 digits of the persons phone number that you are sending it to. While this is a great feature to assure it's going to the correct person, we don't always know the person's phone number that it's linked to, although it does give an option to bypass this step.

Switched from

[PayPal](https://www.capterra.com/p/207944/PayPal/)

There are currently no fees associated with Venmo, so it's easier when sending to friends for exact amount, not a business transaction.

Review Source

VR

Verified Reviewer  
Sales  
Marketing and Advertising  
Used the software for: 2+ years

### "Making money transferring modern + easy"

March 12, 2020

5.0

Love love love Venmo. Use it multiple times a week. I really feel that it's one of those defining apps / tools of our generation. With millennials and all our lifestyle choices - music festivals, splitting a restaurant bill with friends, roommates sharing utilities, paying small businesses at the farmer's market, and much more - Venmo is one of those holy grail tools that takes the hassle and sometimes discomfort away from money transferring.

Pros

I love that users can transfer and request money PRIVATELY. If you don't want others to know who or what you're transferring money for, there's an option to switch your transfer to "private" instead of public. Or, on the other hand if you'd like to make a spectacle out of your transaction - with emoji's, subtle information about a crazy night out, an inside joke - Venmo can even act as a feed similar to social media platforms, highlighting and celebrating your social circles and its events and consequences and ultimately price.

Cons

Not much I don't like about Venmo - haven't run into any issues and haven't had to contact customer service before. Sometimes when you type out a friend's name, it takes a moment for it to recognize them as your contact, and gives you a long list of other users that have the same (or similar) name.

Review Source

TN

Thandile N.  
Freelancer  
Entertainment  
Used the software for: 6-12 months

### "A better alternative to Paypal!"

April 13, 2021

5.0

I use Venmo all an opportunity to pay loved ones. It's particularly valuable for parting bills. I additionally use Venmo for merchandise and ventures like with my stylist and back rub specialist! It's so quick and simple to send cash by means of the application. You don't have to get your wallet. out.

Pros

This is presumably the least demanding and most easy to use cash moving application that I have utilized. Venmo charges the client a tiny rate to do a moment move and there are no expenses to do an exchange that takes 1-3 business days. On the off chance that you are out for beverages and choose to put the bill on one individual's card, you can undoubtedly send them cash to cover your part and they'll have it before the check even comes. On the off chance that you need your cash moved to your bank promptly, you can include it inside under 3 minutes. Another ace is that almost everybody has it on their telephones nowadays and that keeps things basic.

Cons

There truly aren't numerous cons with Venmo. I would say one worry that clients might need to investigate is that on the off chance that they utilize a Mastercard rather than bank data as their essential wellspring of cash, the application will charge additional expenses. This is a minor grumbling, however I've known a couple of clients who had been unconscious of this and were paying an expense for every exchange.

Switched from

[PayPal](https://www.capterra.com/p/207944/PayPal/)

Found Venmo

Review Source

ES

Elena S.  
Officer  
Non-Profit Organization Management  
Used the software for: 6-12 months

### "Fast. Safe. Confident - guaranteed."

September 25, 2020

5.0

Being a non-profit organization, Border Town Betties Pinup Social Club was - just like many other similar organizations - hit hardly by covid restrictions and cancellation. Naturally, we've transferred most of our activities and events online. Those of course included raffles, online auctions, donations and also funds from our charity sales. Venmo helped us successfully provide our supporters a convenient, easy and (what's the most important at the times of pandemics) safe and totally contactless way to pay for merchandise or donate to support a charity cause. We have an absolutely solid peace of mind, knowing that we can always rely on Venmo customer support when it comes to keeping track of all transactions, keeping our customers data safe and answering really fast to whatever concerns might appear. I personally think Venmo is a really useful innovation which improves lives of small business owners and saves them tons of time and nerves.

Pros

I like how easy Venmo is to operate and use, how much the developers put into users' sensitive data safety, fraud protection and guaranteed timely and prompt transactions. It's easy to use and fairly priced, perfect for a small business in our trying times.

Cons

I would like to see a credit line or other similar products available from Venmo. I would also like to have an opportunity of shared savings account and other banking products from this company.

Alternatives considered

[PayPal](https://www.capterra.com/p/207944/PayPal/)

Reason for choosing Venmo

It appeared more innovative, less complicated and easier to operate. And guess what - so it was. I'm happy with my choice.

Review Source

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