# Venmo Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Venmo the right Payment Processing solution for you? Explore 9281 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/222572/Venmo-/reviews --- Venmo 4.7 (9281) [View alternatives](https://www.capterra.com/p/222572/Venmo-/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of Venmo Ease of use 4.7 Customer Service 4.4 ## Pros and Cons in Reviews Intuitive and quick operation 96% positive reviews out of 2380 Most reviewers describe ease of use as a major benefit, highlighting straightforward setup and fast transactions. High fees and card limitations 43% negative reviews out of 488 Some reviewers find credit card transactions frustrating due to added fees, card restrictions, and slow support. Kristen M Owner, 2 - 10 employees. "I can say the only thing that I didn't like about venmo was the fact that certain cards weren't allowed like let's say I have a MasterCard and I want to add money to my venmo" Simple family money transfers 96% positive reviews out of 560 Most users comment that family payments are fast, easy, and reliable for sending or receiving funds. Jerad C Freelance Photographer, 1 employee. "So if friends or family really need some cash for maybe gas or let's say you need money, venmo is the quickest way to send and receive." Default public transaction visibility 65% negative reviews out of 443 Most reviewers indicate privacy settings are confusing, with transactions public by default unless manually changed. Alicia F Owner, 1 employee. "I don't like how your payments can be made public, each time to ensure your own privacy you have to change the setting from public to private." Effortless group expense management 97% positive reviews out of 497 Most reviewers find bill splitting with Venmo extremely convenient, saving time and reducing awkward cash exchanges. Will D Project Accountant, 51 - 200 employees. "I love that I can easily send money to friends or others to conveniently pay for goods and services or split bills." Unwanted social media elements 56% negative reviews out of 379 Some users comment that social features feel unnecessary, making financial activity visible to others without clear benefit. Rick F Office Operations Manager, 2 - 10 employees. "I don't like the social aspect in terms of other users seeing my financial activity, but this feature is easily disabled." ## Showing most helpful reviews Showing 1-25 of 9281 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Melissa M. Teacher E-Learning Used the software for: 2+ years ### "Use Venmo with confidence" April 21, 2026 5.0 Venmo has consistently been a fast and easy way to exchange money, share funds, and communicate with friends, family, and clients. Pros Most of my friends and family like using Venmo. I have clients who prefer it over PayPal so I use it with them. Cons I have nothing that I dislike about Venmo. It works well for me and my family, friends, and clients. Review Source VR Verified Reviewer Admin, Customer Service, Sales Support, and Marketing Farming Used the software for: 2+ years ### "Great asset for parents of college students. " March 31, 2026 5.0 It has been great. I can buy items on Market place, pay my hairstylist, and send $ to my adult children for their birthdays etc. Pros I started using Venmo to send my college student kids money. I sent my daughter a card in the mail with cash one time and it was stolen. Venmo solved this problem and it was very easy to use and made it easy to send them money when they needed it. Cons I do worry when I'm sending $ that it is going to the correct place. I have never had an issue though. Switched from [Cash App](https://www.capterra.com/p/246167/Cash-App/) Not everyone uses cash app. Venmo seems to be the go to. Review Source RW Robin W. President Accounting Used the software for: 2+ years ### "There's no competent support at Venmo" September 4, 2025 1.0 Horrific. The support is terrible for a company in this day and age. Both outdated support options on the App and the website and then horrific support through their customer support phone line. Horrible Horrible Horrible Pros I used to like the ability to send and receive money, but it's not worth it after what we experienced. Cons Support. They have the worst support I have ever experienced. The chat support in the app and on the website instructs you to click on options that are not there. Chat support was minimal and not helpful. Telephone support was equally terrible. In addition to long wait times, my son was instructed to supply Venmo with a picture of a government ID and then him holding the ID. He was then told that he was not looking at them (which he was looking at the camera) and then was told he would need another ID. He is 18. He has a drivers' license. He asked what other ID do they expect him to have? They had no answer for him. He was told his case was being moved to a supervisor and then he suspended his account (which is ridiculous since the entire reason for support was that his phone number changed and he hasn't been able to access his account). It is deeply frustrating as to the level of incompetence, especially since there is money in his venmo account that he cannot access. Review Source SR Savannah R. Owner, D.C. Health, Wellness and Fitness Used the software for: 2+ years ### "Great and easy to use! " March 17, 2026 5.0 I love using Venmo! It is a great option when it comes to mobile payments. So user friendly and lots of options available on the app. Pros This is a great way to send payments hassle free! It even has the option to turn on a service to protect your funds. So easy to use! Cons It does take 1-3 business days to retrieve your funds from your account without a fee. However, it normally appears the next business for me. Alternatives considered [PayPal](https://www.capterra.com/p/207944/PayPal/) Reason for choosing Venmo The app itself was more user friendly and easy to operate! Review Source PK Paul K. President Real Estate Used the software for: 1-2 years ### "Venmo - Easy Payments!" March 20, 2026 5.0 Overall, Venmo is my preferred choice for collecting and sending payments to clients and vendors. With low fees and top notch customer support, it is an excellent choice for your business and personal needs. Pros One of the best things about Vennmo is its easy to use payment processing systems for credit card payments. As a small business owner, Venmo is my choice for collecting payments. Cons The biggest con with Venmo is that it is sometimes difficult to find a specific person to request or send money to. Alternatives considered [Cash App](https://www.capterra.com/p/246167/Cash-App/) Reason for choosing Venmo Venmo allows a much wider use of collections and processing, while Cash App was limited in security and processing capabilities. Review Source KW Kate W. Office Manager Sports Used the software for: 1-2 years ### "Easy to take payments!" April 25, 2026 5.0 Really happy with our experience of Venmo. Our business doesn't need to use it every day but for times when we need to take payments on the go or last minute and don't want to use Stripe it's been fantastic! Pros It's super easy to take payments whereever you are, online, in person, and have others in the business take payments on your behalf. Really happy with Venmo. Cons It's probably a me thing but the dashboard/menu can be confusing at times and I feel like it should be easier to see your balance and payments as standard when using the app and website rather than searching for it in the menu. Switched from [PayPal](https://www.capterra.com/p/207944/PayPal/) Saw a demonstration by the company and was impressed so we switched! Review Source VR Verified Reviewer Student Health, Wellness and Fitness Used the software for: 1-2 years ### "The easiest way to split bills and pay friends" April 21, 2026 5.0 My experience has been mostly good for casual stuff. I use it all the time for small transfers and its been really reliable for that. I even started using a business profile for some side gig work and it was pretty easy to set up although the fees are a little higher than I expected. Its basically replaced cash for me when it comes to paying back friends. As long as you remember to set your account to private it is a great app to have on your phone. Pros I love how almost everyone already has venmo so it makes splitting a dinner bill or paying for my share of the groceries super simple. The qr code feature is also really handy when you are meeting someone for the first time like at a flea market because you dont have to type in a long username and risk sending money to the wrong person. It just works fast and everyone knows how to use it. Cons The worst thing for me is the privacy settings being public by default which is kind of weird for a financial app. I dont really need all my friends seeing what I am buying or who I am paying. Review Source RR Rebecca R. Production manager Construction Used the software for: 2+ years ### "Venmo review " April 27, 2026 5.0 Overall, my experience with Venmo has been very positive. It’s a fast and convenient way to send and receive money, especially for splitting bills, paying friends, or handling small everyday transactions. The app is easy to use, and payments are typically processed quickly, which makes it very reliable for day-to-day needs. While there are some drawbacks like fees for certain transfer types and privacy settings that need attention, the overall convenience and simplicity make Venmo a helpful and widely used payment app. Pros What I like most about Venmo is how quick and easy it is to send and receive money. The app makes splitting bills, paying friends, or handling small transactions very convenient, and transfers usually happen within seconds. I also like the social feed feature, which makes payments feel more interactive and transparent. The interface is simple and user-friendly, and linking a bank account or card is straightforward. Overall, it’s a fast and convenient way to handle everyday payments without hassle. Cons What I like least about Venmo is that certain transactions can come with fees, especially when using credit cards or instant transfers. It can also be a concern that payments are sometimes public by default unless privacy settings are adjusted, which isn’t ideal for everyone. Additionally, customer support can be limited if there are issues with an account or a payment dispute. While it’s very convenient for everyday use, these drawbacks can occasionally be frustrating. Review Source aP alissa P. agent Transportation/Trucking/Railroad Used the software for: 6-12 months ### "Simple and Convenient" April 6, 2026 5.0 I would rate Venmo as high quality for personal use. It’s easy to use, fast, and reliable for sending and receiving money. While it’s great for convenience, it has some limitations when it comes to value for money and features needed for small business use. Pros Venmo is very easy to use and makes sending and receiving payments quick and simple. Payment processing is fast, and it’s convenient for everyday transactions. It also supports credit card payments, which adds flexibility. The app is user-friendly . Cons Fees can add up, especially when using credit card payments or instant transfers, which affects overall value for money. Customer support can be slow, and there are occasional bugs or issues with transactions or account access. Review Source VR Verified Reviewer Regulatory Engineer Medical Devices Used the software for: 1-2 years ### "Great easy money transfer app" March 29, 2026 5.0 Pros Great way to pay others back quickly and track small expenses. Saves a ton of time and is very accessible. Cons There is no protection of your money if you accidentally Venmo the wrong person (unless you select business purchase) Review Source PD Patricia D. Loan servicing representative Banking Used the software for: 1-2 years ### "Lifesaver for me" February 26, 2026 5.0 My overall experience has been great with Venmo. The app is very simple to use and navigate through. This app has been a lifesaver especially in an emergency situation. Pros Venmo is so user friendly even my 72 year old parents can use it easily without help. It eliminates the wait times for writing a check and having to have that uncomfortable conversation. Cons Venmo charges a fee to have it transferred instantly. I would like to see the fee less but understand the reason there is a charge. Review Source GA George A. Owner Wholesale Used the software for: 2+ years ### "Increase your sales with Venmo! " December 1, 2025 5.0 Overall, my experience with Venmo has been great and I look forward to using it a lot more in the near future. I look forward to exploring Venmo more and using it in different ways for my business. Pros Venmo is very easy to use and a great asset for my business. Searching users is quick and the process of making payments as well as receiving payments is quick. The accessibility of scanning a QR code to pull up another users information is a great feature of Venmo. Cons The one part about Venmo I did not like when I first used it was not realizing all my purchases were essentially made public before editing my settings to make them private. Review Source BY Brian Y. Visa Consulting Specialist Legal Services Used the software for: 2+ years ### "Instant payments of smaller visa transactions." December 25, 2025 5.0 Venmo has proven helpful in gathering smaller consultations fees within a short time, particularly when customers desire a recognized, mobile-first experience to make payments without any forms. Pros I enjoy the speed of payment and the fact that clients can send money with their phones without taking much time to set up. Cons I do not like the restricted business functionality and the random payment flag that make it not as reliable with bigger or more serious client transactions. Review Source Desiree G. peer support Mental Health Care Used the software for: 6-12 months ### "The right place to do banking" February 3, 2026 5.0 Fantastic. Everything is easy to use and understand. I have only ever had one issue and my questions regarding that issue were answered extremely fast and with great care!! Pros Ease of use. I connected my bank account with no issue. Got a Venmo card quickly. I pay my rent using Venmo every month. Everything is documented and you can easily connect contacts and utility companies and pay monthly on time. Customer service is also spot on and respond very fast to any issues. Cons The only issue i have ever had was i couldn't connect one of my debit cards. They are not accepted by Venmo. Review Source DG Debra G. Sales manager Consumer Services Used the software for: 2+ years ### "Recommend to all " January 13, 2026 5.0 Good for receiving payments. A lot of people have Venmo which is good. Customer support is great too Pros Free to use and has alot of users. Good for collecting payments and customer service is good experience Cons Doesn’t have too many features like the other apps do. Pretty limited on what you can do and the offers you get Review Source VR Verified Reviewer Administrative Assistant Health, Wellness and Fitness Used the software for: 2+ years ### "Seamless Transactions " July 18, 2025 4.0 Overall, Venmo is awesome. The app is free to use, there are no fees/monthly dues for users, transferring money is easy, but not always free. You can easily see how much you have in your venmo account, it's super easy to request or send money. I think that sometimes the public payments aren't necessary but you can change that option to make it private if you choose. Other than the instant transfer fee, it's a great free app to use. Pros Venmo is great. I like the user friendly aspect. I like that you can search people and typically find them right away. I like that you can have emoji's as the subject so you don't have to specifically state what it's for. It's a nice feature that they now have credit and debit cards for those who choose to use them. I also really like that you can request money from people if they've forgotten to pay you! Cons I don't like that you have to pay a fee to transfer money immediately, or you have to wait a few days for the money to be put into your account. Review Source TB Theresa B. RN Health, Wellness and Fitness Used the software for: 1-2 years ### "Venmo helps me get paid" September 4, 2025 5.0 I use it multiple times a week and I love the ease of getting to be able to transfer my funds directly into my account of choice Pros I am able to buy items for others at work and school and they can pay me back and I actually receive my money Cons Sometimes it’s hard to send money to someone that isn’t in my contacts list. I’m unsure of how to scan. Review Source PG Paulina G. Owner Arts and Crafts Used the software for: 2+ years ### "Very convenient for small-scale sales" November 13, 2025 5.0 Venmo is a good “additional tool” to offer customers a low-friction payment path. It especially suits pop-up sales, in-person or on-site merch events, or direct-to-consumer drops where checkout speed matters. Pros The setup was straightforward, and customers appreciated the convenience of “just tap and pay / scan QR.” The social feed aspect even gave our items a bit of extra visibility among younger buyers Cons its business tools are fairly basic compared to full merchant platforms, there are transfer and transaction limits, and the fee structure can add up. Review Source AN Alicia N. Teacher Education Management Used the software for: 1-2 years ### "Venmo, easy. My mom, that’s what is hard. " August 3, 2025 5.0 Very good! It’s super easy to use. I have a lot of friends who we send each other money. It is super quick, efficient, and easy to send to bank account. Pros It’s super easy to use and makes it super easy to send money to friends or have friends send to me. It’s super helpful! Cons That not everyone has it. Sometimes I ask to send to someone and they don’t have it. But really I don’t know of anything I don’t like other than that, which can’t control. Or can you? Lol I wish there was a way to let people use it if they don’t have it. Like my mom has to drive all the way into town to put money in my account or I have to go all the way to her house, but it would be so much easier to have her send digitally but she doesn’t want to deal with that. It would be nice if it could be easier, but the hardest part isn’t the app it’s my mom and her stubbornness. Review Source MZ Marcos Z. IT Support Specialist Media Production Used the software for: 2+ years ### "Makes group activities so much smoother" July 1, 2025 5.0 Venmo offers an easy and social approach to handle personal payments yet sometimes payment holds may be a nuisance to the users when they are engaging in honest transactions. Pros Venmo makes it easy to exchange money with people in my personal network. It definitely provides a stable means of transacting such informal money transfer transactions that are ever so common thus incredibly convenient. Cons I have had experiences when a payment turns out to be flagged and the funds are locked. This has been possible despite genuine buying activities amongst individuals I know very well. Review Source SA Sheryl A. Consult Financial Services Used the software for: 2+ years ### "Non dependable" February 23, 2025 1.0 Horrid, manipulative customer service is 0 help. Venmo just arbitrarily decides that you are spending more then you should so the decide to pause you account. You cannot depend on Venmo and customer can never help or just won’t. Pros Venmo is not dependable. Venmo will “pause” you from making payments because it feels like it. Venmo will hold you hostage. Customer Service is non existent. Stay away if you need a dependable app. Cons Venmo decided I was paying too many bills so it paused my ability to pay as agreed to one of my contractors. Really bad for his business. Customer Service was no help nor do the care. Review Source VR Verified Reviewer Notary public and controller Accounting Used the software for: 1-2 years ### "Venmo review " August 18, 2025 5.0 My overall experience has been very well with them. My customer service experience with them was great and they’ve always treated me with respect when I’ve needed help. Pros It’s easy to navigate and figure out how to use and you also have the ability to link your bank accounts or debit cards to it. Cons I’ve only ever had one issue where my account was hacked but they took care of the situation and got me the money back. Review Source DM Dana M. Fulfillment Manager Publishing Used the software for: 2+ years ### "Venmo is a handy payment option" November 17, 2025 5.0 My experience with Venmo has been positive. Whether paying a vendor for a service or simply reimbursing a coworker for lunch, it comes in handy often. Pros My favorite thing about Venmo is it's ease of use, followed closely by the fact that it is so widely accepted anymore that it has become a common method of payment. Cons I don't have complaints per se, although it would be nice to see a more "business-oriented" version of Venmo to become available. Review Source KA Kylee A. Communication Director Religious Institutions Used the software for: 2+ years ### "The easiest way to take payments!! " August 15, 2025 5.0 Overall it’s a very simple and accessible way to accept payment! It’s also practical when dealing with small amounts of money (ie youth group bake sale) so we’re not having to run credit cards for $2 purchases/donations. Pros I like how easy it is to accept and make payments to individuals. The app is easy to use and it’s also easy for people to find out profile. Cons I don’t like the high fees associated with a business account. As a church we use Venmo for donations, so it would be nice if there was an option to create a non-profit account that has less fees associated with it as opposed to our current business account. Review Source CB Crysta B. Sales Insurance Used the software for: 2+ years ### "Venmo honest review" October 28, 2025 5.0 Overall, I have never had an issue with Venmo and use it on a weekly basis for payments, either sending or receiving. Pros Venmo is an easy-to-use software to send and receive money. I like having the option to keep it on the account and use the Venmo card or transfer it to my bank account. Cons The only con I have about Venmo is the fee for instant processing of my funds but that is understandable for any money transferring software. Review Source Similar Products Featured ## Related categories [Payment Processing](https://www.capterra.com/payment-processing-software/)[Point of Sale](https://www.capterra.com/point-of-sale-software/) ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.